Database Users

Dead spots on screen...

Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2

Warranty exchange..

Wish I could... Bought the phone through tmobile and I'm getting the run around.
Sent from my Nexus 4 using Tapatalk 2

I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app

Nexus 4 touch screen defect (dead zone, phantom touch)
I have the same problem, I have a permanent ~1cm tall dead zone spanning the width of my Nexus 4, right about the location of the SIM card tray.
On occasion it is not a dead zone, but rather a "very haunted zone" where there are MANY phantom clicks/drags on different areas of the dead zone in VERY QUICK SUCCESSION. When this happens I have found that constantly resetting the phone (maybe 5-6 times) until it returns to normal (see: dead zone) is the only way to fix it.
That whole situation can take up to an hour to sort out, especially since during the orgy of phantom clicks/drags on the dead zone, the touchscreen is essentially a write off and turning it off is next to impossible, meaning that my phone is bricked for a portion of the day. This happens arbitrarily about once every 5 days.
I purchased my phone from Australia one month ago. Was not aware of any problem until I had returned to where I am currently living in China. I'm absolutely gutted that my first android experience has soured, especially after shirking apple because of (living through years of) their own hardware/software issues.
Why can't I just have a quality, working piece of tech?
So far the warranty options available:
1) Store I bought it from says: Send it to LG Australia (1 non-international warranty)
2) Google says: No google store purchase number, no return
3) LG China? - Can't find any information about LG warranty claims in China.
If I send it back to Australia for repair I will be waiting without phone for weeks, AND I'll get taxed at least $100 by greedy China customs when the phone comes back in. (not to mention the postage there and back)
The problem has become worse and worse as have used the phone. Can any of ye android bros possibly offer any sort of advice or even better, a fix, for solving this problem?

tobiakazmer said:
I have the same problem, but its a band across upper 1/3 of the screen causing weird typing and such, but only in portrait.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have this right now. It's about a third of an inch located near the middle of the screen. It spans the entire width of the screen.
I sure hope it's just a software and not a hardware issue. I bought this in the US and I am now halfway around the world.

I had the same problem. For me it was right where the middle row of keys on the keyboard are or where the ring is on the lock screen.
5mm thick bar across the screen. I sent it back to be fixed and it's been fine ever since touch wood.
They replaced the entire screen on mine. This is definitely a hardware issue. I did a factory reset before I sent it back and the problem was still there.
Digitiser is too close to surface I think causing problems.
Sent from my Nexus 4 using xda app-developers app

Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too

Hey!
denpeirazei said:
Guys i have the same problem since this morning.
I tried everything change roms 4.3 / 4,4 and finally returned to stock.
Nothing worked although i had never the same problem before.
So i tried my last chance. Changed radio image with the help of a Toolkit of our forum ( thanks N-Cry Toolkit )
It seems to be fixed for now , i just rebooted.
Hope it will be ok and you could fix yours too
Click to expand...
Click to collapse
This really worked for you?

em.faris said:
This really worked for you?
Click to expand...
Click to collapse
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.

denpeirazei said:
Well it worked. I cant understand the reason yet but it keeps showing after some time. I m trying changing roms / baseband / bootloader and return to stock trying to identify when it doesnt work and why. It's really annoying and i m tired of it.
Click to expand...
Click to collapse
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4

em.faris said:
well for me its a hardware issue, but since you said it worked fine when you changed the baseband it really surprised me up
actually happy, cuz there are many users who has this problem.
do keep us updated when you find your fix for this. will be of much help may be in future if something goes wrong on my N4
Click to expand...
Click to collapse
Had the same touch screen issue for months; had a dead spot in the middle of the screen that would interfere with browsing and games.
Updated OTA to stock KitKat just last week and the problem went away. Hope you guys get lucky as well. :cyclops:

Possible Deadzone fix!
capcanuck said:
Really weird.. Out of nowhere , the bottom right corner of my screen has become almost totally unresponsive to touch. The L and the backspace button on my keyboard are nearly unusable.. Anyone have any idea as to how I may be able to fix this? Its like there is a 2 inch by 1cm gap on my touch screen that doesn't respond to touch.. Thanks guys
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Ok... i created an account here because ive had this same problem for the past month at least, but I think i found a fix. It may take a few people to try it as well to see if its definitive.
I have the same 1cm high deadzone spanning the width of my device just lower than halfway from the top.
My troubleshooting led me to this: If its hardware, its only because the software is telling it something it shouldnt be. I'm sure nothing is broken (i.e., from being dropped, etc.) Something is wrong, for sure, but not broken per se.
I took screen shots of temperature and voltage (using CPU-Z app) trying to figure it out. I paid attention to when it happened and when it did not. I boiled it down to two possibilities: temperature and/or voltage (i can explain how i came to this conclusion if you want... would take a bit more explanation).
I charge my phone with the charger plugged into the wall typically. I live in asia so the voltage is a lot higher (but within the appropriate range of the phone). Yet, lately when i go to sleep, I plug my phone into my laptop to charge, rather than the wall... when i wake up the problem isnt there. About 2 hours later or so the problem comes back.
I tried this for a week (charging my phone with my laptop) and the problem is dissipating. As quickly as it escalated (getting gradually worse) it is now getting gradually better.
Try it and see if it works for you. At night when your phone is nearly dead, charge your phone with your USB port attached to your laptop. Try this for a few days. Maybe it will help. Im still troubleshooting specifics to see if it is definitive.
UPDATE: today, the day of writing this, i haven't had the problem at all and it's been nearly 7 hours and the 3rd consecutive night of charging with USB on my laptop.
Nexus 4 - 4.4.2

My dead zone appeared post-Lollipop update
I created an account for the purpose of also reporting this "dead zone" issue.
I elected, on the Tuesday before Thanksgiving, to opt into the OTA Lollipop update. During the process of updating, I noticed my battery drained all the way to 0, while I thought nothing of it.
When the update was complete, I started to notice a dead zone in the middle of my screen when in portrait mode.
Actually, my dead zone spans an inch of my screen.
I have performed several hard resets, soft resets, learned about the ADK & adb, and downgraded all the way to 4.2.
I took the phone, this morning, to a cell repair shop and the technician said that it's not a hardware issue (although I'm not sure he's right).
So, that's my story. If I find a solution, I'll post it.

these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...

Any new ideas for this post? Or is it dead.

Shubhamqweasd said:
these dead spots IMO , are because of bad battery or bad charging ...
have any of you facing these issues have used any wall charger other than the default nexus 4 LG charger ?? maybe ur battery was not charged the way its suppose to be .. or maybe ur battery is getting bad.. can sm1 with the problem replace the battery and see if the problem get solved ???and u can try charging it from the original lg charger for 12hrs straight .. it may(temporary) fix the problem /...
Click to expand...
Click to collapse
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....

ok got the dreaded dead spot where the sim card is, i can't unlock my phone. i dont have usb debug enabled, i can push/pull files in recovery but not much more.
ive tried to change the dpi to move the pattern away from the dead zone by editing build.prop manually and pushing it to the phone but cm13 doesn't seem to take the change to build.prop so the dpi is stuck at 320.
now, im trying to set up usb otg and unlock my phone using a wired mouse and y-cable. but quanta doesn't have otg for marshmallow enabled out of the box and i dont have root access to enable it in an app.
is there a file that i can edit and push to the phone to enable otg_hack?

techparkour12 said:
i could try the battery replacement on my nexus, when i get the time, ill get back to you if it works....
Click to expand...
Click to collapse
Did you ever try this?

buffering.... said:
Did you ever try this?
Click to expand...
Click to collapse
i did it, battery has nothing to do with the screen, its better to just replace it.

Nexus 4 Not Recognizing Touch Input (VIDEO)

So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
EDIT: And unfortunately a full reset just made it worse

strausd said:
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
Click to expand...
Click to collapse
very interesting......

I would definitely RMA that. It's clearly an issue. I just ran the same touch tests you did in the video and have none of those same problems. The screen recognizes my touch even at the very bottom of the screen where the nav bar starts.
As for unrooting/re-lockingt he bootloader, just use Wug's toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
This worked flawlessly for me to unroot and re-lock the bootloader of my first N4 before sending it back to them. The toolkit is very straight forward.

I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^

i tested mine no problem at all..

kanariya said:
i tested mine no problem at all..
Click to expand...
Click to collapse
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.

strausd said:
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
Click to expand...
Click to collapse
Hope it works out for you!

strausd said:
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
Click to expand...
Click to collapse
Just make sure you follow the step by step guide for installing the proper drivers and uninstalling rogue ones before trying to unroot/lock the bootloader. It is super easy just make sure you read all the instructions and follow them to a T. After doing that the toolkit will work perfectly for you moving forward. Even with your next N4. I used it again today to root my replacement N4.

I encountered a MAJOR problem!
I did the flash stock + unroot part and that worked fine. But I am completely stuck on the last part.
Now I need to lock the bootloader again. In order to do that, I have to have USB debugging turn on. The problem is that in order to turn it on, I have to get into the phone. But I am stuck on the initial phone setup! The only way to move past the stage I am stuck on is to click an arrow, but the arrow is in the dead zone and the dead zone just got worse! I can't move on!
Anybody have any advice? I am totally stuck.
EDIT: Got it! At that stage I put the phone in landscape to avoid the dead area. Then the Android tutorial came out and I couldn't get out of it to go to settings and enable USB debugging mode. So I went to the lockscreen, after 20 tries got Google now pulled up, and was able to type in settings to open it up and enable USB debugging mode. Finally got the bootloader locked. Should I be good to send it back to Google now?

