Hello everyone, I recently had network concerns with my oneplus 6T.
Randomly, the network was cut for no reason. Amazon sent me a new smartphone but I have exactly the same problem. So I think it's an application that makes these problems. How do you know where it comes from?
Have you ever had this kind of trouble?
Thank you in advance for your answers and sorry for my English I am French
Start with the phone using stock apps, then add a few apps at a time , checking functionality along the way. Narrow down the problem this way.
Sent from my ONEPLUS A6013 using Tapatalk
Thanks for the answer, so I have to make a hard reset? No application allows to analyze this problem?
Biatch 13390 said:
Thanks for the answer, so I have to make a hard reset? No application allows to analyze this problem?
Click to expand...
Click to collapse
If you have an app like Titanium you can freeze apps, which I have done in the past when I was rooted. Sorted several problems by freezing groups at once then when I narrowed it down froze one at a time until I found the culprit.
Very few apps would mess with your connectivity like you describe; start with those by force stopping one at a time; see if you can figure it out that way.
Sent from my ONEPLUS A6013 using Tapatalk
I will try to freeze with titanium, I am rooted. I lose wifi or data and to recover, I am forced to restart my phone. Placing in airplane mode and refitting does not solve the problem. Only a reboot corrects this problem. Do you have an idea of which application could do this?
Sorry, no, I've never seen this problem.
Sent from my ONEPLUS A6013 using Tapatalk
is it possible to know if it is a component of the phone that is defective?
Unlikely, since you have two phones showing same problems. Either a software issue as you are pursuing, or dead zones for the networks you interact with are likely the culprits.
Sent from my ONEPLUS A6013 using Tapatalk
have you checked your simcard? also have you checked with your provider of any issues lately in your area?
I do not think it's a software problem, I installed ROM stock, custom, and open beta and the same problem is on my phone. Can an application do this kind of problem?
nikosrs4 said:
have you checked your simcard? also have you checked with your provider of any issues lately in your area?
Click to expand...
Click to collapse
No problem of sim card because I tried with another phone and no problem. I also changed network operator and even concern. The problem is with wifi and data. I have no wifi problem either because my computer is connected correctly
Edit:
I use private dns (adguard), it's possible that it is adguard who causes me the problem ?
Biatch 13390 said:
No problem of sim card because I tried with another phone and no problem. I also changed network operator and even concern. The problem is with wifi and data. I have no wifi problem either because my computer is connected correctly
Edit:
I use private dns (adguard), it's possible that it is adguard who causes me the problem ?
Click to expand...
Click to collapse
Yes, anything like that could cause the issue. Try uninstalling it and test. Sort of like what the first person told you to do.
Yes, an adguard or alternative DNS or VPN could easily cause the problem. Try without it; seenif it clears up.
Sent from my ONEPLUS A6013 using Tapatalk
Related
Since I don't have the required privileges to post in the development section I'm gonna try here.
I'm currently using the Aurora Rom and it's working excellent with the exception of two things:
I'm using a domestic roaming SIM (I think that's what it's called, my provider borrows network capacity from another provider) and the phone is acting a bit odd.
1. There's no icon to indicate what sort of data connection is currently active (edge, 3g, hspda etc.),
2. The phone randomly either A: Says I can only use emergency call and it indicates there's no signal, or B: Says there's no SIM-card present. Both of these can be resolved with rebooting the phone. They seem to appear at completely random intervals, but at least several times a day.
Neither of these issues are present if I use my work SIM which is the same provider as the network, I have a data connectivity icon and there's no fuzz with the SIM-card.
Both of these issues has been present at all versions of Aurora that I have tested.
If it is to any help I'm using a provider called OneCall in Norway.
hey mate, try upgrading to the latest version doing all the wipes, and if there is no data connection , see if mobile data is enabled?
Maybe check to ensure your IMEI hasn't been wiped.
naathaanb96 said:
hey mate, try upgrading to the latest version doing all the wipes, and if there is no data connection , see if mobile data is enabled?
