Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Go to settings then go to general management and hit reset and reset network settings and then reboot phone
Samsung Galaxy Note FE having Operator signal problem
[email protected] said:
Go to settings then go to general management and hit reset and reset network settings and then reboot phone
Click to expand...
Click to collapse
[email protected] said:
Reset network settings and then reboot phone
Click to expand...
Click to collapse
Dear "megamanrave" as per your suggestion I did the above mentioned procedure but issue still remains the same.
Looking forward to further suggestions.
Which note fe variant do u have S/K/L F/FD? And what carrier are u trying to use it on?
[email protected] said:
Which note fe variant do u have S/K/L F/FD? And what carrier are u trying to use it on?
Click to expand...
Click to collapse
Model: SM-N935FZKDKSA
SM-N935F/DS dual SIM variant
I have tried all carrier Network in my country Mobilink, Ufone & Telenor but the issue remains the same.
Have u tried other apps to fix data connection issues I don't know what's going on other than correct apn setting also what firmware are you on?
Have you used this mobile in KSA before using it in Pakistan??
As it has a sim lock for Middle East & North Africa Sims only, which get unlocked by using your KSA sim for 5 minutes calling.
Azeemkamal said:
Have you used this mobile in KSA before using it in Pakistan??
As it has a sim lock for Middle East & North Africa Sims only, which get unlocked by using your KSA sim for 5 minutes calling.
Click to expand...
Click to collapse
Yes I did that as well before bringing it to Pakistan I made sure to use it in KSA. Had made calls for more than 10 mins both local and international. Secondly Pakistan is already in Middle-East Region as per Samsung list of regions so in theory there is no need to do that. People from India have to perform this as India is listed in Asia Region as per Samsung.
Try this setting
In sim manager, set network mode to 3g/2g instead of lte/3g/4g and then inform if things solved?
Please also inbox me your WhatsApp number.
I am trying to send you msg via inbox but not successful.
I have same problem .... in ksa
oop1 said:
I have same problem .... in ksa
Click to expand...
Click to collapse
Plz take it to Samsung Service Center and inform them this issue. Goto Samsung KSA website and ask you can do Lice Chat as well.
engg.ali said:
Plz take it to Samsung Service Center and inform them this issue. Goto Samsung KSA website and ask you can do Lice Chat as well.
Click to expand...
Click to collapse
I don't know bro but,
i didn't face the issue till now since 2weeks ago
oop1 said:
I don't know bro but,
i didn't face the issue till now since 2weeks ago
Click to expand...
Click to collapse
I agree with the option to go to the service centre. I had the same issue, they replaced the motherboard for me as it's a modem issue. Since then haven't had it recur unless I'm in an area with no signal (partially caused by my thickass Spigen case but that's another issue altogether).
engg.ali said:
Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
Click to expand...
Click to collapse
I have the same handset i.e, bought in KSA and using on Jazz network in Pakistan without any issues. So yours need to be checked by Samsung service centre.
Sent from my SM-N935F using Tapatalk
I face the same isue n935f/ds. Please share in the forum is found the solution
Sionna said:
I agree with the option to go to the service centre. I had the same issue, they replaced the motherboard for me as it's a modem issue. Since then haven't had it recur unless I'm in an area with no signal (partially caused by my thickass Spigen case but that's another issue altogether).
Click to expand...
Click to collapse
Did you bought the device in KSA as well? I'm currently having this issue and don't know what to do...
engg.ali said:
Hi All,
Recently I purchased my NOTE FE from KSA and was very excited to use this fabulous phone but unfortunately have been facing Network Signal problem. Let me explain what steps I have taken to troubleshoot it.
1. Used three different Operator Nano SIM which are working absolutely fine in Galaxy Grand Prime and Iphone 8 but when I insert it in NOTE FE signals just vanishes after a while when the phone is in standby the I have to turn ON the screen and at times have to change NETWORK MODE LTE/3G/2G , 3G/2G , 3G only or 2G only but after a while again I have no Network it keeps on fluctuating. Due to this reason when I try to call to my NOTE FE the message I receive is that the dialed number is not responding.
2. I have tried both slots i.e. Slot-1 & Slot 2 the issue remains the same.
3. I have also tried to factory reset but the issue remained the same.
Rest all features of my NOTE FE are working fine including WI-FI and all APPS of the phone.
I am very upset kindly If any of you can guide me or tell me what could be the reason behind this. Looking forward to your valuable suggestions.
For the reference please see the attached Pics.
Click to expand...
