I was thinking about requesting to unlock the Note 7 from AT&T when I get the phone or maybe in a couple month. Have any of you unlocked a phone through them before? does it cost anything?
Unlocked AT&T Note 7
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Thanks, does that get rid of the bloatware at all too?
XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
e36eury said:
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
Click to expand...
Click to collapse
Thanks again, is that better than Package Disabler Pro?
XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
XavierAD said:
Thanks again, is that better than Package Disabler Pro?
Click to expand...
Click to collapse
Dunno. It's what I use, it works. Can't say if it's better or worse.
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
DuffmasterFresh said:
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
Click to expand...
Click to collapse
Weird. Mine worked fine with my AT&T sim.
These were the unlock instructions they sent me to unlock my AT&T Galaxy S4:
Instructions:
Unlock Steps - Use Non-AT&T SIM Card
1. Power off the device, remove the battery, and insert a non-AT&T SIM card.
2. Re-insert the battery and power on the device with non-AT&T SIM.
3. The device displays Enter the device unlock code.
4. Enter the eight-digit unlock code.
5. Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.
EDIT: I just went online and looked for a different unlock method because I don't have another sim card and I don't want to go to T-Mobile to ask for one. Remove your sim card, power on the phone, go to the dialer and enter #7465625*638*# then enter your unlock code, which should be emailed to you from AT&T after you ask them to unlock it.
You can always get a free T-Mobile sim to throw in it for the unlock.
e36eury said:
You can always get a free T-Mobile sim to throw in it for the unlock.
Click to expand...
Click to collapse
Thanks, I had no Idea you could do that.
e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Just yesterday I've talked about this at att store, and the guy told me I have to use their service (active account) for at least 6 month after purchasing a phone, before they allow unlock it...wtf?
May be the case now, but a year ago when I bought my wife her iPhone 6, it unlocked the first time I hooked it to a computer (about an hour after walking out of the store with it), and my S7e was unlocked after the 14 day return policy was up. Doesn't mean there hasn't been a recent change, but when I've paid for a device outright it's always been unlocked.
Does anyone know if the wifi hotspot validation is disabled after ATT unlocks the phone? I'm not feeling like asking AT&T permission on when to enable wifi hotspot on my phone that I have paid a full price for.
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
domineus said:
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
Click to expand...
Click to collapse
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
ParishM said:
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
Click to expand...
Click to collapse
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
domineus said:
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
Click to expand...
Click to collapse
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
ParishM said:
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
Click to expand...
Click to collapse
That's nothing. Third call this morning
I have to go back to the store and rescan it so it registers in their system. Seriously, I was told that.
I'll call back in a few minutes - it's been close to an hour. But that's unnerving. Can't they see there's something wrong with the att unlock website? It's rather simple actually.
it's a hassle but it can be done
Related
I bought a G1 off of Craigslist. Like an idiot I reset it and now it is locked and I can't use it since I am on ATT. I asked a friend to call Tmo to get the unlock code but they wouldn't give it saying that the original owner needs to ask for it.
I want to use this guide, to unlock it but I need to activate the phone first in order to downgrade to RC29. If I use my friends T-Mobile SIM card what will happen with his plan and does he need to have a data plan in order to activate it in the first place?
I am assuming that after its been activated I won't need to use his SIM anymore to get around the phone and I am confident enough to be able to downgrade it through use of the excellent guides on this forum.
If there is an easier way to unlock my phone, it would be much appreciated but I have no way of paying over the internet for a code, so I'm stuck at the moment.
You don't need his SIM card to be able to flash RC29, and that guide isn't going to change the fact your phone will still be SIM locked.
Really? That sucks. I guess I will just sell it and buy an unlocked one. Thanks for the reply.
crzyaznkdxd said:
Really? That sucks. I guess I will just sell it and buy an unlocked one. Thanks for the reply.
Click to expand...
