Axon 7 A2017U No Mobile Data after Oreo Flash - ZTE Axon 7 Questions & Answers

I recently flashed to the new Oreo 8.0 Build from Nougat following this https://community.zteusa.com/discussion/53823/software-update-android-oreo-sd-card-only-axon-7-a2017u-now-on-android-oreo-b20 with a SD card.
Had no issues with the installation but now my Verizon mobile data isn't available. I still receive texts and calls but mobile data is a no go. When I first purchased this phone back in 2016, I had to do the 'Swap SIM Card' method but doing it now still doesn't give me data. Any suggestions or assistance would be appreciative as I have been dealing with this for days now.

Check your APN settings are correct

I have 4 listed with only 3 of them I am able to select. Administrative(VZWADMIN), IMS(IMS) and TracFone(TRACFONE.VZWENTP). The last is Application(VZWAP).

NietoMD said:
I have 4 listed with only 3 of them I am able to select. Administrative(VZWADMIN), IMS(IMS) and TracFone(TRACFONE.VZWENTP). The last is Application(VZWAP).
Click to expand...
Click to collapse
Can you add an apn?

Yes, I can.

If you can add an APN get your service providers APN settings.
Add each line as it shows on the setting list, then save it and you should have data etc.
The other thing to try is ...
Settings > Network and internet > Sim Cards > mobile network.
Let it scan for available networks then select your service provider.
Eg: here in Australia its,
Telstra 3G
Telstra 4G
Optus 3G
Optus 4G
Depending on your sim, don't choose 4G if its a 3G card.
Hope this helps

Syberclone said:
If you can add an APN get your service providers APN settings.
Add each line as it shows on the setting list, then save it and you should have data etc.
Click to expand...
Click to collapse
I ended up copying the APN from another phone that my SIM card could get data on. So far, so good, thanks for the help.

Related

Touch HD and AT&T EDGE - Cannot Connect

Hello, Has anyone been able to connect to AT&T Edge on their Touch HD? I can't seem to connect to it. I tried the below settings and it still wouldn't connect. I have the PPC $30 unlimited data plan from AT&T. Please help!
1. Start > Settings > Connections > Connections
2. Manage existing connections
3. If you see SingTel already in there, click edit. Otherwise, click New
4. Put in a new name (I just used "att")
5. Access point name: wap.cingular. Hit Next
6. User name: [email protected], password: cingular1, no domain
7. Hit Finish
I'm on ATT with my Touch HD and I have a big "E" on my status bar... I assume that means I'm on the edge network
I have edge on mine also. I connect using the media net @ $15 (unlimited data) a month. As att doesn't know what phone I have
Try to take your SIM card out, boot the phone, pull the battery out with the phone still on, then replace your SIM card & boot up again. 2nd, under MediaNet Settings, Proxy Tab, make sure that 1st box is checked only. The only other thing I can see different, CAPITALIZE the Username. Instead of "[email protected]" do "[email protected]" I don't know if that matters or not. Mine works fine & this is what I have. Good luck
i'm having the same problem with my touch hd ....new to at&t but it worked fine with my tmobile sim card .....only thing i can think of is cuz its a 3g sim card ????
starbuck123 said:
3. If you see SingTel already in there, click edit. Otherwise, click New
Click to expand...
Click to collapse
why would you have singtel ?!??! my guess is when you first booted up the phone with your at&t sim card, you rushed through the sim/connection setup process, which is semi automatic. at some step during that process, you need to select the correct carrier from a drop down list. ALL carriers in that list will work.. with phone/celluar connection. but the data connect only works with your own, doesn't matter if you change the settings in a wrong provider afterwards. so my suggestions is. either you can keep on digging through the settings, and may be you will find the correct setting. or you can go to settings->connections-> delete all the connections, and reinsert your sim card and let the auto process take over and select the correct provider.
I had the same issue when I first received my phone as the connection setup wizard incorrectly setup AT&T. I deleted the settings and created a new "My ISP" with all the settings above. Then of course in "network management" make sure that the top box "Programs that automatically connect to the Internet should connect using:" select "My ISP"
i jus got my htc touch hd 2day but i cannt connect to the internet... i have the blackberry bold data plan... does that work or i have to change my data plan....

[Q] unlocked tmobile hd2 no data connection??? please help

i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha

[Q] Nexus 7 3G with no IMEI?

I bought this Nexus 7 3G used. When I put in an AT&T sim card from my Galaxy Note 2, no phone no and IMEI displayed, is it defective?
I doubt its defective, probably just not set up correctly.
Goto Settings then under Wireless & Networking click More.. then Mobile Networks and make sure Data enabled is checked. The you will have to find out AT&T's APN and enter that in Access Point Names and then choose a Network operator. In a nutshell, copy all the settings from the working Note 2's Mobile Networks settings.
Start with that and report back.
r00t4rd3d said:
I doubt its defective, probably just not set up correctly.
Goto Settings then under Wireless & Networking click More.. then Mobile Networks and make sure Data enabled is checked. The you will have to find out AT&T's APN and enter that in Access Point Names and then choose a Network operator. In a nutshell, copy all the settings from the working Note 2's Mobile Networks settings.
Start with that and report back.
Click to expand...
Click to collapse
On my Nexus 7 3G:
Data was checked enabled.
On my Note II
Access Point Names: ATT Phone
Network operators: Default setup
How do I get IMEI no. on Nexus 7? Thanks. I installed phone apps. I tried to call it and tried to call out, all failed.
Settings > About Tablet > Status
r00t4rd3d said:
Settings > About Tablet > Status
Click to expand...
Click to collapse
OK, got it. Thanks.
Can the Nexus 7 be modified to make calls and receiving calls? Thanks.
SamOntario said:
Can the Nexus 7 be modified to make calls and receiving calls? Thanks.
Click to expand...
Click to collapse
Did you get the data working correctly with the sim card ? If so.....
It doesnt need to be modified, just use a VOIP app like Groove-IP, its works in conjunction with Google Voice. I use it to make and receive calls on my wifi only N7 all the time.
r00t4rd3d said:
Did you get the data working correctly with the sim card ? If so.....
It doesnt need to be modified, just use a VOIP app like Groove-IP, its works in conjunction with Google Voice. I use it to make and receive calls on my wifi only N7 all the time.
Click to expand...
Click to collapse
I bought a T-mobile sim card $10 and another $16 for 8 days of use + tax. Inserted the sim card and then I did not know what to do with it and put it inside a drawer and today I got it, it said no services and the T-mobile cell no. was gone. Before I bought the sim card and the $2 per day charge, T-mobile CS said I will only be charged when I used their services. I did not used their services just inserted the sim card and now there is no services and no cell phone no. on the sim.
I registered with Google Voice and get a new number but I have not yet set it up how to use with free VOiP apps on Play Store. It is not as intuitive to make a call as an ordindary cell phone.

