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I just purchased a tmobile wing off ebay, that the seller claimed was "unlocked" so I could use it with cingular's network. Well I recieved the phone today and it was NOT unlocked. So to cut to the chase, can someone link me up, or tell me how to unlock it? Iam not a tmobile customer, so that is not an option, I've tried google searching for over 3 hours, every site wants money, and Ive even read about some of them not working, any help is appreciated.
The phone is probably CID unlocked, NOT SIM unlocked. A CID unlock means that you can install third party firmware.
I haven't tried unlocking my phone, so unfortunately, I can't help you there. The only thing I can think of is to call the guy you bought it from and ask him to call tmobile and get the unlock code. Sorry.
Just a thought but you can try this. If it doesn't work you have the disk to reload the phone. follow the directions to flash your wing to wm6.1. insert your cingular sim before you start the load. When it flashes and looks for a provider, should auto configure for cingular. Just a thought. Not sure if it will work.
Unlocked mine via http://www.imei-check.co.uk/heraldunlock.php
26 euro but works 100%
i would talk to the seller and possibly leave negative feedback if he isn't helpful.
you bought the phone because it was unlocked, if it truly is than he should make sure it works for you.
Probably a silly question but I have the following problem:
I have 3 cards (Orange and 2 x T-Mobile). When I put either T-Mobile SIM in my phone, it requests a SIM network unlock PIN. I have the option of entering this in or clicking a dismiss button which will take me pass this screen but doesn't register onto the GSM network. This doesn't happen on my Orange SIM as this registers straight away onto the GSM network.
All 3 SIM cards do not request a PIN when I use them with two other phones that I have (HTC Hero and HTC TyTn 2).
On the SGS I have tried the pins 0000, 12345 and 1234 which are default PINs that I recall. I've checked the manual for the SGS and the literature that came with my T-Mobile SIM card and neither give any hints about a default PIN or about a SIM network unlock PIN.
I'm not sure if the PIN request is coming from the phone or the SIM card. I'm guessing it's coming from the phone but I don't know why it doesn't request this when I use my Orange SIM card.
I purchased the phone SIM free. The Orange SIM is a PAYG and the two T-Mobile SIMs are pay monthly contracts. I know all 3 SIMs work without PINs in my other phone.
Can anyone help? I'm assuming I'm missing something really simple but can't figure out what. I've already tried a dozen google searches with no luck. Please please help. I feel I'm being deprived of my 2 hour old SGS phone
I've now taken a video of the boot up sequence to show you what it looks like: http://www.youtube.com/watch?v=3D-RvvCK2bM
Can anyone confirm or refute whether this is happening on their SGS too? It seems like it's a Security Code on the handset but I can't find any setting for such a code.
Any help will be greatly appreciated.
Techno79 said:
Can anyone confirm or refute whether this is happening on their SGS too? It seems like it's a Security Code on the handset but I can't find any setting for such a code.
Any help will be greatly appreciated.
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Click to collapse
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
n4nick said:
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
Click to expand...
Click to collapse
I purchases it from handtec. I don't think it is Sim free for the following reasons:
1. It was listed as Sim free
2. The box it came in also seems to indicate it is Sim free
3. There is no carrier logo on the phone or anything it came with
4. Seems to work with my Orange Sim card (which implies the phone came from orange if it was Sim free and this phone hasn't been released on Orange).
I'm guessing by the single thread reply that no one else has come into this issue before? And it's probably not just a simple default security code?
I don't know if this will help, but when I was asked for a sim code on a new Nokia phone, about two years ago, I rang Voda and asked for the pin code. In your case you would need to ask T Mobile.
I have the exact same issue with my Galaxy from Handtec which arrived today. I hope they aren't selling sim-locked phones as sim-free... Time to call Voda...
