Database Users

Has anyone ever lost data connectivity after receiving a phone call?

I've had this issue occur several times. It's not 100% repeatable, but occasionally I lose 3G, 1X and all data connectivity after receiving a phone call.
I do NOT have WIFI enabled when this happens. I've seen posts referring that issue.
When this happens the only cure is a full power down reboot. Toggling Airplane mode doesn't work, infact it just hangs trying to toggle the mode. Toggling Mobile Network in settings doesn't work either.
I've seen this problem since the very first 2.2 leak on 7/27. I've also seen this running Virtuous 2.0 rom. I don't think this is ROM related, rather a generic 2.2 or radio issue (I've seen this happen on the 2.05 and 2.15 radio)
This problem seems to happen in low signal conditions.
Any ideas?

That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.

marcmarshall said:
That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.
Click to expand...
Click to collapse
I didn't mean to imply that they work at the same time. I meant no data connectivity after I hang up.
Sent from my ADR6300 using XDA App

Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.

marcmarshall said:
Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.
Click to expand...
Click to collapse
I wonder what that has to do with it. I thought that had to do with roaming which I wasn't.
Sent from my ADR6300 using XDA App

I think that's mostly what they say first for any network problem.

It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.

DesertWildman said:
It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.
Click to expand...
Click to collapse
No third party apps like that. I have tried option 1 and 2 but I didn't know about option 3. I'll give that a try. Thanks.
Sent from my ADR6300 using XDA App

Atrix Loses Internet Connection With AT&T

I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!

I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.

clubtech said:
I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.
Click to expand...
Click to collapse
This is bad, what other issues are you having?

James62370 said:
This is bad, what other issues are you having?
Click to expand...
Click to collapse
Mu phone is randomly rebooting on me even straight after a factory reset. It is going to get exchanged tomorrow.
Sent from my MB860 using XDA App

My phone just lost its connection and had to reboot. This happened after I disconnected from my vpn. Have to try to replicate the issue. Will keep you posted.

James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!
Click to expand...
Click to collapse
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.

hotleadsingerguy said:
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.
Click to expand...
Click to collapse
Because AT&T is the APN providing internet access to our phones. Motorola has the FM hardware built in, AT&T is not making use of the FM Radio hardware which is already provided by Motorola.
If I was the only one with this problem, then others would not have stated they have the same issue.
So I blame AT&T when there is no connectivity on my phone because I'm paying them to be my service provider. AT&T also has restricted many features on phones which have applicable hardware.
Besides, you are not the authority as to who I wish to blame. If you don't have anything useful to post, then I suggest you just stay quiet since your reply is just wasting our time.

James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Click to expand...
Click to collapse
This happend to my GF's Atrix last night on her way home from work. Said she rebooted it, and it still wouldn't connect. I rebooted it when she got home and it started working again.

I lost internet with mine last night. Had to reboot.
Sent from my MB860 using XDA App

Any chance this is related to not switching to the 4G data plans? Or has everyone done that?

AmesCell said:
Any chance this is related to not switching to the 4G data plans? Or has everyone done that?
Click to expand...
Click to collapse
We switched the plan when we ordered the phone online.
Sent from my SAMSUNG-SGH-I897 using XDA App

Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.

Same here, several times... id expect a patch coming shortly to remedy some of this BS.

i think all of these network issues all arond may be due to a deadline att has not met and is severely late on its 4g. Its prob updating its system. Just speculation.

kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I think you have this spot on
Sent from my MB860 using XDA App

I'm new to AT&T with this phone... hopefully they put me on the right plan.
this happened to me about 2 hours after I got the phone, once yesterday and once already this morning.
only a reboot fixes it. very annoying.
Is there anything I can post up to help devs figure this one out?

kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I didn't check my phone status, next time it happens I'll try to make/receive a call to confirm.

I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.

mgymnop said:
I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.
Click to expand...
Click to collapse
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.

Techcruncher said:
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.
Click to expand...
Click to collapse
I am new to AT&T and I guess I got a new 4G sim card. At least I had not an old one from another phone. Is there a possibility to distinguish them for me?

HTC1 and Media Link - Tethering Required!

I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?

BillTheCat said:
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
Click to expand...
Click to collapse
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first

slackercow said:
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
Click to expand...
Click to collapse
Like? Not even sure where to begin. The phone connects to my router just fine, so that's not it. This is a real head-scratcher.