Click to collapse
Some stes will have you pay $20 to get the unlock code, they work but the best way would be to call the carrier (which you said you can't do already). Either way will unlock the phone for you
Did you try getting your friend to call tmo and see if they can provide him with the unlock code with your phone? He'll need some numbers off of your phone though.
dont know if anyone knew this...but sim cards are sold seperately, you could buy a prepaid sim card from tmobile, no phone. Just a prepaid card where you add your own minutes put that into the phone, then that activates it, and you will also be a tmobile customer- where you can now call and ask for the unlock code.
Klyentel said:
dont know if anyone knew this...but sim cards are sold seperately, you could buy a prepaid sim card from tmobile, no phone. Just a prepaid card where you add your own minutes put that into the phone, then that activates it, and you will also be a tmobile customer- where you can now call and ask for the unlock code.
Click to expand...
Click to collapse
But they have a loyalty agreement and won't give unlock codes if you haven't been a customer for three months I believe.
evilkorn said:
But they have a loyalty agreement and won't give unlock codes if you haven't been a customer for three months I believe.
Click to expand...
Click to collapse
oh, wow, that sucks
I have not ever done this before, but I found this one
http://cgi.ebay.com/UNLOCK-Code-AT-...Accessories&hash=item1c138c9851#ht_4764wt_913
I was wondering if any of these are legit or do they all fall into the realm of too good to be true. I have called at&t and they stated that I could not have an unlock code so that is why I am going down this route, if it turns out to be legit.
Anyway I welcome your feedback about what may be just a dumbass question, LOL.
p.s. the only reason I am looking at this guy's page is that he has +50000 reviews with 99.8% quality.
my one experience with an ebay unlock code was it bricked the phone I was using. After doing further research I found that this was a constant for that phone. I have not seen any posts about unlocking an Aria yet but I also have not been looking for them since I am on AT&T so there is no need to unlock the phone for a different carrier currently.
that's the same guy i used to unlock 3 at&t phone. i never had a problem
If you are going out of the country then call att and tell them that. they will give you your unlock code for free all youll have to do is get a different (Non att) sim.
sd73ta said:
If you are going out of the country then call att and tell them that. they will give you your unlock code for free all youll have to do is get a different (Non att) sim.
Click to expand...
Click to collapse
They changed that policy. Now you have to wait for your contract to run out before they will unlock your phone, even if you tell them you're traveling. I tried calling them and having them unlock it, and that's what they told me. I was really disappointed too, because they've unlocked my phone before and never gave me any trouble because of the contract.
Maybe if I had threatened to unlock it anyhow, I might have had better luck– but I doubt it.
Ya I tried calling them too. Told them my situation and it was denied. I guess I will try this guy. At the most I am out 10 bucks.
Sent from my HTC Intruder using the XDA app.
fluffyarmada said:
They changed that policy. Now you have to wait for your contract to run out before they will unlock your phone, even if you tell them you're traveling. I tried calling them and having them unlock it, and that's what they told me. I was really disappointed too, because they've unlocked my phone before and never gave me any trouble because of the contract.
Maybe if I had threatened to unlock it anyhow, I might have had better luck– but I doubt it.
Click to expand...
Click to collapse
Strange, I just re-upped my contract when buying my Aria, and unlocked my phone with the code from ATT tech support for free. I do go internation a few times/year, so that may be a flag that I am not entirely lying, but it was no problem. Also, I used chat, instead of phone...they gave the my code in 10 seconds.
So I took the plunge. Fast service from this guy. Bought yesterday and got today. Went by t-mobile store and borrowed a sim. Put in unlock code and let me in the system. Rebooted to verify with t-mobile sim. Did not ask for code the second time.
Altogether happy. Me -$13.00. Phone unlocked.
Buyer beware. Cannot guarantee same results.