Please repeat this bug while holding the phone in your hand, a video would be nice.

wideasleep1 said:
Please repeat this bug while holding the phone in your hand, a video would be nice.
Click to expand...
Click to collapse
Haha you want a third video?

strausd said:
Haha you want a third video?
Click to expand...
Click to collapse
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.

wideasleep1 said:
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
Click to expand...
Click to collapse
Already got an RMA on it and another one should be here in less than a week.

strausd said:
Already got an RMA on it and another one should be here in less than a week.
Click to expand...
Click to collapse
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!

wideasleep1 said:
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
Click to expand...
Click to collapse

I hava the same issue

I have same issue in the same area of display, but my is sporadic, it's not present all the time. It comes and goes. I removed front protector, issue was still present. Then I removed back protector and did a factory reset, and now it's gone for 5 days. It's bought in Canada, and I'm from Serbia so it's a little tricky for me to send it for RMA because now I am not sure if the issue is realy hardware type. I run it in safe mode and it behave same.
Sometimes if goes totaly crazy with tens of simoultanous touches around non working stripe. Lock unlock and it's gone.
Tafak?!?? Don't know what to do...

Note 3 N9005 Reception Issue

Hoping I can possibly gain some insight. The Note 3 I have had no other issues than a charging port had been broken off (wife was a little rough with it), and ended up having to replace the port itself. The port is the correct model and type for this phone, made sure of it. I factory reset the phone and I made sure to turn off the diagnostics for Samsung (since I know that can cause problems with cell phone reception). It worked for about....4 hours before it stopped finding the network. I did another factory reset and the signal came back. Am I going to have to continue to factory reset just to get service back? Or is there a workaround that I may or may not know about? The device is not rooted with the latest firmware (5.1.1 I believe), the APNs are correct, and the SIM works in other phones. I'm completely drawing a blank.

Possible loose connection inside the phone?

Possible wrong modem and CSC for your network .
But 4 hours working suggests lose connection or even faulty sim card .

JJEgan said:
Possible wrong modem and CSC for your network .
But 4 hours working suggests lose connection or even faulty sim card .
Click to expand...
Click to collapse
I opened it up and checked the connections inside the phone itself, the wires are properly seated and tight. I'll flash a new modem with the proper CSC just to be safe.

compatibility of lcd screen
Is the lcd screen of galaxy note 3 n9005 compatible with note 3 n9006??

rezradgrif said:
Hoping I can possibly gain some insight. The Note 3 I have had no other issues than a charging port had been broken off (wife was a little rough with it), and ended up having to replace the port itself. The port is the correct model and type for this phone, made sure of it. I factory reset the phone and I made sure to turn off the diagnostics for Samsung (since I know that can cause problems with cell phone reception). It worked for about....4 hours before it stopped finding the network. I did another factory reset and the signal came back. Am I going to have to continue to factory reset just to get service back? Or is there a workaround that I may or may not know about? The device is not rooted with the latest firmware (5.1.1 I believe), the APNs are correct, and the SIM works in other phones. I'm completely drawing a blank.
Click to expand...
Click to collapse
I am sorry buddy i could not help you, but i have also poor reception. Could you please guide me, how to turn off diagnostic for samsung? My phone is 9005, official lollipop. thanks

Munawar Mehmood said:
I am sorry buddy i could not help you, but i have also poor reception. Could you please guide me, how to turn off diagnostic for samsung? My phone is 9005, official lollipop. thanks
Click to expand...
Click to collapse
The only way I know how to turn it off is that you have to factory reset the phone, and when you are in the initial startup (after selecting your WiFi) The very last option a Yes or No to send Diagnostic Data to Samsung. Don't know how to do it other than that method, if someone else knows, feel free to correct me here.

rezradgrif said:
The only way I know how to turn it off is that you have to factory reset the phone, and when you are in the initial startup (after selecting your WiFi) The very last option a Yes or No to send Diagnostic Data to Samsung. Don't know how to do it other than that method, if someone else knows, feel free to correct me here.
Click to expand...
Click to collapse
thanks for quick reply. yeah i have done that.
but i have issues with LTE reception. may be some other issue.

I also have the same problem!
GSM mode works, GSM/WCDMA has some failures, LTE/GSM/WCDMA has many problems! I have 1 bar or 0 bars all the time (while other phones with the same sim card have full bars).
I don't know if it is an antenna problem or really the main board problem (since software isn't an issue because I tried stock, cm based and note 5 port roms and everything has the same problem).
I'd like to troubleshoot things a little bit so I can get this repaired myself, anyone knowledgeble here so we can get our problem solved?

