My sm-j500fn shuts down instantly when taking flash pictures.. - Samsung Galaxy J5 Questions & Answers

So, I wonder why my phone shuts down when is low on battery and I'm taking a picture with flash on. It does the same thing even when the charger is connected. Any ideas?

TheAngryGuitarist said:
So, I wonder why my phone shuts down when is low on battery and I'm taking a picture with flash on. It does the same thing even when the charger is connected. Any ideas?
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What ROM and camera app did you use?
Also, my guess is that the battery you're using might be deteriorated and needs changing (unless it's replaced with new and reputable battery).
It also happened on my J500H either, but minus the "flash on picture" problem, as my OEM battery drops immediately that, whenever the battery reched 55-60% left, the phone restarts itself and turned back on to just 20% or below 20 left.

HMMDR27D53-3002 said:
What ROM and camera app did you use?
Also, my guess is that the battery you're using might be deteriorated and needs change too (unless it's replaced with new and reputable battery).
It also happened on my J500H either, but minus the "flash on picture" problem, as my OEM battery drops immediately that, whenever the battery reched 55-60% left, the phone restarts itself and turned back on to just 20% or below 20 left.
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Click to collapse
I'm using ViperOs and rom's camera, but not the ROM is the problem, same thing happened on stock and other custom roms. I've changed my battery 9 months ago, it's not an original one. My original battery got very "fat" and battery dropped from 90 to 10. I don't know if it's battery related but I was thinking about this. It happens only when I'm low on battery, even if it's charger connected. My battery doesn't seem to have any problems, I'm using the phone all day without any percentage problems.

Related

Another battery drain problem - driving me CRAZY!!

