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N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!

Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.

Make sure for windows media player to be updated to the latest, for the windows mtp driver.

duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4

Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.

Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.

I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.

I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.

YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.

yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.

If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium

if the phone is locked with a pin/password/pattern unlock it.

I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD

my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?

K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.

yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)

I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks

Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord

b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.

When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3

mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?

Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.

Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app

pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?

Thank you! Worked perfectly!

I have the same problem, do you have any solutions ? Thanks.

I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!

please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...

I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

[Q] HELP with recovery, no usb access to nexus 7, not detecting with official cable.

Ok so long story short, i have a nexus 7 2012 which a rooted and installed cyanogen mod.
I was using it as a car install and works perfect, i'm using an otg cable to mount usb sticks, triggering soft shutdown and powering the nexus etc. So usb seems to be working fine.
Basically i removed the tablet it to modify the bootloader to turn on automatically with ac power applied, if the battery runs out i have to manually power on with button, but now i'm running into a problem.
Ever since taking the tablet out and trying to connect over usb, none of my computers detect the tablet.
I've tried different operating systems, drivers, cables etc etc.
Also changed from mtp to ptp in storage and also turned on usb debugging mode. If i connect an otg cable the nexus see's the otg and i can mount usb's etc.
So i thought i might try recover the nexus back to factory, maybe there was an issue with the rom corrupted etc, I've downloaded the original 4.2.2 firmware which is currently installed.
Booted into recovery and tried re-installing the 4.2.2 zip, it keeps aborting. A guy in work tried to use sideloader and connect via adb. no luck.
I'm not very familiar with the android platform so i've no other ideas what to do and other idea's how to recover now.
The guy i work with mentioned using a usb jig, would that be the way to go or can anyone else suggest some else that might help.
Thanks

Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.

Does adb see the device

jadesse said:
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Click to expand...
Click to collapse
I last connected the nexus to the laptop a few monts back to load some music onto it, didn't have a problem. It's only been connected to a computer maybe 3 times. once to root/rom it then another few times to load music etc.
I can't see why the usb board maybe faulty as i can read data from a usb key when the otg cable is connected.
It's a strange one. You could be right, i might try pick up a broken nexus and swap some parts. Usb board etc.

crusrod said:
Does adb see the device
Click to expand...
Click to collapse
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc

foster182 said:
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
Click to expand...
Click to collapse
I am having this same problem on my (unrooted) HTC One after attempting to "convert" it from an AT&T to a Google Play Edition device with the procedure described here.
As part of the procedure, I attempted to flash the stock Google Play Edition ROM using fastboot commands, but I got an error message. The instructions say to just try the flash again, but the phone no longer connects properly via USB (error 10) while in bootloader mode. While in bootloader mode, the phone indicates there is some sort of problem (a line showing the OS version is highlighted in red), and attempting to enter recovery mode does nothing but display a phone with a big red X in it. The phone seems to operate fine and responds to ADB commands when the phone is fully booted, albeit with the old OS (not Google Play Edition) still in place.
Any Android device could theoretically get in this state. We're sort of "paralyzed", because everything we want to do to regain control of the bootloader and fix the situation seems to require issuing fastboot commands from a computer connected to the phone while it's in bootloader mode. Yet entering recovery mode or getting a computer to connect to it via USB no longer seems possible.
I wonder if there's another way to issue fastboot commands without relying on the USB connection to a computer?

USB doesn't work after OTA

Hey all,
I have tried to google and figure this out but my phone doesn't show up in device manager in windows or in android file transfer on mac EXCEPT when in download mode or when the phone is off/charging via my computers USB port.
So when in download mode, the phone shows up in device manager....
When my device is off and charging via USB port, it shows up in device manager...
I have tried USB debugging mode no change...
Charges just fine. No usb port issues because it connects during download mode etc...
During these times, i obviously can't access the SDcard.... but as soon as the device boots, it disconnects and disappears from device manager even though its still charging etc...
This only happened after the last OTA update.
I assume i will have to restore to defaults as its probably an issue with the kernel and usb protocol but I dont have the phone rooted and i don't want to root it at this time... I am hoping there might be a quick fix and/or setting i am missing.
Thanks!

