Hi guys,
Im having a hard time. Hope u guys can help me.
I wanted to start from scratch so i wiped everything, inclusive internal storage within twrp .
So far no problem, but when i tried to connect my OP5 to PC my PC doesnt recognize it. I guess its something with my pc.
Why doesnt my pc recognize my OP5? I cannot do anything right now.
In device manager i cannot find my op5.
Praying for help
Langenl said:
Hi guys,
Im having a hard time. Hope u guys can help me.
I wanted to start from scratch so i wiped everything, inclusive internal storage within twrp .
So far no problem, but when i tried to connect my OP5 to PC my PC doesnt recognize it. I guess its something with my pc.
Why doesnt my pc recognize my OP5? I cannot do anything right now.
In device manager i cannot find my op5.
Praying for help
Click to expand...
Click to collapse
Have a look at here https://forum.xda-developers.com/oneplus-5/help/fastboot-wont-recognize-device-t3866942
strongst said:
Have a look at here https://forum.xda-developers.com/oneplus-5/help/fastboot-wont-recognize-device-t3866942
Click to expand...
Click to collapse
The drivers are installed. When i plug my OP5 in the PC i dont hear or see anything.
The problem is i cannot go into the OS because i have no OS to change USB debugging mode.
Also tried different usb type c cable's
adb doesnt recognize
fastboot doesnt recognize
pc doesnt recognize
Langenl said:
The drivers are installed. When i plug my OP5 in the PC i dont hear or see anything.
The problem is i cannot go into the OS because i have no OS to change USB debugging mode.
Also tried different usb type c cable's
Click to expand...
Click to collapse
You should try to go to fastboot and connect it since it loads low level drivers. Have you read the linked post and tried the steps?
strongst said:
You should try to go to fastboot and connect it since it loads low level drivers. Have you read the linked post and tried the steps?
Click to expand...
Click to collapse
I've editted my response. fastboot and adb doesnt recognize aswell.
Langenl said:
I've editted my response. fastboot and adb doesnt recognize aswell.
Click to expand...
Click to collapse
Is it possible that my connector is broken? Phone is charging though….
I'm really desperate atm ;(
Langenl said:
Is it possible that my connector is broken? Phone is charging though….
I'm really desperate atm ;(
Click to expand...
Click to collapse
Sure, that's possible, you can try to mount an usb otg stick or similar otg within twrp.
strongst said:
Sure, that's possible, you can try to mount an usb otg stick or similar otg within twrp.
Click to expand...
Click to collapse
Really hope thats not the case.
I simply cant check OTG within Twrp->mount when connected to pc. Aint got another OTG device. I hope there is some other way i can fix my problem because i dont want to spend money on repairing my connector. Thanks for your effort!
Langenl said:
Really hope thats not the case.
I simply cant check OTG within Twrp->mount when connected to pc. Aint got another OTG device. I hope there is some other way i can fix my problem because i dont want to spend money on repairing my connector. Thanks for your effort!
Click to expand...
Click to collapse
OTG won't work if connected to a PC, only storage and controller devices, no clients. you need a USB stick or similar, please do some research about usb OTG if it's not clear
strongst said:
OTG won't work if connected to a PC, only storage and controller devices, no clients. you need a USB stick or similar, please do some research about usb OTG if it's not clear
Click to expand...
Click to collapse
Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
Langenl said:
Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
Click to expand...
Click to collapse
If you have a chance to simply try it on another PC, do it. Otherwise Firewall, drivers etc should be your next focus.
Langenl said:
Sorry misunderstanding. Anyways...i just borrowed a USB stick wich support otg but still the same problem. cant select otg.
Click to expand...
Click to collapse
Pushed the USB stick a litthe further and it works. My connector isnt the best anymore but im glad it works. Massive thank you!
Langenl said:
Pushed the USB stick a litthe further and it works. My connector isnt the best anymore but im glad it works. Massive thank you!
Click to expand...
Click to collapse
Glad you got it working now! Maybe you can edit the tread title and add [SOLVED] at the beginning to help others solve their issues
I am having the same problem: no mtp, no adb, no fastboot, no otg
The phone charges with dash without any problems. I already tried 3 different computers (win 10 and Linux mint). Cant think of anything else than a Hardware issue of my USB Port.
My biggest problem is not getting adb, so i can't install twrp at the moment.
Are there any recommendations for me?
derschnelle said:
I am having the same problem: no mtp, no adb, no fastboot, no otg
The phone charges with dash without any problems. I already tried 3 different computers (win 10 and Linux mint). Cant think of anything else than a Hardware issue of my USB Port.
