recognize usb drive - Moto G7 Questions & Answers

I have some usb drives I've used with previous android phones. But when I plug one in the Moto 7 usb port, it's existence is not recognized by the file manager.
I'm new to Moto phones and android 9. Is there something I should do so the phone recognizes the usb drive?

maybeme2 said:
I have some usb drives I've used with previous android phones. But when I plug one in the Moto 7 usb port, it's existence is not recognized by the file manager.
I'm new to Moto phones and android 9. Is there something I should do so the phone recognizes the usb drive?
Click to expand...
Click to collapse
Did you root your phone? The reason I ask is that I do not see all the options in your screenshot until after I apply root.
My suggestion:
Switch to a different option than the default, for example MIDI. If you are using a Windows PC then you will see a notification in your system tray indicating that Windows Explorer is preparing your USB drive. You may also see that Windows Explorer client window will close. Wait 30 seconds to 1 minute for Windows to complete this step.
Switch back to File Transfer. Windows will go through the sames steps to prepare the USB drive. After it has completed you should be ready.

Thank you for replying.
Actually I solved the problem. It was the cable.

Related

USB Fix - Win7 x64 - USB Device not Recognized

For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Thanks. I am having this problem right now. I used to work. now all of the sudden it just stopped connecting. But i have a clarification questions. when you say remove the usb root hub, do you mean uninstall or disable?
Thanks.
I had the same problem after flashing JI6 via ODIN (after softbricking a la t-mobile ota), but I was able to fix it by enabling the prompt to ask what to do every time usb was connected, and then changing it back to treating it as mass storage. I read this suggestion in another forum (don't remember where) and it helped with mine.
I had no trouble before the update, it just started right after.
dandab said:
Thanks. I am having this problem right now. I used to work. now all of the sudden it just stopped connecting. But i have a clarification questions. when you say remove the usb root hub, do you mean uninstall or disable?
Thanks.
Click to expand...
Click to collapse
Sorry, I should have been more clear. It should say uninstall. You want to force windows to reinstall the devices.
I know this thread is old but if you change your view in device manager to view by connection you can find which root hub to uninstall and then re-install. This happened randomly when I was trying to update my epic and I didn't have to re-start because it was only the front ports root hub that was having the problem. Thanks for the help.

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
Click to expand...
Click to collapse
Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.

what is recommended way to transfer media files from Nexus 10 to Win PC

I finally retired my ASUS Tf700 and now have a N10 running CM 13-20160712 Nightly. So far I am loving the N10 but have never run a device with a custom ROM.
I have large media file on the N10 that I want to transfer to a Win 7 PC.
I connected the N10 to my PC and it shows under devices but there are no files visible...no driver??
I tried using Bluetooth but Win needs a driver but I have not installed one as I don't know how nicely plays with CM.
I have done a bit of searching but everything I find seems to relate to either stock ROM or is part of the process of customising...loading ABD DRIVER??
By now you will have realised I am an Android Numpty:crying:
I gather a can use an OTG cable and normal Thumb drive or one with a micro USB at one end and standard USB at the other.
I am happy to work my way through whatever is the best solution but I am having trouble deciding which way to go and would like some advice.
I prefer win shared folder and Total Commander + Lan plugin for it on Nexus. On any android device in fact.
When you connect your device to pc there is a choice on android. Slide from up to down to show how usb will work. Sometimes it connects like for charging mode only.
Funny, but just restock my nexus and have the same problem. Win 7, there is only "Android ADB Interface" and no device in My Computer.
Enabling USB debugging on android helped here.
And finally right answer just found
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
then reinsert device to USB.

