Database Users

[Q] Unlock won't work...

Hello everybody
I received an unlock code from T-mobile for my Vibrant, but it gives me an "unlock unsuccessful" message. I called T-mobile, and they essentially told me "it should work, sorry." I was wondering if the problem might have something to do with the fact that my phone is rooted...
And if that is an issue, can I use the nandroid method to unroot it? Odin doesn't seem to work for me; it always stops at "file analysis." I've heard that other people using Windows x64 have the same issue.

Look at the IMEI in the e-mail they sent you. Make sure they copied right. It will be on the top left 3rd line down.

Yeah, the IMEI is right. Also, I've heard that it's possible for these phones to be hardlocked... is there a chance that the seller accidentally hardlocked it before sending it to me?

I don't think so. T-Mobile would be the one doing the hard-locking.

Is there any other way for me to unlock the phone?

I was rooted when I requested the unlock code from tmo - it worked as expected
You didn't get your phone directly from tmo?
Sent from my SGH-T959 using XDA App

I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.

I didn't buy it from tmo, but I don't see why that would make a difference... they still gave me the unlock code based on the IMEI I gave them. They say they can't give me another unlock code, and I'm currently 7000 miles from the nearest T-mobile store (that was their "solution" - go to the store). Any idea whether it'd be worth it to try sinking $30 into one of the eBay unlockers?

I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code: "network lock request unsuccessful"

I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code it says "Network Lock Request Unsuccessful". Apparently the only way around this is to remove the Network Lock all together. Removing the network lock is done through unlocking software but unfortunately there is no software compatible with the Vibrant as of yet. Getting another code will not work either as your IMEI will give you the same code again. i just purchased an I-Smart SIM card, hopefully this will work. I will keep you posted

Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it. It didn't work at first. I called TMO apparently my IMEI was truncated. they sent new unlock code and it worked perfectly.
Remember if you put your unlock code in to many times unsuccessfully, there is nothing TMO can do to get it unlock. It has to go back to Samsung

The reason I asked if you purchased the phone from someone else but TMO you might want to contact the seller and see if they can help you out.

they must have given you the wrong unlock code. Also, if you entered wrong unlock code 3 times, your phone will freeze and you would have to buy a unfreeze code online.

No wait unlock code
scrizz said:
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
Click to expand...
Click to collapse
I go mine unlocked on ebay. It coast me $29 but well worth it. Took the seller 3 days to get the code and it worked.
Also T-MOBILE does not hard lock these. they can become hard locked if you enter the unlock code unsuccessfully 3 to 5 times. If you got that message once... i would not try again with that code. I would just get it from Ebay... T-mobile does not have a good track record with unlock codes for the Vibrant or the Garminfone

toeshot said:
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it.
Click to expand...
Click to collapse
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.

cparekh said:
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
Click to expand...
Click to collapse
How do you think the ebay sellers get their codes to sell you for 30 bucks?

cparekh...you're pretty dumb....lol
sent from my Samsung Vibrant using XDA app

Uhm...you can get one for free even if you don't have tmo? Who do I send this email to?

[Q] Problems unlocking Bell Galaxy S2. Please help!

I'm wondering if anyone knows the number of digits the unlock code for the GS2 should be.....I received a code from cellunlocker.net and due to poor instructions and myself being uncontrollably impatient to use the phone on telus put in only part of the code..or so i beleive.
They sent the code in this format NETWORK:=48684XXX;PROVIDER:=69599XXX;SUBNET:=85256XXX;DEFREEZE:=05193XXX.
I've used 2 attempts and REALLY want to know its right before i enter it again, so i'm wondering how many of these 4 sets of numbers do I enter?
Sorry for the double post but I wanted to make sure it wasn't overlooked.

how much do they charge?

cloneman1 said:
how much do they charge?
Click to expand...
Click to collapse
$39.99. cheaper than the $75 bell wants to charge so I dove in.

unlock
Which code are you putting in, also did you get from cellunlock.net or was it cellunlocker.net

gthompson75 said:
Which code are you putting in, also did you get from cellunlock.net or was it cellunlocker.net
Click to expand...
Click to collapse
Oh, it was cellunlocker.net.
I tried putting the first 8 and the second 8 seperately once each...
I'm too afraid to try putting all 4 sets of numbers in now until I know for sure since I only have 1 attempt left. ; ; Stressin' me out lol

what code are you putting in, provider, network or what. It is a 8 digit code,

gthompson75 said:
what code are you putting in, provider, network or what. It is a 8 digit code,
Click to expand...
Click to collapse
I've tried entering NETWORK:=48684XXX THEN PROVIDER:=69599XXX
Both seperately, making my 2 attempts. I havent tried subnet or unfreeze.
I'm thinking i might have to enter network, provider and subnet together? Or should I include unfreeze as well?

