Related
[Q] ***URGENT Help*** ZTE Libra stuck on BootLoop because of insufficient Internal Memory
Hello there,
I have a very big problem and i need urgent help to Recover All data from an ZTE Libra android phone INTERNAL MEMORY who is stuck in Bootloop after ran out of Internal Memory.
I don't have made any backup of my Data.
I don't want to do Factory Reset yet.
I have tried wipe cache partition that don't work for me.
About phone: ZTE Libra bought on amazon, i think is android 2.2 STOCK ROM installed, NOT rooted, USB debugging NOT activated,I can enter Recovery Mode by pressing Power button + Volume Down + Home Button,I can enter FTM mode (Field Test Mode) - i think its called by pressing Power Button + Volume Up, I can connect it to PC - Windows 7 with USB cable in FTM mode and Wondershare Dr Fone Recovery program recognize it but i am stuck on 2nd Step where it ask me to activate USB Debugging and i am not able to do so, I can connect it to PC - Windows 7 with USB cable while is Turned ON and in Bootloop and My PC list it in My Computer but if i click on it is empty - If i click Properties it shows empty also, but it shows there,
PS. I also contacted ZTE Support directly by email and discussed with them about this, and ask them for a solution. i still wait for answer at the moment as they told me so.
After reading all possible forums since Monday i have found some information who make me think there is possible to find a solution, in the forms of some Exploits/Debugging software made by Developers,etc
I try to achieve the followings:
1. I want to fix the Bootloop or restore back the phone to its normal state so i can use it again.
2. I want to recover Phonebook Contacts from the Phone memory, Notepad Notes from the phone, Whatsapp Data from the Phone memory, Bookmarks if possible from Browser, etc
3. I want to know if i can install ClockworkMod recovery from the sd card and install an factory image or update without losing DATA.
4. I have found a script in this thread http://forum.xda-developers.com/showthread.php?t=2138661&nocache=1
Is possible to fix the boot loop by trying to free some space on the internal memory with this script ????
5. Is possible to install stock rom without wiping data or how to update stock rom without wiping my data ????
Here is some info i have found on some other thread
http://forum.xda-developers.com/galaxy-s5/help/soft-brick-bootloop-stock-recovery-t2806516
" Also search XDA for reactivation lock threads.. some people were claiming that they have found bugs /exploits that may aid you in recovering. You might also be able to dump the data partition from a JTAG interface - but that would be a highly technical, expert level procedure where a misstep could brick your phone.
And as a practical last resort, if nothing else works, try installing a firmware update instead of a full OEM image. That may replace enough system files to fix the boot process and might not delete your user files in the data partition. "
In the last resort i think i reset to factory and then use Wondershare Dr Fone to recover my Data but i have very important Notes and Phone numbers that i want to recover and i want to make sure i can save them.
What happened is:
Monday i was using Whatsapp and after several times getting an error that Whatsapp stop working,and Browser stop working - Internal memory ran Out of Space lt was less than 1 MB just few kb left , i was trying to delete some Voice messages from Whatsapp to create some space because the phone has only 100 MB of Internal Memory and in the last time always tell me it Runs out of Space.
I deleted the voice messages and then i turned OFF the phone in the idea that it will update the memory space and show how much i have left.
When i want to turn ON the phone it got stuck in the Bootloop.
First i did not know what is happening but then i searched on google and found out about this.
Please Help me. I need urgent help from Professionals and Developers, i am willing to pay also to recover my data. Any solutions, there has to exist a solution.
I am waiting for your answer, Thank you so much in advance.
2. i think contacts are saved on your gmail account.
5. when you update stock rom you don't lose anything
Help Anyone ?!
smushyyy said:
2. i think contacts are saved on your gmail account.
5. when you update stock rom you don't lose anything
Click to expand...
Click to collapse
How do you expect me to update stock rom if i don't have more space.
Contacts from Phone are not saved on gmail account
And how i can find an update for this stock rom?!
Anyone can help ? I am really need to find a solution ASAP
I am thinking to use that Fix bootloop script, put it on the sd card and delete Whatsapp APP to create free space and hopefully i can gain access again to the phone and then reinstall Whatsapp
Any advice? PLEASE!!!
Help anyone ????????????