Sent from my HTC Intruder using the XDA app.
breakeven said:
I have not ever done this before, but I found this one
http://cgi.ebay.com/UNLOCK-Code-AT-...Accessories&hash=item1c138c9851#ht_4764wt_913
Click to expand...
Click to collapse
I also used blowfish06 to try and unlock my HTC Aria. He couldn't unlock it for whatever reason and immediately refunded my money. I'd use him again.
breakeven said:
Went by t-mobile store and borrowed a sim. Put in unlock code and let me in the system. Rebooted to verify with t-mobile sim.
Click to expand...
Click to collapse
just curious so please forgive me but how did that go, you walked into store..umm, can I borrow a sim ? they just hand them out to try out ?
I spoke with ATT tech (actually chat and then called to verify..) and they said they will give unlock code in 90 days from day of activation, no problem on their part, no cost.
i'm curious about all this too and still with a locked HTC Aria.
I went to the ebay link and read everything.
At some point it says:
"...be advised I cannot do refunds if phone asking for a PIN (personal code) which is password set on the phone (?)"
Click to expand...
Click to collapse
Well if this is my phone and I have the personal password, then I might have it.
When inserting a SIM card the phone says:
"SIM network unlock PIN", SOOOOO, I don't get it... will write the guy an email about it and hear what he says about it...
Eager to unlock this phone!
So..
1. I have heard various things from people regarding what AT&T will do for them. I would call them first and if they will unlock it for you then great. I spoke to them and they would not give it to me and told me that they had an exclusive right to the phone for the foreseeable future.
2. I did just walk into the t-mobile store and ask for a sim. The girl looked at me puzzled and said they are 20 bucks. I told here I need it for five seconds to unlock my phone. She said that Phones don't do that. I said that I have the code. She gave me a used sim.
In conclusion I think that I did go searching for a credible way to do this. I don't want a million people telling me what at&t's policy is since I did call them though. At any rate I did unlock my phone so I am good.
breakeven said:
So..
1. I have heard various things from people regarding what AT&T will do for them. I would call them first and if they will unlock it for you then great. I spoke to them and they would not give it to me and told me that they had an exclusive right to the phone for the foreseeable future.
2. I did just walk into the t-mobile store and ask for a sim. The girl looked at me puzzled and said they are 20 bucks. I told here I need it for five seconds to unlock my phone. She said that Phones don't do that. I said that I have the code. She gave me a used sim.
In conclusion I think that I did go searching for a credible way to do this. I don't want a million people telling me what at&t's policy is since I did call them though. At any rate I did unlock my phone so I am good.
Click to expand...
Click to collapse
May I ask you and if you remember what was the message the phone displayed before you unlock it with the t-moblie SIM card?
It was the message "SIM network unlock PIN" or what did it say?
I believe what you did, I've done certain type of things in past, walking into a store and asking for those sort of things... lol... great that it worked!
Ya it was something like "SIM NETWORK UNLOCK" not a personal unlock and I had to put in the 8 digit unlock code I bought off ebay. The previous post of mine was just about all the people stating all the AT&T policies that they have heard of and asking why I didn't just call them when I stated in my first post that I did. Also ya social engineering worked great there as they gave me some old sim to use they they found in a desk that didn't work but had a different network ID on it so it would prompt me for the SIM UNLOCK code.
seems then that I 'm having the same message, will try buying a code from the ebay guy then.
thanks a lot for your response.
PS. Calling AT&T wont work for me either as I bought the phone through ebay and I have not and will never have AT&T phone # or something to just simply call them and say 'hey I bought one of your phones over ebay, would you please give me the unlock code?' lol...
just bought a code from the ebay seller... will see how it develops and if the code works.
I will post results and everything related once I have the code
universal Sim
I have tried a few online sellers and they say a code is not available for my aria. Bummer, hopefully that will change. I remembered I had one of those universal sim chips like a Rebel Sim. I sort of works. Sometimes when I turn the phone on I can manually choose the network and get service, but most of the time it won't connect. Maybe I can buy a newer version of the universal sim.
