Database Users

Help updating my huawei p8 5.0 to 6.0 marshmallow

Good day. I am using a stock (not rooted) huawei p8 GRA-L09V100R001C900B151 running 5.0 lollipop in South Africa and cannot find anywhere how to update it to 6.0 marshmallow. Any help would be greatly appreciated. Thanks

Hi, I'd recommend checking for OTA updates from within your phone (in 3 places as below) whilst connected to the internet....
Settings > Update > Check for updates
HiCare app > Me tab > Check for updates
HiCare app > Service tab > OS Upgrade Early Adopters
Please return to let us know if any of the above worked, as this will help other users with the same issue.
Click here if you need to download & install the Huawei HiCare app.

Hi! I have the same problem as OP (except that my software version appears to be GRA-L09C432B200 and I'm in Poland).
Settings > Update > Check for updates tells me "No updates"
HiCare > Me > Check for updates tells me "Current version is up to date"
HiCare > Service > OS Upgrade Early Adopters tells me "Failed to obtain data" (even though internet connection is working well)
Everything is as if I've already had the newest version installed, but isn't the newest version available for the P8 supposed to be Android 6.0? I only have 5.0.

@Im_Curious, you are right that you should have been offered Marshmallow (Android 6) via OTA by now.
You can try the manual method - look in this thread for downloads & instructions: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe]
As you have B200, you can update to B370 directly (comments taken from the above thread):
silvano2 said:
i installed b370 over b200 without wipe and everything is ok
Click to expand...
Click to collapse
djg269 said:
The following versions can be upgraded
GRA-L09C432B200
GRA-L09C432B313
GRA-L09C432B317
GRA-L09C432B321
Click to expand...
Click to collapse
Precautions & Disclaimer:
1. Before attempting, make sure you have done a thorough, restorable backup
2. Have enough battery power remaining (or keep it plugged in during the update)
3. Do not interrupt the updating process in any way (do not switch off, do not reboot, etc)
4. After updating, your phone will most probably not receive any more OTA updates (i.e. manual updating only)
5. If anything goes wrong, you could end up with a bricked/non-working/irreparable phone, which is your responsibility alone. So, if it is working fine now, may be best to leave alone.

Thank you! I don't have an SD card, though. The instructions don't seem to work with internal storage. Is it possible to update from internal storage?

Yes, you can try from internal storage. If you've already downloaded the file (unzipped it to Update.app) & placed Update.app in a folder called dload, use this method from the phone:
Settings > Update > Menu > Local Update (or similar)
The phone may automatically reboot a few times (this is normal), but only when it is fully booted into the standard system will the update be completed.
P.S. You can now delete the large Update.app file in internal storage to save space.

Thanks for the reply! I've actually got a SD card earlier today and upgraded from it, because I couldn't find a way to upgrade from local storage. After the upgrade, everything seems to work well. It's nice to have an up to date phone.

Im_Curious said:
After the upgrade, everything seems to work well. It's nice to have an up to date phone.
Click to expand...
Click to collapse
That's good to know.
Yes, nice to have an up-to-date phone, but unfortunately there is usually some risk involved.

Hello friends .. I have an original P8 Rom which atualize 6.0 phone .. and now does not want to open any application tells me you access sd card and I can not connect to any mobile network. !! could you help me!? im from Costa Rica

chacon89 said:
Hello friends .. I have an original P8 Rom which atualize 6.0 phone .. and now does not want to open any application tells me you access sd card and I can not connect to any mobile network. !! could you help me!? im from Costa Rica
Click to expand...
Click to collapse
Review Apps Permission - MM requieres explicit permission to storage (SD Card) access. Check System > Apps > "Chrome" >Permissions>Storage (allow it).
Uninstall updates Android System WebView (update when it works).
Connectivity issue maybe related with permissions.
Saludos!

Still struggling
GaT7 said:
Hi, I'd recommend checking for OTA updates from within your phone (in 3 places as below) whilst connected to the internet....
Settings > Update > Check for updates
HiCare app > Me tab > Check for updates
HiCare app > Service tab > OS Upgrade Early Adopters
Please return to let us know if any of the above worked, as this will help other users with the same issue.
I tried all of the above steps after downloading the HiCare app and I get told my phone is up to date after every step, but it is running 5.0 stock. There seems to be no way to upgrade it (or downgrade it in order to upgrade it) that I can find.
Click to expand...
Click to collapse

bobwiggill said:
I tried all of the above steps after downloading the HiCare app and I get told my phone is up to date after every step, but it is running 5.0 stock. There seems to be no way to upgrade it (or downgrade it in order to upgrade it) that I can find.
Click to expand...
Click to collapse
Sorry, can't think of anything else, so best to contact Huawei's SA branch & enquire directly...
Phone: (0027) 860 861111
Opening days/time: Mon-Fri 07:00-22:00, Holiday & Weekend 08:00-17:00
Languages supported: English/Zulu/Xhosa/Tswana

I'm also on gra-l09v100r001c900b151. I'm also looking for a marshmallow update. In South Africa there is no ota update available. On huawei's official site there is also no update.
The update with c432 builds does not work. Can anyone help me find a c900b370 update or any other way to update this phone.
Thanks
Danie

Try this app:
play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder[/url]
If it doesn't work, look for your firmware here:
huawei.com/zamobile/consumer/support/search/index.htm?keywords=Gra-l09
PS: I'm a new user so I can't put direct links here. You will have to copy the above links and paste them in your browser.

