Is my S10 Plus a refurb/return? - Samsung Galaxy S10+ Questions & Answers

I purchased a brand new S10 Plus from a reputable Verizon store yesterday in person at the mall. The box was sealed with the standard round clear stickers and everything seemed legit. However when I got home and unboxed the device it didn't look anything like I've seen in unboxing videos. In the videos I've seen everything is neatly organized in compartments and the headphones are displayed in cardboard. With mine the phone looked fine, new, wrapped in sticky plastic. However the accessories were individually wrapped in plastic bags and just kind of jumbled into the bottom of the box. I also noticed that the AKG earbuds don't look like the "newer" white thicker cord version I've seen online. They're identical to my old Note 9 earbuds. The model number printed on the earbud bag says "EO-IG955" when I Google that it brings me to the S8/S9 buds.
Does this seem fishy? Is there any way to tell if my device is a refurb?
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dills84 said:
I purchased a brand new S10 Plus from a reputable Verizon store yesterday in person at the mall. The box was sealed with the standard round clear stickers and everything seemed legit. However when I got home and unboxed the device it didn't look anything like I've seen in unboxing videos. In the videos I've seen everything is neatly organized in compartments and the headphones are displayed in cardboard. With mine the phone looked fine, new, wrapped in sticky plastic. However the accessories were individually wrapped in plastic bags and just kind of jumbled into the bottom of the box. I also noticed that the AKG earbuds don't look like the "newer" white thicker cord version I've seen online. They're identical to my old Note 9 earbuds. The model number printed on the earbud bag says "EO-IG955" when I Google that it brings me to the S8/S9 buds.
Does this seem fishy? Is there any way to tell if my device is a refurb?
Click to expand...
Click to collapse
I never took mine out of the box but I just looked and mine are the black EO-IG955 earbuds, the exact same one that came with my S9, which are also still In their original package. Mine were in a black sleeve not jumbled, so you got the right buds apparently and you can't go by that.

I picked mine up from best buy yesterday and the packaging was the same as yours. Except the hardware was white. Shouldn't it say refurbished on the box

If the earbuds are the same as the S9 why are some people receiving the ones in this video? I'm assuming the color of the hardware corresponds to the color of your device? My phone is prism black and all my accessories are black.
https://youtu.be/-PX9CMfi8J0

dills84 said:
If the earbuds are the same as the S9 why are some people receiving these? I'm assuming the color of the hardware corresponds to the color of your device? My phone is prism black and all my accessories are black.
Click to expand...
Click to collapse
Samsung is great about packing different accessories according to the country, so maybe that's it. I also have the black and all my accessories are black also. I'm just glad they've gotten away from packing white power plugs with black devices. LOL, I've got a box of white ones.

Also the charging cable that came with is shorter than then one that comes with my note 9. I guess its finally time for me to break down and get the wireless charger.

