Hey guys.
So yestreday I was using my phone with a light in the room. And I decided (since i now have the s7edge for about 3 weeks) to check unde4 light if there already are any microscratches
... and there are some although I take care of my phone like its a newborn baby. But its also only visible under light. So, the microscratches didnt really bother me... i noticed something else. Its like a stain or a smudge on the edge of the screen, on both edges actually... left and right... and they are not even the same, they are not symmetrical. At first i thought its just dirty but after rubbing it, it didn't go away.
So what I did was, I washed it under water (mind you, this was THE FIRST time I got my s7e under water).
I cleaned it good,wiped it good. But it is still there.
Then I went to google about this and found nothing... all i found, worth checking was some guy who said he had a gap between the FRAME and the SCREEN, and that he had sent it back to get that fixed (and it took samsung like 3 times to send him a good phone). So i checked that video and some people in the comments were reporting that the gap between screen and frame is so big that they can put a piece of paper under there. I of course tried it myself out of curiosity and ny phone also has the GAP between screen and frame. And after i washed it yestrday.... i noticed some water in between the edge and screen... inside that gap.
Now guys tell me those anyone else have that smudge or stain? Does anyone know what it is? (Remember it was there before I even got the phone wet for the first time)
And tell me does anyone else have the gap between screen and frame? And did anyone else notice a little water between screen and frame in that gap? Does it mean its not water and dust proof? I must say that I got it wet pretty good under tap water, but it is still working perfectly... i am just afraid now that there is a ways the water will get into that gap someday and ruin the phone. I really hope this is normal and its just how the phone is built and it is till waterproof and dust proof... but i water can get into that gap i do not know how it can be dust/water proof....
Thank you for all the help guys!
Oh and here are the pictures of the screen smudge/stain. I only took pictures of the left side of the phone screen. 4 pictures. 2 are original, other 2 have a marking so you can easily spot what we are looking at.
And you can maybe try to the gap between frame and screen,but i am not sure it will be possible,as i took that picture to show you the smudge,stain and not the gap.
Also I must say that this smudges are on both sides of the screen visible ONLY when the screen is turned of, or if you have a black wallpaper and if you dont pay attention to it you can hardly even notice it, even with black screen or turned of screen. Its the easiest to see under strong light.
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Hi there,
The gap between the screen and the frame is normal. Every phone has it, and I have it also, was multiple times in a swimming pool with the phone and it still works. About the smudge, I do not know, it seems like the oleophobic coating of your screen is weared off. Maybe send it back if it bothers you much?
102skysx said:
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Click to expand...
Click to collapse
Hi, I had the same problem, a while ago, with a Sony device. I thought it is water in the first, but I send it to Sony to be save, and they replaced the screen. It was a part of the screen, it peels off, and sticked on the screen-glass.
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
KavaBreskva said:
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
Click to expand...
Click to collapse
I used my brand new Sony deVice only 2 days, and I get this problem. I would say, you should send it to Samsung. It's definitely a hardware problem, and it wasn't caused by you.
Related
Hello,
Does anyone know of a way I can fix a small (2/3") light scratch on my Nexus' screen without replacing the whole thing? The scratch is just visible enough to be annoying and can barely be felt when running your fingernail over it to give you an idea of how deep/shallow it is. I was hoping maybe some good glass polish and microfiber cloth might smooth it out...
I also heard that a good screen protector can pretty much hide small scratches as well. I thought about getting the seidio cover, but really wanted to repair the scratch first.
Thanks in advance for any help.
Wes
Polish would be the best bet I reckon.
How did you manage to scratch it?
I thought the Nexus' screen was near scratch resistant (excluding falls, concrete, sand, etc)?
Anything harder than glass can scratch it. I used to think that rubbing it on my jeans was safe. But I think there was a small particle of something. I scratched it Barely visible though, wouldn't even call it a hairline scratch. But there was something there that could scratch the glass, a small particle of sand or even a glass dust particle or something would do it.
i have a bunch of very tiny micro scratches that can only be seen in direct sunlight. and i've babied my phone like no other. nothing except my finger tip has touched the screen. i'd like if others can test their phones in the sunlight to compare. no its not the diagonal touch digitizer. these scratches are vertical and some horizontal, right near the center of the screen, where you would scroll on web pages etc.
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches. i have probably 40-50 at this point.
