Hi,
When I record video in Hi-Res I hear noises.
If I turn on 3D Audio it is okay (without noises).
Is the phone broken? It is new, bought yesterday.
my phone is the same one of my worst phone that a have
Yeah, i don't why HTC don't fix that bug. But we can record FLAC when connected earphone.
I contacted htc support and this is their response:
"Thank you for contacting HTC - MEA Customer Support Center.
We do apologize for any inconvenience that has caused you.
Regarding to the issue , kindly try the below :
Try the phone in the safe mode :
Safe mode is to block any 3rd party application temporarily to check if the issue related to the phone or the 3rd party application.
Press on power button.
Press and hold on the power off option.
Press on restart to restart the phone in the safe mode.
If the problem solved it will be related to one or more of the 3rd party application,
You will need to exit the safe mode by restarting the phone.
Delete app by app and try after each one.
If the same issue still exists during the safe mode, you will need to take back up of your data and make factory data reset to your phone.
Kindly follow the below steps to back up your data :
To Backup Contacts:
Go to People> Menu> Manage contacts> Import/ Export> Export to Phone Storage >Phone > choose No > choose OK.
Go to People> Menu> Manage contacts> Import/ Export> Export to Phone Storage >Google > choose No > choose OK
Now the contacts has been saved in VCF files in the phone storage , so you will need to move them to the computer as below:
Connect your phone to the computer.
Search for files ends with .VCF ( this file will be contain your contacts and the computer will not be able to read it )
you will have 2 files ( one for Google contacts and one for phone contacts) .
To restore Contacts:
Connect the phone to the computer
Take copy of the VCF file and paste it on the phone
Go to People > Menu> Manage contacts> Import/ Export> Import from Phone Storage > Phone> Import one V card file
Go to People > Menu> Manage contacts> Import/ Export> Import from Phone Storage > Google> Import one V card file
To Backup Messages: Go to Messages> Menu> Backup/ Restore> Backup> Backup SMS
To restore Messages: Go to Messages> Menu> Backup/ Restore> Restore> Restore SMS
-To back up your media files, kindly connect your phone to your computer then copy& paste all your data.
For factory data reset: settings > back up and reset > reset phone.
Try the phone after the factory data reset and before downloading anything ( application or any data) , and if still the same issue you will need to refer to the retailer for replacement or refund.
As long as there is a manufactor defect within 14 days from date of purchase , so you can refer to the retailer for refund or replacament."
Factory data reset doesn't help me so it must be phone defect.
With connected earphones there are no noises but the sound is extremely quiet.
Pawel90 said:
I contacted htc support and this is their response:
"Thank you for contacting HTC - MEA Customer Support Center.
We do apologize for any inconvenience that has caused you.
Regarding to the issue , kindly try the below :
Try the phone in the safe mode :
Safe mode is to block any 3rd party application temporarily to check if the issue related to the phone or the 3rd party application.
Press on power button.
Press and hold on the power off option.
Press on restart to restart the phone in the safe mode.
If the problem solved it will be related to one or more of the 3rd party application,
You will need to exit the safe mode by restarting the phone.
Delete app by app and try after each one.
If the same issue still exists during the safe mode, you will need to take back up of your data and make factory data reset to your phone.
Kindly follow the below steps to back up your data :
To Backup Contacts:
Go to People> Menu> Manage contacts> Import/ Export> Export to Phone Storage >Phone > choose No > choose OK.
Go to People> Menu> Manage contacts> Import/ Export> Export to Phone Storage >Google > choose No > choose OK
Now the contacts has been saved in VCF files in the phone storage , so you will need to move them to the computer as below:
Connect your phone to the computer.
Search for files ends with .VCF ( this file will be contain your contacts and the computer will not be able to read it )
you will have 2 files ( one for Google contacts and one for phone contacts) .
To restore Contacts:
Connect the phone to the computer
Take copy of the VCF file and paste it on the phone
Go to People > Menu> Manage contacts> Import/ Export> Import from Phone Storage > Phone> Import one V card file
Go to People > Menu> Manage contacts> Import/ Export> Import from Phone Storage > Google> Import one V card file
To Backup Messages: Go to Messages> Menu> Backup/ Restore> Backup> Backup SMS
To restore Messages: Go to Messages> Menu> Backup/ Restore> Restore> Restore SMS
-To back up your media files, kindly connect your phone to your computer then copy& paste all your data.
For factory data reset: settings > back up and reset > reset phone.
Try the phone after the factory data reset and before downloading anything ( application or any data) , and if still the same issue you will need to refer to the retailer for replacement or refund.
As long as there is a manufactor defect within 14 days from date of purchase , so you can refer to the retailer for refund or replacament."
Factory data reset doesn't help me so it must be phone defect.
With connected earphones there are no noises but the sound is extremely quiet.
Click to expand...
