Hey guys (and girls),
I just picked up a Exynos S10+ and so far everythuing is working great on Verizon (US). My only issue is I can't enable wifi calling. I've tried disabling the radio and making a call with wifi enabled. The phone will prompt me to enable wifi calling but won't take me to the setting. So I've tried some back door ways of getting to wifi calling and found the setting but there's literally nothing there to turn on.
The phone showed up as a Korean model when I first bought it and I tried flashing it to a UK software but I'm still not finding an option for wifi calling.
When I go back to work on Monday, I'll be in a 100% dead zone for Verizon. The only way I can call or text is with wifi calling so if I can't get it working, I can't use this phone long term.
Anybody know of a work-around/hack to enable it? Or if any of these firmwares would enable it? Any suggestions, other than to sell the phone and buy a SD version...my last resort. Thanks!
https://www.sammobile.com/firmwares/SM-G975F/
Working fine here on an exynos model on EE network in the UK, setting came up in notifications pull down but is also available if you open the phone app and go into settings...
liamstears said:
Working fine here on an exynos model on EE network in the UK, setting came up in notifications pull down but is also available if you open the phone app and go into settings...
Click to expand...
Click to collapse
Can you screenshot your phone info? I have no such options in my phone app. I've also sideloaded the Google phone app and its not helped.
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Sent from my SM-G975F using Tapatalk
Hey, difference is service provider, I'm on BTU and your on something else (TPA?), clearly your CSC doesn't support WiFi calling, I'm not 100% sure but at a guess I would say you should be able to use Odin and flash a genuine BTU CSC to your phone and that should work although you will most likely have to full wipe, check out the other threads about Odin and flashing stock firmware
liamstears said:
Hey, difference is service provider, I'm on BTU and your on something else (TPA?), clearly your CSC doesn't support WiFi calling, I'm not 100% sure but at a guess I would say you should be able to use Odin and flash a genuine BTU CSC to your phone and that should work although you will most likely have to full wipe, check out the other threads about Odin and flashing stock firmware
Click to expand...
Click to collapse
I'm quite familiar with Odin. I flashed this phone from Korea to UK. There's not a file for my specific provider as the Exynos isn't even available in the US. That's why I'm trying to figure out which Odin file to use for a carrier that supports WiFi calling.
Let's try this a different way. If you needed to restore your phone with Odin, which file would you have to use to maintain full compatibility with your carrier?
Sent from my SM-G975F using Tapatalk
joshw0000 said:
I'm quite familiar with Odin. I flashed this phone from Korea to UK. There's not a file for my specific provider as the Exynos isn't even available in the US. That's why I'm trying to figure out which Odin file to use for a carrier that supports WiFi calling.
Let's try this a different way. If you needed to restore your phone with Odin, which file would you have to use to maintain full compatibility with your carrier?
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
Happy to help, send me a link with what files are available (I never plan on flashing mine so haven't looked) and I'll let you know which one/ones you need but defo you need a BTU file (BTU is generic for exynos and will work with any provider and supports WiFi calling)
liamstears said:
Happy to help, send me a link with what files are available (I never plan on flashing mine so haven't looked) and I'll let you know which one/ones you need but defo you need a BTU file (BTU is generic for exynos and will work with any provider and supports WiFi calling)
Click to expand...
Click to collapse
Thanks. Here you go.
https://www.sammobile.com/firmwares/SM-G975F/
Sent from my SM-G975F using Tapatalk
joshw0000 said:
Thanks. Here you go.
https://www.sammobile.com/firmwares/SM-G975F/
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
This is the one you want:
https://www.sammobile.com/firmwares/SM-G975F/BTU/download/G975FXXU1ASBA/259919/
Alternatively you can use SamFirm putting in Model "SM-G975F2 and Region "BTU" click "Auto" then "Check Update" then "Download" if you don't want to use sammobile
This is for SM-G975F exynos model only (just putting this here in case someone else reads this thread and tries to flash to wrong phone)
liamstears said:
This is the one you want:
https://www.sammobile.com/firmwares/SM-G975F/BTU/download/G975FXXU1ASBA/259919/
Alternatively you can use SamFirm putting in Model "SM-G975F2 and Region "BTU" click "Auto" then "Check Update" then "Download" if you don't want to use sammobile
This is for SM-G975F exynos model only (just putting this here in case someone else reads this thread and tries to flash to wrong phone)
Click to expand...
Click to collapse
Welp, that didn't work. I spent about an hour on the phone with Verizon to make sure my account was still provisioned, and it is. I'm running out of ideas. Guess I'll carry my backup phone Monday to work. If I can't get it to work, I'll be selling this phone soon. [emoji17]
Sent from my SM-G975F using Tapatalk
Not good, what does your software info screen say now? The same?
Try flashing with no SIM card installed and get into settings and check see what software says first before inserting sim
Why would you buy an Exynos model for use in the US on a US carrier?
There's no US firmware for the Exynos. You won't get VoLTE, WIFi Calling etc working on Verizon. Doesn't matter what firmware you flash.
Also, per the posts above, BTU is unbranded UK CSC, it certainly won't work. THough it's part of the multi-CSC anyway.
Hey there. Quick question since you said everything else was working. I got the G975F from work, tinkering to use it with my personal account on Verizon. I don't care about wife calling or VoLTE. But, the one thing I cant get is for the default messaging app to work for sending MMS on Verizon. I can use the Verizon messaging+ or Google Messaging app but not Samsung. Would prefer to use the Samsung app since its needed for full compatibility with the Galaxy Watch.
Did you find a way for it to work? Or did you resort to a different app?
joshw0000 said:
Hey guys (and girls),
I just picked up a Exynos S10+ and so far everythuing is working great on Verizon (US). My only issue is I can't enable wifi calling. I've tried disabling the radio and making a call with wifi enabled. The phone will prompt me to enable wifi calling but won't take me to the setting. So I've tried some back door ways of getting to wifi calling and found the setting but there's literally nothing there to turn on.