Click to collapse
Hi Guys, Well I sent my Samsung Galaxy NOTE FE to Samsung Service center in Jeddah and they fixed the Network Signal Issue i was facing before. Now My device is working flawless. AL-HUMDOLILLAH. Word of Advice for Samsung is that their QA needs to improve their department performance before releasing Flagship devices in the market to avoid such issues in the first place.
what problem?
engg.ali said:
Hi Guys, Well I sent my Samsung Galaxy NOTE FE to Samsung Service center in Jeddah and they fixed the Network Signal Issue i was facing before. Now My device is working flawless. AL-HUMDOLILLAH. Word of Advice for Samsung is that their QA needs to improve their department performance before releasing Flagship devices in the market to avoid such issues in the first place.
Click to expand...
Click to collapse
did you ask them what exactly was wrong ??? software or hardware problem??.....
Related
**edited**
ive recently fired up my new nexus 4, which has been a pleasure the last 2 days. im still getting to grips with it but it is a great phone.
ive searched and cant find an answer to this so hope someone on here can help.
Have got these weird symbols at the bottom of my lockscreen
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
obviously you can access the browser by swiping up but i cant find any other examples of this phone looking the same anywhere on the net.
is it possible to rid my lock screen of the @ symbols?
any help appreciated
Re: browser lockscreen widget
Custom rom or a weird sim card I'm pretty sure. Mine says tmobile but you can change it with custom roms. I vaguely recall seeing this before and it was with the sim carrier.
Sent from my Nexus 4 using Tapatalk 2
frigidazzi said:
Custom rom or a weird sim card I'm pretty sure. Mine says tmobile but you can change it with custom roms. I vaguely recall seeing this before and it was with the sim carrier.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Wouldn't be a custom ROM. Phone came straight from Google and I'm the first owner. Will check with sim provider and see if its that.
ok so this appears to be a phone related problem. as nexus obviously takes a micro sim i tried it with an adapter in an old n95 and after that in a mates galaxy s3 and they register on "EE" both on the home screen and when you search for a new network.
however mine still appears as in the first picture and as below searching for a network. so the nexus either isnt setup for ee/orange/tmob or it cant read the sim????
this is running the latest 4.2.2 jellybean and has made no difference even restoring the phone to factory once.
anyone else using a nexus 4 on ee/orange/t-mobile in the uk and got this problem?
Ive also contacted orange (my provider) and it was them who suggested trying in another mobile but they also ran a diagnostic and that didnt bring up any errors.
have i got a dodgy sim card? (seems unlikely as it works fine in other mobiles)
has the nexus 4 not been configured properly for my network? (also unlikely as there must be thousands of people with a nexus 4 and on the same network)
Or has the phone got a fault itself? (bloody well hope not as its only 4 days old!!)
anyone shed any light on this as its got me really confused
looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.
simms22 said:
looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.
Click to expand...
Click to collapse
I doubt it since I'm on GiffGaff where you have to manually enter the APN settings but it always said giffgaff wherever it had the carrier label. Also, as you can see the other networks' names come up fine. @OP maybe you could try manually entering the APNs and connecting to mobile data to see if simms is right.
Mine is exactly the same. I'm on orange. My SGS2 showed it as EE like it should be. This nexus 4 has always had varying strings of the '@' symbol. Been like that since I got it in November. I just tell people I'm on an exclusive network not available to paupers.
simms22 said:
looks like you dont have a mobile data connection. since you dont have a mobile data connection, maybe it cant send the right data to your device, hense the @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@.
Click to expand...
Click to collapse
Yea data connection is fine. I'm using it now to type this.
666fff said:
Mine is exactly the same. I'm on orange. My SGS2 showed it as EE like it should be. This nexus 4 has always had varying strings of the '@' symbol. Been like that since I got it in November. I just tell people I'm on an exclusive network not available to paupers.
Click to expand...
Click to collapse
I'm hoping its gonna sort its self with a future update but until I figure it out I like this idea. An exclusive network just for nexus users.
theblueflash said:
I'm hoping its gonna sort its self with a future update but until I figure it out I like this idea. An exclusive network just for nexus users.
Click to expand...
Click to collapse
I have the same issue, I got a panther orange sim and put it into the nexus 4 and 'Orange' was displayed for about 4 days. Then out of the blue it changed to @@@@@@@.
I reset the phone but nothing changed. I took out the sim card and with no sim in the phone, I searched for mobile networks and the phone lists Orange, EE and T-Mobile. But with the sim in the phone they are all listed as @@@@@@@@.
Sim works fine in every way as far as I can tell, its just the network name which is displayed incorrectly.
Hey everyone, just another thing I'm facing with my Note 4...
Ever since I got my Note 4, it's been having some problems with No Service, so I thought it was my old SIM card (that had to be hacked off into microSIM shape), but since I got it exchanged for a new one it's still dropping into No Service very often, like twenty times in 5 minutes. Then it seems to be fine for a few hours, but then it happens again a few times and so on...
Basic info:
SM-N910F
Stock, unrooted NK4 ROM with NK4 modem as there is no way to not trip KNOX yet.
O2 Czech Republic
In the same places, my S2 never had a single signal drop (No Service)—not sure if these two things are identical?
Questions/thoughts...
Could this be modem related or could it be something with the device itself?
Is there any way to test it?
I mostly notice it on H and H+, not so much (never) on EDGE, 4G coverage is rare in my area, so I can't say exactly.
Factory reset: could it change something in this case? I'm saving it as the penultimate solution, before getting a new one.
Thanks for your help.
I think I found a little bit of correlation between when and where it happens. Not really sure if it happens only when I'm close to some WiFi network, but I just noticed that when I'm in proximity of a WiFi network, the NO SERVICE is very often.
Plus, when I think about it, I haven't noticed it anywhere else, but in WiFi areas. Is the phone trying to tell me to use the WiFi?! Well, I can do that at home but nowhere else as I don't want my packets sniffed more than they already are by the provider...
Seriously, is there any way that WiFi networks could interfere with my phone's signal/service?
if smart switch is on, yes.
zurkx said:
if smart switch is on, yes.
Click to expand...
Click to collapse
Thank you for the reply, I thought that smart switch was meant for transferring data from an old phone to a new one? Or do you mean some different "smart switch"?
look in settings. smart switch moves data from your mobile network to wifi and back.
zurkx said:
look in settings. smart switch moves data from your mobile network to wifi and back.
Click to expand...
Click to collapse
Yeah, found it, Smart network switch in Wi-Fi settings. I have it unticked. So this shouldn't be affecting me(?) As the No Service happens to me when I'm on mobile data, in Wi-Fi range but my Wi-Fi is off...
no solution yet
I still haven't figured out what's the problem exactly.
But me and my colleague have the same provider, but she's got an S4 and when I had them side-by-side I noticed that both phones dropped to No Service at the same time, but my S2 didn't. The area is fine, signal-wise, there's even a mediocre 4G, but at the time all of them were on H+. And when they "regained consciousness", they were starting from zero signal EDGE back to full H+.
This makes me wonder, as it seems it's got to have something to do with some setting in both phones / SIM cards' setup. Both of them have new SIM cards and both of them did it even with the old ones.
I'm gonna call my provider's tech support to see what they have to say about it.
I am experiencing the same problem here in USA. I bought the phone from Amazon Germany, using it on AT & T network in US. For no reason the phone drops the phone call and goes into " Not registered on network" message. This lasts anywhere from 20 seconds to 5 minutes, then without me doing anything goes back to normal. I was using this phone in Czech republic for a week in January and had no issues.
I was experiencing no service on my Exynos n910u and I ended up reflashing ONLY the modem, and it's fine now.
Proof:
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-N910U
Hey guys, thanks for the replies.
It seems to me like a modem issue too. I remember that I had to change modem on my S2 in order for H+ to work.
And since I can see there is an issue when changing countries, it would suggest it as possible... However, does flashing modem only trip the Knox counter or something? I can't read through the forums right now, so I'm asking politely here.
Anyway, I isolated the issue to 3G networks, because when I force my phone to be 2G only it never drops, my signal is green and seldom grey. No service never occurs, but as soon as I switch it to 2G/3G/4G or something else that includes 3G, it starts again.
Sent from my SM-N910F using XDA Free mobile app
carlitos66 said:
I am experiencing the same problem here in USA. I bought the phone from Amazon Germany, using it on AT & T network in US. For no reason the phone drops the phone call and goes into " Not registered on network" message. This lasts anywhere from 20 seconds to 5 minutes, then without me doing anything goes back to normal. I was using this phone in Czech republic for a week in January and had no issues.
Click to expand...
Click to collapse
Wanted to thank you for the input, this just suggests that the modem/radio is at fault. Because you relocated to a different area and it doesn't work properly with the bands there.
I had the same problem on my S2, which was unable to connect to 3G until I flashed the modem recommended to me by someone here on xda. But that was almost 4 years ago, I just don't understand why this happens, what's so different that the modem just wouldn't connect, plus the S2 was bought from my provider and it was branded with their bloatware and still, it didn't work.
But here on my N4, it's similar, but it seems to work just fine and then, all of a sudden, you're facing No Service message for a few seconds or minutes, then boom, you're back on.
I spoke with Samsung support today, and I guess they didn't even understand what I was saying. I'm gonna have to visit them and ask around, if they could flash the modem to something more compatible with my area. Can't use the phone like this, that's why I bought it in the first place - I need to be online and as fast as possible. But now, it would seem like I'm better off with my S2
Sent from my SM-N910F using XDA Free mobile app
Well, that sucks...
So, I had my phone serviced and they said everything was fine and that it's working the way it should.
