Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
Please tell me if this is the wrong place for this, but i figured I'd post my working, successful android setup on my HD2.
I am using Chucky's android ROM, 7/23 zimg, but i replaced his radio with 2.12.50.02 and whilst in windows i disabled the sleep timer after 1 min thing. I have had it on for 48 hours now, -amazing- battery life, even with a live wallpaper (mario ftw) never got a SoD, it did give me a gsod the first time i booted, but popped batt out, and rebooted just fine. Like i said been going a solid 48 hours now, great battery, no lag, no sod, phone calls are kind of quiet, which sucks for me, i work in a loud place. So take this how you will, but i'm extremely satisfied with this setup.
I have been having an issue with several builds, radios and wm roms, and now decided to try something.
The Lock/End key was not waking up the device on first touch, sometimes i had to press home, some other times pressing the End key several times, or slide down an imaginary lockscreen in order for the screen to come back and respond as it should.
So.....
I thought I should install AEB plus, or AE button, whatever... to unbind all hardkeys, rather than remap soemthing and reboot... the end key seems to be working now as it should, waking up the device immediately, rather than turning on the black screen. Yay!
Try it and let me know how you get on. Just tried it again, and feels great not having the annoying waking up issue. Hope it keeps this way.
Also, I can confirm that the annoying issue where people you call hear a lot of background noise (mic gain issue), is definately fixed for now using the wired headset that comes with the phone.
Tried connecting some other headphones without microphone and that didnt work. Havent tried using my bluetooth headset to make a call, but in theory it should work too. At least it works for music
Hope this helps some people out there.
Loving the Desire V5
Kudos for everyone involved.
I am one of those people who always has their phone on silent mode only (no vibrate, no sounds, nothing) as I just rely on the LED notification. Over the past couple of weeks I have noticed that when I wake up in the morning my phone is always on loud, noticeable straight away by the little jingle it plays when you unlock the phone. As I never have sounds on, this was instantly noticeable.
After a couple of days I had discovered that at 7:00am every morning my phone would automatically switch itself from being on silent to loud.
I have never ever used the quiet mode scheduling or anything similar with apps or anything else like that so I have no idea where this has come from. I have checked recently downloaded apps and none of them seem to be in the category that would need access to or change sound profiles.
I have a Three UK handset on the latest software 4.4.2 (D80220d-234-20).
To my surprise I can’t really find anything anywhere with people having the same issue so I’m a bit stuck as to what to even try now? Any one got any experience or ideas?
Will make a sort of wild guess as the timing seems right: are you running Google Now? While I do love being able to say "OK Google" from everywhere, it's been causing -- or at least I think it has -- inconsistent issues with my alarm and profile volumes not where I expect it to be and possibly conflicts with some 3rd party apps (Light Flow). For instance, I have sometimes found that a daytime alarm I had set (manually, not via Google Now) didn't go off -- YET when I look at the notification bar, it shows as if I had snoozed it... yet I did not.
Recently, it seems like Light Flow was acting up (I know they had a July 11 update that is being blamed as less than perfect). However, I decided to disable OK Google voice from my launcher (Nova) and from Everywhere activation and everything seems to have returned to normal.
i have the same problem with my phone G pro lite dual after updating my software
This has been happening to me aswell since an update in November. I have never used the silent mode function, it is defibitely turned off, but my phone changes from silent to loud every day at 6am. I have seen numerous posts about it but no resolutions?
This problem keeps happening and it is very bad, for me anyway. Especially if if my alarm doesn't sound or I miss calls (4 calls today).
Basically, the sound will either just...stop or will become intermittent. By intermittent I mean that notification sounds stop in the middle, only getting half the notification, and the volume "beep" only sounds every other time the up or down volume is pressed.
The first time it happened i ended up rebooting and that temporarily fixed the problem. The second time I did the same and wiped the cache. Again a temporary fix. The third time i noticed something again that I had noticed the first time. Youtube videos will not play. I had pulled youtube up to test the sound the first time. At that point I thought it was a problem with youtube or the youtube app, but it happened again exactly the same way. So I killed the youtube app and voila, sound was back. So now I am thinking it was the youtube app. The 4th time, the youtube app was open in the background and I just killed all the background apps. Again, sound is back.
So now I think I have it solved. Something to do with the youtube app, right? Apparently not. Today my sound just...stopped while I was sleeping. I missed four calls from my wife and my alarm did not sound. There were a lot of apps listed in the recent apps but NOT youtube. Not at all. I closed all the recent apps and again, the sound came back.
Is this maybe some kind of RAM management issue? or....I have no idea. It's happened before and after both of the updates.
Not using any kind of external device at all, no headphones or speakers. Bluetooth is off. Location is off, NFC is off, WiFi is off (though it has been on for at least one of the times the sound stopped).
I've had the half notification issue randomly. Not as bad as you though. ?
Sent Via My Samsung S7 Edge
Its not just me...
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881