The phone showed up as a Korean model when I first bought it and I tried flashing it to a UK software but I'm still not finding an option for wifi calling.
When I go back to work on Monday, I'll be in a 100% dead zone for Verizon. The only way I can call or text is with wifi calling so if I can't get it working, I can't use this phone long term.
Anybody know of a work-around/hack to enable it? Or if any of these firmwares would enable it? Any suggestions, other than to sell the phone and buy a SD version...my last resort. Thanks!
https://www.sammobile.com/firmwares/SM-G975F/
Click to expand...
Click to collapse
I'm surprised that it works on Verizon at all, I was under the impression that the Exynos version was GSM only.
I have the SM-G975F as well in the United States, but I have mine on AT&T. Judging by the CSC you reported (TPA - which is Panama, not Korea) there is a chance we obtained ours from the same eBay seller - "never-msrp".
the_scotsman is right afaik, you won't ever get VoLTE or WiFi calling on a generic CSC like BTU, XEU, TPA. I have been struggling myself to enable VoLTE with no luck, I am currently on the EE (EVR) rom from sammobile.
devz3r0 said:
I'm surprised that it works on Verizon at all, I was under the impression that the Exynos version was GSM only.
I have the SM-G975F as well in the United States, but I have mine on AT&T. Judging by the CSC you reported (TPA - which is Panama, not Korea) there is a chance we obtained ours from the same eBay seller - "never-msrp".
the_scotsman is right afaik, you won't ever get VoLTE or WiFi calling on a generic CSC like BTU, XEU, TPA. I have been struggling myself to enable VoLTE with no luck, I am currently on the EE (EVR) rom from sammobile.
Click to expand...
Click to collapse
I was accessing settings through the hidden phone menu and I had VOLTE on. I can't confirm if it worked or not, but it was enabled. WiFi calling wouldn't work at all so the phone is of no use to me. I'm hopefully meeting someone tonight to sell it.
Sent from my SM-G965U using Tapatalk
joshw0000 said:
I was accessing settings through the hidden phone menu and I had VOLTE on. I can't confirm if it worked or not, but it was enabled. WiFi calling wouldn't work at all so the phone is of no use to me. I'm hopefully meeting someone tonight to sell it.
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
What hidden phone (dialer code) menu are you referring to? I would like to check mine.
My Unlocked UK doesn't even have Wifi Calling as an option, better than having delayed updates and carrier bloat I guess...
Could anyone with the BTU firmware tell me if you still have the options under Wifi Calling for "Wifi Preferred" or "Network Preferred"? My firmware only has the Wifi Calling on/off toggle which in my case is useless as the S10+ just keeps switching between Wifi calling and VoLTE mid call resulting in bad dropouts.
devz3r0 said:
What hidden phone (dialer code) menu are you referring to? I would like to check mine.
Click to expand...
Click to collapse
I used to be able to access it through the dialer on older devices (dial *#*#4636#*#*). It doesn't work on this phone. So the way I access it now is:
Use Nova Launcher
Long press the screen
Widgets
Activities
Scroll down to settings (one with the gear icon)
Phone info (.radioinfo)
Screenshot below is from my S9+. I just sold the S10+. On the S10+ WiFi calling was grayed out.
Sent from my SM-G965U using Tapatalk
joshw0000 said:
I used to be able to access it through the dialer on older devices (dial *#*#4636#*#*). It doesn't work on this phone. So the way I access it now is:
Use Nova Launcher
Long press the screen
Widgets
Activities
Scroll down to settings (one with the gear icon)
Phone info (.radioinfo)
Screenshot below is from my S9+. I just sold the S10+. On the S10+ WiFi calling was grayed out. View attachment 4723150
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
Thanks for the information, I was able to find it under "device info", not "phone info". This menu does confirm that the phone is not provisioned for VoLTE or Wifi Calling. Not sure if it's a carrier issue or CSC issue at this point.
devz3r0 said:
Thanks for the information, I was able to find it under "device info", not "phone info". This menu does confirm that the phone is not provisioned for VoLTE or Wifi Calling. Not sure if it's a carrier issue or CSC issue at this point.
Click to expand...
Click to collapse
Yea I meant to comment back and note that it might not be called phone info on all devices. On the wife's Note 9 (soon to be mine when her new P3XL comes in) it was listed as device info. Either way, it should be listed as .RadioInfo. Not sure why they removed the quick dialer option to get in.
For the provisioning, you can try calling your carrier. It might not be turned on at their level. If they're anything like Verizon, they'll only troubleshoot for a minute or two then suggest you buy their branded phone as they can't support anything else.
Good luck! View attachment 4723805
Sent from my SM-G965U using Tapatalk
Related
Hey everyone, just another thing I'm facing with my Note 4...
Ever since I got my Note 4, it's been having some problems with No Service, so I thought it was my old SIM card (that had to be hacked off into microSIM shape), but since I got it exchanged for a new one it's still dropping into No Service very often, like twenty times in 5 minutes. Then it seems to be fine for a few hours, but then it happens again a few times and so on...
Basic info:
SM-N910F
Stock, unrooted NK4 ROM with NK4 modem as there is no way to not trip KNOX yet.
O2 Czech Republic
In the same places, my S2 never had a single signal drop (No Service)—not sure if these two things are identical?
Questions/thoughts...
Could this be modem related or could it be something with the device itself?
Is there any way to test it?
I mostly notice it on H and H+, not so much (never) on EDGE, 4G coverage is rare in my area, so I can't say exactly.
Factory reset: could it change something in this case? I'm saving it as the penultimate solution, before getting a new one.
Thanks for your help.
I think I found a little bit of correlation between when and where it happens. Not really sure if it happens only when I'm close to some WiFi network, but I just noticed that when I'm in proximity of a WiFi network, the NO SERVICE is very often.
Plus, when I think about it, I haven't noticed it anywhere else, but in WiFi areas. Is the phone trying to tell me to use the WiFi?! Well, I can do that at home but nowhere else as I don't want my packets sniffed more than they already are by the provider...
Seriously, is there any way that WiFi networks could interfere with my phone's signal/service?
if smart switch is on, yes.
zurkx said:
if smart switch is on, yes.
Click to expand...
Click to collapse
Thank you for the reply, I thought that smart switch was meant for transferring data from an old phone to a new one? Or do you mean some different "smart switch"?
look in settings. smart switch moves data from your mobile network to wifi and back.
zurkx said:
look in settings. smart switch moves data from your mobile network to wifi and back.
Click to expand...
Click to collapse
Yeah, found it, Smart network switch in Wi-Fi settings. I have it unticked. So this shouldn't be affecting me(?) As the No Service happens to me when I'm on mobile data, in Wi-Fi range but my Wi-Fi is off...
no solution yet
I still haven't figured out what's the problem exactly.
But me and my colleague have the same provider, but she's got an S4 and when I had them side-by-side I noticed that both phones dropped to No Service at the same time, but my S2 didn't. The area is fine, signal-wise, there's even a mediocre 4G, but at the time all of them were on H+. And when they "regained consciousness", they were starting from zero signal EDGE back to full H+.
This makes me wonder, as it seems it's got to have something to do with some setting in both phones / SIM cards' setup. Both of them have new SIM cards and both of them did it even with the old ones.
I'm gonna call my provider's tech support to see what they have to say about it.
I am experiencing the same problem here in USA. I bought the phone from Amazon Germany, using it on AT & T network in US. For no reason the phone drops the phone call and goes into " Not registered on network" message. This lasts anywhere from 20 seconds to 5 minutes, then without me doing anything goes back to normal. I was using this phone in Czech republic for a week in January and had no issues.
I was experiencing no service on my Exynos n910u and I ended up reflashing ONLY the modem, and it's fine now.
Proof:
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"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Sent from my SM-N910U
Hey guys, thanks for the replies.
It seems to me like a modem issue too. I remember that I had to change modem on my S2 in order for H+ to work.
And since I can see there is an issue when changing countries, it would suggest it as possible... However, does flashing modem only trip the Knox counter or something? I can't read through the forums right now, so I'm asking politely here.
Anyway, I isolated the issue to 3G networks, because when I force my phone to be 2G only it never drops, my signal is green and seldom grey. No service never occurs, but as soon as I switch it to 2G/3G/4G or something else that includes 3G, it starts again.
Sent from my SM-N910F using XDA Free mobile app
carlitos66 said:
I am experiencing the same problem here in USA. I bought the phone from Amazon Germany, using it on AT & T network in US. For no reason the phone drops the phone call and goes into " Not registered on network" message. This lasts anywhere from 20 seconds to 5 minutes, then without me doing anything goes back to normal. I was using this phone in Czech republic for a week in January and had no issues.
Click to expand...
Click to collapse
Wanted to thank you for the input, this just suggests that the modem/radio is at fault. Because you relocated to a different area and it doesn't work properly with the bands there.
I had the same problem on my S2, which was unable to connect to 3G until I flashed the modem recommended to me by someone here on xda. But that was almost 4 years ago, I just don't understand why this happens, what's so different that the modem just wouldn't connect, plus the S2 was bought from my provider and it was branded with their bloatware and still, it didn't work.
But here on my N4, it's similar, but it seems to work just fine and then, all of a sudden, you're facing No Service message for a few seconds or minutes, then boom, you're back on.
I spoke with Samsung support today, and I guess they didn't even understand what I was saying. I'm gonna have to visit them and ask around, if they could flash the modem to something more compatible with my area. Can't use the phone like this, that's why I bought it in the first place - I need to be online and as fast as possible. But now, it would seem like I'm better off with my S2
Sent from my SM-N910F using XDA Free mobile app
Well, that sucks...
So, I had my phone serviced and they said everything was fine and that it's working the way it should.
Of course it isn't, the second I walked out of there I had a No Service a few times again, I already tried changing the bands only to what my provider has, didn't help at all, switched it back to all available bands. Naturally, I got really pissed. There seem to be only two viable options:
a) flash a different modem, as suggested in a previous post
or
b) get rid of the phone, which I really don't wanna do, but it's really annoying having to resend every second message (often twice), be it SMS or IM, because it drops into No Service...
ad a) I did a search and I was unable to find a modem thread or anything regarding modems for N910F, am I blind or there isn't one? Or am I supposed to extract it myself from a stock ROM file? (I don't even remember how to do that anymore, lol.... I guess there is a guide for that, but again, I haven't found it?! Or is it universal across Samsung devices?)
ad b) I love the phone but this makes me wanna throw it out the window
Thanks for any kind of help! I'm desperate.
[email protected]$k! said:
So, I had my phone serviced and they said everything was fine and that it's working the way it should.
Of course it isn't, the second I walked out of there I had a No Service a few times again, I already tried changing the bands only to what my provider has, didn't help at all, switched it back to all available bands. Naturally, I got really pissed. There seem to be only two viable options:
a) flash a different modem, as suggested in a previous post
or
b) get rid of the phone, which I really don't wanna do, but it's really annoying having to resend every second message (often twice), be it SMS or IM, because it drops into No Service...
ad a) I did a search and I was unable to find a modem thread or anything regarding modems for N910F, am I blind or there isn't one? Or am I supposed to extract it myself from a stock ROM file? (I don't even remember how to do that anymore, lol.... I guess there is a guide for that, but again, I haven't found it?! Or is it universal across Samsung devices?)
ad b) I love the phone but this makes me wanna throw it out the window
Thanks for any kind of help! I'm desperate.
Click to expand...
Click to collapse
Did you manage to solve your problems? I have the website with modems but i cant post links.
xztrazil said:
Did you manage to solve your problems? I have the website with modems but i cant post links.
Click to expand...
Click to collapse
Thank you for your reply!
I haven't solved them yet, but it got a lot better when I updated to Lollipop. It's got a different modem (BOC4) and it seems to have improved my situation. So happy I didn't have to throw the phone away after all.
To be clear, it still happens but a lot less since the update, maybe once a week, for a few seconds which I deem acceptable but not ideal.
I took my SM N910L Note 4 and a hammer into the garden today because no matter what I've tried
(and I've tried everything http://forum.xda-developers.com/note-4/general/im-bonkers-ill-pay-50-dollars-to-fix-t3169748)
I just can't get it to work. I put the Note 4 on the grass and I raised the hammer above my head - but I just couldn't do it....... it's not the money......it's the waste.............
So, I'm upping my offer. If you can tell me what to do to get my NOTE 4 receiving and sending DATA again (basically connecting to my carrier) I'll send you 100 dollars. The first person to to show/tell me something that allows me to make a skype call or receive even 1 email through my DATA connection gets the money. INSTANTLY!!!!!
Please read the thread above, all the info is in there except this. I have been trying to flash a different custom ROM in the hope that that will fix it but none of the ROMs I have downloaded will flash thru TWRP (even though I can backup and restore thru TWRP). I get an error message saying unable o open zip. Anyway, if anyone has any ideas please post.
A very big thank you again to all those who have tried to help me already.
I have a hundred dollars pinned on the wall in front of me .................. I'll be sooooooo happy to see it go !
P.S. I know that you are not helping me just for the money, I know you are helping just to help me out (and I have had so much help already), but I just want to make it worth your while too.
Is it the modem? Perhaps try installing the official docomo 4.4.4 rom for the note 4 via Odin. See if that fixes it?
I'm a noob but it's all I can think of. I hope it helps somewhat and if not then just return the phone?
thedarkmunk said:
Is it the modem? Perhaps try installing the official docomo 4.4.4 rom for the note 4 via Odin. See if that fixes it?
I'm a noob but it's all I can think of. I hope it helps somewhat and if not then just return the phone?
Click to expand...
Click to collapse
I think it is the modem too, but I've re-installed 4.4.4 and 5.01 many many times. I flashed individual modems too. Nothing seems to sort it out. Can't return the phone - bought on Amazon from Korea, seller sucks, Amazon unhelpful, that's a dead end - I need to fix it.
Thanks anyway (I'm a noob too )
Might sound stupid, but have you tried a different SIM card?
Naughty boy, if you're posting a photo, make sure you set the correct White Balance
0-0-0 said:
Naughty boy, if you're posting a photo, make sure you set the correct White Balance
Click to expand...
Click to collapse
OOps!
Yup, tried that makes no difference. Have a look at this thread, it lists everything I've done.
http://forum.xda-developers.com/note-4/general/im-bonkers-ill-pay-50-dollars-to-fix-t3169748
load stock rom on it for the 910L with all stock CSC, do a complete reset, turn off carrier data in settings, select carrier network manually then turn on wifi carrier data bluetooth. make sure smart network switch is off. disconnect wifi and try it out.
and if that doesnt work ship me the phone instead of using a hammer on it lol.
Have you called your carrier to make sure it's not some sort of problem with how they have your account set up?
zurkx said:
load stock rom on it for the 910L with all stock CSC, do a complete reset, turn off carrier data in settings, select carrier network manually then turn on wifi carrier data bluetooth. make sure smart network switch is off. disconnect wifi and try it out.
and if that doesnt work ship me the phone instead of using a hammer on it lol.
Click to expand...
Click to collapse
Hi I tried once more everything you said (except the sipping it off ), sorry but it didnt work. Thanks anyway.
Cryingmoose said:
Have you called your carrier to make sure it's not some sort of problem with how they have your account set up?
Click to expand...
Click to collapse
Yup I have 2 sim cards now with two different carriers and have spent hours and hours on the phone with them both trying to work out why it is not getting data. My only glimmer of hope is that although they are different carriers I have found out that they both use the same network (dohhh) so maybe it is specific to that network - DOCOMO.
thanks for your help.
OP, does Settings -> About Device -> Status show that Data is In Service?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If yes, you probably have some sort of APN issue with Docomo. If not, you may be boned.
IF YES:
Go to Settings -> More Networks -> Mobile networks -> Access Point Names
Press the plus symbol on the top right, set the name to DOCOMO, set the APN to mopera.net, set the MCC to 440 and MNC to 10.
If this doesn't work, use 0120.mopera.ne.jp as your APN instead.
If that still doesn't work, have you tried a b-mobile SIM? I had this issue once when I was in Japan for some time - Docomo doesn't like people using unlocked, imported devices on their networks for some reason.
Hurrian said:
OP, does Settings -> About Device -> Status show that Data is In Service?
If yes, you probably have some sort of APN issue with Docomo. If not, you may be boned.
IF YES:
Go to Settings -> More Networks -> Mobile networks -> Access Point Names
Press the plus symbol on the top right, set the name to DOCOMO, set the APN to mopera.net, set the MCC to 440 and MNC to 10.
If this doesn't work, use 0120.mopera.ne.jp as your APN instead.
If that still doesn't work, have you tried a b-mobile SIM? I had this issue once when I was in Japan for some time - Docomo doesn't like people using unlocked, imported devices on their networks for some reason.
Click to expand...
Click to collapse
Data is out of service.
I'm off uptown today to see if I can get to try a b mobile sim in it. Wish me luck.
kazbluesk1 said:
Data is out of service.
I'm off uptown today to see if I can get to try a b mobile sim in it. Wish me luck.
Click to expand...
Click to collapse
Man, just take it to a Samsung repair store. They will probably charge you if you have voided your warranty with KNOX but its sure as hell wont cost 100$...