Related

[VIDEO REVIEW] Sikai Cases off eBay

Hey I made these videos so you can all laugh at me ok? You can probably guess I'm not the next Youtube sensation... The videos were done by the X5. The pics by a Galaxy 5 (What a crap camera...)
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A few notes:
Purchased from this link: TPU Case
Would I recommend this case? Hell Yes.
Would I recommend this eBay seller? Probably. Postage was pretty slow, but I had no problems at all. (I ordered on the 26th of May today is the 14th of June)
Also included with the screen protector is some kind of scratch repair stuff. I don't know how to use it though, luckily my screen is scratch free.
I got the first generation of the sikai cases. The fat, ugly, matte ones. Still they fit perfectly, and can really absorb shocks. The included screen protector was of above average quality.
They are a bit pricey though, I got an amazing TPU case for my Desire Z for 5$ or something wichi is actually 2 cases due to the weird design of the device. Anyway, I dont see any other option right now, so I recomment the sikai cases too.
I bought a black Sikai case off of Taobao. But it is different from yours. Mine covers more of the front on the phone. Awesome case, it will protect the screen should you drop it face down. Screen protector, not so awesome. Caused the screen to have a grainy image by distorting the pixels. Went and paid 40 RMB for a heavy duty screen protector custom cut for the screen and camera lens. What is the blue film thing that came with it?
Hey Poulsen8r
Can you give any feedback on a couple of things...
I have a Nillkin case i bought off e-bay. It fits nice but I found that when sticking the USB in the case got in the way and stopped it from going in all the way.
Same with the headphone jack.
The holes were too small on mine...I noticed your USB hole was much bigger and wondered how you are finding plugging in.
Cheers
Ordered one and it arrived yesterday...it took almost 30 days.
The case is excellent especially around the the USB port. The headphone space is still a little narrow for some of my headphone jacks but better than before.
It feels sticky to the grip which is nice as the phone is less likely to slip out of my hand.
I got the blacj shiny one and it looks great. The fit, especially around the front face lips perfectly.
The sent me the wrong LCD screen protectors but that's OK. I didn,t get any of the extras like cute badges or anything like that.
I recommend this brand
i have one and is near perfection
yeah i have one too, and its great!
Poulsen8r, what is color of the cover you have bought: Light Blue or Dark Blue? I'm guessing its Dark Blue, am I correct?
that's a light blue case
Are you sure? It seems more darker than the light blue.
Sent from my u8800 using xda premium
yes, i'm sure. i have the same one.
Thanks! Now buying it!
it's a great case though the screen protector that comes with it sucks
Thanks for the review! It made me buy the sikai case

A510 Accessories Thread

I don't see one, so I'll start one. List any A510 accessories you have seen, have on order or currently own. Please keep it specific to the A510, no generic sleeves/bags/keyboards since they're pretty universal among all tablets.
I'll kick it off with the A510 case I ordered off of Amazon yesterday. Look pretty nice from the pictures, and the price is definitely good ($13 + FS). It says leather, we'll have to wait and see if it's actually real dead cow. The USB port looks accessible when the case is in the 'keyboard' position, may help with my biggest criticism of the design.
The only immediate drawback is delivery, estimated for July 2nd
http://www.amazon.com/Executive-Pre...MJYW/ref=sr_1_1?ie=UTF8&qid=1337790016&sr=8-1
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I have this one, just got it yesterday. Very similar to the one you linked from Amazon. I paid $17, but it's down in the $13s now.
The case is lovely, nice feel, good fit. Slim - doesn't add bulk. What I hesitate on is the tablets performance in the case. Touch sensitivity seems less responsive and my webpages are loading poorly. I'm not ready to throw it out yet, going to play with settings an make sure it's not the home router or anything. Will report back once I've used it more.
This seller has a couple others available and one thing I can say is that it was hands down the best transaction as far as communication that I've had on Ebay. It's a chinese seller, they were extremely communicative. Even contacted me after the purchase to make sure I'd read that it wasn't shipping til May 13... it said that in the auction but they wanted to be sure.
http://www.ebay.com/itm/22101167987...X:IT&_trksid=p3984.m1439.l2649#ht_7049wt_1270
A510 Car Charger
UPDATE 6/14/12: Received replacement charger. Different body style, with a circular connector at the end mating to a micro-USB adapter. Thinking he finally got it right...
WRONG! Same thing happened, plug it into the tablet and the fuse blows. Pretty sure I know why, I believe the voltage is going to the wrong pins. Why do I think that? Because my freaking USB port doesn't work for data transfer any more, either from a memory stick or to my PC. Looks like the USB data lines are fried, but I can still use the Acer charger to charge it. So now I've got to set my new baby in for repairs, glad I kept my A500 as a backup.
Sucks being a guinea pig. I'm just going to order another wall charger, I've got a small inverter in the truck to plug it into. Should have known better, I told him to take down the Amazon listing before anyone else blows up their A510, if I get any crap from him I'll be taking it up with Amazon.
UPDATE 6/10/12: Vendor believes he sent the wrong charger, is sending another. Will update post when received.
DO NOT ORDER THIS CHARGER.
It seems to be just a regular micro-USB 5V charger used for cell phones. Plugging it in to the tablet immediately blows the fuse, at least that works the way it should. I will be contacting the vendor for a refund.
Next up from Amazon, ordered an A510 car charger. I've seen other products from this seller before, looks like this one has been custom made and molded. Under $25 w/shipping.
http://www.amazon.com/correct-SELLE...LLYI/ref=sr_1_5?ie=UTF8&qid=1337964814&sr=8-5
Looking at the rooCASE Executive Portfolio for the A510 scheduled to be released on June 6th http://www.amazon.com/rooCASE-Execu...=UTF8&qid=1334913673&sr=8-8#productPromotions
$3.00 off when combined with Invisible Screen Protector http://www.amazon.com/rooCASE-Invis...OPS6/ref=sr_1_1?ie=UTF8&qid=1338061946&sr=8-1
The A500 equivalent has some awesome reviews -->Exectuive Portfolio A500
rooCase Dual Axis http://www.amazon.com/rooCASE-Dual-...YW/ref=sr_1_25?ie=UTF8&qid=1338063763&sr=8-25
Blurex Case http://www.amazon.com/ICONIA-folio-Multi-Angle-Stand-Blurex/dp/B00823NK4U/ref=cm_cr_pr_product_top
Another slim case http://www.ebay.com/itm/Ultra-Smart...?pt=US_Tablet_Accessories&hash=item4ab7c770d4
OTG/USB Host Cable (right angled) http://www.amazon.com/Electronics-M...BYJ4/ref=sr_1_4?ie=UTF8&qid=1338055488&sr=8-4
loonix said:
$3.00 off when combined with Invisible Screen Protector
Click to expand...
Click to collapse
Received this today. Applied it right away and it is a perfect fit with the A510. Comes with a barcode sticker for video which is this link http://www.youtube.com/watch?v=u6RU3O15QPI
They show it being applied to an iPad, but the steps are the same. I aligned it with the hole for the front camera and then down.

Just Ordered my Moto X!!!

I just ordered by 32gb Moto X. Black with blue accents and a bamboo back. I'm considering going with no case. I did purchase Moto Care with it. I figure, a design this nice and this unique shouldn't be covered up. Plus it just feels so great in the hand. Anyone else use no case?
Congrats!!!
Just ordered mine today too. Got the black front, bamboo back, and dark gray accents. I too went with 32gb...
Amazon has Hula cases on sale right now. Keeps the style of ur phone with a little added protection. I don't use a case but when my hula arrives I'll try it out.
My Moto X is caseless. I only use it when I know it's not going to be put in harms way. Other times, like when I'm at work, I use either my N5 or my iPhone 6, both of which are in cases. The Moto X is way too nice of a phone to keep in a case.
First of all welcome to the family. I also do not use a case, one of main reasons i chose this phone is the looks.
Cheers.
shangxor said:
First of all welcome to the family. I also do not use a case, one of main reasons i chose this phone is the looks.
Click to expand...
Click to collapse
And this is why there aren't that many case options for the Moto X. I am not complaining; just pointing it out to those who complain about the dearth of case options. When you make a phone with wood and leather backs and custom color combinations as well as engraving options, many people don't want to case their devices. So the case manufacturers perceive the market to be limited and don't invest in making cases.
Again, not complaining, just explaining to those (not you) who complain that there aren't a wide variety of cases available for the Moto X.
Welcome to the family. You will enjoy your new phone. I don't use a case and have the MotoCare.
congrats on getting a great phone.
i have cognac leather with silver accents and i go caseless. its beautiful and gets comments all of the time. i also have motocare.
if i am traveling i keep my nexus 6 in a slim case because it is extra slippery. having a leather phone spoils one when it comes to metal and plastic.
Get a motivate and go ceaseless. This phone is fantastic without a case
I go case less but use a Seidio holster which holds the phone quite securely.
ILowry282 said:
I just ordered by 32gb Moto X. Black with blue accents and a bamboo back. I'm considering going with no case. I did purchase Moto Care with it. I figure, a design this nice and this unique shouldn't be covered up. Plus it just feels so great in the hand. Anyone else use no case?
Click to expand...
Click to collapse
Smh why didn't you just wait...but why tho??
http://androidspin.com/2015/03/17/free-moto-e-2nd-gen-with-purchase-of-moto-x-through-motorola/
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Be careful with the bamboo and really check it. I had mine for almost a month then realized it wasn't fully glued on the one corner.
Sent it back for the leather back. I even had the same accents and everything as you ha.
Sent from my XT1095 using XDA Free mobile app
did you receive an email regarding status or shipping? ordered mine on the 12th and haven't heard or received anything. estimated delivery is supposed to be march 20th according to the order page, but it also said i'd receive an email with tracking info, and i have not. i'm starting to wonder if something is holding my order up.
just curious..
The Naked Tough looks great on the X2. It's not gonna avert a major drop or spill but should suffice for daily bumps and dings.

Should you buy a refurbished HTC One from aliexpress?

A refurbished HTC One from overseas is pretty cheap, but is it worth it?
I have both an original and a refurbished (aliexpress) model.
I tested the refurbished one with HTCs hidden function test (*#*#3424#*#*, dialer) and everything worked flawlessly, but I found some flaws afterwards:
-the IR-remote doesn't work
-the glass of the front camera isn't flush with the case
-button backlight bleed on the bottom of the front:
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I also opened both up to see if there are differences inside (the gold one is refurbished and the black is original):
-there was no glue holding the back in place, only clips:
-some tape, covering the connectors, is missing:
-looks like corrosion on the headphone jacks soldering points:
-two pins(antennas maybe) missing which should touch the back cover(GSM and HSPA work, can't test LTE though):
-back cover comparison:
-top:
-front:
Conclusion:
I think I made a good choice, the two noticeable flaws(IR-blaster and backlight bleed) don't bother me. Alse unlocking the bootloader via htc-dev worked flawlessly. But your mileage may vary, as there are so many different shops on aliexpress.
I too am about to buy a refurbished M7, but no one is prepared to say just how are they refurbished, and why!
Are they second hand, or factory seconds that failed an acceptance test?
Anyone know?
Barry
I would advise you not to get a second hand m7. I got one last year around July for very cheap (€270) but I faced lots of issues relating to overheating and REALLY BAD purple tint on the rear camera. So if you REALLY need to then go second hand but it can be a hit or miss
You must have gotten a poorly refurbished one. Here what's sold in China on Taobao are new in looks (though you can get slightly worn-out ones too) and perfect in function when you get your hands on it, but the bad thing is the internals are usually swapped, such as repaired motherboard, third-party headset port... These won't show in the beginning but will gradually give headaches to anyone who plan to use it as a daily driver.
Sent from Google Nexus 4 @ CM12.1
[WARNING: XDA Premium 4.0.13+ lacks Signature function - do not update]
bccollin said:
I too am about to buy a refurbished M7, but no one is prepared to say just how are they refurbished, and why!
Are they second hand, or factory seconds that failed an acceptance test?
Anyone know?
Barry
Click to expand...
Click to collapse
The description stated that the housing, glass and battery gets renewed(the phone looked completely new). And it looks like the motherboard is from an repaired RMA'd model (picture in the 1'st post, sticker on the mainboard).
No purple tint issues on the camera.
Imei
Hello forum!
Pls I have an HTC One M7 Verizon.
It has been rooted already.
How can I change the IMEI.
THANKS
bodmasjd4eva said:
Hello forum!
Pls I have an HTC One M7 Verizon.
It has been rooted already.
How can I change the IMEI.
THANKS
Click to expand...
Click to collapse
Why do you want to change your IMEI?
You will at least need S-OFF to change it.
The htc m7 just arrived 2 days ago, refurbished from DHgate. And its better to buy from DHgate then aliexpress. I just got scammed there with a fake track and trace code. Its just fine that i can easely claim it back. And also, im super happy with the phone. Looks like new when i recieved it. Also it looks on all sides so nice. It is really worth your money.
Thank for review

Quality Control and Packaging quality of S10+

Hey Everyone,
I purchased the 10 Plus 128 GB Prism Black on 19/04/2019. The device is excellent however I am not satisfied with their quality of packaging. When I peeled out the back plastic film I could find some very minor user level scratches which could be seen under bright light from a particular angle. On the front there were very tiny air bubbles under the screen protector which were visible under bright light only when screen is off. The free case which came out from box had minor scratches as well on the outer side.
The phone came out of the sealed box and the store from where I purchased it (Reliance Digital) is one of the best electronics store in my country which is the authorized reseller of Samsung, Apple, Redmi, LG, Htc and many more. I tried showing the scratches to the staff over there but they said they couldnt find any scratches and it might just be fingerprint smudge mark or dust. The same thing happened with me when my iPhone X Silver came out of the sealed box, from the same store. All other phones that I purchased from that store like s8, iphone 6, iphone 6s, honor view 20 came out exactly perfect.
Also, the device's box had 1 imei sticker missing.. I don't know why. My other phone Galaxy A50 had all the 3 imei stickers on the box, Galaxy A8+ also had 1 imei sticker missing from the side of the box.
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I think you have personal issues if you're analyzing packaging under bright lights.
Sent from my SM-G975U1 using Tapatalk
shook187 said:
I think you have personal issues if you're analyzing packaging under bright lights.
Click to expand...
Click to collapse
With bright light I mean normal daylight or when some light shines on it.
It's been awhile but I can remember my packages arriving kind of messy...
I found the box itself to be flimsy, cheaper feeling than my S3, but to be fair is the same box as my S8 so it counts for that too.
Aside from that, the inside was 100% perfect, specially the case, because the case comes inside another box, so if yours has damage, you probably should return if possible
opssemnik said:
I found the box itself to be flimsy, cheaper feeling than my S3, but to be fair is the same box as my S8 so it counts for that too.
Aside from that, the inside was 100% perfect, specially the case, because the case comes inside another box, so if yours has damage, you probably should return if possible
Click to expand...
Click to collapse
Bad luck for me then,
I wouldn't say that exactly as damaged/broken/deeply scratched/bent but the scratches present on the back of s10+ and the cover were typically due to dust during packaging or manufacturing/testing and since the colour which I chose was black, it was very easily detected.. It has been 2 days and I got some more scratches/marks on my case and the back side of my phone (like small shiny dots and thin lines which shine in light under some angle even if the phone was all the time in the cover since I purchased it.. Except of the very light scratches on my device, the device is working stunningly without any defects. Some other people had also found air bubbles and scratches over their screen protector on s10+ because there is no extra protective layer above it.
About case, yes its inside a white box along with the papers, but there is a big hole in that box and enough gap to allow dust to go inside and scratch it during transportation or during packaging/manufacturing. I just wrote a feedback to the store and Samsung, both.
About returning, I tried it as soon as the box was unsealed and I found it, but the guy said he was not able to see the scratches though. Also, there is no return/refund policy in our country for Samsung/Apple phones.. I dont know about other brands because I didnt tried any. The process here is that if your device is not functioning properly or if any defect arises within 14 days of purchase, you have to take it in service and if they are not able to fix the issue, they will sign the DOA Certificate and seal your phone and accessories in its box, then you need to visit back the store (from where you purchased that device) and show the DOA certificate. After that, you can purchase anything from that electronics store of that same price or more price. Apple don't have even DOA/Return/Refund policy in our country.. all what they do is repair if there is any defect and nothing in case of cosmetic damages.
I hope they bring soon return/refund policy for electronics store in my country.

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