FYI in a normally lit room, my screen looks FANTASTIC, and you would not for one second think there is any such micro scratches. but in sunlight, sure enough, they are there, only can see them at a certain angle.
also i cannot feel these scratches, they are really that small where its not noticeable. but they are absolutely from scrolling the screen. and i touch this thing so lightly its like i barely touch it at all!!
please check your phone too. thanks.
Thanks for all the replies. I have no idea how it got scratched...it resides alone in my front pocket most of the day. I ordered a seidio clear screen protector for it so hopefully it won't get anymore...
Mine are only visible in direct light, too. I can't see them when the screen is on, but when the sun or a light source shines directly on it I can see them. They aren't bad...just noticeable to be annoying...Haha.
Anyway, I guess I will just live with it since I am not very good with polishing compounds and will probably just end up with lots of swirl marks. I just hope they scratches don't grow into cracks with day-to-day use.
Edited: It does make me feel better that I am not the only one with scratch issues.
Thanks again.
Wes
I recommend iDrops. I have a bottle at my disposal and I have removed all kinds of scratches from my various phones and electronics.. Luckily I haven't had to use it on my Nexus yet, but I have no worries that'll it'll work great if I ever need them.
It's a little pricey, but well worth it for how well they work (as long as you follow the directions and spend the TIME it takes to remove the scratches)
http://podshop.com/idrops/
I recommend iDrops.
Click to expand...
Click to collapse
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
Sorry since the scratch I got I've put a screen protector on it. Can't even see the scratch I had and I can't see any faint ones in the middle.
yeah i got a screen protector too, can't mess around with a $600 dollar phone.
RogerPodacter said:
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
Click to expand...
Click to collapse
if you are talking about the diagonal lines visible in bright sunlight those are the touchscreen digitizer.
Ive been babying mine aswell, never in pocket with keys or anything, come to notice there is one tiny scratch right on the edge of the screen(black part, left side midscreen) but its there nonetheless, just an eye sore blah
Chevytuff19 said:
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
Click to expand...
Click to collapse
No, you can Just do the spot where the scratch is.
My best suggestion is to spend time on it. Count on at least an hour of polishing it.
RogerPodacter said:
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches.
Click to expand...
Click to collapse
I'm not, just for the record. And I haven't kept special care of it, I regret to say.
Hello,
After some day of using I've noticed that some areas of the glass seemed to get dirty more than other and always with the same shapes.
If you clean the glass they almost disappear, to return back when you touch the screen.
Someone sayd that can be a problem of the oilophobic protection that doesn't work fine in all the glass, does anyone know anything about?
Here a photo:
htt*://i.imgur.com/ElcH0.jpg
Add a p to http, I'm a new member and I haven't the permissions to post urls..
Might be the anti-fingerprint coating rubbing off. I've read of that happening to people.
The oleophobic coating does wear off - some sooner than others.. Same issues as the iphone 3GS and 4
Best idea is just to clean it, get a screen protector, and be done with it
I had that problem like 3-4 days after getting my device, they where not in the same area like yours , but I went to Best Buy and got it replaced.
That happened to mines too, I was wondering what the hell it might be. I had my spots in all four corners of the display.
The general consensus, to my knowledge, is just that the oleophobic coating used to help prevent finger oils from smudging the screen is just plain ****ty and has a tendancy to wear off rather quickly.
that sucks. screen protector time.
leyvatron said:
that sucks. screen protector time.
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Click to collapse
Maybe you're right, although it's not the way i planned to solve it. :\
Thank you all, anyway.
mines messed up to. I just try not to think about it.
One tip, don't apply any pressure when wiping your phone... it will mess up the coating easily, and then that spot will always show up when you get finger oils on it.
is this issue covered under the warranty?
I'm fed up of dusts under the screen, every product I buy seems to get it after some time.
I'm sure it didn't have this issue out of the box, as I would have realized. Today, my screen got dirty after playing around with it with greasy hands so I thought I should clean it with the microfiber cloth that came with my TV. I was cleaning it, but turns out the cloth wasn't clean either. Anyway it got even more dust on the screen, and when I cleaned the screen, there was dust under the screen that just didn't go away.
There is just 1 of them, it is only visible under direct light or when the screen is white. It is hard to see, but knowing it is there freaks me out. I don't think I can get a replacement either..
What should I do? Live with it?
