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searched the forums with little info about my situation, other than that it seems to be happening to a handful of others.
havnt changed any settings or added apps or anything to my phone for several weeks if not months. i am using the cell evo v1 rom. 2.11.50.20 radio. i dont have a proxy server running.
for the last 2-3 days my location has only updated itself once. google maps cant find me, as well as bing. manual update does nothing. soft reset does nothing. wifi connect does nothing. i can get on the internet, sms, mms, etc etc.
i read on tmonews.com that tmobile was turning on HSPA+ in my region in the last couple days, along with 18 or so cities around the US, can this have something to do with my problem?
not sure what else to do...cant find any info.
thanks
I'm having this problem now as well. Been working on it for a couple days. T-Mo has had HSPDA+ here in St. Louis since before I got my HD2, so I don't think it's due to them adding it to your region.
Strange things I've noticed so far:
It works if Wifi is on, but not connected to a network.
It works if you are connected through EDGE, but not 3G or H.
The AGPS server IP address in the registry is a private network address: 10.something. If someone with a stock TMOUS rom can look in /HKLM/HTC/SUPD AGPS/ for the Server IP key and post the contents, I'd like to know if it's the same.
These issues are the same as everyone with different devices has been having for a while now, but the older phones with the issue seem to work in some areas without the wifi and edge workarounds, and not others. Mine so far works nowhere without the workarounds.
Try going into the manila slider and on the weather tab press menu > Enable my location
^ that isn't even an option for me on the manila slider anymore for some reason. I disabled the gsm and ran on edge and it was able to locate. as soon as turned gsm back on it wouldn't do it again.
bump, anyone?
Smartass answer in 3...2...1...
Maybe you should move to Denver. Colorado is beautiful this time of year.
Kidding aside, how about trying a hard reset?
from what i've seen on threads somewhat related to this, hard reset is a 50/50 shot. if i'm going do a hard reset where i would have to redo all of my settings and such, i'm just going to wait until the new version of the cell evo rom comes out. which is supposed to be soon.
i really dont understand what would cause this to suddenly happen. especially since it still works on edge. i tried wifi once and it didnt work, but i think i had my network connection still on. but regardless, this is pretty rediculous.
If you've traveled anywhere, your radio may be 'stuck' on a distant tower. This has happened on a couple of our phones and the tmo folks had to do a push/release/unstick type of signal to the phone. May be worth a try.
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
Actually that does make perfect sense, and I suspect you'll find it clears up your problem. In fact, for anybody else that finds this thread, I suggest you try that step before other alternatives like hard-reset or ROM flashing.
yep, new sim card did it guys. i would recommend anybody having any connection issues to see if your sim cards are up to date.
edit: it was working before. now its only updating on edge again. not sure what to think or do. going to wait and see what happens when the new rom I use comes out.
any other ideas on this guys? new sim card only worked for a few hours. back to only updating 'my location' on EDGE and WIFI. pretty damn annoying. thinking about calling tmo support again to see if they'd send me a 'reset signal', but with having the new sim card you'd think that it wouldnt be a factor anymore, because i'd imagine it's already been reset.
the only other thing i could think of, and thats what tmo would probably tell me to do, is a hard reset. i'm sure they wouldnt be too happy with having a flashed rom on there either (not that i would tell them anyways).
if nobody has any other ideas but a hard reset, i'm going to wait for a couple days until the new release of the cell evo rom.
thanks
Yea. That weird problem hit my second HD2. I bought one 2 weeks ago and after your post paid more attention and of course noticed my location being Denver....
I deleted all preset locations and added custom one. It updated only once, right after location was activated....
However, wife's phone HD2 which was purchased on 3-24-2010 or original release date does not have that issue, ROM was updated to 2.13 a month ago or so...
Here you go...
Two of the same phones (supposedly), with the same stock ROM, with the SIM cards acquired about 5 years ago. One shows weather update without problem, second (newer one) has that dreaded nag....
I had a similar issue where the weather would only update once then freeze and never update again. All other 15 location updated but not my location. This was normal for stock and 2 roms, then I used energy rom and it now works. huh? Go figure.
Strange...I'm in St. Louis, as well...MO, that is...and it is working fine for me.
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
maxpower097 said:
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
Click to expand...
Click to collapse
ya that didnt work. either. still does it on edge though. the cell evo rom update will hopefully be here soon, if that doesnt fix it, the i'm not sure what to do.
