Hello, Has anyone been able to connect to AT&T Edge on their Touch HD? I can't seem to connect to it. I tried the below settings and it still wouldn't connect. I have the PPC $30 unlimited data plan from AT&T. Please help!
1. Start > Settings > Connections > Connections
2. Manage existing connections
3. If you see SingTel already in there, click edit. Otherwise, click New
4. Put in a new name (I just used "att")
5. Access point name: wap.cingular. Hit Next
6. User name: [email protected], password: cingular1, no domain
7. Hit Finish
I'm on ATT with my Touch HD and I have a big "E" on my status bar... I assume that means I'm on the edge network
I have edge on mine also. I connect using the media net @ $15 (unlimited data) a month. As att doesn't know what phone I have
Try to take your SIM card out, boot the phone, pull the battery out with the phone still on, then replace your SIM card & boot up again. 2nd, under MediaNet Settings, Proxy Tab, make sure that 1st box is checked only. The only other thing I can see different, CAPITALIZE the Username. Instead of "[email protected]" do "[email protected]" I don't know if that matters or not. Mine works fine & this is what I have. Good luck
i'm having the same problem with my touch hd ....new to at&t but it worked fine with my tmobile sim card .....only thing i can think of is cuz its a 3g sim card ????
starbuck123 said:
3. If you see SingTel already in there, click edit. Otherwise, click New
Click to expand...
Click to collapse
why would you have singtel ?!??! my guess is when you first booted up the phone with your at&t sim card, you rushed through the sim/connection setup process, which is semi automatic. at some step during that process, you need to select the correct carrier from a drop down list. ALL carriers in that list will work.. with phone/celluar connection. but the data connect only works with your own, doesn't matter if you change the settings in a wrong provider afterwards. so my suggestions is. either you can keep on digging through the settings, and may be you will find the correct setting. or you can go to settings->connections-> delete all the connections, and reinsert your sim card and let the auto process take over and select the correct provider.
I had the same issue when I first received my phone as the connection setup wizard incorrectly setup AT&T. I deleted the settings and created a new "My ISP" with all the settings above. Then of course in "network management" make sure that the top box "Programs that automatically connect to the Internet should connect using:" select "My ISP"
i jus got my htc touch hd 2day but i cannt connect to the internet... i have the blackberry bold data plan... does that work or i have to change my data plan....
Related
Hey all - just got my unlocked wizard from ebay... it's a t-mobile device (has t mobile logo on it) but receives calls etc fine when I put in my att sim card, says its on ATT network, etc.
Only thing it is having trouble doing is connecting to the mobile data (it says its trying to connect to t mobile MMS - GPRS)... how do I set this device to connect to att's data network (i dont think they use gprs do they?) so I can send MMS messages?
Also.. my exchange provider said I need to upgrade my software on the mobile device if I want to use exchange push email... I need to get the "AKU2" update... now when I do this, if available, do I get this from ATT (because they are my provider) or t-mobile (because the device is t-mobile) ??
Thanks for reading the newbie questions... love the device though!
peteclark3 said:
Hey all - just got my unlocked wizard from ebay... it's a t-mobile device (has t mobile logo on it) but receives calls etc fine when I put in my att sim card, says its on ATT network, etc.
Only thing it is having trouble doing is connecting to the mobile data (it says its trying to connect to t mobile MMS - GPRS)... how do I set this device to connect to att's data network (i dont think they use gprs do they?) so I can send MMS messages?
Also.. my exchange provider said I need to upgrade my software on the mobile device if I want to use exchange push email... I need to get the "AKU2" update... now when I do this, if available, do I get this from ATT (because they are my provider) or t-mobile (because the device is t-mobile) ??
Thanks for reading the newbie questions... love the device though!
Click to expand...
Click to collapse
Here some information to setup for ATT.
http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=38077
dleeming said:
Here some information to setup for ATT.
http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=38077
Click to expand...
Click to collapse
Does this still apply though because I have a device that says t mobile on it.. the keyboard looks different from the cingular 8125.. etc?
dleeming said:
Here some information to setup for ATT.
http://forums.cingular.com/cng/board/message?board.id=cingular&thread.id=38077
Click to expand...
Click to collapse
also, i'm not upgrading from a former at&t plan.. my sim card says cingular, then they became ATT... so i was just saying ATT because cingular is now ATT
so I have a cingular sim card trying to access cingular/att network with the t-mobile device. Can you advise per my original post given this info?
See if I hit your link... following the docs...I don't have (GPRS/3G) as a choice... just Cellular Line (GPRS) .. what can I do??
Under where it says "Programs that automatically connect to the Internet should connect using:", select "New".
General Tab:
Enter a name for these settings: mMode
Modem Tab:
Add “New”.