I know there are already a lot of discussions on battery drain and believe me, I have read every single one of them. However, I think mine is slightly different:
When fully charged and using WIFI for 10 minutes, 10% of juice will be used. Listening to MP3 for 1 hour will also use another 10%. Overall, battery life is really bad but the key is it only happened suddenly. It have been very good up till now.
I have tested this on another battery and have exactly the same results so it is not battery related. I have also hard reset the phone and tested the battery with nothing installed and it still drains. A full charge only lasts me like 4 hour of very light use.
I installed Battlog and the power consumption is around 90 which I think is pretty low, but at times, even with this low consumption, I can see the battery usage literally falling before my eyes, like 5 % in 5 minutes.
I have also tried the HTC battery test, i.e. fully charged the battery, turned on plane mode and full brightness. After one hour, it only used 8% which I thought is normal. However, if I start using the phone by just simply clicking around, it will start dropping.
I believe the phone is fine on standby but once it starts doing things, even simple operations like moving around folders, it starts consuming a lot of power.
This all happens after an overnight charging episode when I noticed that the light stays amber in the morning and the percentage stays at 80%. I soft reset the phone and it immediately show 100%. This has never happen again but my battery usage is never normal since.
All in all, I think it is somehow hardware related, like the battery gauge is bad or the charging is never complete but it still shows green. It is still under warranty but I think will be very difficult to convince the service centre that there is something genuinely wrong with the phone.
P.S. Should also mentioned that I am using the stock telstra rom and have also cycled through the batteries twice before testing.
I had the same problem...
You should try resetting you battery:
1: let your battery drain to 0%
2: fully charge your battery while keeping your phone off!
this solved the problem for me..
Fenixz said:
I had the same problem...
You should try resetting you battery:
1: let your battery drain to 0%
2: fully charge your battery while keeping your phone off!
this solved the problem for me..
Click to expand...
Click to collapse
I had actually "reset" the battery but only drain it to 5% before recharging as I have read that it is not safe to drain to 0%. I'll try to completely drain it tonight and recharge. Will report back.
btw, I noticed that when the battery is charged to 100%, the led stays amber for about 15-20 minutes before turning green. Is this normal or should it turn green immediately after reaching 100%?
Tried completely draining the battery and charge overnight but have no effect. The problem persists. So this is definitely not a battery problem.
I guess the last thing I can try is charging the battery with a standalone charger or another HD to see if there is problem with the charging mechanism in my phone.
The latest Telstra rom seems a bit better on battery
led amber
The led amber must turn to green
immediately after unplugging.
some thing is wrong with your charge
system .
aidinali said:
The led amber must turn to green
immediately after unplugging.
some thing is wrong with your charge
system .
Click to expand...
Click to collapse
aidinali, can you please explain what you mean? I thought the led will go off if you unplugged the charger. My problem is that after reaching 100% as indicated on the phone, the led stays amber for another 15 minutes before turning green.
Well , I'll correct & explain more....
1-when you reach %100 ,the led will turn to green immediately (if you’r phone is plugged in).
2-if you unplug ,the led will turn off (as you said ).
The problem is that since the battery meter in HD has not been defined by percentage , it doesn't match with
Apps like battery level or battlog .so when you see %100 on them , it' s not "real % 100 ".
I believe there is something wrong with the phone as the percentage usage and charging status do not match. However, since the basic HTC software does not have any battery usage in percentage, it’s hard to convince the service centre that something is wrong.
Any software that shows the battery as a percentage all have the same reading, so I assume they all rely on the mainboard for that information. There is obviously something wrong with either the charging process of the phone or draining more battery than it needs during usage.
I have 100% exactly the same problem as in the original post.
Does anyone else?
I have also tried 2 batteries and had exactly the same results with both, so I also know it is not the battery. The only app I have installed other than Dutty's 6.5 rom is Tomtom which does not need to be run for any of these issues to occur.
Any chance on warranty? I think it's software...
Try a different ROM. I've been having the same problem. I just flashed a new ROM about an hour ago (partly because Dutty's 6.5 kept freezing). I'm hoping both problems will be solved now.
i've found the latest radio rom to make a big different to battery life. 1.14.25.24_radio
the previous radio rom (1.13?) did suck the juice and made battery last 2 days less than 1.14
Try charging with a different charger. Ie. connect a USB cable on your PC and charge it from there.
I've had very similar problems with the stock charger a month after i got my TouchHD, and ended up testing with my old P4350 charger and all problems went away.
I've had similar drains even witch WiFi off, no emails, exchange or 3G access...
Now i'm getting a whole day's usage and i'm left with 30-40% battery, with 2 hours average talk time
I've tried with a number of chargers.....battery still sucks.
I've just switched from Dutty's to Energy ROM, radio is 1.14
If anything...energy drains more quickly than Dutty's
It says it drawing 350mA
Ok, I've used Energy ROM but now using Dutty's Leo. The only thing I've loaded so far is Battery Guard which say it's drawing 98mA when on standby(ie....backlight goes off). That'sa massive difference on the 250mA readings I used to get....now all I have todo is figure out which program I'm loading that is killing my battery.
That still only equates to 12 - 13 hours on a good standard battery with no use at all.
samlives said:
Ok, I've used Energy ROM but now using Dutty's Leo. The only thing I've loaded so far is Battery Guard which say it's drawing 98mA when on standby(ie....backlight goes off). That'sa massive difference on the 250mA readings I used to get....now all I have todo is figure out which program I'm loading that is killing my battery.
That still only equates to 12 - 13 hours on a good standard battery with no use at all.
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Click to collapse
Standard battery should last longer. Sounds like your battery may be slightly faulty. Make sure you let battery drain fully before charging, and always try charging with device off. Should help improve strength.
I had same problem when i flashed miri's rom, hd got warm and didn't last, it cooled down in standby, the answer to my problem was that the wifi was not set to save battery mode, once i set it to save power everything was ok
Used 8% in 24 hours
Fallen Spartan said:
Standard battery should last longer. Sounds like your battery may be slightly faulty. Make sure you let battery drain fully before charging, and always try charging with device off. Should help improve strength.
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Click to collapse
Have been trying that for a month now....something seems to have suddenly worked It only used 8% of the battery in 24 hours! I live in the rainforest with no service so cellular was turned off...wifi on, but I only accessed it about 6 times......still,nothing has changed. The same conditions would leave me with a dead battery in 7 hours previously.
Time will tell if it keeps up this well.
By the way....Thanks
So basically you're saying people should drain down the battery to 1% or so and not to 0% (device dies when battery is out) to get a better battery strength?
Seems to be the general consensus. I'm still not sure if that's what made the difference for me but previously,I would put my device to standbye when I went to sleep at 10:30pm and it would be dead by 6am

[Q] [Help] My battery is draining too fast, some soft problem ?

