Can't find fingerprint management in settings. - Huawei Nova/Nova Plus Questions & Answers

This happened last week, took the phone(Huawei Nova Model-CAZ-AL10) out of my pocket it got hanged for quite a moment rebooted as it was running very slowing after responding, since them it doesnt take any fingerprint gesture neither does it unlock. Went to settings thinking that maybe my finger print Id got erased somehow, but to my surprise I find that there is no fingerprint management in setting. Tried googling no solution found. Was in Thailand this week took it to the customer service they said they dont have the software as its from China. I bought it during my travel there. Dont think that i can get it fixed in my home country either. Please suggest what to do.

Rayleigh02 said:
This happened last week, took the phone(Huawei Nova Model-CAZ-AL10) out of my pocket it got hanged for quite a moment rebooted as it was running very slowing after responding, since them it doesnt take any fingerprint gesture neither does it unlock. Went to settings thinking that maybe my finger print Id got erased somehow, but to my surprise I find that there is no fingerprint management in setting. Tried googling no solution found. Was in Thailand this week took it to the customer service they said they dont have the software as its from China. I bought it during my travel there. Dont think that i can get it fixed in my home country either. Please suggest what to do.
Click to expand...
Click to collapse
Root and try this from Henkates Lineage thread.. You just might find it works for you
write in terminal stop fps_hal and then start fps_hal (you need root access) and open Settings again.
If that doesn't work.. Download firmware using firmware finder

dmilz said:
Root and try this from Henkates Lineage thread.. You just might find it works for you
write in terminal stop fps_hal and then start fps_hal (you need root access) and open Settings again.
If that doesn't work.. Download firmware using firmware finder
Click to expand...
Click to collapse
Thanks for the suggestion, but I am a complete newbie when it comes to phones and stuff, could you brief how to root, or maybe provide link to any tutorials.

Rayleigh02 said:
Thanks for the suggestion, but I am a complete newbie when it comes to phones and stuff, could you brief how to root, or maybe provide link to any tutorials.
Click to expand...
Click to collapse
Ok.. Instead of going with the root way then.. Let's try Firmware finder, download it from play store ..open it and choose firmware , download and install after download done..
Or enable Update through DNS within the Firmware finder app and go to phone settings/ update and do a search for update -it should bring an update of your current firmware or newer if available-download and follow instructions to install...
If that fails.. You can pm me I will give you a DC credit to unlock bootloader so that you can root after

Related

Recovery bricked after Nougat update?