ZE551KL - Data Service only available on 1 SIM

Help!! I just got the phone and i have 2 AT&T SIM cards installed only the sim that i select as preferred data sim gets data service. Second sim card only receives 2g cellular service. which is ok other than the following 2 things. MMS messages need data service to work correctly and 2g cellular service is horrible in my building at work. I have tried manually selecting network but only available option for secondary sim is 2g. also tried manually setting up a new APN but didn't seem to change anything. my data connectivity and cellular reception flip when changing preferred data sim . so i know its not a sim card issue
I am not rooted
os = 5.0.2
build LRX22G.WW
KERNEL = 3.10.49-gaa8154f
1.16.40.763#1
baseband version = 202c10_10_10.0.0_151106
Do you have the option to set the preferred network type for both SIM cards separately?
It's under Settings > More (Under Wireless & networks) > Cellular network settings > Preferred Network Type
I only use 1 SIM so I can't see what additional options are available when you use two.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Do you have the option to set the preferred network type for both SIM cards separately?
It's under Settings > More (Under Wireless & networks) > Cellular network settings > Preferred Network Type
I only use 1 SIM so I can't see what additional options are available when you use two.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
No preferred type is for both i have it selected to 4g/3g/2g i can select the network operators independently. once i search for network one sim gets 4/3/2g options and the second only get 2g as an option. AT&T and Tmobile are showing up
Hmm wish I knew more about this to help you out but I don't have any experience with running two SIM cards in a phone.
Have you used both of these SIM cards in another phone before and had them both work as intended simultaneously?
It could just be a limitation of the phone, maybe it can't have two separate 4G connections at once on the same network?
I'm just throwing ideas out there.
Sent from my ASUS_Z00TD using Tapatalk
Well I am having a similar issue, I have a bell sim I would like to run as 2g and a koodo sim I would like to be the full 4g. The phone refuses dual active, only card selected for data connection functions; I can choose either, but only one functions at a time except for a couple minutes after switching via dual sim settings
---edit---
I forgot to mention, it activates during a call as well
Sent from my SM-T530NU using Tapatalk
The phone specs say it can only connect to a LTE/3G network on one SIM at only one time. The secondary SIM can only connect to 2G-GSM.
wykydwyrm said:
Well I am having a similar issue, I have a bell sim I would like to run as 2g and a koodo sim I would like to be the full 4g. The phone refuses dual active, only card selected for data connection functions; I can choose either, but only one functions at a time except for a couple minutes after switching via dual sim settings
---edit---
I forgot to mention, it activates during a call as well
Sent from my SM-T530NU using Tapatalk
Click to expand...
Click to collapse
Given the phone specs. Your connection problem is caused by neither Telus(Koodo) or Bell have a 2G network. Yeah so the phone is pretty much useless to Canadians if you want Bell/Telus/Wind/Videotron on the secondary SIM.
I have used my phone (same model) with two SIM's (ATT and T-Mobile). You can enable data only on a device at a time, but it can be on any of the two SIM's. This is mentioned in the phone specs.
http://www.asus.com/us/Phone/ZenFone-2-Laser-ZE551KL/specifications/
Scroll down to the end note.
Other phones cannot even activate the 4G on the secondary SIM.
It's a little confusing maybe to switch the data, but it can be done - from Android settings.
Ahh, well its still a sweet phone; manually switching isn't a big deal
Sent from my SM-T530NU using Tapatalk

How can i force the OnePlus 6T to an specific network?