NickVXD said:
Man, just take it to a Samsung repair store. They will probably charge you if you have voided your warranty with KNOX but its sure as hell wont cost 100$...
Click to expand...
Click to collapse
Yup, I think that it is about time. Hate doing it because Im sure it's a software issue, but I don't have any more avenues to go down now. But it will cost more than a hundred dollars though - I live in Japan, I'll be lucky if I get out of their spending less than 200 dollars. Still, let's see.
@kazbluesk1 send me the phone, I will fix it and send back to you =), I hope a for a reply of 100$
kazbluesk1 said:
Yup, I think that it is about time. Hate doing it because Im sure it's a software issue, but I don't have any more avenues to go down now. But it will cost more than a hundred dollars though - I live in Japan, I'll be lucky if I get out of their spending less than 200 dollars. Still, let's see.
Click to expand...
Click to collapse
I didnt think the prices were that high there. Again if its not a hardware problem it cant cost that much.
NickVXD said:
I didnt think the prices were that high there. Again if its not a hardware problem it cant cost that much.
Click to expand...
Click to collapse
Talked to Samsung Japan today. They wont fix try to fix it even if I offer to pay - has to go back to Korea. The company I bought it from said it is user negligence, Amazon says it was working for 7 weeks so it is not there problem.
So, seems I'm left with a very pretty, extremely useful Samsung iPod. No phone though.........................
At some point it is stupid not to give up...................
Am there yet..............??
EclipseX said:
@kazbluesk1 send me the phone, I will fix it and send back to you =), I hope a for a reply of 100$
Click to expand...
Click to collapse
Seriously considering saying yes
At this point I'd consider human sacrifices, voodoo dolls, or crystals too.
Are you sure that SM 910L is your local Note 4 variant? There might be hardware differences in different variants that only accepts certain signal bandwidth for a specific carrier.
Sent from my Samsung Galaxy Note 4 and will never be Note 5.
Hi all,
My 6p that used to work great on verizon can now no longer make or receive voice calls, even though 4G data works!
I have been using my 6p on a verizon prepaid plan for months, and it has worked flawlessly. I popped a sim into an S4 to activate, then put the sim in the 6p, and everything worked great.
I recently went out of the US for a week. Verizon prepaid doesn't work at all in Europe, so I bought a tourist SIM with some data to be able to use my phone while traveling. Again, this worked great.
When I got home, I put my old verizon sim back in my 6p, expecting to go right back to where I left off. The problem is that can't make or receive any voice calls on the 6p. Whenever I try to make a call, I get a verizon message asking me to enter the 10-digit number again. Incoming calls are going right to voicemail. SMS works fine though, and 4G LTE works fine -- just no voice.
Verizon tech support is no help. They say that if I use the device on anything other than verizon's network, it has been flashed and will never work again fully on the verizon network, which is obviously BS.
I have tried putting the sim card back in an old S4, and voice calls work fine there, so I know it's something with the 6P.
Any ideas on a setting that I might need to change on the 6P to make it work again? The Vodaphone person took my phone for a second and may have made a change or two that I didn't see to the settings? :/
Any help is appreciated! I use this phone for work, and if I can't get this resolved soon then I guess I'll just have to switch to tmobile ASAP.
rdk2077 said:
Hi all,
My 6p that used to work great on verizon can now no longer make or receive voice calls, even though 4G data works!
I have been using my 6p on a verizon prepaid plan for months, and it has worked flawlessly. I popped a sim into an S4 to activate, then put the sim in the 6p, and everything worked great.
I recently went out of the US for a week. Verizon prepaid doesn't work at all in Europe, so I bought a tourist SIM with some data to be able to use my phone while traveling. Again, this worked great.
When I got home, I put my old verizon sim back in my 6p, expecting to go right back to where I left off. The problem is that can't make or receive any voice calls on the 6p. Whenever I try to make a call, I get a verizon message asking me to enter the 10-digit number again. Incoming calls are going right to voicemail. SMS works fine though, and 4G LTE works fine -- just no voice.
Verizon tech support is no help. They say that if I use the device on anything other than verizon's network, it has been flashed and will never work again fully on the verizon network, which is obviously BS.
I have tried putting the sim card back in an old S4, and voice calls work fine there, so I know it's something with the 6P.
Any ideas on a setting that I might need to change on the 6P to make it work again? The Vodaphone person took my phone for a second and may have made a change or two that I didn't see to the settings? :/
Any help is appreciated! I use this phone for work, and if I can't get this resolved soon then I guess I'll just have to switch to tmobile ASAP.
Click to expand...
Click to collapse
What are your APN settings set to? Settings/More/Mobile
Sent from my Nexus 5X using Tapatalk
Under APNs I have:
Verizon
VZWINTERNET
and that is all.
SlimSnoopOS said:
What are your APN settings set to? Settings/More/Mobile
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
rdk2077 said:
Under APNs I have:
Verizon
VZWINTERNET
and that is all.
Click to expand...
Click to collapse
And what's listed when you click on VZWINTERNET?
I have Verizon then VZWINTERNET for my top two items, everything else is "Not Set" excluding what's in the photo
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Nexus 5X using Tapatalk
Same as yours, unfortunately. Should there be another verizon APN for voice?
SlimSnoopOS said:
And what's listed when you click on VZWINTERNET?
I have Verizon then VZWINTERNET for my top two items, everything else is "Not Set" excluding what's in the photoView attachment 3782640
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
rdk2077 said:
Same as yours, unfortunately. Should there be another verizon APN for voice?
Click to expand...
Click to collapse
Dial *#*#4636#*#* and see if your settings match mine in this screen shot.
The format is a little different. I have Verizon Wireless as the current network, but Voice Service says:emergency calls only. Voice Network Type is Unknown.
murphyjasonc said:
Dial *#*#4636#*#* and see if your settings match mine in this screen shot.
Click to expand...