First excuse me for opening an other thread like this, i think i have read all other threats regarding my problem, but none have the same situation
My Huawei M3 Wifi (BTV-W09) seems semi bricked after installation of Nougat Update.
The Installation (Force Install with dload) gave me an error and also while boot i got the error message: "Your device has failed verification and may not work properly."
I have the option to press "Powerbutton" and the device will boot up. I checked the Version and it showed android 7 + EMUI 5. The only problem was that almost every system app was missing, like keyboard, calendar etc. (playstore was there)
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error. I have ADB/Fastboot installed and tried some different things like flashing/unbricking it with "Huawei Multitool" where you can extract like boot.img or recovery.img and try to flash it.
Also getting an error. I can access eRecovery witout problems, the option to fix it by itself by wifi doesn`t work. I can´t access "normal" recovery and i think there is the problem (may got bricked while flashing Nougat?) I think its recovery problem, cause when i boot it up to the "half-installed" Android and go into setting "hard-reset" option i know it would boot up intoi recovery and would erease everything, while bootup it shows error "reset failed".
In fastbootmode i see bootloader: unlocked FRM: unlocked
I tried to install TWRP recovery with adb but get error: adb remote command not allowed
I downloaded like 15 different Android Versions 6+7 Emui 4.1+5 to try with force update but none worked, may i have to flash special version of recovery first?
I just want a normal version of android 6 or 7 i dont mind but at the moment with half working 7 "without" systemapps its a hardtime.
I hope someone can help me.
This isnt my first android device and im not a total noob i unlocked bootloader and flashed kernels on many other phones but with the W-09 where i did nothing special i dont get why "recovery got broken"
Thanks in advance
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
nicolap8 said:
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
Click to expand...
Click to collapse
thanks for your anwser, i read that so i also tried unlocking it "again" and it quotet it is also unlocked in adb. I also know that there are 2 packages. That you need TWRP i didnt know thanks so i am a bit smater now. I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
kivi90 said:
I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
Click to expand...
Click to collapse
This is nonsense. Unlock, install the right TWRP then install the second zip package.
nicolap8 said:
This is nonsense. Unlock, install the right TWRP then install the second zip package.
Click to expand...
Click to collapse
i cant unlock cause i dont have the code, on the huawei page i try do make an account and get the code by providing the necessary information.
I just uploaded a picture, i choose "before EMUI5" cause this is the only option i can choose "tablets". --> i choose "tablet wifi" , enter product model "BTV-W09" then the serialnumber i can see in setting: 28D6R17316XXXXXX but then i have the problem to input product id, it say i can get it through "Dialer" app (which i dont have in wifi model ) or the calculator. Problem is in my damaged installation there is no huawei calc, other calcs from store dont work (read that problem in other threats) I tried many apps from appstore to get a product ID but huawei site keeps saying wrong product ID =/
With the program DC Unlocker i am able to see a MEID i dont know if its the right one, i tried my luck with the Product ID Generator from Huawei but it doenst work. (device not supported)
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
nicolap8 said:
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
Click to expand...
Click to collapse
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Did you ever find a fix
Did you ever find a way to fix this. I'm in the same situation. I even did a VPN on my router to give me a Hong Kong address for erecovery and that still didn't work. I have the exact same product. Like you I tried to various attempts to download a new recovery, but nothing works. Nice hardware, but some of the worst software/firmware I have ever dealt with since starting with the first release of Android on the HTC Hero.
kivi90 said:
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Click to expand...
Click to collapse
I had mostly the same problem. I rolled back to 4.1 using the rollback and the actual 4.1 update.app. I think that puts you on C100 if I remember right. Tablet I have is C128 (USA) but no problem for this step. Get the Product ID from the calculator. Allow OEM unlock in the settings, then unlock it using the unlock code. Email yourself the unlock code because who knows if their website will even be functional next time. Alternatively you can extract the stock calculator from the update_data_usa.zip or whatever and try to use DC with 5.0. That second update zip does not install properly via the dload method, so a bunch of stock apps don't get installed. You can kind of hack it and flash it via TWRP but I didn't do it that way.
Or...you can use firmware finder to force an OTA from 4.1 right up to 5.0 (350), then take that last partial OTA to 351 after as well. The way to do that is via DNS in firmware finder. Find the Full OTA in firmware finder you want, send it to the updater by changing your DNS the way it tells you to, and when it does the OTA, everything will be properly installed basically the official way. Good as new. Flash TWRP to recovery2 and replace the erecovery. Keep the stock recovery as is. Install magisk. Golden.
---------- Post added at 03:36 AM ---------- Previous post was at 03:26 AM ----------
kivi90 said:
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error.
Click to expand...
Click to collapse
Also, as far as the rollback, you need to do the first one (the C900 which is just a compatibility fix to allow rollback, previously used by beta testers I believe). Then you need to do the second one, the C100. If it is getting stuck, try downloading it again and be sure you don't have anything else in the /dload directory on either internal or the sd card. I had one on both at one point so maybe that happened to you. The C900 should be very quick but the C100 will slowly progress after 5% all the way around in several minutes.
When you get to updating back to 5.0, you can choose whichever region you want as long as it is a full OTA. C128 is USA and that's what I bought so that's what I picked. That gets you back in the right OTA update channel after that.
Hi guys,
I started as a novice and have learnt the hard way.
Has anyone tried rollback to EMUI 4.1 EU version on a US device (W09) and are there any problems I should be aware of?
I have had the exact same problem shared in this thread and have gone through the pain of finding a solution. My last resort is to rollback to 4.1 and restart the whole process.
@deV14nt: you suggested that when updating back to EMUI 5.0, I can choose the region even if my EMUI4.1 is EU version. How does this work?
Thanks in advance for your help.

How do i get 7.0 on this tablet?

