Poor Internet Connection over Mobile Data - Nexus 6P Q&A, Help & Troubleshooting

Is there anything that can be done to improve performance over mobile data? I'm on Verizon and more often than not lately it seems if I'm not on wireless I have intermittent internet access. Voice seems to be ok, but data drops in/out. I don't think it's the carrier because my work phone, same carrier, never seems to have an issue. Even so much that i had to go out of the country the other day and my work phone connected no problem (it was roaming, but still), while my 6p never was able to connect to the mobile network, only to wireless. I'm on the latest build so I imagine my radios should be at the latest as well. I have a case on the phone if it makes a difference, but it's a relatively thin Spigen case, not a monster that might impact performance.

Related

How do you disable EDGE and only use GPRS

I'd like to use ONLY GPRS and not EDGE. Is this possible?
I don't know of a way to do that (not to say it can't be done though). Out of curiousity, why do you not want to use EDGE?
I've been having intermittant problems with my EDGE/GPRS connection dropping. None of the usual fixes such as upgrading the radio rom, etc. seemed to help. One of the other threads here suggested that it was a network issue, and that the problems started since t-mobile implemented EDGE. My previous phone which only had GPRS, never had any issues, so I was curious to know if there was some connection between EDGE and intermittant disconnections.
I recently spoke with a tech support rep about the same problem. Turns out that they haven't allocated enough of the network to the MDA itself (EDGE will work fine on other devices). They don't know when the problem will be fixed and until then, you should go to connections, manage existing connections, click new, select cellular GPRS, and then internet2.voicestream.com. This will fix your problem, get you some EDGE speed, even thought it won't be nearly as fast as it should. I plan on complaining until the refund some of my data plan charge.
The same problem - with no solution ..
Actually I dont understand what you mean by not allocating enough network to MDA ..
Could you please explain it ?
I'm on AT&T, and I have the same problem. GPRS, whilst slow, is reliable. 3G/HSDPA is fast, even with very low signal strength. But EDGE is awful. Sometimes it works, but it's usually unbearably slow, if it works at all. There is a long time lag when the data mode (GPRS/EDGE/3G) switches to EDGE. ... and the problem is espeically bad when there's moderate to low signal (1-2 bars).
I'd like to be able to disable EDGE too, and use GPRS, without having to use 3G (as there's no coverage when I could use GSM coverage).
Kamskii, I think the confusion is that you're not using a Wizard, and this board is for Wizard users. You should repost this question on the Kaiser General board.

Simultaneous Data/Voice

Here is some strangeness that I'd like to investigate.
When I'm on a voice call, data usage is strangely inhibited even when on Wifi. The market will report network errors, and when it does download an app, it will never install the app while on the call. Other apps that use data are either non-responsive or extremely slow. For example, the Engadget app will display text, but not images. As soon as the call is ended, all returns to normal. Again, this is not over 3g/4g, but Wifi enabled and active.
As an additional datapoint, over the same Wifi network, my laptop gets 12.63Mb/s down and 1.36Mb/s up while my Atrix gets 2.4Mb/s down and 1.4 Mb/s up.
Is anyone else having reduced and/or null data traffic while on voice, even on Wifi?
speedtest seems fine for me on WiFi. Not quite the max bandwidth.... my connection is 15Mbit down and it comes in around 9... but not bad either way. Upload bandwidth seems right about where it should be on WiFi.
As for the data use while on call.... i dunno. Never used it when i used my iPhone that i can remember.... and haven't had my Atrix long enough to even think of doing so, so i wouldn't know about that one.
Well I haven't tested data use while on a call, but as for the wifi data speeds...I've never once used a phone that received as fast a wifi signal as this one. My home modem usually connects at around 15.5Mbps. My phone speedtests on WiFi at 13-15Mbps. That's *amazing* for a phone.

Bad Reception with this phone?

Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
Tcm9669 said:
Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
Click to expand...
Click to collapse
I'm having the same problem, I'm running Aurora ICS. I use to always have good reception everywhere, Then suddenly I've just been unable to. Any help would be great! If I do find out any fixes to the issue myself I will sure let you know.
Good to know that I'm not the only one! Thanks. Hope we find a fix soon.
I've fixed mine now, What I've done is I've gone into Settings > Wireless & Network > Mobile Networks, and scrolled all the way to the bottom, and simply re-registered on the network and selected Use only 2G Data. Mines now working fine with full connection everywhere. However I don't know if our problems are exactly the same, however this is what fixed mine. Sorry if this doesn't help.
I have the same issue. Mine connects to 3G and has good connection, but then it simply disconnects and moves to 2G or reconnects to 3G some time later. That happens pretty frequently and I thought it was an issue with the carrier, but now I am not sure anymore.
Blefish, that is EXACTLY what happens to me, and I tried 3 major carriers in Australia (the only 3 that have their own actual towers). Just after I posted this thread, I happened to do the same thing as IwAsBlack recommended and... so far it seems to work. I have generally better connection and I haven't seen that ugly no reception icon since! Of course, internet browsing will be generally a bit slower but then again, it's better than staring at the phone for 3 minutes until it reconnects just to open Google.
You haven't stated which model you have. I got rid of a Motorola Bravo for at U8800-51 and I have excellent performance over AT&T (US). Crystal clear even with only one bar and I have never had a dropped call.
Have the same issue on any ROM with any mobile network in Belarus. Can't use 2G as recommended above 'cos of a huge use of mobile internet for some net-radio.
Sorry for bad Eng.
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
Yesterday I tested and kept an eye on for the whole day! The reception since changing to 2G only has been AWESOME! Only had a drop out when I was in the subway (of course!) but aisde from that, I had amazing reception not to mention.. that my phone lasted the whole day with still 15% left!! (3G on, it would have to charge it twice while I'm at work) So, it fixed my reception AND my battery problems.
Tcm9669 said:
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
Click to expand...
Click to collapse
FYI, Ideos X5 U8800 describes four different models.
I know it does. What I meant is that I have the Normal U8800 model, so I didn't feel like it was necessary for me to point any variant model number like PRO or 51 or H, because it's STANDARD U8800
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
Blefish said:
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
Click to expand...
Click to collapse
Mate, if you switch to 2G you will still be able to browse the internet! It will only be a LITTLE bit slower, better than having constant disconnection!!! I constantly use the internet to sync my gmail, send free texts, browse the net and a bunch of other stuff.. works even better on 2G with constant reception, not to mention the benefit of the phone battery lasting a whole day (AND still have internet).. so switch to 2G and you will like it... still good internet only with better reception
Same issue
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
rdagar said:
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
Click to expand...
Click to collapse
Mine works on wcdma, but that is because i have the radio.
Sent from my U8800-51

Note3 NC2 stock KK Leak + VZW Network Extender = CRAP!

Hello Everyone --- Note3, NC2 Leak stock modded deodexed rom.....worked fine for several months.
Cell signal in my basement office is very weak -- got a VZW extender, 3G signal now shows super good strength and calls are good. I am on wifi for data... Problem is when I'm on the extender, the phone is laggy as ever...super slow, gets very warm, screen lags, experience is horrible. I have reflashed, cleared cache, everything.... to no avail. Once i unplug the extender...everything is just fine again (snappy/responsive, better battery life, etc etc)
Anybody else experience this behavior?
Is it a Booster or a microcell? Microcells/femtocells plug in your Home Internet where the boosters try to boost cell signals. Boosters generally only work worth a damn if set up very particular to the scenario at your location. Otherwise they get a ton of echo and your phone can hand off between the tower and booster which can lead to increased power use.
I hate boosters for the most part. They work best if you have virtually zero service indoors and can run a long coax outside to an antenna location that gets good service. Swapping the typically included omni antenna for a directional antenna and aiming it directly at the tower would be of much benefit.
Putting a booster into your house and expecting it to not suck is like expecting to find good food at Mcdonald's.
Also, you may consider that your Note3 may have reception issues that a number of people including me had when upgrading to KK. You should try to verify if the reception seems like it is behaving normally.
Lastly, use the app Advanced Signal Status to force your phone to CDMA auto (PRL). This will allow you prevent your phone from trying to find LTE, which will save battery and will operate cooler.
You can also force CDMA only, which will prevent your phone from connecting to EVDO as well as LTE, and should run cooler and save battery.
Note3 does not have separate radios for simultaneous CDMA data and voice. The ONLY way to have voice and data at the same time is to have 4G or wifi.
In your scenario, I would just put the phone into CDMA only mode at home and use wifi, and put it into CDMA/LTE auto (PRL) or CDMA auto (PRL) depending on whether you want 4G or 3G data while traveling.
Good luck

Does your WiFi call disable cellular signal?

So I noticed on my old S5 that if I was on WiFi and enabled WiFi calling, the cellular signal actually disabled. This helped the battery a decent amount as it's one less radio on.
My S7 seems to keep the radio active still, anyone else notice that?
I know once VoLTE rolls out (yea funny I know lol) that this will almost be required (unless they make it smart enough to only enable when WiFi signal getting low) that way a hand-off can occur but makes no sense right now for it to function how it does. All it results in is eating more battery. The S5 method was kinda smart.
Also noticed that the newer phones don't seem to add the "feature" code visible on sprint.com that the old ones use to for WiFi calling.

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