DanieBeresford said:
I'm also on gra-l09v100r001c900b151. I'm also looking for a marshmallow update. In South Africa there is no ota update available. On huawei's official site there is also no update.
The update with c432 builds does not work. Can anyone help me find a c900b370 update or any other way to update this phone.
Click to expand...
Click to collapse
If Ammar_'s suggestions don't work, manually update to C900B170 first (link provided below), then subsequently to C432 builds as follows:
Make sure to do a thorough restorable backup if necessary before attempting any of them.
C900B170 - direct download from HERE
C432B200 - direct download from HERE
When on B200, check for OTA updates from within the phone: Settings > Update. If nothing is offered, you can further manually update to B390 (download & install the full version only - not the OTA update):
[Firmware] Huawei P8 B390 - GRA-L09C432/GRA-UL10C432 (OTA/FULL)
Let us know how you get on.

This morning I successfully updated my phone to marshmallow with the help of huawei south Africa. They send me this below email that I followed to the letter.
"We do not have this version (v100r001c900b151) on our side but kindly follow this link : ((I removed the link because I can't post links yet. It was to huawei south Africa's official site.))
GRA-L09_C02B397CUSTC02D001_Firmware_South Africa_Default_Android6.0_EMUI4.0
2016-09-20
Please follow the below steps to update:
Unzip file
Copy file to a SD Card
Switch of phone
Put in SD Card
Switch on the phone
Go to tools
Update
Update from sd card"
I believe this is the newest update available in my country even if it is not exactly for my network or phone. So far so good.
Thanks for all the help!
Danie

DanieBeresford said:
....."We do not have this version (v100r001c900b151) on our side but kindly follow this link : ((I removed the link because I can't post links yet. It was to huawei south Africa's official site.))
Click to expand...
Click to collapse
Thanks, here's the direct download B397 link if needed by others: GRA-L09_C02B397CUSTC02D001_Firmware_South Africa_Default_Android6.0_EMUI4.0

Huawei P8 help with marshmallow
I updated my p8 to B380 (GRA-C900B380) and started having problemas with calls over interner (whatsapp calls and facebook calls)
when i call someone o someone calls me, everything works fin for a few seconds and then they stop hearing me (i can hear them with no problems), and after waiting a few more seconds, it starst working normally again...
Does anybody know why? how can i fix it?
Thank you in advance for any help you could give me...

tarek88cl said:
I updated my p8 to B380 (GRA-C900B380) and started having problemas with calls over interner (whatsapp calls and facebook calls).....
Click to expand...
Click to collapse
What country are you in, & can you post the full model version in this format: GRA-xxxx

GaT7 said:
What country are you in, & can you post the full model version in this format: GRA-xxxx
Click to expand...
Click to collapse
Currently i'm in Spain, the full model is GRA-L09

Let's figure out how to flash firmware.

As many of you probably know, the traditional way to flash firmware in a Huawei phone is to obtain the UPDATE.APP file, and place it in the /dload/ folder of the SD card.
With the Mate 9, this no longer works. The update fails, even if the update package is correct.
I'd like to bring everyone's brains together to figure out the new, correct way to flash an update. My guess is that it should be on the internal storage somewhere, since the Mate 9 Porsche will not have SD card slot. However, I've tried both the update.zip files and the update.app files in / and /dload/ and nothing seems to work.
If anyone can try and make a successful install, it will be a big breakthrough, so please, everyone, try!
Here are some firmware download links to try:
Chinese version
MHA-AL00C00B125 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66549/f2/full/update.zip
MHA-AL00C00B115 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G990/g77/v65571/f3/full/update.zip
European Version
MHA-L29C900B115
MHA-L29C432B115
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66711/f2/full/update.zip

The error I get when flashing makes me think it's down to the file version being used?
I can copy an update.app to the dload folder and using *#*#2846579#*#* and Software update it appears to validate the file, at least that an update.app file exists and then boots into the updater, where it fails at 5%. From memory, my Mate 8 would act the same if I tried to flash an older update.app file?
UPDATE: I can confirm that even with the same firmware version as the phone is on you cannot flash it by putting the update.app in the /dload folder, even though it does look like it finds the file. I'm wondering if we will see the same symptoms if we had a newer than B125 firmware to try.
duraaraa said:
As many of you probably know, the traditional way to flash firmware in a Huawei phone is to obtain the UPDATE.APP file, and place it in the /dload/ folder of the SD card.
With the Mate 9, this no longer works. The update fails, even if the update package is correct.
I'd like to bring everyone's brains together to figure out the new, correct way to flash an update. My guess is that it should be on the internal storage somewhere, since the Mate 9 Porsche will not have SD card slot. However, I've tried both the update.zip files and the update.app files in / and /dload/ and nothing seems to work.
If anyone can try and make a successful install, it will be a big breakthrough, so please, everyone, try!
Here are some firmware download links to try:
Chinese version
MHA-AL00C00B125 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66549/f2/full/update.zip
MHA-AL00C00B115 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G990/g77/v65571/f3/full/update.zip
European Version
MHA-L29C900B115
MHA-L29C432B115
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66711/f2/full/update.zip
Click to expand...
Click to collapse

I have found a way to load firmware. It's very tricky, but it works You need to spoof huawei's servers, so it's not something someone with low technical skills can do, unfortunately. Also, so far, loading older firmwares causes a forced reboot once the system boots up. I think it's to do with Huawei Account or Fingerprint, so hopefully I will resolve this within a few hours and report more.

duraaraa said:
I have found a way to load firmware. It's very tricky, but it works You need to spoof huawei's servers, so it's not something someone with low technical skills can do, unfortunately. Also, so far, loading older firmwares causes a forced reboot once the system boots up. I think it's to do with Huawei Account or Fingerprint, so hopefully I will resolve this within a few hours and report more.
Click to expand...
Click to collapse
I think its best to wait for the Euro C432B122 rom, it should come very soon.

