Help updating my huawei p8 5.0 to 6.0 marshmallow - Huawei P8 Questions & Answers

Good day. I am using a stock (not rooted) huawei p8 GRA-L09V100R001C900B151 running 5.0 lollipop in South Africa and cannot find anywhere how to update it to 6.0 marshmallow. Any help would be greatly appreciated. Thanks

Hi, I'd recommend checking for OTA updates from within your phone (in 3 places as below) whilst connected to the internet....
Settings > Update > Check for updates
HiCare app > Me tab > Check for updates
HiCare app > Service tab > OS Upgrade Early Adopters
Please return to let us know if any of the above worked, as this will help other users with the same issue.
Click here if you need to download & install the Huawei HiCare app.

Hi! I have the same problem as OP (except that my software version appears to be GRA-L09C432B200 and I'm in Poland).
Settings > Update > Check for updates tells me "No updates"
HiCare > Me > Check for updates tells me "Current version is up to date"
HiCare > Service > OS Upgrade Early Adopters tells me "Failed to obtain data" (even though internet connection is working well)
Everything is as if I've already had the newest version installed, but isn't the newest version available for the P8 supposed to be Android 6.0? I only have 5.0.

@Im_Curious, you are right that you should have been offered Marshmallow (Android 6) via OTA by now.
You can try the manual method - look in this thread for downloads & instructions: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe]
As you have B200, you can update to B370 directly (comments taken from the above thread):
silvano2 said:
i installed b370 over b200 without wipe and everything is ok
Click to expand...
Click to collapse
djg269 said:
The following versions can be upgraded
GRA-L09C432B200
GRA-L09C432B313
GRA-L09C432B317
GRA-L09C432B321
Click to expand...
Click to collapse
Precautions & Disclaimer:
1. Before attempting, make sure you have done a thorough, restorable backup
2. Have enough battery power remaining (or keep it plugged in during the update)
3. Do not interrupt the updating process in any way (do not switch off, do not reboot, etc)
4. After updating, your phone will most probably not receive any more OTA updates (i.e. manual updating only)
5. If anything goes wrong, you could end up with a bricked/non-working/irreparable phone, which is your responsibility alone. So, if it is working fine now, may be best to leave alone.

Thank you! I don't have an SD card, though. The instructions don't seem to work with internal storage. Is it possible to update from internal storage?

Yes, you can try from internal storage. If you've already downloaded the file (unzipped it to Update.app) & placed Update.app in a folder called dload, use this method from the phone:
Settings > Update > Menu > Local Update (or similar)
The phone may automatically reboot a few times (this is normal), but only when it is fully booted into the standard system will the update be completed.
P.S. You can now delete the large Update.app file in internal storage to save space.

Thanks for the reply! I've actually got a SD card earlier today and upgraded from it, because I couldn't find a way to upgrade from local storage. After the upgrade, everything seems to work well. It's nice to have an up to date phone.

Im_Curious said:
After the upgrade, everything seems to work well. It's nice to have an up to date phone.
Click to expand...
Click to collapse
That's good to know.
Yes, nice to have an up-to-date phone, but unfortunately there is usually some risk involved.

Hello friends .. I have an original P8 Rom which atualize 6.0 phone .. and now does not want to open any application tells me you access sd card and I can not connect to any mobile network. !! could you help me!? im from Costa Rica

chacon89 said:
Hello friends .. I have an original P8 Rom which atualize 6.0 phone .. and now does not want to open any application tells me you access sd card and I can not connect to any mobile network. !! could you help me!? im from Costa Rica
Click to expand...
Click to collapse
Review Apps Permission - MM requieres explicit permission to storage (SD Card) access. Check System > Apps > "Chrome" >Permissions>Storage (allow it).
Uninstall updates Android System WebView (update when it works).
Connectivity issue maybe related with permissions.
Saludos!

Still struggling
GaT7 said:
Hi, I'd recommend checking for OTA updates from within your phone (in 3 places as below) whilst connected to the internet....
Settings > Update > Check for updates
HiCare app > Me tab > Check for updates
HiCare app > Service tab > OS Upgrade Early Adopters
Please return to let us know if any of the above worked, as this will help other users with the same issue.
I tried all of the above steps after downloading the HiCare app and I get told my phone is up to date after every step, but it is running 5.0 stock. There seems to be no way to upgrade it (or downgrade it in order to upgrade it) that I can find.
Click to expand...
Click to collapse

bobwiggill said:
I tried all of the above steps after downloading the HiCare app and I get told my phone is up to date after every step, but it is running 5.0 stock. There seems to be no way to upgrade it (or downgrade it in order to upgrade it) that I can find.
Click to expand...
Click to collapse
Sorry, can't think of anything else, so best to contact Huawei's SA branch & enquire directly...
Phone: (0027) 860 861111
Opening days/time: Mon-Fri 07:00-22:00, Holiday & Weekend 08:00-17:00
Languages supported: English/Zulu/Xhosa/Tswana