Of course it isn't, the second I walked out of there I had a No Service a few times again, I already tried changing the bands only to what my provider has, didn't help at all, switched it back to all available bands. Naturally, I got really pissed. There seem to be only two viable options:
a) flash a different modem, as suggested in a previous post
or
b) get rid of the phone, which I really don't wanna do, but it's really annoying having to resend every second message (often twice), be it SMS or IM, because it drops into No Service...
ad a) I did a search and I was unable to find a modem thread or anything regarding modems for N910F, am I blind or there isn't one? Or am I supposed to extract it myself from a stock ROM file? (I don't even remember how to do that anymore, lol.... I guess there is a guide for that, but again, I haven't found it?! Or is it universal across Samsung devices?)
ad b) I love the phone but this makes me wanna throw it out the window
Thanks for any kind of help! I'm desperate.
[email protected]$k! said:
So, I had my phone serviced and they said everything was fine and that it's working the way it should.
Of course it isn't, the second I walked out of there I had a No Service a few times again, I already tried changing the bands only to what my provider has, didn't help at all, switched it back to all available bands. Naturally, I got really pissed. There seem to be only two viable options:
a) flash a different modem, as suggested in a previous post
or
b) get rid of the phone, which I really don't wanna do, but it's really annoying having to resend every second message (often twice), be it SMS or IM, because it drops into No Service...
ad a) I did a search and I was unable to find a modem thread or anything regarding modems for N910F, am I blind or there isn't one? Or am I supposed to extract it myself from a stock ROM file? (I don't even remember how to do that anymore, lol.... I guess there is a guide for that, but again, I haven't found it?! Or is it universal across Samsung devices?)
ad b) I love the phone but this makes me wanna throw it out the window
Thanks for any kind of help! I'm desperate.
Click to expand...
Click to collapse
Did you manage to solve your problems? I have the website with modems but i cant post links.
xztrazil said:
Did you manage to solve your problems? I have the website with modems but i cant post links.
Click to expand...
Click to collapse
Thank you for your reply!
I haven't solved them yet, but it got a lot better when I updated to Lollipop. It's got a different modem (BOC4) and it seems to have improved my situation. So happy I didn't have to throw the phone away after all.
To be clear, it still happens but a lot less since the update, maybe once a week, for a few seconds which I deem acceptable but not ideal.
I took my SM N910L Note 4 and a hammer into the garden today because no matter what I've tried
(and I've tried everything http://forum.xda-developers.com/note-4/general/im-bonkers-ill-pay-50-dollars-to-fix-t3169748)
I just can't get it to work. I put the Note 4 on the grass and I raised the hammer above my head - but I just couldn't do it....... it's not the money......it's the waste.............
So, I'm upping my offer. If you can tell me what to do to get my NOTE 4 receiving and sending DATA again (basically connecting to my carrier) I'll send you 100 dollars. The first person to to show/tell me something that allows me to make a skype call or receive even 1 email through my DATA connection gets the money. INSTANTLY!!!!!
Please read the thread above, all the info is in there except this. I have been trying to flash a different custom ROM in the hope that that will fix it but none of the ROMs I have downloaded will flash thru TWRP (even though I can backup and restore thru TWRP). I get an error message saying unable o open zip. Anyway, if anyone has any ideas please post.
A very big thank you again to all those who have tried to help me already.
I have a hundred dollars pinned on the wall in front of me .................. I'll be sooooooo happy to see it go !
P.S. I know that you are not helping me just for the money, I know you are helping just to help me out (and I have had so much help already), but I just want to make it worth your while too.
Is it the modem? Perhaps try installing the official docomo 4.4.4 rom for the note 4 via Odin. See if that fixes it?
I'm a noob but it's all I can think of. I hope it helps somewhat and if not then just return the phone?
thedarkmunk said:
Is it the modem? Perhaps try installing the official docomo 4.4.4 rom for the note 4 via Odin. See if that fixes it?
I'm a noob but it's all I can think of. I hope it helps somewhat and if not then just return the phone?
Click to expand...
Click to collapse
I think it is the modem too, but I've re-installed 4.4.4 and 5.01 many many times. I flashed individual modems too. Nothing seems to sort it out. Can't return the phone - bought on Amazon from Korea, seller sucks, Amazon unhelpful, that's a dead end - I need to fix it.
Thanks anyway (I'm a noob too )
Might sound stupid, but have you tried a different SIM card?
Naughty boy, if you're posting a photo, make sure you set the correct White Balance
0-0-0 said:
Naughty boy, if you're posting a photo, make sure you set the correct White Balance
Click to expand...
Click to collapse
OOps!
Yup, tried that makes no difference. Have a look at this thread, it lists everything I've done.
http://forum.xda-developers.com/note-4/general/im-bonkers-ill-pay-50-dollars-to-fix-t3169748
load stock rom on it for the 910L with all stock CSC, do a complete reset, turn off carrier data in settings, select carrier network manually then turn on wifi carrier data bluetooth. make sure smart network switch is off. disconnect wifi and try it out.
and if that doesnt work ship me the phone instead of using a hammer on it lol.