I don't have a Mate 9 (yet), but looking through the code it looks as if it should be able to load the UPDATE.APP from a usb device (via an OTG cable) - /usb/dload/UPDATE.APP. Did anyone try that?

Found something here
http://www.carbontesla.com/2016/11/download-huawei-mate-9-b122-firmware-update-mha-l29-europe/
Maybe it helps.

dancrow said:
Found something here
http://www.carbontesla.com/2016/11/download-huawei-mate-9-b122-firmware-update-mha-l29-europe/
Maybe it helps.
Click to expand...
Click to collapse
Seems like a scam site as many others
-Edit- It seems Huawei pulled this build as i read on another forum.

gee2012 said:
Seems like a scam site as many others
-Edit- It seems Huawei pulled this build as i read on another forum.
Click to expand...
Click to collapse
Huawei pulls every build that is not linked to hisuite site. Most be legit links but Huawei is on top of it.

intruda119 said:
Huawei pulls every build that is not linked to hisuite site. Most be legit links but Huawei is on top of it.
Click to expand...
Click to collapse
Here is a working L29 B122 downloadlink i found on the android-hilfe forum https://www.hidrive.strato.com/lnk/0KFjlD4J but the update failed installation
Aah well, we`ll get he update soon i guess.

Would be awesome to be able to get the european rom to work without any limitations on the chinese phone. I would love to help you guys, but my skills are very limited and hope you guys find a way that's doable for most of us

Huawei didn't pull the build. It's a DNS problem. It's only on their server in China, and isn't on their amazon co-located servers.
Set in your hosts file:
Code:
14.215.9.39 update.hicloud.com
And magically, the link works!
Can't be installed, though. With the Mate 9, I've tried HiSuite USB flashing (fails), flashing from dload folder (fails) and flashing from eRecovery (only thing that's worked.)
I've even unpacked a full rom image to try and reverse engineer how the dload folder works, but all I get is:
Code:
/sdcard/dload/au_temp.cfg
/sdcard/dload/UPDATE.APP
/sdcard/dload/update_cust.app
/sdcard/dload/update_vendor.app
/data/media/0/dload/update_cust.app
/data/media/0/dload/update_vendor.app
/data/update/dload/UPDATE.APP
/data/update/dload/update_cust.app
/data/update/dload/update_vendor.app
/usb/dload/UPDATE.APP
/usb/dload/update_cust.app
/usb/dload/update_vendor.app
And I've tried most of those locations, and while the update.app is found, it doesn't want to flash. Even though it's willing to flash the exact same stuff in update.zip format via eRecovery.
The only other way is overriding the OTAs, but it actually has a pretty strict security check at the end for approval with some nifty encrypted text, so we're screwed there too.

i would like to know the dload method still work with SD card OR not? anyone with mate 9 got SD card in slot already try this?

New Firmware EU version
MHA-L29C432B126
changelog ::
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1366/g104/v68165/f1/full/changelog.xml
download link ::
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1366/g104/v68165/f1/full/update.zip

OnimushaPooh said:
i would like to know the dload method still work with SD card OR not? anyone with mate 9 got SD card in slot already try this?
Click to expand...
Click to collapse
The dload method no longer works. The update.app file is recognized but install always fails. HiSuite USB flash also doesn't work. Only confirmed way in is hijacking erecovery.

duraaraa said:
Only confirmed way in is hijacking erecovery.
Click to expand...
Click to collapse
I have just dicovered that dload indeed fails. Could you be elaborate / give some clue on how this "hijacking erecovery" is working?
Thanks a lot for your support.

dehnhaide said:
I have just dicovered that dload indeed fails. Could you be elaborate / give some clue on how this "hijacking erecovery" is working?
Thanks a lot for your support.
Click to expand...
Click to collapse
I wrote about it in this thread. You trick the phone into connecting to a fake query.hicloud.com and direct it to the firmware you want to download.

duraaraa said:
I wrote about it in this thread. You trick the phone into connecting to a fake query.hicloud.com and direct it to the firmware you want to download.
Click to expand...
Click to collapse
OK. I got that. But I have the whole update.zip package already downloaded. Is there any way I can flash it?! Sorry if I sound noob but this is my first Huawei Mate and am new to their firmware flashing approach.
Thanks.
Sent from my MHA-L29 using Tapatalk