I got mine from them to, tariable customer service i called to cancel the order and the their amazing phone dropped my call 3 times, and theirs still charging me for the code, bull****.
Anyways you want the network unlock buy its self, I hate to say if you did not tape you trying to put it in you have just wasted 40 dollars!

Ok... this is my admission of temporary retardation.
I mistook my sim-lock for the network lock key. fml lol
I've figured this out, the network code worked, thanks for the help guys.

Mshoss said:
I got mine from them to, tariable customer service i called to cancel the order and the their amazing phone dropped my call 3 times, and theirs still charging me for the code, bull****.
Anyways you want the network unlock buy its self, I hate to say if you did not tape you trying to put it in you have just wasted 40 dollars!
Click to expand...
Click to collapse
I have to admit that everything about that website makes it look like its a very elaborate scam eg: The 800 number goes to an obviously computer generated female voice, rings 5-6 times and disconnects. (this was during business hours) + Many seemingly fake testimonials and my code took 3 hours longer than the longest average time but it turned out ok.

I seem to have a problem here.
So I entered my IMEI (yes I triple checked, it is the correct one). Selected Samsung manufacturer, then I selected Galaxy SII model and then selected Bell network.
I received the similar email as you, Yajirobe, and I turned the phone off, inserted my Rogers SIM card and then obviously turned on the phone.
I inserted the NETWORK 8 digits values and it still says that what I entered is unsuccessful.
Yajirobe, may I ask what you mean by "I mistook my sim-lock for the network lock key"?

You guys actually paid to unlock your phone???

Honestly, I have tried cellunlocker.net many times, and it worked flawlessly each time. One thing I dont get is I always got a SIM unlock code, threw it in there and bam wham thank you ma'am.
What are you guys facing exactly. I used the service b4 on 3 mt4g and on sgs vibrant. Just got a Virgin brand sgs2. Please advise.

robbiev80 said:
You guys actually paid to unlock your phone???
Click to expand...
Click to collapse
Some people don't want to root n flash to void their warranty.
OP, I am glad it worked for you, I was gonna offer to give you the money back if it failed lol...cus I recommended u to use it.
Anyways cellunlocker.net does look like a scam site but they do work. They are posting its business on howardforums.com (good mobile website) and haven't got any troubles yet so I know they are reliable.
Also I would like to know what you mean by " "I mistook my sim-lock for the network lock key"?" too, lol I didn't quite get that either.

aalna said:
One thing I dont get is I always got a SIM unlock code, threw it in there and bam wham thank you ma'am.
Click to expand...
Click to collapse
So you're saying you've never get the same format as Yajirobe and I did? (NETWORK:=48684XXX THEN PROVIDER:=69599XXX, etc)?

Slim514 said:
So you're saying you've never get the same format as Yajirobe and I did? (NETWORK:=48684XXX THEN PROVIDER:=69599XXX, etc)?
Click to expand...
Click to collapse
I think it is something new they are doing, I never get soo many numbers either before.
not sure if you need to be a member to see this link but here it is:
http://www.howardforums.com/showthr...laxy-S-II-i9100-to-any-GSM-network?p=14480679

Slim514 said:
Yajirobe, may I ask what you mean by "I mistook my sim-lock for the network lock key"?
Click to expand...
Click to collapse
I had my telus sim card set with a pin, but the sim lock screen looked different on the galaxy than on my milestone. Pin locks are set up by the user only and are off by default, which makes it even more silly that I didnt catch on for so long. lol
Way to tell the difference for sure is if there is an unlock button and a dismiss or skip option as the sim lock cannot be skipped.

I'm still unsuccessful to unlock my phone! I emailed and sent videos to cellunlocker.net and they keep giving me alternative insctructions to unlock and none work. I may expect a reimbursement soon.
In the mean time, I just rooted my Android and installed that Galaxy S2 SIM Unlock. It says that it would not find the unlock code!
I don't know what else to do!

Slim514 said:
I'm still unsuccessful to unlock my phone! I emailed and sent videos to cellunlocker.net and they keep giving me alternative insctructions to unlock and none work. I may expect a reimbursement soon.
In the mean time, I just rooted my Android and installed that Galaxy S2 SIM Unlock. It says that it would not find the unlock code!
I don't know what else to do!
Click to expand...
Click to collapse
Try Galaxy_S unlock instead. You'll cry in fear after step 2, but those tears will turn into tears of joy shortly after

Ok I will try this but I need clear step by step procedure. I will find one but if you know, please post is here.

