Not sure if the latest update caused issues, or its a fault on my phone.
But i have just been trying to charge my One plus5 from a normal 5v charger.
This would normally give me around >1000mA charge
But I've tried a few chargers, and different cables and all i can get now is less than 200mA.
BTW, My normal dash charger charges correctly
Any suggestion on this fault?
Would i need to do a reinstall on my phone? or could this be hardware?.
Edited to add:
coudln't charge off any other cable other than the supplied Oneplus charger cable. All other charges would give either no charge or reduced to 10% of normal mAh.
No other cable than the original could be used for data. many other cables were tried, all failed.
Thanks in advance
kuztardd said:
Not sure if the latest update caused issues, or its a fault on my phone.
But i have just been trying to charge my One plus5 from a normal 5v charger.
This would normally give me around >1000mA charge
But I've tried a few chargers, and different cables and all i can get now is less than 200mA.
BTW, My normal dash charger charges correctly
Any suggestion on this fault?
Would i need to do a reinstall on my phone? or could this be hardware?
Thanks in advance
Click to expand...
Click to collapse
How did you measure it? Maybe the port isn't clean which results in lowered current. It's surely not an software issue.
I have an app called Ampere, that i have used regularly for the past couple of years and it shows the amp useage. Its actually really quite useful as you can see which of your cables are cack. (some cables have really poor connectivity)
I had also noticed that it can take literally hours to recharge now via USB (non-dash).
I updated to Marshmallow recently.. but that may be a pure coincidence..
kuztardd said:
I have an app called Ampere, that i have used regularly for the past couple of years and it shows the amp useage. Its actually really quite useful as you can see which of your cables are cack. (some cables have really poor connectivity)
I had also noticed that it can take literally hours to recharge now via USB (non-dash).
I updated to Marshmallow recently.. but that may be a pure coincidence..
Click to expand...
Click to collapse
Ampere is indeed a good app. But what do you mean with marshmallow? On op5?
Also what's with the cleaning of the port, which is the most obvious reason when you tested cables and chargers? How's your device temperature?
oops, my mistake.. not marshmallow.. Android 9, which is Pie.
The phone feels ok temperature wise, and I've given the port a good blow but I've got an air canister back home so will try that later.. good suggestion though.
but, btw, when i use my Dash charger, everything is fine. could fluff affect one and not the other?
kuztardd said:
oops, my mistake.. not marshmallow.. Android 9, which is Pie.
The phone feels ok temperature wise, and I've given the port a good blow but I've got an air canister back home so will try that later.. good suggestion though.
but, btw, when i use my Dash charger, everything is fine. could fluff affect one and not the other?
Click to expand...
Click to collapse
Sure, that's possible.
Update: -
I ended up getting the USB port changed and all the issues went away.
Thought I would do an update in case anyone else has this issue.
Related
stock charger stopped working and phone no longer turbo charge.. tried a replacement that worked for 2 months and stopped as well.. phone only chargers with regular usb/chargers.. I'm guessing it's a software problem or could be hardware as well but I'm not the only one with this problem I'm sure.. Anyone have a fix?
Highly unlikely it is a software issue... The Moto X is very finicky about Turbo Chargers and the cable, always use a high quality cable and power supply, I recommend Eversame microUSB cables and Aukey QC 2.0 chargers (car or A/C), I have used them for a long time with no issues at all. Come to think of it, my original charger is probably still in the box, don't think I have ever used it. lol
acejavelin said:
Highly unlikely it is a software issue... The Moto X is very finicky about Turbo Chargers and the cable, always use a high quality cable and power supply, I recommend Eversame microUSB cables and Aukey QC 2.0 chargers (car or A/C), I have used them for a long time with no issues at all. Come to think of it, my original charger is probably still in the box, don't think I have ever used it. lol
Click to expand...
Click to collapse
Well I bought another charger off amazon and that didn't work as well.. Probably gonna give either chargers u mentioned a try... Just wanna hear everyone's views on this
I had a stock motorola charger stop working as well. I've moved on to higher quality cables like he said.
rossbeck said:
I had a stock motorola charger stop working as well. I've moved on to higher quality cables like he said.
Click to expand...
