Database Users

ATT EDGE and 3G connection question

I have a 8525 w/ the retail WM6 and i am not sure which radio version. (if someone tells me how to i will)
I live in Fresno,CA 93611 zip which according to ATTs site is 3G signal.
But i only get the E with the box around it.... i have never seen a G
I think this means i am connected to EDGE and not 3G.
Is there anyway to force 3G and not allow EDGE? 3G is mainly the reason i upgraded from my 8125.
When i use a speed tester I get 154kbs download and 85 upload which seems to be EDGE speeds.
if anyone has some advice please let me know.
thanks guys

You might have a old SIM card that does not have 3G compatability!

hmm okay, how would i be able to tell...
mine says 64K smartchip
X cingular then the IME number
would i need this card... cuz this is not the one i have
http://www.negrielectronics.com/att-3g-sim-card-p-880.html?currency=USD
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adidas4275 said:
hmm okay, how would i be able to tell... mine says 64K, smartchip, X cingular then the IME number
would i need this card... cuz this is not the one i have
http://www.negrielectronics.com/att-3g-sim-card-p-880.html?currency=USD
Click to expand...
Click to collapse
The speeds you indicated are definately Edge. 3G (HSDPA) will get you about 4x that speed. But forget about the SIM in this case. It's not the problem. Sounds like you have an "orange" SIM which will work just fine on a 3G network. All you'd need is a device that supports it (and the 8925 does), a data plan, and adequate signal strength. If the signal is weak you will drop down to Edge.
Are you on a custom ROM or a stock AT&T ROM? If custom most have an option in Comm Manager to enable / disable 3G. Some also have addon utilities to enable / disable it. I can say that Schap's 4.31 (and every one I've tried for the 8525) will support 3G.

okay i will try the new rom, i am on the stock....
PITA to reinstall all my programs and such but id rather do it now and have 3G to watch TV via ORB on
ill report back after i flash my rom.
thanks

Dude.
It is the SIM card. You need one that says 3G on it, they can be had at walmart even. But if all else fails ask ATT to send you one (they might even do it for free). ATT says that you need a 3G SIM to get 3G signal, all I know is I started getting 3G after I changed the SIM card and I was on the new WM6 ATT ROM.
Flashing your radio or your ROM will not fix this problem.
HSPDA enabling needs a 3G SIM to work.
That said, go ahead and flash Schaps 4.31 ROM... it is sweet and stable and has most everyting you need in it.
And please tell us if you got 3G with that old 64K SIM card.... that would be cool to know (although pretty surprising).

okay got it flashed buyt still only EDGE
i will be going down to my att shop tomorrow and trying to get them to upgrade my SIM
thanks guys

adidas4275 said:
okay got it flashed buyt still only EDGE
i will be going down to my att shop tomorrow and trying to get them to upgrade my SIM
thanks guys
Click to expand...
Click to collapse
I'm on the same SIM as you described above. I've had this very SIM from long before I was on a 3G capable device, and before 3G was even available from Cingular / AT&T. Every time I've switched phones (never purchased through AT&T by the way) I just pop out the SIM and put it into the new device. Mine works just fine with 3G.
That's why I'm thinking it's not a SIM issue, but maybe an account related issue. The SIM does NOT store anything that enables or disables 3G. That happens on the network side. So I'd just call AT&T and ask them to enable 3G for your account. That should do the trick for you... I'll bet my SIM on it. And if they still want to send you a new SIM - well still no big deal.

I can tell you for 100% you must have a 3G sim card in order for you to be able to access UMTS. The sim will either say it on the front (for older cards) or on the back of the sim card (for the new att sim cards). Either way you must have 3G card. When you get the card and the sim number is updated in att system it will automaticlly activate the 3G code on your line. Thus enabling you to access UMTS.