PLEASE HELP
I am trying to recover my data and i need some advice whether to use this methods or no
1 method
I have found a BOOT LOOP zip fix script here http://forum.xda-developers.com/showthread.php?t=2138661 that can delete apps from the phone in order to fix the boot loop. i am thinking to use this to create some space on the phone since my phone is stuck in boot loop because of insufficient internal memory. I am thinking to delete whatsapp and hope to be able to gain access to the phone so i can save my phonebook,notes,etc and then reinstall whatsapp and recover my messages from whatsapp backup. I need to know if this script work with a phone that is not rooted. i already sent message to the person who posted the thread but still no answer. I need advice if this CAN work or no ??????????????????
2 method
I have found on internet information of how to install Clockworkmod recovery, so i downloaded this file " recovery-clockwork-6.0.1.2-blade " that i think work with ZTE Libra too. If i can install this maybe i can find a solution.
I need to know can i install this if my phone is not rooted ??????????????????
Can any of this work ?????????????
I NEED URGENT HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I think no one has expirience with this problem, you shuold post question somewhere elese, like android general etc.
Hi,i have root my phone.please,what next.
Sent from my Infinix-X551 using XDA Free mobile app
Hello everyone
I made a false manipulation, and I need help.
I formatted the partitions of my yotaphone 2 with twrp.
System data; Etc everything was empty ...
I know, it's not very clever ...
Obviously my yotaphone no longer works ... twrp is still active.
The adb transfer does not work (error message: bad version).
The fast boot mode works.
Ftw fwdevice is inaccessible.
Ypflasher is unavailable on the yotaphone website (corrupted file).
Would someone have a recent ypflasher?
A firmware android 5 eur?
Some ideas?
Thanks for the help you can bring me ...
reiland said:
Some ideas?
Click to expand...
Click to collapse
OTG. I have a micro USB thumb drive and it works in TWRP 3.0.2.0
EDIT: yotaflasher from their website works 100%, I just tested. You have a problem with some antivirus or browser is blocking download (stupid security because .exe)
ftp://fw.ydevices.com/YotaPhone2/
We do not always think of the simplest solutions!
Thanks, ftp is ok, it was a security problem ...
So, i can work!
to be continued !
Yotaphone resurrected!
Thanks.
And otg save before any modification, now.
have a good day and thank you!
Post finished, to close or to delete (I do not know yet the practices of xda).
I just bought ZTE Axon 7 from china and it came with ZTE_A2017V1.0.0.B07.0 build number. What kind of ROM is this? I read about "U" ot "G" versions, but i have never seen the "V" mentioned anywhere. Is there any updates for this ROM, is it rootable?
Markovo said:
I just bought ZTE Axon 7 from china and it came with ZTE_A2017V1.0.0.B07.0 build number. What kind of ROM is this? I read about "U" ot "G" versions, but i have never seen the "V" mentioned anywhere. Is there any updates for this ROM, is it rootable?
Click to expand...
Click to collapse
The V is not the model number. V as in Version of the ROM.
ZTE A2017 V(ersion)1.0.0.B07.0
A2017 is the Chinese model, A2017G is the Global/Europe model, A2017U is the North American model.
xtermmin said:
The V is not the model number. V as in Version of the ROM.
ZTE A2017 V(ersion)1.0.0.B07.0
A2017 is the Chinese model, A2017G is the Global/Europe model, A2017U is the North American model.
Click to expand...
Click to collapse
So anything stated that works (rooting, unlocking, etc.) with A2017 (not A2017G, A2017U) will work with this one?
Markovo said:
So anything stated that works (rooting, unlocking, etc.) with A2017 (not A2017G, A2017U) will work with this one?
Click to expand...
Click to collapse
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
aerofly14 said:
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
Click to expand...
Click to collapse
Enable Developer Options and toggle on "OEM Unlocking". Even if you aren't going to be unlocking, it apparently needs to be turned on if you want to flash via sdcard.
xtermmin said:
Enable Developer Options and toggle on "OEM Unlocking". Even if you aren't going to be unlocking, it apparently needs to be turned on if you want to flash via sdcard.
Click to expand...
Click to collapse
Thanks xtermmin! I thought I had done that through the "Android devices manager" (my translation of the ZTE French translation) being authorised to lock a device or erase the data... but apparently this is not the solution...
It seems that I cannot find this Developer Options in any menu... and thus cannot toggle the "OEM unlocking"...
I have an option called "self Protection" , would it be it?
aerofly14 said:
Thanks xtermmin! I thought I had done that through the "Android devices manager" (my translation of the ZTE French translation) being authorised to lock a device or erase the data... but apparently this is not the solution...
It seems that I cannot find this Developer Options in any menu... and thus cannot toggle the "OEM unlocking"...
I have an option called "self Protection" , would it be it?
Click to expand...
Click to collapse
To enable Developer Options: Settings > About Phone > Tap on Build Number a bunch of times
If you don't know how to enable the developer options you should wait and read carefully all the stuff here about rooting and BL Unlock. Im sorry, but it sounds like you don't know what you are doing. Just be warned
aerofly14 said:
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
Click to expand...
Click to collapse
Can you upload the B13 version on some sharing platform (like WeTransfer for example). I would really love to give it a try!
xtermmin said:
To enable Developer OptionsSettings > About Phone > Tap on Build Number a bunch of times
Click to expand...
Click to collapse
Excellent thank you! I was able to go into this mode, and get the authorisation for the upgrade from the SD card.
I have unzipped the B13 package, including the update.zip file as well, at the root level of the SD card, but when I select to upgrade from the SD Card, I am shown the directory of that SD Card, which shows only 2 subdirectories coming from update.zip :Meta-Inf and Cache... the various files coming from update.zip are not visible...
When I select the SD Card directory itself I get "installation aborted".
Would you mind giving me some hint (I brewse through the forum, and nobody explains the process in details...)... I am not a developer but owning a chinese Axon, I suppose that no update will come through OTA... (previously I had a ZTE Blade S6 and had no other choice than to upgrade from the SD Card, and this was much easier than on this Axon 7)
Thanks a lot!
---------- Post added at 06:02 PM ---------- Previous post was at 05:55 PM ----------
Diplodocus123 said:
If you don't know how to enable the developer options you should wait and read carefully all the stuff here about rooting and BL Unlock. Im sorry, but it sounds like you don't know what you are doing. Just be warned
Click to expand...
Click to collapse
You are right! I am not a developer , and I am not trying to root, just trying to upgrade to B13 from the vendor's site , like I did on my previous ZTE Blade S6... it just appears that it is less simple to upgrade the Axon7 than the Blade S6... knowing that Blade S6 was fully in English while Axon 7 still uses Chinese...
Thanks for your suggestions , I have gone through the forum, but detailed operations are not described...
aerofly14 said:
Excellent thank you! I was able to go into this mode, and get the authorisation for the upgrade from the SD card.
I have unzipped the B13 package, including the update.zip file as well, at the root level of the SD card, but when I select to upgrade from the SD Card, I am shown the directory of that SD Card, which shows only 2 subdirectories coming from update.zip :Meta-Inf and Cache... the various files coming from update.zip are not visible...
When I select the SD Card directory itself I get "installation aborted".
Click to expand...
Click to collapse
Don't unzip the update.zip file. Flash it.
Just installed the B13 update and suddenly the phone wants a password to start!? I never had a password before the update. Wtf!
xtermmin said:
Don't unzip the update.zip file. Flash it.
Click to expand...
Click to collapse
Thanks a lot, it worked fine... but at the reboot the phone asks for a password..., which is not my usual password...
I suppose this is a developer's password?
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Markovo said:
Just installed the B13 update and suddenly the phone wants a password to start!? I never had a password before the update. Wtf!
Click to expand...
Click to collapse
Same problem for me : B13 is correcctly installed but boot requires a password to activate Android...
1/ I have requested this password via the vendor on Aliexpress... otherwise will ask ZTE directly
2/ I saw on this forum that someone advises to do a factory recovery, but I suppose this means going back to the previous ZTE release?
ultramag69 said:
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Click to expand...
Click to collapse
Good! I was thus able to start my Axon A2017 under B13, thank you!!
I already see a number of improvements , however this version provides android without any Google app... that I will need to reinstall...
ultramag69 said:
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Click to expand...
Click to collapse
I did a hard reset and that fixed the password problem for me.
The B13 version did has some improvements, but is it rootable?
aerofly14 said:
Good! I was thus able to start my Axon A2017 under B13, thank you!!
I already see a number of improvements , however this version provides android without any Google app... that I will need to reinstall...
Click to expand...
Click to collapse
Use ZTE market to install gmail, google play store and google play services (you can install others too but these 3 are needed). Search for google installer on ZTE market.