Well dude, I got to say that the ebay deal really worked for me!!! Couldn't be more happy!
Was a little skeptical about it but just got the code on the email minutes ago and worked right away!!!
Cost me 9.95 because the price was reduced and paid with PayPal. Bought it in the morning and got the code minutes ago.
There's another ebay seller with the same price/offer which seems to work too (good feedback too)
--------------
ravemind said:
universal Sim
I have tried a few online sellers and they say a code is not available for my aria. Bummer, hopefully that will change. I remembered I had one of those universal sim chips like a Rebel Sim. I sort of works. Sometimes when I turn the phone on I can manually choose the network and get service, but most of the time it won't connect. Maybe I can buy a newer version of the universal sim.
Click to expand...
Click to collapse
What phone did you tried to unlock?
---------------
Thanks to breakeven and xda-developers forum!!!
I decided to test this out today for fun.
I tried 3 different ebay unlockers (all were rated as top-sellers) and all 3 were unable to unlock my off-contract Aria (from Amazon). They did, however, offer to try on another server, at around 2-3x the original cost, which I refused and was refunded my money.
I really don't care if my Aria can be unlocked since I have no intention of leaving AT&T anyway, but I thought I'd share MY experience with the rest of you. YOUR experience may vary.
On a side note, I unlocked 2 different models of Blackberry (again, just for fun) a few days ago using one of those ebay sellers with no problem. So I wouldn't worry too much about getting ripped off (as long as they are top rated sellers).
tongas
hey tongas would you mind telling us which ebay seller unlocked you Aria?
Thanks
This might be a noob question (but i feel like not noob enough to warrant posting in the noob forum).
I bought a used essential ph-1 phone and got it shipped to Canada. The phone was originally with Sprint.
it is paid off and has not been reported stolen. I called in and got an unlock code...after multiple calls i finally was told the phone is already unlocked and they gave me a (6 digits majority being zeros).
I been trying to locate the UICC and can't find it. Its not at; About phone / OMADM updates / UICC unlock
1. Do I need a Sprint sim to see this option?? Also, if thats the case, once I get the sim in there, do i literally just click on that and type in the code?
My theory so far has been yes- so I created a sprint account, and requested a sim card (having it all shipped to Canada via friends is taking its sweet time). Now the latest rep tells me they can't unlock a phone unless its been in the system for a year- wtf?
I told him about the unlock code and he tells me any code with that many zeros is just a place holder and won't work!
Is that true?
I gave my friend my phone while she visits the USA. A Sprint sim is also being shipped to her via amazon. I figured ill get her to throw it in. Ill call Sprint, connect the SIM to my phone and then request them to unlock it. But at this point i feel like its just a waste...any opinions?!
agentnerdo said:
This might be a noob question (but i feel like not noob enough to warrant posting in the noob forum).
I bought a used essential ph-1 phone and got it shipped to Canada. The phone was originally with Sprint.
it is paid off and has not been reported stolen. I called in and got an unlock code...after multiple calls i finally was told the phone is already unlocked and they gave me a (6 digits majority being zeros).
I been trying to locate the UICC and can't find it. Its not at; About phone / OMADM updates / UICC unlock
1. Do I need a Sprint sim to see this option?? Also, if thats the case, once I get the sim in there, do i literally just click on that and type in the code?
My theory so far has been yes- so I created a sprint account, and requested a sim card (having it all shipped to Canada via friends is taking its sweet time). Now the latest rep tells me they can't unlock a phone unless its been in the system for a year- wtf?
I told him about the unlock code and he tells me any code with that many zeros is just a place holder and won't work!
Is that true?
I gave my friend my phone while she visits the USA. A Sprint sim is also being shipped to her via amazon. I figured ill get her to throw it in. Ill call Sprint, connect the SIM to my phone and then request them to unlock it. But at this point i feel like its just a waste...any opinions?!