Click to collapse
I'm on Verizon and Every time I use a project fi sim in my Nexus and then go back to the verizon sim...the verizon sim doesn't work any more. I have to get a new sim every time. I think it's just the way Verizon does sim card management on their phones.
Sent from my SM-A710Y using XDA-Developers mobile app
Thats where your problems at. At the bottom mine says LTE/CDMA auto prl does yours say the same? If not you need to change it. If that doesn't help you can hit the 3 dot menu on the top right and click on band 6. It's possible your network band was changed. I had this problem after mistakenly changing mine to USA band.
I actually went to verizon and got a new sim and still no luck. Verizon is crazy. I'm about to just switch carriers.
droidnew said:
I'm on Verizon and Every time I use a project fi sim in my Nexus and then go back to the verizon sim...the verizon sim doesn't work any more. I have to get a new sim every time. I think it's just the way Verizon does sim card management on their phones.
Sent from my SM-A710Y using XDA-Developers mobile app
Click to expand...
Click to collapse
I changed it to LTE/CDMA, but it couldn't find any service at all under that option.
On the three dot menu, weirdly I only have US, Cellular 800, PCS, and Class 10 (800mhz secondary), but no class 6.
murphyjasonc said:
Thats where your problems at. At the bottom mine says LTE/CDMA auto prl does yours say the same? If not you need to change it. If that doesn't help you can hit the 3 dot menu on the top right and click on band 6. It's possible your network band was changed. I had this problem after mistakenly changing mine to USA band.
Click to expand...
Click to collapse
rdk2077 said:
I changed it to LTE/CDMA, but it couldn't find any service at all under that option.
On the three dot menu, weirdly I only have US, Cellular 800, PCS, and Class 10 (800mhz secondary), but no class 6.
Click to expand...
Click to collapse
It sounds to me like your radio bands were modified. You can try flashing your radio again in fast boot or install a custom ROM like chroma that has a lot of extra bands to choose from. A while back I saw a thread in this section where someone had made a zip you can flash for this same problem also.
I had a similar problem with Sprint. Text and data worked fine but no calls. Might be a CDMA related problem.
Mine was caused by me changing the band the "USA" in the phone info (*#*#4636#*#*) menu. I had no way of getting it back because whatever ROM I flashed I never had the "Auto" band option. The Vodafone guy may have changed your phone's banding to Europe and for some reason it's a pain to change it back. I ended up complaining to Google and they allowed me to RMA the device.
However, I saw this thread later which may help fix your problem. Flash the ROM from that thread and go to the info menu and click "Auto".
Good luck.
Edit: Found another thread here describing the same or similar problem and the above fix worked.
bigdave79 said:
I had a similar problem with Sprint. Text and data worked fine but no calls. Might be a CDMA related problem.
Mine was caused by me changing the band the "USA" in the phone info (*#*#4636#*#*) menu. I had no way of getting it back because whatever ROM I flashed I never had the "Auto" band option. The Vodafone guy may have changed your phone's banding to Europe and for some reason it's a pain to change it back. I ended up complaining to Google and they allowed me to RMA the device.
However, I saw this thread later which may help fix your problem. Flash the ROM from that thread and go to the info menu and click "Auto".
Good luck.
Edit: Found another thread here describing the same or similar problem and the above fix worked.
Click to expand...
Click to collapse
I started having the same problem today, with my wife's 6P and my daughters 5X, it turns out the HD Voice feature from Verizon was my problem, since that was the only thing I had modify before they lost phone call capabilities, I went back to the Verizon website and under "My Products and Apps" you are able to disable or remove that feature, I then rebooted each phone and they are able to make calls again. Hope this helps someone.
Sorry to bump an old thread... I've run into this exact same issue. I've tried the rom in the post above - had lots of errors of services stopping but eventually managed to set it to automatic... nothing helped. I tried another purenexus 6.0 rom and while that works better as far as rom goes, it still doesn't let me place voice data calls.
The only thing that halfway works is enabling HD voice - and VoLTE on the phone. This means I can make phones when and where I have LTE but still nothing over the normal cellular voice network.
Anyone find any way of fixing this?
Hi all,
I grew tired with the lack of VoLTE and WiFi calling on my unbranded, bought direct from Samsung S8 - there's no sign of Three enabling either on unbranded phones.
So I did the unthinkable and flashed the H3G branded firmware - all went fine.
Only trouble is - I have no VoLTE - the option isn't there - and I don't get VoLTE in places where I know I should and have had in the past on my S7.
Three are useless and haven't a clue what I'm talking about. So I wondered if anyone here knows how VoLTE is actually supposed to work with the S8 on Three. I don't have the VoLTE on/off toggle like I did in the settings on my S7 and I don't get VoLTE in places where I used to get VoLTE on my S7. I either get nothing or a very low H/4G.
Is this expected behaviour and are the options just hidden now? Do you still get the little VoLTE indicator as with the S7 when the S8 is using VoLTE?
I was in the same situation, unbranded from Samsung, had to do a full wipe + H3G flash through ODIN and both VoLTE and Wifi calling work.
I had trouble getting them both, until I re-partitioned the phone in ODIN, which was a pain.
lilolilo27 said:
I was in the same situation, unbranded from Samsung, had to do a full wipe + H3G flash through ODIN and both VoLTE and Wifi calling work.
I had trouble getting them both, until I re-partitioned the phone in ODIN, which was a pain.
Click to expand...
Click to collapse
I have the G950FD (dual sim) am imaging the 3 banded firmware & Rom is unlikely to support dual sim ? can anyone confirm otherwise ??
hate the three start up screen and branding.... but could do with VOLTE and WIFI calling
lilolilo27 said:
I was in the same situation, unbranded from Samsung, had to do a full wipe + H3G flash through ODIN and both VoLTE and Wifi calling work.
I had trouble getting them both, until I re-partitioned the phone in ODIN, which was a pain.
Click to expand...