I also have the problem of weather for my current location not updating (and the location not updating either). I have had the phone for almost a month and it updated regularly, although I noticed an occasional lapse for an hour or two. Following the suggestion by misticninja, I switched the band to Edge and I was able to update the location and weather. When I switched back to auto (3G), the update failed. It occurred to me that when I am in my basement office at home, I get Edge, not 3G. That may be why I got updates there. But I am sure it has updated in the past at my work location where I have very good 3G. Is this an HTC problem or a T-Mobile problem?
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
I'm having this problem ever since Tmo announced HSPA+ (4G speeds), but my sim is only 2mo. old! Is that an old sim?
You need to have your location enabled. Go to settings tab the location and then click on enable my location.
Well, this is probably the first post I ever posted in one of those forums but I was pretty sure some people might get the same issue so I just thought I'd help out.
I received my One a few days ago, went through hell and back to unlock the bootloader after I already set everything up the way I like it, rooted the phone and updated to XNPH33R and everything was a beauty until I noticed my network acting up. At first it was just the internet connection would drop every now and then then the voice calls started dropping more randomly. I must've flashed my phone like 10 times just to make sure I covered everything.
Then I decided to check the bands used by my service provider, found them on a link on the GSMArena website.
After that it was a matter of setting that on my phone, so I searched online and got this code, *#*#4636#*#*, which should take you to the service menu, there you should be able to make a selection as to which band you want your phone to operate on, as well as the connection type. I set mine to my countrys' band and the connection type to WCDMA/LTE, after that my connection was H+ and it didn't drop for 24 hours now, not even once.
Please let me know if you face any problems doing this. I AM NOT RESPONSIBLE FOR ANY PROBLEMS YOU CAUSE DOING THIS - DO IT AT YOUR OWN RISK.
Oh and the oneplus one is a piece of art, literally.
hishamomran said:
Well, this is probably the first post I ever posted in one of those forums but I was pretty sure some people might get the same issue so I just thought I'd help out.
I received my One a few days ago, went through hell and back to unlock the bootloader after I already set everything up the way I like it, rooted the phone and updated to XNPH33R and everything was a beauty until I noticed my network acting up. At first it was just the internet connection would drop every now and then then the voice calls started dropping more randomly. I must've flashed my phone like 10 times just to make sure I covered everything.
Then I decided to check the bands used by my service provider, found them on a link on the GSMArena website.
After that it was a matter of setting that on my phone, so I searched online and got this code, *#*#4636#*#*, which should take you to the service menu, there you should be able to make a selection as to which band you want your phone to operate on, as well as the connection type. I set mine to my countrys' band and the connection type to WCDMA/LTE, after that my connection was H+ and it didn't drop for 24 hours now, not even once.
Please let me know if you face any problems doing this. I AM NOT RESPONSIBLE FOR ANY PROBLEMS YOU CAUSE DOING THIS - DO IT AT YOUR OWN RISK.
Oh and the oneplus one is a piece of art, literally.
Click to expand...
Click to collapse
So it sounds like it may be an issue with your SIM card. I know what you are thinking, what could this possibly have to do with the SIM, on another phone I had, an LG G2, also running CM11 nightlies, I could not get an LTE signal at all on the phone. I took the sim card out of a nexus 5 which had LTE signal with no issues. I put the SIM back into the nexus 5 to see if it was the sim card, and I got an LTE signal in the nexus 5. Tried flashing different radios, flashed back to stock, nothing was working on the LG G2. FInally somebody suggested that the SIM card may have "tied" itself to the nexus 5, I was like that is BS I have never seen this before, sim cards are meant to be moved around to different phones, kind of the whole point of their existence. After a day or two of trying everything I could, I finally gave in and went to see if it was in fact the SIM card that was causing the issue. Lo and behold, new SIM card activated for my account, G2 immediately received an LTE signal. I know this isnt the exact issue you are having, you are having issues with dropped data, but I still suggest before you do anything else, try to get a new SIM card and see if that resolves the issue. On the G2 I went into that same test menu and when I would select LTE it would go right back to WCDMA preferred, would never stay on LTE, once new SIM card in I was able to change between the two. Just my two cents.
