Related
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Go to the store...
iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.
Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.
Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.
badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
Click to expand...
Click to collapse
Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.
AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
Click to expand...
Click to collapse
Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.
Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App
Alright guys?
Accidentally leaned on my phone the other day whilst it was charging. Seems to have bent the charger port on the phone.
The phone still charges ONLY if the charger is plugged in and propped up in a certain way. needs to be pulled up slightly or there's no charge.
USB drive nor ADB work anymore so i'm guessing that a circuit has broken...
Does anybody know how these work?
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection? (This worked fixing my 8800GT graphics card few years back!) Long shot
Ta
If it's truly broken then i'll probably get an SGS and then take a hammer to the HD2
The micro-usb port on HD2's is flimsy. It's probably snapped off from the mainboard, and putting pressure in the correct way is pushing it back together. Same thing happened to my HD2.
But there is some relatively good news. An external charger and an extra battery will only cost you about $16-18 USD on ebay. This has worked just fine for me for over a year. With dropbox installed on your phone and comp, you rarely have to connect via usb anyways.
if poss, check with another cable first.
I have a usb cable that looks fine but will only charge when angled downwards, no data, , yet if i bend it upwards it carries data but wont charge. my other usb cable works perfectly.
chances are it IS the port, as said they're pretty flimsy, however best to check, be a shame to bake your phone for the sake of a £2 cable.
same thing happened to me a few months ago,
the usb in the phone broke,
so i got a mains battery charger from ebay for about £4 and a few extra batterys,
been using them now for bout 2 months and all is good again,
it was a pain trying to get the usb in the right place for it to charge , i tryed the oven thing and it didnt work , not sure if i left it in there for long enough but i didnt want to ruin my phone completly.
easy option is to buy a mains battery charger
Thanks for the replies!
I'll look into a mains charger and 2-3 more batteries
So after my phone failing to charge at all last night I popped down to the local phone shop / stand in town and bought a universal battery charger.
+ and - aren't labelled on the charger so I assume it doesn't matter or it works out which is which?
It's a little slow and was a bit pricey, either way I have 63% battery now after a couple hours
Thanks
Wow mine's at 100% after a couple hours
Sent from my HTC HD2 using XDA App
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
skymera said:
Might grab a decent one from ebay and return the one I bought.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
this is the one i got from ebay
http://www.ebay.co.uk/itm/AC-Wall-U...ories_MobilePhoneChargers&hash=item27b5da68d1
been working ok now for few months
skymera said:
If it's a case of broken connection, perhaps putting phone in an oven for a few mins will melt the the solder and hopefully fix the connection?
Click to expand...
Click to collapse
It will probably melt the plastic first, rendering your phone entirely useless...
DONT DO IT!
I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.
Not the voltage the current the more current it has to push the hotter its going to get and the chargers for these are not designed for extensions they where designed to be small and charge the tf even then there at there limit
Sent from my tf101 using xda premium 1.54Ghz
I also was having trouble with over heating and have been using an 3.0 extension cable. I will stop using it and report back.
hshoem1
its a design flaw with the ac addapters and its one of the reasons that the cable that ships with the transformer is so short
I was just using the cable as is with no extension and it died on my twice. I now have it rigged up to charge from my PC's PSU and only use the adapter when I'm not at my house.
My charger melted my damn usb cable. Thats how hot it got..
I wasnt using the extension cable at the time.
The adaptor would always warm up, which i read was normal. A few days ago, however, i felt some heat on the cable itself.When i reached to the connector, i noticed it had literally melted the rubber casing off the wire.
Im in the process of sending it back today
Just had my second charger die on me! I was charging my Dock and Tablet during class from 2:50-4:10 and when I unplugged it the charger was pretty hot. I went back home and connected the TF to my rigged up PSU charger and then went to class at 6:10 and plugged in the charger and unsurprisingly it wouldn't charge!
Sent from my Transformer TF101 using xda premium
Ive heard reports of people solving these problems by swapping round the mains pins ( I guess only in countries that use 2 pin outlets, UK have 3 )
I am sure this will sound nuts but, put the wall charger in a plastic bag and put it in the freezer for a few hours. Please do not forget the plastic bag. There is a thermal heat fuse inside the brick that needs to be reset. If it is still working the cold will make it reconnect and bring the brick back to working order.