My biggest problem is not getting adb, so i can't install twrp at the moment.
Are there any recommendations for me?
Click to expand...
Click to collapse
I hope you read the thread already?
strongst said:
I hope you read the thread already?
Click to expand...
Click to collapse
Yes I did and the difference between OP and me is the non functional OTG.
I just thought you guys might have another ace up your sleeves.
derschnelle said:
Yes I did and the difference between OP and me is the non functional OTG.
I just thought you guys might have another ace up your sleeves.
Click to expand...
Click to collapse
You need a working USB port,if that won't be fixed, nothing can be done...
strongst said:
You need a working USB port,if that won't be fixed, nothing can be done...
Click to expand...
Click to collapse
I'm not really sure, whether my port is broken or not. Shortly after I posted here, I found out, that I missed the Standard USB-Protocol-Setting in developer options (it was checked as charge). So I changed it and voila, USB worked!
But then I tried to install twrp (which was successful at first, but seems to be overwritten again by stock recovery) and now I can't get my device to connect again. I tried to disconnect, connect with other PCs, change the usb-debugging and standard usb-protocoll, connect in fastboot-mode, nothing works.
derschnelle said:
I'm not really sure, whether my port is broken or not. Shortly after I posted here, I found out, that I missed the Standard USB-Protocol-Setting in developer options (it was checked as charge). So I changed it and voila, USB worked!
But then I tried to install twrp (which was successful at first, but seems to be overwritten again by stock recovery) and now I can't get my device to connect again. I tried to disconnect, connect with other PCs, change the usb-debugging and standard usb-protocoll, connect in fastboot-mode, nothing works.
Click to expand...
Click to collapse
It's me again, I solved my problem!
When I tried to connect yesterday I noticed that my phone always charged and then immediately stopped charging again. It was charged to ~80% and didn't go any further. So I thought maybe the battery calibration is faulty, which can happen when you never fully charge. So I emptied the battery, charged it while phone off and tadaaa everything works.
It seems my phone interrupted the usb connection because it tried to charge my phone over 80% and the controller stopped it.
derschnelle said:
It's me again, I solved my problem!
When I tried to connect yesterday I noticed that my phone always charged and then immediately stopped charging again. It was charged to ~80% and didn't go any further. So I thought maybe the battery calibration is faulty, which can happen when you never fully charge. So I emptied the battery, charged it while phone off and tadaaa everything works.
It seems my phone interrupted the usb connection because it tried to charge my phone over 80% and the controller stopped it.
Click to expand...
Click to collapse
Very interesting but it might be possible. Thanks for posting the solution
Related
Hey guys,
I currently recently installed a custom ROM from this website and for some reason now when I plug in my USB into my PC it comes up not being detected so when I put my phone as hard drive so I want to transfer music, it doesn't detect it. Can anybody help me if this is ROM problem or just my USB?
Hey,
Okay I disabled USB debugging didn't know it was on, still doesn't work says windows cannot find USB device not reconginzed when I connect the USB. For the Reinstalling usb driver I do not know how to this ~?
i have the same problem.. turn "fast boot" off and restart the phone.. this always works for me.. hope this helps
Hey, I turned fastboot off. Doesn't work. I ordered new usb cable.. hopefully this works and it was just a fault with the cable!
Sent from my Desire HD using XDA App
Usually this is a problem with the cable. Simple, cheap to fix. Keep your old cable around for charging though (nice to have a spare)
Is this problem with the USB still active?
If so try a different PC just in order to eliminate WinOS issues.
If not close.
Hi,
I have the same problem at some months ago. I tried the cable and pfone on another PC, and it works fine. So, I recommend to try it on another PC and reinstall your Windows.
brgs,
Herold
Had the same propblem! Turns out it was the usb cable, it charged fine with the cable but data transfer didnt work.
i also had the same problem since last week and still cant resolve till now...i try all the option that u gave(change cable/pc,turn off fastboot)....i even sent my phone to shop and they still cant detect.they said maybe the usb port is damage or some software that may block my usb port?is it true? anyone can help?????
necrs said:
i also had the same problem since last week and still cant resolve till now...i try all the option that u gave(change cable/pc,turn off fastboot)....i even sent my phone to shop and they still cant detect.they said maybe the usb port is damage or some software that may block my usb port?is it true? anyone can help?????
Click to expand...
Click to collapse
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Grant Barker said:
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Click to expand...
Click to collapse
before this is ok.just last week i remember that i pull the usb cable from the phone quite hard.but i don think that the usb too sensitive that will break by that.still can charging... but not detected in pc
I had similar problem and it was hardware, I sent it back to Vodafone and they sent me a replacement!
I am running CM7 now its awesome.
Andy
USB BRICK in my INSPIRE 4G ( DESIRE HD)
Hi, all
I got a new inspire 4g last week.( equivalent to desire hd ). It was working fine. But now it does not detect the USB connection. It only charges when I connect to pc. No other issues. I have also noticed that during fast boot mode also pc does not recognize the phone as device. I have tried all the suggestion on xda but no luck.
As fastboot is also not detected by PC I could not format mtd0 and reconfigure it.
Can anybody have any other idea? If I change the main board how much cost will incur ??
Thanks all.
Grant Barker said:
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Click to expand...
Click to collapse
musarraf172 said:
Hi, all
I got a new inspire 4g last week.( equivalent to desire hd ). It was working fine. But now it does not detect the USB connection. It only charges when I connect to pc. No other issues. I have also noticed that during fast boot mode also pc does not recognize the phone as device. I have tried all the suggestion on xda but no luck.
As fastboot is also not detected by PC I could not format mtd0 and reconfigure it.
Can anybody have any other idea? If I change the main board how much cost will incur ??
Thanks all.
Click to expand...
Click to collapse
First of all.. you have HTC Sync installed right?
Happened to me initially as well.. although for me changing the cable and/or changing the USB port on the PC solved the issue. Have you tried these?
Also sometimes killing all apps on the device before connecting helped.
You can try accessing your device through ADB to see if its being detected.
And I really dont think you'll need to change the main board..
USB brick on my Inspire 4G
Thanks for your reply. When I go the phone ADB and Fastboot were working
well. There was no driver issue. Now even PC also does not detect the phone or any new hardware when I connect it to pc. I had working fastboot on both win7 and Linux (ubuntu) pc. Now in both OS the phone is not detectable. Windows device manager does not see any new hardware when I connect my inspire . dmesg also does not show my hardware when I connect my inspire to linux pc.
Please help or suggest me to investigate further. I know how to install and work with adb and fastboot as well as Clockwork recovery ( also ext recovery). Some people suggested to flash a new radio. I can flash the new radio via sdcard. But how safe is it ? My phone is S-off and made unbranded. Will flashing a new radio make my phone locked AT&T again? ????
Thanks a lot
if4ct0r said:
First of all.. you have HTC Sync installed right?
Happened to me initially as well.. although for me changing the cable and/or changing the USB port on the PC solved the issue. Have you tried these?
Also sometimes killing all apps on the device before connecting helped.
You can try accessing your device through ADB to see if its being detected.
And I really dont think you'll need to change the main board..
Click to expand...
Click to collapse
As far as I know.. USB problem has no relation whatsoever to Radio. Radio is only concerned with the signal stuff. Flashing it isn't that risky if you follow the instructions... There's a thread in the development section about Radio's which explains it pretty nicely.
As for the USB problem, are you using a Custom ROM? Some ROMs like LeeDroid have USB detection problem which can be solved simply by flashing a different kernel like LordMod's.
What I meant by "Accessing through ADB" was if commands like "adb remount" or any adb command as such are working when your phone is connected to the PC? Or is it showing "error: device not found"?
Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks
Perhaps bad cable, or try different usb port.
guyrelax said:
Trying to use odin to flash the stock rom but I cannot connect to pc. I have the correct drivers and usb cable and have tried 2 different pc's that have worked in the past. Running cyanogenmod 11. Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?
ran into the same problem. any thoughts?
matraca said:
Perhaps bad cable, or try different usb port.
Click to expand...
Click to collapse
as i mentioned i have tried different cables and pc's. I'm running windows 7 and drivers are installed.
TheZander said:
Does it recognize the phone at all when it's connected? Does the phone recognize it's being charged? Are you on Windows 7?
Click to expand...
Click to collapse
yes it charges. doesn't recognize the phone
guyrelax said:
yes it charges. doesn't recognize the phone
Click to expand...
Click to collapse
Do the ##3284# Menu an see if MTP and ADB is checked.
If that doesn't work find a USB Storage app from the play store and that forces it in that mode. If that still doesn't work then you need to gather up all your Micro USB cords and try every one. Or use the one that came in the box
I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck
matraca said:
I had that same problem before, I fixed it by uninstalling drivers and installing again. Maybe flash another rom and see if that works. I know if you have usb fast charging enabled enabled on ktkernel that will prevent your computer from recognizing phone. Good luck
Click to expand...
Click to collapse
Not sure why but I hooked it up last night and it magically worked using the same pc, port, and cord I was trying before. Finally got rid of cyanogenmod. Thanks for the help
I got a weird problem with my Note 3. When i put the usb cable in, it just charging but nothing else. Nothing happens on the phone and neither on the pc. I can't choose MTP or anything else. The computer don't recognize it in device manager either. I tried with usb debugging on, and the same thing happens. Tried with Kies 3 installed, tried to install the drivers and.. yeah, nothing happens.
Can it be the cable? It's still charging.
Windows 8.1
kenka said:
I got a weird problem with my Note 3. When i put the usb cable in, it just charging but nothing else. Nothing happens on the phone and neither on the pc. I can't choose MTP or anything else. The computer don't recognize it in device manager either. I tried with usb debugging on, and the same thing happens. Tried with Kies 3 installed, tried to install the drivers and.. yeah, nothing happens.
Can it be the cable? It's still charging.
Windows 8.1
Click to expand...
Click to collapse
Try another PC 1st, if the issue remain same then its faulty cable or phone software issue. I doubt its a PC end issue, check drivers again. Uninstall all 1st, uninstall USB driver from device manager also. If you install Kies 3 the driver will install with it, no separate require. Also check windows bit version for the Kies. Also try changing USB port on PC where you didnt put the cable yet see if its installing driver on 1st connect or not.
I dont think its a phone end software related issue. But anything could happen.
soumen.sam said:
Try another PC 1st, if the issue remain same then its faulty cable or phone software issue. I doubt its a PC end issue, check drivers again. Uninstall all 1st, uninstall USB driver from device manager also. If you install Kies 3 the driver will install with it, no separate require. Also check windows bit version for the Kies. Also try changing USB port on PC where you didnt put the cable yet see if its installing driver on 1st connect or not.
I dont think its a phone end software related issue. But anything could happen.
Click to expand...
Click to collapse
Already tried with another pc.. same problem. Also tried all my 8 USB ports. Very weird..
kenka said:
Already tried with another pc.. same problem. Also tried all my 8 USB ports. Very weird..
Click to expand...
Click to collapse
Then its a phone end or USB cable end issue. try resetting the phone if not work then replace the cable. Also if you can 1st try another cable. Any micro usb 2.0 cable will also work with PC connectivity.
soumen.sam said:
Then its a phone end or USB cable end issue. try resetting the phone if not work then replace the cable. Also if you can 1st try another cable. Any micro usb 2.0 cable will also work with PC connectivity.
Click to expand...
Click to collapse
Well.. bought 3 new cables today and none of them is working. Just charging the phone, but the funny part is that the pc recognize the phone in download mode. Is there anyone who maybe had this problem? And how did you solve it?
And I have no option in Settings->Storage.. :/
kenka said:
Well.. bought 3 new cables today and none of them is working. Just charging the phone, but the funny part is that the pc recognize the phone in download mode. Is there anyone who maybe had this problem? And how did you solve it?
Click to expand...
Click to collapse
Then it’s a phone end issue, try resetting or hard resetting and see if this help. I don’t think this will work, you may need bring this to service center.
kenka said:
And I have no option in Settings->Storage.. :/
Click to expand...
Click to collapse
That’s weird. Is it a original Note 3? Or have you rooted? Wait if someone else could help.
soumen.sam said:
Then it’s a phone end issue, try resetting or hard resetting and see if this help. I don’t think this will work, you may need bring this to service center.
That’s weird. Is it a original Note 3? Or have you rooted? Wait if someone else could help.
Click to expand...
Click to collapse
Already reset the phone. Yes, it's original, not rooted.
kenka said:
Already reset the phone. Yes, it's original, not rooted.
Click to expand...
Click to collapse
Then take it to service center or contact Samsung for help. Rooting customizing and using custom rom would void warranty. Or wait if any expert advices.
soumen.sam said:
Then take it to service center or contact Samsung for help. Rooting customizing and using custom rom would void warranty. Or wait if any expert advices.
Click to expand...
Click to collapse
Maybe try to flash the stock firmware from samsung with Odin?
kenka said:
Maybe try to flash the stock firmware from samsung with Odin?
Click to expand...
Click to collapse
Yes you can try or do that. But 1st make sure to clear about warranty. I don’t know if this void warranty, ask others. If this does and if you don’t have any worry about warranty then you can go for anything, custom rom too. Make sure if you lose warranty due to tempering software then you will lose warranty on hardware as well.
As this is a expensive phone so its better to be on safer side, I think. You can take it to your nearest service center, the will do whatever it need.
Thanks for your time. I went for another cable, the 4th and now it's working
Hey guys,
I read the other threads were people had problems but mine didn't get solved by that. I tried everything from re flashing the Rom/Gapps, taking out the Sim Card & Battery to put it back in, Restarting my phone, Using USB Debugging Mode, trying out different USB ports/cables, installing the Samsung USB Drivers/Kies 3 on my pc, etc.
But nothing I tried helped to solve this error. It started to appear recently but I didn't change anything. My Phone charges when I connect It to my PC but It doesn't show up as a device to transfer files to. Windows doesn't even detect that any device has been connected via USB... Any help is appreciated.
Try this:
dial *#0808# and select AP in USB Settings
Lennyz1988 said:
Try this:
dial *#0808# and select AP in USB Settings
Click to expand...
Click to collapse
Thanks for your help but when I dial *#0808# I just get the message "Connection problem or invalid MMI code."
Sincerity1993 said:
Hey guys,
I read the other threads were people had problems but mine didn't get solved by that. I tried everything from re flashing the Rom/Gapps, taking out the Sim Card & Battery to put it back in, Restarting my phone, Using USB Debugging Mode, trying out different USB ports/cables, installing the Samsung USB Drivers/Kies 3 on my pc, etc.
But nothing I tried helped to solve this error. It started to appear recently but I didn't change anything. My Phone charges when I connect It to my PC but It doesn't show up as a device to transfer files to. Windows doesn't even detect that any device has been connected via USB... Any help is appreciated.
Click to expand...
Click to collapse
Problem of the custom rom that you are using.
Joku1981 said:
Problem of the custom rom that you are using.
Click to expand...
Click to collapse
Thats not possible because nobody else on the Rom thread has that issue
Sincerity1993 said:
Thats not possible because nobody else on the Rom thread has that issue
Click to expand...
Click to collapse
Does it get detected when in download mode? If so, then it's either a driver on your pc or something on your phone.
Lennyz1988 said:
Does it get detected when in download mode? If so, then it's either a driver on your pc or something on your phone.
Click to expand...
Click to collapse
Well, I already know that its either something on my PC or my phone those are the only options :/
Sincerity1993 said:
Well, I already know that its either something on my PC or my phone those are the only options :/
Click to expand...
Click to collapse
You ruled out hardware failure already?
Lennyz1988 said:
You ruled out hardware failure already?
Click to expand...
Click to collapse
No I forgot about that but I hope it's not.
Sincerity1993 said:
No I forgot about that but I hope it's not.
Click to expand...
Click to collapse
That's why I asked about if the phone is being recognized in download mode.
Lennyz1988 said:
That's why I asked about if the phone is being recognized in download mode.
Click to expand...
Click to collapse
Gonna try it out now, I wasn't at home. At least I know that it has nothing to do with my PC now because I tried it on a friends PC and it didn't get recognized either.
Edit: It doesn't get recognized in Download mode
Sincerity1993 said:
Gonna try it out now, I wasn't at home. At least I know that it has nothing to do with my PC now because I tried it on a friends PC and it didn't get recognized either.
Edit: It doesn't get recognized in Download mode
Click to expand...
Click to collapse
If there even isn't a popup showing on your pc when connecting in download mode, then it's hardware.
Try to clean your usb port or replace the module.
Lennyz1988 said:
If there even isn't a popup showing on your pc when connecting in download mode, then it's hardware.
Try to clean your usb port or replace the module.
Click to expand...
Click to collapse
Already did, besides I got 5 USB ports and it doesn't work in any. Anything else I put in them works fine.
Sincerity1993 said:
Already did, besides I got 5 USB ports and it doesn't work in any. Anything else I put in them works fine.
Click to expand...
Click to collapse
The usb port in your phone.
Lennyz1988 said:
The usb port in your phone.
Click to expand...
Click to collapse
Its clean and i dont think thats the problem as anything else I put in there works and it charges normally
Sincerity1993 said:
Its clean and i dont think thats the problem as anything else I put in there works and it charges normally
Click to expand...
Click to collapse
Look, if it doesn't get detected while in download mode then it's:
- Not a software setting on your phone.
- Either you messed up the drivers (unlikely). Remove the drivers completely and it should detect your phone. But it doesn't according to you, so we can rule that out.
- Either you have faulty usb cables (unlikely). You tried multiple.
- Either you have faulty usb port on your pc (unlikely). You tried multiple.
That leaves hardware damage. That seems most likely to me.
Lennyz1988 said:
Look, if it doesn't get detected while in download mode then it's:
- Not a software setting on your phone.
- Either you messed up the drivers (unlikely). Remove the drivers completely and it should detect your phone. But it doesn't according to you, so we can rule that out.
- Either you have faulty usb cables (unlikely). You tried multiple.
- Either you have faulty usb port on your pc (unlikely). You tried multiple.
That leaves hardware damage. That seems most likely to me.
Click to expand...
Click to collapse
Your right that makes sense.. so what do you suggest? I already cleaned the port on my phone. Its weird that it just stopped working from one second to another without me doing anything
Lennyz1988 said:
Look, if it doesn't get detected while in download mode then it's:
- Not a software setting on your phone.
- Either you messed up the drivers (unlikely). Remove the drivers completely and it should detect your phone. But it doesn't according to you, so we can rule that out.
- Either you have faulty usb cables (unlikely). You tried multiple.
- Either you have faulty usb port on your pc (unlikely). You tried multiple.
That leaves hardware damage. That seems most likely to me.
Click to expand...
Click to collapse
Is there anything else I could try out? :/
Hi, I tried to search in Help Forum about my issue, but did not get a thread on the same.
hence starting a new topic, please help me.
My phone doesn't get recognized on PC or Laptop via usb. So I need to root it via app or any method used with Phone.
If there is any, let me know.
I tried KingRoot and Root Zenfone app, didnt worked.
AFAIK, you can't do that. You need to use computer to root it. Is your usb port damaged? Try clean it up first. Or sometimes it could be just Windows driver issue.
kopter36 said:
AFAIK, you can't do that. You need to use computer to root it. Is your usb port damaged? Try clean it up first. Or sometimes it could be just Windows driver issue.
Click to expand...
Click to collapse
Thank you for your reply, USB port of my device is fine; i can see charging is happening. I tried several ports of Lappy, it says USB not recognized.
sandy7874 said:
Thank you for your reply, USB port of my device is fine; i can see charging is happening. I tried several ports of Lappy, it says USB not recognized.
Click to expand...
Click to collapse
Try to reinstall drivers, or you can install Asus PCLink (that automatically installs Intel USB drivers).
sandy7874 said:
Thank you for your reply, USB port of my device is fine; i can see charging is happening. I tried several ports of Lappy, it says USB not recognized.
Click to expand...
Click to collapse
Did you tried plugging in to another computer to see if it works? Try using different cable that certified for data transfer. Make sure you check "mtp" as your preferred connection method. If computer still says "USB device not recognized", probably your phone usb port might have broken solder connection.
kopter36 said:
Did you tried plugging in to another computer to see if it works? Try using different cable that certified for data transfer. Make sure you check "mtp" as your preferred connection method. If computer still says "USB device not recognized", probably your phone usb port might have broken solder connection.
Click to expand...
Click to collapse
I tried Asus PC link, and it didn't recognized my Device. Seems there is a problem.
sandy7874 said:
I tried Asus PC link, and it didn't recognized my Device. Seems there is a problem.
Click to expand...
Click to collapse
I guess that might be hardware issue as you already installed Asus PCLink on your computer. Did you already tried fastboot mode? Try going into droidboot menu and plug your phone. If it shows up in device manager, then you are all good.
However if it does not work, and if you have a good eyes and basic soldering skill, you might want to disassemble your phone and inspect the USB port solder connections. You might have to replace the bottom board too if you accidentally fried any caps on it.
You can't root your zen5 without pc......
There are 2 methods
sandy7874 said:
Hi, I tried to search in Help Forum about my issue, but did not get a thread on the same.
hence starting a new topic, please help me.
My phone doesn't get recognized on PC or Laptop via usb. So I need to root it via app or any method used with Phone.
If there is any, let me know.
I tried KingRoot and Root Zenfone app, didnt worked.
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Hey sandy, first check your Android Version. If it is 4.3 or lower then you can root without pc. But if you have an android version higher than that then you will need a pc.
To root without pc:
You can do a simple search on youtube as I already upgraded my Android Version
To root with pc:
Use a reliable tutorial I myself used on youtube:
As I am a new member i cannot give the link but the name of the youtuber is Silicon Rodent
Best of luck:good: