Database Users

Problem with phone signal

Hello!
I spent last week in France and I had a lot of problems with GSM signal. Phone sometimes can't connect to operater. When I looked in settings menu I saw only ''searching'' and nothing happend. Then I just click on ''Find network'' and after some second everything was OK.
For me is this a big problem because I must be reachable all the time.
What could be wrong and how could I solve the problem?
Bye,
Borut

I'm on radio 1.38.00.11, and I have the same problem too... sometimes it does not even get any signal after trying to "find network". When I disable the phone and enable it again (flight mode and back) it will get full signal, I'm at the same spot for the whole process so its not the reception of the location.
Any idea?

I sent also an E-mail to HTC support team and still waiting an answer.

I got this answer:
Good Afternoon,
?
Unfortunately this can happen sometimes when roaming, especially if the SIM from your network does not have the preferred roaming partners programmed into it.
?
What tends to happen is that as the phone is switched on in the new country, it will automatically search for all networks in range and then systematically attempt to register and connect with all of them one by one.? Sometimes, depending on the speed with which the networks respond to the handset's requests to register, this can take a few minutes, especially if there are many networks in range.? It can also happen as the signal from one network disappears and the phone must begin this process again.
?
One thing I would suggest would be to contact your Operator and ask them for the name of the preferred roaming partner of the country you are travelling to and upon arrival in the country, you can manually select the network to connect to.? this should then tell the phone to keep with that network until it loses signal, but it should automatically return when the signal is found again.
?
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
?
Best regards,
Pete Whiteley
HTC Europe

Omnia II-After Factory settings Reset-No Network-

I have done the RESET of Samsung Omnia II. After restarting it, i starting facing issue on NOT IDENTIFYING ANY NETWORK SIGNALS.
Process::
Using Settings > Memory Settings > ClearMemory and by typing 1234 password.
After restarting, I started facing the trouble on Network signals. Its not catching any network eventhough other phones showing 100% signal coverage.
In intial set up, it is showing Data connection > Airtel IND
But after starting, it is not showing any Signals or Network operator.
I tried setting manually in Settings > Network Options > manual. Here it is showing either LIMITED NETWORK, NO SIGNAL OR Network registry error.
I tried changing Various operator sim cards but still same problem.
Problem: Seems to some important firmware related to Network is missing after reset. Please share the same if any such available.
Note: this phone I bought in Singapore and using currently in India.
Please guide me what went wrong. How to get signals on my mobile.

same here
i have the same problem here ... i didn't flash anything ... i just did a regular hard reset ... it seems a world wide problems and since there is no international warrenty , samsung will charge me with over half the price of the device for repair ...
no samsung doesnt worth it and no .. don't even think of buying omnia 2

chaithu1983 said:
I have done the RESET of Samsung Omnia II. After restarting it, i starting facing issue on NOT IDENTIFYING ANY NETWORK SIGNALS.
Process::
Using Settings > Memory Settings > ClearMemory and by typing 1234 password.
After restarting, I started facing the trouble on Network signals. Its not catching any network eventhough other phones showing 100% signal coverage.
In intial set up, it is showing Data connection > Airtel IND
But after starting, it is not showing any Signals or Network operator.
I tried setting manually in Settings > Network Options > manual. Here it is showing either LIMITED NETWORK, NO SIGNAL OR Network registry error.
I tried changing Various operator sim cards but still same problem.
Problem: Seems to some important firmware related to Network is missing after reset. Please share the same if any such available.
Note: this phone I bought in Singapore and using currently in India.
Please guide me what went wrong. How to get signals on my mobile.
Click to expand...
Click to collapse
I have this problem too. Could you solve this problem until now???

Dunno if it will be of any help, but you can try this method for hard resetting properly (that built in hard reset function is not 100% a hard reset)
Dial this code:
*2767*3855#
The phone will freeze and reboot.
Once it reaches the "tap to calibrate screen" do not proceed and just leave the phone untouched: it will reboot once more.
After the second reboot, proceed as normal.
This should really hard reset the device.... hope it will help with your problem

serious issue on SGS-2 and 3g internet

i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help

What country are you in? What carrier are you on? What bands do they use?

location location location.
Where are you from?
And what frequency does operators in your region operate.

just curious, have you tried hard/factory reset?

i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD

crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?

I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears

omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.

i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.

omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...

I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.

Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.

i just hope it is a software bug not a hardware problem

Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.

Isn't this carrier related?

amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...

omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.

just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards

try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..

still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this

[Q] My device doesn't recognice all the mobile operators

Hello.
I have tested different roms, different Gen 2 versions (also gen1 and gen3 firmwares) and always I have the same problem: In the place where I live (Traslasierra, Córdoba, Argentina) I cannot connect to any mobile network operator except one: Movistar.
When I go to Settings > Wireless & networks > Mobile Networks > Network Operators > Search Networks, only detects one of the 3 available in this area (Movistar, Claro and Personal). And precisely the one with the weakest signal. I have tested 3 different cels to detect networks and all of them show me the 3 avaliable operators, but I cannot get the same result with this ZTE Blade.
When I travel to the closer city, it detects all the operators without a problem with a very high radio signal and all of them work flawlessly in 2G/3G and also access data over mobile network. But when I return home, 15 km away from the city, I have strong signal of all the operators with other cells but the Blade only detects the weakest operator.
I think is not a problem with the reception of the signal because when I am in the city all it works perfect. Maybe is a problem of the Operator's antennas, that they don't transmit any header or data and then the Blade doesn't recognize them.
Of course, the mobile is unlocked (free) and I have tested CM 7 (different builds), Elite roms and ZTE 2.3.5 Stock without success: always the same behavior.
I wonder if could be an issue with the radio, but this is updated in the last firmware, doesn't it? Now I am using gen2 v10 custom. Should I try another version? And what about the Baseband? Is the baseband the identifier of the radio version actually using? In About phone says it is P729BB01 with the CM 7 11152011 NIGHTLY Blade, Build GWK74 and Kernel 2.6.35.7-perf+.
Anybody can help me or give me any idea?
Thank you very much

Anybody knows if the radio version changes with every firmware version and if the bugfixes are listed in any place?
Nobody had a similar issue?
Thanks

Anybody knows if there is any new radio update since TPT Gen2 v10 that is the one I am using now?

Loss of signal, no WCDMA/LTE, only weak 2G GSM signal - what is wrong?

Hello,
I have a huge problem with my Galaxy S5 SM-G900F. I bought it abroad and when I used it for the first time in my country I saw, that there is a problem with 4G/WCDMA connection. When I put my sim card to the phone and set all the preferences in mobile connection menu to "Auto" there is no possibility to call or to recieve calls (even if i saw signal strength meter showing some marks). I can only recieve and making call when I set "only 2G" option and manually select my network. But signal is also very poor.
What I have checked yet:
1. Other sim also doesn't work good.
2. After *#06# i saw my IMEI and it is the same under the battery and on the box (doesn't start from "00") so i think that it is not missed (efs folder).
3. Change firmware with KIES and ODIN for the other version - no changes. Also flash some other "modem" files with Odin with no success in better signal.
4. When im on the free air the signal strength is even at maximum level, but immidiately after going to my house - there is no signal. I saw also, that when im in the city i can connect with 2G network (only), but when im on a village there is no signal at all (even 2G...)
Do you have any ideas what can be wrong? Is this hardware failure? Maybe something with antenna? What should I do before going to gsm service center? Maybe i should change kernel and try some of the custom roms?
Thank you for your help.
regards
Mario

mecenas666 said:
Hello,
I have a huge problem with my Galaxy S5 SM-G900F. I bought it abroad and when I used it for the first time in my country I saw, that there is a problem with 4G/WCDMA connection. When I put my sim card to the phone and set all the preferences in mobile connection menu to "Auto" there is no possibility to call or to recieve calls (even if i saw signal strength meter showing some marks). I can only recieve and making call when I set "only 2G" option and manually select my network. But signal is also very poor.
What I have checked yet:
1. Other sim also doesn't work good.
2. After *#06# i saw my IMEI and it is the same under the battery and on the box (doesn't start from "00") so i think that it is not missed (efs folder).
3. Change firmware with KIES and ODIN for the other version - no changes. Also flash some other "modem" files with Odin with no success in better signal.
4. When im on the free air the signal strength is even at maximum level, but immidiately after going to my house - there is no signal. I saw also, that when im in the city i can connect with 2G network (only), but when im on a village there is no signal at all (even 2G...)
Do you have any ideas what can be wrong? Is this hardware failure? Maybe something with antenna? What should I do before going to gsm service center? Maybe i should change kernel and try some of the custom roms?
Thank you for your help.
regards
Mario
Click to expand...
Click to collapse
Maybe there is a region lock? Does the Imei start with 35xxxxxx? Does the S5 support the local 4G bands of your provider? Maybe ask your provider for a new simcard. Correct APN settings applied?

My IMEI starts with "35....". Samsung S5 should be able to connect with WCDMA/4G LTE bands in my country. My sim card was changed about 3 months ago, so it is good - i have checked it in nexus 5 and everything works very well. All APN settings are applied.
How can i check if the phone has region lock? The phone is from UK and now I live in Poland.

..

mecenas666 said:
My IMEI starts with "35....". Samsung S5 should be able to connect with WCDMA/4G LTE bands in my country. My sim card was changed about 3 months ago, so it is good - i have checked it in nexus 5 and everything works very well. All APN settings are applied.
How can i check if the phone has region lock? The phone is from UK and now I live in Poland.
Click to expand...
Click to collapse
You can check on the box. If is has region lock, there will be a warning message printed on the box.
Is there any warning message in the notification bar?
And please check as below:
While the phone is receiving LTE/WCDMA signal, open the Dialer, enter *#0011# --> capture screenshot (1).
Then press Menu > Back entry (not Back key) > Menu > Key Input > Q0 > wait for some seconds... > MAIN MENU > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION --> capture screenshot (2). And then Menu > Back entry MM REJECT CAUSE --> capture screenshot (3).
And post these 3 screenshots.

I was able to connect to wcdma signal (I think) for some minutes. I give you all screenshots.

mecenas666 said:
I was able to connect to wcdma signal (I think) for some minutes. I give you all screenshots.
Click to expand...
Click to collapse
Is your network Polkomtel?
The error cause is: No suitable cells in location area - This cause is sent to the phone if it requests location updating in a location area where the subscriber, by its subscription, is not allowed to operate, but when it should find another allowed location area in the same network.
So may need to give this information to your network operator and ask them to fix.

So it is not the phone problem? It is my network operator error?
My network is Play P4, but this provider has no transmitters for his own in Poland (or has very few). He is able to use all of transmitters in Poland through the roaming (so teoretically i can connect with Polkomtel, T-Mobile and orange transmitters)

T-Mobile No Signal
Hi, este you able to fix your problem, ir so can you Please tell me how?