Related
I'm starting this thread because it's obvious these problems exist, but they don't seem to have been addressed, or at least not in depth.
I upgraded to the Alltel 3.35.671.9 Rom, and have regretted it ever since.
Problems so far:
1. Phone locks for no reason. At first I had not set a password at all, but still got locked out. Removing the battery got around this. So I set a password and phone still locks randomly for no reason. Now the password I set worked for the first 2-3 times, but today it did not work, and i was forced to remove the battery again.
2. Memory Leak coming from nowhere. Occasionally I will bring the phone out of sleep mode, only to find the screen at 10% brightness. When I check memory, there are NO running programs, yet there is a memory allocation bar that shows 0% allocated for storage, and -122 Megs available for running programs. Only a soft-reset fixes this issue. I have disabled X-button completely (as I have heard there is a memory issue with 2.0) but since it came native to this Rom, i cannot Uninstall it.
3. Activesync keeps coming back on, draining my battery. Now I know there used to be a trick to this, but for some reason nothing I have found so far keeps activesync from restarting.
Loaded programs since Clean Upgrade:
1. Magic Button ( don't leave home without it )
2. HTC Home Plugin 2.10
3. HTC Home Customizer
4. Advance Configuration Tool
5. Sprite Backup (need that one)
6. PocketCM
7. Google maps
8. GooSync
blah blah blah..
Anyone have any ideas I'm all ears.
alltel
I have updated mine to the new rom and works perfect
i got it all working including the GPS.
I have had no lock ups, no issues at all.
Screen stays at 100%, sync works fine both in cradle and over the air
Sound is great, alarms work fine
Cant see any issues
I will be updating my daughters tomorrow and will report back if any issues but i have a ton stuff loaded on mine and all is good and she is a basic user so I am sure it iwll all be good on hers to
Ectropian said:
3. Activesync keeps coming back on, draining my battery. Now I know there used to be a trick to this, but for some reason nothing I have found so far keeps activesync from restarting.
Click to expand...
Click to collapse
Start > Settings > Phone > Services Tab > Select Time Synchro... > Get Settings... > Uncheck "Time synchro..." > OK
therabbi said:
Start > Settings > Phone > Services Tab > Select Time Synchro... > Get Settings... > Uncheck "Time synchro..." > OK
Click to expand...
Click to collapse
Thanks. Althought that doesn't "Seem" to have ANYTHING to do with activesync, I'll take your word for it. I remember with the old rom Activesync would come on after a soft-reset, but close it once and it stayed closed.
As for some of the other issues, I did find out i was using a "hermes" version of HTC Home. After installing the correct version my phone runs MUCH better.
Issues Still Present:
1. I got locked out of my phone TWICE today. I have NOT set a password (Start > Settings > Lock ... "prompt if device is unused for... " is UNchecked.)
2. I have not yet been able to get GPS working with google maps.
--Start > Settings > Phone > Services > Location Settings is set to ON.
What other software can I test GPS with.. I rarely use anything else anyway.
Thanks for the info.
Today's Report:
My phone only locked up on me (by "locked up" I mean 10% screen brightness, unresponsive app apctivation... start menu still works, but no buttons launch. After a few minutes I can activate memory usage only to find out -122Mb allocated with non left for any apps).
I thought it odd tho.. 1st lockup was at 2:15pm 2nd Lockup was at 5:15pm (3 hour coincidence).. I expected the next at 8:15 but it didn't show till 9:00 (or there abouts because I wasn't paying attention.
I DID however notice that it happened today while the phone was charging, but it HAS done this directly out of my holster, so I don't think this is a clue. This seems to be a timing issue with an application somewhere.
Good news! I only got locked out of my phone once!! So I set a password and set it to 24 hours, something that will probably NEVER happen. If I get locked out again.... I'm going to looking for a Kitchen Rom. Can't be much worse.
Has anyone managed to permanently resolve this issue yet?
rickykemp said:
Has anyone managed to permanently resolve this issue yet?
Click to expand...
Click to collapse
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
kevpuk said:
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
Click to expand...
Click to collapse
To me the behaviour seems like the update apps function has been disabled with the wrong battery saver state
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
What happens for me, and I have only had my YogaBook for a few weeks, is that any app you try to update/install from the Play Store just doesn't actually start downloading: You are able to click on the 'Update' or 'Install' button, but then all that happens is that the horizontal progress bar appears, states 'Downloading' but never actually starts/progresses - you can leave this screen in place for several minutes/until patience expires(!)