Click to collapse
So it's safe to say it's a cable problem.. I bought a similar charger like stock on Amazon and same problem.. Probably need to change brand like u said.. Waiting for other inputs
Just had the same thing happen to me literally a few minutes ago. Turbo charger isn't working so I have to use a regular one. Just ordered the cable and charger in acejavelin's post.
A Samsung charger from like the S7 will quick charge the phone. At least mine does. It even gives the TurboCharge toast after plugging it in.
Spasticdroid said:
A Samsung charger from like the S7 will quick charge the phone. At least mine does. It even gives the TurboCharge toast after plugging it in.
Click to expand...
Click to collapse
Interesting
Spasticdroid said:
A Samsung charger from like the S7 will quick charge the phone. At least mine does. It even gives the TurboCharge toast after plugging it in.
Click to expand...
Click to collapse
Yes, because that charger is QC2.0 compliant, I have used on of my son's S7 Edge chargers on more than occasion with no problems and it gets "Turbo charge" just fine... So will most other OEM chargers that are Quick Charge 2.0 compliant.
Guys I have found something strange.
Last night I had left my dash charger somewhere so I plugged in my OP5 in a regular charger for the night. The red charging led was on. The following morning, my phone was more or less on the same battery percentage. I installed Ampere from the playstore and the charger, that is supposed to output up to 2.4A or even more using QC3.0, was only charging my battery with 300mAh. I doubt it actually did this all night, considering my battery hadn't charged at all.
Since I've tried 4 other chargers, and it seems I can't get more than 400mAh out of them according to Ampere.
My 3T could be charged with any regular charger, although much slower than dash charging, but I could get 1-2A without problems.
Do you guys have the same? Or is my OP5 broken?
Could somebody please try?
Charging Ok here
With 830mA on an normal USB (1A) charger (Not great but OK)
Well i have a microsoft 3A usb c charger, works like a charm.. not dash but it charges!
Hm, thanks! So either a Quickcharge charger is a problem with th OP5, or my device is broken.
Let me find an old & simple charger to check this.
I've tested it with my QC 3.0 chargers all over the house and in my car and It works like it should.
TheFrozen4 said:
Since I've tried 4 other chargers, and it seems I can't get more than 400mAh out of them according to Ampere.
Click to expand...
Click to collapse
have you tried other cables too ? cause they are the problem most of the time.
I charged with Samsung Galaxy S7's fast charger and another USB-C cable and it's working fine and without overheating phone or charger
kabauterman said:
I've tested it with my QC 3.0 chargers all over the house and in my car and It works like it should.
Click to expand...
Click to collapse
Same for me, with this cable: https://www.aliexpress.com/item/TIE...on-Fast-Charging-Type-C-Data/32727882959.html ... and Zero problems
Hastaloego said:
have you tried other cables too ? cause they are the problem most of the time.
Click to expand...
Click to collapse
I'm so happy you posted this.
Indeed, the issue is not the charger or my phone, but the cabling!
I have many cheaper and ultra-cheap USB cables, and some work and others don't. I now got rid of all cables that do not work. I'm a happy man.
Thanks all.
TheFrozen4 said:
I'm so happy you posted this.
Indeed, the issue is not the charger or my phone, but the cabling!
I have many cheaper and ultra-cheap USB cables, and some work and others don't. I now got rid of all cables that do not work. I'm a happy man.
Thanks all.
Click to expand...
Click to collapse
you are welcome.
i also used the app ampere https://play.google.com/store/apps/details?id=com.gombosdev.ampere
to test all my cables.. it was very surprising how many of the "quality cables" only provided usb charging while some "cheap cables" provided full power
(not dash power but way better than just usb current 200 - 500 mA)
Hey guys, yesterday i noticed something strange: it took 3+ hours to charge my S5 from 8% to 100%. I remember that it used to take around 2 hours at the very maximum from 0% to 100%. Then i remembered that my cable with which I'm charging is not the original one (it got cut long ago) but the charger itself is the original. Is something wrong with my battery? Is the charger bad? Should i search for an OEM usb cable? I don't mind it if it charges for longer as i charge it at night but still, this got me a bit worried that it can degrade my battery overall by keeping it hot for longer than needed. Thanks for any answers.
koragg97 said:
Hey guys, yesterday i noticed something strange: it took 3+ hours to charge my S5 from 8% to 100%. I remember that it used to take around 2 hours at the very maximum from 0% to 100%. Then i remembered that my cable with which I'm charging is not the original one (it got cut long ago) but the charger itself is the original. Is something wrong with my battery? Is the charger bad? Should i search for an OEM usb cable? I don't mind it if it charges for longer as i charge it at night but still, this got me a bit worried that it can degrade my battery overall by keeping it hot for longer than needed. Thanks for any answers.
