USB Device not recognized - Samsung Galaxy S7 Edge Questions and Answers

Good afternoon,
I am trying to root my Galaxy s7 edge: G935F or my Galaxy tab A 2016: T580 with odin, but both aren't being recognized by my Windows 10 computer. They do charge but don't seem to recognize my computer either. However my computer does recognize my Galaxy s5 neo and my Galaxy A5 2017. I've searched a lot and tried everything i found.
Which involves:
Different computers, ports, cables; and I consistantly get te same error.
Original cable
manualy install drivers, removing all usb drivers and reboot computer.
factory reset
Enabling developer options, usb debugging and usb configuration is set to Media Transfer Protocol.
I switched off selective usb interruption in my computers power management and dissabled quick boot.
Are there other things I could try, to make the computer recognize my S7 edge or Tab 2016. The only thing I could find, is that the ports of the devices itself are broken. Since both devices behave and charge normally I doubt this really is the case.
Since my main goal is to get one of the two rooted, maybe someone knows a way to do this without the use of a usb connection. I geuss one-click root methods don't work on these devices and I wasn't able to find something trough micro sd or a wireless option.
Thank you in advance

Jobiscky said:
Good afternoon,
I am trying to root my Galaxy s7 edge: G935F or my Galaxy tab A 2016: T580 with odin, but both aren't being recognized by my Windows 10 computer. They do charge but don't seem to recognize my computer either. However my computer does recognize my Galaxy s5 neo and my Galaxy A5 2017. I've searched a lot and tried everything i found.
Which involves:
Different computers, ports, cables; and I consistantly get te same error.
Original cable
manualy install drivers, removing all usb drivers and reboot computer.
factory reset
Enabling developer options, usb debugging and usb configuration is set to Media Transfer Protocol.
I switched off selective usb interruption in my computers power management and dissabled quick boot.
Are there other things I could try, to make the computer recognize my S7 edge or Tab 2016. The only thing I could find, is that the ports of the devices itself are broken. Since both devices behave and charge normally I doubt this really is the case.
Since my main goal is to get one of the two rooted, maybe someone knows a way to do this without the use of a usb connection. I geuss one-click root methods don't work on these devices and I wasn't able to find something trough micro sd or a wireless option.
Thank you in advance
Click to expand...
Click to collapse
Hi there, installation of samsung usb drivers is easy. Please remove existing installation files on pc and install from provided link while the device connected to the pc during install and good internet. You should have no problem. I've done it on several machines
https://www.mediafire.com/file/gyp6fdl1wqbs8dz/SAMSUNG_USB_Driver.exe/file

Thanks for your response. I've already tried that several times. Just to be totaly sure i've tried it again with the link you've provided and sadly it didn't work. The thing is that the samsung a5 2017 and the samsung s5 neo, do connect. But the samsung s7 edge doesn't. Not even on a different computer, with Win 7. Just now I did a factory reset, again. And also tried to boot in safe mode. But it just doesn't work. Do you have other idea's?

Jobiscky said:
Thanks for your response. I've already tried that several times. Just to be totaly sure i've tried it again with the link you've provided and sadly it didn't work. The thing is that the samsung a5 2017 and the samsung s5 neo, do connect. But the samsung s7 edge doesn't. Not even on a different computer, with Win 7. Just now I did a factory reset, again. And also tried to boot in safe mode. But it just doesn't work. Do you have other idea's?
Click to expand...
Click to collapse
It's not your computer obviously. Maybe the cable port on the s7e is broken or something. Or the drivers aren't getting properly installed on the machine. The com port used by odin doesn't require drivers to be installed separately for each device. So if other devices get recognized by Odin, it clearly means that your s7e requires some hardware replacement. You may try connecting another device of the same model

I have the same problem before. My s7 doesnt work fast charge and pc dont recognize and my phone charging 6 hours. Windows gives yellow error and doesnt recognize my phone. I try different cable and pc but doesnt work. I change my motherboard and it works

nereloyka13 said:
I have the same problem before. My s7 doesnt work fast charge and pc dont recognize and my phone charging 6 hours. Windows gives yellow error and doesnt recognize my phone. I try different cable and pc but doesnt work. I change my motherboard and it works
Click to expand...
Click to collapse
Whaaat?? Change the motherboard

Related

Yes, another DRIVERS DONT WORK thread..