Click to expand...
Click to collapse
Try this thread:
https://forum.xda-developers.com/showthread.php?t=3720727
Sent from my PH-1 using Tapatalk
agentnerdo said:
This might be a noob question (but i feel like not noob enough to warrant posting in the noob forum).
I bought a used essential ph-1 phone and got it shipped to Canada. The phone was originally with Sprint.
it is paid off and has not been reported stolen. I called in and got an unlock code...after multiple calls i finally was told the phone is already unlocked and they gave me a (6 digits majority being zeros).
I been trying to locate the UICC and can't find it. Its not at; About phone / OMADM updates / UICC unlock
1. Do I need a Sprint sim to see this option?? Also, if thats the case, once I get the sim in there, do i literally just click on that and type in the code?
My theory so far has been yes- so I created a sprint account, and requested a sim card (having it all shipped to Canada via friends is taking its sweet time). Now the latest rep tells me they can't unlock a phone unless its been in the system for a year- wtf?
I told him about the unlock code and he tells me any code with that many zeros is just a place holder and won't work!
Is that true?
I gave my friend my phone while she visits the USA. A Sprint sim is also being shipped to her via amazon. I figured ill get her to throw it in. Ill call Sprint, connect the SIM to my phone and then request them to unlock it. But at this point i feel like its just a waste...any opinions?!
Click to expand...
Click to collapse
Try your Sim card. If it works I wouldn't worry about it.
If you don't have a Sprint or Verizon Sim in it then you won't see the UICC. My Sprint purchased phone has the UICC section in settings with the Sprint Sim, but after it was unlocked, once I put my freedom Pop Sim in it I don't have that option in settings anymore.
Do not put a Sprint Sim in! It will lock!!! Did you try your SIM first? If a no Sprint Sim works, then you're good to go.Putting a Sprint Sim in will lock your phone.
There are no unlock codes, it must be released by Sprint server side. Sprint will not unlock it.
It's probably already unlocked. Just out in your SIM and be happy!
NaterTots said:
Try your Sim card. If it works I wouldn't worry about it.
If you don't have a Sprint or Verizon Sim in it then you won't see the UICC. My Sprint purchased phone has the UICC section in settings with the Sprint Sim, but after it was unlocked, once I put my freedom Pop Sim in it I don't have that option in settings anymore.
Click to expand...
Click to collapse
Thanks.
Ya I tried putting another SIM and had no luck. Ugh, feel like those Sprint sellers are screwin people over.
Do you think flashing it with the non-Sprint version would remove the UICC block??
agentnerdo said:
Thanks.
Ya I tried putting another SIM and had no luck. Ugh, feel like those Sprint sellers are screwin people over.
Do you think flashing it with the non-Sprint version would remove the UICC block??
Click to expand...
Click to collapse
No, that will not unlock it.
It needs to be on Sprint for 50 days.
agentnerdo said:
Thanks.
Ya I tried putting another SIM and had no luck. Ugh, feel like those Sprint sellers are screwin people over.
Do you think flashing it with the non-Sprint version would remove the UICC block??
Click to expand...
Click to collapse
Get your money back. Sprint Essential phones cannot be easily unlocked. Only way is being active on Sprint for 50 days.
So I got my s10+ thru AT&T on launch day but I would like to sim unlock it. I have tried 2 companies and they are telling me it's hard getting the codes right now, even though I asked before placing the order and was assured it would be all set.
Has anyone tried this and succeeded?
Thanks for any help
aries426 said:
So I got my s10+ thru AT&T on launch day but I would like to sim unlock it. I have tried 2 companies and they are telling me it's hard getting the codes right now, even though I asked before placing the order and was assured it would be all set.
Has anyone tried this and succeeded?
Thanks for any help
Click to expand...
Click to collapse
All of the servers we use to get codes state on all networks that "16 digit codes are unavailable". The s10 range are 16 digit codes.