Ok, apparently it's a known issue. Just spoke to handtec, they say they got a batch of phones from Samsung which are locked to Orange. Call them for a replacement/refund. Don't mess about with the phone support line, it just points you to the website and disconnects you, call them and speak to sales. 01733 298500
mcleancraig said:
Ok, apparently it's a known issue. Just spoke to handtec, they say they got a batch of phones from Samsung which are locked to Orange. Call them for a replacement/refund. Don't mess about with the phone support line, it just points you to the website and disconnects you, call them and speak to sales. 01733 298500
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Click to collapse
Ah ok, that makes sense and which is why my Orange SIM card worked but not T-Mobile. I may have come to this conclusion if I had a Vodafone and O2 SIM knocking about.
Thanks for the info. Will be returning the phone for a replacement.
n4nick said:
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
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Click to collapse
@n4nick: It appears as though you were right although the phone doesn't look like an Orange locked phone. Orange are notorious for plastering their big ugly logo on the physical phone and all over the software. They even put their logo on the box, accessories and manuals. This phone really looks like a SIM free version.
I wonder if the Orange locked batch were due to go to Orange for them to do their usual carrier differentiation before they then go out to customers.
Hi!, I've bought Samsung Galaxy S from handtec too and I get the same message: sim network unlock pin. I've just sent request to Handtec support.
What about you? Did you somehow unlock? Or did you change your phone?
Speak to Handtec about it and get a replacement or a refund as the item sent out is the wrong item. As mentioned previously, I believe the mistake was from Samsung as they sent a batch of Orange locked handsets as unlocked handsets which Handtec then sold accordingly. Handtec seem to be handling the whole mixup very well with good customer service so you should be ok.
Yeah I'm experiencing this issue as well. Phone worked fine for 7 days then today out of nowhere I get the SIM network unlock PIN alert upon startup. I contacted Handtec and this is all they had to say.
Thanks for your email,
Unfortunately this is an error with Samsung and we will require all of the items back, postage will be covered once back and confirmed it is an orange locked device but we will require this back to replace it for you.
Please advise,
Kind regards.
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Click to collapse
I can't be bothered with sending it back and being without a phone for atleast a week.
UltimaRB said:
Yeah I'm experiencing this issue as well. Phone worked fine for 7 days then today out of nowhere I get the SIM network unlock PIN alert upon startup. I contacted Handtec and this is all they had to say.
I can't be bothered with sending it back and being without a phone for atleast a week.
Click to expand...
Click to collapse
Legally they have to give you a full refund including the postage cost for both ways. Therefore you could purchase a new handset while you are in the process of getting a refund for the existing one. You'll know if it is an Orange locked phone because there was one or two Orange specific applications pre-installed on the phone.
If it was working before and not now then it's possible it could be a different issue though.
I work for t-mobile and samsung sent us some unbranded phones that were locked to orange by mistake. That chances are we wernt the only ones to receive them
Sent from my GT-I9000 using XDA App
had this problem myself on O2
went to store to use their phone to ring around (they were sorry)
after time on the line with O2 support they had no answers, so i rang samsung
samsung took literally seconds on the phone, i said about the 'sim network unlock pin' and he simply turned round and said its dead, a dead chipset thats in every phone they sent out in the last week, i was told this on friday 11th
samsung then spoke to the staff at the O2 store and advised them to mark all other galaxys they had as 'dead on arrival' and return them and for others to do the same
looks like a big batch issue so best thing u can do is send your dodgy one back like i have done, hopefully this replacement will work
I just got the Network Unlock PIN Message myself randomly after a reboot 7 days after purchase.
Has anyone tried using a TurboSIM to see if it works?
Sad thing is it was working one day and then broke the next.
Pretty bad that we have to pay postage to get their doa replaced. ( Specially considering that's about $50 for me. )
EDIT: Does anyone know what the STOCK firmware was when you got your handtec handset? ( From what I can tell it could be XXJF3. )
EDIT2: Success! After contacting Handtec they sent me a code to use, it seems to have permanently network unlocked my phone.
After a few emails with Handtec they were able to provide me with an unlock code after giving them my IMEI number. All is good again
I have a similar problem with T959 from TMobile USA. The phone was obviously locked to TMobile but I got the code from TMobile, entered it and phone was unlocked. My customer took home, used it for about a week and now the phone is network lock again and ask for network pin. So I enter the same code that was used to unlock it but now it DOES NOT work. So strange. But this happened before on other android phone and it worked, just re-enter the code. Anyone has a solution yet on this problem?
aaarrrggghhhh!