I'm also on gra-l09v100r001c900b151. I'm also looking for a marshmallow update. In South Africa there is no ota update available. On huawei's official site there is also no update.
The update with c432 builds does not work. Can anyone help me find a c900b370 update or any other way to update this phone.
Thanks
Danie

Try this app:
play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder[/url]
If it doesn't work, look for your firmware here:
huawei.com/zamobile/consumer/support/search/index.htm?keywords=Gra-l09
PS: I'm a new user so I can't put direct links here. You will have to copy the above links and paste them in your browser.

DanieBeresford said:
I'm also on gra-l09v100r001c900b151. I'm also looking for a marshmallow update. In South Africa there is no ota update available. On huawei's official site there is also no update.
The update with c432 builds does not work. Can anyone help me find a c900b370 update or any other way to update this phone.
Click to expand...
Click to collapse
If Ammar_'s suggestions don't work, manually update to C900B170 first (link provided below), then subsequently to C432 builds as follows:
Make sure to do a thorough restorable backup if necessary before attempting any of them.
C900B170 - direct download from HERE
C432B200 - direct download from HERE
When on B200, check for OTA updates from within the phone: Settings > Update. If nothing is offered, you can further manually update to B390 (download & install the full version only - not the OTA update):
[Firmware] Huawei P8 B390 - GRA-L09C432/GRA-UL10C432 (OTA/FULL)
Let us know how you get on.

This morning I successfully updated my phone to marshmallow with the help of huawei south Africa. They send me this below email that I followed to the letter.
"We do not have this version (v100r001c900b151) on our side but kindly follow this link : ((I removed the link because I can't post links yet. It was to huawei south Africa's official site.))
GRA-L09_C02B397CUSTC02D001_Firmware_South Africa_Default_Android6.0_EMUI4.0
2016-09-20
Please follow the below steps to update:
Unzip file
Copy file to a SD Card
Switch of phone
Put in SD Card
Switch on the phone
Go to tools
Update
Update from sd card"
I believe this is the newest update available in my country even if it is not exactly for my network or phone. So far so good.
Thanks for all the help!
Danie

DanieBeresford said:
....."We do not have this version (v100r001c900b151) on our side but kindly follow this link : ((I removed the link because I can't post links yet. It was to huawei south Africa's official site.))
Click to expand...
Click to collapse
Thanks, here's the direct download B397 link if needed by others: GRA-L09_C02B397CUSTC02D001_Firmware_South Africa_Default_Android6.0_EMUI4.0

Huawei P8 help with marshmallow
I updated my p8 to B380 (GRA-C900B380) and started having problemas with calls over interner (whatsapp calls and facebook calls)
when i call someone o someone calls me, everything works fin for a few seconds and then they stop hearing me (i can hear them with no problems), and after waiting a few more seconds, it starst working normally again...
Does anybody know why? how can i fix it?
Thank you in advance for any help you could give me...

tarek88cl said:
I updated my p8 to B380 (GRA-C900B380) and started having problemas with calls over interner (whatsapp calls and facebook calls).....
Click to expand...
Click to collapse
What country are you in, & can you post the full model version in this format: GRA-xxxx

GaT7 said:
What country are you in, & can you post the full model version in this format: GRA-xxxx
Click to expand...
Click to collapse
Currently i'm in Spain, the full model is GRA-L09