Click to collapse
Yes. It's software problem, every U Ultra from all region have this problem, even after clean install RUU. I try U11 and U11 can record FLAC without any noise. I tried very old version of android Nougat but no hope.
Related
Hi,
I have lost all my contacts on outlook, and on my ppc , the only way to have it back is by trying to extract it from .stg file saved on my PC. I have tried to use STGviewer which can extract individual files from an ActiveSync backup, but STGviewer doesn't allow restore of anything in the Pegasus Database, derictory where Contacts Database folder is stored. How can I do it???
HELP!
Thanx!
have you googled for a program which could access the Pegasus Database and you could extract the data yourself and type it into outlook and sycn with your device and then
from now on export the outlook *.pst file as a backup
Try this...
http://hometown.aol.com/anyware/wce/MobileVault/download.htm
I had a very similar problem and this program was the only one that worked.
Before starting the steps below place your XDA in the cradle and wait for it to sync.
Steps;
1. Install attached software
2. Run MobileVault from 'Start > Programs > MobileVault > MobileVault'
3. Click on the'File' menu and then 'Open'
4. Browse to 'My documents' and select 'backup1.stg'
5. Once file has opened click on '+' next to the small computer icon in the left hand panel
6. Click on 'WinCE Databases' folder
7. Right click on the 'Appointments Database' in the right hand panel and select 'Restore to Desktop'. This will pop-up a window, select the desktop and then click 'Ok'
8. Repeat step 7 for the 'Contacts Database'
9. On your desktop a new folder will have been created called 'WinCE Databases'. There will be two files - send these both to me.
10. Repeat steps 7-8, but this time select 'Restore to Mobile Device'. In theory this should restore them to your pda.
If step 10 doesn't work, then;
11. Remove the xda from the cradle
12. On the xda, click on the start menu and select 'ActiveSync' (if its not in the menu it will be in the programs option)
13. Select the 'tools' menu at the bottom of the screen and then select 'Options...'
14. Click on the 'Options...' button, and untick the 'Enable PC sync using...' option beneth the 'When cradled' text.
15. Click on the 'Ok' to the top right of the screen, and then repear for the next screen, finish by clicking on the 'X'
16. Now place the XDA back in the cradle - it shouldn't sync now.
17. Repeat step 10, and see it it works. Fingers crossed!!
Good luck...
@divingsheep
Thank you very much I solved my problem!!!
real solution
http://forum.xda-developers.com/viewtopic.php?p=123648#123648
hey guys, i know this thread is old, however I need your advice for this problem. I have used Mobilevault in the past to restore my databases, however, when I tried to do this today, I encountered the application has been changed completely, not allowing me to do the restore. Am I right by saying there is no way to restore the databases? This would leave me really upset! Not everyone wants or is able to use Outlook to manage Contacts, so it really should be Microsofts duty to provide a solution regarding this.
1-How to add others mobile contacts?
2-How to disconnect the battery charging when the phone is usb-connected to the pc?
3-How to eliminate the initial starting sound?
4-How to eliminate sound notify when send an sms?
NOBODY CAN HELP ME???
France' nu n vuonn sape'...
How to disconnect the battery charging when the phone is usb-connected to the pc?
Ans: Y wud you want to do that..
Q: How to eliminate the initial starting sound?
Ans: Find these 2 files pwr_off.wav and pwr_on.wav, in the windows directory, replace them with a another .wav file of your choice .. or create a silent wave file and replace them..
Q: How to eliminate sound notify when send an sms?
Ans: Open Registry Editor and Go To: HKCU > Software > Microsoft > Inbox > MsgTypes > IPM> SMSText
Change: DLL value to htmlnote.dll
Then: Soft reset.
Then again,
Go To: HKLM > Software > Microsoft > Inbox Settings
Change: MMSNoSentMsg name to SMSNoSentMsg
Change: SMSNoSentMsg value to 1
Then: Soft Reset
i've got the above info from various websites and they work on my Omnia i8000.. try it..!
ive got an htc touch pro that has had the meid number changed to that of another htc touch pro...my question is...is there anyway to reset the main software to revert the meid back to its orginal number that came with the phone....
1st option is Clear Storage then 2nd option is Hard Reset
Did you try to use 'Clear Storage'?
Clear Storage
You can also use Clear Storage to reset your device back to factory default settings.
1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
If the above method did nothing for your device then
in my opinion it's time to do a 'HARD RESET' for your device...
Important;
If Encrypt files, when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.
To perform a HARD RESET
Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.
4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
:END
IMO this will revert the meid back to its original number.
Senax
You will have to manually change the meid back yourself. Look on www.mobile-files.com
Hi.
I need some help. Every so often the messaging service gives me a fatal error, and I loose ALL of sms messages!!! This is not good.
Is this a know bug, with a fix incoming?
It really annoys me!!!
I was using Handcent and thought it might be because of it, so un-install it and today with Androids own messaging widget it happened again!!
I installed a program, called "sms backup and restore" but it won't work the restore, with over 300 sms... I can see my backup sms but it won't restore. It restore however with less than 100 sms.
Anyone knows a good sms backup app?
Thanks!!
No one??
Do u use a taskkiller ?
Yes... And also read in another Forum that using an Anti-Virus could cause this, so un-install it and let's see.
Thanks
Just to share HTC reply...
Dear Mr. Soares, Thank you for your reply, Kindly follow the steps below to solve the issue you're facing:
1) Please check if the issue persists by trying to use another SIM card preferably from a different operator.
2) Please make sure there is enough free memory on the “Phone memory”, to check the available memory kindly go to Home>Menu>SD card & Phone storage, make sure that there is at least 5.0 free MBs on the phone memory, if not kindly delete some applications to free memory.
3) Please turn off the handset and restart it again while pressing and holding the "Menu" button to open the handset in safe mode, and check if the issue persists or not.
4) If issue not solved kindly uninstall any 3rd party application that you have on the device and has any relevance to the contacts, to check the permissions of the applications kindly go to Home>Menu>Applications>Manage applications>Permissions, to remove 3rd party applications please open the device in “Safe Mode” and delete the applications.
5) If the issue is still not solved you can kindly try to perform a soft reset to the device by turning the device off, removing the battery and putting it back in again then turning on.
6) If the last step didn't solve the issue, kindly backup all the information on your handset either by synchronizing to a PC/laptop or by using a data backup software to back the information up on the memory card of the handset then perform a Hard Reset to your handset, kindly follow the steps below to perform the Hard Reset: Go To Home>Menu>Settings>Privacy>Factory data reset, Tap "Reset Phone" then tap "Erase everything" Kindly be informed that this process will erase all the information on the phone memory of your handset.
Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline. Best Regards, HTC Team http://www.htc.com
Click to expand...
Click to collapse
Hi all, a happy 2015 may everyone be healthy and happy.
I have an urgent issue here. My S3 has contracted the infamous "stuck in safe mode with volume down button not working" issue.
I would like to attempt a factory reset via the phone menu, however, i have important whatsapp messages i need to keep. Currently i use the backup option on Kies 3. May i know if its in depth enough to cover that? After a reset would choosing "Restore" from the Kies 3 menu put every single thing back into my phone like how it is? Including my alarms?
Thank you kindly
Use the backup and restore options of whatsapp: menu/settings/chat settings/backup
Or you can send them to your email.
fabiusp98 said:
Use the backup and restore options of whatsapp: menu/settings/chat settings/backup
Or you can send them to your email.
Click to expand...
Click to collapse
My phone does not shows whatsapp in safe mode...
anybody please help me :crying:
SAMSUNG2005 said:
Hi all, a happy 2015 may everyone be healthy and happy.
I have an urgent issue here. My S3 has contracted the infamous "stuck in safe mode with volume down button not working" issue.
I would like to attempt a factory reset via the phone menu, however, i have important whatsapp messages i need to keep. Currently i use the backup option on Kies 3. May i know if its in depth enough to cover that? After a reset would choosing "Restore" from the Kies 3 menu put every single thing back into my phone like how it is? Including my alarms?
Thank you kindly
Click to expand...
Click to collapse
Hi mate ,
I guess you mean S4 , if you are in safe mode check this
http://forum.xda-developers.com/showthread.php?t=2392632
also check this ( you must be rooted)
open file "factorymode" in efs/factoryApp directory, if it says "off", change to "on" it must say YES to turn it off, save the file
For whatsapp go settings / chat settings / backup conversations then just save the whole whatsapp folder in your internal SD , copy it back and when you install whatsapp again it will detect it and it will ask you if you want to restore it , make sure that both version of whatsapp are the same or at least that the new one you are installing is not older than the one you had
Thanks for the reply bro, mine is a S3 not S4. Do you have any idea if factory resetting will restore the safe mode with volume down button not working issue? And will kies3 backup restore be complete enough ?
MAX 404 said:
Hi mate ,
I guess you mean S4 , if you are in safe mode check this
http://forum.xda-developers.com/showthread.php?t=2392632
also check this ( you must be rooted)
open file "factorymode" in efs/factoryApp directory, if it says "off", change to "on" it must say YES to turn it off, save the file
For whatsapp go settings / chat settings / backup conversations then just save the whole whatsapp folder in your internal SD , copy it back and when you install whatsapp again it will detect it and it will ask you if you want to restore it , make sure that both version of whatsapp are the same or at least that the new one you are installing is not older than the one you had
Click to expand...
Click to collapse
Is this possible?
--> someone is posting in a S4 Q&A thread a total sensless title
Is this possible?
--> he also knows that his question doesn't belong there because he owns a S3
Is this possible?
--> I gave him an reply: Yes, a kies restore would be enough!
Is this possible?
--> he is born in 2005