Click to expand...
Click to collapse
My phone gets hot when I use a non OEM cord as well. But its never hurt my phone. I've been doing it for probably a year now. As for the longer charge time is it suddenly taking longer with this cord or is it taking longer because you are now using the cord?
godkingofcanada said:
My phone gets hot when I use a non OEM cord as well. But its never hurt my phone. I've been doing it for probably a year now. As for the longer charge time is it suddenly taking longer with this cord or is it taking longer because you are now using the cord?
Click to expand...
Click to collapse
Well not sure as i mostly charge it at night. But my phone's battery life is normal while using it (atleast for now), just curious why it takes so long to charge.
Different cords have different capabilities depending how they were made. There's even some that only give power and no data transfer. Samsung makes fast charge technology for their devices. Other cords may or may not support it.
godkingofcanada said:
Different cords have different capabilities depending how they were made. There's even some that only give power and no data transfer. Samsung makes fast charge technology for their devices. Other cords may or may not support it.
Click to expand...
Click to collapse
Hm, I always thought that fast charging is inside the charger itself and not the cord. Might get an official Samsung one then. Thanks for the info mate
koragg97 said:
Hm, I always thought that fast charging is inside the charger itself and not the cord. Might get an official Samsung one then. Thanks for the info mate
Click to expand...
Click to collapse
No problem. They look like this.
godkingofcanada said:
No problem. They look like this.
Click to expand...
Click to collapse
It comes with the USB cord as well. And I'm pretty sure fast charge tech is both the handset and the charger itself. I read the charger is 1.5x faster then a normal one even if its not going to a device with fast charge and 2x faster if it is. I didn't mean to quote myself either. Lol
Hi
Just put in a brand new battery and the phone will not go into turbo charge. Best I can do on any charger is about 500mAmps. Battery will barely hold it's own when the display is on. Let me go through the specifics:
Battery was acting erratic (random shutdowns, short life) and was replaced with a labeled Motorola branded battery. I believe it was charging in turbo mode before replacing, but it was so erratic I can't say for absolute certain. No drama on the installation, it went very smooth.
Battery capacity is now great. The random reboots stopped.
Charging is very slow, less than .5amps. It says that it is charging off a USB port. It does not give the turbo charge message.
Tried four different quick chargers (2.0 and 3.0) and a few different cables. Also tired it on a 2amp USB charger. At least two cables were brand new. All the same.
Cleaned out the USB port on the phone. Thorough cleaning a couple of times, not much junk out came out. Also tried some alcohol to clean the contacts. The connection feels tight and has positive lock. No help from that.
Factory reset. No help.
It has had a couple full charge/full discharge cycles. No difference in charge rate.
I have a USB detector that I can plug into the charger and run the charge cable out of it to the phone. It shows 5.2volts and about .4 or .5amps. Doesn't show the high voltage charge (about 8volts if I remember).
One thing that is funny is the charge rate as reported from Ampere. It first reports 1-1.5 amps initially and then goes back down to .5 amps. I suspect it is Ampere acting funny, not the phone. The USB detector does not show the initial high current. There might be a clue in there somewhere.
The phone is running stock Nougat and is not rooted. I am beginning to think it may be a software issue.
Any ideas?
John
OldTacoman said:
Hi
Just put in a brand new battery and the phone will not go into turbo charge. Best I can do on any charger is about 500mAmps. Battery will barely hold it's own when the display is on. Let me go through the specifics:
Battery was acting erratic (random shutdowns, short life) and was replaced with a labeled Motorola branded battery. I believe it was charging in turbo mode before replacing, but it was so erratic I can't say for absolute certain. No drama on the installation, it went very smooth.
