Related
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
psufan5 said:
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
Click to expand...
Click to collapse
not a big surprise. probably exactly the same crappy screen adhesion problems that were leading to all the dust under the nexus screens... :/
mine is starting to do it as well, I can feel it slightly raised above the bezel
What problems will manifest due to this problem?
regards
qu1nn
What problems will manifest due to this problem?
regards
qu1nn
Click to expand...
Click to collapse
Dust under the screen. And you can see light leaking out of the bottom of the phone
-------------------------------------
Sent via the XDA Tapatalk App
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
glad to see this is getting media attention. i'm sick of htc and their crappy quality control. i went through this whole thing with my hero already...
and yes, my screen is coming apart too. it definitely wasn't like that when i got it last week.
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "uprising" of the screen
Click to expand...
Click to collapse
Yeah can't have the screen gathering up and revolting
mrono said:
Yeah can't have the screen gathering up and revolting
Click to expand...
Click to collapse
I couldn't think of another word to use
If HTC continues to mass produce phones that fall apart because of faulty manufacturing...then the customers just might revolt
Dang it!!! mine starting to raise up as well I love this phone and Sprint service but I'm afraid the problem will worsen up as the time passes. I'm not the type to switch devices after every new released and perfer to hang to something until I feel it's not doing what I ask it to (still have HTC Uni, 8525, Treo 750 and Axim x51v).
This and the 30 fps capped is my only main concern about this phone, especially this screen separation (more light leakage or dust problem). The rest of the problem doesn't really bother me much such as the laggy touch input, improperly grounded screen and other problem doesn't apply to my device.
Is it worth the hassel of exchanging it hoping to get one without the screen separation or do they all have this problem? I'm hoping the newer hardware version (version 3) doesn't have this sort of problem, mine is hardware version 2. What you guys think?
I have been noticing more and more light leaking. I thought at first I was maybe just getting paranoid (still possible) but I saw a line about 1.5 cm long along the lower left side last night... That was definitely not there before.
What should I do? Would getting the TEP plan be prudent at this point, to cover this issue if/when it gets worse? Or would be the kind of thing HTC would be more... lenient about replacements?
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Doesn't hurt to try. If it worked on the NX-1, it might work again
redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
Click to expand...
Click to collapse
I know this is off topic but...
How are you getting yours that fast? Where did you order from
booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Yeah I actually just tried this and it worked pretty well only a little of leakage left, I figure I'll seal it up some more when I have the time and Im pretty sure I did not hold it down long enough to let it cool effectively. but the parts that are still down work like a charm. way better than having to go back, lose all your apps, headaches of customer service, etc.
BigBallin said:
Dust under the screen. And you can see light leaking out of the bottom of the phone
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
--------------
So this is the reason I see light under the buttons when their off and the screen is off, and its dark in the room? because my screen seems to be holding up well, and I have it in my pocket all day, no case or screen protectors. then again, I haven't been messing with it, trying to apply things or mods to it.
Hair dryer, bubble gum, tape and what else?! These are high-end devices (Evo Nexus One, etc) and they should NOT need a MacGyver handbook to keep them together after days of ownership. HTC needs to do right by us from the design stage period!
Dear Babies,
This is a site about hacking phones. Stop *****ing and use your brains for a change. Get some black silicon caulk from Lowes. Rub a small small amount in the crack where the buttons meet the case where the light leaks. Congratulations, your phone can now be left in the desert for 10 years and nothing will get through that seam including light... I swear, you guys can spend all day rooting phones but cant use some damn common sense to fix the hardware itself. I had tons of light leakage when i got the phone. Zero now, and you cant tell i did anything to it.
AshMa said:
HTC needs to do right by us from the design stage period!
Click to expand...
Click to collapse
This is very true, but there seems to be a gray area when it comes to (S*** HAPPENS and a bug that can be fixed)... And it seems to get grayer everyday.....
hair dryer seems to have worked fine on my evo
This fix might sound crazy but it works
i have 2 evo's version 002 both with pretty bad light leakage under the buttons. One has 3 buttons and the second 2. In the dark they are very visible and i was getting annoying ready to return both. I tried the blowdryer trick but that did not work.
This is what i did about a week a ago, it only takes a minute.