Enter a name for the connection: mMode
Select a modem: Cellular Line (GPRS, 3G)
I use a T-Mobile MDA on the AT&T network as well, using a Cingular SIM.
A quick way to set the Media settings on the MDA is by running "Cingular WAP MediaNet MMS Settingsv2.cab" linked here.
If that link doesn't work, it's attached in the second post of this thread.
Thanks!
The .CAB worked like a charm.
Saved me from pulling my hair out!
zero0ut said:
The .CAB worked like a charm.
Saved me from pulling my hair out!
Click to expand...
Click to collapse
I will second that...I still have hair now too. Thanks!
hey guys,
I have put a sim card from my iphone 1st gen to my x1... the x1 can detect the sim and auto config itself to att setting. However it always show its on the 3G network (should be edge instead) and whenever I try to get online it will say it cannot connect to the server.... any idea on how to fix it?
I have tried to put in a att 3G sim in it and it works perfectly fine.. so I am guessing somehow the phone just like the 3G network better and always try to get itself on the 3G but not the edge??
I tried using the advance config to bring out the disable 3G tab in the communication manager... but its always gray out and nothing I can do to it.
odobo said:
hey guys,
I have put a sim card from my iphone 1st gen to my x1... the x1 can detect the sim and auto config itself to att setting. However it always show its on the 3G network (should be edge instead) and whenever I try to get online it will say it cannot connect to the server.... any idea on how to fix it?
I have tried to put in a att 3G sim in it and it works perfectly fine.. so I am guessing somehow the phone just like the 3G network better and always try to get itself on the 3G but not the edge??
I tried using the advance config to bring out the disable 3G tab in the communication manager... but its always gray out and nothing I can do to it.
Click to expand...
Click to collapse
Was your last phone the iPhone? If so you have to make sure to do 4 things before internet will work on any other phone you put that sim in
1. Call ATT&T and have them put the Xperia IMEI number on your account.
2. Change your data plan from the iPhone data plan to the "pda personal" data plan
3. Confirm all references to the iPhone are out of ATT&T systems. I had this problem a couple of weeks ago where I changed my data plan but the rep forgot to update something in the billing system which still referenced me as having an iPhone and my internet would not work until they removed it.
4. Go into the connection manager on the phone and edit the wap.cingular settings. For some reason the connection manager populates a username and password, you need to delete both values as ATT&T medianet no longer uses a username and password
Your phone showing "H" (3G) doesn't really have any bearing on if you actually have internet connectivity as my phone was doing the same thing even before I got everything straightened out with ATT&T.
jhoward1082 said:
Was your last phone the iPhone? If so you have to make sure to do 4 things before internet will work on any other phone you put that sim in
1. Call ATT&T and have them put the Xperia IMEI number on your account.
2. Change your data plan from the iPhone data plan to the "pda personal" data plan
3. Confirm all references to the iPhone are out of ATT&T systems. I had this problem a couple of weeks ago where I changed my data plan but the rep forgot to update something in the billing system which still referenced me as having an iPhone and my internet would not work until they removed it.
4. Go into the connection manager on the phone and edit the wap.cingular settings. For some reason the connection manager populates a username and password, you need to delete both values as ATT&T medianet no longer uses a username and password
Your phone showing "H" (3G) doesn't really have any bearing on if you actually have internet connectivity as my phone was doing the same thing even before I got everything straightened out with ATT&T.
Click to expand...
Click to collapse
Exactly - nicely said - now did you get an X1a or X1i?
jhoward1082 said:
Was your last phone the iPhone? If so you have to make sure to do 4 things before internet will work on any other phone you put that sim in
1. Call ATT&T and have them put the Xperia IMEI number on your account.
2. Change your data plan from the iPhone data plan to the "pda personal" data plan
3. Confirm all references to the iPhone are out of ATT&T systems. I had this problem a couple of weeks ago where I changed my data plan but the rep forgot to update something in the billing system which still referenced me as having an iPhone and my internet would not work until they removed it.
4. Go into the connection manager on the phone and edit the wap.cingular settings. For some reason the connection manager populates a username and password, you need to delete both values as ATT&T medianet no longer uses a username and password
Your phone showing "H" (3G) doesn't really have any bearing on if you actually have internet connectivity as my phone was doing the same thing even before I got everything straightened out with ATT&T.
Click to expand...
Click to collapse
hrmm... cool let me try that and see.... I was thinking I can just pop in a sim card and work =D
but do you have to change to the smartphone plane or you can use the unlimited media?
i just popped in my sim card and everything worked. didnt have to call to give them my ime number but then again, i have a prepaid phone sim card and dont know if that would make a difference.
i dont see why your wanting edge, when 3g (h) is what you should really be wanting. well anyways, you wont get edge, if 3g is available. thats your phone picking up the high speed band, it will pick up whats available. thats just my thoughts anyways.
i have an x1a
c_legaspi said:
i just popped in my sim card and everything worked. didnt have to call to give them my ime number but then again, i have a prepaid phone sim card and dont know if that would make a difference.
i dont see why your wanting edge, when 3g (h) is what you should really be wanting. well anyways, you wont get edge, if 3g is available. thats your phone picking up the high speed band, it will pick up whats available. thats just my thoughts anyways.
i have an x1a
Click to expand...
Click to collapse
well I just came back from Asia so I am just wondering why my x1 isnt connecting to edge at all
and btw... when I put that iphone sim to my blackjack 2... it did connect to the edge network instead of the 3G for some reason
is blackjack a 3g phone or edge. i thought its just an edge phone but i just looked it up and it does support 3g.
Is there any special things to do to have the tab connected to Bell's 3G network when you want to use self service data plan? My SIM card was activated, they gave me my tab's phone # and ''all'' I need to do is to access the self service thing using the tab... the thing is when trying to access the self service I received an error message saying that I must be connected to the 3G network in order to have access to the self service.
I've spent 1h45min on the phone last night with Bell to try to have the Tab connect to the 3G network with no success Even worst, the guy made me do a factory reset otherwise he would not continue troubleshooting the tab... so now I'm back to square 1 and still no 3G network.
Bell's CSR told me to go to a Bell's store to try another SIM card to see if it works and if not to return to tab because it's defective The thing is I went to 2 different Bell's store and they don't know sh*t about the SGT.
Turn off WiFi, it only works if you're connected to the HSPA network.
With WiFi off, are you able to connect to teh internets at all, or are you just having a problem using the Self Serve application?
We did try turning the wifi off, no internet connection and no self service thing. All I get is an error message saying that I must be connected to the internet to access the web lol...I know that...that's what we are trying to do.
Bell's tech said that when the SIM card is insert I should see a 3G icon somewhere on the top right side of the screen near the battery and network bar graph thing but I don't see such icon.
He also said that his system see my SIM card on the network but there's just no data going back/forth from the network and my tab.
Did you set your APN for Bell?
I bet you didnt!
It might sound dumb but I really don't know how to do this more over I hope that it's something that I we've look with the Bell's tech???
**edit** looking under ''edit access point'' all field seem ok except for user name, password and server which all show as ''not set''
rmanaudio said:
Did you set your APN for Bell?
I bet you didnt!
Click to expand...
Click to collapse
so-6 said:
It might sound dumb but I really don't know how to do this more over I hope that it's something that I we've look with the Bell's tech???
**edit** looking under ''edit access point'' all field seem ok except for user name, password and server which all show as ''not set''
Click to expand...
Click to collapse
Bell APN
Press the Menu key
Tap Settings
Tap Wireless controls
Tap Mobile networks
Tap Access Point Names
Press the Menu key
Tap New APN
Name: Bell Internet
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type: Internet + mms
Authentication Type: none
check to back sure it is the same, then reboot tab and test.
rmanaudio : My APN was already setup the same way as in your reply. I did add a new one again using the same values, rebooted and still nothing.
Try creating a second APN in that menu, call it anything you want.. just ensure it has a Name and an APN value inside (the rest can be blank).
Then move the radio button selector to the new APN you created.
Wait 30 seconds, then move the radio selector back to the Bell APN.
If your Bell account is properly set up to allow a data connection, you should see 3G appear at the top.
If not, call Bell back, ensure data is enabled on your account.
Problem solved!!
Well, case closed, everything's working perfectly now The lady who did the activation of my SIM card in the 1st place forgot to check the ''tablet'' option for the SIM card
Just sad that I've lost so much time on the phone with Bell's tech support and nobody ever look there.
Now I need to download/reinstall everything I had
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha
Is there a way to lock my Diamond2 to use SIM card only from one operator (CC 284 NC 03, Bulgaria Vivacom) ???
I want to make my girlfriend to get SIM from Vivacom .
Not so sure about the simcard part but you can configure the phone to use only 1 network. Go to phone setting, personal, phone.
On the network page, set to manual and pick the operator network u wanna use. That'll get the phone to connect to that particular network only.
Changing simcards should result in no network connection, unless the setting is changed back to auto or set to another operator..
neocyke said:
Not so sure about the simcard part but you can configure the phone to use only 1 network. Go to phone setting, personal, phone.
On the network page, set to manual and pick the operator network u wanna use. That'll get the phone to connect to that particular network only.
Changing simcards should result in no network connection, unless the setting is changed back to auto or set to another operator..
Click to expand...
Click to collapse
Good solution, but when reboot the phone I get message to select network again and she can choose another network.
Lol don't you think you are over-abusive to your gf??? What's the catch? Unlimited Viva 2 Viva calls????