Hi all!, I would like to coment this issue and ask if anyone experimented this, my little son smash with a spoon my x compact and cracked the screen, I replaced twice the screen and tested 3 diferents proximity sensors (cable flex) already and still i'm having this issue.
any comments or help will be very appreciated
regards from chile!
I hace the same issue
ramirowski said:
Hi all!, I would like to coment this issue and ask if anyone experimented this, my little son smash with a spoon my x compact and cracked the screen, I replaced twice the screen and tested 3 diferents proximity sensors (cable flex) already and still i'm having this issue.
any comments or help will be very appreciated
regards from chile!
Click to expand...
Click to collapse
i recently replaced the lcd and also have the same issue. It detected that my screen is covered so i can't hang on a call because the screen wont turn on.
but suddenly it works when i cleanup the screen with a damp cloth. but sometimes it doesnt work.
I know this thread is super old, but before I start a new one on exactly this - I had to disassemble my phone to replace the audio jack, and since then, my proximity sensor won't work at all. I double checked the flex cable and plug, tested the sensor outside the phone, still nothing. It ONLY works if I put sth white or metal-like exactly 2 mm away from the screen, no nearer, no further. Its super strange and annoying. Was anybody able to solve this?
Edit: LED and ambient light sensor (which is exactly the same sensor) are working! And before the sensor stopped working I did not even touch it at all!
Related
Hi all again,
I must saw I've NEVER had to do so many posting for a single phone... anyway.
I just updated my Leo to 1.61 via a tortuous goldcard process and the proximity sensor is still not working correctly My wife is the main user of the phone and I was watching her while on a call- the screen was on and off like some demented Xmas lights.
I have a theory regarding the problem. It's only my wife who has the problem with the phone, it's seems ok with me (but I don't use it as much!). The phone is very wide, and the proximity sensor is not central. I think that the sensor is missing her ear (she has small ears!). The gap between her ear lobe top and her head is too great for the sensor. I tested the sensor gap with my thumb and it seems to be around 1cm to activate.
The hardware solution is either move the sensor so it's central (that's not going to happen soon) OR increase the sensitivity of it.
Does anyone know how to change the sensitivity of the sensor OR anyway to completely disable the touch screen during a call.
Hmm I can not believe that, I've tested my sensor:
It put the lights out if i come closer that 1,5 cm next to the screen during a call. So it think this is not the source of your problem.
But: I'm running a 1.48 rom...
I had the proximity sensor behaving eratically upon installing a screen protector. Even though I installed the original HTC screen protector which has 2 holes to position exactly over the sensors but even then I had problems. Ever since removing the screen protector everything is okay again.
Just thought if your problem also coincides with installing a screen protector.
Regards
The problem occurs when your hair overlaps the proximity sensor, the light immediately comes on. Stick the phone back to the ear and the proximity sensor works perfectly on time.
p.s. ive long hair and I too faced this problem and figured it out by running a few test as mentioned above ;-)
Hope this helps.
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
jpresencia said:
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
Click to expand...
Click to collapse
I reckon you clear the area around the receiver and try doing a hard reset.
CAUTION: Take an individual back of your data rather than doing a full backup using some software.
same problem
Hi, I have the same random proximity sensor bug problem. During call accidental hang-up happens every day. I have short hair and no screen protector. Is there any solution for this yet? thanks.
I wrote to HTC already, but they claim there is no problem reported. Sory for my English.
Had a similar problem. My proximity sensor is now working fine. Install the 'Proximity Sensor for Screen Off v0.2' cab. Search the forum for the thread.
thanks for tip, hope this little app will "evolve"...
hi,
i had the problem with the proximite, that it is only working when the phone is in portrait mode. when im incall and portrait i can put my finger to the sensor and it is working perfect. when i rotate the display to landscape the sensor does nothing and the display stays on. unfortunatly i turn the phone sometimes on the way to my ear, and so the screen stays on.
i will try now the mentoined .cab and see what it does for me.
regards mad
The problem is that the screen will stay off during calls. That means I can't hang up...
The only way to get the screen on is bright light against the sensor.
Is there any way to calibrate the sensor?
I don't think so. But as you say, it's a proximity sensor, so it should measure a distance and not need light to wake the screen. And as far as I know, the light sensor isn't used in calls.
But you could use the key under the screen to hang up
Yes, that's pretty weird actually, but that's how it is...
But no, I can't hang up since there are no hard buttons. Only the touch-sensetive ones, and they don't work when the phone thinks it's at someones ear.
Screen protector and proximity sensor
I have installed on my HD Mini a very good quality screen protector. During phone call my screen became black like my ear is on the phone, but my phone is on the desk ! If I remove the screen protector the proximity sensor come back to work correctly. Any idea how to set-up or adjust proximity sensor sensitivity ?
Me too!
I have this problem too!
Your phones have a screen which is made of really good strong glass. Using a screen protector is useless. I have had a Hero (also a capacitive touchscreen phone) for 6 months and, while I do keep it in a holster, I have rubbed it on my shirt, dropped it and used my finger on it all day long. It still is spotless. Stop wasting money on protectors and just use the phone. And having a protector is bound to screw up the proximity sensor.
As far as it not recognizing that the phone is not against your ear.... that is a matter for the service department to solve since it seems like a hardware fault.
Really strange! I've a screen protector but don't have this problem... the sensor works fine!!!
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
BeemerZ1
Same problem, proximity sensor work really weird.
Hi guys, I have the same problem on my HTC HD Mini, when you make a call the screen goes black and will not allow to end call. I have to take battery out to make it work again. I was looking at the registry tweaks for HTC HD2 (leo) and am wondering if those tweaks will work on my mini.
Please, if anyone has a solution, put it on here, have even tried replacing the glass to resolve but not working still.
Same problem. I tried an experiment... when i'm in a light room, works. when i'm in a dark room doesn't work. Really stupid... without light doesn't work!!
If you would, try to put the mini under light when is in calling...
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Are you using a screen protector?
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
S-ed said:
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
Click to expand...
Click to collapse
its made of carbonized whatever mixture just like any other capacitive screen and no theres no way to scratch that thing, iam wearing it in a pocket together with my keys since i bought it and theres no single scratch there, yet the fingerprint thing is very annoying indeed but thats because the material of the screen is very very close to glass.
fongyiktze said:
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
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Click to collapse
The lcd and digitiser have been replaced and there is no screen protector on the device. I purchased the lcd and digitiser as a complete unit so as not to have any issues.
The seller reassures me that the product was brand new and had been fully tested. I no longer have the old pieces to test against but this problem seems quite common from the threads on here and gsm forum.
Any solutions or ideas for resolution greatly appreciated, near to pulling all my hair out!!!!!!!!
I have screen protector and I do not have any problem with sensor. Everything works great..
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
spithash said:
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
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Click to collapse
up on right side
_Madmatt said:
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
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Click to collapse
Yes I know... I meant that only works in bright light conditions, such as directly under a lamp or sunlight. in a room or just the shade does not work. So it's "only"a matter of adjusting the sensitivity of the light sensor. I do not even understand how it can be made this "proximity sensor", all I know is that it works with light. Rather, there is a program like the shake'n wake can use?
I have this annoying problem, too.
But I have to say: I have NO screen protectror, and: the divece was repaired by arvato-Services after a broken display. And I didn't have this problem before!
Sometimes i seems to help to puff serveral times into the loudspeeker, so that the screen returns and I'm able tu hang up the call. But sometimes it doesn't works, and if I had spoken to a mailbox (and the other end didn't hang up, so that i MUST hang up) the last solution was to remove the battery.
If there is a way to disable the sensor (i.e. in the registry)?
kind regards
Ye same thing, Mine will only bring the screen back during a call if it is under a very bright light.
Any ideas yet?
Hi everyone,
I recently changed my HTC's Aria digitizer because it was cracked.
During the process everything went smoothly however after that I have discovered that when a person calls me or when I call someone the screen turns off and never gets back to normal if there is no other "stimulation" such as putting the phone to charge for example.
My guess was there was a problem with the sensor so under settings I chose to keep the screen awake at all times during a phone call, still, I am having the same problem.
The weird thing is that sometimes when I remove the battery cover everything works fine and the screen keeps on, but sometimes not, so its not a constant rule..
I may have messed up something during the replacement of the digitizer (its just the glass not the lcd) such as removing the sensor and not placing it back correctly but the thing is that I dont really know the components of this device so Im not sure what is what..
If anyone could help me to understand the problem a little bit I would really appreciate it.
Thanks in advanced..
Anyone? Please
The sensor is right above the AT&T logo. If the little rubber ring isn't perfectly aligned with the sensor, you will have this problem. My wife's phone has a similar problem and it is fixed (temporarily) by firmly pressing on that corner. The adhesive strips have failed and I am looking for a source besides "Repairs Universe".
Thanks a lot!
I will try to take apart my Aria again and see if I can align it correctly
thanks again
glad that i found this, having same issues with my wife's aria, will give it a shot
So I dropped my nexus 4 cracking the screen which required me to replace the LCD assembly. After putting it back together and firing it up I noticed that the Auto Rotation (Yes the setting is checked in the settings) and the proximity sensor are not working. I installed Android sensor box and it is getting no reading from the proximity sensor or the gyro sensor. I have taken the phone apart multiple times to ensure everything is connect and everything looks correct. I have also unlocked the phone and have re flashed the stock rom with it not fixing the problem. Any help would be much appreciated.
My wife destroyed her display. Did same but gyro works fine but proxy is the problem. Work around so far is to set power button to end calls becasue screen just goes black when making/receiving calls kind of makes phone useless if you can't see screen.
I too have taken it apart several times and still nothing. Next plan is to find a new sensor unit and replace it.
From what I have been able to see in all my searching the proxy is extremely sensitive any deviation in placement, smuge on unit or display, minor deviation on color of display, screen protector, any interference from skins can affect it so check all those also.
In one of the threads on the Galaxy Nexus there is a patch to turn off sensor and there is mention of app in market that does the same, haven't tried yet have to get phone from wife to try, could be possible solutions also.
Will post back with findings as I get to try them.
Found great app in market Sensor Kinetic Pro shuts off proximity sensor or any other sensor no more problem with black screen after making calls. Still going to try replacing sensor however found it on Amazon less then $5.00.
silvagroup said:
My wife destroyed her display. Did same but gyro works fine but proxy is the problem. Work around so far is to set power button to end calls becasue screen just goes black when making/receiving calls kind of makes phone useless if you can't see screen.
I too have taken it apart several times and still nothing. Next plan is to find a new sensor unit and replace it.
From what I have been able to see in all my searching the proxy is extremely sensitive any deviation in placement, smuge on unit or display, minor deviation on color of display, screen protector, any interference from skins can affect it so check all those also.
In one of the threads on the Galaxy Nexus there is a patch to turn off sensor and there is mention of app in market that does the same, haven't tried yet have to get phone from wife to try, could be possible solutions also.
Will post back with findings as I get to try them.
Found great app in market Sensor Kinetic Pro shuts off proximity sensor or any other sensor no more problem with black screen after making calls. Still going to try replacing sensor however found it on Amazon less then $5.00.
Click to expand...
Click to collapse
Somewhat comforted to see others are also having the same problem... I recently replaced my nexus 4 screen only to have my proximity sensor fail on me too. Interestingly enough, i disassembled my phone multiple times to test if the sensor still works, turns out it does, but it is super sensitive. In my first experiment I had the sensor dangling out of the socket to see if it was still receptive to light, it worked perfectly - I used my hand as a 'face-simulator' to test for sensitivity. I then tried to place it back in the rubber grommet with the grommet seated firmly in the socket and what I found was that it worked, so long as there was only limited pressure on the enclosure. For example, it only works when there are no adjacent screws (for the plastic motherboard cover) applying pressure in the nearby area. I thought I could live with that, but then I tried putting the rear plastic cover back on and,... back to square one, dead screen on-call. I figure it has something to do with either pressure sensitivity or perhaps the pressure from the screws or the rear cover pushes the sensor too close to the glass?
Anyway I'd be keen to see if replacing the audio jack will actually fix the problem, any of you guys had any success with that? Meanwhile i'm going to just use the power button for ending calls. Any tips for how to use the speakerphone during a call?
Cheers fellas.
New sensor arrived yesterday changed out my wife's non functioning sensor and new one working great. Old sensor was bad !!!! She had dropped the phone several times and last accident she unintentionally threw it. Suggest no one do that
Sent from my Amazon Kindle Fire HD using xda premium
silvagroup said:
New sensor arrived yesterday changed out my wife's non functioning sensor and new one working great. Old sensor was bad !!!! She had dropped the phone several times and last accident she unintentionally threw it. Suggest no one do that
Sent from my Amazon Kindle Fire HD using xda premium
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New sensor arrived the other day, I have since swapped out the old one, everything works great now!
17
dhaub said:
New sensor arrived the other day, I have since swapped out the old one, everything works great now!
Click to expand...
Click to collapse
whered u get the sensor?
chamilun said:
whered u get the sensor?
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Click to collapse
I know this is old but I'm having the same issue. How did you guys make out? Were did you get the sensor? Saw one on ebay $109 seems pricey
btack said:
I know this is old but I'm having the same issue. How did you guys make out? Were did you get the sensor? Saw one on ebay $109 seems pricey
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Click to collapse
I put a case on mine and it started working. It always would work if i put a bit of pressure on different parts of the phone. So im not sure if bad contact on sensor or if more some type of alignment issue. But it does work now. speakerphone is terrible since cracked screen tho..
Hello everyone
I have just changed my Poco M3 's lcd screen (I bought one with the frame already glued to it).
When I turn it back on, There is random messages like "remove your hand from in front of the screen", and when I make a call, the screen remains black, and we can't have access to the screen, in short, the proximity sensor has a problem.
This problem sometimes happened before I changed the screen, but it is constant now.
Does Anyone know if this is a known issue?
Can you help me locate this proximity sensor ?
Is there a plug I did'nt connected correctly, or is it inside the screen?
Can the sensor functions be disabled? In the call settings, I couldn't find how...
If the proximity sensor is really defective, should the sensor allways detec something, or should it detect nothing?
Thank you
i have sam problem ,,,,any solution ?
rafikmob said:
i have sam problem ,,,,any solution ?
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Click to collapse
Nope.
fredfred41 said:
Hello everyone
I have just changed my Poco M3 's lcd screen (I bought one with the frame already glued to it).
When I turn it back on, There is random messages like "remove your hand from in front of the screen", and when I make a call, the screen remains black, and we can't have access to the screen, in short, the proximity sensor has a problem.
This problem sometimes happened before I changed the screen, but it is constant now.
Does Anyone know if this is a known issue?
Can you help me locate this proximity sensor ?
Is there a plug I did'nt connected correctly, or is it inside the screen?
Can the sensor functions be disabled? In the call settings, I couldn't find how...
If the proximity sensor is really defective, should the sensor allways detec something, or should it detect nothing?
Thank you
Click to expand...
Click to collapse
Yes.
I had the same issue.
In all the tutorials in you tube they noy showing the rubber part that laying between the proximity sensor and the screen.
So when you are replacing the screen and use a screen with a frame, you need to move the bottom and the top boards from the old frame to the new one, and when you are doing thay there is this tinny rubber, that is probably pop's out when you are pulling the top electric board and you not even know it.
I just realized that it missing until I gave up, and start to clean my working area, and suddenly I sat it.
You can sent me email to [email protected],
I can help you
Hi, thanks for the answer, I just figured this out yesterday, and now mine works too!!!
Try to disable pocket mode in lockscreen setting ...
Thanks for your answer, but my problem is solved, look at Edital1981 post.
Thanks