For some reason my 6T has been having these annoying call issues the past few days. Basically 50% of a time a call works fine. However a lot of the time, during a call one of the lines cannot hear the other. Sometimes I can hear the person on the other side and they can't hear me, and sometimes neither of us can hear each other. This only happens with the 6T. Also sometimes the call randomly hangs itself up immediately after I accept a call. The problem seems to be the worst when my phone is in standby.
I've already tried:
- restart
- uninstalling magisk and twrp
- reinstalling the OS as a local upgrade through settings
- installing a different dialer app
- clearing cache from twrp
- upgrading to oos 9.0.6
- booting into safe mode
Any help would be greatly appreciated
Does anybody have solution for this ? I am facing exactly the same issues
Have you tried the MSM tool? That will do more of a complete wipe then just re-flashing OOS. I recommend trying that.
Related
If anyone has advice, I'd be very grateful: Just today I've started running into some issues with the dialer, calls and call waiting:
-When I'm on a phone call and I ignore an incoming call, my first call disconnects
-Occasionally I can't end a call (hang up)
-Occasionally when I dial a number, I hear nothing. I hang up and redial and the call goes through.
-Sometimes I've been seeing the Dialer at the top of the battery use list with 90+%
I'm running CM 6.1.2 RC2 glacier
Any ideas? I've force-closed Dialer and rebooted so far, still having issues.
U need to ask stuff like this in the thread of the rom.
thanks, i'll do that
inkling said:
If anyone has advice, I'd be very grateful: Just today I've started running into some issues with the dialer, calls and call waiting:
-When I'm on a phone call and I ignore an incoming call, my first call disconnects
-Occasionally I can't end a call (hang up)
-Occasionally when I dial a number, I hear nothing. I hang up and redial and the call goes through.
-Sometimes I've been seeing the Dialer at the top of the battery use list with 90+%
I'm running CM 6.1.2 RC2 glacier
Any ideas? I've force-closed Dialer and rebooted so far, still having issues.
Click to expand...
Click to collapse
This sounds like a bad flash.
Redownload the file to make sure you have a good clean copy.
Make sure you are using the correct gapps.
In recovery mode, WIPE DATA/FACTORY RESET BEFORE FLASHING!
On first boot let it sit at the sign-in screen for a solid 10 minutes before you touch it. There are all sorts of background processes and "thinking" happening.
I ran that rom for a few weeks and it was perfectly stable with none of the problems you mentioned.
Thanks, but I'm fairly certain the flash was alright. I ran it for several weeks without problems, installed it as you described and after a full wipe. MD5 sum was fine, etc. Well in any case I've moved on to the nightlies of CM7 so we'll see... thanks for the advice.
inkling said:
Thanks, but I'm fairly certain the flash was alright. I ran it for several weeks without problems, installed it as you described and after a full wipe. MD5 sum was fine, etc. Well in any case I've moved on to the nightlies of CM7 so we'll see... thanks for the advice.
Click to expand...
Click to collapse
Ah right on, I'm right there with you. Keep my tips in mind for next time, especially wiping before flash and letting it sit on first boot. Big improvement in stability!
I will, thanks!
OK, having a huge problem with my Nexus 4. I'm still running stock kernel/ROM (although I am rooted) and everything about the phone works great EXCEPT for the phone itself! What I mean by this is: everything works (data, texts, tethering, et cetera), I can make and receive calls... but on those calls, there is no sound in *either direction*; when on a call, the mic doesn't pick up my voice, nor does the speaker relay the caller's voice. WTF?
My in-call volume is set to maximum, as checked via Power Toggles.
I've also noticed that the phone has a hell of a time hanging up after a call. For instance, I make a call on the N4 (again, no voice/sound during said call), and when I go to hang up the phone screen simply says "hanging up" and hangs like that for almost a minute. If I try to make another call after that, I get an error "Call Not Sent".
Any ideas how I might be able to track this problem down?
I should also mention that I don't know how long this problem has been present. I really don't use voice calling very much. When I tested the phone when I first received it, I simply made a call from it and to it from our land line and made sure it rang... I didn't think that there might be any issues with the call itself!
I have a brand new N4 that I just rooted using WugFresh toolkit and I see now that I can't hear anything during a call nor can the other person hear anything.