Go get one of this which you might have laying around your house.
http://www.oppictures.com/singleimages/400/SAN82001_1_1.JPG
Go to a dark area where you are able to see the leakage and start painting let line between the plastic and leakage. try pushing down the plastic to and using the pen to paint some of of the inner cover. Get a towel and remove the ink that got into the screen and bottom cover.
After doing this my phone have not shown any leakage. i have tried water in a towel to see if it would remove the ink and show light leakage but no leakage what so ever (do not try alcohol). This fix is invisible to the naked eyes, i have 4 friends with evo's and they could not tell what i did, even after telling them they still did not know where was painted
This is an easy cheap fix, it takes about 2 minutes and anyone (and i mean anyone) can do it.
So please if it make you feel better returning bu
eduardmc said:
This fix might sound crazy but it works?
Click to expand...
Click to collapse
Are you asking us? i dunno, did you try it?
i dunno....seems ghetto, seems htc should have used done better r&d.
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
skoobz said:
Are you asking us? i dunno, did you try it?
Click to expand...
Click to collapse
sorry, i fixed it. English is not my native language so i do make alot of mistake in my writings.
Hrshycro said:
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
Click to expand...
Click to collapse
I don't believe i have had a phone that did not have any kind of problems related to software and hardware. The palm pre was a mess every new one i got had dead pixels, after 6 unit i finally got one that had 2 dead pixels. My diamonds phone use to get boiling hot. i could go on. all my friends iphones had drop calls like 20 calls a days (most switch to evo with me).
now the evil have a few problems, like the back cover not been flush and that was solved with a peace of small paper on top of the battery.
You will fine defect, nothing is perfect.
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
thanks this is a nice cosmetic band aid If i don't see it, it doesn't bother me as much
coolguy949 said:
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
Click to expand...
Click to collapse
yeah but it seems the screen separation on happens the first few days of using the device and the progress stop. my device did not progress after i notice the leakage and was looking for a fix. This kind of fix the problem since you won't see the light leakage at all. The screen separation is wasn't really a problem since i only notice it when the light leakage is visible.
Again the point is missed. This does not prevent the fact that in time the leakage will evolve into screen separating from the base. The light is leaking because the adhesive used during rush manufacturing wad improperly sealed around the face of the device. This was a huge problem for the iphone (didn't think it would happen to me but here I am with my evo)
This worked like a charm I've already exchanged my EVO twice (on my 3rd evo). The first two had dead pixels, and all three have had the light leak. I'm not in the mood to go through the RMA process with HTC, so this fix was a perfect solution for me. I tried a similar fix using superglue on one of the other EVOs I had, but it left an unsightly white residue in the crack of the screen.
While this may not be a permanent solution to the problem with the screen coming unglued, I'm ecstatic that I no longer have to see light coming from the bottom of my screen.
Thanks a lot.
This thread. ... with that Expo 2 ... funny.
I found my own fix after trying several different things including tightening the torx screws, using a hair driver and clamps, and an expo dry erase marker. I read a post about using plastidip which I had, but unfortunately it was dried out. I then decided to use something else I had around. A fine tip black paint maker (Decocolor - LINK). I dabbed the tip on a piece of paper several times to get a little paint on the tip. I then carefully ran it across the edge where the light was leaking which allowed a very small amount of it to drip down in the crevice. I then ran a q-tip and a paper towel along the edge to make sure any that got outside of the crevice was removed. Now I have no light leakage. The paint is permanent, waterproof (not that I will be testing that) and will be easy to reapply if I ever need to. It also takes very little skill and the markers can be found at a local Michaels or arts/crafts store.
On a side note, the hairdryer/clamp method did help a little, but this paint maker did the job the rest of the way.
Greetings,
I tried to search for this problem on this forum but I couldn't find anything specific to this device.
The tablet works fine in all aspects, except the screen flickers when the aluminum back is stressed, i.e. when its being held. The tablet screen will flicker in brightness as the back is pressed.
Usually the most reliable way to reproduce the problem is to flex the tablet, as if you were trying to split a piece of plastic into two by gradually flexing it until it breaks.
Therefore, I have concluded it is a hardware problem, but I don't know exactly what.
I apologize if I'm difficult to understand, and if you need any clarification, let me know.
Thank you everyone for your time.
-Kevin
ktong747 said:
Greetings,
I tried to search for this problem on this forum but I couldn't find anything specific to this device.