I have same problem but.... the unlock code Handtec sent me does not work
I have tried every method I can find on the internet to enter the unlock code (eg #0111*code#, #7465625*638*code# and even #7465625*638*# which pops up with a seperate box to enter the unlock code) and each time it fails. I've even done this after various full hardware resets.
Hantec have said the phone might be faulty with a software problem and to send it back to them.
I am in Cyprus and its going to cost me 50 euro to send it back. If I had paid an extra 50 euro on the Handtec price I could have bought it locally! Doh!
Mark.
newtonthecat said:
aaarrrggghhhh!
I have same problem but.... the unlock code Handtec sent me does not work
I have tried every method I can find on the internet to enter the unlock code (eg #0111*code#, #7465625*638*code# and even #7465625*638*# which pops up with a seperate box to enter the unlock code) and each time it fails. I've even done this after various full hardware resets.
Hantec have said the phone might be faulty with a software problem and to send it back to them.
I am in Cyprus and its going to cost me 50 euro to send it back. If I had paid an extra 50 euro on the Handtec price I could have bought it locally! Doh!
Mark.
Click to expand...
Click to collapse
To enter the code you should put a SIM in, and start the phone, it will ask you straight away...
If you attempted to enter wrong codes too many times it will stop asking you and your phone is permanently locked until you return it to the manufacturer.
Oh noes, mine better not relock... :\
Just out of curiosity, how many 5's does your code have?
Hello guys,
Im kinda new here,searched for about 20 minutes for a unlocking solution for my phone (i9000 galaxy s ), the phone was a gift and bought from an Orange operator ..and therefore is locked on this operator.
When i insert any other sim card (other than orange) i get this " Sim network unlock PIN , and two clikable items Unlock and dismiss .
any help would be sincerely apreciated,
Thx in advance
optick86 said:
Hello guys,
Im kinda new here,searched for about 20 minutes for a unlocking solution for my phone (i9000 galaxy s ), the phone was a gift and bought from an Orange operator ..and therefore is locked on this operator.
When i insert any other sim card (other than orange) i get this " Sim network unlock PIN , and two clikable items Unlock and dismiss .
any help would be sincerely apreciated,
Thx in advance
Click to expand...
Click to collapse
I think it gets unlocked if you install the Unofficial/Official firmware updates such as the latest one I9000XWJM2.
it would be great,but are you sure ?im kinda newbie at this ...im afraid not to break it.
It wont unlock it I thing, just change the settings
Sent from my I9000 using XDA App
optick86 said:
it would be great,but are you sure ?im kinda newbie at this ...im afraid not to break it.
Click to expand...
Click to collapse
I am not 100% sure, however, I am sure that you won't breat your mobile if you follow the correct steps, it's worth a try.
ok..i'll wait for new replies if no viable solution appears i will go to a gsm service.
I cannot test it, but flashing Generic Firmwares may unlock your phone. You could first root the device, do a backup with ROM Manager/ClockworkMod then flash the JM2 Firmware and see if it's unlocked.
If not, restore the backup with ROM Manager and unroot your device.
I don't think is a big deal and better then going to a "gsm service"
Good Luck.
I think that your first action should be to contact your service provider, Orange, and ask if they will provide an unlocking code. Most providers will provide an unlock code for about £15 or £20, although some insist that you have had the phone for a specified time.
I'm pretty sure flashing a generic firmware will not unlock the phone. I would definitely try orange first, though when my dad got a phone unlocked in the past they made him wait 3 months first and charged him £15.
you can obtain an unlock code there http://cellunlocker.net/
its 25$ i am sure orange will cash much more for this...
tried all solutions..soft related...i called orange too and they didn't gave me the code in the end i went to a service and unlocked it there (50$) kinda pricey for a unlock code but i had no remaining solutions,thanks for your replies guys
Cheers
It's too late for you, but someone in another forum reported that his simlock went away after flashing JP3 on his phone.