[Q] Sim unlock code at&t

hi developers i am quite new to this site, the reason i join this i want to get the unlock code for my at&t motorola atrix 4g handset so that i can use different sim carriers,i have searched the whole threads still there is not a solution of the problem.Also i have visited different phone threads like htc sensation http://forum.xda-developers.com/showthread.php?t=1232107.Cant this problem be resolved like this,give some suggestion guys.U people are the best i hope someone can come up with a good idea for this problem.Also i have used some other site where they provide unlock code but they give same answers that my code cant be found.Plz developer give a look on this problem.

Hello,
I don't think there is any other way to unlock the atrix besides buying an unlock code. Unlock codes are fairly cheap on ebay, where I got mine. These are the guys that I used http://www.ebay.ca/itm/UNLOCK-CODE-...742?pt=LH_DefaultDomain_0&hash=item2eb89f6246 .
hope that this helps!

hey i know about the site giving unlock codes ,i have tried cellunlock.net site but they said they cant get me the unlock code so i am confused is it worth trying on other site as i heart cellunlock.net is quite best in its work.Give me a suggestion should i try this on other site.They give this message like this
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
What should i do?

If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
The easiest way is to use their online chat support.
Sent from my ATRIX using XDA App.

i know about this but my AT&T account is less than 1 year so they wont give me,also it is not in good standing too
I have tried everything.Hope someone comes out with a solution of this.

Unlock code at&t
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse

Ask someone who has already had At&t for a year and they can call and get the code

cindynsg said:
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
The codes are available. AT&T unlocked my ATRIX over chat.
Took 5 minutes.
Sent from my ATRIX using XDA App.
Click to expand...
Click to collapse

Cellular unlock works great, pretty fast too. Only option really if you're not in the states. If you have an at &t number online chat supposedly works great.
Sent from my MB860 using Tapatalk

yeh i have given my order for the unlock code to cellunlocker.net ,on the site u jst have to put imei no and see that ur phone is available in their database.Also they say on there FAQ that if the code is not found on the AT&T database than there r other options to get the code directly from the manufacture,as i put my imei no on the site they say that the code is there in there database,but i dont think they wll be able to provide me through AT&t .I am waiting for there reply if they say they cant get me the code through AT&T i wll go to the manufacture method.Hope my code come this time.

I am skeptical about unlock codes. At first I bought one on ebay it did not work. Then I got one from at&t , it did not work either. I had at&t sim inside while unlocking. I think I blocked the unlock feature by trying too many times.
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Any thoughts?

theandre said:
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Click to expand...
Click to collapse
obviously it's not if you used this method and none of your codes worked.

This may have changed, but the guy at the at&t store told me a few months ago that once your phone is over six months old you can just call at&t and they will give you the code.
Sent from my MB860 using XDA App

Cheap unlock
In case you are interested, i got my unlock code for an At&t Atrix last week from unlock_fusion at e-bay. it worked perfect and was just $2.35.
They where quick too, bougt it arround midnight EST, and got it in less than an hour!

If the Unlock s4 for free with hidden options didn't work - did you find a solution?

I started this thread since there are many that did not succeed with the unlock method proposed in the other thread: Unlock s4 for free with hidden options. If you have not been successful and further were unsuccessful in using an unlock code later but have found a solution or have any suggestions. please reply in this thread.

alphadog00 said:
The unlock code is not hidden on the phone. This app just reads the IMEI and sends it to a server to get the unlock code. The unlock code is cryptographically generated based on IMEI and some AT&T key.
Click to expand...
Click to collapse
why would this app need access to the *#7284# menu? all that just to read the IMEI?

skedi said:
why would this app need access to the *#7284# menu? all that just to read the IMEI?
Click to expand...
Click to collapse
I can't tell you why... but the app sure can't read areas of the phone that root users can't. The description even mentions "server unlock codes" or something like that.
I should correct my previous statement - it is possible that the NCK is stored in unencrypted form somewhere on the phone - the protocol calls for the user to input the NCK and it is matched against the NCK On the phone - but many phones today (iphone for one) encrypt the NCK with something else.
So, it is possible that it exists somewhere and on the Captivate we were able to grab it from one of the block devices - but based on the description of the referenced tool, they are just grabbing the IMEI and looking up the code in a database.