I just got this tablet from Amazon and it came with Android 6.0 and it says there is not an update available. How do I get stock 7.0 on it? I had read reviews that said it was updated which is one of the reasons I bought it.
I never got an OTA for 7 I had to use Firmware Finder in the play store. It found it, downloaded it and installed it.
Sent from my Pixel XL using Tapatalk
Here’s how I upgraded. Reposted from another forum.
The update checker was a non-starter for me until I used it with firmware finder and bypassed having to use a micro+SD card in order to upgrade to EMUI 5. First, I picked the 2.5gb file option within firmware finder which is basically EMUI 5, chose the get an update using dns beta option. Added the dns address that firmware finder provided to my wifi settings by holding down your wifi, choosing modify network, tick advanced options, change settings to static, and then change the dns to the one provided by firmware finder. From there, it downloaded the file, but once finished it passed it on to Huawei's upgrader app and it took over from there. Just remember to remove the dns address from your wifi settings when finished. As I mentioned didn't need to use a SD card and once finished, checked the Huawei updator again and there was another small update available. I thought it was the easiest way to upgrade without having to do too many steps. Once the file was passed on to the Huawei upgrader, it did all the work.
Mediapad M3 Upgrade
Dear friend I have also bought these wonderful tablets these days, I have the same problem, so I installed "firmware finder" app so I can download the new firmware for emui 5.0 btv-w09c100b302, I do not know if the procedure is correct, light forums before upgrade, I would like someone to tell me if I can proceed safely with the upgrade, thank you
I posted how I did it above and it’s correct, and it’s safe. Follow the directions.
okay it's not super clear with Firmware Finder version 6.6 but I finally watched enough videos to figure it out.
Install Firmware Finder
Tap on your model number (should pop up right away at top)
Tap on latest FULL version
Check Firmware access
Tap IN-APP PROXY
Goto wifi settings and press hold your wifi
tap modify
show advanced
PROXY select manual
Proxy hostname: localhost
Proxy port 8080
save or connect
Go to Settings
system update
check for update. It should then show an update. Tap and let it download and install.
Edit: I do not recall having to change the DNS setting. I just checked and mine was still set to DHCP so I am sure I did not change it. Once done with update though do go back and remove the Proxy setting.
ahent said:
I never got an OTA for 7 I had to use Firmware Finder in the play store. It found it, downloaded it and installed it.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I got a BTV-W09C128B005 FW version (USA from Amazon). Updater didn't show any updates. I downloaded a two folder update. I unpacked them (.zip) and put on an SD card under 'dload'. I pressed the vol up/ vol down and power to start the update. It worked and went to BTV-W09C128B350. I then deleted the contents of the 'dload' folder on the SD card, and replaced them with the unpacked USA data upgrade files. The data folder included a lot of app .apks including one called 'bluetooth'. The force update for the 2nd set of files took very little time, and it didn't seem to do anything. It didn't update or install any apps from the data folder, and the vers. stayed at B350. Now bluetooth won't turn on, and the 'update' app is missing from the 'settings' menus. I can't use the other update methods because they use the missing update app.
Huawei cust. support chat assured me that the Android 7 update (OTA) would arrive if I was patient enough. (6 months, yeah right.)
I'm returning this to Amazon to start over. This time I'm going to try other methods that use the updater app, or log into the PC program HiSuite to see if it pushes the update properly.
You chose the complicated way to upgrade. My input ( above ) for how to upgrade is a lot easier and is less riskier as Huawei's upgrade software is involved. Your call, but if you hit a brick wall on other ways to upgrade, consider my suggestion.
Thanks dude (@b4u2), worked like a charm!
hondoslack said:
Thanks dude (@b4u2), worked like a charm!
Click to expand...
Click to collapse
I completely agree with you, it works very well!
Does anyone know what are 500 MB update ?
Are those security / bug fix updates ?