tronicsmasta said:
Hey all,
I have tried to google and figure this out but my phone doesn't show up in device manager in windows or in android file transfer on mac EXCEPT when in download mode or when the phone is off/charging via my computers USB port.
So when in download mode, the phone shows up in device manager....
When my device is off and charging via USB port, it shows up in device manager...
I have tried USB debugging mode no change...
Charges just fine. No usb port issues because it connects during download mode etc...
During these times, i obviously can't access the SDcard.... but as soon as the device boots, it disconnects and disappears from device manager even though its still charging etc...
This only happened after the last OTA update.
I assume i will have to restore to defaults as its probably an issue with the kernel and usb protocol but I dont have the phone rooted and i don't want to root it at this time... I am hoping there might be a quick fix and/or setting i am missing.
Thanks!
Click to expand...
Click to collapse
You do have to have USB debugging mode checked. If you don't have the developer option enabled in settings, go to about phone, find your build number and tap on it rapidly until it says your developer option is enabled. Back out and you should see a developer tab. Click it and make sure USB debugging is checked. If that doesn't work you might reinstall the latest USB drivers.

i did both of those. the odd part is when in download mode windows chimes that my device it attached.. no problems right? but anytime the android OS is running no chimes at all no recognition at all on any computer... its almost like back in my linux days when the kernal had a usb module failed to load... i swear its as if the kernal turned off usb data communication... power is fine... just wont communicate unless in download mode or in a power off state.... totally weird...

When you plug it into the computer, pull down your notification drawer, make sure USB setting is set to MTP. It usually is set to installer, or charge only by default.
Also I'd say completely wipe out your phone drivers on the computer, and reinstall all new ones.
Possibly reinstall ADB as well.
Sent from my SM-G900V using XDA Free mobile app

PC won't detect S7, all conventional fixes exhausted!!

I've got 5 S7s on my desk, all Canadian variant, all from the same manufacturer all the same model. - SM-G930W8
All are recognised by my PC but one and I can't work out why not!
Plugging the phone into the PC makes no noise from the PC but the phone seems to detect a regular charger not a PC.
I have plugged it in using different cables including the one in its box and the ones used on other devices that were recognised and only this phone doesn't work with any of them.
I have plugged in, unplugged and rebooted many times.
I have set the USB configuration to MTP (Media Transfer Protocol)/Transferring files.
USB Debugging is ON and OEM unlocking is ON.
I have tried booting into stock recovery and wiping cache AND factory resetting.
When phone is turned on "adb devices" returns nothing.
I have installed Samsung Kies and Samsung Smart Switch to reinstall the drivers.
NOTHING IS WORKING!
All threads I find tell me to do the things I have listed above and have people saying these have worked but all of them I had already tried and double tried and nothing is working.
The cables are correct and working with other S7s of the same model.
All the correct drivers are installed and have been uninstalled and reinstalled.
All the correct setting are selected and OEM unlock and USB debugging enabled.
Phone was fresh out the box as were the other four and all cables.
Samsungs apps installed on PC to ensure best drivers installed.
Would really appreciate some guidance or consolation that its not something stupid I'm doing! I work with these phones everyday and this has never happened! Just banging my head against a brick wall trying to resolve it

maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.

yaro666 said:
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
Click to expand...
Click to collapse
Thanks but unfortunately Odin doesn't recognise in download mode.
Could it be a USB port problem if I used the same port for the other 4 devices and have no issue?
I'm considering sending the phone back to manufacturer to be honest I think it may just be a faulty device or something!

I bet its microusb port fault

Had a similar issue on Windows 10 , if that's what your running let the phone be connected, uninstall the driver from device manager, and then install driver select have disk and select the basic mtp , if this doesn't help connect to Microsoft support and they'll guide you through it , worked for me , my phone used to detect on other laptops but mine , also I could connect other phones on mine but not my phone, hope this helps

same issue here