Orange do SIM-unlock handsets, but they require that you're at least 3 months into your contract with a new handset before they will do so.
They charge £20 for the privilege, which is applied to your bill. If you have a pre-paid handset, you need to have this amount as credit on your bill before they'll order the code.
It can take some time - a couple of weeks - for them to send the code to you. I think this varies by handset.
In my experience with HTC handsets, so this is obviously may differ for Samsung, flashing a new ROM will NOT SIM-unlock your device.
I had a new HTC Desire from Orange and was going abroad immediately on a business trip. They refused to SIM-unlock it for me, so I found someone on eBay offering unlock codes, and for the princely sum of US$9, had an unlocked phone that I was able to use with a local SIM card within 5 hours.
(Side note: Orange lied and screwed me over the contractual terms, so I cancelled the contract on them and returned the handset, switched to Vodafone, and now have the SGS!)
I am urgently in need of someone who can solve this network problem I have been having. Right now I can not access any mobile network with this phone.
I am using an Atrix 4g unlocked and rooted.
Basically, my problem is that my phone has been asking me for a "SIM network unlock PIN" every since my time in Italy.
I recently went to Italy 2 weeks ago, and came back yesterday. On my first day in Italy I bought an Italian SIM card from the Mobile Network company Tre, a company similar to AT&T. When I replaced my AT&T network card with the Tre one, it asked for the SIM network unlock pin. Seeing that I did not have a code on me at the time, and after trying several numbers given to my by Tre, I replaced the tre card with my original AT&T SIM card. I later learned that my phone was not international and I unfortunately did not call AT&T ahead to unlock it, causing the phone to lock network access. I learned that this is a security feature in case your phone is stolen.
I'm asking for your help because I spent literally over an hour with tier one and tier two support of both AT&T and Motorola technical support all telling me the same BS.
Before calling any support numbers, I went to an AT&T branch, and I told them the situation. They replaced my AT&T SIM card with a new one, yet the phone still asked for the SIM network unlock PIN. They then told me to call support and ask them about a subsidy unlock code. AT&T phone support gave me multiple codes to unlock the phone, but none of them worked. All of the SIM and IMEP numbers on the phone were correct in their systems too. After telling me exactly the same thing as tier 1 support, AT&T tier 2 then transferred me to common Motorola support tier 1 support. Motorola only told me to hard reset the phone, which I do multiple times every time I update your firmware anyway. The last hard reset I did to my device was literally 30 minutes before I called technical support. They then told me that the only thing I could do is to replace the phone under warranty with either motorola or AT&T.
However, I am in a pickel becuase my phone is completly unlocked, rooted, has CFW/kernel, etc...and I think that wards the warranty.
I have been using this same firmware ever since I got this phone during the last summer, and it has been working perfectly. After I put in the Italian SIM card, the network locks. I have no where else to turn but to an expert here on xda.
Is there anything I can do? The only thing I can think of is to tell my story to a nonobservant AT&T guy over at a store and ask him to replace it. However, I don't know what would happen if they found out my phone is unlocked and they gave me a new phone under warranty before realizing this...
Thanks
eurosport360 said:
I am urgently in need of someone who can solve this network problem I have been having. Right now I can not access any mobile network with this phone.
I am using an Atrix 4g unlocked and rooted.
Basically, my problem is that my phone has been asking me for a "SIM network unlock PIN" every since my time in Italy.
I recently went to Italy 2 weeks ago, and came back yesterday. On my first day in Italy I bought an Italian SIM card from the Mobile Network company Tre, a company similar to AT&T. When I replaced my AT&T network card with the Tre one, it asked for the SIM network unlock pin. Seeing that I did not have a code on me at the time, and after trying several numbers given to my by Tre, I replaced the tre card with my original AT&T SIM card. I later learned that my phone was not international and I unfortunately did not call AT&T ahead to unlock it, causing the phone to lock network access. I learned that this is a security feature in case your phone is stolen.
I'm asking for your help because I spent literally over an hour with tier one and tier two support of both AT&T and Motorola technical support all telling me the same BS.
Before calling any support numbers, I went to an AT&T branch, and I told them the situation. They replaced my AT&T SIM card with a new one, yet the phone still asked for the SIM network unlock PIN. They then told me to call support and ask them about a subsidy unlock code. AT&T phone support gave me multiple codes to unlock the phone, but none of them worked. All of the SIM and IMEP numbers on the phone were correct in their systems too. After telling me exactly the same thing as tier 1 support, AT&T tier 2 then transferred me to common Motorola support tier 1 support. Motorola only told me to hard reset the phone, which I do multiple times every time I update your firmware anyway. The last hard reset I did to my device was literally 30 minutes before I called technical support. They then told me that the only thing I could do is to replace the phone under warranty with either motorola or AT&T.
However, I am in a pickel becuase my phone is completly unlocked, rooted, has CFW/kernel, etc...and I think that wards the warranty.
I have been using this same firmware ever since I got this phone during the last summer, and it has been working perfectly. After I put in the Italian SIM card, the network locks. I have no where else to turn but to an expert here on xda.
Is there anything I can do? The only thing I can think of is to tell my story to a nonobservant AT&T guy over at a store and ask him to replace it. However, I don't know what would happen if they found out my phone is unlocked and they gave me a new phone under warranty before realizing this...
Thanks
Click to expand...
Click to collapse
Ahh, perm SIM locked.
Pretty sure that has to go back to the manufacturer to be fixed, if it can be fixed at all.
Just go ask for a replacement, they shouldn't be able to unlock it anyways.
Longcat14 said:
Ahh, perm SIM locked.
Pretty sure that has to go back to the manufacturer to be fixed, if it can be fixed at all.
Just go ask for a replacement, they shouldn't be able to unlock it anyways.
Click to expand...
Click to collapse
thanks for the reply.
However, two things:
1) I thought it might be permanent, but I was not sure. Back in Italy I remember the phone giving me a certain number of try's, so I now that I think of it I might have exceeded that, causing it to perm lock. Is there any other way in telling if it's perm locked?
2) Also, one of my concerns is that AT&T will see that my phone is unlocked and rooted and all of that, thus warding the warranty and the replacement. I'm thinking that maybe after I give them this phone and I get a new one, they look at the old phone in the future and will see that its rooted and unlocked. Is this possible or what?
eurosport360 said:
thanks for the reply.
However, two things:
1) I thought it might be permanent, but I was not sure. Back in Italy I remember the phone giving me a certain number of try's, so I now that I think of it I might have exceeded that, causing it to perm lock. Is there any other way in telling if it's perm locked?
2) Also, one of my concerns is that AT&T will see that my phone is unlocked and rooted and all of that, thus warding the warranty and the replacement. I'm thinking that maybe after I give them this phone and I get a new one, they look at the old phone in the future and will see that its rooted and unlocked. Is this possible or what?
Click to expand...
Click to collapse
1) Just putting your sim card in and having the phone not respond pretty much sums up the sim lock.
2) I would at least revert the phone back to stock. AFAIK, unlocking the bootloader burned some sort of efuse so returning it back to a true factory state is "technically" impossible, but I do remember seeing that you could at least relock(?) and removed the unlocked notification at boot. I believe you should still be able to access the phone even when the sim has been locked, just start it without a sim card in place. If you can bring it back to an AT&T build, I think you'll be okay if you're still under warranty.
Just remember that next time you travel, either have an unlocked GSM phone or get a sim subsidy code from the carrier that the phone is linked to.
Would getting a code from cellunlock.net work? Or is their code the same as the ones given to me by AT&T tech support?
AT&T tech support gave me three '8 digit numbers', which were randomly generated. None of those worked. DO you think a cellunlock number would work?
Also, I am reading up on some forums saying that people in my situation (who's phone does not accept any SIM card and still askes for the code), can get the phone to accept some codes by reverting to stock firmware and radio. This is by .sbf though....
