Does anyone else have periodic issues where you'll receive a phone call or iniate one and you cannot hear the the person and they can't hear you?
Whats the problem?
Does nobody have this issue?
BrandonPrice31 said:
Does anyone else have periodic issues where you'll receive a phone call or iniate one and you cannot hear the the person and they can't hear you?
Whats the problem?
Click to expand...
Click to collapse
Yes, this happens when I call my wife but I don't think it's the device :laugh:
All kidding aside, I have not experienced this issue but to troubleshoot, does this behavior occur when you are calling the same person or with multiple people. Is there just a delay and then say, within 15 seconds or so, you are both able to hold a conversation without issue or must you disconnect the call and phone back. Is the behavior happening when you're calling a land line or another mobile user? If you think this is specific to your device, make sure you have a backup and try doing a factory reset. It's possible you have a minor glitch in the software that's causing some erratic behavior to occur but it's hard to further comment without having you complete some basic troubleshooting steps as indicated above.
cellrama said:
Yes, this happens when I call my wife but I don't think it's the device :laugh:
All kidding aside, I have no experienced this issue but to troubleshoot, does this behavior occur when you are calling the same person or with multiple people. Is there just a delay and then say, within 15 seconds or so, you are both able to hold a conversation without issue or must you disconnect the call and phone back. Are the calls happening when you're calling a land line or another mobile user? If you think this is specific to your device, make sure you have a backup and try doing a factory reset on your device. It's possible you have a minor glitch in the software that's causing some erratic behavior to occur but it's hard to further comment without having you complete some basic troubleshooting steps as indicated above.
Click to expand...
Click to collapse
It seems to be happening with both landline and cell phones - periodically when sending or receiving a call I can't hear the person and they can't hear me. If I call them back or they call me back it works fine again?
Is this a hardware defect? I've tried taking out the battery, restarting the phone etc.
BrandonPrice31 said:
It seems to be happening with both landline and cell phones - periodically when sending or receiving a call I can't hear the person and they can't hear me. If I call them back or they call me back it works fine again?
Is this a hardware defect? I've tried taking out the battery, restarting the phone etc.
Click to expand...
Click to collapse
Have you rooted your device or is it factory? It's possible it could be a hardware issue but I'm leaning more towards the software. I'm going to assume this is happening with multiple calls inbound/outbound and is not a specific instance with a single caller. Leaning more towards a software issue, you have already done a battery pull and rebooted the device and this did not resolve. As an alternative option, ensure you have a backup of your device and do a factory reset:
Settings | General | Backup and Reset | Factory Reset
This should restore the device to factory settings. Test the device now to see if you exhibit the same behavior. If so, I'm assuming it would be hardware related with the software not engaging the hardware properly to handle the call. If so, you have a 1 year manufactures warranty on the device assuming you have not rooted.
Hope this helps!
I'm having same issue worked last night call today no one can hear me. :crying: it's not rooted and 2 days old.
I face similar problem specially in outbound calls
while in inbound calls for the first trial the call fails just 1 sec after I pick up. In the second time it goes normaly.
Any idea ?
Thank you
Still an issue
cellrama said:
Have you rooted your device or is it factory? It's possible it could be a hardware issue but I'm leaning more towards the software. I'm going to assume this is happening with multiple calls inbound/outbound and is not a specific instance with a single caller. Leaning more towards a software issue, you have already done a battery pull and rebooted the device and this did not resolve. As an alternative option, ensure you have a backup of your device and do a factory reset:
Settings | General | Backup and Reset | Factory Reset
This should restore the device to factory settings. Test the device now to see if you exhibit the same behavior. If so, I'm assuming it would be hardware related with the software not engaging the hardware properly to handle the call. If so, you have a 1 year manufactures warranty on the device assuming you have not rooted.
Hope this helps!
Click to expand...
Click to collapse
Was there ever a final resolution to this issue? I am experiencing the same issue.
Inbound or outbound calls are made, connected, but neither side can hear the other.
My phone is factory, not rooted.
I have done a battery pull/reset. That worked in the past. Not as effective anymore.
I have cleared cache through boot recovery. That worked for a wile. Last few times has not worked.
I have done a factory reset. That allowed me to use the phone feature for 3 days!
Any hint as to how to remedy would be amazing!