JJ86 said:
I completely agree with you, it works very well!
Does anyone know what are 500 MB update ?
Are those security / bug fix updates ?
Click to expand...
Click to collapse
Looked like security patches and bug fixes to me. They installed after I did the full update. I really like this tablet now that it's on 7.0
b4u2 said:
Looked like security patches and bug fixes to me. They installed after I did the full update. I really like this tablet now that it's on 7.0
Click to expand...
Click to collapse
Did they installed without the app Firmware Finder ?
I like it too with Android 7.0 , despite all the bloatware apps (I'm coming from a Nexus 7).
JJ86 said:
Did they installed without the app Firmware Finder ?
I like it too with Android 7.0 , despite all the bloatware apps (I'm coming from a Nexus 7).
Click to expand...
Click to collapse
For me they installed without firmware finder. Right after first boot, I went to System Settings, and the Update section showed the OTA update. It installed 2. Only thing disappointing is that they haven't released an update to fix KRACK yet.
callanish said:
Here’s how I upgraded. Reposted from another forum.
The update checker was a non-starter for me until I used it with firmware finder and bypassed having to use a micro+SD card in order to upgrade to EMUI 5....
Click to expand...
Click to collapse
I stupidly tried an SD card method first, and ended up with an upgraded tablet with no Bluetooth and keyboard issues. Finally got back to original state and followed @callanish method. Worked beautifully and easily. Anyone else looking to update, I'd suggest this easy method that works. Thanks @callanish! (seriously registered here just to say thanks)
hondoslack said:
For me they installed without firmware finder. Right after first boot, I went to System Settings, and the Update section showed the OTA update. It installed 2. Only thing disappointing is that they haven't released an update to fix KRACK yet.
Click to expand...
Click to collapse
I wasn't so lucky: I had to install it with Firmware Finder (only the one of ~500MB).
Can you please tell me which security patch level do you have ?
I have those of May 2017.
That's what I have, May if 2017. I also used firmware finder and to my knowledge, that's the newest available for this tablet.
Sent from my Pixel XL using Tapatalk
JJ86 said:
I wasn't so lucky: I had to install it with Firmware Finder (only the one of ~500MB).
Can you please tell me which security patch level do you have ?
I have those of May 2017.
Click to expand...
Click to collapse
Mine is also May 2017.
PittTango said:
I stupidly tried an SD card method first, and ended up with an upgraded tablet with no Bluetooth and keyboard issues. Finally got back to original state and followed @callanish method. Worked beautifully and easily. Anyone else looking to update, I'd suggest this easy method that works. Thanks @callanish! (seriously registered here just to say thanks)
Click to expand...
Click to collapse
I did this too, because the instructions in FF app were crap for the other methods. I found the SD card method and ran with it. It didn't put the USA data files on that included the keyboard and bluetooth, and updater app.
I had to return mine to Amazon and try again using the DNS / Updater app method on FF. This time it worked great! This tablet is sooo much better with updated launcher and Android 7.
How on earth did you get it back to original state without sending it back?
---------- Post added at 07:00 PM ---------- Previous post was at 06:53 PM ----------
ahent said:
That's what I have, May if 2017. I also used firmware finder and to my knowledge, that's the newest available for this tablet.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I think there is a security patch level more recent than May '17.
I got my US version with the B005 FW vers. It had a SP level of something like Aug '17 (I don't remember exactly, but it after May of this year.)
It showed no updates in the updater app, but I upgraded it using FF app, and now it says May '17 for the SP level.
I don't think Huawei ever intended US versions to get the Android 7 update because it doesn't comply with current SP levels.
Hi all, I have a question, when I open Firmware Finder I have a list of 4 FullOTA (see attached screenshot), all with the same release date, how can I choose the right one?
@fidrat I worded that poorly. I used the same technique you did, started with a new one.