jlebeane said:
I can tell you for 100% you must have a 3G sim card in order for you to be able to access UMTS. The sim will either say it on the front (for older cards) or on the back of the sim card (for the new att sim cards). Either way you must have 3G card. When you get the card and the sim number is updated in att system it will automaticlly activate the 3G code on your line. Thus enabling you to access UMTS.
Click to expand...
Click to collapse
Don't want to get into a pissing match over something this silly... but I can tell you for 100% that I don't have a 3G SIM card, and I do have 3G and HSDPA service. The SIM contains NO information that determines whether you do or do not have 3G capability. However I will concede that carriers may compel their subscribers to switch SIM's BEFORE they will enable 3G on an account. But the key is that 3G is enabled at the account level, not with a SIM. Again, I have a 3 year old SIM (from before 3G was offered)... I have 3G service.
If you research the SIM, here's what you'll find it contains. SIM cards store network specific information used to authenticate and identify subscribers on the Network, the most important of these are the ICCID, IMSI, Authentication Key (Ki), Local Area Identity (LAI) and Operator-Specific Emergency Number. The SIM also stores other carrier specific data such as the SMSC (Short Message Service Center) number, Service Provider Name (SPN), Service Dialing Numbers (SDN), Advice-Of-Charge parameters and Value Added Service (VAS) applications. None of this dictates whether or not you have 3G access, basically all it's doing is linking your device to an account so you can be billed.

not sure anout the sim yet..
i flash to new rom and still only edge...
I am going to L.A. tomorrow so we will see if it is an area thing... i will call ATT tomorrow and ask them to enable 3G on my account...
thanks guys

I know on my MDA in order for it to even show the E icon instead of the G I had to hack the registry. Surely you have 3G coverage in that area. Install the Schap's Advanced Config. app and turn it on through that.

okay i finally got it on the 3G and H service.... with download ay 458kbps watching live TV from my media server via orb w/o any distortion
thanks guys for the help.
i flashed to schaps wm6 updated my ROM and got a new ATT 3G sim and it works great... probably was a combo of things that were standning in my way...
thanks again

Well it seems as though it was probably the sim to me :0)
I have a 3G sim card if anyone wants it.

whats the difference between 3G and the H
it seems that when i am using the phone for voice it is on 3G
and when i am using data it is the H

actually you both are right, i worked for cingular/at&t the "3g" sim cards do contain information that allows you to access 3g networks the sim card is assigned a number if that number is a "3g" sim it automaticlly makes the nessicary changes to your account however if you can find someone in customer service who knows what they are doing they can change it manually most will not know what to do as the offical at&t procidure to fix that problem is "change sim card" besides just take a trip down to your local at&t store they will give you a new sim for free (a real store not an agent agents do charge for sim cards) oh yea and once you get the new sim enjoy the speed it makes all the trouble you have been through worth wile

[Q] How compatible is the Verizon Samsung S5 with AT&T / T-Mobile?

Anyone put in AT&T and T-Mobile SIM in Verizon Samsung S5?
Are you able to get data working? Which APN settings did you use? 3G, 4G, or LTE?

Would also be interested in this if anybody has an answer.
To make it more simple for anybody that may know what they're talking about, the following are screenshots of supported bands on both devices:
Verizon
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T-Mobile
I see some compatible bands, but I'd like to be sure about the extent of compatibility with T-Mobile's 4G HSPA+ and LTE networks (fully compatible, partially, only 3G, etc). Thank you in advance for any responses.

XFlyer said:
Anyone put in AT&T and T-Mobile SIM in Verizon Samsung S5?
Are you able to get data working? Which APN settings did you use? 3G, 4G, or LTE?
Click to expand...
Click to collapse
I can confirm that the Galaxy S5 does support AT&T's HPSA+ network, but not their LTE network. However, at least in my area, they seemed to give pretty much the same speed; HPSA+ is quite capable.
That said, it was really just a test to see if the SIM card slot was unlocked since I will be traveling overseas in the near future, and would like the ability to pop in a SIM card from there and use my GS5. It does put a persistent notification up stating that I am not using a supported SIM card, but it doesn't actually prevent it. Note that once a 3rd party SIM card is put in, the APN configuration is unlocked and able to be used. You will need to enter the info manually since current Android versions block the ability of 3rd party programs to update APNs. Unless we happen to get root, then they can automatically update them...I hope we get root.

works on tmobile
I'm currently using tmobile sim in a verizon s5. Everything is working for me. I'm in a rear med 3g area so I get hspa+ speeds for 3g and lte also works. The only thing is that I have to switch network modes to get lte. When I switch I only have access to data until I switch back to 3g/UMTS .

drworsley said:
I'm currently using tmobile sim in a verizon s5. Everything is working for me. I'm in a rear med 3g area so I get hspa+ speeds for 3g and lte also works. The only thing is that I have to switch network modes to get lte. When I switch I only have access to data until I switch back to 3g/UMTS .
Click to expand...
Click to collapse
what setting are you using? I also have an S5 form verizon with a T-mobile SIM Card.. everything works except sending pics in mms..
Thanks in advanced for any advice!

jpina71 said:
what setting are you using? I also have an S5 form verizon with a T-mobile SIM Card.. everything works except sending pics in mms..
Thanks in advanced for any advice!
Click to expand...
Click to collapse
what kind of problem sending mms?

Not able to send any pictures...I can receive but not send.
Sent from my SM-T310 using xda app-developers app

For those of you who got this working, can you explain exactly what you did? The phone is not SIM locked, but it doesn't seem to roam to TMobile or ATT when one of their SIMs in inserted. An Australian SIM, which roams to TMobile when in a Nexus 5, yields the same behavior (no service) in the galaxy S5.
This behavior is in line with other VZW phones I've had -- they work internationally -- but will not roam off of VZW in the US. The phone reverts to "emergency calls only" when a non VZW SIM is used in the US.
-- Dan

Cpudan80 said:
For those of you who got this working, can you explain exactly what you did? The phone is not SIM locked, but it doesn't seem to roam to TMobile or ATT when one of their SIMs in inserted. An Australian SIM, which roams to TMobile when in a Nexus 5, yields the same behavior (no service) in the galaxy S5.
This behavior is in line with other VZW phones I've had -- they work internationally -- but will not roam off of VZW in the US. The phone reverts to "emergency calls only" when a non VZW SIM is used in the US.
-- Dan
Click to expand...
Click to collapse
On the Verzion s4, I was able to just put in my sim card and and change the mobile setting from cdma to global. To get 4G LTE on t-mobile, I would just add the t-mobile fast apn.
I'm sure this is the same case with the VZN S5

initial_k said:
On the Verzion s4, I was able to just put in my sim card and and change the mobile setting from cdma to global. To get 4G LTE on t-mobile, I would just add the t-mobile fast apn.
I'm sure this is the same case with the VZN S5
Click to expand...
Click to collapse
Well, apparently it is not. I'm happy to post screenshots of the phone with an (active) TMobile SIM in it -- nothing happens.

Cpudan80 said:
Well, apparently it is not. I'm happy to post screenshots of the phone with an (active) TMobile SIM in it -- nothing happens.
Click to expand...
Click to collapse
I didn't do anything special with my VZW Galaxy S5. I simply popped in an AT&T SIM, turned the phone back on, and I immediately had voice service. I had to add in the APN info to get data to work, but that's the only thing I had to do.
This is also the same experience I had with my VZW Galaxy S3 and an AT&T SIM.

Deleted - see next post

I wonder if there is something unique about TMobile SIMs (and Foreign SIMs which rely on TMo in the US)? Several of my coworkers have Galaxy S IIIs and none of them can get TMobile (or foreign) SIMs to work.
Here's a screenshot with a TMobile SIM inserted. I went ahead and inputted the APN for TMobile LTE, no dice.

In case anyone is wondering, the phone works in Intl gsm networks, no SIM unlock required.
Source: I am posting this in Australia on Telstra. No VZW towers to be found here!
Sent from my SM-G900V using xda app-developers app

I have an S5 and I'm using it on T-Mobile without any issues.. However, when I get a picture message it retrieves it as a a group message.
Does anyone know how to work around this? So I can receive mms in the standard thread
Sent from my SM-G900V using Tapatalk

jmorales5922 said:
I have an S5 and I'm using it on T-Mobile without any issues.. However, when I get a picture message it retrieves it as a a group message.
Does anyone know how to work around this? So I can receive mms in the standard thread
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
***update.
Mobile hotspot tethering also does not work!!! If anyone knows a workaround for both I'd greatly appreciate it.
Sent from my SM-G900V using Tapatalk

jmorales5922 said:
***update.
Mobile hotspot tethering also does not work!!! If anyone knows a workaround for both I'd greatly appreciate it.
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Native hotspot won't work with no plan before we got root, if we ever get it. I've read here Foxfi app allows usb and Bluetooth tethering, but I haven't tried yet.
Sent from my C811 4G using XDA Premium 4 mobile app

jmorales5922 said:
***update.
Mobile hotspot tethering also does not work!!! If anyone knows a workaround for both I'd greatly appreciate it.
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I don't have any problem to send and receive MMS on SM-G900V also T-Mobile.
What is your phone said when you tried to turn hotspot on your device? My is said Mobile number not found. I also like to know if any solution for native tethering. I don't like FoxFi.