Click to expand...
Click to collapse
The problem has been recurring with all versions of Aurora, and I've tried full wipes several times. I didn't say I had no data connection, the connection is just fine. As I mentioned, the problems are just present with one of my SIM cards.
The problems with SIM dropout might have something to do with the data connection, but I still get the problem when I'm at home connected to my WiFi. I'm gonna try to disable mobile data and see if the problem goes away.
Mark98 said:
Maybe check to ensure your IMEI hasn't been wiped.
Click to expand...
Click to collapse
IMEI is present. Again, problems are just present with one of my SIM cards.
Try this:
Download some terminal app and type:
su
setprop persist.eons.enabled 0
Sent from my GT-P1000 using Tapatalk 2
Qqqxxxzzz said:
Try this:
Download some terminal app and type:
su
setprop persist.eons.enabled 0
Sent from my GT-P1000 using Tapatalk 2
Click to expand...
Click to collapse
Thanks!
Tried the command, still no icon for connectivity type though. Not sure about the SIM problem. Do you mind me asking what the command does?
As for the random SIM dropouts: I haven't actually had any since yesterday, not sure if it is just pure luck or it has something to do with the new 2.0.8 version that I installed yesterday (going from 2.0.7) after making this thread. I've had the problems in all the Aurora versions I've tested earlier. I'll report back if the problems reoccur.
If they don't I guess either the command or the new version fixed it.
lihaug said:
Thanks!
Tried the command, still no icon for connectivity type though. Not sure about the SIM problem. Do you mind me asking what the command does?
Click to expand...
Click to collapse
Idk... It's Sim loading fix for sunalahti Sims but it may work in others too
Sent from my U8800 using Tapatalk 2
Qqqxxxzzz said:
Idk... It's Sim loading fix for sunalahti Sims but it may work in others too
Sent from my U8800 using Tapatalk 2
Click to expand...
Click to collapse
Oh ok
Well I haven't had any SIM dropouts yet, but not sure if it's the fix or the new rom.
Anyway the problem has resolved itself in an unconventional way; I just got offered a better subscription with another provider
Thanks for the help!
Usually the budget carriers provide with SIM that are thinner than usual (not much visible)... at least, it happened to me before.
This may be the cause for the error, showing "no sim card inserted" as it will move inside your phone and cause that error.
The network error, can be related with the type of network you choose.
Maybe you choose CDMA only and you're out of 3G on that area sometimes...
You can check it on the settings and mobile networks.
Problem - Certain WIFI connections are not appearing on my phone, for example at work. Phone says that there are "wireless networks available" but nothing new shows up. But WIFI connections at home work. Since I have discovered this problem, I cant make "new" connections" basically. The connection at home works because i connected to it before i discovered this problem or I have deleted something along the way.
Usually I am the type that we go thru and uninstall useless programs / services off of my phone. I typically install custom ROMS that take care of this but I havent do so with the Moto X. I like the active display feature and want to keep it. I even go thru with App Op and disallow certain permissions thru out the system (mostly location services).
Can someone please help me. I feel like I could run a backup and reinstall 4.4 and I feel like it would go away but I was looking for a simpler way of fixing this.
Of course I can provide more details if needed.
Currently my phone is 4.4 Stock with root access.
thanks in advance
If you use WiFi analyzer do the signals show up in the app?
Sent from my SCH-I925 using Tapatalk
CMNDR said:
If you use WiFi analyzer do the signals show up in the app?
Sent from my SCH-I925 using Tapatalk
Click to expand...
Click to collapse
Installed the app. I'm currently at home, so i can't truly test it, but my home network and surrounding networks do show up.
Thanks for the quick response btw.
Eighthourblink said:
Installed the app. I'm currently at home, so i can't truly test it, but my home network and surrounding networks do show up.
Thanks for the quick response btw.
Click to expand...
Click to collapse
No worries!
That would seem to say that there's an issue with the settings program on the phone and not actually the hardware. Someone feel free to correct me if I'm wrong though...