I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
I did a full wipe, cleared cache and everything back to factory settings, with no apps installed it goes from 100% to 0% in an hour.
I downloaded 2.1 from some android forum, as i was unable to find one here (there are only links to 1.5 on the xda.wiki WHY?)
If you can point me to a proper 2.1 (or higher?) software to download that doesnt do this crazy **** i'll be happy as infant on crack.
Please help, here is my software information:
Firmware: 2.1-update1
Baseband version: 63.18.55.06JU_6.35.09.26
Kernel version: 2.6.29-063c4d24
Build number: 3.32.405.2 CL191507release-keys
Software number: 3.32.405
Browser version: WebKit 3.1
Try calibrating your battery it gave me a huge boost on my hero... went from getting 16hours day.. to about 30hours on a single charge!!
Every time you flash a new ROM you need to calibrate your battery. The battery meter in the OS (Android in this case) is generated based on the battery stats file.
Battery stats is erased when you flash a new ROM.
Easiest method of battery calibration when you're intending on flashing a ROM:
Ensure battery is fully charged according to the OS. Switch phone off, unplug charger and plug back in. Once light is green, leave charging for another 30 minutes (light goes green at approx 95% charge).
Switch on, flash ROM. Allow first boot to complete.
Shut phone off. Disconnect charger. Remove battery. Replace battery. Place on charge, light green, leave charging another 30 minutes, yadda yadda. Switch phone on, boot immediately to recovery. Wipe battery stats.
Boot phone up. Now would be a good time to install JuicePlotter. Use as normal. Do not charge, let the battery run down completely. When the phone shuts itself off, power it back on. Repeat process until it won't switch on anymore.
Remove the battery. Put the battery back. Turn the phone on. Repeat until it won't turn on anymore.
Now charge the battery on the mains to 100% while the phone is off, keep charging for 30 minutes after light goes green. Power on. Voila, fully calibrated battery.
The last part, run until completely dead and charge only needs to be done once in a while (this is calibrating the battery innards, not the battery stats)
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Click to collapse
hah, yea thats what i accidentally figured. phone was switching off, but when i powered it back on it had 30%.. and it was like that 3 or 4 times.
I ran it down completely and now am charging it till max, we'll see what happens. at worst i'lkl start your process from the beginning thx !
I diidnt know you had to do that. i've been playing with my G1 and not even once i had to calibrate that.. maybe i should
How'd it go? Any improvement on battery life?
it diidnt help I did what you quoted step by step and its still running down the battery like crazy :/ what else can i do ? im thinking of switching to 1.5 but thats just not progressive and my friends phone is running fine on 2.1, with the same battery even.
Edit: i've installed task killer and killed all the mail checking apps.. hope that is the problem
Edit2: it didint help at all, in 5 minutes i lost 15% fcuking hell !
I just switched to 1.5 and its still happening ! I using a different battery and its just as bad... why is this happening to me
ill try second to latest radio from xda wiki.. im running out of ideas,what else can i do ?
That really wierd... its not the battery if you have tried using different ones. Its not the ROM if u have changed it.
Have you tried disabling auto-updates? and auto-checks for emails. Which email client do you have? you should find the option to "sync-never" in the app settings.
Buying it from ebay is kinda ominous though.. was it described as faulty? perhaps you could contact the seller and request a refund is all else fails?
you can try using setcpu to underclock the cpu.
i have similar situation as you. before going to bed around 11pm, it showed 50% left, turned on airplane mode, then in the morning around 6am, phone was powered off.
now it has been 2 days, still have 20% left.
Logan3D said:
I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
...
Click to expand...
Click to collapse
Did you ever take into consideration that some part of the hardware might be damaged?
Devices that got water damaged, sometimes show weird symptoms as well:
- They still boot up and seem to work well from the first sight
- The battery drains very quickly
- Some of the peripherals are not working stable or not starting up anymore (e.g. wifi, bt, gps)
- Other crazy things might happen as well (e.g. random reboots, backlight flicker, etc.)
So you might have a look at the mainboard. Red stickers indicate water damage!
Regards,
scholbert
Yea but if it were damaged would it show 50% battery after restarting thinking it had reached 5% ? i dont have the tools or will to unscrew it.
i paid 100 pounds fo it, the normal price of a used hero, but the auction said "phone restarts for no reason" and they do not accept returns, so im propably screwed :I
I had an old blackberry 8300 curve, i had it in the bathroom while i was showering, got too moist, turned the detection pads red but phone seemed to work fine after i dried it out. But the battery went to crap progressively in the manner. I would charge to 100%, take it off the charger and maybe an hour it would say less than 10%, do a battery pull and it would go back up to maybe 80% and last maybr another hour and keep doing that till it would normally drain on top od the numerous reboots i would be doing until eventually it would just drain and die.
Sent from my HTC Desire using XDA App
Can dead pixels cause this ? i have like three.. but then again why would it show 50% after restarting from 5%..
the thing is its not draining the battery, just registering it wrong
Any updates on this? Any resolution?
shinji21 said:
Any updates on this? Any resolution?
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Click to collapse
sorry mate i have tried everything unsuccessfully and returned the phone to the seller.. dont tell me you bought it ? (london)
No, but i have a samsung galaxy tab and experience similar symtoms. It does not bother me too much, the battery life is still great. Just the percentage is off and i need to restart from time to time.
I read similar complaint from droid x forum too.

[Q] is my battery dying?

Hi.
I will most likely buy a new battery, I just want to make sure the symptoms I experience are indeed the result of a bad battery.
First of all, the battery indicator goes crazy, it can show me 49% of battery and suddenly tell me there is only 10% left. I am attaching a screenshot of my battery stats where those spikes are visible.
Second problem, I very often can't charge the phone. I connect the charger, and the notification LED doesn't light yellow, instead, the whole battery menu just disappears from the settings so I can't access it... And after a few hours it might begin actually charging, then the menu is visible.
Battery temp always shows -30 degrees celsius, which probably means the sensor is faulty.
Is it the battery, or might be something else?
Thanks.
romitkin said:
Hi.
I will most likely buy a new battery, I just want to make sure the symptoms I experience are indeed the result of a bad battery.
First of all, the battery indicator goes crazy, it can show me 49% of battery and suddenly tell me there is only 10% left. I am attaching a screenshot of my battery stats where those spikes are visible.
Second problem, I very often can't charge the phone. I connect the charger, and the notification LED doesn't light yellow, instead, the whole battery menu just disappears from the settings so I can't access it... And after a few hours it might begin actually charging, then the menu is visible.
Battery temp always shows -30 degrees celsius, which probably means the sensor is faulty.
Is it the battery, or might be something else?
Thanks.
Click to expand...
Click to collapse
Try a different kernel, like HellsCore. Frankly, I've found Unleased to be buggy as $%^@. If you still get goofy performance, then at least we've narrowed it down to not being a kernel issue.
Planterz said:
Try a different kernel, like HellsCore. Frankly, I've found Unleased to be buggy as $%^@. If you still get goofy performance, then at least we've narrowed it down to not being a kernel issue.
Click to expand...
Click to collapse
I too, have had problems with Unleashed. It kept my phone unresponsive to touch and very hot, with occasional reboots.
Thanks, I tried hellscore, but unfortunately the problem persists.
At first it worked fine and I thought everything is OK, but now the battery indicator jumps again.
I will just buy a new battery...
Yeah, I would try going all the way back to stock before buying a battery, but this sounds like a hardware issue.
Sent from my Nexus 4 using XDA Free mobile app

Battery reading issues

Hey everyone. So I bought a second hand note 4 recently and have been having battery problems.
I did a full wipe install of CM13 and the battery dropped to 0% at random times and I had to plug it in the charger for the phone to even boot as it would just restart as soon as it turned on. Anyway, i thought this is probably due to faulty battery. I purchased another one and now this one doesn't reboot at random times but seems like the phone keeps reading the battery percentage wrong, sometimes it doesn't charge over certain percent, just gets stuck at 77% or 63% or any percentage really. If I remove the battery and plug it back in, it shows a completely different percentage everytime. I have tried wiping battery stats, do a full discharge/charge, nothing seems to help. Battery drains fairly fast too, once I manage to get it to 100% it shows that expected time is like 2-3hrs if screen on. Thanks!
idoluvizsick said:
Hey everyone. So I bought a second hand note 4 recently and have been having battery problems.
I did a full wipe install of CM13 and the battery dropped to 0% at random times and I had to plug it in the charger for the phone to even boot as it would just restart as soon as it turned on. Anyway, i thought this is probably due to faulty battery. I purchased another one and now this one doesn't reboot at random times but seems like the phone keeps reading the battery percentage wrong, sometimes it doesn't charge over certain percent, just gets stuck at 77% or 63% or any percentage really. If I remove the battery and plug it back in, it shows a completely different percentage everytime. I have tried wiping battery stats, do a full discharge/charge, nothing seems to help. Battery drains fairly fast too, once I manage to get it to 100% it shows that expected time is like 2-3hrs if screen on. Thanks!
Click to expand...
Click to collapse
battery displaying different percentage after u remove it and put it back in is normal i have 3 note4s all do the same (up to 10 percentage change, it either increases or decreases) but the other issues like getting stuck on a certain percentage are not normal make sure u have the genuine battery and try stock rom.
yeah, i tried stock and the same thing really. such a random issue. I just noticed that battery charges once I turn the screen on and use it , so it only gets stuck on random percent only with screen off.
idoluvizsick said:
yeah, i tried stock and the same thing really. such a random issue. I just noticed that battery charges once I turn the screen on and use it , so it only gets stuck on random percent only with screen off.
Click to expand...
Click to collapse
U can try recalibraring the battery....
Bishal 00 said:
U can try recalibraring the battery....
Click to expand...
Click to collapse
yeah, i said I wiped battery stats, which is basically recalibration
once the battery is charged to 100% it also drops first 10-20% really fast and then it gets better but still I only get around 2hrs screen time
idoluvizsick said:
yeah, i said I wiped battery stats, which is basically recalibration
Click to expand...
Click to collapse
Oops my bad..Didn't read your whole post...
the only way to fix this replace your battery by new one
i tried all options (Format ROM - Wipe battery status - Getting back to stock ROM - Unroot - re Celebrate apps - Changing recovery-Removing battery from device for while sleeping - charge without fast charge - charge via USB)
i asked myself after that all of this headache doesn't worth 20$, i replaced the battery with new one and its working fine now
A0_o said:
the only way to fix this replace your battery by new one
i tried all options (Format ROM - Wipe battery status - Getting back to stock ROM - Unroot - re Celebrate apps - Changing recovery-Removing battery from device for while sleeping - charge without fast charge - charge via USB)
i asked myself after that all of this headache doesn't worth 20$, i replaced the battery with new one and its working fine now
Click to expand...
Click to collapse
yeah, i replaced battery as well but it's still the same issue. old one at least charged fully but would randomly reboot on me, the new one doesn't reboot but drains extra fast and doesn't always charge fully. can't believe both batteries are faulty
I am sorry for summoning this old post but did you find any solution to your problem? I have exactly the same experience with my note 4.
Thanks!
Is there a solution for this problem?
Power down and then out-and-in same battery and my stuck-at78%... was 100% when started.
if you having problems with auto restarting.... download the app " WAKE LOCK" and put it on Partial Wake Lock setting... your restarts will be a thing of the past.

Moto g4 randomly shutting down at any given time

Hi there,
Since a few days my Moto G4 has been randomly shutting down (instantly) at any given moment. Battery charge does not matter. 100%, 20%, all the same. Sometimes when it has shutten down and i boot it up again, the phone says that the battery is 1% or something low, but when i put it on the charger it quickly goes back to whatever it was. I have tried installing a different rom but that didn't work.
How can i fix this?
Nanoxic said:
Hi there,
Since a few days my Moto G4 has been randomly shutting down (instantly) at any given moment. Battery charge does not matter. 100%, 20%, all the same. Sometimes when it has shutten down and i boot it up again, the phone says that the battery is 1% or something low, but when i put it on the charger it quickly goes back to whatever it was. I have tried installing a different rom but that didn't work.
How can i fix this?
Click to expand...
Click to collapse
Restore back to stock rom, calibrate battery, and if still no better, change battery as it likely is bad
Nanoxic said:
Hi there,
Since a few days my Moto G4 has been randomly shutting down (instantly) at any given moment. Battery charge does not matter. 100%, 20%, all the same. Sometimes when it has shutten down and i boot it up again, the phone says that the battery is 1% or something low, but when i put it on the charger it quickly goes back to whatever it was. I have tried installing a different rom but that didn't work.
How can i fix this?
Click to expand...
Click to collapse
My son's G4 had the same exact symptoms. Random reboots from any battery level. Typically after boot the battery level would drop dramatically from e.g. 80% to 5%. Extremely fast battery level drops after charging. Abnormally fast charging to full etc.
Send it in for repair and got it back after 5 days or so - everything fixed. Very likely bad battery or connection to battery.
If you are already on stock then definitely get it repaired. If out of warranty you can try to replace battery yourself, available on ebay and instructions on youtube.

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