Sadly only solution is to send it to samsung for a cleanup maintenance. Thats what i did with my phones
That's a solution but I don't really want to do it just for one pixel... And it's on the far bottom-right, not at a place that's easily seemable. But knowing it's there gives me OCD..
aryuautku said:
That's a solution but I don't really want to do it just for one pixel... And it's on the far bottom-right, not at a place that's easily seemable. But knowing it's there gives me OCD..
Click to expand...
Click to collapse
I WOULD HATE THAT TOO! SUCKS
Are you sure its not scratches in the glass, afaik the touch screen would be glued to the digitizer like most other touch devices, so i dunno how you got dust under there.
natious said:
Are you sure its not scratches in the glass, afaik the touch screen would be glued to the digitizer like most other touch devices, so i dunno how you got dust under there.
Click to expand...
Click to collapse
The dust would be between the top layer of glass and the screen, I had a piece of dust near the edge of the screen that appeared soon after I got the tab, tapped the tab on edge and the dust disappeared never to return.
it is because the builder quality issue. the form between two layer not sealed well.
sometime the duct gets through. it is annoying issue for the phone
It's not at a very-obvious location, and it's really,really hard to see while using it. Now what's smitching my mind is, did it get in there or was it there all the time?
It's a horrible experience to live with it, i lived with it for like 5 months my g2 had a lot of dust under, so what i did is sell it on craigslist, but i chose to meet at night to do the trade so he wouldnt see the dust cuz you really cant see it at night but, i sold it cheap leaving room for the guy to send it back to the factory to fix te problem, selling it could be the best shot for you because if you got dust in there will be more comming in to join the party
Sent from my SGH-T849 using XDA App
rgbc said:
The dust would be between the top layer of glass and the screen, I had a piece of dust near the edge of the screen that appeared soon after I got the tab, tapped the tab on edge and the dust disappeared never to return.
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Click to collapse
That isn't possible to get dust there. I dropped my tab and broke the wimpy gorilla glass. I replaces it and I can tell you the glue that binds the glass to the digitizer is very solidly stuck! Are you using a screen protector? Possibly there?
DarkPal said:
Sadly only solution is to send it to samsung for a cleanup maintenance. Thats what i did with my phones
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Click to collapse
How much did it cost, and how long did it take?
rangercaptain said:
That isn't possible to get dust there. I dropped my tab and broke the wimpy gorilla glass. I replaces it and I can tell you the glue that binds the glass to the digitizer is very solidly stuck! Are you using a screen protector? Possibly there?
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Click to collapse
I dropped my belt buckle on the tab, and got a small line about 2mm on the screen, the LCD is ok, but the top glass is cracked. I have a screen protector, might have kept it from getting bigger.
StarLog said:
How much did it cost, and how long did it take?
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Click to collapse
oops, just saw your question. $140, took twenty minutes. The parts and tools took five days to get here from China.
That gorilla glass should be renamed sissy glass. Or panty glass.
Rangercaptian
If you remember where or what it was called, PM me the url or what ever.
http://www.tvc-mall.com/
I hate those little dusts.
I've had some of them under screen protector but never under the screen itself.
semi-related, but my ipod (not a touch, a video) has a ton of pieces of dirt underneath the glass, presumably on top of the lcd
Tears in my eyes!
No, not from the dust...... from the laughter induced by content of this post.
Please don't get me wrong, dust is a genuine concern, so I don't mean any offence whatsoever.
Thanks (+1) aryuautku for one of the best laughs I've had in a while
"Now what's smitching my mind is, did it get in there or was it there all the time?"
Cheers!
Has anyone ever used an invisible shield, they say it's better than a normal
screen protector and it's easy to install, without any dust under it.
Is that true?
Hi,
I'll keep the question brief. The screen on my Samsung Galaxy Nexus got a scratch right away after opening whereas the Nexus 7 16gb that I bought back in July has been outstanding without a single scratch. Has anyone who received the phone and has been using it without a screen protector noticed any scratches (given that you keep it in a pocket by itself, so no keys, etc)? Ideally it shouldn't because my Nexus 7 didnt and I have put it through its paces. Thank you.
Ya know... the most common source of scratches are grains of dirt or sand, which has a tendency to collect in pockets. If and when you feel any, turn your pocket inside-out and slap it a couple of times to get rid of it.
Solutions Etcetera said:
Ya know... the most common source of scratches are grains of dirt or sand, which has a tendency to collect in pockets. If and when you feel any, turn your pocket inside-out and slap it a couple of times to get rid of it.