Edit: have you tried wiping the cache?
Sent from my SCH-I925 using Tapatalk
CMNDR said:
No worries!
That would seem to say that there's an issue with the settings program on the phone and not actually the hardware. Someone feel free to correct me if I'm wrong though...
Edit: have you tried wiping the cache?
Sent from my SCH-I925 using Tapatalk
Click to expand...
Click to collapse
i havent wiped the cache yet. can i achieve this within 4.4 or thru a custom recovery. The only time i have in the past, was with SafeStrap or BMM. which i havent installed neither on Moto X
Never seen an option to wipe cache inside the os, that would be something you'd have to do externally. Perhaps someone with a bit more insight can provide a more concrete solution.
Sent from my SCH-I925 using Tapatalk
First the basics. Nexus 6p received 3/30. I did NOT turn it on and update it to the latest stock firmware before proceeding. Rather I immediately unlocked bootloader, installed TWRP, installed CM13 and GApps Nano from OpenGApps. Running on T-Mobile's network using a cut down Micro SIM from my Oneplus One down to Nano size.
I'm running the latest CM13 release snapshot, ZN0EAO1T5, and my mobile data will work initially with LTE upon boot or restart. After a short time (minutes) it will no longer have a data connection. Calls and SMS still go through. While the data is active, if I turn on Wifi and then later return to mobile data the data is not active. In the status bar it just has the triangle signal icon without any indication of type of data connection (i.e. LTE, HSPA+, 3G, etc.). When I pull down the quick setting menu it does list LTE on the mobile connection quick setting button.
Additionally, MMS does not work no matter what I do. Mobile data connection or Wifi. I've researched the T-Mobile APN settings thinking this could have been the issue and no editing there changed anything.
I will likely try to restore to current factor images and begin again to see if that helps. I'll probably go get a proper Nano SIM from T-Mo today too just in case there is any issue along that front.
Anyone else experience this? Anyone else run across others having this issue? It seem separate from the 6.0.1 issues I witnessed with stock ROMs while searching but perhaps I'm wrong.
Currently installing most current stock image and then will try again. Noticed the bootloader and radio were older versions. Hopefully restarting from scratch with the newest system will solve these issues. Fingers crossed.
Boom! Working!
Restarted from scratch after flashing the most current stock ROM. All Set. Thanks for all the help!
... Spoke too soon.... Same problems are right back. I think it may be related to this workaround to stop some of the error messages:
http://forum.xda-developers.com/nexus-9/development/fix-build-prop-variety-fix-aka-contact-t3133347
I ran this to get rid of the error and I think that caused the problem. So I tried to re-flash only the vendor.img as I've read that as a fix to a few things and it did not help.
I'll have to start from scratch again and see if I'm right. Clearly there is something I'm doing causing this. I just can't figure out what...
AFWall+, Adaway, CM13 superuser, Privacy Guard ??? Ugh.
You don't think it's from the cut down sim getting damaged?
Sent from my Nexus 6P using XDA-Developers mobile app
frigidazzi said:
You don't think it's from the cut down sim getting damaged?
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Sorry I did not update this sooner.
No, that is not that issue. I did end up determining that the problem is AFWall. There is, apparently, some changes in marshmellow that the developer, ukanth, needs to update AFWall to work with it more appropriately. So I've disabled AFWall for the time being.
I'm not programmer/developer, so it just seems to me to be related to this: https://github.com/ukanth/afwall/issues/520
ukanth notes in that thread this will be fixed in the next update.
I was able to get 100+mbs on LTE in a few different places, so definitely not that SIM.
Sent from my Nexus 6P using XDA-Developers mobile app
stewa2jm said:
Sorry I did not update this sooner.
No, that is not that issue. I did end up determining that the problem is AFWall. There is, apparently, some changes in marshmellow that the developer, ukanth, needs to update AFWall to work with it more appropriately. So I've disabled AFWall for the time being.
I'm not programmer/developer, so it just seems to me to be related to this: https://github.com/ukanth/afwall/issues/520
ukanth notes in that thread this will be fixed in the next update.
I was able to get 100+mbs on LTE in a few different places, so definitely not that SIM.
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
You can try the 2.50 radio as well. I was getting similar issues with the latest radio on a variety of roms until I downgraded to that radio. Now I don't have any service issues at all.
messiahfreedom said:
You can try the 2.50 radio as well. I was getting similar issues with the latest radio on a variety of roms until I downgraded to that radio. Now I don't have any service issues at all.
Click to expand...
Click to collapse
Thanks for the suggestion. If AFWall isn't updated soon I'll try it out. I've noticed quite a large increase in data usage already this month without AFWall.
Sent from my Nexus 6P using XDA-Developers mobile app
stewa2jm said:
I did end up determining that the problem is AFWall.
Click to expand...
Click to collapse
You're a saviour man. Was plagued by the data connection issue since yesterday and happened to stumble upon this thread. Disabled AFWall+ and the data started working properly. Thanks a lot for the help man. :good::highfive:
inimaitimepass said:
You're a saviour man. Was plagued by the data connection issue since yesterday and happened to stumble upon this thread. Disabled AFWall+ and the data started working properly. Thanks a lot for the help man. :good::highfive:
Click to expand...
Click to collapse
I had to abandon afwall some time ago due to all of this. Now I'm running CopperheadOS, which is not rooted, so cannot use it anyway. Android 7.* has some decent settings to control permissions by app anyway, so afwall doesn't add enough for me to worry about it anymore.
Sent from my Nexus 6P using Tapatalk
Hello guys, I'm on Sprint and did everything possible nothing works any ideas. Thanks
UPDATE:i just found out that my phone only does that while connected to clearwire towers, on Sprint towers everything works fine, i called Sprint and no luck trying to convince then is the tower, they say is the phone i have to replace it. I added some screenshots any ideas sprint or the phone. Thanks
Update 2. I'm connected to the tower but I don't have upload service, i have added more screenshots.
More details would help others help you out. What issues are you having, etc?
Just a vague one liner is not enough.
Sorry some of my apps don't work on mobile data but on wifi work fine, some websites too like sprint.com, I tried resetting network, factory resetting, no luck the apps think Im not connected to a Network,thanks
I think I'm experiencing the same issues as you are. When you try to load a site like Amazon.com or Slickdeals.net, Chrome just hangs. I've factory reset my phone, tried different browsers, and tethered my connection to another phone and the issue persists in every single case. The only way I seem to be able to get around this is by changing the "Preferred network type" to EvDO or by using a different cell tower.
EDIT: Also, using Safe Mode doesn't resolve this issue.
MkVsTheWorld said:
I think I'm experiencing the same issues as you are. When you try to load a site like Amazon.com or Slickdeals.net, Chrome just hangs. I've factory reset my phone, tried different browsers, and tethered my connection to another phone and the issue persists in every single case. The only way I seem to be able to get around this is by changing the "Preferred network type" to EvDO or by using a different cell tower.
EDIT: Also, using Safe Mode doesn't resolve this issue.
Click to expand...
Click to collapse
I found out it doesn't work well with clear wire towers you have download but no upload, you can download signalcheck app to see where you are connected, sprint towers are fine.
I have tried calling,chatting, even tech store,so far they have no record of the problem
I'm having the EXACT same issues on Sprint. I've tried every suggested change that I could find, but nothing has resolved the problem. Also, went into a Sprint store this week, but reception was impeccable at the store, which made it impossible to replicate.
Any idea if it's a hardware or software problem? I'm unsure if I should keep the phone or not (14 days is up next Saturday). If it is software-related, I'll hold onto the phone.
illfrozn said:
I'm having the EXACT same issues on Sprint. I've tried every suggested change that I could find, but nothing has resolved the problem. Also, went into a Sprint store this week, but reception was impeccable at the store, which made it impossible to replicate.