The tablet works fine in all aspects, except the screen flickers when the aluminum back is stressed, i.e. when its being held. The tablet screen will flicker in brightness as the back is pressed.
Usually the most reliable way to reproduce the problem is to flex the tablet, as if you were trying to split a piece of plastic into two by gradually flexing it until it breaks.
Therefore, I have concluded it is a hardware problem, but I don't know exactly what.
I apologize if I'm difficult to understand, and if you need any clarification, let me know.
Thank you everyone for your time.
-Kevin
Click to expand...
Click to collapse
Hey Kevin,
Yeah, seems like a hardware issue. But I advise not to "flex" the back too much
Probably could be 2 things.
1. Loose connector for the digitizer
2. Bad digitizer
3. Something grounding out against the case.
So my guess would be to spit the case apart. You can find videos on Google Search showing the procedure at You Tube. Then a good inspection of components, paying attention to connectors and the boards (for cracking).
I saw the other day that there are plenty of parts available for the 500, like digitizers, display glass and several other items. Check E-bay.
MD
Moscow Desire said:
Hey Kevin,
Yeah, seems like a hardware issue. But I advise not to "flex" the back too much
Probably could be 2 things.
1. Loose connector for the digitizer
2. Bad digitizer
3. Something grounding out against the case.
So my guess would be to spit the case apart. You can find videos on Google Search showing the procedure at You Tube. Then a good inspection of components, paying attention to connectors and the boards (for cracking).
I saw the other day that there are plenty of parts available for the 500, like digitizers, display glass and several other items. Check E-bay.
MD
Click to expand...
Click to collapse
Thanks for your advice Moscow Desire. I've taken the back off before but noticed nothing unusual. Should I just take every component that can be separated out and inspect it? Sounds like a recipe for disaster for an inexperienced person like me.
ktong747 said:
Thanks for your advice Moscow Desire. I've taken the back off before but noticed nothing unusual. Should I just take every component that can be separated out and inspect it? Sounds like a recipe for disaster for an inexperienced person like me.
Click to expand...
Click to collapse
Hi Moscow Desire,
I have taken my tablet apart with the instruction from the videos but I didn't see anything that is loosen so far. Do you think I will need to unscrew everything until I take out the screen to know what's wrong? My screen keeps flickering with white lines at the edge of the screen and it's really annoying. :crying:
Thanks!
I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
daven said:
I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
Click to expand...
Click to collapse
This is a dumb question but are you sure your lens isn't smudged?
leocooper said:
This is a dumb question but are you sure your lens isn't smudged?
Click to expand...
Click to collapse
I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
daven said:
I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
Click to expand...
Click to collapse
Oh that must suck then And I don't have a Z2 yet, I'm looking to get it or the M8 in early June
Camera is working fine for me. Although I also have the creaking when pushing at the back.
Sent from my D6503 using XDA Free mobile app
maybe your camera is experiencing light leakage. definitely a problem
That's the kind of photos I got when water entered my Xperia Z.
Have you been washing it ?
It might be moisture built up, but can't say
Why not get it replaced?
Sent from my C6602 using XDA Free mobile app
It took a dunking last week lol but I can't see any moisture build up on the inside of the lens, maybe it is just light leakage. I'll just phone up for an exchange tomorrow - shame really because it had no other issues. Great phone though, looks like they've sorted out any other issues on the current batches.
Cheers for all your replies!
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
hasona said:
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
Click to expand...
Click to collapse
Yeah I was thinking the same thing, my sisters z2 doesn't creak either. Mine says 14W15 so I guess that means it was one of the first batches (maybe second batch?)
Hopefully the replacement won't have any issues, I'm slightly concerned about dead pixels etc
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
furrypotato said:
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
Click to expand...
Click to collapse
That's interesting, kinda like the flash bleed issues on z1 compacts I read about I guess.
Although in this case I wasn't using the flash on either of the Z2's and they were both naked, even took the screen protector off the back of the phones to make sure it wasn't being caused by those (I had cut a square out of them for the flash/lens already though) and there was no change - one Z2 looked fine, the other not so much.