PLEASE HELP!!
Related
Less than two weeks in, the touch dual has developed a major fault.
The microphone isn't being connected on outgoing calls, and similarly on receiving calls via the bluetooth headset (Moto HS820), sound isnt being routed through.
Anyone else had similar issues?
I am experiencing the same problem
tried hard resetting it?
eroG said:
tried hard resetting it?
Click to expand...
Click to collapse
It keeps on coming back though after every reset, and to be honest thats not the sort of thing you should have to do for the primary function as a phone.
If it can't make or take calls reliably, then as nice as it is in most other areas, it makes it useless.
send it back to repair :\
Called in at the store this morning, waiting for the network to do a line test ... typical, Oranges systems were down.
Total pita, I work for the company that supplies a large amount of Oranges infrastructure. Once they've got a fault code, it'll be replaced.
OK, having a huge problem with my Nexus 4. I'm still running stock kernel/ROM (although I am rooted) and everything about the phone works great EXCEPT for the phone itself! What I mean by this is: everything works (data, texts, tethering, et cetera), I can make and receive calls... but on those calls, there is no sound in *either direction*; when on a call, the mic doesn't pick up my voice, nor does the speaker relay the caller's voice. WTF?
My in-call volume is set to maximum, as checked via Power Toggles.
I've also noticed that the phone has a hell of a time hanging up after a call. For instance, I make a call on the N4 (again, no voice/sound during said call), and when I go to hang up the phone screen simply says "hanging up" and hangs like that for almost a minute. If I try to make another call after that, I get an error "Call Not Sent".
Any ideas how I might be able to track this problem down?
I should also mention that I don't know how long this problem has been present. I really don't use voice calling very much. When I tested the phone when I first received it, I simply made a call from it and to it from our land line and made sure it rang... I didn't think that there might be any issues with the call itself!
I have a brand new N4 that I just rooted using WugFresh toolkit and I see now that I can't hear anything during a call nor can the other person hear anything.
I've tried downgrading to .33 and .27. Also reflashing .48 with no success.
What should I do?
If you are experiencing the same problem I was, it wasn't fixable. I tried everything (reflashing stock, trying different ROMs, etc.)... and apparently it was just a hardware defect. I contacted Google and after explaining the issue (which they hadn't heard about at that point) they shipped me a new phone, which works perfectly.
I would highly recommend not wasting your time trying to diagnose the issue further and get in touch with Google about getting a replacement.
Cheers,
Matt
Thanks a lot for getting back to me. I contacted them and they already sent a replacement unit.
I found a thread on Google forums with six pages of people complaining about this. Apparently is not an isolated problem. Half of the people have the problem after updating to 4.2.2 and the other half (last pages) are all with new phones (4.2.2).
jumped in been a while since I had a play with LS - first impression love the splash screen :good:
Same problem, no warranty
Lucky you guys who were still under warranty. My Nexus 4 is 2 years old now and I just got this problem. It seems to be software related. The mic and speaker works for anything else other than placing phone calls. Furthermore, even if I plug a standard headset thought the 3.5mm jack, still no luck. The same with bluetooth headset.
It's interesting that when this problem started I would be able to place or receive a call once per reboot, i.e., after rebooting, the speaker and mic would work on the first call, but not for the second call unless I reboot the phone. Now I doesn't work even after reboot.
Gargabe?
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
I have the same problem.
Reverting to stock solved the issue form me until a fix for CM11 will be found.
BTW there is a bug report for CM11.
I can't post links but the code is CYAN-5728 on the CM bugtracking system.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
The issue is with Google Play Services. more specifically the checkin service within it.
(this is from the CM bugtracking system , code: CYAN-5728, as stated by pupillo)
download/install the app "DisableService" from the play store. (must be rooted)
under the [System] tab, browse to "Google Play Services", tap it, then browse to "checkinservice", uncheck. (it will prompt for superuser, allow)
restart phone
try placing/receiving a call
none of u guys spent even 1 second to check this forums for answer. there have been at least 2-3 threads about this issue, all of them containing/linking to the fix.
Ok ive been pulling my hair out for a while with this problem so im really hoping you guys can give me some answers or suggestions to help me fix it My Girlfriend has the Galaxy S5 SM-G900V. Baseband version G900VVRU2BOG5 So rooting or custom ROMS is out of the question so that leaves me with trying to diagnose and eliminate this problem without a easy way out.