You should make a DIY charger by following "DevCake" thread on DIY AC and DC chargers for the TF.
Hope this helps.
hshoem1
I just do not understand why we would have to go out of our way for their crappy idea of a charger. I understand the idea of not allowing aftermarket chargers because they want the money for the chargers but i mean if you do that then at least make something worth having besides giving us a heater...does this remind anyone of the rrod( red ring of death) for the xbox... to much of a hurry to send out their product they didnt really test EVERY aspect of their device...this makes me sad..and then need to send it back and what not taking up more of our time then not being able to use the tablet because your chargers going back... i wish customer service was better....that is all
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run
regP said:
I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.
Click to expand...
Click to collapse
Mine doesn't speed charge my Transformer even without the extension cable. Maybe I'll do some testing with that though and check the heat, since the damn thing doesn't work anymore anyways. Though I might not get any results because of that
---------- Post added at 01:47 AM ---------- Previous post was at 01:46 AM ----------
reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run
Click to expand...
Click to collapse
There are many problems with the charger, many different problems.
I barely use my dock, so I have only been charging my TF standalone. Still stopped working though late last week.
Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).
i thought the accessories that comes with the TF are all covered under a one year warranty?
and the problem with the adapters suddenly dying is probably the capacitors in the charger or the stepdown transformer in it anyone had a chance to open one yet?
reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter.
Click to expand...
Click to collapse
An Asus UK tech support guy actually told me not to charge both the tablet and dock at the same time. Pretty poor if you ask me. They just went silent when I pushed the matter.
They have compromised the design in their desire to make a fashionably tiny charger.
dagrim1 said:
Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).
Click to expand...
Click to collapse
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.
I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk
tekkitan said:
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.
Click to expand...
Click to collapse
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.
dagrim1 said:
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.
Click to expand...
Click to collapse
Oh yeah me too
I'm going to get another charger tomorrow when I go pick up a joystick for Battlefield 3
Then I'll contact Asus I guess and get it RMA'ed. Going to try and get some free shipping out of them. Sometimes I am successful sometimes not haha
Spidey01 said:
I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I get the same, snap off the plug convertor and back on again and back in business again!
I bought the DT-900 earlier on this week assuming it would work as it's QI compatible but have heard stories on here of people getting issues.
Should I just send it back without bothering to open the package?
Wutang200 said:
I bought the DT-900 earlier on this week assuming it would work as it's QI compatible but have heard stories on here of people getting issues.
Should I just send it back without bothering to open the package?
Click to expand...
Click to collapse
From what i heard is that Nokia wireless chargers cannot be used by android devices and in some cases may even be hazardous to your phone.
I wouldn`t try it myself.
-Edit- It seems the 4.2.2 update made it compatible, look here http://forum.xda-developers.com/showthread.php?p=38019440#post38019440.
Thanks I'll test it tonight then and report back if I have any issues.
I have one and it works okay. The charging light on the charger stays constantly lit with the phone on it but the charging text on the phone will cut on and off for about a minute then eventually become steady. I also found that the position of the phone on the charger is critical, I place mine so that about an inch of the bottom of the charger is still visible. It doesn't work so well if the phone is directly centered on the device. It would give me a 30% boost in about an hour so its working okay. I was using it everyday for two months so I don't know where people come off saying it will damage your phone especially when they don't even own it. I had to stop using it as I put a Ringke case on it and you can't charge thru it.
Edit; I took the case off and it seems to be charging better since I update to 4.2.2. It will now lock onto charging almost immediately even centered.
That's good to know. I'm quite looking forward to using it now.
Will report my findings tomorrow.
Right just to confirm, it's working fine for me. Yes the charging text flickers on and off a few times but the phone eventually settled down nicely.
Got the charger on my desk. Really loving this phone even more now!
Sent from my Nexus 4 using Tapatalk 2
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Click to expand...
Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.
drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!
siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment
charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk