Related
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
the netflix app for the player has HORRID HDCP compliance.. i returned mine because of this.. the app is just screwed if you dont have a very simplistic setup.. anything at all between the tv and the player will cause it to not function correctly.
HDCP
Xenosis said:
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
Click to expand...
Click to collapse
This amp is HDCP compliant. There is a bug in the Way nexus player handles HDCP with certain amps.
Yeah, the Amazon firestick and AppleTV both play through the Yamaha 3900 without HDCP issues, so the problem is with the Nexus player, or at least the Netflix implementation on the Nexus player. I'm also back to having resolution issues. Compared to both the fireTV and the AppleTV, the Nexus Player looks like crap.
I have no problem using the NP with my pioneer amp... Have you tried different inputs on the amp or different cables?
Sent from my SM-N900W8 using XDA Free mobile app
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
I've had the exact same issue, it's the length of the HDMI cables. I use a 5 to 1 switch. Once I removed the Nexus Player and plugged it directly into the TV (3ft HDMI cable), it worked perfectly. My Logitech Revue had no issues, my raspberry pi and Chromecast also don't have any challenges. Seems the opamps for the NP might be a little weak (speculating).
d
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
killerb7854 said:
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
Click to expand...
Click to collapse
Excellent summary, BUT we can also add Google Movies & TV to the list. I get the exact same symptoms using a hdmi switch as I do with Netflix. Again, only direct connect works, all other devices (Chromecast, Raspberry Pi, Google TV, PS3) I run work just fine (even with Netflix & G Movie&TV.
Happy New Year!!
d
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
unix4linux said:
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
Click to expand...
Click to collapse
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again ☺
Sent from my LG-D850 using Tapatalk
unix4linux said:
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
jbresee said:
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
Click to expand...
Click to collapse
That didn't work for me either. I had to actually hit the reset button on the directv box (the red reset button). Try that
Sent from my LG-D850 using Tapatalk
Ok - did the reset button on the Directv, replaced all cables with shorter cables. Nada.
I finally routed the Nexus Player directly to the TV (works), then put a toslink opitcal out from the TV to the amp. Seems to be working, but it makes setting up to watch Android TV a PITA.
I wish they would fix the Nexus Player, but this is a decent work around.
Working now!
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Good to hear! I was hoping for more stability with Netflix on the NP before I pull the trigger.
How about Dolby Digital/5.1 surround from Netflix? I read previously it only outputs in 2.0 stereo.
Thanks!
killerb7854 said:
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Click to expand...
Click to collapse
latest update fixed my netflix issue as well....
I now can watch netflix going through my Yamaha amp. Yeah!
Hi all,
Is anyone else experiencing stutter on their NP no matter where you play videos. Local memory or over network, for me is the same. I tried with 1080p and 720p and both stutter like crazy, upon to an unwatchable point for high bitrate mkvs.
I reflashed 511 via fastboot erasing userdata but no luck, same annoying stutter.
Any idea/suggestion is appreciated.
Thank you
I tried playing MKVs over network with Kodi, but they stutter incredibly bad. I don't think the support for MKV is there, but I could be wrong. Sticking with MP4 for now.
The OP doesn't provide any info about setup or apps tested.
But FWIW, all MKVs that I've tried - 720p, 1080p, inc. 10-bit encodes - have worked flawlessly on Kodi, whether locally or over network (smb or DLNA, WiFi AC/5Ghz).
So you need to isolate your problem to your setup. You could start by enabling the Codec Info OSD in Kodi ('c' key on a keyboard, can be remapped to e.g. remote back button) to see what's happening with your currently playing videos.
You could play with the hardware decoder settings in Kodi's System config to see if toggling any of the options might help. Also try different apps, of course. There are lots of possible variables really ... isolating the problem is the key.
I have not had issues with playing 720p or 1080p H264 / x264 MKV files with Kodi over 5 GHz wireless AC. I usually go through an SMB server to stream the files from another PC on my LAN or the USB drive plugged in to my router. Which video codecs are your files encoded in and how high are the average bitrates of those files?
It would be good to know if OP is using Kodi or a different player..
Hi All, sorry for the delay, I think I managed to track the cause of my stutter. First of all, to answer your question, it is happening with all players, including Kodi.
After some more testing, I came to the conclusion that it is related to the framerate output that is not in sync with my TV refresh rate. I have a Samsung that goes to 60Hz max, and video sources at 24fps stutter/judder like hell. I cannot watch any 24fps movies no matter their format. I tested with 60fps content and all was playing fine.
Really not sure why AndroidTV/Nexus Player does not allow automatic framerate switching, but watching anything at 24fps is basically impossible for me. TVHZ app allows me to go to 50 or 60 Hz, but I read this bug is fixed in M dev preview. Did not tried it yet.
Kodi is supposed to be able to auto switch framerate, at least in one of their build (for Shield if I recall correctly), but even if I have the option enabled in the menu, video playback is still stuck at 60Hz.
Does anyone know if auto framerate switching is going to be added in 6.0 ?
Thank you
Well, there's nothing unusual about playing 24fps sources on a 60Hz TV, and you shouldn't be seeing such severe juddering even with 3:2. This forum would be full of complaints otherwise, since 24fps sources are so common.
Are you able to test with another TV than your Samsung, perhaps? And enable the Codec Info OSD in Kodi to see if that reveals anything. I'd also try toggling the "Sync playback to display" option in System settings. For comparison: http://forum.kodi.tv/showthread.php?tid=219796
Ladduro said:
Does anyone know if auto framerate switching is going to be added in 6.0 ?
Click to expand...
Click to collapse
Yes, that's one of the new features available in Android 6.0 Marshmallow.
https://www.reddit.com/r/nexusplayer/comments/39td0v/kodi_15_beta_2_supports_auto_refresh_rate/
GabbyWC said:
Yes, that's one of the new features available in Android 6.0 Marshmallow.
https://www.reddit.com/r/nexusplayer/comments/39td0v/kodi_15_beta_2_supports_auto_refresh_rate/
Click to expand...
Click to collapse
What about other players? Kodi made this possible via their internal player, not Android's as far as I know.
@Ladduro, I'm not sure what you mean by Android's "internal" video player or if there even is such a thing on the Nexus Player. If other popular apps like MX Player and VLC support auto frame rate switching in the future, then you'll have more playback options beyond Kodi.
I've been playing plenty of 24fps sources on my 60Hz TV without the pulldown causing an unwatchable judder as decribed by the OP. I still think he's misdiagnosing the problem, but I guess once an idea gets in your head it's hard to shift it.
Maybe you cannot see the judder. I can, and it is bothering me a lot.
Is there no way to activate the "Sync playback to display" option for the NP? A different Kernel maybe?
Ladduro said:
Hi all,
Is anyone else experiencing stutter on their NP no matter where you play videos. Local memory or over network, for me is the same. I tried with 1080p and 720p and both stutter like crazy, upon to an unwatchable point for high bitrate mkvs.
I reflashed 511 via fastboot erasing userdata but no luck, same annoying stutter.
Any idea/suggestion is appreciated.
Thank you
Click to expand...
Click to collapse
Mine has always stuttered. I have never found a solution. I watched a google play movie just last weekend and I noticed it. My wife and kids don't notice it but I sure do. I've tried wired and wireless connections and it doesn't make a difference. And I don't have barebone internet speeds. Debating RMAing it since it is from an early batch to see if the newer ones work better.
I got in on the $50 NP deals a little bit ago. It's been a neat little device aside from a couple issues. First, nothing can cast to it. Various phones, tablets try to connect then give up with a "Unable to connect to device" error. I have Chromecasts and they work flawlessly. I have done a factory reset or two without any improvement. Another oddity is that from my desktop computers, most of the time the device doesn't even get listed from the Chromecast icon (No cast devices found). One exception seems to be Youtube. There it shows the device, but still never sends anything to the Player.
The other issue I've had is that Netflix plays 1-5 seconds of a show before popping up it's aip-703. Netflix's web site gives a few suggestions, remove and readd account and the like, but that hasn't helped.
The only other thing I can think of is that the upgrade to Marshmallow might magically fix things, but I'm not holding out much hope. Any other suggestions?
I bet the casting problems you're getting are due to the NP's dodgy wi-fi connectivity. It's got compatibility issues with loads of different routers. I for example have a dual band router and since I moved the NP over to the router's 2.4GHz band, I have been able to cast without issues. And this sucks since I prefer it to connect to the 5GHz band for throughput and interference reasons. If you get any chance to try this with a different router you'll most likely see that those issues go away...
I was wondering that too, so I picked up an OTG cable and connected my Wii's ethernet adapter. Devices still aren't able to connect to the NP's casting receiver. So much for that...
In dealing with the Netflix thing, I decided to give their support a try. Surprisingly, they were very easy to deal with as far as tech support phone lines are. We tried a few things, but weren't able to settle on anything more than maybe it's the ISP's fault (Comcast). One interesting thing was they were able to pull up a demo movie that displays the current bitrate that you're getting. It was only pulling 1700kbps before getting the error. At other devices I get a similar rate, up to 3000kbps. I don't see how if Comcast were throttling Netflix connections, it should fail on any device rather than just this one (phones, tablets, computers, Chromecast, GoogleTV work just fine).
I've been able to cast on both NP I have without an issue. They were both running 5.1.1 and connected through 5Ghz wifi. I updated one to 6.0 and now I have the high brightness issue.
Both the casting and Netflix app got updated yesterday. Hopefully that will fix your problems
Casting no longer powers on TV via HDMI
Has anyone else experienced that casting no longer wakes up a powered-off TV?
Since I got my NP, starting to cast (with the TV off) would power on the TV and set it to the correct input (via HDMI commands sent from the Nexus Player). But, since yesterday (6.0 upgrade and new Cast Receiver - not sure which is to blame) this no longer happens. Is this now a configurable setting somewhere? I do observe that I can still use my TV remote's d-pad to control the Nexus Player, so believe HDMI-CEC is still active and configured correctly on the TV.