Related

New UI language pack without root

Hi!
After my P8lite was stolen I've bought another one. Both devices are ALE-L21 and use the B185 build. However, I've found out that the new phone doesn't support as much languages (both for the interface and the keybord) as the previous one, including Swedish which I want to use.
Any suggestions how to install another language pack?
Thanks in advance!
Install as local update a Swedish firmware.
It worked here in Italy for missing italian language.
ItalianWolf said:
Install as local update a Swedish firmware.
It worked here in Italy for missing italian language.
Click to expand...
Click to collapse
How do you do that, please?
inferio said:
How do you do that, please?
Click to expand...
Click to collapse
download a "standard" firmware, unzip, put in dload folder (on internal memory or sd card) from updater do a local update.
What firmware have you now?
ItalianWolf said:
download a "standard" firmware, unzip, put in dload folder (on internal memory or sd card) from updater do a local update.
What firmware have you now?
Click to expand...
Click to collapse
It is ALE-L21POLC150B185.
I have found some suitable firmware. However, would I need to do a factory reset?
inferio said:
It is ALE-L21POLC150B185.
I have found some suitable firmware. However, would I need to do a factory reset?
Click to expand...
Click to collapse
No, but you can do it after if there's any problem.
Edit:
firmware must be same or later version.
ItalianWolf said:
No, but you can do it after if there's any problem.
Edit:
firmware must be same or later version.
Click to expand...
Click to collapse
I did what you suggested. Downloaded build ALE-L21C432B188, loaded it to the memory card and ran "local update". After the phone restarted and "installed" the update, nothing happened! I'm just still stuck with the original firmware with no changes.
Any suggestions? Is it that maybe the builds are not compatible with each other for some reason (I can't find any other local update packs though)? Should I do a downgrade first then (if it's possible without a factory reset)?
inferio said:
I did what you suggested. Downloaded build ALE-L21C432B188, loaded it to the memory card and ran "local update". After the phone restarted and "installed" the update, nothing happened! I'm just still stuck with the original firmware with no changes.
Any suggestions? Is it that maybe some the builds are not compatible with each other for some reason? (I can't find any other local update packs though)
Click to expand...
Click to collapse
You need ALE-L21POLC150Bxxx where xxx is 185 (the same) or upper (newer).
B188 it's not a full update, try with C432B170 or C432B171; if it's present a folder named cust or custom do it first (rename folder dload and do a local update )
ItalianWolf said:
You need ALE-L21POLC150Bxxx where xxx is 185 (the same) or upper (newer).
B188 it's not a full update, try with C432B170 or C432B171; if it's present a folder named cust or custom do it first (rename folder dload and do a local update )
Click to expand...
Click to collapse
Using a ALE-L21POLC150Bxxx build probably wouldn't solve my problem because it looks like it is a Polish version without the Swedish language option.
Do you think C432B170 would work for me without factory reset (because it is a downgrade)?