T95MAX Android12 Allwinner H618

Hello,
I bought the android box 12 T95MAX H618, the box boot looped when I received it (it turns on and after 5 seconds restarts).
I managed to get the stock firmware and I reflash it with Pheonix card, but it continues, if I unplug the box or leave it off for more than 5 seconds it boots in a loop.
I tried to connect the ox to the pc with phoenix suit and phoenix USB pro but they do not detect my box, while in windows it detects the box but marks me as an unknown device.
Do you have a solution to stop restarting in a loop?
which Android version? can you show pictures of the tvbox?
donmega_icecube said:
which Android version? can you show pictures of the tvbox?
Click to expand...
Click to collapse
the T95MAX runs on android 12, and here is a photo of the model.
and the stock firmware link: https://mega.nz/file/Vpsl1RQQ#pwUFrrZOGTgvzjoUpuoOHiO9dG3UkwWRB5V7bBDaDVU
I can't connect the box to the pc, I use a usb A -> usb A cable.
1 I connect the usb port on the pc but not the boxing and I disconnect all the other cables.
2 I keep pressing the reset button in the AV port
3 I connect the usb port on the box
I hear a sound like what the box are plug and in the device manager I see this:
"Unknown USB device: Device descriptor request failed"
Everything I tried but didn't work.
- Connected turn on usb debugging mode
-All the usb ports of the pc
-Install drivers
Do you have a solution I'm desperate
johnjohn07 said:
I can't connect the box to the pc, I use a usb A -> usb A cable.
1 I connect the usb port on the pc but not the boxing and I disconnect all the other cables.
2 I keep pressing the reset button in the AV port
3 I connect the usb port on the box
I hear a sound like what the box are plug and in the device manager I see this:
"Unknown USB device: Device descriptor request failed"
Everything I tried but didn't work.
- Connected turn on usb debugging mode
-All the usb ports of the pc
-Install drivers
Do you have a solution I'm desperate
Click to expand...
Click to collapse
first thing you need plugin your box again to the computer, then you need to start to remove all unknown usb devices from your device manager, you may need to click on "view > show hidden devices" in device manager to see all unknown usb devices, remove them all, then disconnect your box.
if you have anything in your programs related to drivers for your box, uninstall them before you plug the box back in.
if this is a desktop computer, try to avoid front usb ports if possible.
if you have a second A-A USB cable, test with that if possible.
now before you plugin your box, you need to install the correct drivers, normally the manufacturer or your supplier can give you those, don't download any random T95Max drivers online because there are at least 3 different models of T95Max tvboxes as far as I know, and yours is a newer model.
after installing the drivers, then follow these steps exactly:
- unplug all cables from the tvbox
- plug in one end of the USB cable to the computer only
- have the firmware flashing software open
- press and hold the reset button which is usually placed inside the AV port in most boxes
- while holding the reset button, plugin only the USB cable, then release the reset button
if it's detected correctly, you can move on with the rest of the steps, if it's not detected, then unplug it and repeat the steps but this time plug the USB cable to a different port on the tv box, because not all ports support firmware flashing.
- i'm sure you know the remaining steps since you have the firmware and probably the software for flashing the firmware.
if you try all ports on the tv box and still not working, I would probably still try on a different computer, if that fails as well, then all I could say it might be a defective box, you could maybe try the sdcard method if possible on your tv box, or contact the supplier where you got it from
good luck
donmega_icecube said:
first thing you need plugin your box again to the computer, then you need to start to remove all unknown usb devices from your device manager, you may need to click on "view > show hidden devices" in device manager to see all unknown usb devices, remove them all, then disconnect your box.
if you have anything in your programs related to drivers for your box, uninstall them before you plug the box back in.
if this is a desktop computer, try to avoid front usb ports if possible.
if you have a second A-A USB cable, test with that if possible.
now before you plugin your box, you need to install the correct drivers, normally the manufacturer or your supplier can give you those, don't download any random T95Max drivers online because there are at least 3 different models of T95Max tvboxes as far as I know, and yours is a newer model.
after installing the drivers, then follow these steps exactly:
- unplug all cables from the tvbox
- plug in one end of the USB cable to the computer only
- have the firmware flashing software open
- press and hold the reset button which is usually placed inside the AV port in most boxes
- while holding the reset button, plugin only the USB cable, then release the reset button
if it's detected correctly, you can move on with the rest of the steps, if it's not detected, then unplug it and repeat the steps but this time plug the USB cable to a different port on the tv box, because not all ports support firmware flashing.
- i'm sure you know the remaining steps since you have the firmware and probably the software for flashing the firmware.
if you try all ports on the tv box and still not working, I would probably still try on a different computer, if that fails as well, then all I could say it might be a defective box, you could maybe try the sdcard method if possible on your tv box, or contact the supplier where you got it from
good luck
Click to expand...
Click to collapse
my box t95MAX is well detected by my pc but in the device manager there is written
"Unknown USB device: Device descriptor request failed"
How to solve this problem?
Maybe I need special drivers?
johnjohn07 said:
my box t95MAX is well detected by my pc but in the device manager there is written
"Unknown USB device: Device descriptor request failed"
How to solve this problem?
Maybe I need special drivers?
Click to expand...
Click to collapse
My friend, this exactly means it's the drivers aren't installed, that's why I sent you the steps you need to follow.
Also you can't say it's well detected if it shows unknown usb device in control panel, hearing your computer making a ding sound doesn't always mean it's a good thing
I bought this same exact box, but my issue has been not being able to install Teamviewer QS nor the Host file. I downloaded that stock firmware image and tried burning it onto a microSD card, but I kept getting failed to load error. After doing further research, it turns out you need to install MS Visual C++ Redistributal Runtimes. I downloaded the all in one file which installs all the Redistributal files.
Then using PhoenixCard Tool (v4.24), I burned the image onto the microSD card. BTW, when the process is done, you'll see many partitions were created on the card. I unplugged the power to the box, popped in the microSD card, plugged the power back in and upgrade process automatically started. It booted back up, screen loaded up all the software and all was running. Teamviewer apps still won't run though.
I wish there was a way to downgrade to Android 11, 10, or even 9. Good luck!

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