I loved this feature (prevented me from needing my TV remote!) and sad that it's now broken.
Hello. I'm seeing an issue with the HDHOMERUN View app in Nexus player, specifically after I upgraded to Marshmallow this week. It seems as though the Live TV stream plays at a different refresh rate than what it is supposed to be. Lots of judder. I can confirm that hardware acceleration is turned on, also I am plugged into Ethernet. Using HdHomerun Prime. The same problem exists in the Live Channels app.
However, using the Kodi app on my Nexus player, the HdHomerum plugin plays back beautifully Live TV.
I'm just curious if anyone else has seen this?
Hi all, hope somebody can help as I'm going crazy with this issue. I bought my first nvidia shield 3 weeks ago after months of considering if I should buy one.
I've been having buffering problems from day one.
I've done a factory reset 3 times, I've watched every YouTube video about how to fix buffering I could find.
I've change the cache setting, tweeked player settings, streaming quality, all, suggestions from YouTube videos but nothing works.
I even upgraded my Internet soeed to fibre extra, shield is connect via ethernet and speed is around 68 down. (with vpn on).
I'm using ExpressVPN (location closest to me).
I've also paid for a real debrid subscription and links are showing on add ons.
I'm having buffering on kodi, bee tv, cinema HD, I have other apps but haven't used them yet but I would guess the problem would still persist.
Have newest version ok kodi leia, everything updated so don't know what to do.
Starting to regret buying the shield, I'd bought a MECOOL km9 and didn't have issues with buffering but I sent it back because I wanted a shield.
Now, wishing I had stuck with the km9
Any assistance would greatly appreciated.
Thank you.
Have you tried anything local? As in, a movie on a USB plugged directly into the Shield?
Just trying to see if your stuttering is a hardware issue, of if your VPN is having problems.
Sent from my SM-G965U using Tapatalk
Johnny14o said:
Have you tried anything local? As in, a movie on a USB plugged directly into the Shield?
Just trying to see if your stuttering is a hardware issue, of if your VPN is having problems.
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
Thanks for reply.
I don't have anything downloaded on any USB as I don't download movies, I just stream them.
I've been trying to watch hannibal (TV series) and managed one episode but had to pause it every 20 mins or so to let it buffer.
Then just to test something else, I'm trying to play The Mask, i clicked on the to pirate bay torrent option (real debrid) and after about 10 mins it downloaded bit movie hasn't started. It's now on the kodi list of movies with the mask highlighted and at the top right corner of screen, it keeps flashing something, like when kodi is looking for another source.
I don't have any problems watching YouTube videos, can't say about other stuff as Netflix, but just remember now that at the moment I have amazon prime (just for this month and never used it)
I'm going to use it to see if it works fine.
Thanks for any help.
Well, amazon Prime is working flawlessly. Playing John Wick 2 and picture is great and no buffering.
The shield is behaving fine, as in, it seems to be funny so don't know if it could be a hardware issue.
I've Google a lot and apparently, lots of people have problems with buffering on the Shield.
Just done a test (switched off vpn) and played something on kodi and the buffer/progress bar really progressed quickly and a lot more than before.
I guess it's the vpn then. I'm with ExpressVPN, going to do some research and perhaps try a different vpn.
Sounds like you are on the right path. I have 3 Shield TVs for playing local movies (collection of 1400 movies) via KODI as well as streaming HULU, Netflix, DirecTV now services. I can say I have not had issues with any of these that were related to the Shield.
I would encourage you to check your main Modem/router or gateway (whatever kind of hardware you have). I have internet service through AT&T and their gateway is a piece of crap (IMO), but I find that if I reboot it 1x/month, everything works fine.
Just out of curiosity, why do you feel the need for a VPN?
Sent from my SM-G965U using Tapatalk
SOLVED: It was ExpressVPN. I'm using nord now and it's working great. Also saw some posts of people having same problems with ExpressVPN on the Shield. Spread the word.
wilborama said:
SOLVED: It was ExpressVPN. I'm using nord now and it's working great. Also saw some posts of people having same problems with ExpressVPN on the Shield. Spread the word.
Click to expand...
Click to collapse
I agree that Nord provides a very fast VPN. I had buffering issues and received this response:
"Please try switching the connection protocol between UDP and NordLynx. It can be changed in the NordVPN application settings.
"Within NordVPN application open the settings menu > VPN Protocol > OpenVPN (UDP) / NordLynx.
"Afterwards, please try connecting to these newest and closest US servers and check whether the buffering persists..."
Nord support provided (5) servers that met this criteria and while I still encounter buffering, this has helped a lot.
Mostly, VPN doesn't solve any problem when streaming online youtube video, even though you get higher 60mbps. Instead, you'd better try watching or streaming online youtube video with lower resolution, instead of 1080p or 4K 2160p. If you insist on 4K or even 8K, you'd better download ultra hd 4k video. Online streaming high-resolution video is usually accompanied with constant buffering or freezing.