I just caved and used cellunlocker.net took less than an hour and popped in a verizon card. It asked for the unlock code and i entered it. Went to work and tried a friends tmobile sim, booted right up no code asked.
Going overseas tomorrow and buying a sim for a local carrier while there.

Nerowoof said:
I just caved and used cellunlocker.net took less than an hour and popped in a verizon card. It asked for the unlock code and i entered it. Went to work and tried a friends tmobile sim, booted right up no code asked.
Going overseas tomorrow and buying a sim for a local carrier while there.
Click to expand...
Click to collapse
How much was the code with cellunlocker.net? Im going to need to unlock my device soon.
Sent from my SGH-I337M using Tapatalk 4 Beta

msavic6 said:
How much was the code with cellunlocker.net? Im going to need to unlock my device soon.
Sent from my SGH-I337M using Tapatalk 4 Beta
Click to expand...
Click to collapse
was about $25. I think there are cheaper places if you scour around or google a "coupon code" to put in.
To me it was worth it.

Nerowoof said:
was about $25. I think there are cheaper places if you scour around or google a "coupon code" to put in.
To me it was worth it.
Click to expand...
Click to collapse
I have used them in the past and I was satisfied with their service so I am most likely going to use them again.
Sent from my SGH-I337M using Tapatalk 4 Beta

I simply contacted my provider (AT&T) and asked for a code, as I was "leaving overseas for business". Got it on the spot and all worked out for free. Granted, I couldn't get a TMobile signal for crap.

I don't know much about how the unlocked works, but when I used the tool, the unlocked code is pretty much beverages instantly.

I unlocked my S4 with cellunlocker.net for $14.99 and I got the code within an hour.
Sent from my SGH-I337M using Tapatalk 4 Beta

msavic6 said:
I unlocked my S4 with cellunlocker.net for $14.99 and I got the code within an hour.
Sent from my SGH-I337M using Tapatalk 4 Beta
Click to expand...
Click to collapse
Did you try the free unlock method prior and have it fail prior to using the code?

WarbyParker said:
Did you try the free unlock method prior and have it fail prior to using the code?
Click to expand...
Click to collapse
I was going to try the free unlock method but I didn't want to go through the hassle of potentially not being able to unlock my device so I just paid for a code and it was pretty cheap so why not.
Sent from my Galaxy Nexus using Tapatalk 4 Beta

Yes peoples..tried free meathod with perso settings and IT CHANGED MY CODE..code att gave didnt work..i had entered that code maybe 40-50 times..device never locked up on me..fastgsm did a 15 dollar cable unlock and it worked..and my code HAD changed somehow..att international dept gave me code no questions but it didnt work so I tried cable unlock and it worked immediately..showing me the new.. different code
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Tried the free method.. Tried a 3hk sim, no luck so I used the att provided code and it worked..
Sent from my SAMSUNG-SGH-I337 using xda premium

cammeron1978 said:
Yes peoples..tried free meathod with perso settings and IT CHANGED MY CODE..code att gave didnt work..i had entered that code maybe 40-50 times..device never locked up on me..fastgsm did a 15 dollar cable unlock and it worked..and my code HAD changed somehow..att international dept gave me code no questions but it didnt work so I tried cable unlock and it worked immediately..showing me the new.. different code
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Did your IMEI show up differently in the fastgsm software?

No the imei showed correct the whole time never changed..just the unlock code is all that was different..
Also with fastgsm..the program..as it was running said phone was unlocked but when I rebooted the first time..it asked for the code..I typed in the new different changed code and then phone said successful..every reboot since with t-mo sim card it immediately grabs data connection..almost quicker that it get 4g on att
Lastly..I had bought 3 codes from other sites that did NOT do cable unlock.. just by imei..and all three showed the same code att gave me that was of course unsuccessful
It seems like changing the perso settings ( which i messed with mine to no end..deleteing golden backups..restoreing factory settings).
Changes something that makes the phone require a second..different code..e.g Provider code vs. Sub-Provider code..( samsung tech support told me there were multiple different codes like network unlock.. unfreeze.. factory codes) ..but mine never did ask for anything but sim network unlock code..
Sorry if my typing is hard to follow but hope it helps for something
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

cammeron1978 said:
No the imei showed correct the whole time never changed..just the unlock code is all that was different..
Also with fastgsm..the program..as it was running said phone was unlocked but when I rebooted the first time..it asked for the code..I typed in the new different changed code and then phone said successful..every reboot since with t-mo sim card it immediately grabs data connection..almost quicker that it get 4g on att
Lastly..I had bought 3 codes from other sites that did NOT do cable unlock.. just by imei..and all three showed the same code att gave me that was of course unsuccessful
It seems like changing the perso settings ( which i messed with mine to no end..deleteing golden backups..restoreing factory settings).
Changes something that makes the phone require a second..different code..e.g Provider code vs. Sub-Provider code..( samsung tech support told me there were multiple different codes like network unlock.. unfreeze.. factory codes) ..but mine never did ask for anything but sim network unlock code..
Sorry if my typing is hard to follow but hope it helps for something
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the info. Good to know there is a solution to this problem. I will be using their cable unlock method, when I need it.

