Hi all again,
I must saw I've NEVER had to do so many posting for a single phone... anyway.
I just updated my Leo to 1.61 via a tortuous goldcard process and the proximity sensor is still not working correctly My wife is the main user of the phone and I was watching her while on a call- the screen was on and off like some demented Xmas lights.
I have a theory regarding the problem. It's only my wife who has the problem with the phone, it's seems ok with me (but I don't use it as much!). The phone is very wide, and the proximity sensor is not central. I think that the sensor is missing her ear (she has small ears!). The gap between her ear lobe top and her head is too great for the sensor. I tested the sensor gap with my thumb and it seems to be around 1cm to activate.
The hardware solution is either move the sensor so it's central (that's not going to happen soon) OR increase the sensitivity of it.
Does anyone know how to change the sensitivity of the sensor OR anyway to completely disable the touch screen during a call.
Hmm I can not believe that, I've tested my sensor:
It put the lights out if i come closer that 1,5 cm next to the screen during a call. So it think this is not the source of your problem.
But: I'm running a 1.48 rom...
I had the proximity sensor behaving eratically upon installing a screen protector. Even though I installed the original HTC screen protector which has 2 holes to position exactly over the sensors but even then I had problems. Ever since removing the screen protector everything is okay again.
Just thought if your problem also coincides with installing a screen protector.
Regards
The problem occurs when your hair overlaps the proximity sensor, the light immediately comes on. Stick the phone back to the ear and the proximity sensor works perfectly on time.
p.s. ive long hair and I too faced this problem and figured it out by running a few test as mentioned above ;-)
Hope this helps.
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
jpresencia said:
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
Click to expand...
Click to collapse
I reckon you clear the area around the receiver and try doing a hard reset.
CAUTION: Take an individual back of your data rather than doing a full backup using some software.
same problem
Hi, I have the same random proximity sensor bug problem. During call accidental hang-up happens every day. I have short hair and no screen protector. Is there any solution for this yet? thanks.
I wrote to HTC already, but they claim there is no problem reported. Sory for my English.
Had a similar problem. My proximity sensor is now working fine. Install the 'Proximity Sensor for Screen Off v0.2' cab. Search the forum for the thread.
thanks for tip, hope this little app will "evolve"...
hi,
i had the problem with the proximite, that it is only working when the phone is in portrait mode. when im incall and portrait i can put my finger to the sensor and it is working perfect. when i rotate the display to landscape the sensor does nothing and the display stays on. unfortunatly i turn the phone sometimes on the way to my ear, and so the screen stays on.
i will try now the mentoined .cab and see what it does for me.
regards mad
Related
Hi all,
I've installed TouchLockPro as suggested at http://forum.xda-developers.com/showthread.php?p=5254295#post5254295
Initial testing seems to prove that it has fixed the problem, well it's a workaround.
It senses (via the G sensor) if the phone is held upright during a call and turns the screen off- no need to rely on the poor proximity sensor.
Please test and let me know how you get on.
There doesn't seem to be any config- just install and it works.
If your proximity sensor does not work then return the device. I have no problems with it at all. Only think I would say is for it to also switch things on/off when phone not in use.
I used to have problems with the proximity sensor but it's been working perfectly since I upgraded to 1.48.
FYI- The proximity sensor does work on my phone. It just proves to be intermittent at sensing- this has been documented by other users.
The main problem is that it doesn't work very well next to hair. So I don't have any problems with the proximity sensor, but my wife (with long hair) does.
proximity sensor works fine for me as long as I don't use the keypad during a call; once i enter anything during a call (like calling card number, extensions etc) the proximity sensor stops working.
I think this bug doesn't show up when using the wired headset, have to confirm this though.
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
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Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
Click to expand...
Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!
Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
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Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
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Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.
Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.
The problem is that the screen will stay off during calls. That means I can't hang up...
The only way to get the screen on is bright light against the sensor.
Is there any way to calibrate the sensor?
I don't think so. But as you say, it's a proximity sensor, so it should measure a distance and not need light to wake the screen. And as far as I know, the light sensor isn't used in calls.
But you could use the key under the screen to hang up
Yes, that's pretty weird actually, but that's how it is...
But no, I can't hang up since there are no hard buttons. Only the touch-sensetive ones, and they don't work when the phone thinks it's at someones ear.
Screen protector and proximity sensor
I have installed on my HD Mini a very good quality screen protector. During phone call my screen became black like my ear is on the phone, but my phone is on the desk ! If I remove the screen protector the proximity sensor come back to work correctly. Any idea how to set-up or adjust proximity sensor sensitivity ?
Me too!
I have this problem too!
Your phones have a screen which is made of really good strong glass. Using a screen protector is useless. I have had a Hero (also a capacitive touchscreen phone) for 6 months and, while I do keep it in a holster, I have rubbed it on my shirt, dropped it and used my finger on it all day long. It still is spotless. Stop wasting money on protectors and just use the phone. And having a protector is bound to screw up the proximity sensor.
As far as it not recognizing that the phone is not against your ear.... that is a matter for the service department to solve since it seems like a hardware fault.
Really strange! I've a screen protector but don't have this problem... the sensor works fine!!!
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
BeemerZ1
Same problem, proximity sensor work really weird.
Hi guys, I have the same problem on my HTC HD Mini, when you make a call the screen goes black and will not allow to end call. I have to take battery out to make it work again. I was looking at the registry tweaks for HTC HD2 (leo) and am wondering if those tweaks will work on my mini.
Please, if anyone has a solution, put it on here, have even tried replacing the glass to resolve but not working still.
Same problem. I tried an experiment... when i'm in a light room, works. when i'm in a dark room doesn't work. Really stupid... without light doesn't work!!
If you would, try to put the mini under light when is in calling...
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Are you using a screen protector?
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
S-ed said:
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
Click to expand...
Click to collapse
its made of carbonized whatever mixture just like any other capacitive screen and no theres no way to scratch that thing, iam wearing it in a pocket together with my keys since i bought it and theres no single scratch there, yet the fingerprint thing is very annoying indeed but thats because the material of the screen is very very close to glass.
fongyiktze said:
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
Click to expand...
Click to collapse
The lcd and digitiser have been replaced and there is no screen protector on the device. I purchased the lcd and digitiser as a complete unit so as not to have any issues.
The seller reassures me that the product was brand new and had been fully tested. I no longer have the old pieces to test against but this problem seems quite common from the threads on here and gsm forum.
Any solutions or ideas for resolution greatly appreciated, near to pulling all my hair out!!!!!!!!
I have screen protector and I do not have any problem with sensor. Everything works great..
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
spithash said:
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
Click to expand...
Click to collapse
up on right side
_Madmatt said:
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
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Click to collapse
Yes I know... I meant that only works in bright light conditions, such as directly under a lamp or sunlight. in a room or just the shade does not work. So it's "only"a matter of adjusting the sensitivity of the light sensor. I do not even understand how it can be made this "proximity sensor", all I know is that it works with light. Rather, there is a program like the shake'n wake can use?
I have this annoying problem, too.
But I have to say: I have NO screen protectror, and: the divece was repaired by arvato-Services after a broken display. And I didn't have this problem before!
Sometimes i seems to help to puff serveral times into the loudspeeker, so that the screen returns and I'm able tu hang up the call. But sometimes it doesn't works, and if I had spoken to a mailbox (and the other end didn't hang up, so that i MUST hang up) the last solution was to remove the battery.
If there is a way to disable the sensor (i.e. in the registry)?
kind regards
Ye same thing, Mine will only bring the screen back during a call if it is under a very bright light.
Any ideas yet?
Just tips for people who might have the same issue as me.
Problem: When you are in a call, the proximity sensor turns off the screen but when you pull the phone away from your face the screen stays off.
Solution: In my case it was because there were dusts covering the proximity sensor which caused it to not be as sensitive as it should. I blew some compressed air thru the speaker (top) and everything works well.
Hope this helps, I was struggling with it for months thinking maybe a custom rom installation went haywire.
takuyaah said:
Just tips for people who might have the same issue as me.
Problem: When you are in a call, the proximity sensor turns off the screen but when you pull the phone away from your face the screen stays off.
Solution: In my case it was because there were dusts covering the proximity sensor which caused it to not be as sensitive as it should. I blew some compressed air thru the speaker (top) and everything works well.
Hope this helps, I was struggling with it for months thinking maybe a custom rom installation went haywire.
Click to expand...
Click to collapse
I have this problem too. I believe my proximity sensor is damaged. I have done a lot of reading out there and tried all solutions. This is very annoying when you want to turn on the speakerphone or use the keypad when calling #'s that require input. I tried using Pacman rom 4.2.2 and 4.4. I heard its possible to disable the proximity sensor during calls with stock Touchwiz rom, but I can't stand it. I may consider trying Goldeneye 4.4 TW Rom, but installation seems like a major hassle. I hope there is a custom rom out there that disables the proximity sensor.
Hi everyone,
Long story short, I got a used Nexus 4 off someone, everything works perfectly except the proximity sensor. During a call the screen blacks out and doesn't come back unless I hard reset the phone to hang up. I figured out it was a problem with the proximity sensor. Upon reading these forums and many other articles on Google about taking off the screen protector (which I don't have) and swapping the rubber "sensor" holder holes, I decided to open the phone up and take a look.
It appears that my phone is missing the rubber piece to hold the proximity and light sensors in place, making the sensor unusable and causing many issues with making calls. I've tried playing around with it using other peoples' suggestions and nothing has worked. I've decided to just find a way to disable the proximity sensor instead during a call, as I'll be quite satisfied with just a simple software fix.
Right now I am using Proximity Screen OFF to keep the screen on, but it drains my battery pretty hard. I was thinking to just flash my phone with a mod that allows me to turn the proximity sensor off during a call.
Any suggestions as to which mod contains this feature?
Thank you.