Only solution I have found is, as per others, to turn on Batter Saver in the settings menu, and the same install/update/download then more or less instantly commences to actually happen!
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
kevpuk said:
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
Click to expand...
Click to collapse
I noticed - I have not found a clear pattern - that sometimes, apps are installing or updating without the battery saver mode being on. Not always, and again, essentially always battery saver mode fixes this. It seems like they install on battery saver off more often when my VPN is active, but again, it isn't consistent.
Sent from my Lenovo YB1-X90F using Tapatalk
Well as i type its back to installing as normal and the only thing i can think of is that my device previously went to zero charge. There was a google apps update too so not sure if its to do with that either.
Broomfundel said:
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
Click to expand...
Click to collapse
Its certainly a good hypothesis, however, if i turn battery saver off, i am instantly again not able to download from the play store.
Ok so gets more curios - i installed CCleaner and opening the app makes downloads resume.
Ok so i think i have solved it. In my case it was outlook - i uninstalled it and now can download apps fine
Ok so scratch that, back to usual behaviour. Thought it was touchpal keyboard but no
I've never been able to find a direct cause as to why this happens. I've tried everything, including a full stock flash of the firmware. Even full stock, it worked fine for a while, but the issue eventually resurfaced.
I believe the service that's affected is D2dTransportService - com.google.android.gms.backup.component.D2dTransportService within Google Play Services. For some reason, it becomes disabled, and even forcing it to be enabled through a services manager app doesn't keep it active. I had a lot more insight into this a while back, but have since stopped caring as nothing worked and Lenovo isn't going to fix anything at this point.
No idea what's going on, but as others have said, the battery saver toggle is the only surefire 'fix' at this point. Given everything else seems to be working as expected, I've let it go and just accepted this as the new norm, ha.
I had kinda given up too, as the battery saver toggle was a hassle but worked. The past few days, it hasn't been working however. I spent most of the morning disabling various apps and services just to get back to being able to use the battery saver workaround. I'm so annoyed with lenovo and won't suggest their stuff anymore.
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
right so i've narrowed it down to swiftkey keyboard. removing swiftkey and clearing the data of the download manager has fixed my downloading issue. back to normal!
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
kevpuk said:
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
Click to expand...
Click to collapse
Do you have any third party input methods enabled?
rickykemp said:
Do you have any third party input methods enabled?
Click to expand...
Click to collapse
No, just whatever is 'stock' - think that is Gboard, Google Voice typing and TouchPal
rickykemp said:
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
Click to expand...
Click to collapse
I'm bumping an old thread, but how do you get it in safe mode? I tried holding down the volume key on boot and it did not seem to work.
I thought at one point that, when I had SwiftKey installed, I started getting a lot more random reboots and also apps would not update even with battery saver. When I uninstalled it, apps started installing with battery saver again, but now I just re installed it, and they are still downloading with battery saver. So I still don't know, and now I'm not sure if it is causing the random reboots, either. Every once in a while I futz with it or else I just kind of let it be.
Sent from my Lenovo YB1-X90F using Tapatalk
Try a "force stop" of the "Android Accessibility Suite" then start "Play Store" and see if updating now works.
Hi all,
from yesterday on I encounter an abnormal battery drain (15% in about 30 min) while doing nothing with the screen turned off. The Phone gets very warm. Rebooting doesn't help. Does anybody know this problem or can help me with a solution?
Best regards
sporc10 said:
Hi all,
from yesterday on I encounter an abnormal battery drain (15% in about 30 min) while doing nothing with the screen turned off. The Phone gets very warm. Rebooting doesn't help. Does anybody know this problem or can help me with a solution?
Best regards
Click to expand...
Click to collapse
did it happen after you updated/installed an app? Then it's probably a bug in app.
Have a look at settings
check "battery usage" (tap 3dots to incl system apps)
check "memory used by apps"
crack "running services"
any app stand out an using more resources than normal?
I checked the battery usage, but there wasn't any strange entries.
Where do I check the running services?
I ended up with a factory reset and charged the phone to 100% in the evening, the next morning(today) it was totally empty and turned off.
sporc10 said:
I checked the battery usage, but there wasn't any strange entries.
Where do I check the running services?
I ended up with a factory reset and charged the phone to 100% in the evening, the next morning(today) it was totally empty and turned off.
