Issues with USB connections on newest Oxygen OS - OnePlus 5 Questions & Answers

Hi,
since one of the latest Oxygen OS updates, my OnePlus 5 is not able to connect to any PC anymore as long as USB-Debugging is enabled. It's not showing up in Device-Manager nor lsusb on multiple PCs, I've tried rebooting multiple times, safe mode, clearing settings data, but nothing seems to have changed it's behavior - when turning on USB Debugging, all USB connections seem to get lost, including data and charging. A curious thing I noticed is that the Android-System notification that lets you switch USB modes sticks around when unplugging in this state, even after disabling debugging again, until the phone is restarted.
Is this a common issue? I haven't been able to find anything about it on XDA or on their official product forums which seem to be pretty dead, but it's a pretty big problem for me since I need this phone for app development.
Thanks!

armibu said:
Hi,
since one of the latest Oxygen OS updates, my OnePlus 5 is not able to connect to any PC anymore as long as USB-Debugging is enabled. It's not showing up in Device-Manager nor lsusb on multiple PCs, I've tried rebooting multiple times, safe mode, clearing settings data, but nothing seems to have changed it's behavior - when turning on USB Debugging, all USB connections seem to get lost, including data and charging. A curious thing I noticed is that the Android-System notification that lets you switch USB modes sticks around when unplugging in this state, even after disabling debugging again, until the phone is restarted.
Is this a common issue? I haven't been able to find anything about it on XDA or on their official product forums which seem to be pretty dead, but it's a pretty big problem for me since I need this phone for app development.
Thanks!
Click to expand...
Click to collapse
Open beta or stable? Which version exactly?

strongst said:
Open beta or stable? Which version exactly?
Click to expand...
Click to collapse
I'm running the current stable Oxygen OS 5.1.5(ONEPLUS A500_23_180808), unrooted. I'll try installing the new beta, since fastboot mode still gets recognized by PCs.

Ok, so beta 19 didn't change anything about it - still the same issue and behavior when unplugging. Not sure what else to do other than trying to wipe it, which would be pretty annoying

I have the same problem and I can not solve it neither with usb debuginc or mtp and I see that Oneplus is not bothering att all about this problem. I need to transfer some data from my computer to my phone and I am stucked. I am thinking sending to warranty or sell it! I was a big fun but now........

lhoria46 said:
I have the same problem and I can not solve it neither with usb debuginc or mtp and I see that Oneplus is not bothering att all about this problem. I need to transfer some data from my computer to my phone and I am stucked. I am thinking sending to warranty or sell it! I was a big fun but now........
Click to expand...
Click to collapse
You have not the same problem... Op wants to transfer data while usb debugging is on. But it works only when usb debugging is off.

Yes I have. O tried all the combination but it is just not working, with debugging on or off. I should aopreciate litle help.
Thank you

lhoria46 said:
Yes I have. O tried all the combination but it is just not working, with debugging on or off. I should aopreciate litle help.
Thank you
Click to expand...
Click to collapse
The op can transfer files with USB debugging disabled. You can not. So you have another issue please read OP again

Thanks smart guy but can I solve this problem? Even op want to transfer data from pc to the phone and reverse with usb debugg off I can not. It is written usb not recognize.
Thank you in advance.

armibu said:
Ok, so beta 19 didn't change anything about it - still the same issue and behavior when unplugging. Not sure what else to do other than trying to wipe it, which would be pretty annoying
Click to expand...
Click to collapse
lhoria46 said:
Thanks smart guy but can I solve this problem? Even op want to transfer data from pc to the phone and reverse with usb debugg off I can not. It is written usb not recognize.
Thank you in advance.
Click to expand...
Click to collapse
I'm on OB19, rooted with magisk 17.2 and with USB debugging enabled or disabled im getting file transfer working on 2 win10 pc's.
The pop-up is immediately present after plugging into USB port(original cable or other USB cable).
Msybe: Toggling file transfer to charging and back can help you?

strongst said:
I'm on OB19, rooted with magisk 17.2 and with USB debugging enabled or disabled im getting file transfer working on 2 win10 pc's.
The pop-up is immediately present after plugging into USB port(original cable or other USB cable).
Msybe: Toggling file transfer to charging and back can help you?
Click to expand...
Click to collapse
I've tried this a few times, the options in that pop-up don't have any effect whatsoever after enabling USB debugging and unplugging/plugging the phone back in. Also tried changing the default setting, which doesn't seem to have any effect either though.

Same for me. No effect att all. I don't lnpw what to do. I have a lot of files in storage and I can not root my phone and try another Rom.
Help!!!
I have done all the possibel combinations.

armibu said:
I've tried this a few times, the options in that pop-up don't have any effect whatsoever after enabling USB debugging and unplugging/plugging the phone back in. Also tried changing the default setting, which doesn't seem to have any effect either though.
Click to expand...
Click to collapse
lhoria46 said:
Same for me. No effect att all. I don't lnpw what to do. I have a lot of files in storage and I can not root my phone and try another Rom.
Help!!!
I have done all the possibel combinations.
Click to expand...
Click to collapse
Have you tried another PC, checked your driver, firewall etc?
Common issue across all devices
Just a suggestion.

Yes I did it on two Pc and with two diffrent cables. One day it worked 3 minutes and the problem suddenly came back without takig off the cabel from Pc.

lhoria46 said:
Yes I did it on two Pc and with two diffrent cables. One day it worked 3 minutes and the problem suddenly came back without takig off the cabel from Pc.
Click to expand...
Click to collapse
And you have which oxygenOS version?

The latest update OEM 8.1.0 version OPC O2 19 BETA but the problems begun before loadin this uodate. The reason I put this one was exact that I wasn't able to do nothing.

lhoria46 said:
The latest update OEM 8.1.0 version OPC O2 19 BETA but the problems begun before loadin this uodate. The reason I put this one was exact that I wasn't able to do nothing.
Click to expand...
Click to collapse
Really strange... OOS 5.1.5 and OB19 and before.
Never had any issues and also others not report such issues

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] usb mtp wont stay enabled what to do what to do

Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can't find a solution nowhere.
I have the same problem, been trying to search online for few days, can't find the solutions.
Sammguy said:
Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can find a solution nowhere.
Click to expand...
Click to collapse
bryanling said:
I have the same problem, been trying to search online for few days, can't find the solutions.
Click to expand...
Click to collapse
Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.
Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.
shaggy_kobain said:
Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.
Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.
Click to expand...
Click to collapse
Actually it's my phone problem, i try on 10++ pc, all are not working :crying:
bryanling said:
Actually it's my phone problem, i try on 10++ pc, all are not working :crying:
Click to expand...
Click to collapse
Enable developer mode (tap on settings, about and then tap on the build number 7 times to enable developer mode).
Then back to settings, developer options and turn on usb debugging.
Sent from my Note 3 via Tapatalk
. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.
Sammguy said:
. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.
Click to expand...
Click to collapse
Did you disable the mtp application?
drewcam888 said:
Did you disable the mtp application?
Click to expand...
Click to collapse
Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.
Sammguy said:
Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.
Click to expand...
Click to collapse
I too am having this issue... it is quite frustrating. I rooted using towel root and that worked fine up until the beginning of September then USB was gone gone gone!. I was thinking of just doing a factory-restore of my phone, but I am not sure that is possible with having Towel rooted my phone. I just don't know what steps to take. Any help would be greatly appreciated!
i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today
It takes two to tango; how do you know the problem is not the PC?
Older versions of stock software actually put the phone in Airplane Mode when you were using USB 3.0, and had an inactivity timer or something that would turn the USB link off after a while. That didn't happen if you were operating on a USB 2.0 link.
So, if your PC has any non-USB 3.0 ports (the connector will not be blue) you could try using a USB 2.0 port.
Sometimes intermittent behavior is caused by bad cabling or a damaged connector, so a second thing to try is using a replacement cable and/or alternate ports. (Don't buy bargain basement eBay $2 cables btw - you will get what you pay for)
good luck
nancyvf8 said:
i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today
Click to expand...
Click to collapse
Is this a phone that you flashed a custom rom, rooted, or unlocked the bootloader?

Need help computer wont recognize my pure

recently my pc stopped recognizing my moto x pure, when ever i plugged it in.
image of message when trying to connect it to pc. https://gyazo.com/46462150a83c04bbda51efb98904dd68
i have the drivers installed already and i retried to uninstall and reinstall the drivers.
i tried many usb cables and ports. still not working. it charges the phone but will not do anything els.
Don´t use an usb hub connect it directly to the usb port.
cpagallardo said:
Don´t use an usb hub connect it directly to the usb port.
Click to expand...
Click to collapse
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?
cpagallardo said:
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?
Click to expand...
Click to collapse
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.
cpagallardo said:
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.
Click to expand...
Click to collapse
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.
StreetkillnHD said:
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.
Click to expand...
Click to collapse
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Alternatively you can go to Device Manager and look for any error icons (think they're yellow triangles - been a while since I used a PC). Right click and uninstall all the offending ones, the disconnect and reconnect your device via USB.
Sent from my XT1575 using Tapatalk
rickbosch said:
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Nothing shows up about that notification. No notification at all.
still havent fixed this issue..
Pull down menus / enable mtp
lafester said:
Pull down menus / enable mtp
Click to expand...
Click to collapse
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar
Did you do a full wipe?
StreetkillnHD said:
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar
Click to expand...
Click to collapse
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
benjmiester said:
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
Click to expand...
Click to collapse
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.
StreetkillnHD said:
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.
Click to expand...
Click to collapse
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?
jason2678 said:
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?
Click to expand...
Click to collapse
Maybe yes
but i hope not, but it seems that way
Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize
lafester said:
Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize
Click to expand...
Click to collapse
I did flash stock mm and that's when this started happening, I flashed stock mm because I was having issues with turbo charge on a ROM I was using. But flashing back to stock mm didn't help and now I can't even connect my phone to my PC..

Usb connection options doesn't pop up when connected to PC

I have google this for hours with nothing! I connect my Nexus 6P to my PC and it doesn't recognize it and not only that but the usb connection options doesn't show up on the phone either. I am completely lost!
I have installed the drivers multiple times, i have looked up the mtp inf drivers and nothing happens. When I connect it to the computer it only says chaging on the lockscreen thats it! I have no idea how to fix this. I am trying to go back to stock because i lost root flashing a custom nougat build. everything works except twpt won't boot up anymore and just hangs at the splash screen. and of course I don't have root. can anyone please help me! thanks
117micc said:
I have google this for hours with nothing! I connect my Nexus 6P to my PC and it doesn't recognize it and not only that but the usb connection options doesn't show up on the phone either. I am completely lost!
I have installed the drivers multiple times, i have looked up the mtp inf drivers and nothing happens. When I connect it to the computer it only says chaging on the lockscreen thats it! I have no idea how to fix this. I am trying to go back to stock because i lost root flashing a custom nougat build. everything works except twpt won't boot up anymore and just hangs at the splash screen. and of course I don't have root. can anyone please help me! thanks
Click to expand...
Click to collapse
Have you tried a different cord? If its not the cord the inspect the port on your phone to make sure no lint or crud is physically blocking some pins. Do you have developer options enabled? Maybe something got changed in there. Its never happened to me so these are just guesses. Maybe somebody smarter can help.
117micc said:
I have google this for hours with nothing! I connect my Nexus 6P to my PC and it doesn't recognize it and not only that but the usb connection options doesn't show up on the phone either. I am completely lost!
I have installed the drivers multiple times, i have looked up the mtp inf drivers and nothing happens. When I connect it to the computer it only says chaging on the lockscreen thats it! I have no idea how to fix this. I am trying to go back to stock because i lost root flashing a custom nougat build. everything works except twpt won't boot up anymore and just hangs at the splash screen. and of course I don't have root. can anyone please help me! thanks
Click to expand...
Click to collapse
Mine gives a notification that the phone is charging when I connect to computer but if I click the notification it gives me the option to transfer files instead. You do have USB Debugging enabled on the Developers Menu, correct?
Hello guys
I have the same problem on my phone i tried everything i found on google and other forums, and the last option that i couldn't do is to send my phone to replace the usb port, but i have no warranty as i bought it already used. It's a shame that no one can find a solution here especially that the other forums at least tried to fix for some people but not here on xda which is the first in the world.
driss.sadok said:
Hello guys
I have the same problem on my phone i tried everything i found on google and other forums, and the last option that i couldn't do is to send my phone to replace the usb port, but i have no warranty as i bought it already used. It's a shame that no one can find a solution here especially that the other forums at least tried to fix for some people but not here on xda which is the first in the world.
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I've even changed my USB port and daughterboard twice. I am stumped. I got 3 laptops 2 running 10 and one running Ubuntu and mAid along with a tower running xp. I fix unfixable phones and resell them. I've tried EVERYTHING. I know this is an old thread but Any help would be appreciated.

NO OS installed, No device detected windows 10

Hi guys,
Im having a hard time. Hope u guys can help me.
I wanted to start from scratch so i wiped everything, inclusive internal storage within twrp .
So far no problem, but when i tried to connect my OP5 to PC my PC doesnt recognize it. I guess its something with my pc.
Why doesnt my pc recognize my OP5? I cannot do anything right now.
In device manager i cannot find my op5.
Praying for help
Langenl said:
Hi guys,
Im having a hard time. Hope u guys can help me.
I wanted to start from scratch so i wiped everything, inclusive internal storage within twrp .
So far no problem, but when i tried to connect my OP5 to PC my PC doesnt recognize it. I guess its something with my pc.
Why doesnt my pc recognize my OP5? I cannot do anything right now.
In device manager i cannot find my op5.
Praying for help
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Have a look at here https://forum.xda-developers.com/oneplus-5/help/fastboot-wont-recognize-device-t3866942
strongst said:
Have a look at here https://forum.xda-developers.com/oneplus-5/help/fastboot-wont-recognize-device-t3866942
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The drivers are installed. When i plug my OP5 in the PC i dont hear or see anything.
The problem is i cannot go into the OS because i have no OS to change USB debugging mode.
Also tried different usb type c cable's
adb doesnt recognize
fastboot doesnt recognize
pc doesnt recognize
Langenl said:
The drivers are installed. When i plug my OP5 in the PC i dont hear or see anything.
The problem is i cannot go into the OS because i have no OS to change USB debugging mode.
Also tried different usb type c cable's
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You should try to go to fastboot and connect it since it loads low level drivers. Have you read the linked post and tried the steps?
strongst said:
You should try to go to fastboot and connect it since it loads low level drivers. Have you read the linked post and tried the steps?
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I've editted my response. fastboot and adb doesnt recognize aswell.
Langenl said:
I've editted my response. fastboot and adb doesnt recognize aswell.
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Is it possible that my connector is broken? Phone is charging though….
I'm really desperate atm ;(
Langenl said:
Is it possible that my connector is broken? Phone is charging though….
I'm really desperate atm ;(
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Sure, that's possible, you can try to mount an usb otg stick or similar otg within twrp.
strongst said:
Sure, that's possible, you can try to mount an usb otg stick or similar otg within twrp.
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Really hope thats not the case.
I simply cant check OTG within Twrp->mount when connected to pc. Aint got another OTG device. I hope there is some other way i can fix my problem because i dont want to spend money on repairing my connector. Thanks for your effort!
Langenl said:
Really hope thats not the case.
I simply cant check OTG within Twrp->mount when connected to pc. Aint got another OTG device. I hope there is some other way i can fix my problem because i dont want to spend money on repairing my connector. Thanks for your effort!
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OTG won't work if connected to a PC, only storage and controller devices, no clients. you need a USB stick or similar, please do some research about usb OTG if it's not clear
strongst said:
OTG won't work if connected to a PC, only storage and controller devices, no clients. you need a USB stick or similar, please do some research about usb OTG if it's not clear
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Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
Langenl said:
Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
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If you have a chance to simply try it on another PC, do it. Otherwise Firewall, drivers etc should be your next focus.
Langenl said:
Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
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Pushed the USB stick a litthe further and it works. My connector isnt the best anymore but im glad it works. Massive thank you!
Langenl said:
Pushed the USB stick a litthe further and it works. My connector isnt the best anymore but im glad it works. Massive thank you!
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Glad you got it working now! Maybe you can edit the tread title and add [SOLVED] at the beginning to help others solve their issues
I am having the same problem: no mtp, no adb, no fastboot, no otg
The phone charges with dash without any problems. I already tried 3 different computers (win 10 and Linux mint). Cant think of anything else than a Hardware issue of my USB Port.
My biggest problem is not getting adb, so i can't install twrp at the moment.
Are there any recommendations for me?
derschnelle said:
I am having the same problem: no mtp, no adb, no fastboot, no otg
The phone charges with dash without any problems. I already tried 3 different computers (win 10 and Linux mint). Cant think of anything else than a Hardware issue of my USB Port.
My biggest problem is not getting adb, so i can't install twrp at the moment.
Are there any recommendations for me?
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I hope you read the thread already?
strongst said:
I hope you read the thread already?
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Yes I did and the difference between OP and me is the non functional OTG.
I just thought you guys might have another ace up your sleeves.
derschnelle said:
Yes I did and the difference between OP and me is the non functional OTG.
I just thought you guys might have another ace up your sleeves.
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You need a working USB port,if that won't be fixed, nothing can be done...
strongst said:
You need a working USB port,if that won't be fixed, nothing can be done...
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I'm not really sure, whether my port is broken or not. Shortly after I posted here, I found out, that I missed the Standard USB-Protocol-Setting in developer options (it was checked as charge). So I changed it and voila, USB worked!
But then I tried to install twrp (which was successful at first, but seems to be overwritten again by stock recovery) and now I can't get my device to connect again. I tried to disconnect, connect with other PCs, change the usb-debugging and standard usb-protocoll, connect in fastboot-mode, nothing works.
derschnelle said:
I'm not really sure, whether my port is broken or not. Shortly after I posted here, I found out, that I missed the Standard USB-Protocol-Setting in developer options (it was checked as charge). So I changed it and voila, USB worked!
But then I tried to install twrp (which was successful at first, but seems to be overwritten again by stock recovery) and now I can't get my device to connect again. I tried to disconnect, connect with other PCs, change the usb-debugging and standard usb-protocoll, connect in fastboot-mode, nothing works.
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It's me again, I solved my problem!
When I tried to connect yesterday I noticed that my phone always charged and then immediately stopped charging again. It was charged to ~80% and didn't go any further. So I thought maybe the battery calibration is faulty, which can happen when you never fully charge. So I emptied the battery, charged it while phone off and tadaaa everything works.
It seems my phone interrupted the usb connection because it tried to charge my phone over 80% and the controller stopped it.
derschnelle said:
It's me again, I solved my problem!
When I tried to connect yesterday I noticed that my phone always charged and then immediately stopped charging again. It was charged to ~80% and didn't go any further. So I thought maybe the battery calibration is faulty, which can happen when you never fully charge. So I emptied the battery, charged it while phone off and tadaaa everything works.
It seems my phone interrupted the usb connection because it tried to charge my phone over 80% and the controller stopped it.
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Very interesting but it might be possible. Thanks for posting the solution

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