ZTE Axon 7 Rom version

I just bought ZTE Axon 7 from china and it came with ZTE_A2017V1.0.0.B07.0 build number. What kind of ROM is this? I read about "U" ot "G" versions, but i have never seen the "V" mentioned anywhere. Is there any updates for this ROM, is it rootable?
Markovo said:
I just bought ZTE Axon 7 from china and it came with ZTE_A2017V1.0.0.B07.0 build number. What kind of ROM is this? I read about "U" ot "G" versions, but i have never seen the "V" mentioned anywhere. Is there any updates for this ROM, is it rootable?
Click to expand...
Click to collapse
The V is not the model number. V as in Version of the ROM.
ZTE A2017 V(ersion)1.0.0.B07.0
A2017 is the Chinese model, A2017G is the Global/Europe model, A2017U is the North American model.
xtermmin said:
The V is not the model number. V as in Version of the ROM.
ZTE A2017 V(ersion)1.0.0.B07.0
A2017 is the Chinese model, A2017G is the Global/Europe model, A2017U is the North American model.
Click to expand...
Click to collapse
So anything stated that works (rooting, unlocking, etc.) with A2017 (not A2017G, A2017U) will work with this one?
Markovo said:
So anything stated that works (rooting, unlocking, etc.) with A2017 (not A2017G, A2017U) will work with this one?
Click to expand...
Click to collapse
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
aerofly14 said:
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
Click to expand...
Click to collapse
Enable Developer Options and toggle on "OEM Unlocking". Even if you aren't going to be unlocking, it apparently needs to be turned on if you want to flash via sdcard.
xtermmin said:
Enable Developer Options and toggle on "OEM Unlocking". Even if you aren't going to be unlocking, it apparently needs to be turned on if you want to flash via sdcard.
Click to expand...
Click to collapse
Thanks xtermmin! I thought I had done that through the "Android devices manager" (my translation of the ZTE French translation) being authorised to lock a device or erase the data... but apparently this is not the solution...
It seems that I cannot find this Developer Options in any menu... and thus cannot toggle the "OEM unlocking"...
I have an option called "self Protection" , would it be it?
aerofly14 said:
Thanks xtermmin! I thought I had done that through the "Android devices manager" (my translation of the ZTE French translation) being authorised to lock a device or erase the data... but apparently this is not the solution...
It seems that I cannot find this Developer Options in any menu... and thus cannot toggle the "OEM unlocking"...
I have an option called "self Protection" , would it be it?
Click to expand...
Click to collapse
To enable Developer Options: Settings > About Phone > Tap on Build Number a bunch of times
If you don't know how to enable the developer options you should wait and read carefully all the stuff here about rooting and BL Unlock. Im sorry, but it sounds like you don't know what you are doing. Just be warned
aerofly14 said:
I also received an A2017 Axon with B07 system release... with MiFavor 4.0
I just retrieved B13 from the china ZTE site, unzipped it in my SD Card at root level, and tried to make a system update from the SD Card... at this time with no success : just got the message :
QUOTE
Supported API : 3
Sorry, you can't sdcard upgrade"
UNQUOTE
as most of the android screen is in chinese, I am wondering if I have not used the wrong option? (I used the option line starting with "sdcard" among chinese characters...)
Click to expand...
Click to collapse
Can you upload the B13 version on some sharing platform (like WeTransfer for example). I would really love to give it a try!
xtermmin said:
To enable Developer OptionsSettings > About Phone > Tap on Build Number a bunch of times
Click to expand...
Click to collapse
Excellent thank you! I was able to go into this mode, and get the authorisation for the upgrade from the SD card.
I have unzipped the B13 package, including the update.zip file as well, at the root level of the SD card, but when I select to upgrade from the SD Card, I am shown the directory of that SD Card, which shows only 2 subdirectories coming from update.zip :Meta-Inf and Cache... the various files coming from update.zip are not visible...
When I select the SD Card directory itself I get "installation aborted".
Would you mind giving me some hint (I brewse through the forum, and nobody explains the process in details...)... I am not a developer but owning a chinese Axon, I suppose that no update will come through OTA... (previously I had a ZTE Blade S6 and had no other choice than to upgrade from the SD Card, and this was much easier than on this Axon 7)
Thanks a lot!
---------- Post added at 06:02 PM ---------- Previous post was at 05:55 PM ----------
Diplodocus123 said:
If you don't know how to enable the developer options you should wait and read carefully all the stuff here about rooting and BL Unlock. Im sorry, but it sounds like you don't know what you are doing. Just be warned
Click to expand...
Click to collapse
You are right! I am not a developer , and I am not trying to root, just trying to upgrade to B13 from the vendor's site , like I did on my previous ZTE Blade S6... it just appears that it is less simple to upgrade the Axon7 than the Blade S6... knowing that Blade S6 was fully in English while Axon 7 still uses Chinese...
Thanks for your suggestions , I have gone through the forum, but detailed operations are not described...
aerofly14 said:
Excellent thank you! I was able to go into this mode, and get the authorisation for the upgrade from the SD card.
I have unzipped the B13 package, including the update.zip file as well, at the root level of the SD card, but when I select to upgrade from the SD Card, I am shown the directory of that SD Card, which shows only 2 subdirectories coming from update.zip :Meta-Inf and Cache... the various files coming from update.zip are not visible...
When I select the SD Card directory itself I get "installation aborted".
Click to expand...
Click to collapse
Don't unzip the update.zip file. Flash it.
Just installed the B13 update and suddenly the phone wants a password to start!? I never had a password before the update. Wtf!
xtermmin said:
Don't unzip the update.zip file. Flash it.
Click to expand...
Click to collapse
Thanks a lot, it worked fine... but at the reboot the phone asks for a password..., which is not my usual password...
I suppose this is a developer's password?
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Markovo said:
Just installed the B13 update and suddenly the phone wants a password to start!? I never had a password before the update. Wtf!
Click to expand...
Click to collapse
Same problem for me : B13 is correcctly installed but boot requires a password to activate Android...
1/ I have requested this password via the vendor on Aliexpress... otherwise will ask ZTE directly
2/ I saw on this forum that someone advises to do a factory recovery, but I suppose this means going back to the previous ZTE release?
ultramag69 said:
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Click to expand...
Click to collapse
Good! I was thus able to start my Axon A2017 under B13, thank you!!
I already see a number of improvements , however this version provides android without any Google app... that I will need to reinstall...
ultramag69 said:
No, you just need to wipe data...
ZTE encrypts the system and data partitions, for the Axon 7, on boot but it seems to not follow through when you upgrade the entire rom.
OTA's are fine but complete rom upgrade requires you to go to recovery and wipe data...
Click to expand...
Click to collapse
I did a hard reset and that fixed the password problem for me.
The B13 version did has some improvements, but is it rootable?
aerofly14 said:
Good! I was thus able to start my Axon A2017 under B13, thank you!!
I already see a number of improvements , however this version provides android without any Google app... that I will need to reinstall...
Click to expand...
Click to collapse
Use ZTE market to install gmail, google play store and google play services (you can install others too but these 3 are needed). Search for google installer on ZTE market.
Once these 3 are installed go to apps, Mi-Assisstant and then autorun, make all 3 autorun and you shoulld be good to go. Log into playstore 1st and update everything. When you try to go to gmail it will probably try to upgrade google play sertvices. Let it. If you have issues then keep trying, may take up to an hour , it's just not registered on google yet.
Cheers...
ultramag69 said:
Use ZTE market to install gmail, google play store and google play services (you can install others too but these 3 are needed). Search for google installer on ZTE market.
Once these 3 are installed go to apps, Mi-Assisstant and then autorun, make all 3 autorun and you shoulld be good to go. Log into playstore 1st and update everything. When you try to go to gmail it will probably try to upgrade google play sertvices. Let it. If you have issues then keep trying, may take up to an hour , it's just not registered on google yet.
Cheers...
Click to expand...
Click to collapse
Did this exactly (except that I did not use ZTE market but another place) and it works excellently... many thanks!!!
aerofly14 said:
Did this exactly (except that I did not use ZTE market but another place) and it works excellently... many thanks!!!
Click to expand...
Click to collapse
Hi
Just received my phone in Chines version as well, trying to install Google via ZTE Market but no luck.
What exactly you did to install them?
Many thanks!

GRA-UL00C470B192 - can i update to marshmallow?

Hi everyone,
Model number: GRA-UL00
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
EMUI 3.1
I have just updated to the above firmware via firmware finder.
Is there a firmware that will give me marshmallow - as currently lollipop?
Appreciate any help
Cheers
smokiedawson said:
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
I have just updated to the above firmware via firmware finder.
Click to expand...
Click to collapse
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
smokiedawson said:
Is there a firmware that will give me marshmallow - as currently lollipop?
Click to expand...
Click to collapse
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.
Wow that is awesome reply, thanks so much, I'll give a shot tomorrow and let you know. Cheers
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
GaT7 said:
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.
Click to expand...
Click to collapse
smokiedawson said:
Hi, the security patch level is 5 may 2017.
Click to expand...
Click to collapse
Ok, so that's like the latest anyway. Just wondering if you really need this one which is dated more than a year ago.
smokiedawson said:
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.........should i do the /dload update?
Click to expand...
Click to collapse
Yes, if you've already copied it, manually create a folder called d'load on the SD card & cut+paste it into this folder. Then try again.
Restarted phone, tried local update - its doing it now
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse
Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse
Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09
thanks wbrambley, I think i will leave like it is. probably sell it soon i reckon. It is open branded, bought outright. Not and never locked to any network.
Cheers for all help guys.
wbrambley said:
Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09
Click to expand...
Click to collapse
smokiedawson said:
Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
Click to expand...
Click to collapse
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.
ok, so have done the first update B361 - it actually started upgrade for a while, then said incompatability with customization information. Please download the correct update package - reboot.
So I rebooted, phone was completely wiped (no dramas), and set it up again. Couldn't do australia, so chose usa over english UK.
Now it shows following:
Model Number: GRACE
Build Number: GRA - C900B361
EMUI version EMUII 4.0.1
Android Version 6.0
Android Security patch level Juni 1 2016
I have noticed that right down the bottom of that screen it used to have a custom version (numbers and letters).
It's not there anymore.
Anyways i will try for the next update you mentioned now.
All good - did the update B372. I assume all is ok. model number GRACE
Build Number GRA-C900B372 (why does it not show the UL00?
EMUI 4.0.3
Android Version 6.0
Android security patch level July 1, 2017
Think it all seems good. Any chance of Nougat lol ?? Just kidding.
Cheers for all help, much appreciated. Not sure if anymore to do now, seem fine.
GaT7 said:
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.
Click to expand...
Click to collapse
Only other thing is when setting up, no mention of australia. Can only choose English (UK) or English (US). Then amongst the next selections is no australia etc. Any ideas?
Righto - lots of issues now. cant sign into google or anything at all actually. for example, trying to sign into google - just goes in a loop to sign in. cant even get past the next button.
Other stuff crashing. bluetooth doesnt seem to be working.
Should I somehow go back to another version?
Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.
That's ok, it happens. My problem is I can't even get my pc to show the sd card now to put the update file on. All I get is GRACE showing in my pc, and I open that, there is no files. Can't copy paste or anything, or even create new folder, very weird. This is via usb cable.
Trying to find a adapter for the micro sd card.
Any thoughts, sorry to be a pest.
GaT7 said:
Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.
Click to expand...
Click to collapse
Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
GaT7 said:
Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.
Click to expand...
Click to collapse
I know you said not to use firmware finder etc, just had a look out of curiosity, and attached image is showing - worth a try or not?
smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse
smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse
It shows the C900 'cause you have flashed a rom with different CUST partition from the original one. This is the reason why you are having those bugs. My advice for you is to extract the CUST image from GRA-UL00C636B361 with HuaweI Update extarctor and flash It in fastboot with the command "fastboot flash cust CUST.IMG".

[GUIDE] [NO ROOT] Manually update firmware from update.zip

Tested on non-rooted KIW-L22 Indian version. Using this method successfully updated from B370 to B381. For manually update your firmware without root just follow the instructions........
1. Download and install Firmware Finder from play store.
2. Open Firmware Finder. Click on menu or swipe left ? edge to right. Click on settings and check "use proxy for install". Now wait for sometimes for downloading the proxy apps.
3. After downloading proxy apk, install it and open. Now close it.
4. Open Firmware Finder. Click on refresh icon at lower right ? corner. You will find various package for your device. (My base firmware was B370 so I clicked on B381. Coz it was latest firmware for my device.). Now click on the latest package depending on your base firmware and download it.
5. When download finished go to phone settings. If you're using WiFi network then go to the WiFi and click and hold on the connected network name. And click forgot network. Now again click on that network name and connect. It will asks for password. Enter your password then click on advanced options. And type port : 8080, server : localhost. After typing click on connect.
If you are using mobile network then go to the phone settings and click on more. Then click on mobile network>access point names. Now edit into your apn and type localhost in Proxy and 8080 in Port. Save the apn.
6. Open Firmware Finder. Click on refresh icon and click on the package name which you have downloaded. Then click on "Send firmware to updater". Wait, till Firmware Finder Proxy opens.
7. Now minimize everything. GO to phone settings, scroll down and touch on "UPDATE". You'll see a new firmware package available for your device. Just click on QUICK UPDATE and download. Wait for 10 - 15 seconds, then pause the download.
8. Now open file manager and go to the internal storage. Scroll down and open HWFF >null. You'll find "update.zip" file here. Copy it and go back. Scroll down to HwOUC folder. Open the folder, you'll find another folder in it which starts with some digit. Open it and paste the copied update.zip file here. (there are already a update.zip file in it, during paste it shows do you want to replace? Just click yes).
9. Go to phone settings. Scroll down and open UPDATE. THEN resume download. It will show 100%. Reboot your device and update.
Press thanks button if I help you..........
Screenshots
Thanks for the guide . This works perfectly in my L24 and L22 . Though this is an old one , i was thankful for ue efforts to help those newbies. +1
gopinaidu77 said:
Thanks for the guide . This works perfectly in my L24 and L22 . Though this is an old one , i was thankful for ue efforts to help those newbies. +1
Click to expand...
Click to collapse
Yeah, it's old one. It's for newbie, who doesn't know too much about adb, bootloader unlocked
rajibie said:
Yeah, it's old one. It's for newbie, who doesn't know too much about adb, bootloader unlocked
Click to expand...
Click to collapse
But todays otas never involve anything with otp , they have dual verification, one with updater app and then recovery verifies the data given by updater ,later followed by installation
i wanna ask, what happens if the Cust i'm about to flash doesn't match with the current one?
kychesnko said:
i wanna ask, what happens if the Cust i'm about to flash doesn't match with the current one?
Click to expand...
Click to collapse
It will fail.
I know this post is a year old, and thanks for your effort. If an update, even older one is available though, wouldn't it eventually be pushed to the update app on a stock phone without doing this? I ask because I just got my husband's L24 factory reset on B331 and it then received a D003 cust ota update.... though it is dated from 2016.
Cheers.

Security update rollback [P8]