BND-L21 UK Honor 7X - full Oreo OTA updates OK in Firmware Finder

Hi, UK Honor 7x owner. Had it direct from Honor when it first came out.
I was on BND-L21C432B101 when I first bought it and the only update I could get to update in Huawei firmware finder was the B102 update - I did that update a good while ago and never got any updates via the official update checker and no other update in firmware finder was OK to install via the "check firmware access" .
I have been hitting check for updates many times over the last week but no show. So feeling reckless I set firmware finder to full OTA only and the Oreo update was listed - checked via the "check firmware access" and it said it was OK to install. So set the auto DNS-VPN option and the phone updater picked up the full Oreo OTA (2.47gb BND-L21C432CUST432D2B330 (8.0.0.330)) and it downloaded fine, did a verification OK, then some other check that seem to fail - but I disabled the Firmware Finder VPN and hit to check again and all OK, reboot and it did the update and now on Oreo
Oreo works fine. My impressions (note I use nova launcher prime so my home screen looks and works the same as before).
Pretty underwhelming, 3 advantages. 1) latest security update. 2) face unlock (but it's a bit hit and miss) so finger print unlock is still the way to go. 3) Nav bar hide function - but a bit clunky as it doesn't auto hide. 4) treble support but no really solid ROMs to try yet so a bit niche
And that's about it! So if your stuck without Oreo at the moment then don't get too stressed out unless you absolutely can't survive without the latest security update.
I had heard H7 Oreo was treble compliant - and a checker says it is but not seamless updates (two partition requirement).
Cheers
So does it all work as expected then mate? Just downloaded it via your method, haven't installed yet though.
EDIT: No worries, works like a charm. Thanks man.
npx420 said:
So does it all work as expected then mate? Just downloaded it via your method, haven't installed yet though.
EDIT: No worries, works like a charm. Thanks man.
Click to expand...
Click to collapse
I tried to update for the same but it keeps on saying download failed. What to do now?
arvinsheet said:
I tried to update for the same but it keeps on saying download failed. What to do now?
Click to expand...
Click to collapse
Make sure you are running the VPN in firmware finder, should have no problems then.
npx420 said:
Make sure you are running the VPN in firmware finder, should have no problems then.
Click to expand...
Click to collapse
I tried the auto and manual through DNS and still download failed. I also tried the in-app proxy and still fails to download. But when I press on download from the FF app, it's downloading fine. But I'm not sure how install it that way.
sipart said:
Hi, UK Honor 7x owner. Had it direct from Honor when it first came out.
I was on BND-L21C432B101 when I first bought it and the only update I could get to update in Huawei firmware finder was the B102 update - I did that update a good while ago and never got any updates via the official update checker and no other update in firmware finder was OK to install via the "check firmware access" .
I have been hitting check for updates many times over the last week but no show. So feeling reckless I set firmware finder to full OTA only and the Oreo update was listed - checked via the "check firmware access" and it said it was OK to install. So set the auto DNS-VPN option and the phone updater picked up the full Oreo OTA (2.47gb BND-L21C432CUST432D2B330 (8.0.0.330)) and it downloaded fine, did a verification OK, then some other check that seem to fail - but I disabled the Firmware Finder VPN and hit to check again and all OK, reboot and it did the update and now on Oreo
Oreo works fine. My impressions (note I use nova launcher prime so my home screen looks and works the same as before).
Pretty underwhelming, 3 advantages. 1) latest security update. 2) face unlock (but it's a bit hit and miss) so finger print unlock is still the way to go. 3) Nav bar hide function - but a bit clunky as it doesn't auto hide. 4) treble support but no really solid ROMs to try yet so a bit niche
And that's about it! So if your stuck without Oreo at the moment then don't get too stressed out unless you absolutely can't survive without the latest security update.
I had heard H7 Oreo was treble compliant - and a checker says it is but not seamless updates (two partition requirement).
Cheers
Click to expand...
Click to collapse