Okay, so I am on Verizon and I purchased the OnePlus 6T straight from OnePlus website. I have the 8gb ram and 256gb storage model. I have unlocked the bootloader but haven't installed a custom recovery or rooted yet. Just wanted to unlocked bootloader since it requires a wipe of device storage in case for the future.
Anyways, the phone works amassing, battery life is great, I had a pixel XL before this, screen is fantastic and is plenty fast but I have ran into an issue. The phone was activated on Verizon using Sim 1. Signal is not an issue, always have LTE from Verizon and way better signal than pixel XL ever had.
My issue is I live in a border town with Mexico and I just noticed that when I am close to the border, like within a mile the phone switches to Movistar cell provider. Movistar is a Mexican cell phone provider. Is not that I lost signal because my pixel XL had signal all over there before and the OnePlus 6T is stronger, is just that apparently the Movistar provider has a stronger signal on that area and the phone is choosing to pick up the stronger signal, even if it means going off and switching to roaming.
It doesn't cost me any $$ and speed is wicked fast while roaming but Verizon will only allow 0.5gb of roaming per day which limits the usability of the phone. Anyways, thanks for reading my long post, just wanted to give some context to the question and hopefully find an answer. Like i said, I did search and didn't find anything. If I have to root to install an add-on or an app that lets me pick my signal please advise. Also I know that I still have a strong Verizon signal because I used ltediscovery app to check and it shows the signal strength of whatever many signal phone is picking up.
Thanks in advance for reading and for answers.
One option might be Network Signal Guru in the Play Store (requires root). It's the only app I've found that allows the user to lock the phone to a specific band - which might help with your situation.
phil737 said:
One option might be Network Signal Guru in the Play Store (requires root). It's the only app I've found that allows the user to lock the phone to a specific band - which might help with your situation.
Click to expand...
Click to collapse
Outstanding sir. Thanks for the information. I guess time to root then for me. Been waiting for a stable recovery for OnePlus 6T but I supposed no harm so far using current version of twrp, as far as I have read.
have you tried going to settings, internet, sim, sim1, network provider, disabling the automatic option and selecting your preferred provider manually? this way you will stick to that selection
OnkeIM said:
have you tried going to settings, internet, sim, sim1, network provider, disabling the automatic option and selecting your preferred provider manually? this way you will stick to that selection
Click to expand...
Click to collapse
Either I do not have that option or I couldn't follow the steps.
When I go to settings, wifi & internet, Sim, sim1 then I see what is on the attached screenshot.
it seems you are missing some options
it should look like this: network operator
try to search for operator or network on the main options screen at the search bar on top.
if still no luck than maybe there is something wrong with your sim card or apn settings. you should try to contact OnePlus support than.
OnkeIM said:
it seems you are missing some options
it should look like this: network operator
try to search for operator or network on the main options screen at the search bar on top.
if still no luck than maybe there is something wrong with your sim card or apn settings. you should try to contact OnePlus support than.
Click to expand...
Click to collapse
Mine does have network operator anywhere.
I look through all the settings and nowhere to be found. I am on Verizon network and only sim1 has a card in it.
Sim2 is empty.
I can get to the special settings through *#*#4636#*#* and even there changing different LTE settings keeps reconnecting to roaming network since the tower is like a stone through away.
Any other options would be greatly appreciated. Also the app that was suggested in 2nd post, rooted phone to try it and that option if it works is behind pay part and that app fee is $50/m. A bit steep for me so looking for options still.
Thanks in advance
Couldn't you just disable roaming?
AsuraDas said:
Couldn't you just disable roaming?
Click to expand...
Click to collapse
I could but I only have an option for disabling data roaming, not roaming all together. I tried it in the past and all it did was kept me connected to the roaming network and turned off the data off of the roaming network connection. Meaning I had zero data connectivity.
I wonder if putting a Sim in sim2 slot would open up more settings ?
If anyone is using 6T on Verizon could you please go to wifi & network, sim1 and see if you get any more options than what I posted on previous ss about 3 post ago.
Thanks in advance
rfvreynoso said:
Mine does have network operator anywhere.
I look through all the settings and nowhere to be found. I am on Verizon network and only sim1 has a card in it.
Sim2 is empty.
I can get to the special settings through *#*#4636#*#* and even there changing different LTE settings keeps reconnecting to roaming network since the tower is like a stone through away.
Any other options would be greatly appreciated. Also the app that was suggested in 2nd post, rooted phone to try it and that option if it works is behind pay part and that app fee is $50/m. A bit steep for me so looking for options still.
Thanks in advance
Click to expand...
Click to collapse
do you have a carrier locked device? that might prevent you from doing changes to your sim.
OnkeIM said:
do you have a carrier locked device? that might prevent you from doing changes to your sim.
Click to expand...
Click to collapse
I don't believe this is carrier locked since I bought straight from OnePlus website. Hell, I was even charge a currency conversion fee by my credit card cause the purchased was in foreign currency.
rfvreynoso said:
I don't believe this is carrier locked since I bought straight from OnePlus website. Hell, I was even charge a currency conversion fee by my credit card cause the purchased was in foreign currency.
Click to expand...
Click to collapse
you should try another sim (family or friends) and check if the missing option appears. maybe try your sim in another phone too.
lastly you could try a full factory reset (deletes all data)
at the end if it still does not work you really should call OnePlus for help.
also I found this app here: https://play.google.com/store/apps/details?id=com.pomo.android.networkoperators
open it and select "available networks"
that should open the missing menu to toggle operator selection...

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