Have you called your carrier to make sure it's not some sort of problem with how they have your account set up?
zurkx said:
load stock rom on it for the 910L with all stock CSC, do a complete reset, turn off carrier data in settings, select carrier network manually then turn on wifi carrier data bluetooth. make sure smart network switch is off. disconnect wifi and try it out.
and if that doesnt work ship me the phone instead of using a hammer on it lol.
Click to expand...
Click to collapse
Hi I tried once more everything you said (except the sipping it off ), sorry but it didnt work. Thanks anyway.
Cryingmoose said:
Have you called your carrier to make sure it's not some sort of problem with how they have your account set up?
Click to expand...
Click to collapse
Yup I have 2 sim cards now with two different carriers and have spent hours and hours on the phone with them both trying to work out why it is not getting data. My only glimmer of hope is that although they are different carriers I have found out that they both use the same network (dohhh) so maybe it is specific to that network - DOCOMO.
thanks for your help.
OP, does Settings -> About Device -> Status show that Data is In Service?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If yes, you probably have some sort of APN issue with Docomo. If not, you may be boned.
IF YES:
Go to Settings -> More Networks -> Mobile networks -> Access Point Names
Press the plus symbol on the top right, set the name to DOCOMO, set the APN to mopera.net, set the MCC to 440 and MNC to 10.
If this doesn't work, use 0120.mopera.ne.jp as your APN instead.
If that still doesn't work, have you tried a b-mobile SIM? I had this issue once when I was in Japan for some time - Docomo doesn't like people using unlocked, imported devices on their networks for some reason.
Hurrian said:
OP, does Settings -> About Device -> Status show that Data is In Service?
If yes, you probably have some sort of APN issue with Docomo. If not, you may be boned.
IF YES:
Go to Settings -> More Networks -> Mobile networks -> Access Point Names
Press the plus symbol on the top right, set the name to DOCOMO, set the APN to mopera.net, set the MCC to 440 and MNC to 10.
If this doesn't work, use 0120.mopera.ne.jp as your APN instead.
If that still doesn't work, have you tried a b-mobile SIM? I had this issue once when I was in Japan for some time - Docomo doesn't like people using unlocked, imported devices on their networks for some reason.
Click to expand...
Click to collapse
Data is out of service.
I'm off uptown today to see if I can get to try a b mobile sim in it. Wish me luck.
kazbluesk1 said:
Data is out of service.
I'm off uptown today to see if I can get to try a b mobile sim in it. Wish me luck.
Click to expand...
Click to collapse
Man, just take it to a Samsung repair store. They will probably charge you if you have voided your warranty with KNOX but its sure as hell wont cost 100$...
NickVXD said:
Man, just take it to a Samsung repair store. They will probably charge you if you have voided your warranty with KNOX but its sure as hell wont cost 100$...
Click to expand...
Click to collapse
Yup, I think that it is about time. Hate doing it because Im sure it's a software issue, but I don't have any more avenues to go down now. But it will cost more than a hundred dollars though - I live in Japan, I'll be lucky if I get out of their spending less than 200 dollars. Still, let's see.
@kazbluesk1 send me the phone, I will fix it and send back to you =), I hope a for a reply of 100$
kazbluesk1 said:
Yup, I think that it is about time. Hate doing it because Im sure it's a software issue, but I don't have any more avenues to go down now. But it will cost more than a hundred dollars though - I live in Japan, I'll be lucky if I get out of their spending less than 200 dollars. Still, let's see.
Click to expand...
Click to collapse
I didnt think the prices were that high there. Again if its not a hardware problem it cant cost that much.
NickVXD said:
I didnt think the prices were that high there. Again if its not a hardware problem it cant cost that much.
Click to expand...
Click to collapse
Talked to Samsung Japan today. They wont fix try to fix it even if I offer to pay - has to go back to Korea. The company I bought it from said it is user negligence, Amazon says it was working for 7 weeks so it is not there problem.
So, seems I'm left with a very pretty, extremely useful Samsung iPod. No phone though.........................
At some point it is stupid not to give up...................
Am there yet..............??
EclipseX said:
@kazbluesk1 send me the phone, I will fix it and send back to you =), I hope a for a reply of 100$
Click to expand...
Click to collapse
Seriously considering saying yes
At this point I'd consider human sacrifices, voodoo dolls, or crystals too.
Are you sure that SM 910L is your local Note 4 variant? There might be hardware differences in different variants that only accepts certain signal bandwidth for a specific carrier.
Sent from my Samsung Galaxy Note 4 and will never be Note 5.