Click to collapse
Hi,
Does it now work as described with the on/off toggle in settings? Three basically told me that this is just how it works, any options are hidden and it won't go near VoLTE unless there is literally no other signal of any other kind. Where as on my S7 I had the option to switch on and off plus I got the VoLTE symbol in a lot of places.
Is there a guide to link to regarding the re-partitioning you did?
I'm reading some pretty scary things about the re-partition button in Odin!
Yes, re-partitioning was a pain, I got some bootloop issues as a result so wouldn't recommend it (no specific guide from memory)
I actually cannot see any on/off toggle in settings, VoLTE icon appears on most 4g areas.
lilolilo27 said:
Yes, re-partitioning was a pain, I got some bootloop issues as a result so wouldn't recommend it (no specific guide from memory)
I actually cannot see any on/off toggle in settings, VoLTE icon appears on most 4g areas.
Click to expand...
Click to collapse
I went for it - no problems, carried out exactly the same process only this time I ticked 're-partition'. I've just restored all my apps and had to reset my Gear S3 again.
I also downloaded the small (40MB-ish) OTA update that comes down after the re-flash, which I assume is the VoLTE settings from Three.
So far, all I've noticed is that WiFi calling is a lot more stable - before, the WiFi calling icon was appearing and vanishing all the time. Now it's solid.
No sign of VoLTE - or any VoLTE toggle. I'll see what happens when I'm out and about later, hopefully it'll have worked.
(Although I'm sure I got VoLTE at home on my S7, I might be mistaken. Checking the coverage checker I'm in solid VoLTE territory though.)
I must say, factory re-store/re-flashing is so much better now that the Samsung back-up and restore app actually restores everything properly! Right down to the shortcuts and widgets on your homescreens. I was dreading it.
Does any one mind hosting the three s8 firmware on a store some where like google drive or drop box
PLEASE I could do with a quick download and rebuild of my phone tonight
G950FH3G1AQDG
or even a ftp share (OLD SCHOOL)
Unambiguous said:
Does any one mind hosting the three s8 firmware on a store some where like google drive or drop box
PLEASE I could do with a quick download and rebuild of my phone tonight
G950FH3G1AQDG
or even a ftp share (OLD SCHOOL)
Click to expand...
Click to collapse
I got it from the Sammobile site. You have to sign up and the download is slow, but it does the job.
pipefishuk said:
I got it from the Sammobile site. You have to sign up and the download is slow, but it does the job.
Click to expand...
Click to collapse
i was hoping you could share your copy. of course i am downing from sam mobile but its taking an AGE.
i flashed it... no problems wifi calling there but no volte for now.
I've been doing some reading, it seem that the way they have it set up is so that VoLTE is a last resort when you lose all other 3G and 4G signal. So if there's 3G available you'll never see VoLTE (or WiFi calling for that matter).
Also explains why you have to have their firmware and they've blocked access to it on unbranded phones? Because surely with regular firmware, if it's there - the phone will log on to it and they can't control that on an unbranded phone. Or is it controllable by the network?
I wonder why they've done this? Seems odd. Also odd that there's no switch, one of the reasons I hate branded firmware is that they can mess with stuff like that, I hate the idea that they're hiding functions and messing with stuff on my phone, that I paid £650 for! - along with the horrible boot logos and bloat.
Wish they would allow it to work on unbranded phones, I'm running dual sim so no chance of ever being able to install
yetiweston said:
Wish they would allow it to work on unbranded phones, I'm running dual sim so no chance of ever being able to install
Click to expand...
Click to collapse
yesterday night i flash my dual sim G950FD with the H3G G950F firmware all works and the sim manager option is still available to use.
i can confirm wifi calling works but not seen volte becuase i am only been home.
good luck.... just hate the 3 splash screens
Unambiguous said:
yesterday night i flash my dual sim G950FD with the H3G G950F firmware all works and the sim manager option is still available to use.
i can confirm wifi calling works but not seen volte becuase i am only been home.
good luck.... just hate the 3 splash screens
Click to expand...
Click to collapse
I might give it a go over the weekend and see what happens
pipefishuk said:
I've been doing some reading, it seem that the way they have it set up is so that VoLTE is a last resort when you lose all other 3G and 4G signal. So if there's 3G available you'll never see VoLTE (or WiFi calling for that matter).
Also explains why you have to have their firmware and they've blocked access to it on unbranded phones? Because surely with regular firmware, if it's there - the phone will log on to it and they can't control that on an unbranded phone. Or is it controllable by the network?
I wonder why they've done this? Seems odd. Also odd that there's no switch, one of the reasons I hate branded firmware is that they can mess with stuff like that, I hate the idea that they're hiding functions and messing with stuff on my phone, that I paid £650 for! - along with the horrible boot logos and bloat.
Click to expand...
Click to collapse
If you decide to unlock your device and go down the TWRP and Custom ROMS path then feel free to use the attached ZIP to flash the H3G Three CSC to enable WiFi Calling/VoLTE and Call Recording.
I took the CSC utility posted by Tkkg1994 and created a flashable TWRP zip with just the relevent files removing the APK that Three put on when first setting up the phone as well as the Three boot animation leaving the Samsung stock one in place. I did this to save having to have a 1.5GB file on my phone with CSC's that I don't need. All credit goes to Tkkg1994 for the CSC Utility.
I have only tested this on the single sim SM-G950F however and I also recommend making sure you have an EFS backup beforehand as I know the CSC Utility does do that even though this zip doesn't mount and do anything with the EFS partition.
Thanks
pipefishuk said:
I've been doing some reading, it seem that the way they have it set up is so that VoLTE is a last resort when you lose all other 3G and 4G signal. So if there's 3G available you'll never see VoLTE (or WiFi calling for that matter).
Also explains why you have to have their firmware and they've blocked access to it on unbranded phones? Because surely with regular firmware, if it's there - the phone will log on to it and they can't control that on an unbranded phone. Or is it controllable by the network?
I wonder why they've done this? Seems odd. Also odd that there's no switch, one of the reasons I hate branded firmware is that they can mess with stuff like that, I hate the idea that they're hiding functions and messing with stuff on my phone, that I paid £650 for! - along with the horrible boot logos and bloat.
Click to expand...
Click to collapse
That is really silly. EE do the same thing in terms of needing their firmware to use VoLTE but they do not limit it only when you have bad signal lol that is foolish. Funny how things are with different manufacturers. On my U11, VoLTE works for all UK networks with stock unbranded firmware and it even has a toggle, unlike the S7/S8. You'd think there would be more options on the more popular phone.
Unambiguous said:
Does any one mind hosting the three s8 firmware on a store some where like google drive or drop box
PLEASE I could do with a quick download and rebuild of my phone tonight
G950FH3G1AQDG
or even a ftp share (OLD SCHOOL)
Click to expand...
Click to collapse
Use updato.com. no download speed limit
I spoke to three over twitter and they advised they do plan to release this to unbranded phones but there is no date in mind at present
I had to do the same to get Volte on EE.
Does work everywhere though.
WiFi calling worked out the box on BTU unlocked.
Only issue is EE is **** slow at releasing updates.
Is there a file I can flash to enable WiFi and VOLTE on EE when using a custom ROM? Works great on the stock EE firmware but I would like to use another custom ROM.
joeleon said:
Is there a file I can flash to enable WiFi and VOLTE on EE when using a custom ROM? Works great on the stock EE firmware but I would like to use another custom ROM.
Click to expand...
Click to collapse
You have to edit csc files to enable them
Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
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}
Go to settings then go to general management and hit reset and reset network settings and then reboot phone
Samsung Galaxy Note FE having Operator signal problem
[email protected] said:
Go to settings then go to general management and hit reset and reset network settings and then reboot phone
Click to expand...
Click to collapse
[email protected] said:
Reset network settings and then reboot phone
Click to expand...
Click to collapse
Dear "megamanrave" as per your suggestion I did the above mentioned procedure but issue still remains the same.
Looking forward to further suggestions.
Which note fe variant do u have S/K/L F/FD? And what carrier are u trying to use it on?
[email protected] said:
Which note fe variant do u have S/K/L F/FD? And what carrier are u trying to use it on?
Click to expand...
Click to collapse
Model: SM-N935FZKDKSA
SM-N935F/DS dual SIM variant
I have tried all carrier Network in my country Mobilink, Ufone & Telenor but the issue remains the same.
Have u tried other apps to fix data connection issues I don't know what's going on other than correct apn setting also what firmware are you on?
Have you used this mobile in KSA before using it in Pakistan??
As it has a sim lock for Middle East & North Africa Sims only, which get unlocked by using your KSA sim for 5 minutes calling.
Azeemkamal said:
Have you used this mobile in KSA before using it in Pakistan??
As it has a sim lock for Middle East & North Africa Sims only, which get unlocked by using your KSA sim for 5 minutes calling.
Click to expand...
Click to collapse
Yes I did that as well before bringing it to Pakistan I made sure to use it in KSA. Had made calls for more than 10 mins both local and international. Secondly Pakistan is already in Middle-East Region as per Samsung list of regions so in theory there is no need to do that. People from India have to perform this as India is listed in Asia Region as per Samsung.
Try this setting
In sim manager, set network mode to 3g/2g instead of lte/3g/4g and then inform if things solved?
Please also inbox me your WhatsApp number.
I am trying to send you msg via inbox but not successful.
I have same problem .... in ksa
oop1 said:
I have same problem .... in ksa
Click to expand...
Click to collapse
Plz take it to Samsung Service Center and inform them this issue. Goto Samsung KSA website and ask you can do Lice Chat as well.
engg.ali said:
Plz take it to Samsung Service Center and inform them this issue. Goto Samsung KSA website and ask you can do Lice Chat as well.
Click to expand...
Click to collapse
I don't know bro but,
i didn't face the issue till now since 2weeks ago
oop1 said:
I don't know bro but,
i didn't face the issue till now since 2weeks ago
Click to expand...
Click to collapse
I agree with the option to go to the service centre. I had the same issue, they replaced the motherboard for me as it's a modem issue. Since then haven't had it recur unless I'm in an area with no signal (partially caused by my thickass Spigen case but that's another issue altogether).
engg.ali said:
Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
Click to expand...
Click to collapse
I have the same handset i.e, bought in KSA and using on Jazz network in Pakistan without any issues. So yours need to be checked by Samsung service centre.
Sent from my SM-N935F using Tapatalk
I face the same isue n935f/ds. Please share in the forum is found the solution
Sionna said:
I agree with the option to go to the service centre. I had the same issue, they replaced the motherboard for me as it's a modem issue. Since then haven't had it recur unless I'm in an area with no signal (partially caused by my thickass Spigen case but that's another issue altogether).
Click to expand...
Click to collapse
Did you bought the device in KSA as well? I'm currently having this issue and don't know what to do...
engg.ali said:
Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
Click to expand...
Click to collapse
Hi Guys, Well I sent my Samsung Galaxy NOTE FE to Samsung Service center in Jeddah and they fixed the Network Signal Issue i was facing before. Now My device is working flawless. AL-HUMDOLILLAH. Word of Advice for Samsung is that their QA needs to improve their department performance before releasing Flagship devices in the market to avoid such issues in the first place.
what problem?
engg.ali said:
Hi Guys, Well I sent my Samsung Galaxy NOTE FE to Samsung Service center in Jeddah and they fixed the Network Signal Issue i was facing before. Now My device is working flawless. AL-HUMDOLILLAH. Word of Advice for Samsung is that their QA needs to improve their department performance before releasing Flagship devices in the market to avoid such issues in the first place.
Click to expand...
Click to collapse
did you ask them what exactly was wrong ??? software or hardware problem??.....