Hi all,
from yesterday on I encounter an abnormal battery drain (15% in about 30 min) while doing nothing with the screen turned off. The Phone gets very warm. Rebooting doesn't help. Does anybody know this problem or can help me with a solution?
Best regards
sporc10 said:
Hi all,
from yesterday on I encounter an abnormal battery drain (15% in about 30 min) while doing nothing with the screen turned off. The Phone gets very warm. Rebooting doesn't help. Does anybody know this problem or can help me with a solution?
Best regards
Click to expand...
Click to collapse
did it happen after you updated/installed an app? Then it's probably a bug in app.
Have a look at settings
check "battery usage" (tap 3dots to incl system apps)
check "memory used by apps"
crack "running services"
any app stand out an using more resources than normal?
I checked the battery usage, but there wasn't any strange entries.
Where do I check the running services?
I ended up with a factory reset and charged the phone to 100% in the evening, the next morning(today) it was totally empty and turned off.
sporc10 said:
I checked the battery usage, but there wasn't any strange entries.
Where do I check the running services?
I ended up with a factory reset and charged the phone to 100% in the evening, the next morning(today) it was totally empty and turned off.
Click to expand...
Click to collapse
you need to turn on developer options, go to settings> about phone and then tap build number until you are a dev. Then back out to settings then system> advanced> developer options and you should see the running services & also check memory. Is there anything that looks out of place? I used to use cpu monitoring app eg Trepn which could show how much cpu was bring used, but they just seem to work with Android Pie
if nothing stands out boot into safe mode so your downloaded apps don't run & see if battery drains. If not then you have a bad app.
IronRoo said:
you need to turn on developer options, go to settings> about phone and then tap build number until you are a dev. Then back out to settings then system> advanced> developer options and you should see the running services & also check memory. Is there anything that looks out of place? I used to use cpu monitoring app eg Trepn which could show how much cpu was bring used, but they just seem to work with Android Pie
if nothing stands out boot into safe mode so your downloaded apps don't run & see if battery drains. If not then you have a bad app.
Click to expand...
Click to collapse
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
sporc10 said:
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
Click to expand...
Click to collapse
I've had battery drain issues in the past on many devices including the PH-1. I recently was noticing a larger than normal drain on my battery while my phone was idle. One of the tricks I've done to resolve my battery drain issue was to open Settings -> Apps & Notifications -> See all [insert number] apps. Click the vertical ellipsis in the upper right corner and click the option "Show system".
First I clicked on Google Play Store. I clicked Force stop, then clicked on Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Click back to go back to the list of apps and select Google Play services. I did not have a force stop option so I clicked Storage, Clear cache. Next I selected Google Play Framework. I clicked Force stop, then went to Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Once this was complete I rebooted my phone and let it idle. I observed how much drain per hour I was getting and it was back to draining around 1% per hour.
If that doesn't help, sometimes it can be Google running the backup procedure in the background. You can try to temporarily disable it in Settings -> System -> Advanced -> Backup. Depending on your preferences you can decide if turning it off permanently is best for you, otherwise don't forget to turn it back on after observing your battery drain.
sporc10 said:
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
Click to expand...
Click to collapse
Looks good. Btux I right, try his suggestions
btux81 said:
I've had battery drain issues in the past on many devices including the PH-1. I recently was noticing a larger than normal drain on my battery while my phone was idle. One of the tricks I've done to resolve my battery drain issue was to open Settings -> Apps & Notifications -> See all [insert number] apps. Click the vertical ellipsis in the upper right corner and click the option "Show system".
First I clicked on Google Play Store. I clicked Force stop, then clicked on Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Click back to go back to the list of apps and select Google Play services. I did not have a force stop option so I clicked Storage, Clear cache. Next I selected Google Play Framework. I clicked Force stop, then went to Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Once this was complete I rebooted my phone and let it idle. I observed how much drain per hour I was getting and it was back to draining around 1% per hour.
If that doesn't help, sometimes it can be Google running the backup procedure in the background. You can try to temporarily disable it in Settings -> System -> Advanced -> Backup. Depending on your preferences you can decide if turning it off permanently is best for you, otherwise don't forget to turn it back on after observing your battery drain.
Click to expand...
Click to collapse
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
sporc10 said:
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
Click to expand...
Click to collapse
i have same issue on a different phone...no bad app nothing or weird wake lock...im think it radio issue...because i took my sim out and airplane mode and it didn't lost a single percent over night.
sporc10 said:
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
Click to expand...
Click to collapse
Did you clear storage as suggested also? I'd take it a step further and clear all apps (have to do it individually on android 9).
Another good suggestion by techsavvy that it might be radio, try reset all radio option ie reset wifi, mobile & BT as well as his suggestion.
Hi, I´am experiencing the same issue. I´m using the phone for little more than two weeks. I received Unlocked one form Ebay, Installed the last update (Pie, and the security update few days later) It behaved really well until this saturday (15.10). Abnormal drain, gets really hot (around the fingerprint sensor) when using or charging. Now I discovered that the battery drain happens even when completely switched off. (?!)
I did a factory reset, cleared the cache of Google Play Store services, etc.
I found few threads with similar issues: https://forum.xda-developers.com/essential-phone/help/ph-1-losing-30-40-battery-powered-off-t3857667
https://forum.xda-developers.com/essential-phone/help/idle-battery-drain-t3707037/page2
So far no real help. Some users report the issue going away after while ? Some returned the phone.
Returning is a bad option for me as I bought it from e-bay and imported it to Eu which cost me around 170USD (Cutoms + shipping).
Do you guys have another suggestion?
Not much help, but just wanted to chime in and say that I'm also having the same issue with excessive battery drain even when switched off, so it appears this may be an issue with the last update. In addition to all the steps above, I also tried flashing the November security patch and even back to the final (July) Oreo version, but to no avail (it may be that this didn't work properly or something).
If anyone has any insight would be great to know, but I guess we might just have to wait to see if it is fixed!
Same issue, had the phone for about a month. This just popped about a day ago.
Since Saturday (15.12) I have the same problem. I removed the Simcard and did a factory reset but it did not help.
Hawk79 said:
Since Saturday (15.12) I have the same problem. I removed the Simcard and did a factory reset but it did not help.
Click to expand...
Click to collapse
This was going to be my next step to try and get this under control. This is not what I wanted to hear
I'm getting about 6 hours of battery life right now. Last week I was getting 30+ with about 4 hours of SoT. This is frustrating.
I have the same problem. I've done countless resets and back to stock flashes and no luck, so I'm pretty sure it's a hardware issue. I'm gonna send it to Essential for warranty, hope they're gonna help. Do you think I should relock the bootloader before sending it?
So after few days and more than few tries to repair it with factory reset, charging and discharging without starting the phone, factory reset in the fast boot mode I´m losing hope. Do you guys also have the Halo Gray?
edit: Not saying it is related, but could it be something like bad batch of phones? It seems strange to see multiple people with the same issue almost at the same time.
cammaris said:
Do you guys also have the Halo Gray?
Click to expand...
Click to collapse
I have Halo Gray.
Surely, that's not related....
Right?
YTHero said:
I have Halo Gray.
Surely, that's not related....
Right?
Click to expand...
Click to collapse
Not related. I have the halo gray, on the latest stock and I'm not having that issue. Slightly higher drain when idle with pie than Oreo, but not crazy bad, maybe and additional 1% an hour. It doesn't spend as much time in deep sleep on pie.
xXxNobodyxXx said:
I'm pretty sure it's a hardware issue. I'm gonna send it to Essential for warranty, hope they're gonna help.
Click to expand...
Click to collapse
cammaris said:
Do you guys also have the Halo Gray?
edit: Not saying it is related, but could it be something like bad batch of phones? It seems strange to see multiple people with the same issue almost at the same time.
Click to expand...
Click to collapse
YTHero said:
I have Halo Gray.
Surely, that's not related....
Right?
Click to expand...
Click to collapse
several of you have mentioned you have just got your phones, so possibly yes a new batch (I have an old halo grey, which is OK), though my money would be on a possible software bug that is only showing on the new batch maybe due to an alternative chip being specked or an updated chip or something like that, so they may be able to update software.
Related
Hi all. I have noticed a problem since updating my samsung gala y s4 i9505 to jellybean 4.3
The battery is draining really quick.
I have all the s features turned off. Gps, wifi turned off
in settings its saying 53% for screen
17% google services
Surely the battery shouldnt be draining this quick
Can anybody help
Try making sure your WiFi is off by going to Settings->Wifi->Menu Button->Advanced-> Disable Always allow Scanning(4.3 only)
deathst said:
Try making sure your WiFi is off by going to Settings->Wifi->Menu Button->Advanced-> Disable Always allow Scanning(4.3 only)
Click to expand...
Click to collapse
This was already turned off me, and I also have been experiencing battery drain after updating. Google services and screen..It's annoying
Check to see for Wakelocks you may have some apps keeping your phone awake.
I recommend either betterbattery stats or wake lock detector. Both available on the market. Let that run over the course of a day then check to see if you have any high number of wakelocks caused by any apps.
Also see whether you have location reporting on or off in the Google settings app. Location can sometimes hammer with wakelocks.
It's probably one of the apps you have installed, I never have any battery problems with 4.3
Sent from my GT-I9505 using Tapatalk
nikzDHD said:
Check to see for Wakelocks you may have some apps keeping your phone awake.
I recommend either betterbattery stats or wake lock detector. Both available on the market. Let that run over the course of a day then check to see if you have any high number of wakelocks caused by any apps.
Also see whether you have location reporting on or off in the Google settings app. Location can sometimes hammer with wakelocks.
Click to expand...
Click to collapse
Doesn't the wake lock stop the phone from going into Deep Sleep? Mine seem to sleep just fine but ever since I upgraded to 4.3 it drains almost 40% over night. With Wifi and BT turned off it's only about 3%. the 'always allow scanning' option is turned off.
Is the Mobile Data on? Do u have a Exchange account added? Because I see the issue is because of the Mobile data always trying to download or upload something. I disabled the exchange account and it started working fine. But that just a workaround.
dhiraj027in said:
Is the Mobile Data on? Do u have a Exchange account added? Because I see the issue is because of the Mobile data always trying to download or upload something. I disabled the exchange account and it started working fine. But that just a workaround.
Click to expand...
Click to collapse
Thanks.....I do have two Exchange accounts and without Wifi and mobile data things are much better. I think I'll delete and re-create the accounts on the phone.
I've noticed bigger battery consumption too, idle and with screen on. I even did a factory reset but to no avail. I definitely used to get much longer screen-on time than before, such a shame.
Check your battery! My battery life started to decrease not long after moving to 4.3, thought it was the ROM but turns out I had one of those faulty batteries.
ewok666 said:
Thanks.....I do have two Exchange accounts and without Wifi and mobile data things are much better. I think I'll delete and re-create the accounts on the phone.
Click to expand...
Click to collapse
Definitely WiFi for me. On Mobile data it drains 2% in 8 hrs and on with WiFi on it drains about 35% or so.
ewok666 said:
Definitely WiFi for me. On Mobile data it drains 2% in 8 hrs and on with WiFi on it drains about 35% or so.
Click to expand...
Click to collapse
Hi.
To make sure WIFI is not using up yr battery, check google play store settings and uncheck updates through wifi. and u might also want to uncheck software updates through wifi in settings/about device/software updates.
Next is open Google Settings app, go to Android Device manager and uncheck "Remotely Locate This Device".
Another thing to point out is to uncheck "notification reminder" in settings/accessibility/notification reminder.
This was the big culprit for me for the 100% screen awake on my device...
Cheers..
maanz "L" said:
Hi.
To make sure WIFI is not using up yr battery, check google play store settings and uncheck updates through wifi. and u might also want to uncheck software updates through wifi in settings/about device/software updates.
Next is open Google Settings app, go to Android Device manager and uncheck "Remotely Locate This Device".
Another thing to point out is to uncheck "notification reminder" in settings/accessibility/notification reminder.
This was the big culprit for me for the 100% screen awake on my device...
Cheers..
Click to expand...
Click to collapse
Thanks for the suggestion. I've done all of that but my Wifi battery drain remains. I even disabled active sync altogether but still screwed. Either I disable Wifi or the battery drains overnight.
ewok666 said:
Thanks for the suggestion. I've done all of that but my Wifi battery drain remains. I even disabled active sync altogether but still screwed. Either I disable Wifi or the battery drains overnight.
Click to expand...
Click to collapse
Have u tried re-installing yr firmware again?
What custom roms and kernels are u using?
Since the day I installed 4.3 knox-free version, i have no WIFI drain issues apart from the '100% screen awake'.
I'm using MJ5, all google-related connectitvity turned off, I'm having 2 and half days of battery life.
Deep sleep is between 92%-96% all the time.
maanz "L" said:
Have u tried re-installing yr firmware again?
What custom roms and kernels are u using?
Since the day I installed 4.3 knox-free version, i have no WIFI drain issues apart from the '100% screen awake'.
I'm using MJ5, all google-related connectitvity turned off, I'm having 2 and half days of battery life.
Deep sleep is between 92%-96% all the time.
Click to expand...
Click to collapse
I did reinstall the firmware a few times actuallybut in the end I fixed it with a reset. I reset my phone (from the settings) then gone into recovery and formatted cache and data from there as well and the drain was gone. Must have been something in the old settings coming across from 4.2.2. Pain in the A*** but at least it worked. Lase night I upgraded to MK8 (DBT so MK8 radio as well) without a reset and there is no drain.
ewok666 said:
I did reinstall the firmware a few times actuallybut in the end I fixed it with a reset. I reset my phone (from the settings) then gone into recovery and formatted cache and data from there as well and the drain was gone. Must have been something in the old settings coming across from 4.2.2. Pain in the A*** but at least it worked. Lase night I upgraded to MK8 (DBT so MK8 radio as well) without a reset and there is no drain.
Click to expand...
Click to collapse
Good to hear that, mate.
This is getting ridiculous
Sent from my Perseus powered octa
..
Sent from my Perseus powered octa
Hi guys, I've been using my Redmi Pro for around a week now, and it has a few issues which stops me from considering the phone to be an awesome one. They are:
- Whenever I let an app draw over other apps, it gets reset after a while. In practice this means that e.g. Facebook chat heads will work for some time but after a while chat heads is deactivated and needs to be deactivated again. This is an even bigger problem with Drupe, which becomes nearly useless without drawing over other apps.
- When an app needs me to allow various functions, e.g. letting an app use contacts, photos et.c., the "Allow" option doesn't work. I see "Deny" and "Allow" next to each other, but when I tap "Allow", nothing happens. Interestingly enough, "Deny" does work. I haven't found out why, but after trying a few times, it does work.
- The back button has temporarily stopped working 2-3 times. Again, it has started working again and I have no idea why.
Do you guys have the same problems? Any suggestion if there's anything I can do? THanks in advance! :fingers-crossed:
How's the battery backup?
I haven't had any of these problems. Which ROM are you using?
Might be a bit late, but I just got my phone and noticed Viber app being stopped all the time when i put my phone on table to sip some tea.
What happens is battery saver just turns off "unnecessary" services. In order to turn it off go to Security app on screen > battery > battery saver > Off.
Battery saver screen can also be reached by going to settings> battery > energy.
There are are a few apps that I set to be "NOT OPTIMIZED" such as wear OS and Nest. Lately I've noticed that apps that are set to this setting are reset back to OPTIMIZED after a reboot of the phone. I tried to see if this behavior is on my Pixel XL 2 but the settings stick after a reboot on the Pixel. Is anyone else experiencing this on their OnePlus?
Yes, I am experiencing this as well. I thought I was going crazy. I use the Nine email app for work and after every reset it tells me that the app is not set to be used the background for syncing. I just set a bunch of apps to not optimize to be sure, and upon restart my 'not optimized' list is empty.
biggiestuff said:
There are are a few apps that I set to be "NOT OPTIMIZED" such as wear OS and Nest. Lately I've noticed that apps that are set to this setting are reset back to OPTIMIZED after a reboot of the phone. I tried to see if this behavior is on my Pixel XL 2 but the settings stick after a reboot on the Pixel. Is anyone else experiencing this on their OnePlus?
Click to expand...
Click to collapse
I'm having the same issue with Wear OS. Every reboot I have to set to Not Optimize
I posted in the OnePlus community and support contacted me to get a log file but it's 69mb. They asked me to email but i can't. I'm waiting for their response.
Mayze23 said:
I'm having the same issue with Wear OS. Every reboot I have to set to Not Optimize
Click to expand...
Click to collapse
biggiestuff said:
I posted in the OnePlus community and support contacted me to get a log file but it's 69mb. They asked me to email but i can't. I'm waiting for their response.
Click to expand...
Click to collapse
They know about this. It's been happening on all of my OP phones. It's really irritating.
All of your op phones meaning previous generations of OnePlus phones? If so that doesn't bode well for a fix.
xgerryx said:
They know about this. It's been happening on all of my OP phones. It's really irritating.
Click to expand...
Click to collapse
biggiestuff said:
All of your op phones meaning previous generations of OnePlus phones? If so that doesn't bode well for a fix.
Click to expand...
Click to collapse
Yes, 5t and 5 as well. Problem here is for me and a lot of other people, they are using apps like Plus Beat to get notifications since OP idiotically removed the notification light, and those apps need optimization turned off to work. It's not a hard fix to go unselect it again but it shouldnt be happening regardless.
This is now happening WITHOUT rebooting the phone. How do we fix this?? Plus beat us constantly being overwritten to optimize battery when I turned it off.
xgerryx said:
This is now happening WITHOUT rebooting the phone. How do we fix this?? Plus beat us constantly being overwritten to optimize battery when I turned it off.
Click to expand...
Click to collapse
Same here
Same thing here. I did find that the reset happens after reboot. If you restart and go straight to battery to look at your app optimization, everything will be fine. Then wait 30 seconds or so and everything will have been reset to "Optimize." Super frustrating.
nikjft said:
Same thing here. I did find that the reset happens after reboot. If you restart and go straight to battery to look at your app optimization, everything will be fine. Then wait 30 seconds or so and everything will have been reset to "Optimize." Super frustrating.
Click to expand...
Click to collapse
It is a know issue and Oneplus has this set this way on purpose. We can only help enough of us complained to Oneplus and this gets changed on some future update.
Battery optimization see more list on free software download site it will open your device and see the the problem.
This issue and the microphone/ audio issue pushed me back to my Pixel. Add to that a weird issue with tune in radio where it keeps thinking it's offline when you launch it initially and takes a good 10 minutes to come back online and all that was a deal breaker. Factory reset did not fix these issues.
same here...
Seems fix turning off folowing.
I disable "deep optimization and" "sleep standby optimization"
Settings --> battery --> battery optimization --> 3 dots on upper right and then "Advanced Optimization"
legolascd said:
same here...
Seems fix turning off folowing.
I disable "deep optimization and" "sleep standby optimization"
Settings --> battery --> battery optimization --> 3 dots on upper right and then "Advanced Optimization"
Click to expand...
Click to collapse
Hmm... I went to try this out, but I don't have the 3 dots to get to the deep optimization and sleep standby optimization settings. I have the T-Mobile version of the phone.
This is incredible irritating! I rely on being able to get emails from work, and I keep finding the optimize setting reverted from "Don't Optimize" to "Optimize". At first I was blaming the app but have now come to the conclusion that it's the implementation of the Battery Optimization on this phone. Reboots definitely revert the setting, but I also suspect it gets reverted after some time without a reboot. I haven't really been keeping track until recently to confirm this.
dasher said:
Hmm... I went to try this out, but I don't have the 3 dots to get to the deep optimization and sleep standby optimization settings. I have the T-Mobile version of the phone.
This is incredible irritating! I rely on being able to get emails from work, and I keep finding the optimize setting reverted from "Don't Optimize" to "Optimize". At first I was blaming the app but have now come to the conclusion that it's the implementation of the Battery Optimization on this phone. Reboots definitely revert the setting, but I also suspect it gets reverted after some time without a reboot. I haven't really been keeping track until recently to confirm this.
Click to expand...
Click to collapse
Follow his method but click on battery optimization then look for the 3 dots
Has anyone managed to permanently resolve this issue yet?
rickykemp said:
Has anyone managed to permanently resolve this issue yet?
Click to expand...
Click to collapse
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
kevpuk said:
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
Click to expand...
Click to collapse
To me the behaviour seems like the update apps function has been disabled with the wrong battery saver state
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
What happens for me, and I have only had my YogaBook for a few weeks, is that any app you try to update/install from the Play Store just doesn't actually start downloading: You are able to click on the 'Update' or 'Install' button, but then all that happens is that the horizontal progress bar appears, states 'Downloading' but never actually starts/progresses - you can leave this screen in place for several minutes/until patience expires(!)
Only solution I have found is, as per others, to turn on Batter Saver in the settings menu, and the same install/update/download then more or less instantly commences to actually happen!
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
kevpuk said:
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
Click to expand...
Click to collapse
I noticed - I have not found a clear pattern - that sometimes, apps are installing or updating without the battery saver mode being on. Not always, and again, essentially always battery saver mode fixes this. It seems like they install on battery saver off more often when my VPN is active, but again, it isn't consistent.
Sent from my Lenovo YB1-X90F using Tapatalk
Well as i type its back to installing as normal and the only thing i can think of is that my device previously went to zero charge. There was a google apps update too so not sure if its to do with that either.
Broomfundel said:
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
Click to expand...
Click to collapse
Its certainly a good hypothesis, however, if i turn battery saver off, i am instantly again not able to download from the play store.
Ok so gets more curios - i installed CCleaner and opening the app makes downloads resume.
Ok so i think i have solved it. In my case it was outlook - i uninstalled it and now can download apps fine
Ok so scratch that, back to usual behaviour. Thought it was touchpal keyboard but no
I've never been able to find a direct cause as to why this happens. I've tried everything, including a full stock flash of the firmware. Even full stock, it worked fine for a while, but the issue eventually resurfaced.
I believe the service that's affected is D2dTransportService - com.google.android.gms.backup.component.D2dTransportService within Google Play Services. For some reason, it becomes disabled, and even forcing it to be enabled through a services manager app doesn't keep it active. I had a lot more insight into this a while back, but have since stopped caring as nothing worked and Lenovo isn't going to fix anything at this point.
No idea what's going on, but as others have said, the battery saver toggle is the only surefire 'fix' at this point. Given everything else seems to be working as expected, I've let it go and just accepted this as the new norm, ha.
I had kinda given up too, as the battery saver toggle was a hassle but worked. The past few days, it hasn't been working however. I spent most of the morning disabling various apps and services just to get back to being able to use the battery saver workaround. I'm so annoyed with lenovo and won't suggest their stuff anymore.
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
right so i've narrowed it down to swiftkey keyboard. removing swiftkey and clearing the data of the download manager has fixed my downloading issue. back to normal!
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
kevpuk said:
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
Click to expand...
Click to collapse
Do you have any third party input methods enabled?
rickykemp said:
Do you have any third party input methods enabled?
Click to expand...
Click to collapse
No, just whatever is 'stock' - think that is Gboard, Google Voice typing and TouchPal
rickykemp said:
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
Click to expand...
Click to collapse
I'm bumping an old thread, but how do you get it in safe mode? I tried holding down the volume key on boot and it did not seem to work.
I thought at one point that, when I had SwiftKey installed, I started getting a lot more random reboots and also apps would not update even with battery saver. When I uninstalled it, apps started installing with battery saver again, but now I just re installed it, and they are still downloading with battery saver. So I still don't know, and now I'm not sure if it is causing the random reboots, either. Every once in a while I futz with it or else I just kind of let it be.
Sent from my Lenovo YB1-X90F using Tapatalk
Try a "force stop" of the "Android Accessibility Suite" then start "Play Store" and see if updating now works.
The phone (Mi Mix 5g) is struggling to go into deep sleep and occasionally registers 0% in accubattery stats (for 'deep sleep'). I have followed all the guides and threads posted here and tinkered with all the obvious settings. The phone is not rooted and running stable android 9 MIUI 10. Sometimes I get 98% deep sleep which is what I am looking for, other times I get 40-60% (not acceptable) and other times 0%. I have installed Greenify to try and shutdown apps but something seems to be hampering it, everything is greenified accept battery stats and Nova. I do get a notification on greenify to say that the screen lock was to fast for greenify to operate but I cannot see any setting in MIUI10 to change the time between sleep and turning off the screen (although I do remember seeing this on previous android versions).
Any clues as to what is causing this and how I could go about diagnostics to see what service/app is causing the issue.? As i said before I have tried hard reset, soft reset before sleep and all the settings outlined in previous posts here on the forum. One possible issue is poor reception inside the house which causes it to jump bands regularly, could this be waking the phone up in deep sleep?
eagerly awaiting your suggestions.
Might be good play services. Have you tried stopping them and erasing the data?
Sent from my Mi MIX 3 using Tapatalk
PWn3R said:
Might be good play services. Have you tried stopping them and erasing the data?
Click to expand...
Click to collapse
Thanks for your reply, I had seen this and cleared the cache of the play services as mentioned in another thread. Did not seem to have any noticeable effect for me.
Small update for anyone experiencing similar woes. I changed the setting in clear recent apps from 'after 10 mins' to 'never' which seems to have had effect, since this I have been getting multiple +60% deep sleep figures. Reset the phone yesterday evening which produced 96% deep sleep result. This is acceptable and what we are seeking however resetting the phone nightly is not.
Update.
I have resolved this by going into data usage - system apps and clearing the cash of the top data users. Also clear cache on play services and play store. I am now achieving deep sleep in the region of 90-100% of screen off time.
pow01 said:
Update.
I have resolved this by going into data usage - system apps and clearing the cash of the top data users. Also clear cache on play services and play store. I am now achieving deep sleep in the region of 90-100% of screen off time.
Click to expand...
Click to collapse
Additional update.
The problem appears to be intermittent and requires regular maintenance using the steps above combined with soft reset.