Any idea if it's a hardware or software problem? I'm unsure if I should keep the phone or not (14 days is up next Saturday). If it is software-related, I'll hold onto the phone.
Click to expand...
Click to collapse
Download signalcheck and that will tell the type of network you are connected, i found out is the clearwire towers that are having the issue we don't have upload, i talked to a sprint rep and he is looking into it and i emailed essential to find out if software/programming or hardware related
Im attaching a screenshot with a Sprint tower, upload speed are good.
We have to keep calling Sprint until they knowledge the problem because according to them everything is fine, no record of this issue
latoso said:
Im attaching a screenshot with a Sprint tower, upload speed are good.
We have to keep calling Sprint until they knowledge the problem because according to them everything is fine, no record of this issue
Click to expand...
Click to collapse
Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
MkVsTheWorld said:
Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
Click to expand...
Click to collapse
Thanks that works great.
Sent from my PH-1 using Tapatalk
I've been monitoring my tower connections and via My Sprint app reporting data issues regularly. I really hope the Essential and/or Sprint can get this resolved.
MkVsTheWorld said:
Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
Click to expand...
Click to collapse
Wow, this really works. All the sites and apps that wouldn't load properly worked without issue. Maybe just a software issue after all??
illfrozn said:
I've been monitoring my tower connections and via My Sprint app reporting data issues regularly. I really hope the Essential and/or Sprint can get this resolved.
Wow, this really works. All the sites and apps that wouldn't load properly worked without issue. Maybe just a software issue after all??
Click to expand...
Click to collapse
The Essential Phone is either sending data in a way that triggers Sprint throttling or is not routing data correctly.
I tested out a Verizon SIM card today and experienced no issue, which validates that there's not a hardware-level problem.
For this of us who have Sprint and may have this issue but don't know anything about vpn's, is there a cost and a tutorial on how to use one?
Sent from my PH-1 using Tapatalk
iruntrains said:
For this of us who have Sprint and may have this issue but don't know anything about vpn's, is there a cost and a tutorial on how to use one?
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Cost is pretty low for a VPN service. You download an app, subscribe to the service (if it's not free), and enable the VPN service. Usually, you set it and forget it. I personally chose a free VPN service because I'm cheap and don't mind being the product.
i've used a vpn ap, you install it, click a button, the vpn is activated.. then you use the net... then click the button again to turn it off when you want...
so i guess i'm going to d/l a vpn ap again to have it on standby in case it's needed. any recommendations anyone?
sprint aught to be paying you guys for finding and diagnosing their problem. call corporate and complain
edit: i think it was turbo vpn ap i used in the past, going to install it again
If anyone wants to get Sprint's attention, then I'd recommend contributing to a Sprint Community posting I made here:
https://community.sprint.com/t5/Ess...loading-on-LTE-data-connection/m-p/984821#M55
The more people that chime in on that thread, the more Sprint will notice and hopefully fix it or help Essential fix it.
MkVsTheWorld said:
If anyone wants to get Sprint's attention, then I'd recommend contributing to a Sprint Community posting I made here:
https://community.sprint.com/t5/Ess...loading-on-LTE-data-connection/m-p/984821#M55
The more people that chime in on that thread, the more Sprint will notice and hopefully fix it or help Essential fix it.
Click to expand...
Click to collapse
I have tried that the specialist rep only sent me a private message and no updates, now he doesn't even answers his messages
Sent from my PH-1 using Tapatalk
latoso said:
I have tried that the specialist rep only sent me a private message and no updates, now he doesn't even answers his messages
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Looks like we're getting a fix on 2/5/18, according to the Sprint employee that's been responding.