Battery capacity is now great. The random reboots stopped.
Charging is very slow, less than .5amps. It says that it is charging off a USB port. It does not give the turbo charge message.
Tried four different quick chargers (2.0 and 3.0) and a few different cables. Also tired it on a 2amp USB charger. At least two cables were brand new. All the same.
Cleaned out the USB port on the phone. Thorough cleaning a couple of times, not much junk out came out. Also tried some alcohol to clean the contacts. The connection feels tight and has positive lock. No help from that.
Factory reset. No help.
It has had a couple full charge/full discharge cycles. No difference in charge rate.
I have a USB detector that I can plug into the charger and run the charge cable out of it to the phone. It shows 5.2volts and about .4 or .5amps. Doesn't show the high voltage charge (about 8volts if I remember).
One thing that is funny is the charge rate as reported from Ampere. It first reports 1-1.5 amps initially and then goes back down to .5 amps. I suspect it is Ampere acting funny, not the phone. The USB detector does not show the initial high current. There might be a clue in there somewhere.
The phone is running stock Nougat and is not rooted. I am beginning to think it may be a software issue.
Any ideas?
John
Click to expand...
Click to collapse
It could be the battery. Buying batteries has seemed to be trial and error for this phone. Where did you buy the battery from?
I know that problem with batteries. It's like a 50/50 chance of getting a decent one. I seem to have found a pretty good one. It was off Amazon, but it was branded Motorola. It says so right on front, if that is worth anything. It charges (just very slowly) and has great life. The phone used to do random reboots on the old battery, that is cured. I am inclined to think it is not the battery. Is there some specific check that you know of that would rule it out?
Thanks for the idea.
John
Fit the old battery again, if it turbo charges then the problem is the new battery.
good idea.
kadopt said:
Fit the old battery again, if it turbo charges then the problem is the new battery.
Click to expand...
Click to collapse
That was a good idea. I gave it try but it was still in the awful slow charge mode. But that old battery was junk, no life and random reboots. Based on the condition of the battery, that may not have been a great test I will just button it up one last time and recharge it every night. On the plus side: Life on the new battery is as good as when the phone was new. That is a very nice phone and I would buy another new one if they were available.
Thanks for the idea
John
Ever since installing the May 2019 update:
Charging is very very slow with any USB C-A cables/adapters. On Ampere I get less then 200 mA. Sometimes less than 100 mA. So the phone consistently loses power even connected to the charger.
Previously (on April update) last month, I would get over 1000 mA with the same cables and charger. I've tried multiple cables without success.
The stock Google USB C brick and charger DO work to fast charge. However many times the charging does not work at all. I have to then reverse the USB-C cable (turn it to the other end) and then it starts to charge.
I've tried cleaning the USB-C port and taken out the lint. I've also reflashed the May update a couple of times, without any progress.
Anyone have any pointers? Has the phone suddenly gone bad? Do I need to RMA or is there a software fix for this?
Thanks in advance.
Maybe it's your cable man.. You need to try other chargers or cables. I don't think so any phone will behave like this based on software changes because it's not a known issue and when i was in the may security patch it worked fine.
Thanks
Haven't had this issue either maybe it's your charger or cable
100rabh7791 said:
Maybe it's your cable man.. You need to try other chargers or cables. I don't think so any phone will behave like this based on software changes because it's not a known issue and when i was in the may security patch it worked fine.
Thanks
Click to expand...
Click to collapse
Thank you for replying. I tried extensively and only the USB C to USB C stock google cables with their PD charger works.
All other USB-C cables from Anker, Aukey or other good brands - charge very very slowly.
If you don't mind, could you please tell me what cables you use to charge your phone? It's funny but everything was fine before I upgraded to the May update, the same cables used to work fine.
tylermrsh said:
Haven't had this issue either maybe it's your charger or cable
Click to expand...
Click to collapse
Thanks for confirming. What cables do you use (other than the one that came with the phone from Google?).
The trouble is that this wasn't a problem with the April security patch. All of my cables used to charge fine, it suddenly seemed to have happened after installing the May patch. Or maybe my phone is fried.
I've always used the original came...
