Play Store not downloading - OnePlus 6T Questions & Answers

Hi everyone!
I'm wondering if anyone else is having the same issue as I'm having. After transferring through Oneplus Switch my old OP5 stuff to my 6T, it all was working fine despite the battery draining. After updating to 9.0.6 I thought to do a hard reset hoping to improve the OST and other speed issues.
After doing it, Google Play Store would allow me to download apps as normal for some hours, to then, join a loop in which all what does is keep the app (any app, not one in particular, any one that I've tried) on "Downloading" to end up not downloading anything, and if it eventually does would be extremely slow and after at least 10 minutes on said loop.
It happens both on Cell Data and on WiFi and it doesn't happens in any other devices. I've tried to do hard reset three times already and all of them ends up in the same way. I have done as well all the troubleshooting from Google with wiping cache of both Play Store and Play Services and all the apps are updated to the latest version.
Funny enough, I've been reading some people with similar issues or the same, and when "Battery Saver" is turned on, all the apps download as normal...
Any clues? Is so frustrating!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

I'd recommend clearing app and cache data (for the Play Store app) and then try again. It may not help but it's more often than not the problem.

Thanks Archer, already tried... Nothing works.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
Thanks Archer, already tried... Nothing works.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
Did you just wipe the cache,or,did you also wipe data (storage) ,from the Google Play Store app?
If you didn't wipe the entire data (storage),give that a shot,reboot,open the Google Play store app & see if it works OK afterwards.
Ad blockers may interrupt normal Google Play Store usage,make sure you whitelist Google Play Store if this is the case.

boy1904 said:
Thanks Archer, already tried... Nothing works.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
For me a reboot usually solved the issue.
Though clearing the data of Google Play services and Playstore and then rebooting might work.
If not then try turning the 'Play Protect' off, clearing Google Playstore data and rebooting. See if that helps.

Hi guys. I've tried both of the options and after I download one app it doesn't works again.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
Hi guys. I've tried both of the options and after I download one app it doesn't works again.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
I'm sure others have suggestions that haven't been mentioned yet,hopefully someone has the answer.
However,once you've exhausted all possibilities,if you're willing to,go the nuclear option with a factory reset & do not use a backup/OnePlus Switch,set it up as a new device.
I don't blame ya if you are reluctant to go the reset option,but,I suppose you could use your previous backup or make one of what you have.
Worse case scenario,you can rule out a factory reset/new set-up doesn't help & go back to what you have now.

I've gone nuclear already lol, three times to be exact and I've set it up as new device. Last resource would be trying to remove the Google account (I got two) before doing the hard reset and try once again. If that fails I really don't know what else to do... Perhaps sending back to Amazon and ask for a new one, otherwise I'm lost!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
I've gone nuclear already lol, three times to be exact and I've set it up as new device. Last resource would be trying to remove the Google account (I got two) before doing the hard reset and try once again. If that fails I really don't know what else to do... Perhaps sending back to Amazon and ask for a new one, otherwise I'm lost!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
Sounds like you've done more than your due diligence,perhaps signing-out of all accounts & one last reset doesn't do the trick,might as well send it back.
Amazon is usually easy as far as that goes,they'll likely send you a new one before they receive your RMA Return.
Please keep us posted with your progress,regardless of the final outcome. :good:

Will try that tomorrow as last resource, that's the only thing I've haven't done.
Otherwise, I'll need to fight with Amazon here in the UK :/
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
Will try that tomorrow as last resource, that's the only thing I've haven't done.
Otherwise, I'll need to fight with Amazon here in the UK :/
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
If the accounts sign-out/reset doesn't do the trick,perhaps a total re-install of everything might do the trick:
https://forum.xda-developers.com/oneplus-6t/how-to/tool-6t-msmdownloadtool-v4-0-oos-9-0-5-t3867448
(This is the one for the unlocked/international version,definitely sign out of all accounts beforehand,just to be on the safe side)
I'm really grasping at straws at this point & this definitely exceeds the norm/any reasonable expectations of the consumer as troubleshooting goes.
Just thought I'd throw it out there,in the event this is more appealing than dealing with a return.

Mate thanks a million! I will definitely try to log out of all accounts and do a full wipe from the start up menu and see how it goes. At the moment is downloading, but takes up to ten minutes to start downloading and then starts up to install.
Never had this before, and I've had Android devices for nearly 10 years...
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

Just wondering. Mine is the EU version, 8 / 128, would this invalidate my warranty? Never done that far before!
KOLIOSIS said:
If the accounts sign-out/reset doesn't do the trick,perhaps a total re-install of everything might do the trick:
https://forum.xda-developers.com/oneplus-6t/how-to/tool-6t-msmdownloadtool-v4-0-oos-9-0-5-t3867448
(This is the one for the unlocked/international version,definitely sign out of all accounts beforehand,just to be on the safe side)
I'm really grasping at straws at this point & this definitely exceeds the norm/any reasonable expectations of the consumer as troubleshooting goes.
Just thought I'd throw it out there,in the event this is more appealing than dealing with a return.
Click to expand...
Click to collapse
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
Mate thanks a million! I will definitely try to log out of all accounts and do a full wipe from the start up menu and see how it goes. At the moment is downloading, but takes up to ten minutes to start downloading and then starts up to install.
Never had this before, and I've had Android devices for nearly 10 years...
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
Yeah,I've used the T-Mobile version & it works flawlessly.
If you have any questions,just ask around in the thread I linked.
Once you get it started,give it about 5-10 minutes to fully flash,you'll see it say done,or something to that effect,& a press any button to continue (re-boot the phone) once everything is done.

I'm having the same issue. Everything is stuck on download pending. Happens ever since the latest update.
A temporary fix for me is to disable > force stop > clear cache > enable and downloading apps would work a few times before being stuck in pending again.

vhc said:
I'm having the same issue. Everything is stuck on download pending. Happens ever since the latest update.
A temporary fix for me is to disable > force stop > clear cache > enable and downloading apps would work a few times before being stuck in pending again.
Click to expand...
Click to collapse
Supposedly,that issue was addressed in the latest update (9.0.6),but,as with you, the OP & others, it's a hit or miss:
https://www.xda-developers.com/oneplus-6t-oxygenos-9-0-6/
https://forums.oneplus.com/threads/oxygenos-9-0-6-ota-for-the-oneplus-6t.949615/

Good to see I am not the only one. Will be sending a bug report to OP and see if they fix it...
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

I've decided at the end to order a new one. Can't be bothered any longer with all the drama! Anyway would like to see if any other people has the same issue so if the new one does it as well, I can at least know how to fix it... Hopefully!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

boy1904 said:
I've decided at the end to order a new one. Can't be bothered any longer with all the drama! Anyway would like to see if any other people has the same issue so if the new one does it as well, I can at least know how to fix it... Hopefully!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Click to expand...
Click to collapse
Best of luck with the replacement,see ya 'round the forum! :good:

Replacement fully set up and working fine.
Now, whilst waiting for it to arrive I've found a work around for the issue. Is to restore all apps settings. In the settings menu, apps, show all apps, top right (the three dots) and restore all apps settings. Restart the phone and then it works. Absolutely mental that we have to do all that!
Enviado desde mi ONEPLUS A6013 mediante Tapatalk

Related

Google Maps Crashing

For the past two weeks my Google Maps crashes in navigation mode on my P8lite.
It seems to be random, sometimes after 30 seconds, sometimes it will run for an hour before crashing. I have noticed that it almost always occurs just before/after spoken navigation instructions were given. I've updated to the latest 170 firmware yesterday and its still an issue.
Any ideas? Waze runs perfectly so I don't think its a GPS issue.
Hi,
I can confirm similar issues with my Huawei P8 Lite. I'm running build ALE-L02C635B140 and google maps version 9.16.2. Like you said, it can crash anytime without warning. If you find a solution please post it here!
I actually downloaded a new version of maps from appmirror : http://www.apkmirror.com/apk/google-inc/maps/maps-9-16-2-320dpi-android-apk-download/
I used maps yesterday afternoon and this morning and it didn't crash. Try it and let me know if this works for you.
Sent from my iPad using Tapatalk
Just out of interest, there seems to be a couple of versions of maps on apk mirror for different screen sizes and processors. Does anybody know what version were supposed to run on the p8lite?
Sent from my iPad using Tapatalk
The mirror has listed the same version as I'm currently running, but it might be worth reinstalling it. I'll give it a go this weekend
achuman said:
Just out of interest, there seems to be a couple of versions of maps on apk mirror for different screen sizes and processors. Does anybody know what version were supposed to run on the p8lite?
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
320dpi, armv8.
Enviado desde mi SHIELD Tablet
So I received an update through the play store 2 days ago from 9.16.2 to 9.16.2 and it immediately started crashing. Uninstalled the update and reinstalled the version from the link above.
Very strange.
Sent from my iPad using Tapatalk
achuman said:
So I received an update through the play store 2 days ago from 9.16.2 to 9.16.2 and it immediately started crashing. Uninstalled the update and reinstalled the version from the link above.
Very strange.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Yes, i was wondering about the same thing, thanks for letting us know. The manually downloaded version seems to do the trick, although I haven't really used it by car yet. Probably will have a chance to test it better tomorrow.

Are you affected by WiFi problems in this device?

I decided we should have some statistics about how many of us are having WiFi issues. If it´s a hardware problem of some units or a software related issue that should affect more people.
Any comments about where did you buy it, when, type of router, encryption or whatever might help.
Yes.
Regards.
Good idea
No, i haven't wifi issues. Works like a charm.
Come on France!
Enviado desde mi Z1 mediante Tapatalk
Buyed directly from Amazon.de with cyanogen os.
With 3aj, I have the problem.
With 3oh, I dont have it anymore.
Fritz Box 7490, highest encryption (was it ac?)
No wifi problems whatsoever
secXces_debaki said:
Buyed directly from Amazon.de with cyanogen os.
With 3aj, I have the problem.
With 3oh, I dont have it anymore.
Fritz Box 7490, highest encryption (was it ac?)
Click to expand...
Click to collapse
You mean the Cyanogen version ending 3AJ?
How can I upgrade to 3OH?
Yes, i have!
Cyanogenmod 12.1 Official Nightly 11142015.
Enviado desde mi Z1 mediante Tapatalk
No, I don't have any WiFi problem with the last OTA
I just solved my issues... You can probably solve them too if you're on CM nightlies or Exodus. I went into advanced options in WI-FI and change the wifi region to China and then rebooted. Now I get full signal of 2.4G where before I couldn't even connect. And get 50mbps of speed in 5G where before it couldn't even connect to 2.4. I think this may help you too
From cyanogenMOD:
Also we poked through some code and found something off in the wifi configs for Spain. A change has been submitted and merged; those of you on CyanogenMod nightlies: can you please test tomorrow's (20151117) ham nightly without any region changes to China and report back?
Click to expand...
Click to collapse
Regards.

my sd and Moto voice is not working

I have a mirco ad class 10 and it deactivate and activate all the time can someone help me.
Moto voice all the time get activities without saying nothing I talk to Motorola Suport and notihg can someone help me pliss.
Thank you
Enviado desde mi XT1563 mediante Tapatalk

[A2017U:B29] Scheduled DND Force Closes

I just got my phone on Friday, and I've been going through the settings and configuring things. I have not inserted a SIM card yet, since I'm waiting for my case to be delivered before switching to the A7 full time. I am keeping it stock for now. I ran into an issue when setting up the time schedule for Do Not Disturb. When I click on the days, Settings stops. Has anybody else had this problem with the stock ROM?
Sent from my (insert Nougat adjective) G2 (D800): the Nexus 5 I never had.
aaronDroid80 said:
I just got my phone on Friday, and I've been going through the settings and configuring things. I have not inserted a SIM card yet, since I'm waiting for my case to be delivered before switching to the A7 full time. I am keeping it stock for now. I ran into an issue when setting up the time schedule for Do Not Disturb. When I click on the days, Settings stops. Has anybody else had this problem with the stock ROM?
Sent from my (insert Nougat adjective) G2 (D800): the Nexus 5 I never had.
Click to expand...
Click to collapse
Do not disturb is broken on B29, waiting patiently for NOUGAT to fix that issue.
I really miss the dnd function...
Enviado desde mi ZTE A2017U mediante Tapatalk
Altomugriento said:
Do not disturb is broken on B29, waiting patiently for NOUGAT to fix that issue.
I really miss the dnd function...
Enviado desde mi ZTE A2017U mediante Tapatalk
Click to expand...
Click to collapse
Gravity box has a do not disturb setting, adjustable for weekdays and weekends. Requires xposed, unlocked bootloader, root, etc.
Altomugriento said:
Do not disturb is broken on B29, waiting patiently for NOUGAT to fix that issue.
I really miss the dnd function...
Enviado desde mi ZTE A2017U mediante Tapatalk
Click to expand...
Click to collapse
Thanks for the info. That has come to be a "can't live without it" feature. Tasker to the rescue until ZTE fixes it.
Sent from my gooey, toasty LG G2 (D800); the Nexus 5 I never had.

All in one OTA update channel

One device - One thread
April update ist up.
Location: Germany
What s newsletter?!
Enviado do meu Mi A2 através do Tapatalk
---------- Post added at 09:58 PM ---------- Previous post was at 09:58 PM ----------
Whats new?
Enviado do meu Mi A2 através do Tapatalk
dieselman6969 said:
What s newsletter?!
Enviado do meu Mi A2 através do Tapatalk
---------- Post added at 09:58 PM ---------- Previous post was at 09:58 PM ----------
Whats new?
Enviado do meu Mi A2 através do Tapatalk
Click to expand...
Click to collapse
No changes so far, no problems so far.
I hope baterry was better [emoji2]
Enviado do meu Mi A2 através do Tapatalk
For me wifi is even worse
any patched boot image for April update ??
dieselman6969 said:
I hope baterry was better [emoji2]
Enviado do meu Mi A2 através do Tapatalk
Click to expand...
Click to collapse
Kernel seems to be the same...
It would be interesting to see how the device hold's up with shedutil governer instead of interactive.
Fingerprintscanner is much faster! :highfive:
Location - India New Delhi
faster fingerprint my ***, since update there is a notification which can't be dismissed, "app updates are ready, connect to wifi to continue". the phone is a garbage, the support is a joke, i'm starting to think it's intentional.
Just before the april update of yesterday I am experiencing random reboots on nu Mi A2. Turns out my wife also has this problem on her mi A2. Reboot time is very short, also looks like something of a sign out/sign back in situation.
Anyone else having this problem? Will do a factory reset today...
SCC-Burdisso said:
Just before the april update of yesterday I am experiencing random reboots on nu Mi A2. Turns out my wife also has this problem on her mi A2. Reboot time is very short, also looks like something of a sign out/sign back in situation.
Anyone else having this problem? Will do a factory reset today...
Click to expand...
Click to collapse
No
strapabiro said:
faster fingerprint my ***, since update there is a notification which can't be dismissed, "app updates are ready, connect to wifi to continue". the phone is a garbage, the support is a joke, i'm starting to think it's intentional.
Click to expand...
Click to collapse
I'm having the "app updates are ready, connect to wifi" notification too. I was connected to wifi when it showed up and have been for hours. The notification can't be removed. And when clicked on it there is a preparing for setup screen with a button "start" which is greyed out all the time.
Rebooting doesn't help. Hope this will be gone with a patch because this notification is taking up 3 normal notification spaces. Quite annoying...
arnii5 said:
I'm having the "app updates are ready, connect to wifi" notification too. I was connected to wifi when it showed up and have been for hours. The notification can't be removed. And when clicked on it there is a preparing for setup screen with a button "start" which is greyed out all the time.
Rebooting doesn't help. Hope this will be gone with a patch because this notification is taking up 3 normal notification spaces. Quite annoying...
Click to expand...
Click to collapse
If you are able to find the process with causes this notification you should be able to block the notification.
Not perfect, but maybe suitable...
still afraid to install
May security patch is rolled out to pixel, so we should also get the update soon.
Let us know who get it first...
May security update is there!
its still sh*t when I clear the cache for chrome after the may update
June Update is there...
Location Germany

Categories

Resources