Turn off band 41
What I did was got into *#*#DATA#*#* --> EDIT--> MSL:000000 --> LTE --> Band 41 OFF --> Reboot. This solved all the problems with data like going to amazon.com, etc. Download speeds are still great, no issues with streaming movies. Don't have to use a vpm anymore. Still waiting for Sprint/Essential to offer a fix, but till then with 41 off I have no connectivity issues. Hope this helps.
intermilo said:
What I did was got into *#*#DATA#*#* --> EDIT--> MSL:000000 --> LTE --> Band 41 OFF --> Reboot. This solved all the problems with data like going to amazon.com, etc. Download speeds are still great, no issues with streaming movies. Don't have to use a vpm anymore. Still waiting for Sprint/Essential to offer a fix, but till then with 41 off I have no connectivity issues. Hope this helps.
Click to expand...
Click to collapse
How did you figure that out?
Sent from my PH-1 using XDA Labs
On Oreo beta2 I can no longer connect to the SIP server when the phone is on any WiFi connection. App works fine on mobile data but not on WiFi, no matter where the WiFi originates. This happens on Zoiper, CSipSimple or any Voip App. Was working on 7.1. Seems there is something blocking the connection to the server. Any thoughts?
ddish said:
On Oreo beta2 I can no longer connect to the SIP server when the phone is on any WiFi connection. App works fine on mobile data but not on WiFi, no matter where the WiFi originates. This happens on Zoiper, CSipSimple or any Voip App. Was working on 7.1. Seems there is something blocking the connection to the server. Any thoughts?
Click to expand...
Click to collapse
Ditch the apps. SIP functionality is built into the standard phone app. I am using it with VoIP.ms.
Sent from my PH-1 using Tapatalk
eKeith said:
Ditch the apps. SIP functionality is built into the standard phone app. I am using it with VoIP.ms.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.
ddish said:
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.
Click to expand...
Click to collapse
Just tested this myself with Oreo beta 2 using the internal dialer and it worked fine.
ddish said:
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.
Click to expand...
Click to collapse
Perhaps your router (or service provider) is blocking a necessary port. I would start with researching which ports need to be open for SIP/ your VoIP service functionality. Then checking your network and router, with some app or other, if it is open or closed. Then creating a port forwarding rule to your device if necessary. Note this advice is just theoretical as I have not had to do this. Perhaps someone with some similar experience could further advise...
eKeith said:
Perhaps your router (or service provider) is blocking a necessary port. I would start with researching which ports need to be open for SIP/ your VoIP service functionality. Then checking your network and router, with some app or other, if it is open or closed. Then creating a port forwarding rule to your device if necessary. Note this advice is just theoretical as I have not had to do this. Perhaps someone with some similar experience could further advise...
Click to expand...
Click to collapse
I have thought about this as well but that would not explain as why it happens on my home wifi, my work wifi, my friends wifi... All with different routers and service providers. It must be the phone or rom issue or possibly some app doing this. Googling this brings me to others mainly with a Pixel phone with the same problem.
Sent from my PH-1 using Tapatalk
Sprint OMA-DM cause?
OK so i was digging into the phone to try to solve this problem and found something interesting. There was a n APP called "Spring OMA-DM" that i found was using data on my phone. I use T-Mobile so i didn't think i needed anything Sprint on my phone. Since i am rooted i decided to remove any APP on the device that had a Sprint name. There were three i removed. Once i deleted these APPs my WiFi connection for my SIP starting working. I wonder what Sprint is trying to do. I bought this phone on Amazon but it was from a private seller and he obviously got it from Sprint but it was unlocked and i never had any problems. I think everyone might want to beware of this.
ddish said:
OK so i was digging into the phone to try to solve this problem and found something interesting. There was a n APP called "Spring OMA-DM" that i found was using data on my phone. I use T-Mobile so i didn't think i needed anything Sprint on my phone. Since i am rooted i decided to remove any APP on the device that had a Sprint name. There were three i removed. Once i deleted these APPs my WiFi connection for my SIP starting working. I wonder what Sprint is trying to do. I bought this phone on Amazon but it was from a private seller and he obviously got it from Sprint but it was unlocked and i never had any problems. I think everyone might want to beware of this.
Click to expand...
Click to collapse
Interesting. Glad you got it sorted.
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