I got a AT&T Sim Card to work on the Verizon GS5 (both voice & data) but how do I get rid of the "Phone Activation: This SIM card is from an unknonw source." from the notification menu?

mkrenegades said:
I got a AT&T Sim Card to work on the Verizon GS5 (both voice & data) but how do I get rid of the "Phone Activation: This SIM card is from an unknonw source." from the notification menu?
Click to expand...
Click to collapse
You have to go to the application manager and force close the setup wizard app, the one with the check mark
Sent from my iPhone using Tapatalk

Does "Clean ESN" matter with newer phones

Due to recent financial issues I may have to let go of my verizon service due to the expenses and get on a family members plan with ATT. This will mean I have the S5 and no way to use it. If I was to sell it would someone be able to use it on verizon still? I know in the past your phone would be flagged and it would no longer be allowed. I wasnt sure if that was still the case with verizons move to SIM cards.
Thanks.
One more question, which prepaid services would work? Any with LTE?

mrjkwik said:
Due to recent financial issues I may have to let go of my verizon service due to the expenses and get on a family members plan with ATT. This will mean I have the S5 and no way to use it. If I was to sell it would someone be able to use it on verizon still? I know in the past your phone would be flagged and it would no longer be allowed. I wasnt sure if that was still the case with verizons move to SIM cards.
Thanks.
One more question, which prepaid services would work? Any with LTE?
Click to expand...
Click to collapse
Believe there to be a security feature active that you would have to look into before sale to make sure the new owner could use it....
Give this a read HERE.

or cancel your account then it will show as not being an active device.. of course if you have a contract you will have an etf to pay as with most carriers...
Sent from my SM-G900V using XDA Premium HD app

Put a dumb phone on the account before you terminate service.

The s5 is gsm unlocked so if u use with att or tmobile itll be fine
Sent from my SM-G900V using XDA Premium 4 mobile app

if you have any older verizon phone.... activate that on your present line.... then that phone will not be "locked" with a bad esn....

I did still have my GS3, so I just swapped my card in it. Made a call and sent a text. So I guess we'll see.

deron37129 said:
The s5 is gsm unlocked so if u use with att or tmobile itll be fine
Sent from my SM-G900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not true. It is unlocked, but it does not accept ATT or TMo SIMs. Foreign SIMs work, but only in foreign countries.

Cpudan80 said:
Not true. It is unlocked, but it does not accept ATT or TMo SIMs. Foreign SIMs work, but only in foreign countries.
Click to expand...
Click to collapse
Can anyone please verify this? Another question, how do we make it work with ATT or T-Mobile SIM cards?
Thanks in advance!

Cpudan80 said:
Not true. It is unlocked, but it does not accept ATT or TMo SIMs. Foreign SIMs work, but only in foreign countries.
Click to expand...
Click to collapse
Incorrect. The Verizon S5 accepts AT&T and T-Mobile SIMS just fine.
Back in the pre-LTE days, Verizon devices that had GSM capabilities were generally only usable on foreign GSM networks (AT&T and T-Mobile were locked out). That's no longer the case and hasn't been for a while now.

bsweetness said:
Incorrect. The Verizon S5 accepts AT&T and T-Mobile SIMS just fine.
Back in the pre-LTE days, Verizon devices that had GSM capabilities were generally only usable on foreign GSM networks (AT&T and T-Mobile were locked out). That's no longer the case and hasn't been for a while now.
Click to expand...
Click to collapse
OK - well - maybe my VZW S5 is broken in some way, but it won't pick up any signal when I put an active TMobile 4G-LTE SIM in it. It did work fine outside of the US in Australia. I posted a picture of what happens with the TMobile SIM in some other thread. No amount of playing with the APNs / network order / etc. made the TMo SIM work.
EDIT: Here's the pic with a TMobile SIM inserted:
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Even with no APNs you should be able to get signal...
-- Dan

Cpudan80 said:
OK - well - maybe my VZW S5 is broken in some way, but it won't pick up any signal when I put an active TMobile 4G-LTE SIM in it. It did work fine outside of the US in Australia. I posted a picture of what happens with the TMobile SIM in some other thread. No amount of playing with the APNs / network order / etc. made the TMo SIM work.
EDIT: Here's the pic with a TMobile SIM inserted:
Even with no APNs you should be able to get signal...
-- Dan
Click to expand...
Click to collapse
Here's my Verizon S5 on Verizon (for comparison's sake so you can see it is the same device):
And here's my Verizon S5 with an active T-Mobile SIM card inserted. It's picking up signal no problem, and that's without editing anything besides switching the phone to GSM/UMTS mode.
The Verizon S5 is unlocked and will work on AT&T and T-Mobile, just like essentially every other Verizon LTE device that has the appropriate GSM bands.

bsweetness said:
Here's my Verizon S5 on Verizon (for comparison's sake so you can see it is the same device):
And here's my Verizon S5 with an active T-Mobile SIM card inserted. It's picking up signal no problem, including HSPA data. And that's without editing anything besides switching the phone to GSM/UMTS mode.
The Verizon S5 is unlocked and will work on AT&T and T-Mobile, just like essentially every other Verizon LTE device that has the appropriate GSM bands.
Click to expand...
Click to collapse
How strange, how'd you get rid of the "This SIM is from an unknown source" notification?

Cpudan80 said:
How strange, how'd you get rid of the "This SIM is from an unknown source" notification?
Click to expand...
Click to collapse
Long press on the notification -> App Info -> Force stop. It has to be done every time the phone is restarted. I switch SIMs so often that I do it without thinking now as soon as the phone starts up. I can take another screenshot with the notification on the screen if needed.
I have to switch back and forth between Verizon, T-Mobile, and AT&T SIMs for work. I've done so for a couple years now, so it's something I have a lot of experience with regarding Verizon devices.

bsweetness said:
Long press on the notification -> App Info -> Force stop. It has to be done every time the phone is restarted. I switch SIMs so often that I do it without thinking now as soon as the phone starts up. I can take another screenshot with the notification on the screen if needed.
I have to switch back and forth between Verizon, T-Mobile, and AT&T SIMs for work. I've done so for a couple years now, so it's something I have a lot of experience with regarding Verizon devices.
Click to expand...
Click to collapse
Yeah, I knew you could do the long press thing on each reboot. Wonder why mine won't hop onto TMo. By any chance did you put your TMo/ATT sim in *before* you ever put in a VZW SIM? My phone came with the VZW SIM in it and pre-activated to my account, maybe it is locked somehow?

As for the original question in this thread - yes, "clean ESN" definitely still matters (although it's technically now the IMEI rather than an ESN).
In fact, it matters even more now than it used to. Previously, if you were talking about a Verizon phone, it only mattered for people wanting to use the phone on Verizon. But now there is a shared IMEI blacklist that Verizon is a part of, so a phone with a blacklisted IMEI on Verizon may not work on any major U.S. carrier.
---------- Post added at 10:22 PM ---------- Previous post was at 10:21 PM ----------
Cpudan80 said:
Yeah, I knew you could do the long press thing on each reboot. Wonder why mine won't hop onto TMo. By any chance did you put your TMo/ATT sim in *before* you ever put in a VZW SIM? My phone came with the VZW SIM in it and pre-activated to my account, maybe it is locked somehow?
Click to expand...
Click to collapse
Nope. Activated it on Verizon first when it was brand new.
After starting the phone with the T-Mobile SIM inserted, did you make sure the phone was in Global or GSM/UMTS mode and then select T-Mobile under Settings -> More Networks -> Mobile Networks -> Network operators?

bsweetness said:
As for the original question in this thread - yes, "clean ESN" definitely still matters (although it's technically now the IMEI rather than an ESN).
It used to be that it only mattered for people wanting to activate the phone on Verizon. But now there is a shared IMEI blacklist that Verizon is a part of, so a phone with a blacklisted IMEI on Verizon may not work on any major U.S. carrier.
---------- Post added at 10:22 PM ---------- Previous post was at 10:21 PM ----------
Nope. Activated it on Verizon first when it was brand new.
After starting the phone with the T-Mobile SIM inserted, did you make sure the phone was in Global or GSM/UMTS mode and then select T-Mobile under Settings -> More Networks -> Mobile Networks -> Network operators?
Click to expand...
Click to collapse
I dont recall it ever finding TMobile in the network operator list. I did change it to GSM. I'll have to try it again.

Cpudan80 said:
I dont recall it ever finding TMobile in the network operator list. I did change it to GSM. I'll have to try it again.
Click to expand...
Click to collapse
If the SIM is active, T-Mobile should show up there. It can take a few minutes to show up sometimes, but it should show up eventually. If it's not showing up, there's a problem with the SIM or with the phone. Since you said the phone worked fine in Australia with a foreign SIM, I'd be inclined to think the problem would probably be with the T-Mobile SIM.

bsweetness said:
As for the original question in this thread - yes, "clean ESN" definitely still matters (although it's technically now the IMEI rather than an ESN).
In fact, it matters even more now than it used to. Previously, if you were talking about a Verizon phone, it only mattered for people wanting to use the phone on Verizon. But now there is a shared IMEI blacklist that Verizon is a part of, so a phone with a blacklisted IMEI on Verizon may not work on any major U.S. carrier.
---------- Post added at 10:22 PM ---------- Previous post was at 10:21 PM ----------
Nope. Activated it on Verizon first when it was brand new.
After starting the phone with the T-Mobile SIM inserted, did you make sure the phone was in Global or GSM/UMTS mode and then select T-Mobile under Settings -> More Networks -> Mobile Networks -> Network operators?
Click to expand...
Click to collapse
I have the same problem, Verizon S5 with bad esn I brought of Craigslist very cheap to use with Tmobile, but mines has a circle in the task bar. I think the imei is blocked because I can take the sim out and pop it into my tmobile note 2 and everything is fine.

hey guys i got that exactly problem on my s5 verizon and i put a gsm of another carrier (viva) and show up that notification... for that signal work it (mobile data) with your SIM CARD you have to add your carrier APN in the settings>more networks>mobile network>access point names> and touch + and there will add your APN configuration and save it and done be sure you have your WI-FI OFF for show your 4G or H+ or Edge be in white color and enjoy it
the only issues i don't know how to remove the notification permanently

Verizon - no data during phone calls?

On Verizon's network, all stock software. Sim was from Moto X that worked perfectly fine.
I'm unable to do anything that requires data while in a phone call. I have LTE coverage at the time of the phone call. Once a call is initiated, the "LTE" symbol goes away and just gives me a "!" symbol over the signal bars.
I'm assuming this isn't normal, as I was able to do everything on my phone during phone calls with older LTE phones.
Any insight?
Sent from my Nexus 6P using Tapatalk

Not seeing that issue. Let me tell you what I have/did:
* Stock Verizon Nexus 6p (Sim from my old Note 4)
* Wifi turned off
* LTE Signal good before I start a call
* Make a call
* LTE Signal does not give me a "!" signal over the bars
* While talking on the call, run a speedtest
* Getting 26/6Mbps over Verizon LTE while in the call
Not sure what your situation is but wanted to let you know that is possible to do LTE data on Verizon during a call with this phone. Sorry I don't have a suggestion for you.

You need to activate Enhanced 4G LTE Mode pretty sure.

You need to have HD Voice activated on your account which is free. After that in the Settings/Cellular Networks turn on Enhanced 4g LTE Mode. This will enable VoLTE on the device without it you can not have data during a phone call. Most older LTE devices ie. 2014 and older had an extra radio for LTE which also had another CDMA radio so you could do voice and data at the same time with 3g or 4g. Since the late 2014 Droid Turbo (S6,M9, G4 are the same) the only way to voice and data at the same time is VoLTE.

nrage23 is correct. Be aware though, if you enable HD Voice and place a call while on 4G, the call will be dropped if you lose 4G signal. This may or may not be an issue depending on where you live.

I misread the replies. My test was with Advanced Calling Enabled and yes, that allows simultaneous voice/data.
Sounds like if the OP turns on advanced calling, all will be good?
---------- Post added at 12:43 PM ---------- Previous post was at 12:19 PM ----------
Found this on the Verizon page of all places:
2Most 4G LTE Android smartphones today already support simultaneous voice and LTE data without HD Voice. However, some newer HD Voice-capable devices such as the Droid Turbo by Motorola do not support simultaneous voice and LTE data unless HD Voice is activated.​

Activating HD voice in settings and in your my verizon account will fix the issue. I had the same issue on 3 different phones, and for all 3 of them this fixed it.

I noticed the same thing as the OP. I had Advanced Calling enabled and working with my 6P on 6.0, but now on 6.0.1 I lose data when making calls. I verified that enhanced calling is enable in the cellular networks settings and like I said, it's been enabled for a long while on my Verizon account.

I've had enhanced calling enabled since owning the 6p. If I understand correctly, there's something I need to do on my Verizon account also? Is this something I need to call in to activate, go in the store, or just go to my account online to activate?
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rice923 said:
I've had enhanced calling enabled since owning the 6p. If I understand correctly, there's something I need to do on my Verizon account also? Is this something I need to call in to activate, go in the store, or just go to my account online to activate?
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If you're on a regular personal plan it's easy to enable, you can do it here: http://www.verizonwireless.com/landingpages/advanced-calling/, in your account or over the phone with CS.
If you're on a business plan, you need to put your sim card into an officially recognized Verizon phone (since VZW doesn't technically support the 6P) that *has HD Voice/Advanced Calling*, turn on HD calling in your online account or over the phone, and then pop the sim card back into your 6P.
On an unrelated note, I guess I'm going to try reflashing my radio to fix my VOLTE 6.0.1 issue...

EvanVanVan said:
If you're on a regular personal plan it's easy to enable, you can do it here: http://www.verizonwireless.com/landingpages/advanced-calling/, in your account or over the phone with CS.
If you're on a business plan, you need to put your sim card into an officially recognized Verizon phone (since it VZW doesn't technically support the 6P), turn on HD calling in your online account or over the phone, and then pop the sim card back into your 6P.
On an unrelated note, I guess I'm going to try reflashing my radio to fix my VOLTE 6.0.1 issue...
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Thanks. I actually found an article that showed where to enable it via my online account. Haven't tried it yet, but hope it works
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EvanVanVan said:
On an unrelated note, I guess I'm going to try reflashing my radio to fix my VOLTE 6.0.1 issue...
Click to expand...
Click to collapse
I fixed the issue by disabling HD Voice/Advanced Calling in my Verizon account, waiting 10 minutes and then reenabling it (and waiting another few minutes).
Edit: and on the plus side, I realized the 6P and 5X while aren't official recognized by Verzion were much easier to add HD Calling to on my Verizon Business account. I didn't have to jump through the hoops of switching the sim card like I did on the N6.

I'm having the same issue on my phone after the update to 6.0.1. Will try Evan Van Van's advice of disabling and then reenabling
Thanks

Having the same problem with "Enhanced 4G LTE Mode" missing and removing and readding the feature didn't work... Anyone find another solution to get VoLTE working? My device seems to think its VoLTE provisioned because I have the option to turn it off in *#*#4636#*#*, but clicking the button there doesn't do anything...

EvanVanVan said:
I fixed the issue by disabling HD Voice/Advanced Calling in my Verizon account, waiting 10 minutes and then reenabling it (and waiting another few minutes).
Edit: and on the plus side, I realized the 6P and 5X while aren't official recognized by Verzion were much easier to add HD Calling to on my Verizon Business account. I didn't have to jump through the hoops of switching the sim card like I did on the N6.
Click to expand...
Click to collapse
This worked for me, thanks!

Does anyone know where VoLTE settings are stored on the /data partition? For laughs I tried a factory reset and it fixed the problem - the toggle showed up. But I'd like to avoid having to re-setup my entire phone just to get it working...

EvanVanVan said:
I fixed the issue by disabling HD Voice/Advanced Calling in my Verizon account, waiting 10 minutes and then reenabling it (and waiting another few minutes).
Edit: and on the plus side, I realized the 6P and 5X while aren't official recognized by Verzion were much easier to add HD Calling to on my Verizon Business account. I didn't have to jump through the hoops of switching the sim card like I did on the N6.
Click to expand...
Click to collapse
I'm having the same issue. Enhanced 4G LTE Mode is enabled on my phone. HD Voice is enabled on my Verizon account, but no simultaneous voice/data. Disabling and re-enabling the HD Voice feature on my account didn't work for me.
Not sure if this is relevant, but my account is a personal account and the SIM was brand new activated in the Verizon store (previous phone was a Note 4).

ThaPhenom said:
I'm having the same issue. Enhanced 4G LTE Mode is enabled on my phone. HD Voice is enabled on my Verizon account, but no simultaneous voice/data. Disabling and re-enabling the HD Voice feature on my account didn't work for me.
Not sure if this is relevant, but my account is a personal account and the SIM was brand new activated in the Verizon store (previous phone was a Note 4).
Click to expand...
Click to collapse
I fixed the issue with a factory reset.

Did you ever get this sorted out? Seems like the march security update jacked my HD Calling up...I don't see the option to toggle it anymore

Does anyone know if the simultaneous voice and work everywhere or there are particular areas where the feature is available?

VoLTE is working on Mate9 finally (kind of)!

My phone is MHA-AL00C00 and I want to use VoLTE in Rogers network. But the menu of volte is missing and I heard some body using C636 and enabling Volte in US T-Mobile networking. So I re-brand my phone to C636B191. But still there is no VOLTE menu available. Then I used QuickShortcutMaker to enable WIFI calling setting anyway. Then I upgraded to Andorid O(MHA-L29 8.0.0.0.360(C636)) and I found Volte menu is available and it is enabled. But the real phone call is still back to 3G and there is no VOLTE icon in status bar. So I used another SIM card with VoLTE enabled in Iphone 6+ and I found there IS VOLTE ICON in status bar. Please see the attached screenshot and I placed a call and it didn't switch to 3G so it is real VOLTE call. But unfortunately this icon is gone after a while. I guess the Mate 9 phone is not VOLTE certified device in Rogers network.

cas_xp said:
My phone is MHA-AL00C00 and I want to use VoLTE in Rogers network. But the menu of volte is missing and I heard some body using C636 and enabling Volte in US T-Mobile networking. So I re-brand my phone to C636B191. But still there is no VOLTE menu available. Then I used QuickShortcutMaker to enable WIFI calling setting anyway. Then I upgraded to Andorid O(MHA-L29 8.0.0.0.360(C636)) and I found Volte menu is available and it is enabled. But the real phone call is still back to 3G and there is no VOLTE icon in status bar. So I used another SIM card with VoLTE enabled in Iphone 6+ and I found there IS VOLTE ICON in status bar. Please see the attached screenshot and I placed a call and it didn't switch to 3G so it is real VOLTE call. But unfortunately this icon is gone after a while. I guess the Mate 9 phone is not VOLTE certified device in Rogers network.
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Click to collapse
thought Mate 9 was not VoLTE capable, at least not the chinese version in US.

ilbambino said:
thought Mate 9 was not VoLTE capable, at least not the chinese version in US.
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Click to collapse
I played with Oreo (China version AL00) and came across VoLTE tab (see attached). But I was not able to make it display on status bar.

ellesmeer said:
I played with Oreo (China version AL00) and came across VoLTE tab (see attached). But I was not able to make it display on status bar.
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Click to collapse
I saw that but does not do anything, still my phone is switching from 4g to 3g when I do calls, I know my sim has VoLTE activated if I used with my carrier phone works fine.

ellesmeer said:
I played with Oreo (China version AL00) and came across VoLTE tab (see attached). But I was not able to make it display on status bar.
Click to expand...
Click to collapse
Did you call to Rogers? How they did comment this?

From Rogers forum somebody mentioned to contact level 2 support to add your IMEI to Rogers database then you should be good to use volte.

5[Strogino] said:
Did you call to Rogers? How they did comment this?
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Sorry, I nevr call Rogers, as I only use Rogers' DATA plan.

ellesmeer said:
Sorry, I nevr call Rogers, as I only use Rogers' DATA plan.
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Afaik, to get working VoLTE phone must support this and mobile operator too. And they will turn support by request if they can do it.

Just chat with Rogers and this function is not enabled on my account. After enabled you have to update your emergency address and submit to Rogers. I have done this on a Rogers iPhone 6. Now I have volte icon always.

cas_xp said:
Just chat with Rogers and this function is not enabled on my account. After enabled you have to update your emergency address and submit to Rogers. I have done this on a Rogers iPhone 6. Now I have volte icon always.
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On Mate 9 ? No fallback to 3G when calling?

5[Strogino] said:
On Mate 9 ? No fallback to 3G when calling?
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Yes. no fall back to 3G when calling. But it only lasts 2 hours and this VoLTE is gone again. Re-chat with Rogers agent and they said it is not working on non-Rogers phone even you are lucky to get working for a while.
Sad!

Update:
This morning I just found the VoLTE icon is shown on status bar. After place a call the call log shows it is a VoLTE call (It also indicates it is VoLTE call during the call)
It looks like Rogers remove VoLTE restrictions on non-Rogers phone.

If the IMEI on your account is VoLTE capable, then VolTE will work for non branded devices, as long as the imei doesn't change.