Database Users

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!

Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.

Make sure for windows media player to be updated to the latest, for the windows mtp driver.

duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4

Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.

Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.

I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.

I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.

YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.

yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.

If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium

if the phone is locked with a pin/password/pattern unlock it.

I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD

my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?

K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.

yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)

I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] USB Debugging Not Working

I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?

urn357 said:
I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?
Click to expand...
Click to collapse
Did you install the drivers? Did you have the phone connected when you enabled it? If so disconnect and reconnect.

urn357 said:
I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?
Click to expand...
Click to collapse
I did the same thing and it worked for me tho..

Also, you may want to check your phone's screen after you connect it to the computer. I had to "accept" my computer's RSA key before adb could detect the device.

crawrj said:
Did you install the drivers? Did you have the phone connected when you enabled it? If so disconnect and reconnect.
Click to expand...
Click to collapse
I've done everything and tried everything I know to. I have restarted the computer, the phone, enabled and disabled usb debugging while it's connected to the pc and no conncected. I've installed the drivers PDAnet says to, but still my phone connects as if usb debugging is not on (says connected as media and pc doesn't recognize and install the adb driver). Is there anything I'm missing?
Dare{D}evil said:
I did the same thing and it worked for me tho..
Click to expand...
Click to collapse
Did you do anything different besides just turn on usb debugging?

urn357 said:
I've done everything and tried everything I know to. I have restarted the computer, the phone, enabled and disabled usb debugging while it's connected to the pc and no conncected. I've installed the drivers PDAnet says to, but still my phone connects as if usb debugging is not on (says connected as media and pc doesn't recognize and install the adb driver). Is there anything I'm missing?
Did you do anything different besides just turn on usb debugging?
Click to expand...
Click to collapse
All I did was install install the S4 drivers from Samsung. Enabled USB Debugging. Plugged it into the computer. Waited for the drivers to finish setting up. Disconnected and reconnected again just to make sure drivers were loaded. And launched ADB. Nothing else.
Edit: Oh almost forgot. I got a message on the phone saying something about a computer trying to connect do you allow it. I hit always allow or something. Sorry don't remember exactly was too long ago. That is probably it because if you weren't watching the screen you wouldn't see it.
Edit2: LOL just saw captawsm's post. Yes what he said.

captawsm said:
Also, you may want to check your phone's screen after you connect it to the computer. I had to "accept" my computer's RSA key before adb could detect the device.
Click to expand...
Click to collapse
crawrj said:
All I did was install install the S4 drivers from Samsung. Enabled USB Debugging. Plugged it into the computer. Waited for the drivers to finish setting up. Disconnected and reconnected again just to make sure drivers were loaded. And launched ADB. Nothing else.
Edit: Oh almost forgot. I got a message on the phone saying something about a computer trying to connect do you allow it. I hit always allow or something. Sorry don't remember exactly was too long ago. That is probably it because if you weren't watching the screen you wouldn't see it.
Edit2: LOL just saw captawsm's post. Yes what he said.
Click to expand...
Click to collapse
You guys on AT&T? I never got that message. I know nothing ever popped up like that. Did you get the actual driver from Samsung website for your phone? I just tried installed the one pdanet offered.

urn357 said:
You guys on AT&T? I never got that message. I know nothing ever popped up like that. Did you get the actual driver from Samsung website for your phone? I just tried installed the one pdanet offered.
Click to expand...
Click to collapse
I did not install any other drivers tho..it was all default but it did ask me to confirm the computer's RSA key

Hallelujah! I finally got it working! It must of been a driver install quirk on my pc. For anyone else with this prob who used a previous phone with pdanet on the same pc like I did ( I used a samsung infuse prior). I went and uninstalled the samsung drivers that were already on my pc and then went to the samsung site and installed the newest ones they had. Hooked the phone back up and after about 6 or 7 seconds (have no idea why it took so long) the drivers on the pc started installing again and cha ching usb debugging was working correctly. The RSA thing popped up after that.
Thanks guys for assuring me it was only my problem and not a mass-wide problem to make me troubleshoot further.

I've been having the same problem but can't seem to find the drivers on the Samsung website. Could you please post the link?

Drivers
http://www.sammobile.com/kies/
http://www.samsung.com/us/support/owners/product/SGH-I337ZKAATT

If your computer recognized (and installs drivers) when your S4 is connected via usb (not in developer mode) but does NOT recognize your S4 when connected with USB debugging this is what you might need to do. It took me 2.5 hours to find this.
Remember to have your phone set to MTP + ADB mode.
to do this:
in phone mode type *#0808#
Choose : AP on upper part and
for USB Setting, choose : MTP.
http://forums.androidcentral.com/samsung-galaxy-s4/282817-pc-cant-detect-galaxy-s4.html

[Q] Computer not recognizing phone when in USB Debugging Mode

I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3

have you tried a different usb cable?

jedinegotiator said:
I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3
Click to expand...
Click to collapse
Uninstall and then reinstall Kies and try again bro, that should work bro.

Try a different cable. Had an issue was GNex where it charged fine, connected to the computer okay, but couldn't get adb or use odin. Spent hours trying to figure it out, uninstslling, reinstalling, and rebooting everything under the sun. Then thought maybe, just maybe it might be the cable. Swapped it out, and it worked like a charm.
Sent from my SCH-I545 using Tapatalk 4

PC&Odin not able to detect phone via USB after flashing custom ROM: tried dif pc too

PC&Odin not able to detect phone via USB after flashing custom ROM: tried dif pc too
Hi all,
I've recently flashed this awesome ROM: [GearCM][i9500][4.4.4] Optimized CyanogenMod 11 for Samsung Galaxy S4 [20140912] in my device. ROM works great, very stable, fast performance, however since install, I am not able to detect my phone via USB. Not even ODIN sees the device connected.
Was doing my research before posting, so I will let you know what I've tried which was recommended in other posts and google:
1. Re-installed Samsung USB Drivers: No Go
2. Used different USB Cables (using stock one that came w/ phone right now): No Go
3. Tried different USB Ports: No Go
4. Tried a different PC: No Go
5. Yes, I am testing with my screen unlocked
Anything else I can try? Maybe a setting in my Phone?
Thanks!

Odin should always see your phone in download mode. No rom will change that.
If Odin doesn't detect your phone in download mode then it's either a:
- Driver problem
- Cable/port problem
- Faulty usb port

By the way, the device charges normally when connected to my computer USB.

Lennyz1988 said:
Odin should always see your phone in download mode. No rom will change that.
If Odin doesn't detect your phone in download mode then it's either a:
- Driver problem
- Cable/port problem
- Faulty usb port
Click to expand...
Click to collapse
Good call. Odin is not detecting the phone in download mode-- so I guess we can eliminate problem in the device configuration.
I'm going to try again in another PC and different cables. Maybe my Cable went bad, sucks because it's pretty new? Going to copy Odin to a pen drive so I can try in friends computer. On other PCs I only tried connecting in Windows-- no download mode & odin.

Ok, so I was able to get working back.
I enabled developer options by going in about and clicking the build 7 times. Proceeded to go to Debugging options and selected Android Debugging marked. Reinstalled Drivers again, then it showed PC connected as Media Device on notifications. I clicked there and changed to Camera PTP and then back to MTP.
Now I'm able to see the Device again!
No idea why I was not able to see it in Odin while on download mode, however, I can see it now even when not download mode.
Thread can be closed, thanks!

usb only charges, no data transfer

my nexus 6 will only charge no data transfer and pc wont recognize it. When i connect it to the pc it goes staright to charge mode and the usb trident symbol doesnt ever appear. In developer options usb configure is stuck in "charge mode" only. Ive tried different roms from pie to mm . i reinstalled bootloader and radio, tried twrp back ups and still the same. Had new charging port put in phone thinking that was the problem but didnt help. Ive searched google but couldnt find anything. Any Ideas, really appreciate it thx

When I installed stock rom which was android 7.1 it changed phone back to encrypted. Now i have to format internal drive in order to install a pie rom. Does anyone think that formatting internal drive might fix problem with not being able to do anything but charge phone from usb port, because if that doesnt fix it there would be no way for me to put any rom on my internal drive to install it.. Does anyone have any suggestions

kanpol said:
When I installed stock rom which was android 7.1 it changed phone back to encrypted. Now i have to format internal drive in order to install a pie rom. Does anyone think that formatting internal drive might fix problem with not being able to do anything but charge phone from usb port, because if that doesnt fix it there would be no way for me to put any rom on my internal drive to install it.. Does anyone have any suggestions
Click to expand...
Click to collapse
Just to double check that adb devices shows your serial #. If not, it may be a driver issue.

Computer doesn’t see it, when I enter adb devices it doesn’t show up. Nothing shows up in device manager either: Also when I enter fast boot on the phone “power lower volume button” it says “connect usb data cable” I’ve trued numerous cables that work fine on my other phone. So it’s not the cable. After I plug them into phone it still says connect usb data cable.

I also have a thumb drive with a micro usb connecter that used to work on the phone. Now the phone doesn’t see it when you plug it in to the phone. But it works on my other phone so it’s not the thumb drive

kanpol said:
I also have a thumb drive with a micro usb connecter that used to work on the phone. Now the phone doesn’t see it when you plug it in to the phone. But it works on my other phone so it’s not the thumb drive
Click to expand...
Click to collapse
It sounds like a driver problem. Is it a windows PC? Have you tried installing the Google USB driver? I've had similar issues, and reinstalling the driver(s) has worked for me.

It’s windows 10 and I reinstalled driver, other thing is in my car when I plug it in to the usb slot for android auto, it doesn’t show up in my car either and it used too.

It’s like the phone is stuck in charge only mode and I can’t get it out of that

kanpol said:
It’s like the phone is stuck in charge only mode and I can’t get it out of that
Click to expand...
Click to collapse
When you connect your other phone to your PC, does its serial # show up in adb devices? If so, I'm out of suggestions.
1 more thing.. Have you enabled USB debugging in Developer Options?

Other phones shows up and in devolpers options in “usb configuration” you can set it to mtp but when you hit enter it goes back to charge only. I was on” aiop 14.0 rom” when it happened but it was working fine on that rom , then one day android auto kept saying connect usb, so when I got home I tried to plug it into pc and nothing. So I replaced charging port thinking that was problem but it didn’t help. Flashed other roms and even went back to stock, reflashed bootloader nothing helped. I was hoping someone here had seen this before cause I googled it and nothing like this could I find

kanpol said:
Other phones shows up and in devolpers options in “usb configuration” you can set it to mtp but when you hit enter it goes back to charge only. I was on” aiop 14.0 rom” when it happened but it was working fine on that rom , then one day android auto kept saying connect usb, so when I got home I tried to plug it into pc and nothing. So I replaced charging port thinking that was problem but it didn’t help. Flashed other roms and even went back to stock, reflashed bootloader nothing helped. I was hoping someone here had seen this before cause I googled it and nothing like this could I find
Click to expand...
Click to collapse
Forget USB configuration for a minute. In developer options, under debugging, USB debugging needs to be enabled.

usb debugging is enable also. even tried turning it off and back on again, didnt help.
you know when you connect phone to pc and you normally see the usb trident symbol on your phone, well when i connect it to the pc i dont see that symbol it just goes straight to charging but even charging i should still see the usb symbol and i dont,