Click to expand...
Click to collapse
I agree with that. But I'm trying to gauge whether I need preventative measures. If its like the Nexus 7, there wont be any scratches from my own experiences.
Solutions Etcetera said:
Ya know... the most common source of scratches are grains of dirt or sand, which has a tendency to collect in pockets. If and when you feel any, turn your pocket inside-out and slap it a couple of times to get rid of it.
Click to expand...
Click to collapse
Every morning, no matter what pants I put on, I always flip the phone pocket inside out and get every piece of dirt/lint out before starting my day.
badsubby said:
I agree with that. But I'm trying to gauge whether I need preventative measures. If its like the Nexus 7, there wont be any scratches from my own experiences.
Click to expand...
Click to collapse
With all my previous phones (HTC Sensation, Galaxy SII, Galaxy Nexus, Galaxy SIII) I always went with screen protectors right away. However, I found that they never looked perfect and in my opinion they always looked worse than a couple scratches would if I left the screen bare. With this phone I decided to just go without a screen protector altogether. The way I see it now is that the glass IS the screen protector designed to protect the digitizer.
And for reference, my first N4 was defective out of the box so I immediately ordered an RMA unit. I used that time with the first N4 to really utilize it in daily use without babying it or caring about scratches. I've placed it on its face on all sorts of counter tops, slid it across tables, and accidentally banged it on random objects. Today my RMA unit came and I inspected the first N4 before packaging it up to send it off. And I am happy to report that the phone had absolutely NO scratches or scuffs. This thing is more durable than my Galaxy Nexus was, that I am sure of.
sn0warmy said:
Every morning, no matter what pants I put on, I always flip the phone pocket inside out and get every piece of dirt/lint out before starting my day.
With all my previous phones (HTC Sensation, Galaxy SII, Galaxy Nexus, Galaxy SIII) I always went with screen protectors right away. However, I found that they never looked perfect and in my opinion they always looked worse than a couple scratches would if I left the screen bare. With this phone I decided to just go without a screen protector altogether. The way I see it now is that the glass IS the screen protector designed to protect the digitizer.
And for reference, my first N4 was defective out of the box so I immediately ordered an RMA unit. I used that time with the first N4 to really utilize it in daily use without babying it or caring about scratches. I've placed it on its face on all sorts of counter tops, slid it across tables, and accidentally banged it on random objects. Today my RMA unit came and I inspected the first N4 before packaging it up to send it off. And I am happy to report that the phone had absolutely NO scratches or scuffs. This thing is more durable than my Galaxy Nexus was, that I am sure of.
Click to expand...
Click to collapse
So the one that you put through its paces, what happened with that in terms of scratches?
badsubby said:
So the one that you put through its paces, what happened with that in terms of scratches?
Click to expand...
Click to collapse
That's what I was saying. The one I "abused" had absolutely no scratches or scuffs on it when I packaged it up today to send back to Google.
Also, keep in mind many people are reporting that screen protectors are really affecting the sensitivity of the N4's screen more than other phones. In my opinion, it would be rather silly to put something on the screen that makes the phone less usable just for the sake of protecting it.
sn0warmy said:
That's what I was saying. The one I "abused" had absolutely no scratches or scuffs on it when I packaged it up today to send back to Google.
Also, keep in mind many people are reporting that screen protectors are really affecting the sensitivity of the N4's screen more than other phones. In my opinion, it would be rather silly to put something on the screen that makes the phone less usable just for the sake of protecting it.
Click to expand...
Click to collapse
You've been very helpful and I will use the device without any protector. I will put on a case given the cracking of the back glass and what not. Got my nexus 4 16gb today so about to unwrap that baby Thanks again for all the advice.
badsubby said:
You've been very helpful and I will use the device without any protector. I will put on a case given the cracking of the back glass and what not. Got my nexus 4 16gb today so about to unwrap that baby Thanks again for all the advice.
Click to expand...
Click to collapse
No problem. Congrats! You'll love the phone. :highfive:
Same here. The screen is so beautiful and smooth, why convert it up with a screen protector? I'm goin' full-on naked with this baby.
Sent from my Nexus 4 using xda app-developers app
Ever since Google authorized an RMA for me, I've been sorta "abusing" the phone. No problem at all. Whereas, I got scratches here and there on my Galaxy Nexus when I used the same way now.
But, in my opinion, having a few scratches here and there looks much better than when it is covered with a screen protector that is more prone to scratches than the screen itself.