I've tried downgrading to .33 and .27. Also reflashing .48 with no success.
What should I do?
If you are experiencing the same problem I was, it wasn't fixable. I tried everything (reflashing stock, trying different ROMs, etc.)... and apparently it was just a hardware defect. I contacted Google and after explaining the issue (which they hadn't heard about at that point) they shipped me a new phone, which works perfectly.
I would highly recommend not wasting your time trying to diagnose the issue further and get in touch with Google about getting a replacement.
Cheers,
Matt
Thanks a lot for getting back to me. I contacted them and they already sent a replacement unit.
I found a thread on Google forums with six pages of people complaining about this. Apparently is not an isolated problem. Half of the people have the problem after updating to 4.2.2 and the other half (last pages) are all with new phones (4.2.2).
jumped in been a while since I had a play with LS - first impression love the splash screen :good:
Same problem, no warranty
Lucky you guys who were still under warranty. My Nexus 4 is 2 years old now and I just got this problem. It seems to be software related. The mic and speaker works for anything else other than placing phone calls. Furthermore, even if I plug a standard headset thought the 3.5mm jack, still no luck. The same with bluetooth headset.
It's interesting that when this problem started I would be able to place or receive a call once per reboot, i.e., after rebooting, the speaker and mic would work on the first call, but not for the second call unless I reboot the phone. Now I doesn't work even after reboot.
Gargabe?
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
I have the same problem.
Reverting to stock solved the issue form me until a fix for CM11 will be found.
BTW there is a bug report for CM11.
I can't post links but the code is CYAN-5728 on the CM bugtracking system.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
The issue is with Google Play Services. more specifically the checkin service within it.
(this is from the CM bugtracking system , code: CYAN-5728, as stated by pupillo)
download/install the app "DisableService" from the play store. (must be rooted)
under the [System] tab, browse to "Google Play Services", tap it, then browse to "checkinservice", uncheck. (it will prompt for superuser, allow)
restart phone
try placing/receiving a call
none of u guys spent even 1 second to check this forums for answer. there have been at least 2-3 threads about this issue, all of them containing/linking to the fix.
Does anyone else have periodic issues where you'll receive a phone call or iniate one and you cannot hear the the person and they can't hear you?
Whats the problem?
Does nobody have this issue?
BrandonPrice31 said:
Does anyone else have periodic issues where you'll receive a phone call or iniate one and you cannot hear the the person and they can't hear you?
Whats the problem?
Click to expand...
Click to collapse
Yes, this happens when I call my wife but I don't think it's the device :laugh:
All kidding aside, I have not experienced this issue but to troubleshoot, does this behavior occur when you are calling the same person or with multiple people. Is there just a delay and then say, within 15 seconds or so, you are both able to hold a conversation without issue or must you disconnect the call and phone back. Is the behavior happening when you're calling a land line or another mobile user? If you think this is specific to your device, make sure you have a backup and try doing a factory reset. It's possible you have a minor glitch in the software that's causing some erratic behavior to occur but it's hard to further comment without having you complete some basic troubleshooting steps as indicated above.
cellrama said:
Yes, this happens when I call my wife but I don't think it's the device :laugh:
All kidding aside, I have no experienced this issue but to troubleshoot, does this behavior occur when you are calling the same person or with multiple people. Is there just a delay and then say, within 15 seconds or so, you are both able to hold a conversation without issue or must you disconnect the call and phone back. Are the calls happening when you're calling a land line or another mobile user? If you think this is specific to your device, make sure you have a backup and try doing a factory reset on your device. It's possible you have a minor glitch in the software that's causing some erratic behavior to occur but it's hard to further comment without having you complete some basic troubleshooting steps as indicated above.
Click to expand...
Click to collapse
It seems to be happening with both landline and cell phones - periodically when sending or receiving a call I can't hear the person and they can't hear me. If I call them back or they call me back it works fine again?
Is this a hardware defect? I've tried taking out the battery, restarting the phone etc.
BrandonPrice31 said:
It seems to be happening with both landline and cell phones - periodically when sending or receiving a call I can't hear the person and they can't hear me. If I call them back or they call me back it works fine again?
Is this a hardware defect? I've tried taking out the battery, restarting the phone etc.
