Hey everybody! I need to know how our child can turn her Fire 8 tablet on from a completely off and powered down state (not sleep/hibernation) and access her home screen where her educational books and games are located without us having to use our parental control password to log into the device; that is, we want her to be able to turn it on without our intervention...AND continuing to be unable to access anything that does require our password to do anything we wish her not to. Her mother simply wants her to be able to turn it on and she's good to go and can read and play games without nagging us about it. It is imperative that the parental controls be kept in place do anything else. Is this possible? Thank you!
As long as the tablet was shut down while in the child account, the tablet will boot up into that account automatically. It will still boot to the lock screen, but all you do is swipe up as usual. Only if you try to change user accounts from the lock screen to one of the normal parental accounts are you then presented with the pin input screen.
However, really, there's no need to shut the tablet completely down unless it will go for days or weeks between use.
But, if that's what you have to do, all your child needs to know is that she will have to hold the power button down for a few seconds until it make that "be-deep" sound and the Amazon logo comes on screen - at which point she can let go of the button. Then the yellow Fire logo while it boots until if finally goes to the lock screen.
Now, this is with the 7th gen Fire HD 8 using Freetime. My son has this one, and that's how it works for us. No pin input needed when it boots straight into his account.
Related
Hello to all,
I have the HTC Ozone from verizon... Recently I flashed the custom Windows Mobile 6.5 Rom onto the device and attempted to install my screen reader without much success. (yes... I have no vision.)
Now, the device boots up, but is frozen at the windows mobile splash screen. I can't seem to find a way to reset the device without it loading Windows mobile completely. When I plug it into my laptop, USB is not recognized.
Does anyone know a key combination I could use to reset the Ozone (at boot)? I used to have a Q but Enter with the end key does not work anymore - and the user manuals only talk of using the "clear storage" option in system tools.
Any help is appreciated.
With all due respect-
Tomi
did u hardSPL ur device?
u gotta start there..sounds like you didnt tho. Theres another member whos in ur shoes at the moment, who himself didnt read the instructions.
yeah... I knew of hard spl, and it ran to 100%. But I guess it didn't install. in the end I had to go to verizon and they replaced the phone - however I will not be flashing another cooked rom until we get a signed stock ozone vzw rom.. Or generic.
I was told on another thread here that holding down the volume down key + send +end will put the device in reset mode, and that's true. However even that didn't help, my rom was prob gone.
-Tomi
You can do a Clear Storage from bootloader by turning off the device. While holding volume DOWN key and SEND key, power on the device. Follow the prompts.
If that doesn't do it, it's bricked.
hmm. there used to be a forum topic filled with stock roms (they still required hard spl) but I can't find it... Is it still up? the files were on mediafire.
Bricked by password utility
Maybe this deserves it's own thread but I may have found a way to brick an HTC Ozone by setting and removing the password.
I got the phone 4 days ago and after messing around with the installed applications and finding some of them lacking I looked at alternatives. First I installed a version of Keypass for WinMo6.1 smartphones (the beta version since the older version doesn't support smart phones) and the basic functionality seems to work fine. Then I then I tried to install Opera Mini but there appears to be no JVM on this phone so the install file was not recognized by Windows. Then I tried UCWEB and ended up uninstalling it after a few frustrating moments trying to get it to open any page other than the UCWEB home page. So I removed UCWEB and installed Skyfire. Unfortunately I didn't install the latest version and foolishly clicked on the update button when Skyfire started up. The update feature appears to be broken and it leaves you with a Skyfire that won't run and won't uninstall. After a few hours searching for solutions and trying various options I gave up and did a hard reset from the OS. This appeared to work fine and since it was late I went to bed. I should mention that all of the 3rd party apps were installed to a 2GB micro SD card and that I took the card and SIM out when I did the hard reset.
The next day when I powered up the phone I got a screen with colored bars, which I remember reading was a boot loader screen. The phone had appeared to reset properly the night before but I didn't do more than scroll through the home screen before powering it off with the end button. From the boot loader screen I had to pull the battery to shut down but when I powered it up again things seemed fine. I installed the Google maps application (highly recommended), downloaded and installed latest version of Skyfire and installed the Google search application and everything seemed to be fine. I decided that I should try out the password lock feature and set an eight character alphanumeric password with two special characters and two capital letters. I used it for the rest of the day to surf the web, send some texts and plot driving paths with Google maps. I found the password lock a bit annoying but never had a problem unlocking after the device went into standby or after I shut it down. That night I downloaded a couple of largish (150 MB or so) MP3 audiobooks from netlibrary.com but couldn't play them with the included Windows Media Player. Despite having MP3 extensions WMP wouldn't open them and clicking WMP from the start menu appeared to do nothing. Then I tried to re install Keypass and got an insufficient memory message. I deleted some photos and a short video I'd taken with the phone software and did a soft reset (power cycle) but no joy. Unable to play my MP3 files or install keypass and getting the occasional memory warning I decided a hard reset was in order but waited until the next day.
The next morning, after the phone had charged all night, I decided to remove the annoying password lock and then shut down and restarted the phone in order to verify that the problems I'd had the previous day still existed. I navigated to the Security settings and unchecked the box about password protection then powered off the phone. When it came on again it asked for a password. Annoyed, I hit the soft key under the "UNLOCK" notification and keyed in the password I thought I had just disabled and got a screen that said "Alert The password you typed is incorrect." I'd seen this a few times before since my thumbs are not optimally sized for the keyboard so I entered the password a few more times taking care to get it exactly right. It seems that my password has been removed but the requirement to enter a password has not. I tried a blank password but it won't take one it just reiterates the UNLOCK prompt. I have the password written down, it's also a variation of one I've used a lot in the past, and I'd used it successfully dozens of times the previous day so the likelihood of my having "forgotten" it is pretty low. I called Verizon and after they suggested entering a blank password I tried again and reported the failure. Their only suggestion was a visit to a Verizon store to "re flash" the phone which I assume means reload the ROM image.
I found the hard reset suggestion below and tried it. I assume the DOWN key is the bottom D-Pad key and the SEND key is the green bracket key with the microphone icon to the left of the D-Pad. I tried holding the DOWN and SEND keys and hitting the power key until the HTC logo came up and the phone buzzed briefly and I tried holding the keys down until the phone booted to the UNLOCK screen but nothing changed the boot sequence. So I guess my phone is bricked and I'm on my way to the Verizon store shortly to see what they can do. I also noticed that the phone occasionally emits beeps for no apparent reason at random times while entering the unlock password. Also, there is an Alert message behind the UNLOCK icon that says "Alert There is not enough free space to download message. Please free up some space". I wonder if in my efforts to download a few hundred megabytes of MP3 files (audio books) I managed to clog the memory and that I can't unlock the phone because there is a memory logjam of some sort. While downloading the MP3 files I did have to kill Internet Explorer from the task manager a couple of times as it seemed like the download had hung and I couldn't find the downloaded file anywhere on the storage card or in system memory. I haven't installed anything to system memory and with a 2GB card I don't think I've come anywhere close to filling it up. I had about 500 MB in files on the SD card at one point but I deleted the extra install files and some other stuff I'd downloaded. When I put the SD card in a USB reader hooked to the PC I see 378 MB of files with 1.46 GB of free space.
I'm pretty convinced that the OS is buggy (it is Windows after all) and that I need to avoid the password utility and downloading large files until I figure out what the safe combinations of activities are.
Assuming they can resurrect the phone or give me a new one I'll try to set and clear my password at the store and see if that reproduces the problem.
Meanwhile I'd be interested in any sort of hardware based hard reset procedure that works with the Ozone since holding the green SEND button and Down D-Pad key while powering up does not work in this situation. Perhaps the fact that I can't power down and I have to remove the battery to shut the thing off is a problem but I would expect a hardware reset to work no matter what the state of the software is, even if the memory system were full of garbage. I guess designers have gotten away from dedicated reset buttons but software based hard reset mechanisms seem doomed to failure of the sort I am experiencing.
I'll report back my experience at the Verizon store when I get back. I suspect they won't be able to do much other than give me a new phone since I can't get the Active Sync software to even talk to the phone in this state. Maybe they have a lower level software tool to unbrick me; we'll see.
Max L.
ookba said:
You can do a Clear Storage from bootloader by turning off the device. While holding volume DOWN key and SEND key, power on the device. Follow the prompts.
If that doesn't do it, it's bricked.
Click to expand...
Click to collapse
Wow.
Sorry, I got bored halfway through your discertation. However, I did note a mistake that you made.
Hard Reset: A guide for long-winded users.
Step 1: Power down the phone. If your phone is already powered down, you may skip this step. Note: Removing the battery, while technically powering down the phone, is not the correct method to make the following steps work.
Step 2: With your left hand, press and hold the VOLUME DOWN button that is located on the side of the phone. Continue pressing the VOLUME DOWN button and press the SEND button. With both the VOLUME DOWN and SEND button pressed, use your right hand to press the POWER button.
Step 3: A gray screen will appear asking you three options. Pressing the VOLUME UP button on the side of the phone will be the correct option to hard-reset your phone to ROM default.
Step 4: Press SEND to verify choice.
Step 5: Cuss loudly because you forgot to back up contacts, calendar, and email. (Optional: Crying like a little girl always makes things better.)
There you have it, a true hard-reset.
NOTE: The D-PAD is not Volume Control. Utilization of the D-Pad in this operation will result is user failure.
HTC Hard Reset from password lockout solved
I had managed to lock myself out of my phone by setting a password and then unchecking the password required box under the security settings and power cycling the phone when I got low memory alerts (see previous post).
I was able to hard reset my phone by removing then replacing the battery to power the phone down then holding the VOLUME DOWN button and SEND keys at the same time while pressing the power button to bring up a menu that allowed a hard reset. You can follow the menu prompts from there. If you power the phone down normally this still works but if you are locked out with a password you can't power down normally.
My lessons learned are:
1. To hard reset a password locked HTC Ozone hold VOLUME DOWN and SEND while powering up.
2. If you get a clueless Verizon rep call back later as they do have some helpful people in tech support
3. I've yet to find anyone helpful at any of the nearby stores so that avenue was a waste of time and gas.
I've written up a more detailed account of my saga that has some other useful phone numbers and resources should anyone have special problems with their HTC Ozone phones.
When I first had the password lockout I called Verizon and after after some basic efforts to trouble shoot they said go to the Verizon store for a re flash. At the Verizon store (Waldorf, MD) they said, after 15 minutes or so of waiting, that they couldn't do anything for me. Back home I called Verizon again (866-406-5154) and got someone who was much more helpful but still unable to fix things. It seems these phones are new enough that the Verizon techs don't know the tricks yet. They did provide a number (800-229-1235) for Personal Communications (http://www.pcdphones.com/formerly UT Star Com) but that number is only staffed from 8AM to 5:30PM M-F (not sure which time zone). However the voice message mentioned a hotline number (866-806-9990) which I called. This referred me back to the 800-229-1235 number for "unlock code" issues but I stayed on the line anyway and got someone who tried to help me out. At some point they mentioned holding the DOWN VOLUME button and SEND button while powering up the phone. They thought this would clear the memory but not the password setting. I tried it anyway and it worked.
While pressing both the Volume Down button and SEND button you need to hold the Power/END button in for a second or so until you see the following menu screen (the misspelled "resotre" is exactly how the menu appears):
Wiping user data/settings &
any user installed applications...
1. Press VolUp to restore
manufacturer default.
2. Press VolDown to resotre
custom configuration.
3. Press other keys to
cancel.
At this point pressing the VolUp button gets you a screen that says:
Are you sure
you want to wipe your phone?
Press Send Key to confirm,
and any other key to cancel.
Pressing the Send Key results in:
Restoring . . .
Wait for completedwhere the second line is in red
After less than a minute you should see:
Restore completed
Press Volume Down to restart
Pressing Volume Down restarts the phone.
First you see the HTC boot screen for about 40 seconds followed by the Verizon splash animation. Then the green Windows Mobile Version 6.1 boot screen comes up about for 90 seconds while the back light flashes on and off a few times. Finally, if you have a SIM card installed, a Change Mode window appears with the following message and OK above the left soft key:
SIM card detected. Your device will now
switch to Global mode.
Pressing the left soft key brings up a Press SEND to activate your phone where SEND is actually an icon of the SEND button. Pressing SEND dials *228 and displays a GEAR icon and the text Programming in progress... . . ." while voice propmpts tell you "To program your phone press 1 . . . "
Pressing "1" plays some badly encoded music along with the text "Connected:" followed by a timer and "SPL unlocked" in red below it.
After a minute or so the screen displays "Programming was successful. Please Wait. Your phone is being reset."
Then, the phone restarts and comes up at the normal home screen displaying the time and date. From here you can restore or set up your applications and data.
So if you back up your data you can even recover from a lost password or a "friend" that locks your phone. I suspect there may be a way to unlock the password without wiping the phone by getting an unlock code keyed to the phone's serial number of DEC number (found under the battery). I didn't need this service as I just got the phone and hadn't put any data on it. If you back up the data and applications with Active Sync you should be safe but I haven't played with active sync much so I can't vouch for its stability and performance.
Hope this helps others with this phone. It's really nice when it works but it seems to have a few software pitfalls as well. Feel free to move this to an HTC Ozone forum should one be set up in the near future.
Max L.
Hard Reset
hi,
i am tried to do the same but still my phone shows HTC logo screen
how i can fix the briced phone
i am in Qatar Middle east (out side of US)
help me to fix the my lovely phone
Great Guide!
Thanks for posting this! My HTC Snap has a broken screen and I wanted to hard reset before I sold it. This was the only place I could find instructions with enough detail to do it without seeing what I was doing!
I got my Transformer last night, plugged it in for 8 hours, then started configuration. No dock yet. I discovered I have misplaced my password for my wireless. Set it about 6 years ago. So I will call Belkin this week to see if it can be recovered or if I need to reset. But would prefer not to since it works perfectly with my computer. Thus, I deferred setting up any WiFi while doing initial configuring. When screen first came up, was "normal" as per pictures of same. However, it powered off after several seconds. When I powered on, I saw the visual "Lock" plus the words showing no WiFi connection. The apps were also gone! My day/time setting was correct, but no weather since no WiFi. There were no buttons on the lower screen other than a no bars and a blue light with the words "No Internet connection." I tried 1] changing orientation several times and 2] powering down, waiting a minute, the powering on. Same problem. Even if I can get my wireless password back, or get a new one, how can I gain access to my configuration settings to input same? I just had a thought: I will go to a local coffee place w/Transformer and see if their WiFi connection works. I'll report back on that. Thanks in advance for any responses. I feel pretty stupid about this.
I just came back from Stir Crazy. Coffee was good but I went crazy. I clicked on the padlock icon. For a few seconds the concentric circles expanded and contracted. I assumed the Transformer would pick up the local WiFi signal and take me to the appropriate screen, where I could then enter the password. Wrong! Nothing. Went right back to locked screen presentation with no applications showing. I should note that when I went through the initial configurations, I saw my local "Sid" home network showing, but when I realized I did not have the password for same, I hit "Skip." The Transformer clearly noted that you could enter your password later in the Configuration settings. However, the unfortunate result of doing this is that I can not figure out how to get to my configuration settings at all. I noticed there is another thread here regarding a blank screen, which problem may/may not be resolved by draining the battery and trying once again. One problem I have is that the screen blanks out after around 20 seconds or so. How long will it take for my battery to totally drain? What I might try tomorrow is to run my Transformer directly from a power strip. But I seriously doubt that this will resolve the problem, since I do not have a blank screen issue.
uhh you are unlocking the device when you 'turn it on' by dragging the lock to the ring outside it?