Got my new Nexus 6P, went to the Verizon store and got a nano LTE SIM. Ever since it's been plugged in, all features except LTE seem to work fine. Spoke to Verizon tech support and they see that everything seems to be setup correctly and the device activated in their systems.
One thing I did notice is that in the list of APN's, I have 6 of them. The one that says VZWINTERNET seems to have the right setup for what seems to be working for rest of the folks here. However, when I switch to using it, the signal is still stuck on 3G. Also after a couple of minutes when I look back at the APN list, it seems to fall back to the one that says "internet" which definitely seems to have the EvDo-rev A settings.
Has anyone experienced similar issue? Any suggestions?
I'm going to try to go back to the store again to try a different SIM card later today.
Quick update. First I tried switching the radio band first to Band 6, that's when it went to 1x and stayed that way. Then I switched it to USA Band and within a minute was able to lock onto LTE! Hoping it stays this way!
Said too soon. Side effect, no cellular connection available. Data transfer is at LTE speeds but can't make calls now
Here is the APN I'm using. Truth is I never changed a thing when I put the sim in. Factory reset it and find it a few minutes to get cellular working before messing with it. Sometimes it takes a while especially with a new sim.
Thanks static. That's the first thing I tried. Just let it be on 3G. Since nothing changed till this morning I decided to tinker a bit. For me the second to last APN keeps getting selected no matter how many times I switch it to the one you have.
Do you have another phone you can put the sim in and see if it works?
Nothing that takes a nano. I was able to get LTE to work just with data but it's pointless with no calling available. So at the moment it's like one or the other which is strange.
Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only.
I'm not sure if you are rooted or stock. I had a similar issue when I had an HTC M8. When I placed my Verizon sim card it would only connect at 3G speeds and not LTE. I tried to factory reset the phone through the menu multiple times but still no change. What worked for me was to go into the bootloader and then recovery mode and "wipe data/factory reset" with the Verizon sim card in the slot. After that reboot the phone and hopefully it will connect at LTE speeds. Obviously the reset will erase your phone so backup any important documents. Just a thought.
emmittobie said:
I'm not sure if you are rooted or stock. I had a similar issue when I had an HTC M8. When I placed my Verizon sim card it would only connect at 3G speeds and not LTE. I tried to factory reset the phone through the menu multiple times but still no change. What worked for me was to go into the bootloader and then recovery mode and "wipe data/factory reset" with the Verizon sim card in the slot. After that reboot the phone and hopefully it will connect at LTE speeds. Obviously the reset will erase your phone so backup any important documents. Just a thought.
Click to expand...
Click to collapse
Just tried the hard reset. No change. I'm on stock.
mymac80 said:
Just tried the hard reset. No change. I'm on stock.
Click to expand...
Click to collapse
Were you able to get another sim card from Verizon? Wondering if that is the issue. Otherwise I'm not sure what would help. Sorry.
They allowed you to activate it on the phone itself? I brought in a borrowed iPhone 6 plus (because I was coming from a Galaxy S5) and activated it on that, then put it into the Nexus 6P. As far as I know, changing the APN doesn't fix anything except some MMS not properly transferring and has nothing to do with getting LTE itself.
If you have another phone that can be used on Verizon, test it out on that. Or try a new sim card.
I had the same issue, I tried my Sim in a different phone and LTE worked so then I decided to try my project Fi Sim in the 6p and that one had LTE. Then I put my Verizon Sim back and LTE worked. Maybe it needed a different Sim card to reset it or something.
Sent from my Nexus 6P using Tapatalk
I had this same issue after letting my wife borrow my phone one day. Come to find out she did a *228 to update the roaming for some retarded reason and it pretty much fried my SIM. A quick visit to Verizon and a new SIM solved it for me. Hope this helps.
Is mobile data set to Global or LTE/CDMA?
Sent from my Nexus 6P using Tapatalk
---------- Post added at 05:46 AM ---------- Previous post was at 05:45 AM ----------
Both are working for me, but switching could make a change.
Sent from my Nexus 6P using Tapatalk
Spartan117H3 said:
They allowed you to activate it on the phone itself? I brought in a borrowed iPhone 6 plus (because I was coming from a Galaxy S5) and activated it on that, then put it into the Nexus 6P. As far as I know, changing the APN doesn't fix anything except some MMS not properly transferring and has nothing to do with getting LTE itself.
If you have another phone that can be used on Verizon, test it out on that. Or try a new sim card.
Click to expand...
Click to collapse
You can activate a Verizon sim with a 6P.
staticx57 said:
You can activate a Verizon sim with a 6P.
Click to expand...
Click to collapse
Ah I see, I wasn't aware that they already added the IMEI's to their whitelist. But I got my phone on 10/29 and activated it then, so I had to use another phone.
Spartan117H3 said:
Ah I see, I wasn't aware that they already added the IMEI's to their whitelist. But I got my phone on 10/29 and activated it then, so I had to use another phone.
Click to expand...
Click to collapse
Strange, I got mine the same day and had no trouble activating on my 6P.
staticx57 said:
Strange, I got mine the same day and had no trouble activating on my 6P.
Click to expand...
Click to collapse
Hmm, I didn't even try because I read the stories about it, I guess people were saying it because the previous gen 6 was not whitelisted until a few months after release. I also didn't want them looking too deep into my account because I had upgraded and stayed on UDP through the loophole, so I didn't want to get booted off that.
So I got a replacement Nexus 6P, plugged the same SIM card in and voila, LTE and voice works. Thanks all for your suggestions. Seems like it was a defective device.
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Zadornov said:
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Click to expand...
Click to collapse
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Caltinpla said:
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Click to expand...
Click to collapse
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
Try my APN settings to see if it helps, but locations very important
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
I also have the cellular data always active checked off
Caltinpla said:
Try my APN settings to see if it helps, but locations very important
Click to expand...
Click to collapse
Thank you, but I just use the t-mobile network. In fact, my carrier is called campusSIMs and it is a MVNO that uses t-mobile network. So, my APN configs are a bit different from yours.
However, I didn't know about this mobile data thing. I didn't touch the developer options. Maybe, it can be a good idea.
Thank you!
It won't be your APN settings since that controls your data settings. If the sim is ok then it could be your phone.
Sent from my SM-T530NU using XDA-Developers mobile app
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
That could possible be the APN settings. Although usually it's the opposite, they don't work at first then they update from the network later on. Most times the APN settings will set themselves but on the odd occasion they need to manually edited. I don't use T-Mobile but the APN settings are easy enough to find.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
Sounds like you need to manually enter the APN settings. What you describe is exactly what happens when it hasn't loaded an APN.
I'm "kinda" having an issue here. It's a little different though; the phone works ok for a while (for me about 3 hours, usually), and then I still get an LTE indicator, but have no network connection (get errors in apps/"No internet" page in chrome).
Other times, I lose LTE and get locked in 3g (H indicator), and can only get LTE back by going to Settings/More/Cellular Networks/ and toggle preferred network mode to 2g or 3g, let it connect (H or E), then toggle back to LTE.
Motorola responded to a bad Amazon review requesting I post asking for help on their forums.
Relevant link:
https://forums.lenovo.com/t5/Moto-G...ction-with-LTE-and-strong-signal/td-p/3377242
I'm active over on their forums also and it's good to post over there in case you ever want to do a soak test. They look at your posts there when they ask for soak testers. As for your problem, I've seen it shift back and forth if you are in an area between towers and one isn't sending out LTE. If it were that I wouldn't think you'd get it back so easily. There's an app, don't remember the name, that will show the towers and signal relative to your location, If might be interesting to look at that.
Having the same issue with radio. Just replied to your post, Kalash.
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Zadornov said:
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Click to expand...
Click to collapse
That's not true on all mvnos' apparently. My wife's phone is on Consumer Cellular, an AT&T mvno and it's never done that. We've been in a no service area several times and it's always connected immediately when getting service back.
Hi, I've seen where some users have reported success getting VoLTE to work on the OP 6 on AT&T, but I have not had the same success in the OP 6T. I followed the same steps and enabled it on the phone, which now shows that it should use VoLTE when available. I have also spent many (painful) hours in the phone with AT&T trying to resolve this issue, all without success. Has anyone else been able to get this to work, and confirmed that LTE data is still presented when in a call?
Thanks in advance!
I have the McLaren version and with TMobile and I can confirm that it is using VoLTE see picture below.
"technically" I'm using at&t, but it's a tracfone sim via Straight Talk. I enabled it for both VoLTE & VoWifi, and the LTE one took off but the wifi version did not.
I DID notice the difference in call quality. Much better audio response.
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
sharksfan7 said:
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
Click to expand...