Hi, I tried to update through manual and auto DNS but it keeps saying download failed. I tried to download the package directly but I'm not sure how to install it. It shows no option. Do you happen to know how to do it?
arvinsheet said:
Hi, I tried to update through manual and auto DNS but it keeps saying download failed. I tried to download the package directly but I'm not sure how to install it. It shows no option. Do you happen to know how to do it?
Click to expand...
Click to collapse
Suspect you would need to use a custom recovery after the update has been extracted. I can only point you at my original post for doing it the way I did it. Using the auto-dns VPN option worked for me. I assume the firmware finder servers must suffer some overload sometimes perhaps? Perhaps try at a completely different time of day you have tried before? Are you using mobile data or home BroadBand WiFi?
Sent from my BND-L21 using Tapatalk
sipart said:
Suspect you would need to use a custom recovery after the update has been extracted. I can only point you at my original post for doing it the way I did it. Using the auto-dns VPN option worked for me. I assume the firmware finder servers must suffer some overload sometimes perhaps? Perhaps try at a completely different time of day you have tried before? Are you using mobile data or home BroadBand WiFi?
Sent from my BND-L21 using Tapatalk
Click to expand...
Click to collapse
I tried to update via pc using an older version of HiSUITE and Firmware Finder PC and seems to be working that way. Update is still downloading at the moment. Pretty excited here. :laugh::laugh:
arvinsheet said:
I tried to update via pc using an older version of HiSUITE and Firmware Finder PC and seems to be working that way. Update is still downloading at the moment. Pretty excited here. :laugh::laugh:
Click to expand...
Click to collapse
Did it work ?
SquallPT said:
Did it work ?
Click to expand...
Click to collapse
Yes it did. I'm now enjoying my long awaited Oreo update.
arvinsheet said:
Yes it did. I'm now enjoying my long awaited Oreo update.
Click to expand...
Click to collapse
Tried with at least 5 different versions of hisuite, it always says it is up to date. Changed DNS on computer and on hisuite and no luck
SquallPT said:
Tried with at least 5 different versions of hisuite, it always says it is up to date. Changed DNS on computer and on hisuite and no luck
Click to expand...
Click to collapse
Follow the link below.. install the HiSuite version that they used there and all should be working.
https://www.youtube.com/watch?v=8wH0N2brgTA&t=12s
Any of you tried connecting into a VPN whilst tether to this device?
I know Samsung devices won't allow you to when data savings is enabled, but I can't get it to work on this device.
Tempted to unlock the bootloader and put LineageOS but I've read it reduces the battery life significantly
I've found an update to 8.0.0.331, but that is for the L21C10. Not sure what the difference is compared to the L21C432
arvinsheet said:
Follow the link below.. install the HiSuite version that they used there and all should be working.
&t=12s
Click to expand...
Click to collapse
No way, you are not going to believe this. Yesterday I tried with that version and it didn't work, today it worked! Running Oreo now :victory:
Many thanks for the help
SquallPT said:
No way, you are not going to believe this. Yesterday I tried with that version and it didn't work, today it worked! Running Oreo now :victory:
Many thanks for the help
Click to expand...
Click to collapse
congratulations! :highfive:
SquallPT said:
No way, you are not going to believe this. Yesterday I tried with that version and it didn't work, today it worked! Running Oreo now :victory:
Many thanks for the help
Click to expand...
Click to collapse
Hi,
Which version have you downloaded?
I've downloaded BND-L21C432CUSTC432D2B330 - 8.0.0.330 - 133039, but right after reach 99%, pops up a message saying "Download Failed"...
Hi guys, just a quick question. Have H7 dual SIM. BND L21 124. If upgrade to oreo will it keep dual sim?
No joy updating. Downloaded the oreo full OTA but failed at 5%. Tried with 3key combo and *#*#2846597#*#* but no joy...
Don't want to mess with the phone (twrp , root etc) as bricked phone in the past.
Any other options to do the update? The FF says update is approved...
HELP ME PLEASE
My phone was stuck on Honor logo and then loop.
I tried to install update with twrp and I cant do that. (the way that I did before, but seems recovery.img cant loaded this time!)
now my phone has no operating system
it just has eRecovery and TWRP
Hey I'm just struggling a bit in what do d next after check firmwar Access. What do I do after that?

P9 Bricked?

Hi to all
My name is Yarli and this is my first post on XDA-Dev.
I have a Huawei P9 Lite and I have a problem.
I did root on it following one of the 1.000 manuals on XDA. I unlock it contacting Huawei, and I downloaded like 4 or 5 different roms to test.
No one worked. Never. So even having a rooted cellphone I never could use it. I did the same with a Nexus 5 before, and I'm still doing it, actually. I like testing roms. But with this P9 Lite, no ways.
This was a second cell phone to play with so once I saw was impossible to put a damn Rom on it, I surrender. And kept it on a draw.
A few months ago I read Huawei was blocking the root access on its cell phones so I did the rollback and I installed a version of emui restored and downloaded from Huawei. Everything looks like working so I kept the cellphone clean: no google account, no apps, nothing. It looked ok. Youtube working fine, camera too, everything fine.
Last week. My girlfriend broke her cellphone. "Don't worry, I have one for you". So... I didn't. As soon as you try to set your google account the Play Store freezes and went back to the "insert account" screen.
I have a Huawei Attention Center close to my place. I took my cellphone there to check it like "Sorry, I put your software, officially downloaded from your website and my phone is no working right". And they say "You have to change the mother-****ing-board. 159€". For this price ¡I would buy another brand new cellphone!
So, the question:
What can I do?
Thanks for your collaboration.
Some info
Emui 4.1.1
VNS-L31C900B170
ANDROID 6.0
I dont know if this will help but, when I enter pressing the three buttons, on the emui recovery it says "Downloading package", bla bla bla,... and then "Software install failed" The update package does not exist, please dowload the package again" and I only can Reboot system now.
What the hell to do?
Thanks
yarlirut said:
I dont know if this will help but, when I enter pressing the three buttons, on the emui recovery it says "Downloading package", bla bla bla,... and then "Software install failed" The update package does not exist, please dowload the package again" and I only can Reboot system now.
What the hell to do?
Thanks
Click to expand...
Click to collapse
Hi Yarli,
i was wandering why you rollbacked, you could have chosen to do only unroot and
flash the stock recovery to keep having updates.
Maybe you misunderstood what happened on Huawei world.
They do not closed access to root, they closed access to website used
to request bootloader code.
During the rollback something is gone wrong and you have that firmware ( C900 ).
Maybe with a correct firmware you could solve that stucked situation.
Three buttons AKA dload is used to perform a forced update,
so you have to put a DLOAD folder in SD card with inside update.app
file extracted from FullOTA firmware.
Yep this could solve, i said could.
So if you choose to do what i'm posting here you assume all responsability
about you are doing with your device... it may simply not work or make things worse.
If you don't agree just ignore this post, if you want to try then answer my questions:
Have you already tried a factory reset ?
Wich region do you live ?
First of all: Thank you so much for your answer.
It seems I didn't get it right. At the end I wasn't using this p9 so much so I wasn't so deep on it. Now I see.
Let's see:
I have already try the factory reset, and the result is the same. The phone works, even if I put the sim card I can call and receive calls. But when I try to add my gmail account I can't. The systems gets out all the time. So no calendar, no mail, no fotos, no nothing related to my google account.
My region is Spain.
Again, thanks for your help
Dadditz said:
Hi Yarli,
i was wandering why you rollbacked, you could have chosen to do only unroot and
flash the stock recovery to keep having updates.
Maybe you misunderstood what happened on Huawei world.
They do not closed access to root, they closed access to website used
to request bootloader code.
During the rollback something is gone wrong and you have that firmware ( C900 ).
Maybe with a correct firmware you could solve that stucked situation.
Three buttons AKA dload is used to perform a forced update,
so you have to put a DLOAD folder in SD card with inside update.app
file extracted from FullOTA firmware.
Yep this could solve, i said could.
So if you choose to do what i'm posting here you assume all responsability
about you are doing with your device... it may simply not work or make things worse.
If you don't agree just ignore this post, if you want to try then answer my questions:
Have you already tried a factory reset ?
Wich region do you live ?
Click to expand...
Click to collapse
yarlirut said:
First of all: Thank you so much for your answer.
It seems I didn't get it right. At the end I wasn't using this p9 so much so I wasn't so deep on it. Now I see.
Let's see:
I have already try the factory reset, and the result is the same. The phone works, even if I put the sim card I can call and receive calls. But when I try to add my gmail account I can't. The systems gets out all the time. So no calendar, no mail, no fotos, no nothing related to my google account.
My region is Spain.
Again, thanks for your help
Click to expand...
Click to collapse
Hey, based on your firmware (B170) was expecting ASIA,
now i'm little confused because i can't find it for european versions.
Was your phone branded / unbranded one ? Do you remenber your last fully working firmware ?
VNS-L31CxxxBxxx ?

Original P9 lite: it acts crazy and restarts, then the battery is drained

Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
papersing said:
Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
Click to expand...
Click to collapse
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Dadditz said:
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Click to expand...
Click to collapse
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
papersing said:
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
Click to expand...
Click to collapse
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Dadditz said:
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Click to expand...
Click to collapse
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
papersing said:
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
Click to expand...
Click to collapse
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Dadditz said:
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Click to expand...
Click to collapse
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
papersing said:
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
Click to expand...
Click to collapse
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Dadditz said:
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Click to expand...
Click to collapse
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
papersing said:
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
Click to expand...
Click to collapse
Ah yes, the e-recovery mode ... :cyclops:
I had assumed you had already tried it, hence the suggestion for using FF ...
So if after re-installing the software nothing has substantially changed,
then it would be something related to the hardware, honestly I can't tell you.
You could try to bring it to this service point or to a trusted person,
maybe a friend who deals with mobile devices.
Or maybe the time has simply come to replace it with another,
anyway I wish you good luck ...
Cheers

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