Hey guys, just got my Tab a few days ago, its unlocked and its working great. I want to root, but my PC wont recognize it (running win7) and it says the USB device has malfunctioned... wth? I searched through some threads about the drivers, and ive tried 4 different ones, restarted my PC, AND my Tab, with no luck. No, USB Debugging is not enabled. (not a noob, just, simply not working)
Any ideas? I would appreciate it
I just got my tab 3hours ago. I got it to work.
Here are what i've done
1.go to control panel and see if samsung usb driver is there. If it is, uninstall it.
2.disable usb debugging on the tab
3.connect the tab to the computer.
Thats wht worked for me. Hope it helps. And yes, samsung has really got to work on the usb thing.
Unzip and run the attached file. Delete any old unused USB device and delete any Android, Samsung or other related device then reinstall Samsung drivers.
NovaFox238 said:
Hey guys, just got my Tab a few days ago, its unlocked and its working great. I want to root, but my PC wont recognize it (running win7) and it says the USB device has malfunctioned... wth? I searched through some threads about the drivers, and ive tried 4 different ones, restarted my PC, AND my Tab, with no luck. No, USB Debugging is not enabled. (not a noob, just, simply not working)
Any ideas? I would appreciate it
Click to expand...
Click to collapse
This helped me: my computer tower has front and back USB ports. Back USB ports are directly embedded in the motherboard, front USB ports are a wire run from the case plugged into the motherboard, but the front USB ports are on a different chip.
When I first tried using the ADB debugger with Android, ADB would not even find my device if I plugged the device into the front USB ports. If I move the cord to the back USB ports, everything works properly. Maybe this is your issue?
Thanks guys, I believe I got it working.

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?
Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.
Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app
pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?
Thank you! Worked perfectly!
I have the same problem, do you have any solutions ? Thanks.
I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!
please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...
I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

[Q] Galaxy S5 CANT FIND USB

Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
ron101 said:
Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
Click to expand...
Click to collapse
Do you have the usb drivers installed correctly? Or try another usb port/ cable.
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
fffft said:
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
Click to expand...
Click to collapse
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
ron101 said:
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
Click to expand...
Click to collapse
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
gee2012 said:
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
Click to expand...
Click to collapse
Noooop its not that i have win 7 pro
ron
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Have you activated developer oprions and usb debug?
ron101 said:
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Click to expand...
Click to collapse
If you haven't given AirDroid permissions to send SMS directly, "FORBIDEN.FAILED TO SEND MESSAGE" might appear. Change the permissions in phone's settings for a try
fffft said:
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Click to expand...
Click to collapse
AFTER last nite i started again this morning (im disabled completely down the right side of my body) with a new spirit fffft i got stuck in.So here we go first i put the USB cable in another usb port (one that i havent used) and the phone came alive and that was that it was done.So i tried another usb cable,that also came alive, so that was that it was the usb port that i was using wasnt suitable simple as that. Thank you for all of your help fffft and the rest it was essential for me THANK YOU.

PC won't detect S7, all conventional fixes exhausted!!

I've got 5 S7s on my desk, all Canadian variant, all from the same manufacturer all the same model. - SM-G930W8
All are recognised by my PC but one and I can't work out why not!
Plugging the phone into the PC makes no noise from the PC but the phone seems to detect a regular charger not a PC.
I have plugged it in using different cables including the one in its box and the ones used on other devices that were recognised and only this phone doesn't work with any of them.
I have plugged in, unplugged and rebooted many times.
I have set the USB configuration to MTP (Media Transfer Protocol)/Transferring files.
USB Debugging is ON and OEM unlocking is ON.
I have tried booting into stock recovery and wiping cache AND factory resetting.
When phone is turned on "adb devices" returns nothing.
I have installed Samsung Kies and Samsung Smart Switch to reinstall the drivers.
NOTHING IS WORKING!
All threads I find tell me to do the things I have listed above and have people saying these have worked but all of them I had already tried and double tried and nothing is working.
The cables are correct and working with other S7s of the same model.
All the correct drivers are installed and have been uninstalled and reinstalled.
All the correct setting are selected and OEM unlock and USB debugging enabled.
Phone was fresh out the box as were the other four and all cables.
Samsungs apps installed on PC to ensure best drivers installed.
Would really appreciate some guidance or consolation that its not something stupid I'm doing! I work with these phones everyday and this has never happened! Just banging my head against a brick wall trying to resolve it
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
yaro666 said:
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
Click to expand...
Click to collapse
Thanks but unfortunately Odin doesn't recognise in download mode.
Could it be a USB port problem if I used the same port for the other 4 devices and have no issue?
I'm considering sending the phone back to manufacturer to be honest I think it may just be a faulty device or something!
I bet its microusb port fault
Had a similar issue on Windows 10 , if that's what your running let the phone be connected, uninstall the driver from device manager, and then install driver select have disk and select the basic mtp , if this doesn't help connect to Microsoft support and they'll guide you through it , worked for me , my phone used to detect on other laptops but mine , also I could connect other phones on mine but not my phone, hope this helps
same issue here

adb mode not work in ng

So I have tried and tried to get adb mode working on my Galaxy s8 with no success. Is there anything special you need to do first to get your computer to see your phone??
Have you enabled usb debugging in developer options?
If the above poster didn't nail the problem then 9/10 times the issue is with either the USB drivers on your machine or a bad USB cable
I ended up getting it running on a different laptop. Worked right away. Seems my original laptop doesn't recognize the Samsung device, even with the drivers

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