Live TV on Android 6.0 - Nexus Player Q&A, Help & Troubleshooting

Hello. I'm seeing an issue with the HDHOMERUN View app in Nexus player, specifically after I upgraded to Marshmallow this week. It seems as though the Live TV stream plays at a different refresh rate than what it is supposed to be. Lots of judder. I can confirm that hardware acceleration is turned on, also I am plugged into Ethernet. Using HdHomerun Prime. The same problem exists in the Live Channels app.
However, using the Kodi app on my Nexus player, the HdHomerum plugin plays back beautifully Live TV.
I'm just curious if anyone else has seen this?

Related

[Q] Netflix - no picture, but sound (hdcp?)?

Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
the netflix app for the player has HORRID HDCP compliance.. i returned mine because of this.. the app is just screwed if you dont have a very simplistic setup.. anything at all between the tv and the player will cause it to not function correctly.
HDCP
Xenosis said:
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
Click to expand...
Click to collapse
This amp is HDCP compliant. There is a bug in the Way nexus player handles HDCP with certain amps.
Yeah, the Amazon firestick and AppleTV both play through the Yamaha 3900 without HDCP issues, so the problem is with the Nexus player, or at least the Netflix implementation on the Nexus player. I'm also back to having resolution issues. Compared to both the fireTV and the AppleTV, the Nexus Player looks like crap.
I have no problem using the NP with my pioneer amp... Have you tried different inputs on the amp or different cables?
Sent from my SM-N900W8 using XDA Free mobile app
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
I've had the exact same issue, it's the length of the HDMI cables. I use a 5 to 1 switch. Once I removed the Nexus Player and plugged it directly into the TV (3ft HDMI cable), it worked perfectly. My Logitech Revue had no issues, my raspberry pi and Chromecast also don't have any challenges. Seems the opamps for the NP might be a little weak (speculating).
d
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
killerb7854 said:
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
Click to expand...
Click to collapse
Excellent summary, BUT we can also add Google Movies & TV to the list. I get the exact same symptoms using a hdmi switch as I do with Netflix. Again, only direct connect works, all other devices (Chromecast, Raspberry Pi, Google TV, PS3) I run work just fine (even with Netflix & G Movie&TV.
Happy New Year!!
d
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
unix4linux said:
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
Click to expand...
Click to collapse
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again ☺
Sent from my LG-D850 using Tapatalk
unix4linux said:
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
jbresee said:
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
Click to expand...
Click to collapse
That didn't work for me either. I had to actually hit the reset button on the directv box (the red reset button). Try that
Sent from my LG-D850 using Tapatalk
Ok - did the reset button on the Directv, replaced all cables with shorter cables. Nada.
I finally routed the Nexus Player directly to the TV (works), then put a toslink opitcal out from the TV to the amp. Seems to be working, but it makes setting up to watch Android TV a PITA.
I wish they would fix the Nexus Player, but this is a decent work around.
Working now!
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Good to hear! I was hoping for more stability with Netflix on the NP before I pull the trigger.
How about Dolby Digital/5.1 surround from Netflix? I read previously it only outputs in 2.0 stereo.
Thanks!
killerb7854 said:
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Click to expand...
Click to collapse
latest update fixed my netflix issue as well....
I now can watch netflix going through my Yamaha amp. Yeah!

What apps CAN cast to nexus player??

I just unboxed this today. So far every app I have tried to cast from doesn't work. Flixster has an error, 2 different encore apps don't work and VUDU doesn't even see it. I had zero problems on my chromecast. I upgraded to this for the AC band and for my son to play games on it. Now I can't even watch my ultraviolet movies. Is this just me or am I doing something wrong?
VUDU doesn't ever see nexus player for me either. And it stops showing up for other apps frequently. I hope a software update fixes it. Way worse for casting then Chromecast right now.

Playback issues

I just purchased a nexus player a few days ago and I'm already thinking about returning it. I was using it as a Chromecast last night to stream HBO go and ran into several errors where it would just stop playing. In fact, I had to plug in my Chromecast to finish the movie. I've done some research, and it seems like I'm not even close to the only person with playback issues. I also never had issues with HBO playback on my Roku 3. It seems odd that it has all of these issue's, especially since it has way more processing power than the roku or Chromecast. Anyone else have hese issues? My nexus player is connected via WiFi and I have 30mb down internet.
I don't use the casting feature very often but do you have the latest version of Android installed on your Nexus Player? I think there have been some improvements made to the casting performance through updates from Google.

Nexus Player & HDHomerun keep pausing

With the Marshmallow 6.0 update my Nexus Player has started to be able to play TV from the HDHomerun Prime(CableCard) but it will play for about 2-3 minutes and then pause. It does it in both the Live Channels and HD home run app. I have tried with the Nexus Player on WiFi and with an rj45 USB otg adapter. Anyone have any ideas?
I get exactly the same issue
Same here. I have a homerun hd connect and both nexus player and adt-1. Both connected over wifi. Stutters and stops after 3- 5 min. Anyone have luck with the nvidia shield? I don't want to invest more money into Android TV if this problem is going to exist on a more expensive player too. My guess is its due to the uncompressed stream size. Not sure if its the WiFi or processor. Any way to compress and retain near hd quality with the HD home run settings?
Im in your same boat. I use the hdhomerun connect setup over wifi to my nexus player. Live channels and hdhomerun view both scramble and stutter every couple of minutes for a few seconds. Every so often after a while it will freeze.
I have the plus/extend, I am not sure how different the connect is. However this is how I stopped my stuttering:
Open HDhomerun View
Press play/pause 13 times to enter setting page
Check Mpeg2 Hardware Decoder
Check H.264/AVC Hardware Decoder
Set Transcoded to H.264/AVC (HDTC models) to disabled
Sent from my Nexus 7 using Tapatalk

Miracast mirroring is laggy/pixeli

Im using a miracast dongle to mirror my s7 screen on my tv but games/videos are laggy and choppy.
Im sitting close to my miracast dongle so the distance isnt an issue.
Any ideas how to fix this? From what I read, with miracast I should be able to stream 1080p videos without an issue.
But I got this annoying delay on everything!
toofimoofi said:
Im using a miracast dongle to mirror my s7 screen on my tv but games/videos are laggy and choppy.
Im sitting close to my miracast dongle so the distance isnt an issue.
Any ideas how to fix this? From what I read, with miracast I should be able to stream 1080p videos without an issue.
But I got this annoying delay on everything!
Click to expand...
Click to collapse
Maybe it's related to the fact that you are using a dongle. I am using screen mirroring on my smart-tv with miracast embedded natively and
videos run actually smoothly. I am watching all my shows this way with mx player or vlc.
moulip said:
Maybe it's related to the fact that you are using a dongle. I am using screen mirroring on my smart-tv with miracast embedded natively and
videos run actually smoothly. I am watching all my shows this way with mx player or vlc.
Click to expand...
Click to collapse
Screen mirroring with my samsung tv also works perfect. But that doesnt mirror everything. I want to output everything on tv so I can play emulators etc on tv. Not just media files.
My note 4 supported hdmi out. But samsubg removed this feature on s7.

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