If things haven't changed, I believe the sim subsidy unlock would only clear the phone for the next foreign sim card placed in the phone whereas a real unlock code would completely unlock the code. Once your phone has been locked though, I don't think that code will be of use anymore.
It wouldn't hurt to try to sbf back to a stock build provided you follow the proper instructions to not get the x1000 hard bricks. Aside from trying that, I would think your best bet would be to just get the phone exchanged under warranty.
Sent from my Galaxy Nexus using Tapatalk
SIM lock
Looks like you have locked your SIM. Since you have rooted your phone you voided your warranty , best bet is look for SIM unlock code from online probably ebay will give you cheaper options, try them if worked great if not then there is a tool to root/unroot any android device, I will post the download link once i find. restore the device to factory settings if it permits and unroot back . then claim for replacement.
Hi i just unlock my device after hours of investigation. You have to change the baseband. Here is what you have to do. Flash the baseband to the ones from brazil (search in google sbf not the zip ones), after the process you can put it back to the usa at&t radio. Ones you change to tha brazil radio (wipe always before changes radio), put one sim card of another provider and voila, the code will work. You need to have your phone with no registration of motoblur at all.
I hope it will help you.
Enviado desde mi MB860 usando Tapatalk 2
kemoli said:
Hi i just unlock my device after hours of investigation. You have to change the baseband. Here is what you have to do. Flash the baseband to the ones from brazil (search in google sbf not the zip ones), after the process you can put it back to the usa at&t radio. Ones you change to tha brazil radio (wipe always before changes radio), put one sim card of another provider and voila, the code will work. You need to have your phone with no registration of motoblur at all.
I hope it will help you.
Enviado desde mi MB860 usando Tapatalk 2
Click to expand...
Click to collapse
Hey this metod works with an lg p930 too?
Hi guys,
I've recently purchased and S7 Edge thinking that it would be easy to unlock and use in Canada. The phone isn't on any blacklist that I can find and I've contacted T-Mobile and they said no problem for the unlock using the app. But every time I try the app to unlock it based on the email from T-Mobile the app says unlock failed: device is permanently unlocked. But none of my SIM cards work.
I'm wondering if I was to flash it to a Canadian carriers ROM would the device then work with a carrier here or would it still somehow be locked to T-Mobile?
Looking for some advice on what maybe I can do here. Love the phone but it's useless unless I can get a SIM to work.
ahlerl said:
Hi guys,
I've recently purchased and S7 Edge thinking that it would be easy to unlock and use in Canada. The phone isn't on any blacklist that I can find and I've contacted T-Mobile and they said no problem for the unlock using the app. But every time I try the app to unlock it based on the email from T-Mobile the app says unlock failed: device is permanently unlocked. But none of my SIM cards work.
I'm wondering if I was to flash it to a Canadian carriers ROM would the device then work with a carrier here or would it still somehow be locked to T-Mobile?
Looking for some advice on what maybe I can do here. Love the phone but it's useless unless I can get a SIM to work.
Click to expand...
Click to collapse
Locking/Unlocking is not dependable on which firmware your phone is. If your phone is locked/unlocked no matter what you flash it will stay the same.The unlocking process with the app, you will need a Tmobile sim in the first place to do it. After that, you will need to turn off your phone and introduce the non-tmobile sim. When you introduce the non-tmobile sim, do you get a sim unlock message?
One thing that I noticed (I have 2 Tmobile S7 edge at the moment) is the unlocking app is not that accurate or Tmobile servers not up to date. I had a fully paid Tmobile that showed for months my phone was not eligible for unlocking, then one day that I decided to try it again and it showed it was unlocked.
It's weird because at one point it said it was unlocked.... But still wouldn't work... I've called t-mobile 3 times now and have gotten the different answers. First time no problem, will send you to the unlock team... They said use the app, to no avail. Next time, there's a balance owing on the phone you can't and you need an unlock code too, third time oh we'll do it just need to get you the unlock code....
Needless to say I never got an unlock code. And even though I checked the blacklist before getting it, t-mobile keeps their own so it may have a balance owing according to their site. Media device it is then I guess.