We used "Chimera" to unlock my own phone and went through no problems..
You'll need to find an unlock shop that uses this software as it appears to be the only 3rd party solution at the minute.
Blartiartfast
That makes sense then and why no one can unlock yet with the codes. Does it usually take a week or two after launch for the codes to show?
Has anyone found a Sim Unlock site for the S10 that actually worked. Hoping the codes would of been out by now.
2 days after receiving my S10+ and processing the unlock request on the first day with At&t, I received my code to unlock the phone.
Sent from my SM-G975U using Tapatalk
You did it thru AT&T?
aries426 said:
You did it thru AT&T?
Click to expand...
Click to collapse
If that question is for me, then yes. Processed at At&t's site but understand that my device is fully paid off.
Sent from my SM-G975U using Tapatalk
Yes I know they have to be paid off, a reached out to UnlockRiver last week and they couldn't then but how they said they can so I will give them a shot.
aries426 said:
Yes I know they have to be paid off, a reached out to UnlockRiver last week and they couldn't then but how they said they can so I will give them a shot.
Click to expand...
Click to collapse
Please let me know, I could have my carrier locked S10+ in my hands by the end of this week and would like to unlock it.
I submitted the request today, I'll let you know how I make out.
So I finally got the unlock done. I went thru Cellunlocker.net. The codes are apparently still not available but they offered an alternative way. After I made payment they send you an email with a link and directions.
I had to download the program AnyDesk on my PC, from there I just connected my phone and the tech did the rest. Took about 10 minutes. My phone restarted twice and aft er the s ed condition reset he had me install the sim I wanted to use, came up with the Network Code request and I entered 8 zeros. Permanent Unlock! They did give me a discount code to share RMCU10.
i got mine from cellunlocker as well after getting the s10+ 2 days before. paid 25 for it
sfb14 said:
i got mine from cellunlocker as well after getting the s10+ 2 days before. paid 25 for it
Click to expand...
Click to collapse
How long did it take for you to get the code? Did u have to do it remotely too?
chilo141 said:
How long did it take for you to get the code? Did u have to do it remotely too?
Click to expand...
Click to collapse
I went through cellunlocker as well and it took me about 2 1/2 days to get the codes, they sent me 3 codes (NCK, MCK, and RGCK). I used the 16 digits "NCK" code for mine. I put in my Google FI sim card, It asked for unlock code, and I used "NCK". Boom unlocked My S10+ was locked to Spectrum Mobile if that helps. Good luck!
I did mines on https://sim-unlock.net/ it took a day and £19.
just have a look at http://www.unlocksamsungonline.nl/en/scc it's direct unlock over USB cable so no need to wait for codes, latest security patches are supported, no need for root or downgrade. and most important, service is independant, and instant 24/7 so no need to wait for codes, just press the direct unlock botton and phone unlocked within 30 seconds.
Chimera won't do it
Blartiartfast said:
All of the servers we use to get codes state on all networks that "16 digit codes are unavailable". The s10 range are 16 digit codes.
We used "Chimera" to unlock my own phone and went through no problems..
You'll need to find an unlock shop that uses this software as it appears to be the only 3rd party solution at the minute.
Click to expand...
Click to collapse
The option of online unlock is not available with S10+ From Verizon (SM-G975U). You bought that software because I did read you and all I got was nothing.
What's the process for the t mobile branded s10+? Is it the same process as it was using the t mobile unlock app?
Sent from my SM-G975U using Tapatalk
just did mine via gsmzambia.com, also by usb
What happens if you try a SIM unlock code 3 times unsuccessfully? Does it kill the SIM card?
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
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*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
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When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
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If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
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Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
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If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
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VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
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It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
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Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk
Mikesmith2738 said:
No one knows?
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Bump
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
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That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
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I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
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Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
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Mines similar, a promo free phone with no obligation.