Changing the direction of the thread since it is related to the screen. So I opened it today. The screen from what I had seen on YouTube and read was that the screen was superior to galaxy nexus.
On using it I see striations of lines like 1366*768 on my 15.6 laptop. I think that there is something wrong because every background including the virtual buttons other than white have vertical lines that I can distinguish. Can someone please confirm or deny these vertical lines on grey, blue backgrounds. Is this the screen technology or just this specific phone that I received? I have nexus 7 and this had been perfect in every sense. Its not as high resolution as nexus 4 but the pixels are a result of both horizontal and vertical lines colliding resulting in no vertical striations.
Sent from my Nexus 7 using Tapatalk
I think there was a grain of sand in my pocket or something because today I noticed what I first assumed was a smudge on the screen, however my heart sank when I polished it and realised it was a scratch, huge bummer for me, I dont know what to do, I dont think I will be able to stand a scratch sitting there :crying:
kerodean said:
I think there was a grain of sand in my pocket or something because today I noticed what I first assumed was a smudge on the screen, however my heart sank when I polished it and realised it was a scratch, huge bummer for me, I dont know what to do, I dont think I will be able to stand a scratch sitting there :crying:
Click to expand...
Click to collapse
Yeah my heart just sank too--the front appeared more scratch resistant than the back to me. The back of mine had a deep scrape within the first day of use just from being in my purse. Now I see MANY very fine scrapes on the front. WTH! It's not even two weeks old!
nikonjunkie said:
Yeah my heart just sank too--the front appeared more scratch resistant than the back to me. The back of mine had a deep scrape within the first day of use just from being in my purse. Now I see MANY very fine scrapes on the front. WTH! It's not even two weeks old!
Click to expand...
Click to collapse
my nexus 4 also got a deep scratch on the back, lots of very thin scratches on the front
and I just noticed it that there's a new scratch on the front, a deep one this time.
this phone is less than a month old and stays in my pocket or over a glass table all day long!
I should have bought an xperia T, that thing is unbreakable
Yeah, I have been babying the mess out of my N4, but what I thought was a hair turned out to be a scratch deep enough to be felt by a fingernail running across it. The upsetting part is that the back of my device is fine, but the scratch is on the screen. I don't understand how my GNex only has a few scuffs on it, and it's been treated much worse than the N4, but the N4 just somehow managed to get "lucky" and find that somewhat sharp particle that sliced it up good. Starting to make me dislike Corning a bit.
kerodean said:
I think there was a grain of sand in my pocket or something because today I noticed what I first assumed was a smudge on the screen, however my heart sank when I polished it and realised it was a scratch, huge bummer for me, I dont know what to do, I dont think I will be able to stand a scratch sitting there :crying:
Click to expand...
Click to collapse
I looked at my phone this morning and noticed 3 fine scratches near the top right hand corner of my phone. I also had that heart sinking feeling. I have a Galaxy Nexus prior and i didn't have a single scratch on the screen .
with the screen on that scratch doesn't affect the display at all only when i try to look for it. i still don't know how it got them =(
sighhhhhh
I have only had my Nexus 4 for 5 days and although I have left the screen protector that came with the phone on the back side, I have no screen protector on the front side.
So far no scratches whatsoever on the front screen and I keep the phone in my pockets.
My previous phone (Galaxy S2), which I had used for a year has a few small (hair like) scratches on its screen but its almost invisible when using the phone.
Sent from my Nexus 4 using Tapatalk 2
kerodean said:
I think there was a grain of sand in my pocket or something because today I noticed what I first assumed was a smudge on the screen, however my heart sank when I polished it and realised it was a scratch, huge bummer for me, I dont know what to do, I dont think I will be able to stand a scratch sitting there :crying:
Click to expand...
Click to collapse
I have one scratch too bro ;(
slippery back side glass
I have a Nexus 4 about 1 month, but I am much more afraid about scratches on the back. This phone is very slippery when I put it on the back and surface is not completely flat, even a very small angle and Nexus 4 starts moving down the hill. IT already fell down on the ground when it was on the book on the table. But no damage yet.
I've been keeping the phone in my pocket without screen protectors (now in a microfiber sunglasses pouch) and don't have the slightest scratch on the front, it seems very strong. The back is a different story, I would say it is definitely not the same material as the front glass.
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
Click to expand...
Click to collapse
yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.