Once these 3 are installed go to apps, Mi-Assisstant and then autorun, make all 3 autorun and you shoulld be good to go. Log into playstore 1st and update everything. When you try to go to gmail it will probably try to upgrade google play sertvices. Let it. If you have issues then keep trying, may take up to an hour , it's just not registered on google yet.
Cheers...
ultramag69 said:
Use ZTE market to install gmail, google play store and google play services (you can install others too but these 3 are needed). Search for google installer on ZTE market.
Once these 3 are installed go to apps, Mi-Assisstant and then autorun, make all 3 autorun and you shoulld be good to go. Log into playstore 1st and update everything. When you try to go to gmail it will probably try to upgrade google play sertvices. Let it. If you have issues then keep trying, may take up to an hour , it's just not registered on google yet.
Cheers...
Click to expand...
Click to collapse
Did this exactly (except that I did not use ZTE market but another place) and it works excellently... many thanks!!!
aerofly14 said:
Did this exactly (except that I did not use ZTE market but another place) and it works excellently... many thanks!!!
Click to expand...
Click to collapse
Hi
Just received my phone in Chines version as well, trying to install Google via ZTE Market but no luck.
What exactly you did to install them?
Many thanks!
So I wanted to install Blackball's Genesis ROM on my AL00 P10+. Unlocked bootloader just fine, installed TWRP, which appeared to work OK as well. When I boot into TWRP though (and I tried various versions already); I can't do much. Internal Storage is not recognized, shown as 0MB (SD card storage is recognized though). I can't mount anything other than my SD card, Wiping anything just gives error messages about being unable to mount xyz. Backup screen shows me no partitions to back up.
Things I have already tried from searching other threads:
- fastboot format userdata (command not allowed)
- Set a PIN in settings (never being asked for it in TWRP as I supposedly should be)
- advanced Wipe, change file system (already all on ext4, no effect)
- Switch off any encryption (switched off TrustSpace with no effect, nothing else found)
Any hint on where else to look or how to facilitate debugging my issue would be much appreciated!
Did you tried to install the rom in twrp?
Did you format data in twrp so you can see the internal storage.
Before doing anything,do a backup in twrp at least for oeminfo.
No, I never get to the point of installing anything and I have nothing to select for backup. How would I go about formatting?
khaberz said:
So I wanted to install Blackball's Genesis ROM on my AL00 P10+. Unlocked bootloader just fine, installed TWRP, which appeared to work OK as well. When I boot into TWRP though (and I tried various versions already); I can't do much. Internal Storage is not recognized, shown as 0MB (SD card storage is recognized though). I can't mount anything other than my SD card, Wiping anything just gives error messages about being unable to mount xyz. Backup screen shows me no partitions to back up.
Things I have already tried from searching other threads:
- fastboot format userdata (command not allowed)
- Set a PIN in settings (never being asked for it in TWRP as I supposedly should be)
- advanced Wipe, change file system (already all on ext4, no effect)
- Switch off any encryption (switched off TrustSpace with no effect, nothing else found)
Any hint on where else to look or how to facilitate debugging my issue would be much appreciated!
Click to expand...
Click to collapse
use it
drive.google.com/open?id=0B-NCtYJ6s_GAUHI1QW1PS0EwUHRNdEhvckVHckVKcU9KNENR
nguyennc said:
use it
drive.google.com/open?id=0B-NCtYJ6s_GAUHI1QW1PS0EwUHRNdEhvckVHckVKcU9KNENR
Click to expand...
Click to collapse
Thank you so much - this resolved it. Much appreciated!
Now I am getting a lot of failed to mount /dev/block/platform/ff3b0000 - will research and check in the ROM thread on this.
Thanks again!
khaberz said:
Thank you so much - this resolved it. Much appreciated!
Now I am getting a lot of failed to mount /dev/block/platform/ff3b0000 - will research and check in the ROM thread on this.
Thanks again!
Click to expand...
Click to collapse
All ROM is not support for AL00.
You should convert AL00 to L29.
nguyennc said:
All ROM is not support for AL00.
You should convert AL00 to L29.
Click to expand...
Click to collapse
According to https://forum.xda-developers.com/p10-plus/development/rom-fromfuture-genesis-b150-t3617126 AL00 is supported with the right datafiles. Or am I missing something?
khaberz said:
According to https://forum.xda-developers.com/p10-plus/development/rom-fromfuture-genesis-b150-t3617126 AL00 is supported with the right datafiles. Or am I missing something?
