Hi all
I bought a JasJam about an year ago, and it has been working fine.
About 5 weeks ago, I flashed it with HardSPL 7, Radio 1.50 and Schap's 3.60a.
It worked fine till yesterday when suddenly following buttons stopped working: IE, Messaging, Left & right soft keys, start, ok, green & red buttons. Rest of the buttons, keyboard etc are fine. There was no impact, no "sudden movements". The buttons just stopped working! I mean, one minute they were fine and the next minute, they were screwed.
I have done following to fix this (in order)
1. Soft reset
2. Hard reset (which shows that there is no problem with the hardware)
3. Flashing with Schap's ROM again
4. Flashing with 3des ROM
5. Flashing with Sleuth's ROM
6. Flashing with Cingular (WM5)
And still, no use! Buttons still don't work.
Any help would be highly appreciated.
Does the silence says: You have to live with it.
???
More Updates :s
Now I am not able to delete anything I type. :s Not even while using the onscreen keyboard! I can see that when i tap on the backspace button, it highlights, but the text doesn't get deleted! I have tried this in almost any place which allows you to enter text. :s
I think I will go back to my original shipped ROM and bootloader. :S
Strange stuff happening! Downgrading to olipro 1.10 has solved the backspace problem. How can a bootloader affect a function like that? :s
Back to shipped bootloader and ROM (not the radio) Still the buttons are not functional.
I also opened up the phone and cleaned the buttons, made sure all connections are properly in place. Put everything back together, and no, the buttons don't work.
What do I do?
I have tried a thousand other bootloaders, radios and ROMs... But these buttons wouldn't work?
Where are the geniuses like oli?
I have the exact same issue.. I have pretty much tried all SPL/Radio/ROM/App combinations, including the 1.01 IPL, original SPL, and WM5 that ships on the Tytn from HTC... And, just like you, the keys sometimes work, and then suddenly they stop. Restart or hard-reset seldom brings them back. I know it's not hardware issue because holding down the "-" and "-" keys while resetting always works. I also observe the LEDs on the front panel go all whacky. Sometimes the power LED, which normally blinks on battey power turns on and stays that way; sometimes it doesn't come on at all.
My guy feeling is that this is not ROM related, and somewhere along the line while I was enjoying the "flash-o-palooza", something got corrupted in the flash memory.
I am now looking for a method to do a "harder-reset" that will clean out the whole thing, reflash the bootloader and build it from scratch.
I think the buttons are not properly passing interrept requests to the OS, which as you correctly mentioned is a flash memory / bios problem. (I don't know a lot about hermes architecture)
HTC provides a diagnostic sd card in which you can check if the buttons work fine. I will try to get my hands on one of those.
Did you try going back to Wm5?
whistler4ever said:
Did you try going back to Wm5?
Click to expand...
Click to collapse
Yep.. Many times.
any luck with this? can u get to bootloader mode with the keys?
not believing that it would be hardware problem, I disassembled already some times my TyTn and I did not have sucess. If someone have sucess, post here please
the only obvious thing is that the keybddr.dll driver is not be loaded properly. how do u normally load the rom's? do u let the software boot the phone, or do you put it in bootloader mode first?
as I use a Windows Vista, the ROM upgrader have to be done in the Bootloader Mode
But, Sometimes the buttons works, and in next minute, they die again
its a misterious
Hardware buttons also not working
I am also experiecing this problem. Occasionally the hardware buttons will work, then if I open the slider they stop working. I have also tried updating firmware etc.. but it hasn't helped. The buttons will work if i press the left and right keys while pressing the reset key to do a hard reset. They work every time doing this, so it seems like a software problem. But I don't understand how a s/w problem like this can remain there even after firmware update and hard resets.
I have opened the phone up several times, because I have another problem, or two. As much as I love the phone it has been totally unreliable. It shipped with the LCD not working, I diagnosed that as a faulty ribbon cable, which I replaced, that made the LCD work. But then the earpiece speaker and the front camera didn't work. Now this problem... this is starting to drive me crazy.......
Hi, I have the same problem, I think. Sometimes when I play games, browse the phone or slide down the keybord the buttons below the screen just stop working. I have also tried to flash different roms, but to no good. There is a temp fix thou but it work slow sometimes, if I scroll with the wheel for a bit(the scroll time varies) the button seem to work, but only for a little while.
Does anyone have any news on this issue, cause i can't use any program that need these buttons.
I also have this problem, I guess I'll have to send it in to get it fixed :|
Problem Solved
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
crajoh said:
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
Click to expand...
Click to collapse
I don’t think you got the same problem as us, if you check almost all the other button problem threads they are about the white screen but since we in this thread have not gotten any white screens or some of the other symptoms I'm quite sure it’s not the same. Also some with our problem have tried to change the flex cable but it has not fixed the problem.
*edit - I did not put the angry smiley on this post.
Me too!Anybody can soleve it?I found that when they aren't woring,we can touch on screen or press ok button on the left once or twice,they work again!
hi, a friend just gave me his wizard to fix some issues, while trying to hard reset it, i found out that the small reset button is broken.....a sharp pin inserted goes all the way in......
any help / alternative?
i was thinking of flashing it with wm6 rom
hehe. good idea.
I think XPShut has a soft reset feature.
Aside from that, the power button will usually still shut off a phone, except when it's really screwed up. If you're adventurous, seek out the repair manual and disassemble the thing...
Hi guys,,,
My gf asked me if I can fix her fone, she said her phone's touch screen is unresponsive. Yesterday, she gave me the phone so I can work with it. Here're the symptoms:
- The screen is unresponsive
- Softreset doesn't solve the problem
- The hardware buttons are work. (I still can operate the fone with hw buttons)
I normally suggested her to do a hard reset, but she refused unless I can back up the text messages,,,
so, what are you guys suggest to solve the problem? I have downloaded three back up softwares, but I would like to fix the problem before I hard reset it, and to understand that hard reset might not solve the problem,,, it can be a hardware failure.
and oh, her father bought the Gene online, so no warranty,,,
thx in advance guys!
no one? wew,,, the gene forum is surely quiet,,,
use PIM backup (google for it)
and after taking the backup do a hard reset
Try Screen Alignment
Hi,
Please try to do screen alignment....
Start - > Settings - > System -> Screen - > Align Screen
The touch screen may have stopped responding because of the pressure and filger threshold values may have corrupted. Plaese try above option and it may work again.
Also the touch hardware or driver could be the problem.
tq for the replies
screen alignment didn't work. it fail to interpret touch input.
the driver and value corruption theories seem logical, and if it is, hard reset would solve the problem.
I have backed up the phone with SPB BackUp. Great piece of software. I will hardreset the fone after I get her permission.
awww, hard reset didn't solve the problem,,,
are there any explanations for unresponsive touch screen except hardware failure?
Hello everyone !
After I tryed all night all options I decided to ask you about some advise or trick how to fix my problem.
I bought Cubot GT72 before 2 months. Its still new and everything works fine till today ( actually yestarday ).
The phone is with Android 4.2.2 , its rooted. I was listening yestarday music on the headphones and I wanted to make lauder the music with the hardware button and .... not working. First I thought that the phone needs restart or smothing , but after restarting the volume control with the hardware buttons Up and Down was still not working. Then I decided to make factory data reset so to have all my factory settings back. After factory reset still not working. When I press the volume button Up or Down - nothing happens. Can you please help ? What can be the problem ?
The phone never fell, was working fine all. Is it possible this to be because of some setting which I changed at the hidden menu or something else ?
tripedj said:
Hello everyone !
After I tryed all night all options I decided to ask you about some advise or trick how to fix my problem.
I bought Cubot GT72 before 2 months. Its still new and everything works fine till today ( actually yestarday ).
The phone is with Android 4.2.2 , its rooted. I was listening yestarday music on the headphones and I wanted to make lauder the music with the hardware button and .... not working. First I thought that the phone needs restart or smothing , but after restarting the volume control with the hardware buttons Up and Down was still not working. Then I decided to make factory data reset so to have all my factory settings back. After factory reset still not working. When I press the volume button Up or Down - nothing happens. Can you please help ? What can be the problem ?
The phone never fell, was working fine all. Is it possible this to be because of some setting which I changed at the hidden menu or something else ?
Click to expand...
Click to collapse
If you changed the software and even did a factory reset this issue may be a hardware failure.
There are 2 options (if you like to do it yourself):
- open the device and clean carefully the hardware contacts (isopropanol, maybe some contact fluid)
- check if there are contact errors by heating/freezing the phone (of course not to much!!)