Thing is if my sister hadn't picked up a Z2 of her own I'd never have known, I just thought this was normal behaviour - at least the thread has made others aware of a possible problem (if mine wasn't just a one off)
I got my replacement Z2, and it creaks A LOT. It's W19, it's going back to the store tomorrow. My first one has bad speaker quality (W28). If I get a third, I'm returning and I'm going to another phone. I shouldn't have to go through 3 Z2s to get a decent one, but if my third one has something wrong, I'm done. Sony has a GORGEOUS phone and an awesome build, but I can't stand this anymore. Last one tomorrow, and we'll see.
looks like one of them has HDR enabled. check that. is there any condensation on the lens?
daven said:
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
Click to expand...
Click to collapse
Hey,i have the exact same creaking issue!I thought i was the only one.I took it to the Service Center and the guy at the counter acknowledged the issue and said ill get a replacement and removed my sim card and memory card etc and only then i realized they cant provide a standby phone so i said ill come back later and submit the phone for replacement.
Later the SONY Store where i bought the phone from provided me a standby phone and they itself submitted my Z2 to the service center but few days later they returned the phone saying there isn't any issue :X i took it up with their customer care and they asked me to go to the service center again but i haven't got the time yet.
My batch number is 14W18,what is yours?
I checked some test pieces at the SONY Store and they had a similar issue but i checked again at another store and they seemed fine -_-
furrypotato said:
[/COLOR]Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
Click to expand...
Click to collapse
I have the same flash bleed issue on all the cases including the OEM ones provided by SONY.
ew..i have the creaking issue too.. its creaking when i put my finger below the flash...
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
m17b said:
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
Click to expand...
Click to collapse
Its a problem for sure.Try to keep the phone in rise for 1 night.If its moisture behind the glass it will go off.But if its somethn else..better take the phone to the Sony center.
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
jakobdz said:
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
Click to expand...
Click to collapse
Its not 100% sure that this is affecting Z2. No one complained by now.
Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Link to the glass removal video:youtube.com/watch?v=Bx3Oj0ceuHs
Picture after removal: imgur.com/NtkgPSv
Picture with liquid protector on the lenses: imgur.com/we2us0i
EMTease said:
Like an increasingly numerous part of the G6 user base....
Click to expand...
Click to collapse
Really?
rubiicon59 said:
Really?
Click to expand...
Click to collapse
Maybe you don't believe it. But the camera glass cracking isn't an isolated problem. I'm glad you didn't have the problem, that doesn't mean it doesn't exist...
Only problem with this is that your ip68 protection goes out the window but i guess thats the trade off instead of sending it in and getting it repaired. I wonder if you can get the liquid glass protector installed on the back camera glass to possibly prevent it from cracking in the first place? I might have to give it a go.
Always a junior member with like 3 posts....just saying...
Oh I do know of, and believe the instances of lens breakage I've seen mentioned.
But it's by no means prevalent. You will see more people here posting complaints than you will people saying they don't have the same problem; that's the nature of places like this.
And it then looks to some like it's a bigger issue than it actually is. Although to each individual their problem is a real problem for them.
I've seen plenty of posts here complaining of this issue and the absurd lengths some are going to trying to remedy it. But no one seems to be complaining in the right place - LG themselves.
---------- Post added at 05:35 AM ---------- Previous post was at 05:33 AM ----------
zathus said:
Always a junior member with like 3 posts....just saying...
Click to expand...
Click to collapse
Unfortunately that's also often true.
I've had my LG G6 for just over a week, camera glass smashed while in my pocket, using a Spigen case that gives 2mm inset for the camera. Seems like there's a few people with this problem.
Mine broke on day 12. Spigen case absolutely no other damage to the phone. No drops. I would alternate putting it in back and front pockets and would sit either way. I don't know if something wedged in front of the lens or just pressure from bending when sitting may have caused the issued, but I do not think I was careless with my phone.
EMTease said:
Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Click to expand...
Click to collapse
That's why I am getting a couple lens glass protector, just in case....
https://pt.aliexpress.com/item/Back...32808944260.html?spm=2114.13010608.0.0.8n17e1
Another lens protector broken here. Absolutely no reason for it to break. I have never dropped it. It is never placed in the pocket with anything else.
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
Rinzler said:
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
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You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
HKSpeed said:
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
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Crazy shiled but shield xD
skyfox99 said:
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
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You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
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You're not very open to other people's opinions, are you.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
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LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
skyfox99 said:
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
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Fanboy.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
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Click to collapse
Where did TMo recognize this as issue?
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