Hello people !
I have just one question about my Huawei P8 , becouse my phone was auto updated few weeks ago ( Google security update)
My build number is B397 and i have got Marshmallow 6.0 ( EMUI 4.0.3 now ) . . How to rollback to 4.0 EMUI ( i had that before )?
Please write steps
Thank you for answer,
Why do you want to go back?
Do you remember the build number (B???) for EMUI 4.0? You must know this, otherwise there'll be lots of trial & error.
What is your full 'Build number' in Settings > About phone? It'll be in this format or similar for a P8: GRA-xxxxCxxxBxxx.
If you have a GRA-L09C432 build, you should consider installing B398 as it's the latest: [Firmware] GRA-L09C432B398 firmware available through Firmware Finder
GaT7 said:
Why do you want to go back?
Do you remember the build number (B???) for EMUI 4.0? You must know this, otherwise there'll be lots of trial & error.
What is your full 'Build number' in Settings > About phone? It'll be in this format or similar for a P8: GRA-xxxxCxxxBxxx.
If you have a GRA-L09C432 build, you should consider installing B398 as it's the latest: [Firmware] GRA-L09C432B398 firmware available through Firmware Finder
Click to expand...
Click to collapse
I have got now GRA- L09C432B397 , but what i had before i dont remember All what i know is build number of January google security patch : GRA-L09C432B391 , Hope thats enought .
Trza33 said:
I have got now GRA- L09C432B397 , but what i had before i dont remember All what i know is build number of January google security patch : GRA-L09C432B391 , Hope thats enought .
Click to expand...
Click to collapse
Ok, that's enough, but not guaranteed to get you back to EMUI 4.0 - worth a try anyway if you don't know for sure.
You can get B391 for your build number from this thread (install instructions lower down main post): [Firmware] Huawei P8 B391 - GRA-L09C432/GRA-UL10C432 (OTA/FULL) (2016-12-26), or better use the link below as that thread has many links & you could download the wrong one by mistake:
FULL update (1.64Gb): http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v71319/f1/full/update.zip
Also, do a thorough backup before applying the update - this is for safety only (Huawei's free HiSuite works well for me).
NOTE: It's important that your phone is not-network branded for the above to install safely. If it's network-branded, during bootup the network's logo will display, & there may be network-related apps installed (also known as 'bloatware'). If yes, then do not install the above. Let us know & we'll try to find the correct one from your network (by the way, & to answer your pm, this has nothing to do with turning off / on your WiFi/4G connection or other mobile network. Network-branded only means the installed firmware is 'branded' by the network).
EDIT: Sorry, from the screenshot posted by the op (DrunphO) in the above thread, this update will get you back to EMUI 4.0.1
Never mind, even last year's B370 (June2016) had EMUI 4.0.1: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe], so B391 should do
GaT7 said:
Ok, that's enough, but not guaranteed to get you back to EMUI 4.0 - worth a try anyway if you don't know for sure.
You can get B391 for your build number from this thread (install instructions lower down main post): [Firmware] Huawei P8 B391 - GRA-L09C432/GRA-UL10C432 (OTA/FULL) (2016-12-26), or better use the link below as that thread has many links & you could download the wrong one by mistake:
FULL update (1.64Gb): http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v71319/f1/full/update.zip
Also, do a thorough backup before applying the update - this is for safety only (Huawei's free HiSuite works well for me).
NOTE: It's important that your phone is not-network branded for the above to install safely. If it's network-branded, during bootup the network's logo will display, & there may be network-related apps installed (also known as 'bloatware'). If yes, then do not install the above. Let us know & we'll try to find the correct one from your network (by the way, & to answer your pm, this has nothing to do with turning off / on your 4G or other mobile network. Network-branded only means the installed firmware is branded by the network).
EDIT: Sorry, from the screenshot posted by the op (DrunphO) in the above thread, this update will get you back to EMUI 4.0.1
Never mind, even last year's B370 (June2016) had EMUI 4.0.1: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe], so B391 should do
Click to expand...
Click to collapse
Can u explain where should i put this folder in my phone ?
I connected phone to PC , now i only need to know where to put folder Than should i go to settings > Phone updates and install this package right ?
By things network branded u meant that i need to turn off every connection of phone with nettworks life wifi / 4G ?
Trza33 said:
Can u explain where should i put this folder in my phone ?
I connected phone to PC , now i only need to know where to put folder Than should i go to settings > Phone updates and install this package right ?
Click to expand...
Click to collapse
Full install instructions are in the B391 thread I linked to.
Trza33 said:
By things network branded u meant that i need to turn off every connection of phone with nettworks life wifi / 4G ?
Click to expand...
Click to collapse
No, please see my edited post about this.
GaT7 said:
Full install instructions are in the B391 thread I linked to.
No, please see my edited post about this.
Click to expand...
Click to collapse
Problem is that i dont know what u mean , im not English-speaking man
Trza33 said:
Problem is that i dont know what u mean , im not English-speaking man
Click to expand...
Click to collapse
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
GaT7 said:
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
Click to expand...
Click to collapse
Well , im from Slovenia - slovenian . I know that i am good in english but - Nettwork-Braneded is new fore me since im not expert in phones in other languagues

			
				