Have you tried changing out of game mode? If its not that they are forcing you to use hotspot to spend more on monthly charges ergo why it was free. Or one more possibility its just a mistake in the software and they will fix it in a future update. I'm glad I don't have att. I hope for the best you don't have to use your own data, just to use the media link
Sent from my SGH-T769 using xda app-developers app

5odead said:
Have you tried changing out of game mode?
Click to expand...
Click to collapse
Whoa. Game mode? What's that?
Sent from my HTC One using Tapatalk 2

Not sure I don't have the phone yet. But that's what some other guy said he did to be able to see something on a TV. He did use a mhl cable though. So I don't know for sure if that will apply to you.
Sent from my SGH-T769 using xda app-developers app

No, you definitely do not need tethering / hotspot on your account. I use the Media Link HD with my One (AT&T version) without any issues and I don't have tethering on my account.
Make sure the firmware on your MediaLink is up to date and both it and your One are correctly connected to your WiFi hotspot. Also, be aware that any complex security settings on your hotspot could give you trouble.
Sent from my HTC One using xda app-developers app

The firmware version of my adapter is 5.19.103.1 with no unusual settings on my router, which is an older Liksys - the blue one with the dual antennas.
The dongle recognizes my network name and my One connects for a second until a dialog on the phone reports that hotspot is required and to go to the AT&T website or call 611.
I have never applied "unusual" settings in the router other than naming the network, broadcasting SSID and applying WEP.
Any help is appreciated.
Sent from my HTC One using Tapatalk 2

I have tethering on my plan but I did notice that the flash wouldn't work while it was connected to my MediaLink. It gave an error message saying that flash isn't supported while hotspot is enabled.

would also like to know how to get around this hotspot error.. I've tried different security settings on my wireless router; what I haven't tried is using NO security to see if that helps. will try this now and update post!
edit: even no security on my wireless router doesn't change anything.. hrmm

born_fisherman said:
edit: even no security on my wireless router doesn't change anything.. hrmm
Click to expand...
Click to collapse
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2

BillTheCat said:
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.

born_fisherman said:
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
Click to expand...
Click to collapse
Have the same issue, and putting the phone in airplane enables me to connect it with my tv but only for about 20 seconds. After that, the phone will
tell me that there's something wrong with usb tethering setup thus kills the connection. So technically, connecting the media link with the phone
triggers tethering on the phone, either usb or mobile data which are somehow blocked by atnt.

With regards to gaming mode, it's a mode on my tv that draws in extra frames to smooth things out, only it had a hard time working mostly lag.
As for the media link I doubt I'll need one, as my tv is a D8000 so runs wireless anyway.
Sent from my cm_tenderloin using Tapatalk HD

Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...

treyqutie said:
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
Click to expand...
Click to collapse
AT&T shot themselves in the foot ( and screwed the rest of us) by trying so desperately to charge us for tethering.

Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium

born_fisherman said:
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pretty much for the moment. I tried flashing M7's ROM and it worked fine. Seems AT&T has blocked the WAP/Tethering function in either the kernel, radio, or the ROM. So, the solution would seem to be:
1) Find a ROM you can live with and flash it.
2) Find a Kernel (or radio, if that's what it is) that works with the stock AT&T ROM and flash it.
3) Wait for AT&T to get their heads out of their asses to realize that they're screwing their customers who have peripherals like the Media Link which connect via WAP and fix it in an OTA update.
Rumor has it that there's a 1.29 update out there somewhere. Let's see what happens. In the meantime, those of us who are in this boat should call AT&T's technical support and give them an earful for pushing disfunctional equipment on us. There's plenty of advertising hype from both AT&T and HTC about how cool the phone is, but nothing in the advertising literature that says how they crippled the phone.

I'm in the same boat here. There is another thread about this:
http://forum.xda-developers.com/showthread.php?t=2242737
If I can't figure out a router configuration that fixes it, I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!

miked4 said:
I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
Click to expand...
Click to collapse
I am rooted, froze that app (along with all the other AT&T bloatware) with Titanium and it still doesn't work - no link action, no tethering, either.
Frankly, I'm pissed. I understand why they inhibit tethering, especially for those of us who are on unlimited data plans. There are always guys that will abuse it. But this phone came that way from the factory, which means that even those who are on 2G plans are screwed. In either case, if I'm paying for data, it's up to me to decide how fast I want to use it, the same way as if I were to pay for a tank of gas in my car, it's not up to Exxon to tell me I can't drive on the highway.
I was supposed to have received a call back today from the AT&T supervisor to discuss options, but (surprise!) no call. Looks like I'll be having a word or two with them tomorrow - and I have half a mind to demand a full credit on the purchase price of the phone for the amount of time I've spent jerking around with them about this.

