Hi Guys,
I've been searching but couldn't find info on this head unit. It looks like they upgraded the screen to 7" 1024x600 on an older dual core 1.6Ghz RK3066 to make a universal 2DIN unit. It seems to be a recently released model, looks like a nice unit for a good value.
Does anyone have this HU or know about it? Hotaudio seems to be the original manufacturer, is there a better known clone of this unit?
All I can find searching for "Hotaudio 2100" are some posts on a Russian forum:
https://www.drive2.ru/l/7069581/
https://www.drive2.ru/l/7031068/
They're on Aliexpress and Ebay:
http://www.aliexpress.com/item/Dual...ole-size-176mm-101mm-No-disc/32342857044.html
http://www.ebay.com/itm/1024-600-An...mm-176mm-7-inch-navi-radio-wifi-/251948090321
Any info or ideas?
Hi. This Hotaudio RK3066 - 1024X600 HU is considered a HuiFei type, so check out the thread below for more info:
http://forum.xda-developers.com/showthread.php?t=2660662
Here's another thread on this specific HA HU that could help too:
http://forum.xda-developers.com/and...in-s07-android-4-4-using-rk3066-root-t3155372
Also, below's a link to Malaysk's Custom Rk3066 - 1024X600 ROM Images that have worked well for me with this HU:
http://forum.xda-developers.com/showpost.php?p=58249825&postcount=7614
And here's a link the MCU images for BN-HA RK3066 / RK3188 specific models:
http://forum.xda-developers.com/showpost.php?p=61291848&postcount=14139
My opinion of this HA HU is that it's inexpensively made and not perfect. For example, I had to relocate the WiFi antenna out the back, as the factory location inside of the unit created a very weak signal. To clarify, moving the antenna lead out the back of the unit increased throughput up and down by at least 10x + on my unit. Moreover, my HA HU also has an input switching issue with my vehicle's factory amp that creates a single loud popping sound through the speakers when switching from music to radio inputs or when turning the vehicle off. That said, this issue was not present at all with a prior Winmark Android HU in the same vehicle. I even installed a RCA ground loop isolator - noise filter and made sure the ground was to chassis, but the input switching loud single popping sound is still a problem with this HU. I'm guessing it's an issue with how crudely this HU the switches power, which is unlike the soft power switch and volume ramp up of my last Android HU.
Another issue with many of these Android type head units including this one is the boot up time. It's at least 20-30 seconds, but you can set the HU shut down time delay up to two hours. Still, it's not equal to having an any time almost instant on HU like my last one.
All the above said, this HU is decent if you can find it for around $200 US, but I'd recommend going with something of higher quality if cost is not a big concern, or at the least look for one of these units or similar ones with the quad core RK3188 processor and good support.
Bottom line is that these units are inexpensively made IMHO, but they can be fun to work with; thanks to Malaysk and all the excellent XDA developers and contributors. Plus, I still have not found any higher quality brand names to date that run pure android, OBD2, and have as many other app options available.
Best to all,
R
Thanks a lot for your informative post rhacy.
My unit just came in and I was wondering if this was the WiFi antenna you relocated out the back?
There seems to be an adhesive copper antenna tab taped to the inside of the chassis near the screen at the front of the unit. If you route it out the back wouldn't it put the antenna further away from the seats where you'd want the stronger WiFi signal? Was the stock placement of your antenna the same way?
Your previous Winmark HU with the instant boot up time was a Windows CE unit with Android running in a VM, or was it pure Android? I've seen the option in xdAuto firmware for the Carpad HUs to set sleep delay for 1day, 2days so it will instantly boot as long you drive every few days. I wonder if we can do that on these HuiFei units somehow?
I've seen mention in the changelog of an adapter that addresses factory amp pop by introducing a delay before switching the input, at least during turn-on. Maybe using an adapter like this might address the issue?
http://www.pac-audio.com/firmware/RP/RP4-CH11.html
Release Notes for RP firmware
2/13/2015 Rev 1.5.4.4:
Adds Fusion
Separates Sony & Pioneer
Adds Alpine VR command
Factory amp turn-on delay slightly longer to avoid turn-on pop
Fixes LED problem without proper radio selection
Click to expand...
Click to collapse
Do you have Steering Wheel Controls working with your unit? Does your vehicle have resistive controls or canbus?
I'm going to hook mine up to power and test it out, will report any issues to this thread. Anyone who has one of these Hotaudio model 2100 please post your experience.
Hi rcll,
Your more than welcome and thank you for the heads up and link for an adapter that addresses factory amp pop by introducing a delay before switching the inputs, at least at amp turn on. Cheers!
Here's a link to one I found on ebay that looks like it may work in some instances:
http://www.ebay.com/itm/PAC-TR-4-Ca...gger-Module-/191226517960?hash=item2c85fd19c8
Moreover, I'll do some more research and try to find an adapter that can sense any input switch and soft switch the amp. Well... I will if the new Android HU I just purchased has the same single loud popping sound when switching inputs or turning off. The new HU is a Joying JY-UQ124 Quad Core RK3188 1024*600 16GB 2 DIN system. It was purchased because I missed having an actual volume knob and wanted to upgrade to a quad core as well as see if it would fix the loud single pop sound issue.
Please note that I have emailed Hotaudio multiple times over the last month or so about the loud single pop sound issue when switching audio inputs etc., and Summer has stated that they are working on the problem and will send me a fix if and when they figure it out.
Also, if it helps at all, the Hotaudio HU is installed currently in a 2003 Mitsubishi Montero Limited with the factory infinity amp, 6 speakers, and a Polk sub-woofer. It's a non CANbus and non SWC SUV. As I mentioned in my previous post, there were zero single loud popping noise issues with the Winmark Android HU that I installed in the Montero prior this HA HU. The Winmark has a gentle audio input switching and a nice soft volume ramp up on any input including the radio. It was listed as a Pure Android Single DIN HU with the pop out 7" 1024x600 display and it has worked well. I only replaced it because I did not like how far it stuck out of the dash even with the display in. Plus, the display had to pop out in order for me to see my reverse camera or access my nav apps and that got old real fast. Also, I was concerned that the display motor or its ribbon cable would fail eventually.
Here's a link to Winmark Pure Android 4.1 Single DIN HU:
http://www.alibaba.com/product-detail/Pure-Android-4-1-universal-1_60150935774.html
To clarify further, the Winmark Pure Android HU is instant on when using the android music player or radio, but it does take 10 seconds for the display to pop out and up. That said, I'm guessing that there must be a sleep or standby mode for the Mstar system that Rockchip does not deploy. Plus, I know for sure that the Mstar system does not need to boot up even when the Montero has sat for days or weeks without use.
In regard to the Hotaudio WiFi Antenna, yes, mine was in the exact same spot originally. However, mine did not come with an adhesive copper antenna tab at the end of the antenna lead on the side of the case. It was just soldered to the inside sidewall of case. Your unit may perform better with the copper tab, although, I think there will still be more interference due to the antenna lead being inside the case. On mine, the difference between the factory mounting location and the lead being routed out the back (through the rear mounting bracket hole and then attached to center upper rear housing screw) has been a massive improvement in both signal strength and throughput. If I was not pressed for time during the antenna fix, I would have taken pictures as well as mounted a RP-SMA Antenna on the back housing like the one in the link below.
2.4G 2.5dBI Wireless RP-SMA Antenna with Extension Cord Cheap hot sale
http://www.ebay.com/itm/171505160014?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
Further, I did ask Hotaudio for help with the ridiculously weak wifi signal and directly related low throughput issue, but they only suggested using a USB WiFi adapter instead of the internal WiFi radio. D'oh! And even then, there was no information on which adapter would work, or how to set it up, where to get the drivers, or where to get it. In turn, I pulled the HU, relocated the antenna lead, and tried to explain to them the poor factory antenna location problem. This was more than a month ago, so hopefully they are doing a better job on new units. Please note, my Winmark HU has the WiFi antenna routed out the back and it works great. Also, the forthcoming Joying HU routes the antenna out the back too, so hopefully it will work great as well. Anyway, if you're bench testing your HU prior to install, you can at least test the signal strength and throughput and compare it to your phone etc., and then decide if you need to reroute or not. Although, if you like to connect to home or work WiFi networks, I'd recommend relocating and upgrading the antenna.
Yikes... my apologies for type rambling...
Best to all,
R
rhacy said:
My opinion of this HA HU is that it's cheaply made and far from perfect. For example, I had to relocate the WiFi antenna out the back, as the factory location inside of the unit was poorly designed to save a few cents per unit. To clarify, moving the antenna lead out the back of the unit increased throughput up and down by 10x + on my unit. Moreover, my HA HU also has an input switching issue with my vehicle's factory amp that creates a single loud popping sound through the speakers when switching from music to radio inputs or when turning the vehicle off. That said, this issue was not present at all with a prior Winmark Android HU in the same vehicle. I even installed a RCA ground loop isolator - noise filter and made sure the ground was to chassis, but the input switching loud single popping sound is still a problem with this HU. I'm guessing it's an issue with how crudely this HU the switches power, which is unlike the soft power switch and volume ramp up of my last Android HU.
Click to expand...
Click to collapse
Did you ever solve the popping sound before you switched to the Joying? This is my second HotAudio unit, my first one had a power issue. They sent me a new one at no cost, but this has the speaker popping as you described. My first one did not have this issue. And no word from Summer yet. I really don't want to go through the hassle of shipping this one back and waiting another 2 weeks for a new one. Frustrating.
vdubskey said:
Did you ever solve the popping sound before you switched to the Joying? This is my second HotAudio unit, my first one had a power issue. They sent me a new one at no cost, but this has the speaker popping as you described. My first one did not have this issue. And no word from Summer yet. I really don't want to go through the hassle of shipping this one back and waiting another 2 weeks for a new one. Frustrating.
Click to expand...
Click to collapse
Hi vdubskey,
No... I haven't solved the Hotaudio single loud popping sound when switching audio inputs or turning off yet. On an encouraging note, Summer sent me a link to new ROM and MCU images yesterday should fix the single loud audio popping sound. I'm guessing the fix is in updated MCU audio switching assembly code, but I've already installed the Joying HU and it's been working great for the most part. To clarify, out of the box the Joying HU has zero audio pop issues, decent WiFi throughput, and is obviously faster due to the quad core. The only issue with it so far is low mic volume and some background buzzing noise for the person on the receiving end of my Bluetooth paired phone calls. D'oh! There always seems to be some issue with these head units.
Anyway, if Summer has not sent you the download link to the New4_rk3066_h(20150831) ROM & MCU images yet, you can pm me for the link. Please note that I'm going to email Summer and will post the link and password here if she gives me permission to do so.
Best to all,
R
I also bought this model and with the latest files from Summer, I noticed that the input pop sounds went away : ). Super happy about that
It is too bad I have to stick with the files from HotAudio/Summer so I won't have the popping sounds. This also means I won't be able to install the Malaysk's current custom rom as you will hear the popping sounds
butthead123 said:
I also bought this model and with the latest files from Summer, I noticed that the input pop sounds went away : ). Super happy about that
It is too bad I have to stick with the files from HotAudio/Summer so I won't have the popping sounds. This also means I won't be able to install the Malaysk's current custom rom as you will hear the popping sounds
Click to expand...
Click to collapse
I have this same HU and it has been nothing short of perfect for me. Try and update the MCU to the new (20150831) HA file and then put in Malaysk's ROM. The popping sound should be MCU related not ROM so you shouldn't have any problems.
I personally haven't updated my MCU yet so I still have that popping sounds, only the ROM to Malaysk's Aug24-2015 and it's running flawless. I bearly notice the pop anyways.
butthead123 said:
I also bought this model and with the latest files from Summer, I noticed that the input pop sounds went away : ). Super happy about that
It is too bad I have to stick with the files from HotAudio/Summer so I won't have the popping sounds. This also means I won't be able to install the Malaysk's current custom rom as you will hear the popping sounds
Click to expand...
Click to collapse
Great news. She just sent me a link with a firmware date of 09/09/2015 so hopefully it fixes it. Yea I appreciate all the work Malaysk has done but all of the UI changes done are not to my taste. The stock firmware looks much better IMO. I just extract the stock firmware images and rebuild with the modded apps I use and use then flash and apply *#hct#root# to root and install xposed and get the same experience with the same look as stock. Works for me [emoji6]
Sent from my Nexus 6 using Tapatalk
Summer at Hotaudio has given me permission to post the links below that should fix the single loud audio pop when switching inputs or when turning off.
Please note that these ROM Firmware images should be for 1024x600 Hotaudio Dual Core RK3066 & Quad Core RK3188 Head Units, but I haven't testing them yet, so use at your own risk.
Hotaudio Rockchip RK3066 8-31-15 ROM Firmware & MCU Images:
http://yunpan.cn/cm4nU7wHDzcuA password:2782
Hotaudio Rockchip RK3188 9-8-15 ROM Firmware & MCU Images:
http://yunpan.cn/cmtZjSvdtbqqv password:6389
Thanks in advance for any feedback.
R
Yup that's the firmware I downloaded, the 9/8/15 one. I upgraded to a quadcore SOM for this radio. I'll try the MCU image first and see if it solves my problem and then the UPDATE image if I need to. Should get these posted to the HuiFei file server as well. At least the MCU files anyways.
Sent from my Nexus 6 using Tapatalk
vdubskey said:
Yup that's the firmware I downloaded, the 9/8/15 one. I upgraded to a quadcore SOM for this radio. I'll try the MCU image first and see if it solves my problem and then the UPDATE image if I need to. Should get these posted to the HuiFei file server as well. At least the MCU files anyways.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Thanks! Please let us know if the single loud audio pop goes away or not. Also, once you flash the MCU, could you post the MCU version number for the new RK3188 MCU from your Settings - about section?
Moreover, once I know the both the new HA RK3066 and RK3188 MCU version numbers, I'll see if I or someone can post them to the HuiFei and mega.nz file servers - ( https://mega.nz/#F!KMZnXTJC!zDFMlP4qgxEE6vQxt8rrrw ), or if you do, please let us know.
Thanks again.
R
The MCU that was included in the 3188 download is v2.73. And that is what my system already had prior. I am still getting the pop randomly when switching music and radio apps. Although I haven't got the pop on boot or shutdown yet except a very tiny one that might have been related to something else. I'll have to do some more testing.
Sent from my Nexus 6 using Tapatalk
Hey guys, I am a total noob when it comes to dealing with these android head units. I am wondering if anyone can tell me if there is any way to have music (I.e. Mp3, radio, or other sources) to play continually, or at least while I am in the Nav app. Riding in silence just to use the Nav is not cool....
vdubskey said:
The MCU that was included in the 3188 download is v2.73. And that is what my system already had prior. I am still getting the pop randomly when switching music and radio apps. Although I haven't got the pop on boot or shutdown yet except a very tiny one that might have been related to something else. I'll have to do some more testing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yikes! I updated to MCU 2.73 on my HA rk3066 about month ago and still had the single loud audio pop when switching inputs or turning off. Regardless, thanks for posting the MCU version. It's probably a waste of time, but I'll bench flash the MCU included with latest rk3066 ROM from Summer to see if it's newer than 2.73.
Bigjoe1025 said:
Hey guys, I am a total noob when it comes to dealing with these android head units. I am wondering if anyone can tell me if there is any way to have music (I.e. Mp3, radio, or other sources) to play continually, or at least while I am in the Nav app. Riding in silence just to use the Nav is not cool....
Click to expand...
Click to collapse
Try going into Settings > GPS and selecting Mixing. There, you can also adjust the volume settings between your music and gps voice directions. Please note that this GPS volume setting may not work if you're using a GPS app with text to speech street names.
Hope this helps...
Best to all,
R
butthead123 said:
I also bought this model and with the latest files from Summer, I noticed that the input pop sounds went away : ). Super happy about that
It is too bad I have to stick with the files from HotAudio/Summer so I won't have the popping sounds. This also means I won't be able to install the Malaysk's current custom rom as you will hear the popping sounds
Click to expand...
Click to collapse
Hey can you post the version number of the MCU that took the pop away. Also the firmware date? Is your unit a dual core or quadcore. Thanks.
Sent from my Nexus 6 using Tapatalk
Update: I went ahead and flashed the update.img after the MCU.img had no effect and it has resolved the speaker popping. So it turns out the even tho the MCU probably does handle the input switching, it must have been how the OS handled the execution. No facts to back that up but just my opinion. Now I have to mod this version all over again and setup my apps but oh well.
Sent from my Nexus 6 using Tapatalk
vdubskey said:
Update: I went ahead and flashed the update.img after the MCU.img had no effect and it has resolved the speaker popping. So it turns out the even tho the MCU probably does handle the input switching, it must have been how the OS handled the execution. No facts to back that up but just my opinion. Now I have to mod this version all over again and setup my apps but oh well.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Thanks for posting that the latest Update Image from Summer at Hotaudio fixes the audio pop. I did bench load the included MCU for the HA rk3066. Unfortunately, it was version 2.60, so I knew it would not help. Thanks again for verifying the fix is the new firmware.
Cheers,
R
Another update: So the newest firmware fixes the pop when switching from radio to music and vice versa perfectly. Haven't had a pop yet. But I'm still getting a random pop here and there on ignition off. So I think I'm going to going to wire my DCDC-USB power supply in-between the unit and the battery so I can use the power off delay function to make sure my amp is powered off before the unit so I don't get the pop. Hopefully it works out.
Sent from my Nexus 6 using Tapatalk
Does anyone know how to get into recovery mode? This model doesn't have physical buttons but it still has the reset button. I tried going from maylask's to the original img. After flashing, it never booted successfully and now I'm stuck on the android logo screen. Any pointers ?
had my joying sofia for a couple of years now and it has started playing up in the last couple of months
first problem was the screen becoming non responsive, fixed by following the soldering video
second problem was the gps fix getting REALLY screwed up when using any sat nav app, I put it down to overheating issues so had to switch the unit off and use my phone instead. not ideal
most recent issue has started over last 10 days or so - when the car is switched off and the keys removed the unit display stays on for approx 5 - 10 mins. It has no response and cannot be used, no presses do anything and there is no sound but the display is still "live"
I must admit i'm not impressed with the joying but it seems to be the best of a bad bunch where android head units are concerned as it has the greater community support
can anybody help?
Firstly, which Intel Sofia model & software version is it ?
Have you fitted larger heatsinks & fan for the main processing module ? This is especially important where the unit is mounted directly in front of the car heater.
For the shutdown, re-check the Joying sleep mode settings.
I had a Joying Sofia unit in my car till a few days ago. It started to slowly die after doing quite fine for over 2 years. Before it really gets on my nerves, I took it out and replaced it temporarily with a Coika PX5 unit. Seems that yours also slowly wants to make itself redundant...
It is absolutely normal that the unit remains on for another 5 minutes after removing the key. Yes, there is no audio output, and the screen cannot be touched. But one can fully use the unit from remote, e.g. via TeamViewer. This is how I noticed.
What it usually does however: turn off the display so the user does not see the Android screen anymore. This is no more working with your unit.
I do not know a specific solution for your problem.
I would try reflashing the unit, both MCU and Android. You will end up with a fresh unit however, because all of the Joying sw updates always wiped away all user data.
pwood999 said:
Firstly, which Intel Sofia model & software version is it ?
Have you fitted larger heatsinks & fan for the main processing module ? This is especially important where the unit is mounted directly in front of the car heater.
For the shutdown, re-check the Joying sleep mode settings.
Click to expand...
Click to collapse
realzoulou said:
I had a Joying Sofia unit in my car till a few days ago. It started to slowly die after doing quite fine for over 2 years. Before it really gets on my nerves, I took it out and replaced it temporarily with a Coika PX5 unit. Seems that yours also slowly wants to make itself redundant...
It is absolutely normal that the unit remains on for another 5 minutes after removing the key. Yes, there is no audio output, and the screen cannot be touched. But one can fully use the unit from remote, e.g. via TeamViewer. This is how I noticed.
What it usually does however: turn off the display so the user does not see the Android screen anymore. This is no more working with your unit.
I do not know a specific solution for your problem.
I would try reflashing the unit, both MCU and Android. You will end up with a fresh unit however, because all of the Joying sw updates always wiped away all user data.
Click to expand...
Click to collapse
to clarify -
my unit is the JY-UL124N, purchased from german warehouse 14/03/17
for the last 2 years my joying has "gone to sleep" on the immediate removal of the keys, not only in my current vehicle but also in my previous one so I do not believe it has anything to do with sleep settings. The same problem occurs when I choose "switch off" from the pulldown menu
I do not intend to try and fit heatsinks/fans - I am of the opinion that should this unit need them then surely joying should have fitted them in the first place?
I do not believe it is "absolutely normal" for the display to stay on for 5 - 10 minutes when the keys are removed/switch off is chosen, it has never done it in 2 years of ownership, has only started to do it within the last 10 days and does not do it every time
I have reflashed the unit several times, both MCU and android. same problem
to be quite honest, this unit has never really done it for me anyway - after having read the countless problems other users have suffered/endured over the last couple of years I suppose I should count myself lucky that my unit has been relatively trouble free and the problems have only recently started to manifest themselves. In my own personal opinion joying have foisted a substandard unit on the public and then sat back while we all became unpaid beta testers for them - look at all the hard work surfer63 and others have done? for free as well I might add. I should have kept my parrot asteroid smart as it was a superb unit but then parrot dropped support for it and its apps with no prior warning hence my move across to joying
I cannot put up with this thing anymore, I have never liked the music player and radio tuner interfaces anyway - they are far too "busy" and distracting. The FM tuner does not work properly. The sound is poor. The bluetooth handsfree is terrible in that people cannot hear me properly during a phone conversation. The unit is and always has been incredibly slow and laggy. The music player has a really irritating problem in that it will always play the next track alphabetically, NOT the next track of the album I am listening to. The music player also cuts off the first second or two of every track it plays.
Please everybody be aware that I do not intend to turn this into a thread knocking joying, I am just voicing my opinion that after 2 years of ownership I have not been impressed with this thing so to that end this afternoon I bought a new alpine iLX-702D. I have had many alpine units in the past and know them to be quality reliable units. And the FM tuner RDS/AF will work, properly
https://forum.xda-developers.com/an...s/how-to-update-quadcore-r16-tonghai-t3635779
Photo:
https://ibb.co/3S0Gxjq
From what I gathered, I have the above unit (vw golf 5, quad-core r16 1.6g unit, pls check photo).
The issue: MCU version unknown
For a week now, the radio apk interface instantly closes upon launch, but the radio keeps playing (so, I do have music, but I no longer can change the station).
Other apps have similar instant close problems, so I tried to reset the unit.
I am not sure I managed to do this successfully, as I tried various reset passwords, and I got a boot animation at some point, a minute or so after the pass code input. However, nothing seems to have changed, same issue persists.
Also, the hardware buttons no longer seem to work, except for the rotating knobs.
So, trying to figure out my unit to look for flashing tutorials, I noticed I no longer an mcu version, nor a canbus one (pls check photo).
So, is my mcu fried? If so, how does the unit boot, and plays a (single, can't change) radio station? How would I approach a repair, preferably without unmounting the unit (if possible)?
Thanks in advance
Did you find any solution? I'm facing a similar Problem...
Update:
Problem solved. Reset switch on the front of the unit did the job.
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
Jcamuso said:
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
Click to expand...
Click to collapse
Randomly? After an amount of time? While running specific app?
Outside of that it could be a heat issue, or a loose cable connection.
Have you "opened" car console to inspect the back side of the head unit?
The more info you give the better
louforgiveno said:
Randomly? After an amount of time? While running specific app?
Outside of that it could be a heat issue, or a loose cable connection.
Have you "opened" car console to inspect the back side of the head unit?
The more info you give the better
Click to expand...
Click to collapse
Thanks so much for your reply!
Yes, pretty randomly at this point with no specific amount of time. I tried narrowing it down to certain apps but it still does it with my phone disconnected and no apps running.
I did however notice that the unit seems to be pretty warm towards the top which coincidentally is right below vents. Any solutions you can think of for this?
I haven’t taken it apart yet as I just picked up this vehicle last week. I’ll be ordering the tools to access the unit.
I can’t find any documentation on this unit at all and that’s the most frustrating part.
Jcamuso said:
Thanks so much for your reply!
Yes, pretty randomly at this point with no specific amount of time. I tried narrowing it down to certain apps but it still does it with my phone disconnected and no apps running.
I did however notice that the unit seems to be pretty warm towards the top which coincidentally is right below vents. Any solutions you can think of for this?
I haven’t taken it apart yet as I just picked up this vehicle last week. I’ll be ordering the tools to access the unit.
I can’t find any documentation on this unit at all and that’s the most frustrating part.
Click to expand...
Click to collapse
You're welcome. Yes in general the info only these units is very sparse...
So the black screens are happening while using Carlink/Android Auto connection?
Connected by usb?
Maybe a bad usb connection to phone?
Might find some useful general info here
[ROM][PX6][Q][10.0] Malaysk ROM for PX6 RK3399 with Android 10
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It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
The black screen has happened when absolutely nothing was connected, even Bluetooth.
I’ve contemplated returning to the factory unit but at this point it would be challenging to find all the parts.
I love the unit, when it’s working. It’s just so inconvenient because I lose access to all my controls.
Again, everything continues to work when it goes to the black screen so it’s not that the unit is completely shutting down.
Jcamuso said:
It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
The black screen has happened when absolutely nothing was connected, even Bluetooth.
I’ve contemplated returning to the factory unit but at this point it would be challenging to find all the parts.
I love the unit, when it’s working. It’s just so inconvenient because I lose access to all my controls.
Again, everything continues to work when it goes to the black screen so it’s not that the unit is completely shutting down.
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Click to collapse
Might want to try a factory reset...
And yes, the support across the board from manufacturers is basically nil.
louforgiveno said:
Might want to try a factory reset...
And yes, the support across the board from manufacturers is basically nil.
Click to expand...
Click to collapse
I’ve done a “restore factory settings” but haven’t figured out how to do a full reset.
Jcamuso said:
I’ve done a “restore factory settings” but haven’t figured out how to do a full reset.
Click to expand...
Click to collapse
I think on that 1st page of the link i posted mentions how to get into recovery
Jcamuso said:
It’s baffling to me that a manufacturer would not provide support unless you provide an order number.
Click to expand...
Click to collapse
Support costs money.
None of these head unit sellers will spend any time (and therefore money) helping you unless you are their customer.
Your order number also confirms the purchase date which gives them the out of warranty date.
Just because you have 1 of their units does not make you their customer. They are sold worldwide by resellers and support would have to come from them.
It isn't unique to head units or to Chinese sellers. If I buy something and it breaks then I take it to the shop I bought it from.
As to your issue, if everything is working perfectly when the screen goes black then I would remove my unit, open it up carefully and I would reconnect the screen ribbon cable ensuring it is connected properly.
j0hn83 said:
Support costs money.
None of these head unit sellers will spend any time (and therefore money) helping you unless you are their customer.
Your order number also confirms the purchase date which gives them the out of warranty date.
Just because you have 1 of their units does not make you their customer. They are sold worldwide by resellers and support would have to come from them.
It isn't unique to head units or to Chinese sellers. If I buy something and it breaks then I take it to the shop I bought it from.
As to your issue, if everything is working perfectly when the screen goes black then I would remove my unit, open it up carefully and I would reconnect the screen ribbon cable ensuring it is connected properly.
Click to expand...
Click to collapse
Makes sense. I actually didn’t realize there were so many resellers of these head units. It was a mistake on my part to assume Phoenix Automotive was the only company who sold them. After doing some research I realized the party that I bought the car from could have purchased this head unit anywhere…
Thank you for the suggestion! I didn’t want to pull the unit out but it looks like this is my only option.
Jcamuso said:
Hello all!
Brand new here and desperately looking for answers.
I just purchased a used 2019 Ford Fusion with an aftermarket head unit. Below are the details.
Tesla style PX6 SIX-CORE 13.6" VERTICAL SCREEN ANDROID 9 FAST BOOT
While I was impressed at first I’m having issues with the screen turning black but everything is still functioning properly. I’ve went through all the settings and turned off any sleep settings or anything that may have pointed to the screen shutting off. The only solution right now is pressing the reset button on the front which is difficult to do while driving because I have to insert a paper clip to reset it. It’s extremely inconvenient as it literally disables access to everything including all my heat/AC settings.
I’ve contacted Phoenix Automotive directly but they are of zero help unless I provide an order number.
Really in a pinch here as I use this vehicle to Uber with and it’s definitely preventing me from doing my job.
Any help or direction would be appreciated more than I could express!
Thanks so much in advance!
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Is unit an FYT unit, post Android system information including MCU version
Yes, I believe it’s an FYT unit!
Jcamuso said:
Yes, I believe it’s an FYT unit!
Click to expand...
Click to collapse
post Android system information including MCU version
Here ya go!
Jcamuso said:
Here ya go!
Click to expand...
Click to collapse
Thanks, not an FYT based unit and have requested moderator moves to Android Head units forum.
Here are some posts related to your head from a search.
Search results for query: Rl7ac
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