If you have switched cables..i suggested you to charge your phone on safe mode. This will eliminate a lot of stuff.
I hope you know how to go to safe mode
iamjimmy said:
Thanks for confirming. What cables do you use (other than the one that came with the phone from Google?).
The trouble is that this wasn't a problem with the April security patch. All of my cables used to charge fine, it suddenly seemed to have happened after installing the May patch. Or maybe my phone is fried.
Click to expand...
Click to collapse
I use an Anker 30w charger with some 6ft usbc to usbc cable I got at Walmart lol charges at 3000mah
tylermrsh said:
I use an Anker 30w charger with some 6ft usbc to usbc cable I got at Walmart lol charges at 3000mah
Click to expand...
Click to collapse
Wow. Nice. Maybe I need to get a big charger as well from somewhere. When I connect to the PC it doesn't charge at all.
iamjimmy said:
Wow. Nice. Maybe I need to get a big charger as well from somewhere. When I connect to the PC it doesn't charge at all.
Click to expand...
Click to collapse
Yeah it's probably just the charger or cable man
tylermrsh said:
Haven't had this issue either maybe it's your charger or cable
Click to expand...
Click to collapse
I'll also try to downgrade to the April security patch and see if anything changes. It's just weird. In the past, I could use any cable and it would all be perfect. Now it's become a pain.
Sometimes the phone doesn't charge and have to reverse the cable or turn it upside down. Or start-stop the phone.
iamjimmy said:
I'll also try to downgrade to the April security patch and see if anything changes. It's just weird. In the past, I could use any cable and it would all be perfect. Now it's become a pain.
Sometimes the phone doesn't charge and have to reverse the cable or turn it upside down. Or start-stop the phone.
Click to expand...
Click to collapse
Yeah idk man it's possible I guess but I would definitely try a different charger and/or cable I've had a similar issue and it was the cable I was using I got a different one and it solved the issue
iamjimmy said:
I'll also try to downgrade to the April security patch and see if anything changes. It's just weird. In the past, I could use any cable and it would all be perfect. Now it's become a pain.
Sometimes the phone doesn't charge and have to reverse the cable or turn it upside down. Or start-stop the phone.
Click to expand...
Click to collapse
Try more cables or chargers... It could very well be a hardware issue if it doesn't rectify
I have the exact same issue.... Mmy spidry sense says it was the update.
Sent from my Pixel 2 XL using Tapatalk
---------- Post added at 09:10 PM ---------- Previous post was at 09:09 PM ----------
Fyi - mophie doesn't charge it fully either....
Sent from my Pixel 2 XL using Tapatalk
iamjimmy said:
I'll also try to downgrade to the April security patch and see if anything changes. It's just weird. In the past, I could use any cable and it would all be perfect. Now it's become a pain.
Sometimes the phone doesn't charge and have to reverse the cable or turn it upside down. Or start-stop the phone.
Click to expand...
Click to collapse
Sounds to me like a charge port starting to go or it's dirty. I work in a very Dusty environment and have to pick the wadded dust out of the port with a very fine pick every few months. Lol
Sent from my Pixel 2 XL using XDA Labs
My first post, but I thought I'd add in my 2 cents. My 2xl has been losing battery charge faster than ever and charging extremely slow since around the beginning of May too. I run, stock rooted with Magisk, and the last Flash kernal. However I have not updated the OS in about a year. (Don't ask) the only thing that changes is app updates. I generally update those as needed. Aside from from basic user apps Google does make changes sometimes that effect my performance. I can't say for sure what cause the change, but the big major changes I did make was updating to the latest stable Magisk manager. Around then is when I noticed the bad charging and battery performance. Yes I know MM isn't supposed to do that, but that's when I noticed. Since I'm not on the May update, I'm taking a guess it's something Google did.. IDK
Sent from my Pixel 2 XL using Tapatalk
Have the same issue, tried several different cables and charging bricks. I've got usb charging meter, It always charges from one side of the type c with 1+ apm and 0.1 amp from other side.
Mine's similar. Sometimes charges fast, sometimes too slow to top up battery, sometimes not at all. I reckon it's the port on the phone. Now looking for a new phone and it won't be a Pixel!