VoIP over mobile network problem

The details:
So I recently acquired my Nexus 4 on the T-Mobile $30 plan, coming from it's brother the Optimus G on Sprint.
It is rooted and running CM11 and I have been using Spare Phone and GrooveIP for VoIP calls with no problems whatsoever. I finally decided to pull the trigger and use the Play Store app to add LTE support since my area supports it. Got that working too so I'm feeling good, but I realized shortly after that I cannot make a VoIP call over data now. WiFi still works perfectly, but on data it will ring and connect but there is no audio sent or received from either party.
I reverted back to my working backup with no luck so I did the adb/fastboot method of returning the phone to the stock image and then rerooting, reinstalling the rom and then testing VoIP over data and still no luck. I then proceeded to reinable LTE and it works again.
So in short, I tried to revert to stock modem and APN settings with no luck, but I am currently on the .98/.33 hybrid modem with the fast.t-mobile apn settings again. Also not sure if something in the *#*#INFO#*#* menu could have messed it up, but that's why I reverted to stock...
The question:
Is there any other reason all of my VoIP apps would stop working over mobile data, but still work on WiFi?

highnoteuser said:
The details:
So I recently acquired my Nexus 4 on the T-Mobile $30 plan, coming from it's brother the Optimus G on Sprint.
It is rooted and running CM11 and I have been using Spare Phone and GrooveIP for VoIP calls with no problems whatsoever. I finally decided to pull the trigger and use the Play Store app to add LTE support since my area supports it. Got that working too so I'm feeling good, but I realized shortly after that I cannot make a VoIP call over data now. WiFi still works perfectly, but on data it will ring and connect but there is no audio sent or received from either party.
I reverted back to my working backup with no luck so I did the adb/fastboot method of returning the phone to the stock image and then rerooting, reinstalling the rom and then testing VoIP over data and still no luck. I then proceeded to reinable LTE and it works again.
So in short, I tried to revert to stock modem and APN settings with no luck, but I am currently on the .98/.33 hybrid modem with the fast.t-mobile apn settings again. Also not sure if something in the *#*#INFO#*#* menu could have messed it up, but that's why I reverted to stock...
The question:
Is there any other reason all of my VoIP apps would stop working over mobile data, but still work on WiFi?
Click to expand...
Click to collapse
A few people including myself have been discussing this issue in the thread I linked below. We haven't really found much out, though it seems that it is T-Mobile at fault when you consider all of the variables. Here is an argument by user Ztone:
"What helped me was arguing that I know five other users who's issue started happening exactly at the same time and only on T Mobile's network. There are only 4 components to this: the phone, groove IP, Google and T Mobile. It cannot be the phone or groove IP if many others are experiencing the same thing at the same time (not to mention the fact that I had wipe the phone and reinstalled everything clean). It can't be Google because then it wouldn't work on wifi. This leaves T Mobile. My Tech troubleshooter from t-mobile had me delete the data from Google IP and restart the phone. While I had the phone off she did something on her end to refresh something on T Mobile's network regarding data coming to my phone, then after I restarted the phone. It still didn't work, then she asked me to try on wifi and then it worked perfectly. That seemed to be the tipping point, when she escalated it to engineering. Whatever that means. But I was told to give it 72 hours. Yeah, I think we need to make some noise to T Mobile."
http://forum.xda-developers.com/nex...30-prepaid-plan-users-thread-t2001290/page322
So did you say when you re-enabled LTE the calls worked again? If so that would be a good temporary fix.

jjflemin said:
A few people including myself have been discussing this issue in the thread I linked below. We haven't really found much out, though it seems that it is T-Mobile at fault when you consider all of the variables. Here is an argument by user Ztone:
"What helped me was arguing that I know five other users who's issue started happening exactly at the same time and only on T Mobile's network. There are only 4 components to this: the phone, groove IP, Google and T Mobile. It cannot be the phone or groove IP if many others are experiencing the same thing at the same time (not to mention the fact that I had wipe the phone and reinstalled everything clean). It can't be Google because then it wouldn't work on wifi. This leaves T Mobile. My Tech troubleshooter from t-mobile had me delete the data from Google IP and restart the phone. While I had the phone off she did something on her end to refresh something on T Mobile's network regarding data coming to my phone, then after I restarted the phone. It still didn't work, then she asked me to try on wifi and then it worked perfectly. That seemed to be the tipping point, when she escalated it to engineering. Whatever that means. But I was told to give it 72 hours. Yeah, I think we need to make some noise to T Mobile."
http://forum.xda-developers.com/nex...30-prepaid-plan-users-thread-t2001290/page322
So did you say when you re-enabled LTE the calls worked again? If so that would be a good temporary fix.
Click to expand...
Click to collapse
Thanks for pointing me to that thread, I'll read up shortly. This all started for me between Saturday night and Sunday morning.
Re-enabling LTE does not fix it. I actually thought that broke it at first, but since reverting to factory settings didn't fix it I figured I might as well continue to enjoy LTE even if VoIP is broken.