Click to expand...
Click to collapse
you need to turn on developer options, go to settings> about phone and then tap build number until you are a dev. Then back out to settings then system> advanced> developer options and you should see the running services & also check memory. Is there anything that looks out of place? I used to use cpu monitoring app eg Trepn which could show how much cpu was bring used, but they just seem to work with Android Pie
if nothing stands out boot into safe mode so your downloaded apps don't run & see if battery drains. If not then you have a bad app.
IronRoo said:
you need to turn on developer options, go to settings> about phone and then tap build number until you are a dev. Then back out to settings then system> advanced> developer options and you should see the running services & also check memory. Is there anything that looks out of place? I used to use cpu monitoring app eg Trepn which could show how much cpu was bring used, but they just seem to work with Android Pie
if nothing stands out boot into safe mode so your downloaded apps don't run & see if battery drains. If not then you have a bad app.
Click to expand...
Click to collapse
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
sporc10 said:
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
Click to expand...
Click to collapse
I've had battery drain issues in the past on many devices including the PH-1. I recently was noticing a larger than normal drain on my battery while my phone was idle. One of the tricks I've done to resolve my battery drain issue was to open Settings -> Apps & Notifications -> See all [insert number] apps. Click the vertical ellipsis in the upper right corner and click the option "Show system".
First I clicked on Google Play Store. I clicked Force stop, then clicked on Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Click back to go back to the list of apps and select Google Play services. I did not have a force stop option so I clicked Storage, Clear cache. Next I selected Google Play Framework. I clicked Force stop, then went to Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Once this was complete I rebooted my phone and let it idle. I observed how much drain per hour I was getting and it was back to draining around 1% per hour.
If that doesn't help, sometimes it can be Google running the backup procedure in the background. You can try to temporarily disable it in Settings -> System -> Advanced -> Backup. Depending on your preferences you can decide if turning it off permanently is best for you, otherwise don't forget to turn it back on after observing your battery drain.
sporc10 said:
In safe mode I can observe the same strange battery drain (without usage, even in flightmode!).
These are the running processes right now (not in safemode, cellular on, wifi off):
- com.qualcomm.qcrilmsgtunnel
- com.google.android.ims
- Google Play:
- CollectionService
- GmsCoreStatsService
- EmergencyPersistentService
- DeviceConnectionWatcherService
- LockScreenService
- GoogleLocationService
- GoogleLocationManagerService
- ClearcutDebugDumpService
- GcmService
- com.google.android.gms.persistent
- com.google.android.googlequicksearchbox:search
- com.google.android.ext.services
- com.google.android.inputmethod.latin
I am on the newest official build: PPR1.181005.099
Click to expand...
Click to collapse
Looks good. Btux I right, try his suggestions
btux81 said:
I've had battery drain issues in the past on many devices including the PH-1. I recently was noticing a larger than normal drain on my battery while my phone was idle. One of the tricks I've done to resolve my battery drain issue was to open Settings -> Apps & Notifications -> See all [insert number] apps. Click the vertical ellipsis in the upper right corner and click the option "Show system".
First I clicked on Google Play Store. I clicked Force stop, then clicked on Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Click back to go back to the list of apps and select Google Play services. I did not have a force stop option so I clicked Storage, Clear cache. Next I selected Google Play Framework. I clicked Force stop, then went to Storage. I clicked Clear cache then Clear storage (then clicked yes to the prompt). Once this was complete I rebooted my phone and let it idle. I observed how much drain per hour I was getting and it was back to draining around 1% per hour.
If that doesn't help, sometimes it can be Google running the backup procedure in the background. You can try to temporarily disable it in Settings -> System -> Advanced -> Backup. Depending on your preferences you can decide if turning it off permanently is best for you, otherwise don't forget to turn it back on after observing your battery drain.
Click to expand...
Click to collapse
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
sporc10 said:
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
Click to expand...
Click to collapse
i have same issue on a different phone...no bad app nothing or weird wake lock...im think it radio issue...because i took my sim out and airplane mode and it didn't lost a single percent over night.
sporc10 said:
Thanks for your suggestions. I tried what you described but it doesn't help. still the same drain - over 10% per hour.
I have never used the backup option, hence it is deactivated.
Click to expand...
Click to collapse
Did you clear storage as suggested also? I'd take it a step further and clear all apps (have to do it individually on android 9).
Another good suggestion by techsavvy that it might be radio, try reset all radio option ie reset wifi, mobile & BT as well as his suggestion.
Hi, I´am experiencing the same issue. I´m using the phone for little more than two weeks. I received Unlocked one form Ebay, Installed the last update (Pie, and the security update few days later) It behaved really well until this saturday (15.10). Abnormal drain, gets really hot (around the fingerprint sensor) when using or charging. Now I discovered that the battery drain happens even when completely switched off. (?!)
I did a factory reset, cleared the cache of Google Play Store services, etc.
I found few threads with similar issues: https://forum.xda-developers.com/essential-phone/help/ph-1-losing-30-40-battery-powered-off-t3857667
https://forum.xda-developers.com/essential-phone/help/idle-battery-drain-t3707037/page2
So far no real help. Some users report the issue going away after while ? Some returned the phone.
Returning is a bad option for me as I bought it from e-bay and imported it to Eu which cost me around 170USD (Cutoms + shipping).
Do you guys have another suggestion?
Not much help, but just wanted to chime in and say that I'm also having the same issue with excessive battery drain even when switched off, so it appears this may be an issue with the last update. In addition to all the steps above, I also tried flashing the November security patch and even back to the final (July) Oreo version, but to no avail (it may be that this didn't work properly or something).
If anyone has any insight would be great to know, but I guess we might just have to wait to see if it is fixed!
Same issue, had the phone for about a month. This just popped about a day ago.
Since Saturday (15.12) I have the same problem. I removed the Simcard and did a factory reset but it did not help.
Hawk79 said:
Since Saturday (15.12) I have the same problem. I removed the Simcard and did a factory reset but it did not help.
Click to expand...
Click to collapse
This was going to be my next step to try and get this under control. This is not what I wanted to hear
I'm getting about 6 hours of battery life right now. Last week I was getting 30+ with about 4 hours of SoT. This is frustrating.
I have the same problem. I've done countless resets and back to stock flashes and no luck, so I'm pretty sure it's a hardware issue. I'm gonna send it to Essential for warranty, hope they're gonna help. Do you think I should relock the bootloader before sending it?
So after few days and more than few tries to repair it with factory reset, charging and discharging without starting the phone, factory reset in the fast boot mode I´m losing hope. Do you guys also have the Halo Gray?
edit: Not saying it is related, but could it be something like bad batch of phones? It seems strange to see multiple people with the same issue almost at the same time.
cammaris said:
Do you guys also have the Halo Gray?
Click to expand...
Click to collapse
I have Halo Gray.
Surely, that's not related....
Right?
YTHero said:
I have Halo Gray.
Surely, that's not related....
Right?
Click to expand...
Click to collapse
Not related. I have the halo gray, on the latest stock and I'm not having that issue. Slightly higher drain when idle with pie than Oreo, but not crazy bad, maybe and additional 1% an hour. It doesn't spend as much time in deep sleep on pie.
xXxNobodyxXx said:
I'm pretty sure it's a hardware issue. I'm gonna send it to Essential for warranty, hope they're gonna help.
Click to expand...
Click to collapse
cammaris said:
Do you guys also have the Halo Gray?
edit: Not saying it is related, but could it be something like bad batch of phones? It seems strange to see multiple people with the same issue almost at the same time.
Click to expand...
Click to collapse
YTHero said:
I have Halo Gray.
Surely, that's not related....
Right?
Click to expand...
Click to collapse
several of you have mentioned you have just got your phones, so possibly yes a new batch (I have an old halo grey, which is OK), though my money would be on a possible software bug that is only showing on the new batch maybe due to an alternative chip being specked or an updated chip or something like that, so they may be able to update software.
Has anyone else noticed that notifications seem to be super slow in coming after the Pie update? Line and Email can take up to two hours to exhibit a notification. I've looked at the notifications area of the apps, and nothing appears to have changed that I can see, and I can't find anywhere in Pie to tell it to allow more background time for these apps. I've tried force stopping and restarting with no change.
If anyone has any idea on what is going on, and how to fix it, your help would be most appreciated. Being told your wife left you a Line message 2 hours after she did so, or that your kid sent an email 2 hours earlier, is NOT conducive to a happy home life.
Nobody else has this issue? It appears to be connected to the fact that the phone is sitting undisturbed for a long period of time. If I am carrying the phone around with me, the notifications seem to come as expected, but if the phone is just sitting on my desk for a while, they seem to come from minutes to hours later.
You could try to whitelist those apps on Battery Optimization
I'm no expert, but from what you describe sounds like the phone is entering into Doze and notifications cannot come until the next maintenance window
If a user leaves a device unplugged and stationary for a period of time, with the screen off, the device enters Doze mode. In Doze mode, the system attempts to conserve battery by restricting apps' access to network and CPU-intensive services. It also prevents apps from accessing the network and defers their jobs, syncs, and standard alarms.
Click to expand...
Click to collapse
https://developer.android.com/training/monitoring-device-state/doze-standby
I think white listing the app prevents this behaviour
It does sound like you are correct and the phone is entering Doze mode, delaying the notifications. Thanks for that!
I will check into how to add the email and Line app to a whitelist for Doze. Hopefully it's a simple task, but I don't see anything under Battery doing a quick scan.
Just a follow up. After much searching and reading, I finally found where to turn off battery optimization for the two apps I needed notifications from. FYI:
Most things on the web say to go to Settings->Battery, then hit the three dot menu and select Battery Optimization. This does not appear on my phone. (see screenshot) To get to the list of optimized apps, you need to Search->Battery Optimization, select Battery Optimization from the results (it will take a few seconds to load), then tap Not Optimized and select All Apps. Find the app you want, tap it, then select Don't Optimize. You can also go to Apps and Notifications->Advanced->Special app access->battery optimization.
Whether this will actually fix the problem is another question entirely as most posts say that Doze continues to work. I guess we shall see.
I hope this saves someone the aggravation of trying to find something directly relating to Pie. Most things out there are for older builds.
Also, I turned off Adaptive Battery to see what the actual difference is in my light usage use case. If you are interested in the results of this test, let me know and I will post here.
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Tepig said:
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Click to expand...
Click to collapse
Unlike some folks, I am not tied to my phone. It often sits on the desk undisturbed for 3 or 4 hours during the day unless a notification comes in and I pick it up to look at it. Most of my screen time is on my computer, so the phone is the external brain when out and about, but not used much otherwise. At night, I turn on airplane mode until I get up the next day, then turn it off. I'm a retired software engineer, so have no real need for constant communication anymore, and I like it that way.
Hi folks,
I've got the 6013 model in the US, running on AT&T, completely stock never rooted, fully updated to 10.3.11. Either the most recent update, or the one before that, seems to have caused an issue where texts sent to me overnight or in early morning before I first use the phone never show up. I've missed some important notifications due to this. The worst thing is they NEVER show up... they aren't just delayed until I wake the phone up. After I start using the phone, new texts make it through just fine. The phone seems to be sleeping deeper or something and not getting any of these cellular-based texts. Emails and other notifications based on wifi internet seem to be showing up fine.
Do not disturb is NOT enabled (and, I've tried toggling it on and off without change). This has been going on for weeks or longer, multiple reboots, etc.. I've checked my default texting app (Textra) and the phone's built-in Messages app... the texts aren't in either app. They just never show up.
What else can I look into to check the cause of this and hopefully a fix?
Thanks!
As a test today, I sent a text from my work phone to my personal OnePlus when I got up (late! Father's Day!) before interacting with my OnePlus at all. It did receive the text just fine. I think the cellular radio may be on some timer and going to sleep / waking up on some sort of schedule. Where are the settings for controlling this kind of thing? I haven't messed with this phone's settings much... it just worked fine out of the box and ever since for the last two and a half years until recent update messed this text thing up.
Further information: In Settings, Battery, Battery Saver is OFF (I've never enabled this) and under battery optimization I noticed Textra was set for Intelligent Control; I've toggled this to Don't Optimize. "Messages" was not present; I never use it.
Is there anything else to try? Note that the phone is plugged in and fully charged at the time these issues are occurring.
Frankenscript said:
Is there anything else to try?
Click to expand...
Click to collapse
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers
Dadditz said:
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers
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Click to collapse
Thanks @Dadditz , that was already off. Sigh. Not sure why this happens. I've tested when I get up at 7 am, sending a text from another phone, and my 6T receives it, but during the darker hours of the night, no joy. Thanks for the reply, though.
Just as a follow up, the problem seems intermittent. I got some 4 am texts from my sump alarm when the wifi went down briefly. No idea what's going on, but it's intermittent rather than constant.