Ok the problem is once she updated the phone to lollipop she had all the common problems that come with it over time i have slowly eliminated them with factory resets and cache cleaning and such although i have one problem that not even verizon can figure out. The phone itself with occassionally and randomly just refuse to make or receive calls its a very odd problem because the phone will send and receive sms and mms just fine when this happens but when we try to dial out it just sits at dialing and never connects, when calls are dialed into the phone it will ring 5 times or so then go to voice mail or just go straight to voicemail altogether without ever ringing the s5 shows no sign of anyone ever trying to call at all no ringing no records nothing. Once in a blue moon it will ring 4 times on the dial in and then the s5 will start ringing around the 5th ring which is extremely long time IMO. This happens very randomly and in all different locations i have disabled call blocking and auto reject i have tried safe mode to only experience the same problems, i have factory reset several times. Verizon opened a ticket with there tier 2 techs and network development team to check out the issue they tell us everything is completely fine and theres nothing they can see wrong. But they do not deny the problem is there they just cant explain it. Now get this, This is the second phone that has done this to her Ther first one had the same problem and was warranty claimed this is the second phone and same exact issues. Im not sure what else i can do i am a very tech savy person and this one has got me stumped the only thing i can see thats odd for me is the phone has 3 Phone services running in the background But I believe this may have something to do with the Touchwiz Easy Or Regular Home UI althought im not sure why it would use seperate apps. Anyway any input would be helpful Thanks
Hi Guys
I am having this weird problem of having random beeps from phone's earpiece while on the call.
It happens almost 7/10 times and is really annoying. Samsung did wipe and restore the ROM, the phone is updated but still, it is there.
they even kept the phone for 10 days but couldn't identify the problem and are still analysing the logs.
Now I read on many forums that it can be related to WiFi or advanced calling. I keep my WiFi off always when not using and since it is Indian phone, Advance Calling is not applicable and hence not there in the settings.
Any idea guys what can I do?
Really need help in this.
sorry if in any way I repeated the problem, but couldn't find any similar thread.
Thank you
Hi
Friends I gave my phone to Samsung and they kept and used it and found nothing.
Now I have my phone and I can hear the same noise again. What should I do?
Samsung says if you can prove it, we can identify and can repair or replace, but we don't know what to do now?
Can anyone help me here, pleaaseeeeee?
I am so disgusted with this. I love this phone but this random clicking while talking and it is like 2-3 clicks per second. Highly irritating. But when I really press the phone hard on my ear, it gets suppressed. doesn't vanish, but less.
Someone please suggest what should I do??
Anyone else find that every once in a while you'll call someone and won't be able to hear anything and they won't hear you until you call them back? Happens when I call out from time to time. Very frustrating.
Tried wiping dialer data. Also tried reinstalling app updates from the play store, no change.
xxBrun0xx said:
Anyone else find that every once in a while you'll call someone and won't be able to hear anything and they won't hear you until you call them back? Happens when I call out from time to time. Very frustrating.
Tried wiping dialer data. Also tried reinstalling app updates from the play store, no change.
Click to expand...
Click to collapse
If you're on sprint I've been having the same issues.
Sent from my Essential PH-1 using Tapatalk
AxxPyrtlexx20 said:
If you're on sprint I've been having the same issues.
Click to expand...
Click to collapse
I'm actually on ATT, which means it's probably not carrier related. Wonder if anyone knows of any alternate dialers that would work? Could see if it's app related or driver related.
I've done this but found my phone was on mute. Next time it happens check to see if that's the case. I think maybe it is easy to hit with your face?
I had the same issue but it would work with some numbers and not with others. I found a setting under the caller that was turned on for hearing aid support. Once I turned that off, it seems that my issues have gone away.
10 hours into the phone (got mine this AM) and I like the device but still not a fan of the camera, even with the Google camera port. Some things essentially (intentional) seem half baked or not thought completely through.
I just downloaded the MS Launcher and I have to say, I like it a lot. I'm considering keeping that the stock launcher.b
Same issue, my face it's the mute button all the time.
Happened twice in a day, I had to reset everything and still same if I restore all apps from back and/or if I connect my phone to car bluetooth --> safe unlock.