Click to expand...
Click to collapse
I had tried everything. But partitions not compatible.
nguyennc said:
I had tried everything. But partitions not compatible.
Click to expand...
Click to collapse
I see...where did you get the L29 image?
khaberz said:
I see...where did you get the L29 image?
Click to expand...
Click to collapse
* You try. I hope you will succeed. But not ok for me.
1. https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
2. https://forum.xda-developers.com/p1...nvert-to-dualsim-huawei-p10-plus-vky-t3605071
* 100% success. I had buy 5 Credits and used 2. If you need, I will send free.
https://funkyhuawei.club/rebranding
nguyennc said:
* You try. I hope you will succeed. But not ok for me.
1. https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
2. https://forum.xda-developers.com/p1...nvert-to-dualsim-huawei-p10-plus-vky-t3605071
* 100% success. I had buy 5 Credits and used 2. If you need, I will send free.
https://funkyhuawei.club/rebranding
Click to expand...
Click to collapse
Thanks a lot! I have Blackball looking at the problem in the ROM thread now. If he can't resolve it, I'll do that. Thank you!
Just to wrap this up for now: I did rebrand to L29 via funkyhuawei, found a TWRP that could read my filesystems (from https://forum.xda-developers.com/p10/development/testers-twrp-t3585256 ). Now I get Error 7 installing any ROM. No idea why. I went back to original AL00.
Any attempts to just root the device have failed as well.
From some other threads, there is some indication that my EMMC storage causes problems with some TWRPs. Most devices purchased in Europe have UFS and are therefore not affected.
Right now, I am keeping my eyes out for a TWRP that may work with my device.
nguyennc said:
use it
drive.google.com/open?id=0B-NCtYJ6s_GAUHI1QW1PS0EwUHRNdEhvckVHckVKcU9KNENR
Click to expand...
Click to collapse
Is that reliable?
Problem solved through link:
https://forum.xda-developers.com/ga...-twrp-oreo-t3769254/post76036701#post76036701
Hello everyone,
I'm trying to start this thread, in order to ask for your kind help in turning the Chinese Rom of the Asus Zenpad 10 3s [P027] to any other Rom that provides Google services/apps, as you may know all Google services and apps are banned in China, so the original Rom the Pad comes with, doesn't provide any of the previous. I've been following other threads, and so far haven't found anything very useful on this topic.
There are currently no available updates to Android 7.0 yet. Thus, it is a bit hard to use the tools people have managed to root the device have provided.
Android Version:
6.0
Android Security Patch Level:
August 1, 2017
Kernel Version:
3.18.19
[email protected] #1
Sun Sep 10 03:50:49 CST 2017
Build Number:
MRA58L.CN_Zenpad-13.0610.1708.30-20170909
I'd really appreciate if anyone could provide any directions or point out anything that could be done, thank you very much! :fingers-crossed:
Same problem here. Any updates on this?
arquimadrid said:
Same problem here. Any updates on this?
Click to expand...
Click to collapse
Nothing yet man, without android 7 is hard to try anything they have so far. I hope they update soon!
I doubt there is enough demand to get an fix for this issue on XDA, especially since the manufacturer has this tablet locked down really tight. I think our best hope is that someone who is bilingual might be able to find a solution on the Chinese internet and post it here.
yngwieromeo said:
I doubt there is enough demand to get an fix for this issue on XDA, especially since the manufacturer has this tablet locked down really tight. I think our best hope is that someone who is bilingual might be able to find a solution on the Chinese internet and post it here.
Click to expand...
Click to collapse
I've been asking in some Chinese Forums also, but the problem is that Chinese people don't really use Google services/apps. So as you said, we're a bit stuck here.
Should we email them or something, I mean Asus?
Maybe if we sent it to Taiwan, and get the Taiwanese Rom, somehow?
I sent an e-mail to ASUS a while ago and got this:
Dear Valued Customer,
Thank you for contacting ASUS Service Care.
My name is Ashley and it's my pleasure to help you with your problem.
To approach your questions……
Because of the regional policy limited, asus can’t build Google GMS Service Pack in product that be sold in Chinese mainland.
So there is no Google Play app in your pad. And the Google Play could not be used on the pad.
You can download apps through browser.
Sorry for any inconvenience.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
ASUS Hotline：http://www.asus.com.cn/support/callus
ASUS Support Web：http://www.asus.com/cn/support
Complaint or Suggestion：https://www.asus.com.cn/ContactUs/Services/questionform/?lang=zh-cn
Wechat：asus_service
Please provide feedback if you receive satisfaction survey and questionnaire for this service later.
Thanks for your supporting ASUS product and comment in order to next higher quality and service.
Best regards,
Customer Care Center
ASUSTek Computer Inc.
This is what I got
I'm in the middle of this, I'll let you know what they reply.
I think it'll be a bit useless, but let's see what they say.
Update: Ended up in the same answer they gave you @yngwieromeo
We have read a lot of forums and so far we can't find one that has been able to do the firmware change to TW, JP or any other that could use the google play.
We don't mind loosing the guarantee, since the Pads so far are pretty much useless to us. Could you please refer us to a site where is well explained how to do the change of firmware, we would really appreciate it.
Or is there any Asus Office or Maintenance Center, we could visit outside of China (HK, TW, SG, UK, etc.) that could help us with this matter?
Thank you very much for your help again, and hope to hear from you soon!
On Mon, May 7, 2018 at 10:04 AM, [email protected] <[email protected]> wrote:
Dear Valued Customer,
Thank you for contacting ASUS Service Care.
My name is Ashley and it's my pleasure to help you with your problem.
Because of the regional policy limited, asus can’t build Google GMS Service Pack in product that be sold in Chinese mainland.
So there is no Google Play app in your pad. And the Google Play could not be used on the pad.
If you want to change the Firmware to WW/TW.
You can try to find the way to change the Firmware of the pad from internet. But if you change the Firmware Version, you will lose the warranty of the pad.
Sorry for any inconvenience.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
ASUS Hotline：http://www.asus.com.cn/support/callus
ASUS Support Web：http://www.asus.com/cn/support
Complaint or Suggestion：https://www.asus.com.cn/ContactUs/Services/questionform/?lang=zh-cn
Wechat：asus_service
Please provide feedback if you receive satisfaction survey and questionnaire for this service later.
Thanks for your supporting ASUS product and comment in order to next higher quality and service.
Best regards,
Customer Care Center
ASUSTek Computer Inc.
------------------------------------------------------------------------------------------------------------------
Apply Date : 2018/05/06 13:04:57.338 (UTC Time)
[Product Information]
Product Type : ZenPad
Product Model : ASUS ZenPad 3S 10(Z500M)
Operation System / Firmware or BIOS version : Android 6.0
Kernel ver: 3.18.19
MRA58L.CN_Zenpad-13.0610.1708.30_2
[Problem Description]
I purchased two ZenPad 10 3s [P027] in China. They come originally without any Google services and apps, which make it very difficult for me to work in my company because all of our services are Google based. Also, the Android version is outdated compared to other roms you have available in other countries, and our company is moving to another country soon.
I would like to know if I can travel to Hong Kong or Taiwan and you can change the Chinese version to another country's version which support Google services.
I would really appreciate it, since we cannot use the tablets as we intended. Thank you for your support!
Click to expand...
Click to collapse
There was a recent post in another thread about a bootloader unlock utility on the Asus site. Perhaps that can give you the jump start you need to get a U.S. based ROM. I'm no expert. Just putting it out there.
swear0730 said:
There was a recent post in another thread about a bootloader unlock utility on the Asus site. Perhaps that can give you the jump start you need to get a U.S. based ROM. I'm no expert. Just putting it out there.
Click to expand...
Click to collapse
There is only a toast “The device model is not supported.”
Maybe ASUS just forgot about the Chinese version.
Any updates?
Tethered boot to twrp and just flashing the image won't work?
Any get this to work yet?
WW version flashing
yngwieromeo said:
Any get this to work yet?
Click to expand...
Click to collapse
I have tried to Boot in Recovery mode and tried to install the original WW version from SD card and with ADB sideload, but it failed. Very easy thing to try but just starting to test stuff and see where can I get to progressively (until I brick it haha).
For your reference the Error messages displayed on both cases were as follows:
--- Install /sdcard/UL-P027-WW14.0210.1806.33-user.zip ...
Finding update package...
Opening update package...
Verifying update package...
Installing update...
This package is for "WW_P027" devices; this is a "CN_P027".
E: Error in /sideload/package.zip
(Status 7)
Installation aborted.
UPDATE: I've tried the following with no success posted by @toineh :
1. Install "Magisk Manager" on your device
Downloaded the Magisk Manager Apk from their official site and installed on the Zenpad
https://******************/
2. Be sure the "boot.img" is available to select
I downloaded the original Asus firmware from their website https://www.asus.com/us/Tablets/ASUS...HelpDesk_BIOS/ "Version CN_V13.0610.1708.30" then extracted the zip into my PC and copied the extracted folder into the Zenpad's SD card (don't copy it into the internal storage, you need to have a SD card) Check that you can access the "boot.img" file inside the folder you just copied into the SD card
3. Select "install" in "Magisk Manager" and "Patch Boot Image File"
Clicked install in Magisk Manager, then it asks if you want a zip or patch a boot image file, chose "Patch a Boot Image file" it asks for permissions to access your files and I allowed it, then send me a message saying that I have to disable overlay which kept me doing unnecessary things for a while, how I got passed it was to just go to the apps permission tab and allow it manually to access my files and folders. Then selected the "boot.img" file on my SD card and got this message, saying the patched boot imagine is on the "Download" folder on my Zenpad's internal storage
Results displayed:
Code:
-copying image to cache
-Device platform: arm64-v8a
-Downloading zip
... 100%
-Extracting files
-Boot image is signed with AVB 1.0
-Signing boot image with test keys
**********************************
Patched image is placed in
/storage/emulated/0/Download/patched_boot.img
**********************************
Done!
4. Search in file manager /sdcard/MagiskManager/ for "patched_boot.img"
In my case the "patched_boot.img" file was on /storage/emulated/0/Download/patched_boot.img
The file was 10,070 KB
5. Copy the patched image to your PC. keep the storage location in mind
I copied the "patched_boot.img" file from my Zenpad into the same directory where I run adb from c:\adb on my PC
6. Connect your P027 to your PC using USB
Had already installed the drivers and ADB to my PC, plugged the tab with the original Asus USB -C cable and set it into file transfer mode.
7. Open terminal and type "adb reboot bootloader"
First run command "adb devices" to check that it detects my Zenpad
Code:
C:\adb>adb devices
List of devices attached
H9NPCV******** device
Then typed "adb reboot bootloader"
Code:
C:\adb>adb reboot bootloader
C:\adb>
The Zenpad enters fastboot mode, you can run "fastboot devices" to check that it detects it
Code:
C:\adb>fastboot devices
H9NPCV******* fastboot
8. when done, you type "fastboot boot patched_boot.img"
This gives me the following:
Code:
C:\adb>fastboot boot patched_boot.img
Downloading 'boot.img' OKAY [ 0.486s]
booting FAILED (remote: 'oem unlock is false')
Finished. Total time: 0.512s
The Zenpad showed:
Code:
USB Transferring......
USB transmission OK Time: 423ms Vel: 24376KB/s
After reading other threads, I guess what I'm missing is the oem unlock tool from @diplomatic
Anyone has any thoughts on this? would appreciate any help!
Cheers!
Thank you for keeping up with the work rodrigo
Any more information come out, yet?
Possible method to flash WW
I have a method that will probably work to convert this tablet to a WW version ROM. I don't have this tablet to try it out on, but I can guide someone through the process. Someone (@rodrigoeblanco?) please contact me by PM if you'd like to explore it with me. Note that there is a small risk involved and you should be somewhat familiar with Linux shell commands. If this works out, I will make a proper guide for everyone...
diplomatic said:
I have a method that will probably work to convert this tablet to a WW version ROM. I don't have this tablet to try it out on, but I can guide someone through the process. Someone (@rodrigoeblanco?) please contact me by PM if you'd like to explore it with me. Note that there is a small risk involved and you should be somewhat familiar with Linux shell commands. If this works out, I will make a proper guide for everyone...
Click to expand...
Click to collapse
hello..i have asus z500m cn..Can you help me turn the cn version into ww？？thanks
rodrigoeblanco said:
Hello everyone,
I'm trying to start this thread, in order to ask for your kind help in turning the Chinese Rom of the Asus Zenpad 10 3s [P027] to any other Rom that provides Google services/apps
Click to expand...
Click to collapse
Here you go