Doesnt work
GaT7 said:
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
Click to expand...
Click to collapse
Dude , when i try it says Warning : no upgrade file
I got 2 files when i extract the folder : http://prntscr.com/g3l1tj , should i put both in dload ? I only put Update.app
Trza33 said:
Dude , when i try it says Warning : no upgrade file
I got 2 files when i extract the folder : http://prntscr.com/g3l1tj , should i put both in dload ? I only put Update.app
Click to expand...
Click to collapse
As I mentioned in step 4, have you copied the Update.app file to the correct path: microSD card/dload folder? (It really doesn't make any difference if you also include the Meta-inf folder, but it's not required.)
Also, make sure to disconnect the USB cable connected to the computer before running the update.
If you've done all the above correctly, & it still doesn't work, your download or Update.app file could be corrupt - check the MD5 checksum value of these files.
Untouched, zipped B391 download MD5 should be: 6B2CBEFAB63B1D9068083B3C29FD0B52
Unzipped to Update.app file only MD5 should be: 0263F76F12699B93F98FEAEB5479DE94
Use the free HashTab to check their MD5 values. If you need to know how to use, here's a simple tutorial: HashTab verifies the integrity of your downloads
If the MD5 values don't match exactly, do not try installing again as you'll get the same problem or a corrupt install/bricked phone.
Instead, download the B391 update again from the link I provided & check their MD5 values as applicable - if they match exactly, try to install again using the same method.
GaT7 said:
As I mentioned in step 4, have you copied the Update.app file to the correct path: microSD card/dload folder? (It really doesn't make any difference if you also include the Meta-inf folder, but it's not required.)
Also, make sure to disconnect the USB cable connected to the computer before running the update.
If you've done all the above correctly, & it still doesn't work, your download or Update.app file could be corrupt - check the MD5 checksum value of these files.
Untouched, zipped B391 download MD5 should be: 6B2CBEFAB63B1D9068083B3C29FD0B52
Unzipped to Update.app file only MD5 should be: 0263F76F12699B93F98FEAEB5479DE94
Use the free HashTab to check their MD5 values. If you need to know how to use, here's a simple tutorial: HashTab verifies the integrity of your downloads
If the MD5 values don't match exactly, do not try installing again as you'll get the same problem or a corrupt install/bricked phone.
Instead, download the B391 update again from the link I provided & check their MD5 values as applicable - if they match exactly, try to install again using the same method.
Click to expand...
Click to collapse
I think my phone is cursed xD MD5 r both matching , i put file in the right place and still doesnt find a ****ing file . Could you give me another file to download ? Build number : GRA-L09C432B390
Well , i did it again with another update with another build number ( L09C432B390) . When i "agree" with SDCard Upgrade it says Warning : No upgrade file ... But i know that i put my file unziped in dload in Sd card in a right place ...
Trza33 said:
I think my phone is cursed xD MD5 r both matching , i put file in the right place and still doesnt find a ****ing file . Could you give me another file to download ? Build number : GRA-L09C432B390
Click to expand...
Click to collapse
Trza33 said:
Well , i did it again with another update with another build number ( L09C432B390) . When i "agree" with SDCard Upgrade it says Warning : No upgrade file ... But i know that i put my file unziped in dload in Sd card in a right place ...
Click to expand...
Click to collapse
Hi again, just to confirm the Update.app file was in the external SDcard/dload folder - see the pic enclosed.
Well, before you checked with B390, I thought there may be something wrong with B391, but it installed ok for me (I was on B398 previously) - see the other pic enclosed.
-----------
- Where did you buy the phone from?
- Did you buy it new or secondhand?
- If you bought it brand new, can you contact the company who sold it to you to ask if it is network-branded?
- Did it always have a C432 firmware build?
- What is the model number on the rear/back, lower part of the phone: GRA-xxxx?
- Is the phone rooted?
- Does the IMEI info check out correctly for a P8 GRA-L09 at these 3 sites: http://www.imei.info | http://sim-unlock.net/imei_check/Huawei | http://consumer.huawei.com/uk/support/warranty-query
All checked
GaT7 said:
Hi again, just to confirm the Update.app file was in the external SDcard/dload folder - see the pic enclosed.
Well, before you checked with B390, I thought there may be something wrong with B391, but it installed ok for me (I was on B398 previously) - see the other pic enclosed.
-----------
- Where did you buy the phone from?
- Did you buy it new or secondhand?
- If you bought it brand new, can you contact the company who sold it to you to ask if it is network-branded?
- Did it always have a C432 firmware build?
- What is the model number on the rear/back, lower part of the phone: GRA-xxxx?
- Is the phone rooted?
- Does the IMEI info check out correctly for a P8 GRA-L09 at these 3 sites: http://www.imei.info | http://sim-unlock.net/imei_check/Huawei | http://consumer.huawei.com/uk/support/warranty-query
Click to expand...
Click to collapse
Well , i bought it from nearest store and it was brand new I didnt root my phone ... And still dont know why it doesnt work ... I also put stats of my phone down below And yeah , file is in the same location as your screens
Trza33 said:
Well , i bought it from nearest store and it was brand new I didnt root my phone ... And still dont know why it doesnt work ... I also put stats of my phone down below And yeah , file is in the same location as your screens
Click to expand...
Click to collapse
Copy the same file with the 'dload' folder to the Internal memory, remove your SD card and try to install it again.
I did that before , anyway i solved the problem and istalled succesfully There was already dload file , but it was in the other map thats why my phone didnt recognize the file

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