Click to collapse
What steps did you perform to make it work?
nictabor said:
What steps did you perform to make it work?
Click to expand...
Click to collapse
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
sharksfan7 said:
I got my 6T on Friday. Used @crowsnestitsupport's instructions for the *#800# trick to get the VoLTE & WiFi calling settings to show. Popped in my sim. Had LTE data but didn't get VoLTE & couldn't get AT&T's VVM app to activate. Called support, ended up giving them my IMEI and not surprisingly it came up as Unknown Device. Guy basically said until the system can recognize the device there was nothing he could do to get VoLTE & VVM working. However after I got off the phone, I quickly realized I no longer had any mobile data at all. Called back, spoke to another rep, and she tried for an hour to get my data back. She wasn't able to. She had to escalate the issue and said it could take 24 hours or more to resolve. I figured out that if I changed APN from ATT Nextgenphone to ATT Phone I could at least have some mobile data, albeit only 3G. Wasn't until Sunday afternoon that LTE came back online including VoLTE. I don't know what had to change to get it all working. Just glad that it is now. Still no WiFi calling but I don't expect to get that.
Click to expand...
Click to collapse
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
Thanks. I did all of that, and I've called AT&T, but I still haven't had any luck.
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
Click to expand...
Click to collapse
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
Click to expand...
Click to collapse
You can search the bazillion threads on this exact topic that already exist in all of the OP forums if you want. Just telling you my experience and summarizing the other threads. Glad yours works though.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
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I appreciate the feedback, just wish I could get it working on mine. As much as I hate the experience, I'm thinking it might just be worth going to the AT&T store just to get them to use my SIM in one of their devices just to get VoLTE working on the line (and/or verify it works on one of their with it already activated)
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
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So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
nictabor said:
So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
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Then why didn't you call AT&T to enable both features directly?
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
Then why didn't you call AT&T to enable both features directly?
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I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
nictabor said:
I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
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I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
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When I first swapped it worked and then stopped. I had to put the SIM back in the AT&T phone and again enabled VoWiFi. I then pulled the battery, turned on the 6T, and inserted the SIM. It's been working on the 6T since.
Sorry to revive an old thread, but has anyone found out exactly what to do to get this working?
VoLTE was working perfectly on my 3T, albeit the only way to make the switches appear was with the VoEnabler module in Magisk.. but once they appeared, all I had to do was turn it on, and VoLTE was up and running. I tried the same thing on this phone after putting my SIM in, directly from the 3T; it worked for a few minutes, then the status bar icon disappeared and calls drop my connection to 3G, then go back to LTE once the call is over.. so clearly it has turned itself can off.
I then put my SIM card into my wife's At&t branded Galaxy s9, and after a few minutes VoLTE was working, using my SIM in her phone. I popped my SIM back into my phone, VoLTE was back working... Except, just as before, after a few minutes it stopped.
One thing I've noticed, while working correctly, under the IMS Service Status menu selection in the *#*#4636#*#* dialer menu -> Phone Information, it shows IMS Registration: Registered. Voice over LTE: available... But once it stops working, it says not registered, and unavailable respectively...
Since there are apparently people who seem to have it working, what am I not doing?
Could it be that the phone I put my SIM card into, is currently in use by someone else; someone else who also is provisioned for VoLTE? But what would be the reason it decided to stop working on my 6T and not my 3T? I used the same procedure to trigger VoLTE working on my 3T, and it never stopped working as it is doing on my 6T.
We work opposite shifts, and I used my few minutes we see each other a day to put my SIM in her phone then back into my 6T, I didn't put it in my 3T, which I will do next time I see her.. just to see if the 3T will hold onto VoLTE; that way I'll know for sure if it's something the 6T is doing differently than my 3T, or if I just got lucky before...
Any input or suggestions are welcome..
Edit:
Called AT&T customer service, put my SIM in the S9 and said I was unable to activate either WiFi calling or HD Voice, yet my wife's SIM in the same phone works.. they said that for some reason, my SIM was apparently attached to a non at&t Galaxy s9, she changed the IMEI associated with my SIM card and it's all good now.
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
ysfk7 said:
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
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Opposite for me... The HD icon only appears when I have VoLTE on, as shown.. perhaps something to do with using 2 SIM cards?
I got volte and vowifi enabled and only problem is that i cant see the volte icon on status bar.