Database Users

PC don't recognize Galaxy device - please help

Hello,
I own a Galaxy s4 i9505G android 4.3 stock, normal, no changes and nothing special.
My problem is that whenever I try to connect it to a computer (running Win 7) via USB cable - it won't get recognized and nothing will happen...
It will however charge the device - so the problem is not in the cable or something...
I looked up soo many guides on how to fix this problem, most of them told me to try and reinstalling the samsung drivers manually - no success I even tried uninstalling existing drivers (as suggested somewhere...) - still, nothing happens... - tried to connect it to a different pc- same problem...
Any1 has any ideas? - I'm really desperate and its REALLY annoying that I can't do ANYTHING that has to do with connecting my phone to my computer...
Please help, Thanks in advanced.
EDIT - FIXED
check my other post down below to see what worked for me! GL!

have you figured out what is the problem?
happened to me today and still searching for answer.
i try different cable, different computer, connect it and nothing happen, my s4 9500 only charging.
but screen mirroring to tv using mhl still working.
im afraid if the micro usb socket inside the phone is damaged.
if that is the problem im screwed because my bootloader isnt official anymore and i wonder if i still can claim for warranty.

yuszx said:
have you figured out what is the problem?
happened to me today and still searching for answer.
i try different cable, different computer, connect it and nothing happen, my s4 9500 only charging.
but screen mirroring to tv using mhl still working.
im afraid if the micro usb socket inside the phone is damaged.
if that is the problem im screwed because my bootloader isnt official anymore and i wonder if i still can claim for warranty.
Click to expand...
Click to collapse
Did you try to uninstall/install the usb driver?

just now what i did
1. go to storage > unmount sd card
2. turn off phone, pull out external sd card
3. turn on phone, unlock screen, connect to pc
4. now my pc recognise my s4 and installing driver (weird my driver is already installed, i never uninstall it)
5. turn off phone, put back external sd.
6. now problem solved.
(you can try unmount, then mount again, connect to pc see if that works without pulling out sd card and shutting off your phone)
thank god its not the micro usb port.
now i can sleep peacefully.

Finally found a solution for me!
HEY EVERY1! I know it's kind of bumping this thread but I wanted to share with you what worked for me!
If you are having the same problem: when you plug the phone to your PC it charges but nothing happens - check to see if you have the MTP even showing up! - thats what happend to me - it wasn't a driver problem - it was that the mtp service just didn't start when I connected it to the pc.
the solution to this (what worked for me)is:
1. Open up the dialer
2. type in: *#0808#
3. a screen will pop up with a list:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
4. now for me, the MTP option wasn't enabled for some reason (nothing was enabled except the USB part)
5. just tap on the MTP option and press OK and it should appear when you connect the phone to the computer and install the drivers automatically if you don't have them already
~DISCLAIMER!~
I'm NO expert - I barely have knowledge about the android OS - I simply learned a little bit and have a brain to read and connect the dots - I just want to share what I found out through digging up knowledge around...
This worked for me on a google edition galaxy s4 - stock android 4.3 - no changes to ANYTHING whatsoever...
This is just my second post here - I really like this forum and I'm starting to learn a lot
Hope it helped! Good luck everyone!

[Q] Cable data transfer issue - Can only pass data in fastboot

When I plug my Nexus 4 into a PC (only tried Win7 so far but multiple systems) Windows reports 'The USB device has failed, please remove device'. It repeatedly tries to communicate with the Nexus 4 while plugged in and connects and disconnects every few seconds but at no point is recognized as a Nexus 4 or do I get a chance to install drivers. This occurs with USB debugging on/off, MTP on/off, CWM/TWRP USB mounted or not. I have tried various ROMs all with the same result. It still charges though.
I recently changed the USB daughterboard as the socket was becoming temperamental while charging. I can't remember the last time I transferred data with a cable as I normally use bluetooth, wireless FTP etc so I can't be sure the problem has only been occurring since installing the new USB board.
Interestingly enough, I discovered after not being able to boot a ROM, that I could still push data to the device via fastboot. To me it seems if the hardware was faulty then it would not allow data to pass in any mode. Correct me if I'm wrong but as far as I know USB always uses pins 3+4 for data and 1 + 4 for +5V and ground respectively so it's not like the hardware is being used differently.
I have ordered another LG USB daughterboard along with a new battery as mine is on deaths door, so I'm hoping this new USB board will solve my problem...
Do you know why can I only pass data over the USB and get the device recognized in bootloader using fastboot?

Have you checked your usb in device manager when you're normally booted or in recovery? It uses different usb drivers than when you're in the bootloader. Check to see if its a driver issue.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Have you checked your usb in device manager when you're normally booted or in recovery? It uses different usb drivers than when you're in the bootloader. Check to see if its a driver issue.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
This is half the problem. Because Windows enters a sort of loop where it keeps trying to recognize the device, it does not show up for more than a split second in device manager and when it does, it is recognized as unknown device. If I am fast enough to right click on the unknown device and try to manually point drivers at it, Windows tells me the best drivers are already installed. Obviously Windows has no idea what my Nexus is at this point.
I have connected in bootloader and the phone shows up normally in device manager as Android Device etc. I have updated the drivers manually pointing Windows to C:\android-sdk\sdk\extras\google\usb_driver but this does not help trying to connect in fully booted MTP mode when the recognition loop starts again.
I have been working my way through this thread with no luck so far. Other people appear to have had the same problem and just given up.
I am going to try my Nexus on an XP machine tomorrow and see what happens.

I recommend using the nexus root toolkit and following the driver installation guide. I've had similar problems in the past but reverting to this program and following the basics has always led to working results.
Sent from my Nexus 4 using XDA Free mobile app

Solved!
Ok, so I know this may not help many people apart from simply reiterating the fact USB sockets do fail so if you get stuck with Windows recognizing the device bear this in mind. Although one thing I have learned is that it is possible for such a failure to occur which allows data to still be passed in boot loader but not in MTP mode. I would still be interested to hear if anybody knows why/how this is possible?
After hours of trying different combinations of peoples methods of installing drivers It turns out the USB socket/daughterboard was to blame.
I replaced both the USB board/socket and battery and my Nexus is like a brand new phone. As soon as I plugged it in to my PC (using an old non LG cable) Windows recognized it, installed drivers and mounted it ready for me to browse. No manual driver installation required. Data can be transferred normally. It just works as I expect an Android phone to.
Thank f**k for that
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Z1 not mounting as mass storage device

When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Any ideas?

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
My impression is that TWRP and stock COS don't play well together...

NO updates?
Having the same issue

Any help? Would love to be able to mount the phone
Sent from my Z1 using XDA-Developers mobile app

My zuk does not switch on normally it reset after zuk power by cyanogen is dilpalyed it does not go forward from starting screen and if i connect it to PC . pc does not show it. only charging is displayed on mobile screen.

I am struggling with the same issue.
Changed cables. Changed settings. Tried playing around with USB Debugging settings.
My phone storage just cannot be seen at all.
Is there something that i need to do.
Phone is as is straight out of the box. No updates.
India version

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app

prajj said:
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, official TWRP. But since then I have updated TWRP and ROM to the latest version and now it's working fine.

Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !

have you find solution please tell me same problem with me
Reahan1 said:
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !
Click to expand...
Click to collapse
have you find solution please tell me. same problem with me

anees32 said:
have you find solution please tell me. same problem with me
Click to expand...
Click to collapse
My Laptop was missing some drivers (and is still missing coz i haven't installed any other). I copied CM 13 files by connecting my phone to another laptop. You can try that. Also, if u have TWRP try mounting the device after connecting it to the laptop.

Can't transfer files between computer and S8

I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?

rgs2 said:
I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?
Click to expand...
Click to collapse
Enable debugging in developers settings, then goto dialer dial ##3424# select qualcom usb settings then select mtp adb (the 2nd choice from top)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-G955U using Tapatalk

Thanks very much but when I do that and hit dial, I get "connection problem or invalid mmi code"

Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.

Sorry was away from data connection glad you got it figured.
Sent from my SM-G955U using Tapatalk

Use airdroid and transfer files wirelessly.

peachpuff said:
Use airdroid and transfer files wirelessly.
Click to expand...
Click to collapse
Yes, Ithat's always an option. I've used it on older phones in the past.

rgs2 said:
Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.
Click to expand...
Click to collapse
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?

Journyman16 said:
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?
Click to expand...
Click to collapse
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk

I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.

n2851991m said:
I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.
Click to expand...
Click to collapse
You know that's funny I wss just gong to type that, my laptop is the same only 2 outta 3 ports work with this phone unless I reboot laptop then it'll work shortly.
Sent from my SM-G955U using Tapatalk

njdan30 said:
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Yes, I tried that also... My bad for not mentioning it.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
I installed Smart Switch to get the drivers but didn't go much further as had to head out. Just tried it now and SS doesn't connect - it recognuses there's a device but just sits on the 'Connect' dialog.

Finally...
Go to Settings>Connections and turn Phone visibility On.

Here is a video about transferring photos from Samsung Galaxy phones to a computer, also works with Samsung Galaxy S8 / S8+
youtu.be/9FJzWr4sU9U

PC USB connection does not work after update from 9.0.2 to 9.0.6 original

After the automatic update to Oxygenos 9.0.6 the connection that works fine with 9.0.2 don't work anymore. Driver obviously are installed well (before all perfect).
Some helps and suggentions please?
Maybe a downgrade to 9.0.5 or less will work??

theundertaker666 said:
After the automatic update to Oxygenos 9.0.6 the connection that works fine with 9.0.2 don't work anymore. Driver obviously are installed well (before all perfect).
Some helps and suggentions please?
Maybe a downgrade to 9.0.5 or less will work??
Click to expand...
Click to collapse
What exactly are you trying to do? Transfer files?

acme anvil said:
What exactly are you trying to do? Transfer files?
Click to expand...
Click to collapse
yes, but anything can't be done. When I connect the phone trought USB nothing happens, the phone is not seen and recognized by Pc

theundertaker666 said:
yes, but anything can't be done. When I connect the phone trought USB nothing happens, the phone is not seen and recognized by Pc
Click to expand...
Click to collapse
Pull down form the top and you'll get USB options. Select the option you want based on what you are doing.

acme anvil said:
Pull down form the top and you'll get USB options. Select the option you want based on what you are doing.
Click to expand...
Click to collapse
sorry I don't understand. Pull down from where? from the notch scrolling down there's no USB Options. Do you mean in Developer options in Sytem? the usb mode (mtp, etc......)?

theundertaker666 said:
sorry I don't understand. Pull down from where? from the notch scrolling down there's no USB Options. Do you mean in Developer options in Sytem? the usb mode (mtp, etc......)?
Click to expand...
Click to collapse
With the phone plugged into you computer, pull down from the top of the screen and you should USB options. Is it not showing up on your device?

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You should be able to swipe down, hit the notification to expand it, tap the expanded notification, then change it from the screen that is brought up there.

tehbigbug said:
You should be able to swipe down, hit the notification to expand it, tap the expanded notification, then change it from the screen that is brought up there.
Click to expand...
Click to collapse
the problem is that, NO NOTIFICATIONS. NOTHING NOTHING HAPPENS, only charging battery and nothing else

So even changing it in Default USB configuration under the Developer options menu doesn't make it work?

theundertaker666 said:
the problem is that, NO NOTIFICATIONS. NOTHING NOTHING HAPPENS, only charging battery and nothing else
Click to expand...
Click to collapse
Do you have the drivers installed? Is USB debugging turned on the Developers Options?

I don't remember entirely, but I'm starting to recall having a similar issue at first. Did you ever get a box pop up about allowing USB debugging and accepting the computer's RSA fingerprint?

tehbigbug said:
I don't remember entirely, but I'm starting to recall having a similar issue at first. Did you ever get a box pop up about allowing USB debugging and accepting the computer's RSA fingerprint?
Click to expand...
Click to collapse
no never, no pop up about allowing USB debugging and RSA fingerprint

acme anvil said:
Do you have the drivers installed? Is USB debugging turned on the Developers Options?
Click to expand...
Click to collapse
sure! before automatic update to 9.0.6 all works well. From 9.0.2 I unblock the bootloader and flashed TWRP with ad ADB and so on. All always perfect until the update

Did you ever get this problem fixed, I'm having the same issue

pimpdaddy00 said:
Did you ever get this problem fixed, I'm having the same issue
Click to expand...
Click to collapse
I'm right there with you. Yesterday, my phone decided to force update without asking me. Now, I don't have TWRP, nor root, nor USB connection at all... Will see what happens from here...

I bought an OEM replacement usb port, do you think that'll work

I honestly doubt it. I think it's a software problem. Never had it before, but if it works let me know. I think you should RMA it instead of tinkering with it to avoid losing your warranty.

I bought used so it doesn't matter

I believe you are still entitled to warranty support. The warranty is associated to the device, not the owner of the device, and it hasn't been a year since the device was released. I honestly don't think that's gonna fix it.

TMobile won't give me the warranty claim, I don't know what to do now. Has anyone received an update?