/facepalm
10char
Thank you, Johan!!! Your suggestion worked. I knew it had to be something totally stupid on my part due to my complete lack of familiarity with both a tablet and this type of operating system. I also confess I refused to asked my grandson! Of course, my daughter and her family all use an unnamed competitor's products. But I am bound and determined to get the hang of this Transformer so I can surprise them with it the next time I am over. Thanks again. Now off to a local Barnes and Noble to check out the wireless. OFF TOPIC: Listening to that lovely guitar piece. Set it to repeat. As per other commentators, no left speaker unless I use headphones; then both speakers. Sound quality is apparently fine. No hiss, rumble, snap, crackle or pop.
So, here is my situation. The screen is not working. The touch works, but the display is completely dead. I need to enter an 8 digit password to log in but cannot see what I am entering therefore it is difficult. I need a way to either control the phone from my computer or have the phone screen be displayed. I cannot turn on screen mirroring because I cannot see the screen on the phone. USB debugging is not available because, I CANNOT ENTER THE PASSWORD. I need a way to have the phone screen appear on my laptop or even on my TV. I do not know how, and anything I found online does not work for my situation. I cannot see my screen, that is literally all I want because the phone itself will not turn on. I can't even access the phone from my laptop because I cannot unlock it so that is out the window as well.
I would print myslef a picture with a password entering screen. Than I would put it on screen and touch on it the password.
I Purchased a fire HD8 just before christmas.
When using the device in landscape and on charge, if i try to enter the pin to unlock the device it doesnt enter the numbers requested.
When do I finally get into the device the presses on the screen do not correspond to where I tap. When not on charge the device is fine.
I have Nova launcher installed and set as default, for when I press home. Portrait mode also works correctly as well whether on charge or not.
Has anyone else had this problem?
TIA
Should have done a search first, seems this is not an isolated incident. Sorry Fire back to the store you go
Mods please close the thread.
I bought my son the Galaxy Tab 4 SM-T530nn a couple years ago on amazon it was a Refurb. at some point he changed his pin because his siblings were getting on it without asking him and he forgot the pin. his account is the master or admin account. i can't do anything account wise except use a guest account which i can do nothing with like usb debugging or anything else as far as i know.
I tried to do a hard reset and couldn't get it to work and i eventually saw that it was locked with MDM. when i did all that has been a year or so ago its just been sitting on the shelf. Wondering if there is anyone who can point me in the right direction.
The seller on amazon I bought it from only refurbishes electronics and sells them, i am guessing it was a school tablet and a kid broke the screen or it wouldn't charge. But there's nothing the seller can do to help.
Now after I typed this entire thing i am seeing how that this whole thing could sound a little fishy, i have the invoice on amazon and i will upload that and my ugly face and govt ID and the tablet to prove it belongs to me and I'm not some kid or thief that stole it from school.
if anyone can help and needs me to upload video/photos or other info please ask and ill update as soon as possible.
Thank you for reading and helping if you can.
With the tablet off:
1. Press and hold the home button
2. Press and hold volume up
3. and then press and release the power button. Once the tablet powers up, release the other buttons.
That should bring up a menu where you navigate with volume up and down. Navigate down to Wipe Data/factory reset. Press the power button to start the reset process.
If the tablet starts up in download mode, you pressed volume down instead of up. It's easy to confuse the two on the Tab 4. Just repeat the process until you get the selection of doing a wipe data/factory reset.
the tablet has MDM(mobile device management) still enabled on it and it’s blocked from being hard reset will this work still?
no. there is nothing you can do.
https://forum.xda-developers.com/t/...nt-get-to-download-odin.3775903/post-76394244
except for EDL mode might be possible to flash aboot (if firehose programmer exist)
https://github.com/bkerler/edl