I appears that the cable unlock is the only solution if after trying the free method you can't unlock with the unlock code. As noted in the comment above and in this other thread: http://forum.xda-developers.com/showthread.php?t=2333347, using a cable method and/or tool appears to ultimately unlock the phone.

cammeron1978 said:
Yes peoples..tried free meathod with perso settings and IT CHANGED MY CODE..code att gave didnt work..i had entered that code maybe 40-50 times..device never locked up on me..fastgsm did a 15 dollar cable unlock and it worked..and my code HAD changed somehow..att international dept gave me code no questions but it didnt work so I tried cable unlock and it worked immediately..showing me the new.. different code
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Did you turn Perso back on before starting?

Yes I rried everything with the perso setting..I had even tried changing the freqlock setting somewhere else in the service menus..I had tried all kinda of turning them on an off again..factory reset never changed my lock at all..after entering new code and getting unlock I cannot get sim lock window to show again as it is unlocked..but yes for like a week I was trying EVERYTHING.. even some of the cable unlock for pc programs..QPST and another one i cant rexall name right nowI thought I was screwed..cable was a cheap 15 dollar last ditch effort and it worked nicely
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Unlocked AT&T Note 7

I was thinking about requesting to unlock the Note 7 from AT&T when I get the phone or maybe in a couple month. Have any of you unlocked a phone through them before? does it cost anything?

Unlocked AT&T Note 7
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.

e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Thanks, does that get rid of the bloatware at all too?

XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.

e36eury said:
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
Click to expand...
Click to collapse
Thanks again, is that better than Package Disabler Pro?

XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
XavierAD said:
Thanks again, is that better than Package Disabler Pro?
Click to expand...
Click to collapse
Dunno. It's what I use, it works. Can't say if it's better or worse.

I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.

DuffmasterFresh said:
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
Click to expand...
Click to collapse
Weird. Mine worked fine with my AT&T sim.

These were the unlock instructions they sent me to unlock my AT&T Galaxy S4:
Instructions:
Unlock Steps - Use Non-AT&T SIM Card
1. Power off the device, remove the battery, and insert a non-AT&T SIM card.
2. Re-insert the battery and power on the device with non-AT&T SIM.
3. The device displays Enter the device unlock code.
4. Enter the eight-digit unlock code.
5. Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.
EDIT: I just went online and looked for a different unlock method because I don't have another sim card and I don't want to go to T-Mobile to ask for one. Remove your sim card, power on the phone, go to the dialer and enter #7465625*638*# then enter your unlock code, which should be emailed to you from AT&T after you ask them to unlock it.

You can always get a free T-Mobile sim to throw in it for the unlock.

e36eury said:
You can always get a free T-Mobile sim to throw in it for the unlock.
Click to expand...
Click to collapse
Thanks, I had no Idea you could do that.

e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Just yesterday I've talked about this at att store, and the guy told me I have to use their service (active account) for at least 6 month after purchasing a phone, before they allow unlock it...wtf?

May be the case now, but a year ago when I bought my wife her iPhone 6, it unlocked the first time I hooked it to a computer (about an hour after walking out of the store with it), and my S7e was unlocked after the 14 day return policy was up. Doesn't mean there hasn't been a recent change, but when I've paid for a device outright it's always been unlocked.

Does anyone know if the wifi hotspot validation is disabled after ATT unlocks the phone? I'm not feeling like asking AT&T permission on when to enable wifi hotspot on my phone that I have paid a full price for.

From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works

domineus said:
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
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i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.

ParishM said:
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
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I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.

domineus said:
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
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because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !

ParishM said:
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
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Click to collapse
That's nothing. Third call this morning
I have to go back to the store and rescan it so it registers in their system. Seriously, I was told that.
I'll call back in a few minutes - it's been close to an hour. But that's unnerving. Can't they see there's something wrong with the att unlock website? It's rather simple actually.

it's a hassle but it can be done