Pleeez!
duraaraa said:
Huawei didn't pull the build. It's a DNS problem. It's only on their server in China, and isn't on their amazon co-located servers.
Set in your hosts file:
Code:
14.215.9.39 update.hicloud.com
And magically, the link works!
Can't be installed, though. With the Mate 9, I've tried HiSuite USB flashing (fails), flashing from dload folder (fails) and flashing from eRecovery (only thing that's worked.)
I've even unpacked a full rom image to try and reverse engineer how the dload folder works, but all I get is:
Code:
/sdcard/dload/au_temp.cfg
/sdcard/dload/UPDATE.APP
/sdcard/dload/update_cust.app
/sdcard/dload/update_vendor.app
/data/media/0/dload/update_cust.app
/data/media/0/dload/update_vendor.app
/data/update/dload/UPDATE.APP
/data/update/dload/update_cust.app
/data/update/dload/update_vendor.app
/usb/dload/UPDATE.APP
/usb/dload/update_cust.app
/usb/dload/update_vendor.app
And I've tried most of those locations, and while the update.app is found, it doesn't want to flash. Even though it's willing to flash the exact same stuff in update.zip format via eRecovery.
The only other way is overriding the OTAs, but it actually has a pretty strict security check at the end for approval with some nifty encrypted text, so we're screwed there too.
Click to expand...
Click to collapse
C'mon @duraaraa, please elaborate how the update.zip or its contents can be flashed from erecovery!!! Please... you've got me all tangled with this "Only confirmed way in is hijacking erecovery.".
Thanks for your help.

dehnhaide said:
C'mon @duraaraa, please elaborate how the update.zip or its contents can be flashed from erecovery!!! Please... you've got me all tangled with this "Only confirmed way in is hijacking erecovery.".
Thanks for your help.
Click to expand...
Click to collapse
If you want a simple explanation, here is how eRecovery works.
1. The phone sends a request to query.hicloud.com on port 80, asking for what firmware it should download.
2. query.hicloud.com sends it information about what firmware it should download, including a URL
3. The phone sends a permission request to download the files to huawei's servers. Then, the phone downloads and parses the URL plus /full/filelist.xml and gets a list of files. If it sees files which match the region of the phone, it recognizes it as a valid update, and begins downloads the files.
4. Before the install starts, the phone contacts query.hisuite.com again to confirm that it's allowed to install. If it receives permission, the phone checks the MD5 of the files it downloaded, then unzips the three files (an update, a public, and a regional file. Three zip files) The phone then tries to install them. If there is an issue (mismatch, not signed, etc.) it spits out an error and fails. If everything passes the test, it installs.
So my method of entry is emulating query.hicloud.com and update.hicloud.com to provide the phone with whatever zip files I want.

duraaraa said:
If you want a simple explanation, here is how eRecovery works.
1. The phone sends a request to query.hicloud.com on port 80, asking for what firmware it should download.
2. query.hicloud.com sends it information about what firmware it should download, including a URL
3. The phone sends a permission request to download the files to huawei's servers. Then, the phone downloads and parses the URL plus /full/filelist.xml and gets a list of files. If it sees files which match the region of the phone, it recognizes it as a valid update, and begins downloads the files.
4. Before the install starts, the phone contacts query.hisuite.com again to confirm that it's allowed to install. If it receives permission, the phone checks the MD5 of the files it downloaded, then unzips the three files (an update, a public, and a regional file. Three zip files) The phone then tries to install them. If there is an issue (mismatch, not signed, etc.) it spits out an error and fails. If everything passes the test, it installs.
So my method of entry is emulating query.hicloud.com and update.hicloud.com to provide the phone with whatever zip files I want.
Click to expand...
Click to collapse
Thanks for the explanation @duraaraa! Shall I understand that both query.hisuite.com and update.hicloud.com share the same 14.215.9.39 IP?
I have only seen the IP (14.215.9.39) for update.hicloud.com? Is there a different one for query.hicloud.com? I need to know to be able to correctly modify the /etc/hosts on my router.
Thanks for your support.

[Guide] Unlock Bootloader // Install TWRP // Root - Android 7.x NOUGAT

OK, so there's a post nearly identical to this, with the CLEAR exception of it being specific to Android 6.x (Marshmallow). For that thread, go HERE.
DO NOT ATTEMPT ANY OF THE BELOW STEPS ON MARSHMALLOW. THIS IS FOR ANDROID 7.X (NOUGAT ONLY)​
OK, quick backstory. Like the other link, none of this is my work and all the people whom I've worked with and confirmed each step of these instructions are working and validated are here:
spotting, clsA, Atarii, faizalotai, BonezMontana, schluk and Sheldd. This is NOT my work, this is the combination of all these guys help. Thank them! If you need any help, please post here. I'll help the best I can, but I've got a 15 month old and between changing diapers and RAGING FITS due to lack of Cheddar Goldfish, I spend my side time flashing like crazy. PLEASE assume all risk and responsibility when following the instructions below. If you mess up, ask for help. I'm not liable. Neither are the guys you should be thanking above for this!
Cheers!
This process assumes the following: You're on stock Android 7 (Nougat) with no modifications.​
Basic steps are:
1. Unlock the bootloader
2. Flash TWRP
3. Flash SuperSU
4. Fix your BT/NFC (if you have issues)
5. There is extra instruction here as well for AdAway and V4A (Viper4Android)
Unlock the bootloader​
Follow this link to unlock your bootloader.
1. Go to Huawei's EMUI site and log in. If you need to create a new account, do so. Link here: http://www.emui.com/en/plugin/hwdownload/download
2. Click on the DOWNLOAD link at the top of the site.
3. Underneath the search field you will see a green link that says "Unlock Bootloader". Click it and follow the instructions. You will be asked to enter in several pieces of information about your phone.
4. Once you've filled out all the information, you will receive your unlock code at the bottom of the screen. Write this down and save it. This number will NEVER change.
5. On your Honor 8, go to Settings > About and tap on the Build Number seven times until you unlock the Developer Settings.
6. In Developer Settings, check Enable OEM Unlock.
7. Scroll down a bit more and check USB Debugging.
8. Go to Huawei's site and download their HiSuite and install it. This installs the OFFICIAL Honor 8 USB driver. Link here: http://consumer.huawei.com/minisite/..._en/index.html Once the app is installed, you can unselect start with Windows under settings.
9. Plug in your Honor 8 with the provided USB cable. Give it about 45 seconds to install the driver and recognize it. You may need to go to your phone and tap on "Allow File Access". You will be presented with a question asking if you'd always like to trust the computer you just connected to. Select yes, if this is your primary computer you will be working with.
10. Now download the most up to date ADB drivers. A Google employee has created one link to get that and make it easy. Link here: https://developer.android.com/studio...orm-tools.html
11. Open the zip file you just downloaded and create a folder on your computer easy to get to (I recommend c:\ADB) and paste those files there so they are extracted.
12. Now open the folder up in Windows Explorer if you closed it and hold down the Shift key and RIGHT click in the open area and click "Open command window here"
13. Type adb devices and hit enter. You should see a device ID as a response in the window.
14. Type adb reboot bootloader and hit enter. Give it a couple of seconds and the phone will load the bootloader.
15. Now type fastboot devices and hit enter. You should see your device ID appear again.
16. LAST CHANCE before it wipes everything and unlocks the booloader!!! Type fastboot oem unlock XXXXXXXXXX (where XXXXXXXXXX is the unlock code you received on step 4) and hit enter. It will ask if you're sure. Once this is done, the phone will wipe your data, unlock the phone and reboot. Your Honor 8's bootloader is now unlocked.
Click to expand...
Click to collapse
Flash TWRP​
Grab a working copy of TWRP here.
1. Download TWRP into the same folder you used in the steps above (where you're keeping all your files)
2. Navigate in Windows Explorer to this location and hold down the Shift key and RIGHT click in the open area and click "Open command window here"
3. Type adb devices and hit enter. You should see a device ID as a response in the window.
4. Type adb reboot bootloader and hit enter. Give it a couple of seconds and the phone will load the bootloader.
5. Now type fastboot devices and hit enter. You should see your device ID appear again.
6. Type fastboot flash recovery frd-twrp.img and hit enter.
7. Once this is complete, unplug your phone.
8. Hold Volume UP and Power at the same time. Release ONLY the Power button after the blue Honor logo appears.
9. You now are booted into TWRP and it's been successfully flashed.
Click to expand...
Click to collapse
Flash SuperSU​
Download the SuperSU SPECIFICALLY FOR NOUGAT here.
1. Boot into TWRP
2. Once there, when asked to keep system read only? - swipe to allow modifications
3. Tap Install
4. Tap Select Storage - Select your SD card
5. Select the supersu file "SuperSU-v2.79-201612051815-EMUI5.0.zip"
6. Swipe to confirm flash
7. Ignore the multiple errors: "Failed to mount '/data' (Invalid argument)
8. Go back to the main menu
9. Select Reboot to Recovery
10. When asked to keep system read only? - swiped to allow modifications (again)
11. Tap Wipe
12. Tap Format Data
13. Type YES then hit enter
14. It will format data using make_ext4fs..
15. When finished, tap Reboot System
16. Reboot back into TWRP
17. Swipe to allow modifications (You can check the box to never show this again)
18. Tap Install
19. Select storage
20. Select your SD card
21. Select the supersu file "SuperSU-v2.79-201612051815-EMUI5.0.zip"
22. Swipe to confirm flash
23. You should see NO ERRORS now when installing SuperSU
24. Wipe cache/dalvik
25. Swipe to wipe
26. Reboot system
Click to expand...
Click to collapse
Fix your BT/NFC (if you have issues)​
Some people are stating that after flashing this fix that they lose their keyboard. I'm throwing up a link here to get the latest GBoard.apk file.
Follow these instructions to fix BT/NFC issues.
This file is for the FRD-L04 ONLY.
Instruction for AdAway​
Follow these instructions to get AdAway working. This is only instruction, NOT where to download. I suggest F-Droid. Use Google.
Instruction for V4A (Viper4Android)​
Follow these instructions to get Viper working on Nougat.
How multiple people have successfully gone back to MM if they have too many issues with Nougat.​
Follow these instructions to get back to MM. Breathe.. it's actually not that bad at all.
You can find the OFFICIAL files to download on the Honor Support site located HERE.

Hi, i suggest removing the code tags and add the quote one instead so that people wont have to scroll down and scroll sideways too

Thanks for the sum-up! This thread gave me enough confidence to tweak my Honor8 on Nougat.
I'll try to get Adaway tonight, and will report any problems
EDIT: After flashing the update_data_full_hw_usa.zip to get BT and NFC, I only got NFC back. Can't turn on BT.
I reformated data to f2fs and reflashed supersu then update_data_full_hw_usa.zip but it's even worse, I don't have NFC. @joesee, any idea what went wrong?
=> considering a rollback now...

I already have 2 zips for viper which just needs to install and then set selinux to permissive and no struggle with installation if u have busy box
Sent from my NATASHA using Tapatalk

LastStandingDroid said:
I already have 2 zips for viper which just needs to install and then set selinux to permissive and no struggle with installation if u have busy box
Sent from my NATASHA using Tapatalk
Click to expand...
Click to collapse
Yeah, there were a lot of people including myself that had issues with that not working unless we renamed that audio_effects.conf file. To test, I even tried the standard apk file to try to install because I really hate the new EQ layout of the version 2.5. It is such a pain in the butt to scroll over just to adjust a frequency!

trainpunk said:
Hi, i suggest removing the code tags and add the quote one instead so that people wont have to scroll down and scroll sideways too
Click to expand...
Click to collapse
That's the one I was actually trying to do but I've never posted anything extravagant like that on here haha. Thanks!

takichiman said:
Thanks for the sum-up! This thread gave me enough confidence to tweak my Honor8 on Nougat.
I'll try to get Adaway tonight, and will report any problems
EDIT: After flashing the update_data_full_hw_usa.zip to get BT and NFC, I only got NFC back. Can't turn on BT.
I reformated data to f2fs and reflashed supersu then update_data_full_hw_usa.zip but it's even worse, I don't have NFC. @joesee, any idea what went wrong?
=> considering a rollback now...
Click to expand...
Click to collapse
Well I've went through this process three times myself back when I was trying to figure it out. There's at least two other threads that say the data partition needs formatted to f2fs. I don't know if the formatting of the data partition has anything to do with it or not to be honest because right now my data partition is ext4 and I don't have issues. Before you roll back, try doing a factory reset and just letting that process reformat on it's own and see if that resolves. If it does, I'll update the OP and just take that part out.
It was only put there because several people said that it was a better format and more efficient, so I'm not sure!

joesee said:
Well I've went through this process three times myself back when I was trying to figure it out. There's at least two other threads that say the data partition needs formatted to f2fs. I don't know if the formatting of the data partition has anything to do with it or not to be honest because right now my data partition is ext4 and I don't have issues. Before you roll back, try doing a factory reset and just letting that process reformat on it's own and see if that resolves. If it does, I'll update the OP and just take that part out.
It was only put there because several people said that it was a better format and more efficient, so I'm not sure!
Click to expand...
Click to collapse
After the factory reset, NFC is back, but BT cannot be turned on.
From what I understood, do I need to make sure to have an ext4 data partition to rollback to MM ?
Thanks for the answer

takichiman said:
After the factory reset, NFC is back, but BT cannot be turned on.
From what I understood, do I need to make sure to have an ext4 data partition to rollback to MM ?
Thanks for the answer
Click to expand...
Click to collapse
I had a conversation with the guy in this thread: https://forum.xda-developers.com/ho...ing-nougat-t3550015/post70859564#post70859564 While he says you really should - I didn't, and had no problems at all with it. Your mileage may vary.

joesee said:
I had a conversation with the guy in this thread: https://forum.xda-developers.com/ho...ing-nougat-t3550015/post70859564#post70859564 While he says you really should - I didn't, and had no problems at all with it. Your mileage may vary.
Click to expand...
Click to collapse
Okay thank you.
Just for information, it looks like my firmware version is now B320 while I had the B360 before. Probably due to the flashing of update_data_full_hw_usa.zip
Regarding the rollback procedure (which I'm doing for the 1st time), while everybody mention that i should put the dload folder in the sdcard, the huawei pdf document indicates that I should put it in the internal storage
Is huawei mistaken or am I mixing things?

takichiman said:
Okay thank you.
Just for information, it looks like my firmware version is now B320 while I had the B360 before. Probably due to the flashing of update_data_full_hw_usa.zip
Regarding the rollback procedure (which I'm doing for the 1st time), while everybody mention that i should put the dload folder in the sdcard, the huawei pdf document indicates that I should put it in the internal storage
Is huawei mistaken or am I mixing things?
Click to expand...
Click to collapse
Right now there's too many version of data full.zip, your's because of older version of full data.zip..
Just make sure its around 0.88mb for b360..

takichiman said:
Okay thank you.
Just for information, it looks like my firmware version is now B320 while I had the B360 before. Probably due to the flashing of update_data_full_hw_usa.zip
Regarding the rollback procedure (which I'm doing for the 1st time), while everybody mention that i should put the dload folder in the sdcard, the huawei pdf document indicates that I should put it in the internal storage
Is huawei mistaken or am I mixing things?
Click to expand...
Click to collapse
Either or will work for the dload folder. I've flashed both actually. Might be better to put it on the SD instead of internal so it's easier to format. Your choice, really.
Regarding the firmware versions, I think the OTA brought it up to 360 and that update data is a zip created from 320. Don't quote me on that, though.

joesee said:
Either or will work for the dload folder. I've flashed both actually. Might be better to put it on the SD instead of internal so it's easier to format. Your choice, really.
Regarding the firmware versions, I think the OTA brought it up to 360 and that update data is a zip created from 320. Don't quote me on that, though.
Click to expand...
Click to collapse
faizalotai said:
Right now there's too many version of data full.zip, your's because of older version of full data.zip..
Just make sure its around 0.88mb for b360..
Click to expand...
Click to collapse
Following what @faizalotai said, I will find a data update for the B360 and try and flash it and see what happens.

takichiman said:
Following what @faizalotai said, I will find a data update for the B360 and try and flash it and see what happens.
Click to expand...
Click to collapse
I'd be curious to know because I'm on b320 right now. I haven't tried making a backup of my current ROM yet. I hope it doesn't fail. I've never been able to backup MM.

joesee said:
I'd be curious to know because I'm on b320 right now. I haven't tried making a backup of my current ROM yet. I hope it doesn't fail. I've never been able to backup MM.
Click to expand...
Click to collapse
Sadly, it didn't work. I was in that case in which I have no keyboard, no apps and so on...
So I rollbacked to MM using Huawei's official packages.
If anyone needs the B360 data file, refer to this thread

takichiman said:
Sadly, it didn't work. I was in that case in which I have no keyboard, no apps and so on...
So I rollbacked to MM using Huawei's official packages.
If anyone needs the B360 data file, refer to this thread
Click to expand...
Click to collapse
Did you get BT back?

joesee said:
Did you get BT back?
Click to expand...
Click to collapse
Yes,
when rolling back to MM, I also noticed that TWRP was replaced by the stock recovery. I'm not yet certain but the bootloader is probably locked now.
I think I lost BT because i flashed a data zip prior to the firmware version I was using.
But I remain curious, I think i'll try to update to Nougat again and retry all of this again.

Please, link downloadable files directly. If You write a complete tutorial, the peoples won't need to read another one, to point a final link, where he at least download the suggested files.
Please, short this way.

For what it's worth, I only had to flash this file from TWRP to get the apps back and fix nfc and bt on my l04. It's the data file for the newest b360. http://update.hicloud.com:8180/TDS/...09/f1/full/hw/usa/update_data_full_hw_usa.zip
Oh, the keyboard wasn't working... So I texted myself my email and password from my lady's phone, copied and pasted that in to get into the Play Store, opened up my apps and installed my favorite keyboard. Now to mess it up some more...

Skeletor916 said:
For what it's worth, I only had to flash this file from TWRP to get the apps back and fix nfc and bt on my l04. It's the data file for the newest b360. http://update.hicloud.com:8180/TDS/...09/f1/full/hw/usa/update_data_full_hw_usa.zip
Oh, the keyboard wasn't working... So I texted myself my email and password from my lady's phone, copied and pasted that in to get into the Play Store, opened up my apps and installed my favorite keyboard. Now to mess it up some more...
Click to expand...
Click to collapse
Thanks for sharing this. I'll update the OP with the newer b360 data file. I'm curious what the difference is between b320 and b360. Wonder if it's worth the effort to try to upgrade.

GRA-UL00C470B192 - can i update to marshmallow?

Hi everyone,
Model number: GRA-UL00
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
EMUI 3.1
I have just updated to the above firmware via firmware finder.
Is there a firmware that will give me marshmallow - as currently lollipop?
Appreciate any help
Cheers

smokiedawson said:
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
I have just updated to the above firmware via firmware finder.
Click to expand...
Click to collapse
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
smokiedawson said:
Is there a firmware that will give me marshmallow - as currently lollipop?
Click to expand...
Click to collapse
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.

Wow that is awesome reply, thanks so much, I'll give a shot tomorrow and let you know. Cheers

Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
GaT7 said:
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.
Click to expand...
Click to collapse

smokiedawson said:
Hi, the security patch level is 5 may 2017.
Click to expand...
Click to collapse
Ok, so that's like the latest anyway. Just wondering if you really need this one which is dated more than a year ago.
smokiedawson said:
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.........should i do the /dload update?
Click to expand...
Click to collapse
Yes, if you've already copied it, manually create a folder called d'load on the SD card & cut+paste it into this folder. Then try again.

Restarted phone, tried local update - its doing it now
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse

Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse

Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09

thanks wbrambley, I think i will leave like it is. probably sell it soon i reckon. It is open branded, bought outright. Not and never locked to any network.
Cheers for all help guys.
wbrambley said:
Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09
Click to expand...
Click to collapse

smokiedawson said:
Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
Click to expand...
Click to collapse
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.

ok, so have done the first update B361 - it actually started upgrade for a while, then said incompatability with customization information. Please download the correct update package - reboot.
So I rebooted, phone was completely wiped (no dramas), and set it up again. Couldn't do australia, so chose usa over english UK.
Now it shows following:
Model Number: GRACE
Build Number: GRA - C900B361
EMUI version EMUII 4.0.1
Android Version 6.0
Android Security patch level Juni 1 2016
I have noticed that right down the bottom of that screen it used to have a custom version (numbers and letters).
It's not there anymore.
Anyways i will try for the next update you mentioned now.

All good - did the update B372. I assume all is ok. model number GRACE
Build Number GRA-C900B372 (why does it not show the UL00?
EMUI 4.0.3
Android Version 6.0
Android security patch level July 1, 2017
Think it all seems good. Any chance of Nougat lol ?? Just kidding.
Cheers for all help, much appreciated. Not sure if anymore to do now, seem fine.
GaT7 said:
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.
Click to expand...
Click to collapse

Only other thing is when setting up, no mention of australia. Can only choose English (UK) or English (US). Then amongst the next selections is no australia etc. Any ideas?

Righto - lots of issues now. cant sign into google or anything at all actually. for example, trying to sign into google - just goes in a loop to sign in. cant even get past the next button.
Other stuff crashing. bluetooth doesnt seem to be working.
Should I somehow go back to another version?

Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.

That's ok, it happens. My problem is I can't even get my pc to show the sd card now to put the update file on. All I get is GRACE showing in my pc, and I open that, there is no files. Can't copy paste or anything, or even create new folder, very weird. This is via usb cable.
Trying to find a adapter for the micro sd card.
Any thoughts, sorry to be a pest.
GaT7 said:
Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.
Click to expand...
Click to collapse

Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.

ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
GaT7 said:
Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.
Click to expand...
Click to collapse

I know you said not to use firmware finder etc, just had a look out of curiosity, and attached image is showing - worth a try or not?
smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse

smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse
It shows the C900 'cause you have flashed a rom with different CUST partition from the original one. This is the reason why you are having those bugs. My advice for you is to extract the CUST image from GRA-UL00C636B361 with HuaweI Update extarctor and flash It in fastboot with the command "fastboot flash cust CUST.IMG".

Unknown Axon 7

Bought an Axon 7 from China 1.5 years ago. Very satisfied with it, but only got 2 OTA. Last one a couple of months ago. I tried in vain to identify the type. It is marked A2017 on backside. Buildnumber is ZTE_A2017CTJMV1.0.0B04. Is it possible to upgrade manually to Nougat?

Nisse1234 said:
Bought an Axon 7 from China 1.5 years ago. Very satisfied with it, but only got 2 OTA. Last one a couple of months ago. I tried in vain to identify the type. It is marked A2017 on backside. Buildnumber is ZTE_A2017CTJMV1.0.0B04. Is it possible to upgrade manually to Nougat?
Click to expand...
Click to collapse
That is really weird. But of course it is possible
Look, there are three ways to do this. You have the official method, which involves downloading the OTA yourself from the support page, unzipping it, putting it on the internal storage or SD and going to Updates to apply it. This one might fail. Then there's the TWRP way, but you need to unlock the bootloader. And then there's the MiFlash way, where you don't need unlocked bootloader and it will not fail, but it's a little bit of an extreme...
For now, do this:
http://devicedownload.zte.com.cn/support/product/201606031040/sd/20171009174830988.zip
Download that file and unzip it. There will be a file called "update.zip" and maybe a pdf inside. Take the update.zip and put it in the root of the internal storage. Then go to settings -> Updates, and it should detect it. Install it

Thank You
Thanks,
Downloaded and extracted the update.zip file. Put in the root of SD. Tried the system update. Got answer "Software is up to date" But nothing happens.

Nisse1234 said:
Thanks,
Downloaded and extracted the update.zip file. Put in the root of SD. Tried the system update. Got answer "Software is up to date" But nothing happens.
Click to expand...
Click to collapse
Try putting on the internal storage (not the SD card). If it still does not appear, then try updating through the stock recovery. That should work.
EDIT: just to be clear, you did not extract the contents of the update.zip, did you? You need to put the actual update.zip on the internal storage (you can try on the external sd card). As mentioned by choose an username, check the update.zip you downloaded. It it contains another update.zip, that is the file you need. You may have already done this, but I have seen others still get it wrong...
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.

joaste said:
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.
Click to expand...
Click to collapse
That's the point. I wanted to see if the normal update could go normally or not. Next step is MiFlash
At least we know it's an A2017...

Choose an username... said:
That's the point. I wanted to see if the normal update could go normally or not. Next step is MiFlash
At least we know it's an A2017...
Click to expand...
Click to collapse
You can still try first through stock recovery.

Right...
joaste said:
Try putting on the internal storage (not the SD card). If it still does not appear, then try updating through the stock recovery. That should work.
EDIT: just to be clear, you did not extract the contents of the update.zip, did you? You need to put the actual update.zip on the internal storage (you can try on the external sd card). As mentioned by choose an username, check the update.zip you downloaded. It it contains another update.zip, that is the file you need. You may have already done this, but I have seen others still get it wrong...
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.
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Click to collapse
The file "update.zip" contains 29 sub files, none of them was named update.zip.
No I did not unzip it.
This time I put the "update.zip" in the root of the phone folder. But nothing happened when I run the Settings»update.
How do I post screen shots in this forum?

Nisse1234 said:
The file "update.zip" contains 29 sub files, none of them was named update.zip.
No I did not unzip it.
This time I put the "update.zip" in the root of the phone folder. But nothing happened when I run the Settings»update.
How do I post screen shots in this forum?
Click to expand...
Click to collapse
Okay. Put it in the SD card. Then turn the phone off.
After it is completely off, hold Volume Up + power until the zte screen appears. You should get into the stock recovery.
Now, the stock recovery will most probably be in chinese, but you have to use an option that says 'sd' between a bunch of chinese stuff. It's easy to spot. Scroll to that option with the volume keys and select it with Power. The contents of the SD card will appear. Select the update.zip and see if it works or not.

Well...
Choose an username... said:
Okay. Put it in the SD card. Then turn the phone off.
After it is completely off, hold Volume Up + power until the zte screen appears. You should get into the stock recovery.
Now, the stock recovery will most probably be in chinese, but you have to use an option that says 'sd' between a bunch of chinese stuff. It's easy to spot. Scroll to that option with the volume keys and select it with Power. The contents of the SD card will appear. Select the update.zip and see if it works or not.
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Click to collapse
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?

Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
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Click to collapse
Nothing. If you use MiFlash they will get erased, but not this way.
Think about it this way; doing this from the Updates section actually issues a command that gets you into the recovery to flash the file. So basically you skip the Updates part.
Please tell me if the recovery is in chinese later

Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
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Click to collapse
Also a small FYI:
-Contacts are backed up on your Google account, and even if you don't have one you can export all of your contacts to a .vcf file, then back it up, and then import it once you finish
-Apps... Just download them again. You can backup the 'Android' folder that's on your internal storage, most games save their data there.
-Bank ID? Isn't that just a log in?

I format my zte axon 7 A2017G and now am stock on WiFi(when ever I tap next it will load then return to WiFi) and it seems the phone is locked by zte please how do I unlock it

Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
Click to expand...
Click to collapse
no,but you'd better make a backup .in order to prevent accidents