Hi all,
My 6p that used to work great on verizon can now no longer make or receive voice calls, even though 4G data works!
I have been using my 6p on a verizon prepaid plan for months, and it has worked flawlessly. I popped a sim into an S4 to activate, then put the sim in the 6p, and everything worked great.
I recently went out of the US for a week. Verizon prepaid doesn't work at all in Europe, so I bought a tourist SIM with some data to be able to use my phone while traveling. Again, this worked great.
When I got home, I put my old verizon sim back in my 6p, expecting to go right back to where I left off. The problem is that can't make or receive any voice calls on the 6p. Whenever I try to make a call, I get a verizon message asking me to enter the 10-digit number again. Incoming calls are going right to voicemail. SMS works fine though, and 4G LTE works fine -- just no voice.
Verizon tech support is no help. They say that if I use the device on anything other than verizon's network, it has been flashed and will never work again fully on the verizon network, which is obviously BS.
I have tried putting the sim card back in an old S4, and voice calls work fine there, so I know it's something with the 6P.
Any ideas on a setting that I might need to change on the 6P to make it work again? The Vodaphone person took my phone for a second and may have made a change or two that I didn't see to the settings? :/
Any help is appreciated! I use this phone for work, and if I can't get this resolved soon then I guess I'll just have to switch to tmobile ASAP.
rdk2077 said:
Hi all,
My 6p that used to work great on verizon can now no longer make or receive voice calls, even though 4G data works!
I have been using my 6p on a verizon prepaid plan for months, and it has worked flawlessly. I popped a sim into an S4 to activate, then put the sim in the 6p, and everything worked great.
I recently went out of the US for a week. Verizon prepaid doesn't work at all in Europe, so I bought a tourist SIM with some data to be able to use my phone while traveling. Again, this worked great.
When I got home, I put my old verizon sim back in my 6p, expecting to go right back to where I left off. The problem is that can't make or receive any voice calls on the 6p. Whenever I try to make a call, I get a verizon message asking me to enter the 10-digit number again. Incoming calls are going right to voicemail. SMS works fine though, and 4G LTE works fine -- just no voice.
Verizon tech support is no help. They say that if I use the device on anything other than verizon's network, it has been flashed and will never work again fully on the verizon network, which is obviously BS.
I have tried putting the sim card back in an old S4, and voice calls work fine there, so I know it's something with the 6P.
Any ideas on a setting that I might need to change on the 6P to make it work again? The Vodaphone person took my phone for a second and may have made a change or two that I didn't see to the settings? :/
Any help is appreciated! I use this phone for work, and if I can't get this resolved soon then I guess I'll just have to switch to tmobile ASAP.
Click to expand...
Click to collapse
What are your APN settings set to? Settings/More/Mobile
Sent from my Nexus 5X using Tapatalk
Under APNs I have:
Verizon
VZWINTERNET
and that is all.
SlimSnoopOS said:
What are your APN settings set to? Settings/More/Mobile
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
rdk2077 said:
Under APNs I have:
Verizon
VZWINTERNET
and that is all.
Click to expand...
Click to collapse
And what's listed when you click on VZWINTERNET?
I have Verizon then VZWINTERNET for my top two items, everything else is "Not Set" excluding what's in the photo
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Nexus 5X using Tapatalk
Same as yours, unfortunately. Should there be another verizon APN for voice?
SlimSnoopOS said:
And what's listed when you click on VZWINTERNET?
I have Verizon then VZWINTERNET for my top two items, everything else is "Not Set" excluding what's in the photoView attachment 3782640
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
rdk2077 said:
Same as yours, unfortunately. Should there be another verizon APN for voice?
Click to expand...
Click to collapse
Dial *#*#4636#*#* and see if your settings match mine in this screen shot.
The format is a little different. I have Verizon Wireless as the current network, but Voice Service says:emergency calls only. Voice Network Type is Unknown.
murphyjasonc said:
Dial *#*#4636#*#* and see if your settings match mine in this screen shot.
Click to expand...
Click to collapse
I'm on Verizon and Every time I use a project fi sim in my Nexus and then go back to the verizon sim...the verizon sim doesn't work any more. I have to get a new sim every time. I think it's just the way Verizon does sim card management on their phones.
Sent from my SM-A710Y using XDA-Developers mobile app
Thats where your problems at. At the bottom mine says LTE/CDMA auto prl does yours say the same? If not you need to change it. If that doesn't help you can hit the 3 dot menu on the top right and click on band 6. It's possible your network band was changed. I had this problem after mistakenly changing mine to USA band.
I actually went to verizon and got a new sim and still no luck. Verizon is crazy. I'm about to just switch carriers.
droidnew said:
I'm on Verizon and Every time I use a project fi sim in my Nexus and then go back to the verizon sim...the verizon sim doesn't work any more. I have to get a new sim every time. I think it's just the way Verizon does sim card management on their phones.
Sent from my SM-A710Y using XDA-Developers mobile app
Click to expand...
Click to collapse
I changed it to LTE/CDMA, but it couldn't find any service at all under that option.
On the three dot menu, weirdly I only have US, Cellular 800, PCS, and Class 10 (800mhz secondary), but no class 6.
murphyjasonc said:
Thats where your problems at. At the bottom mine says LTE/CDMA auto prl does yours say the same? If not you need to change it. If that doesn't help you can hit the 3 dot menu on the top right and click on band 6. It's possible your network band was changed. I had this problem after mistakenly changing mine to USA band.
Click to expand...
Click to collapse
rdk2077 said:
I changed it to LTE/CDMA, but it couldn't find any service at all under that option.
On the three dot menu, weirdly I only have US, Cellular 800, PCS, and Class 10 (800mhz secondary), but no class 6.
Click to expand...
Click to collapse
It sounds to me like your radio bands were modified. You can try flashing your radio again in fast boot or install a custom ROM like chroma that has a lot of extra bands to choose from. A while back I saw a thread in this section where someone had made a zip you can flash for this same problem also.
I had a similar problem with Sprint. Text and data worked fine but no calls. Might be a CDMA related problem.
Mine was caused by me changing the band the "USA" in the phone info (*#*#4636#*#*) menu. I had no way of getting it back because whatever ROM I flashed I never had the "Auto" band option. The Vodafone guy may have changed your phone's banding to Europe and for some reason it's a pain to change it back. I ended up complaining to Google and they allowed me to RMA the device.
However, I saw this thread later which may help fix your problem. Flash the ROM from that thread and go to the info menu and click "Auto".
Good luck.
Edit: Found another thread here describing the same or similar problem and the above fix worked.
bigdave79 said:
I had a similar problem with Sprint. Text and data worked fine but no calls. Might be a CDMA related problem.
Mine was caused by me changing the band the "USA" in the phone info (*#*#4636#*#*) menu. I had no way of getting it back because whatever ROM I flashed I never had the "Auto" band option. The Vodafone guy may have changed your phone's banding to Europe and for some reason it's a pain to change it back. I ended up complaining to Google and they allowed me to RMA the device.
However, I saw this thread later which may help fix your problem. Flash the ROM from that thread and go to the info menu and click "Auto".
Good luck.
Edit: Found another thread here describing the same or similar problem and the above fix worked.
Click to expand...
Click to collapse
I started having the same problem today, with my wife's 6P and my daughters 5X, it turns out the HD Voice feature from Verizon was my problem, since that was the only thing I had modify before they lost phone call capabilities, I went back to the Verizon website and under "My Products and Apps" you are able to disable or remove that feature, I then rebooted each phone and they are able to make calls again. Hope this helps someone.
Sorry to bump an old thread... I've run into this exact same issue. I've tried the rom in the post above - had lots of errors of services stopping but eventually managed to set it to automatic... nothing helped. I tried another purenexus 6.0 rom and while that works better as far as rom goes, it still doesn't let me place voice data calls.
The only thing that halfway works is enabling HD voice - and VoLTE on the phone. This means I can make phones when and where I have LTE but still nothing over the normal cellular voice network.
Anyone find any way of fixing this?
Hello,
I'm owner new mobile phone Asus Zenfone MaX Pro M1, the phone for me is very good but I have a problem with payments via NFC. Namely I've installed Google Pay where Iv'e assigned my debit card from Polish Bank and installed also dedicated app for payments, but when I have pay by my phone via NFC nothing happens. The terminal cannot see my phone. I've swithed beetwen google pay and special appication and nothing. I've checked NFC with my second phone whoch have NFC and it turns out that NFC works properly - example picture was sent beetwen phones via NFC. I dont know what is wrong. In my second Phone Zenfone 5 , NFC payment works properly. Maybe exists some bug in last firmware ? Currently I have firmware - WW-15.2016.1805.318. Sorry for my English.
Best regards
From where did you got that Asus Zenfone Max Pro M1 supports NFC? It's not supported in this device.
Imp.Shivansh said:
From where did you got that Asus Zenfone Max Pro M1 supports NFC? It's not supported in this device.
Click to expand...
Click to collapse
I have European version where NFC exists.
BR
Is it ZB602KL?
Yes, it is ZB602KL.
First check if there is any software update available for your device but If not then call Asus customer helpline number (you can look for it on google) or visit a nearby service center. Your problem might be solved or at least they will provide you some resolution.
Install earlier version of gpay, 1.59. It works on it.
Hello,
I've installed Gpay 1.59, so tomorrow I will something buy and will try NFC payments.
If it still will not work, then I will contact with ASUS service.
Of course I will inform about my case.
BR
Same problem
Xander123 said:
Hello,
I've installed Gpay 1.59, so tomorrow I will something buy and will try NFC payments.
If it still will not work, then I will contact with ASUS service.
Of course I will inform about my case.
BR
Click to expand...
Click to collapse
Hi. I've got the same problem. I bought the phone yesterday (Tuesday, 14/8/18) and today I tried to use Android Pay for the first time, but it didn't work. I thought maybe you had to have the Android Pay app open (you don't with my other phone, but you never know about these things), so I tried in another shop and it didn't work. When I got home, I tried to transfer something using Android Beam (which also uses NFC) from my S7 Edge, but that didn't work. Just to make sure, I tried to transfer from the S7 Edge to an even older phone, and that was ok. I also tried to transfer something from the ZenFone to the S7 Edge and the other phone --- nothing.
There's definitely something wrong.
I'd be interested to hear if you are lucky tomorrow. Please keep us updated.
NFC payments not working
Hi, I have same experience with my ZenFone Max Pro. I'm from Czech Republic so the device sold here does have NFC, but my banks don't use Google Pay for mobile payments, rather they provide dedicated apps for mobile payments. I've tried 2 different apps (banks), none of them worked. However pairing a bluetooth speaker through NFC worked without an issue.
Keep us updated on this issue.
Hello,
I've tried pay via NFC with Google Pay app ver. 1.59, unfortunately without good effect.
I've also wrote e-mail to Asus service - but I recieved two "stupid" answers:
1. Do you have internet on your phone?
2.Please restore your phone to factory settings and try again setup NFC.
I am embarrassed.
BR
For your kind info there is no NFC available for this model. If you have installed some unofficial ROM you may face some problems related to NFC.
barath27kumar said:
For your kind info there is no NFC available for this model. If you have installed some unofficial ROM you may face some problems related to NFC.
Click to expand...
Click to collapse
My version have NFC module.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
barath27kumar said:
For your kind info there is no NFC available for this model. If you have installed some unofficial ROM you may face some problems related to NFC.
Click to expand...
Click to collapse
Abe chu*ye. He is from europe and he has nfc on his device. He is not indian and noob like you
Frustrating!
Last night I reset my phone to factory settings and today I went back to the shop (Media Expert in Widzew, Lodz) to say it wasn't working and to get my money back. The assistant took out the phone, and did a quick set up. I tried to send a picture from my S7 Edge to the phone and... success! Absolutely no problem at all.
I got home, tried on my own and... problems.
The phone has to be held in exactly the right place for the NFC to work. Tomorrow I'll try in a shop and see how successful it is.
From my experience and observation it follows, that NFC antenna is located at thet top of the phone between battery cover and plastic part.
Xander123 said:
Hello,
I've tried pay via NFC with Google Pay app ver. 1.59, unfortunately without good effect.
I've also wrote e-mail to Asus service - but I recieved two "stupid" answers:
1. Do you have internet on your phone?
2.Please restore your phone to factory settings and try again setup NFC.
I am embarrassed.
BR
Click to expand...
Click to collapse
I can SOMETIMES get my phone to send/receive pictures but I still haven't had any luck in a shop. I've moved the phone all over the card reader in 3 shops and it doesn't work. I'm going to go back to the Media Expert tomorrow again. What's the point of buying a phone with NFC if you can't use it for its function?
Aftab_khatri said:
Abe chu*ye. He is from europe and he has nfc on his device. He is not indian and noob like you
Click to expand...
Click to collapse
You are Chu*ye
Hello,
Probably I have good news.
I've received email from Technical support, and he wrote me that it actually exists problem with NFC Payments
Currently developers from ASUS prepare the fix, which will be available via update asap.
BR
poangielsku said:
I can SOMETIMES get my phone to send/receive pictures but I still haven't had any luck in a shop. I've moved the phone all over the card reader in 3 shops and it doesn't work. I'm going to go back to the Media Expert tomorrow again. What's the point of buying a phone with NFC if you can't use it for its function?
Click to expand...
Click to collapse
Same experience, I was able to connect a bluetooth speaker via NFC, or if I put a credit card (with nfc) to the top of the phone it registers it but when it comes to nfc payment it never works, no matter how I put the phone on the terminal. I've tried to pay with NFC like 6 times, 2 different apps, and I always had to fall back to my credit card. I really hope this is just a software issue and can be fixed with an update, otherwise I'll hlave to return this phone.
---------- Post added at 10:47 AM ---------- Previous post was at 10:26 AM ----------
barath27kumar said:
For your kind info there is no NFC available for this model. If you have installed some unofficial ROM you may face some problems related to NFC.
Click to expand...
Click to collapse
In Europe, this model has NFC. In Czech Republic is even advertised that "you can leave your wallet at home" since you can pay with your phone.