Click to expand...
Click to collapse
Have you rooted your device or is it factory? It's possible it could be a hardware issue but I'm leaning more towards the software. I'm going to assume this is happening with multiple calls inbound/outbound and is not a specific instance with a single caller. Leaning more towards a software issue, you have already done a battery pull and rebooted the device and this did not resolve. As an alternative option, ensure you have a backup of your device and do a factory reset:
Settings | General | Backup and Reset | Factory Reset
This should restore the device to factory settings. Test the device now to see if you exhibit the same behavior. If so, I'm assuming it would be hardware related with the software not engaging the hardware properly to handle the call. If so, you have a 1 year manufactures warranty on the device assuming you have not rooted.
Hope this helps!
I'm having same issue worked last night call today no one can hear me. :crying: it's not rooted and 2 days old.
I face similar problem specially in outbound calls
while in inbound calls for the first trial the call fails just 1 sec after I pick up. In the second time it goes normaly.
Any idea ?
Thank you
Still an issue
cellrama said:
Have you rooted your device or is it factory? It's possible it could be a hardware issue but I'm leaning more towards the software. I'm going to assume this is happening with multiple calls inbound/outbound and is not a specific instance with a single caller. Leaning more towards a software issue, you have already done a battery pull and rebooted the device and this did not resolve. As an alternative option, ensure you have a backup of your device and do a factory reset:
Settings | General | Backup and Reset | Factory Reset
This should restore the device to factory settings. Test the device now to see if you exhibit the same behavior. If so, I'm assuming it would be hardware related with the software not engaging the hardware properly to handle the call. If so, you have a 1 year manufactures warranty on the device assuming you have not rooted.
Hope this helps!
Click to expand...
Click to collapse
Was there ever a final resolution to this issue? I am experiencing the same issue.
Inbound or outbound calls are made, connected, but neither side can hear the other.
My phone is factory, not rooted.
I have done a battery pull/reset. That worked in the past. Not as effective anymore.
I have cleared cache through boot recovery. That worked for a wile. Last few times has not worked.
I have done a factory reset. That allowed me to use the phone feature for 3 days!
Any hint as to how to remedy would be amazing!
PLEASE HELP!!
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
First try a data factory reset, if that doesn`t help refash the stock rom with odin 3.09 and after that factory reset/wipe cache in recovery.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
Im having the same issue, i cleared the cache, did a factory reset and made sure s voice was turned off, it cleared the issue up for about a month. Recently i have been having this issue happen more and more. Im starting to think it may have something to do with the Bluetooth or the visual Voice mail / voice mail. Anyone else have any ideas on what else to try or do ? The only problem is recreating the environment to cause it to happen. Right now its completely random.
This happens every few months, my phone Mi 9T just stops receiving messages out of the blue. Using google message app, I am able to send message but if the recipient replies i will not receive. May never even receive till weeks later. I have moved the sim card into a different phone and it can receive and send with no issues so I don't think its my services.
After swapping sim cards I received all the messages i never got and then I put the sim card back into the Mi 9T and it seems normal again. Until randomly stopping again.
I like the phone and don't want to spend more money to replace a mint condition phone but this issue makes the phone a real pain to use, sometimes even unusable for messages and calls.
Has anyone encountered this issues and solved it?
I was considering if rooting and flashing a new OS from this forum will make the issue disappear.
I have those same issues honestly I've yet to find a fix. now that gpay has stopped working on miui 12 I'm gonna try rooting again and see if that fixes it
I fixed it by flashing Lineage OS, everything message and call related are working perfectly. With stock firmware notifications broke half the time, I missed a lot of professional calls with teams app, no notifications on screen for sms.... Despite all being set up
mchtt said:
I fixed it by flashing Lineage OS, everything message and call related are working perfectly. With stock firmware notifications broke half the time, I missed a lot of professional calls with teams app, no notifications on screen for sms.... Despite all being set up
Click to expand...
Click to collapse
I'm trying to do the same now , however I cant seem to get it to boot was there a guide you used or just standard unlockboot, twrp, wipe and flash?
Flash rom with twrp then
FORMAT DATA with twrp
(Button at the bottom right of the Wipe pannel)
Then you will be able to boot ?