highnoteuser said:
Thanks for pointing me to that thread, I'll read up shortly. This all started for me between Saturday night and Sunday morning.
Re-enabling LTE does not fix it. I actually thought that broke it at first, but since reverting to factory settings didn't fix it I figured I might as well continue to enjoy LTE even if VoIP is broken.
Click to expand...
Click to collapse
Yeah, unfortunately we have no solution yet. I'm in the same boat as you. I'm just glad it works over WiFi.

jjflemin said:
Yeah, unfortunately we have no solution yet. I'm in the same boat as you. I'm just glad it works over WiFi.
Click to expand...
Click to collapse
Tonight I'll test Spare Phone on my wife's (my old) Optimus on Sprint. I expect it will work normally and will report back to rule out the app itself since I will be using my same Google account.

highnoteuser said:
Tonight I'll test Spare Phone on my wife's (my old) Optimus on Sprint. I expect it will work normally and will report back to rule out the app itself since I will be using my same Google account.
Click to expand...
Click to collapse
Confirmed that VoIP on data works with Spare Phone and GrooveIP on other networks.

It appears that I am back in business with no change on my part...

Anyone use Zoiper or other SIP app for VOIP on Oreo beta 2? Will not connect on WiFi

On Oreo beta2 I can no longer connect to the SIP server when the phone is on any WiFi connection. App works fine on mobile data but not on WiFi, no matter where the WiFi originates. This happens on Zoiper, CSipSimple or any Voip App. Was working on 7.1. Seems there is something blocking the connection to the server. Any thoughts?

ddish said:
On Oreo beta2 I can no longer connect to the SIP server when the phone is on any WiFi connection. App works fine on mobile data but not on WiFi, no matter where the WiFi originates. This happens on Zoiper, CSipSimple or any Voip App. Was working on 7.1. Seems there is something blocking the connection to the server. Any thoughts?
Click to expand...
Click to collapse
Ditch the apps. SIP functionality is built into the standard phone app. I am using it with VoIP.ms.
Sent from my PH-1 using Tapatalk

eKeith said:
Ditch the apps. SIP functionality is built into the standard phone app. I am using it with VoIP.ms.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.

ddish said:
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.
Click to expand...
Click to collapse
Just tested this myself with Oreo beta 2 using the internal dialer and it worked fine.

ddish said:
Thanks for the tip. I didn't know that was available but the same problems exists with the native dialer. Account will register on mobile data but not WiFi. Something is blocking it. Very frustrating and i don't know what else to do to troubleshoot this.
Click to expand...
Click to collapse
Perhaps your router (or service provider) is blocking a necessary port. I would start with researching which ports need to be open for SIP/ your VoIP service functionality. Then checking your network and router, with some app or other, if it is open or closed. Then creating a port forwarding rule to your device if necessary. Note this advice is just theoretical as I have not had to do this. Perhaps someone with some similar experience could further advise...

eKeith said:
Perhaps your router (or service provider) is blocking a necessary port. I would start with researching which ports need to be open for SIP/ your VoIP service functionality. Then checking your network and router, with some app or other, if it is open or closed. Then creating a port forwarding rule to your device if necessary. Note this advice is just theoretical as I have not had to do this. Perhaps someone with some similar experience could further advise...
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I have thought about this as well but that would not explain as why it happens on my home wifi, my work wifi, my friends wifi... All with different routers and service providers. It must be the phone or rom issue or possibly some app doing this. Googling this brings me to others mainly with a Pixel phone with the same problem.
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Sprint OMA-DM cause?
OK so i was digging into the phone to try to solve this problem and found something interesting. There was a n APP called "Spring OMA-DM" that i found was using data on my phone. I use T-Mobile so i didn't think i needed anything Sprint on my phone. Since i am rooted i decided to remove any APP on the device that had a Sprint name. There were three i removed. Once i deleted these APPs my WiFi connection for my SIP starting working. I wonder what Sprint is trying to do. I bought this phone on Amazon but it was from a private seller and he obviously got it from Sprint but it was unlocked and i never had any problems. I think everyone might want to beware of this.

ddish said:
OK so i was digging into the phone to try to solve this problem and found something interesting. There was a n APP called "Spring OMA-DM" that i found was using data on my phone. I use T-Mobile so i didn't think i needed anything Sprint on my phone. Since i am rooted i decided to remove any APP on the device that had a Sprint name. There were three i removed. Once i deleted these APPs my WiFi connection for my SIP starting working. I wonder what Sprint is trying to do. I bought this phone on Amazon but it was from a private seller and he obviously got it from Sprint but it was unlocked and i never had any problems. I think everyone might want to beware of this.
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Interesting. Glad you got it sorted.
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