Rotation sensor broken after 4.5.13 update

my oneplus 5 was working fine before 4.5.13 ota update after that my phone doesnt rotate to left and gets inverted.I tried flashing other roms and hard reset but no luck.There are more users having problem after this update,any solution?

Pass the stock rom by adb sideload
Set the device to fastboot mode and connect the USB cable. Then type:
adb sideload rom.zip
For more information go to oneplus website.

Dewang p3100 said:
my oneplus 5 was working fine before 4.5.13 ota update after that my phone doesnt rotate to left and gets inverted.I tried flashing other roms and hard reset but no luck.There are more users having problem after this update,any solution?
Click to expand...
Click to collapse
You're correct dewang bro..
I've seen your video https://youtu.be/-wa-cO2e0EQ
Even I'm facing the same issue with my OnePlus 5, rotating sensor doesn't work for one side

GAMIT PRUTHVI said:
You're correct dewang bro..
I've seen your video https://youtu.be/-wa-cO2e0EQ
Even I'm facing the same issue with my OnePlus 5, rotating sensor doesn't work for one side
Click to expand...
Click to collapse
its wierd that 4.5.13 is causing this issue as permanent damage

Dewang p3100 said:
its wierd that 4.5.13 is causing this issue as permanent damage
Click to expand...
Click to collapse
Yesterday I went to OnePlus service center, they're asking me to pay 2900 INR for the sensor.
I've denied to pay and they rejected my devise by mentioning it as a physical damage

I bought my phone a few days back and noticed same funny behavior with compass (if not mistaken works with rotation sensor also). I gripped my phone firmly so my phone can't fly off from my hand, after that I gave it several sharp and sudden turns on both ends of 3 axis of rotation (X,Y,Z) my problem was solved. You can try it at your own peril. If you have positive results, let me know.

I had this too. Now I'll stay on OOS 4.10 after gettig it repaired for free.

Aalikhan said:
I bought my phone a few days back and noticed same funny behavior with compass (if not mistaken works with rotation sensor also). I gripped my phone firmly so my phone can't fly off from my hand, after that I gave it several sharp and sudden turns on both ends of 3 axis of rotation (X,Y,Z) my problem was solved. You can try it at your own peril. If you have positive results, let me know.
Click to expand...
Click to collapse
didnt help bro

Zocker1304 said:
I had this too. Now I'll stay on OOS 4.10 after gettig it repaired for free.
Click to expand...
Click to collapse
how are few models getting affected by update?

Dewang p3100 said:
how are few models getting affected by update?
Click to expand...
Click to collapse
No idea I guess we just had bad luck with the Mainboard. I don't think it had to do with the specific update.

SOLVED: OP6T no network (Coaxial connectors)

Its rare that i have an issue i cannot solve on my own, but this one has me stumped. last friday, i took the newest update on my OP6t 8/256 to 10.3.10 (unlocked, bought from OP directly). After the update, i lost cell service.and signal. i am bootloader unlocked, and eventually ended up using msm tool, which did not resolve my issues, despite wiping and relocking my device.
now, i am back on 10.3.10 and i only have some service when i am on wifi. i have cleared network settings and also manually added Tmob which errors out. i have tested the sim in my old Axon 7, and it works perfectly. also, the settings menu appears to show another update still, but it is not clickable. anyone have an idea? Thank you in advance for any help!

On that last screen where it shows your MAC address does your phone still have a IMEI ? (Don't post it, just it should have a number, yes or no?)

OhioYJ said:
On that last screen where it shows your MAC address does your phone still have a IMEI ? (Don't post it, just it should have a number, yes or no?)
Click to expand...
Click to collapse
It still has both of them. (Dual sim). I have an axon 7 that lost it's EFS partition, so of course that was one of the first things I looked at. Having had that happen before, that was one of the first things I backed up when I got my fajita in 2018.

well, even a new sim card did not fix whatever has gone awry....
update: i took it apart, and pulled the shield over the board. tapped around. put sim in, it didnt work. rebooted with the sim still in and it worked almost all day. set it down on my desk, network disappeared again. pressed on the back just below and to the left of the camera hump, and it came back. worked for 5 min before stopping again. picked up a op9. but i will attempt to fix it later down the road. im guessing either the antennae is loose (checked all coax to ensure they were seated) or one of the multitude of drops, albeit in a good case, broke something beyond repair.

Update: after ordering a new sim reader and evaluating the phone some more, I realized the signal antennae was on the verge of breaking. Moving it with a nylon spudger finished the job.

Update 2, replaced snapped off gray coaxial and still had no network. Realized the other coaxial connector had popped loose and felt like it was seating, but it waant. So issue resolved not at all the software. It was the other coaxial connector. It felt like it was seating, but was not. Fixed and working well now. Woot. Thank you anyone who helped!!