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I was very happy yesterday when I picked up my brand new Desire HD. When I got home I immediately removed the plastic from the battery, inserted my sim card and plugged it in the charger while reading the manual.
After some tinkering around it suddenly rebooted. I thought it was just due to a setting I changed so didn't think much of it. However, it occurred another time later in the evening. This morning when I woke up, I didn't have any signal due to my DHD not recognizing my sim card any more. When I rebooted the phone, all was well. However when riding my train to work I felt the phone vibrate so I picked it up thinking I had a new text. Wrong: I was staring at the boot screen yet again.
When I got home this afternoon I did a factory reset using the phone's menu and hoped it would solve my problem. Unfortunately, when I opened the browser it rebooted again!
So, is my 2 day old DHD really dead-on-arrival or is there something else I could try? Unfortunately this was the last model left at the store where I got it from and they didn't know when another shipment would come in, so I might be stuck waiting for a while if I really do need to get it exchanged for a new one.
Mine is also doing this, also when I turned it off last night to charge it, it kept turning itself on. Any help much appreciated.
Sent from my Desire HD using XDA App
imo take it back if a laptop or anything else was doing this i would say there is a hardware fault bad chip sample or something its not normal you should have to live with it take it back asap
or wait if you want but personally you pay that much you want it to work just take it back
Maybe your SIM card is old and causing these reboots? DHD will automaticaly reboot when you unplug your SIM card without shutting it down first so maybe it's just loosing contact.
I've seen cases (various manufacturers) where SIM card would cause hangs, reboots and such. Replacement card from the operator in most cases fixed the issue.
My Nokia 6630 has that issue, it says the phone has to be reboot constantly due to a old scratched sim card, if i try with a new one it works perfectly :|
http://forum.xda-developers.com/showthread.php?t=676402
These reboot issues are a problem with the Desire, Nexus1, EVO4 and now it would appear the DesireHD. For the other phones the solution is to return to HTC for a mainboard replacement.
I really hope this isnt the case for the DesireHD.
As for it being my sim card: I doubt it as it works fine in my old phone (Nokia N900) and an old Motorola I still have. The sim card is barely 1 year old btw.
Talos77 said:
These reboot issues are a problem with the Desire, Nexus1, EVO4 and now it would appear the DesireHD. For the other phones the solution is to return to HTC for a mainboard replacement.
I really hope this isnt the case for the DesireHD.
Click to expand...
Click to collapse
Yeah, I read about similar problems with the Desire and Nexus One but hoped the problems would have been solved in the DesireHD as I hadn't seen any messages of this problem occurring on the DHD before.
When I woke up about an hour ago, I again had to reboot my phone as it didn't see my sim card anymore. I'll go back to the store in about an hour to get a new one if they have it, and let you know when I get back...
This is just a wild guess, but may you should try to take out the sim card and place it back again. There could be a loose contact, dirt on the sim or some something else that might be causing a problem the phone does not see the sim correctly.
Sent from my Desire HD using XDA App
nxtwrld said:
This is just a wild guess, but may you should try to take out the sim card and place it back again. There could be a loose contact, dirt on the sim or some something else that might be causing a problem the phone does not see the sim correctly.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I thought of that last night so I took out the sim card as well as the battery and placed them back again. This morning, the DHD again failed to recognize my sim card so that problem wasn't solved.
The reboots seem to be rather random though, it's not just when I use my phone very heavily.
the issue with the sim card isnt the mainboatd issue, its can be sim or one of the back covers, wird.
Well, I went to the shop this morning to replace my DHD for a new one. The shop I got it from didn't have any in stock anymore, so I had the choice to wait until next week, or go to another shop and have it exchanged there. So I went there, and they replaced my (I think) faulty unit for a new one
So far, it's working like a dream What I noticed that with my previous DHD the charger would buzz very slightly when charging, this doesn't happen with my new unit and the same charger.
I'll keep you updated whether or not my new unit is indeed problem free.
I bought my Desire HD from the T-Mobile shop yesterday. Nice phone, but mine is rebooting every 5 minutes more or less. It seems to reboot soon after the 3g becomes active, but that may be just a coincidence. It also reboots immediatly upon plugging in the USB cable. Very annoying!. I thought I would try resetting to factory default, but that also did not help. I am going to swap it tomorrow, and hope I have better luck with that one.
Andrew
Same issue here, got mine from three UK yesterday.
Brand new SIM Card with the phone as well.
It was fine most of last night, rebooted once then after setup, like another post didnt think that much of it.
Then this morning it went in to a boot loop, rebooted about 5times in a row and the only thing to correct was a battery pull.
Lets hope its a software issue and not hardware related!
I haven't been able to test my new unit properly just yet. I ordered a new SIM card through T-MOBILE but it hasn't arrived yet. I'm now using my DHD without a SIM card and it has been working fine for the past 24 hours. So I think my SIM card is indeed the problem, as both units rebooted several times with the SIM card inserted but work fine without one.
When i picked up my sgs. It used to have same problem. Everytime i open a browser it reboots. But after i changed the rom it went perfect
Factory reset wont work. Try fresh install from the recovery menu. I think it will fix ur problem.
Most of the time this issue is software related.
Sent from my GT-I9000 using XDA App
Replaced my DHD at T-Mobile
Hi all,
So i was experiencing the reboot problem on my new phone. In fact mine was rebooting every 5 to 10 minutes since i took it out of the box. I phoned HTC to see if there was something I was doing wrong. They told me it's probably mainboard fault and I should return it.
Today I brought it back to the t-mobile shop and they exchanged it for a new one no questions asked. I demonstrated to the sales guy how it reboots for no reason, just to prove I wasn't crazy, but he didn't even ask for proof. The new one seems to be working flawlessly so far.
Here in Netherlands, you have 8 business days to return your device if something is wrong, and they will exchange it. If you wait too long, you would have to send it for repair under warranty. If you are having issues such as this, I would definitely swap it out a.s.a.p because when you buy an expensive phone like this, its meant to WORK!
I noticed something else perhaps worth mentioning. When the first phone package was opened, the plastic piece protecting the battery was not there, and the Micro SD was in the box, but not in the phone. The plastic cover was on the phone however, so I didn't think anything of these things because i don't know how the phones are packed. When I got the replacement phone, I tried to start it and it wouldnt start. Only then did I realize the replacement phone had a plastic protector around the battery which I first had to remove, and the micro sd was already in the phone. When i put my sim in the replacement phone, the fit was tighter as well. This all seems rather dubious to me. Perhaps someone had a play around with the first one before selling it? Maybe it was refurbished? In any case MAKE SURE you inspect the phone before leaving the shop, and make sure your phone hasn't been played with.
good luck everyone!
Andrew
Horrible reboot
Hi all,
I have been experiencing different reboots due to different reasons. Main reason is the fact of applying too much pressure on the back cover. That will always result in a reboot (I suspect it has to do with the two contacts under the cover).
Another reason for rebooting, as I have experiencing, is unplugging the charger while using the telephone.
I wouldn't be surprised if there are more reasons that cause the rebooting of the unit.
The worse part in my case is the fact that I lost the receipt, thus I believe I won't be able to take it back to have it fixed. Am I wrong?
I've been experiencing the same issues, but mine also turns itself on. I tried factory reset, didn't solve. So I am getting it exchanged as soon as its back in stock with Vodafone.
Sent from my Desire HD using XDA App
I am having exactly the same problem with my DHD. It's randomly rebooting 1 or 2 times a day. And when it's rebooted there is no signal and sometimes it doesn't even recognize my simcard at all. Manually rebooting the device then solves the problem for a while, untill it reboots automaticly again....
I have a dual simcard so today I will swap it, but I don't think that is going to work.
I don't have the DHD yet...
But i saw in a youtube movie that the batterycover had 2 contacts.
The guy in de video told that when you take the batterycover off when the phone is on it will shut down.
Maybe your battterycover is not set the good way.
all the sudden about a week ago it seems like my sim card is not connedted to the phone. It doesnt say no sim but it seems like it loses all connection and the batttery needs to be pulled for it to connect. its very strange. I am running pre-mango 7712. I am going to flash back to 7004 to see if the problem still exists. Has anyone else with this phone (att) rev 1.3 had any issues where it seems that the sim card isnt connected? or maybe just the Antenna is lose inside? my phone has never been dropped. It slid out of my pocket when i was driving once but that shouldnt have damaged any soldering inside.
my phone did that and it turned out that the contacts under the metal plate where the sim card slides in had broken off somehow.
but mine said no sim, so maybe you have some other issue.
as for my problem, after samsung fixed the phone, i haven't had any connection or sim issues on nodo, premango, or mango.
Yeah my phones not saying no sum. It is just losing connection. Like I have it charging sitting on a table and it will be fine. The I will pick it up use it for say 20 minutes. Then next thing I know there is no service. Battery pull, take the sum out put it back in power on and its back to working. Idk its very frustrating
maybe I should call at&t. I still have a few months on my waranty
well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.
goldenpipes said:
well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.
Click to expand...
Click to collapse
looks like a hardware issue, hopefully att will swap it out for convenience, for my issue, i had to mail it in to samsung, who took about a week to get it fixed and sent back, it was actually a pretty pleseant experience.
Yeah that's what I'm thinking. I was looking at it this morning and it kind of looks like the solder is loose where the pins connect to PCB. Wierd how this could happen its not like I swap out SIM cards all the time. After wiggling the whole simcard slot about a tad it seems like its holding up. Well see over the weekend.
i´ve been having the exact same problem so maybe is a software problem and not hardware my info is this:
im in a re 1.3
SGH-i917
SO VERSION 7.10.7712.60
FIRMWARE 2103.11.3.3
HARDWARE 3.1.0.7
BOOT 5.3.1.6
tell yours and see if is a matter of hardware or software
No it was hardware problem for me.
The guy at ATT took the phone apart right in front of me and the charger port fell off the PCB. It was a refurbished phone.
so tech service help u, im asking becuse im in colombia so i cant send my phone to at&tfor tech support so i have to take it to a local cellphone tech shop, what was the diagnosis in yours so i can give a guide to help fix mine
Had a similar issue with my LG Optimus. Didn't see any SIM. Turned out to be software corruption, works just fine now after reflash.
Hi all,
I got a Nexus 4 from Ebay. Cellphone is in flawless condition, it probably has less than a couple of months of use. Unfortunately, I am not able to pick up a signal in any way. I just get a constant "No Service" message, and occasionally it will jump to "Emergency Calls Only".
Testing menu says Signal Strenght is 0 dBm 99 asu, no neighboring cells and location is unknown.
I've tried changing the prefered network to WCDMA only (as suggested in other threads), also tried with the other available settings with no luck. Tried playing around with the Change Bands setting as well but it makes no difference
Tried with a few different sim cards as well but that didn't work either, just got signal momentarily and but it would go on and off.
Cellphone came with 4.2.2 and I upgraded to 4.3 as requested by the system. Same issue.
Tried basebands 48 and 84.
Tried CM 10.2.
Replaced SIM card with a brand new one.
Cellphone doesn't appear to be blacklisted either.
Not sure what to do next. I'll try to get in contact with the seller but I don't expect much from him or eBay. Maybe I can sell off the device very cheap for spare parts, or send it for repair somewhere? Leave it as a dev device (which would virtually indistinguishable from a N5 that I plan to get anyway), Anyone else has any other suggestions or ideas?
Try to install a factory stock image: http://forum.xda-developers.com/showthread.php?t=2010312
If you pay with PayPal you get buyer protection so you can try to get your money back.
Could be a hardware or antenna issue.
To me it seems like its been blocked for certain reasons. Either it was reported stolen or the person who sold it to you didn't pay his/her bill for which the carrier blocked it. In that case you can't do much about it.
I would contact the seller right away. If you get no response contact paypal and eBay.
Sent from my Nexus 4 using Tapatalk 4
This problem is occurring for a lot of Nexus 4 users, including me. Its some sort of pandemic. Here’s what you can do to atleast restore service to your phone : flash the factory 4.3 image to your phone, again. However, try flashing a radio that is 54 or older with it. Make sure you wipe the cache and flash all the partitions, system, boot, bootloader and the old radio. This will bring back service to your phone (did for me), however you will be left with no in call audio and your phone wont connect to the internet through the mobile network, only wifi. After doing this, you will see your baseband and IMEI in the phone.
You can use this as some sort of “test” to verify if your phone really isn’t stolen. What is the ultimate resolution to this problem ? I really don’t know yet. I’ve been breaking my head over this for the past 4 days now. Maybe I’m going to try out the unbrick method mentioned over here to see if that helps.
As an update I am getting intermittent signal in some areas, but it's really spotty and only lasts a little while : (
I'll be giving different basebands a try tomorrow but I don't think it'll help much. I'll also try the full factory flash posted above.
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
QuebecFanat1c said:
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
Click to expand...
Click to collapse
I'm talking to the seller, see if the phone is still under warranty. My other options would be to change the antenna myself (see if it works), or resell it at loss for spare parts, or wait to see what eBay says.
Just to give you guys some hope, that this is not just a problem faced by second hand phones - My phone is bought directly from the Play store - I contacted Google service a few days back and they asked me to return the phone for a replacement. Only problem is I have to ship this back to the US (where I purchased from), since they dont provide replacement service outside the country of purchase. I'm in India now.
I've tried absolutely everything myself. Flashed many many radios, 4.3, 4.2.2, I'm only able to get it to the point where there is network coverage, I can make and receive calls but there is no in call audio, nor is there any mobile internet connectivity (Only through wifi).
Something tells me this is a problem with the latest OTA update that caused this issue - I was completely stock and everything was working properly, when this problem appeared one fine day - It started with me not able to connect to the mobile internet network for a few days, and then one fine morning, BAM. No service. It was only after this that I started flashing and re-installing stuff on my phone, desperately trying everything to get the phone back to normal again.
I think the last OTA update somehow "bricked" the radio (dont know if something like this is possible, just a noob guess). My only hope is the 4.4 update has some fix for this, else I'm going to try the unbrick method mentioned on these forums to see if that works. Only then will I take the pain to send this back to the US.
What's the unbrick method you are planning to follow?
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
i have exactly the same problem
i have exactly the same problem. i bought my phone at US from Google play.
the phone worked fine for two month and then i got - No Service, and its swipe in a sec to emergency call only.
i try to replaced some sim cards, and factory reset with no success.
i also read a bug report that opened in Google : 58317
they told that there is a problem with the radio interface and radio driver at the 4.3 update, and they will fix it in 4.4 kitkat version.
i hope that 4.4 will fix this terrible problem, if not the phone is totally a door blocker..
Did anyone ever find a solution for this issue?
My friend has this problem with his Nexus 4.
I've searched A LOT and to this day (half a year later) haven't been able to find someone who reports this problem was solved.
I've also tried every suggestion I could find: flashed every stock image available, tried every combination of stock/custom ROM/recovery/radio, even tried the unbrick method mentioned above.
Nothing helps. I always get the same symptoms:
- Radios 54 and below - no in call audio.
- Radios 83 and above - Baseband unknown, IMEI / IMEI SV unknown, no cellular reception.
Also, RMA is not an option because the people at the store (a) don't know how to fix it and (b) claim the warranty doesn't cover this issue so they won't replace the device.
Any suggestions? I'm willing to try anything...
Maybe its a simple hardware failure like a loosely connected antenna? It doesn't really seem to be connected to any specific software setup
Something that happens to me rarely: when I'm in an area with very low/no reception sometimes the phone won't reconnect itself again and just stay on no reception until I reboot. Only happens like one or two times a month though.
Sent from my Nexus 4 using xda app-developers app
Thanks, but I really don't think it could be an antenna issue.
I can see how a malfunctioning antenna could cause cellular reception problems, but it shouldn't affect IMEI or Baseband version readings. Those things have nothing to do with the antenna.
Also, the fact that the symptoms change with different radio firmwares says there's a big chance this is a software issue after all.
I just can't figure out what the cause is and how to eliminate it.
Flash any full factory image. If the problem persists after you can be pretty sure it's hardware. No signal for most of the time and occasionally picking it up could be something as simple as the antenna being unplugged, which can sometimes happen after a drop, or a forgetful repair.
NoobNexus said:
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
Click to expand...
Click to collapse
Guys... mine is signalless too... any progress on this? :crying:
michalhainc said:
Guys... mine is signalless too... any progress on this? :crying:
Click to expand...
Click to collapse
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
sp99 said:
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yup I am waiting for the ordered tools to break into it and look around...
michalhainc said:
yup I am waiting for the ordered tools to break into it and look around...
Click to expand...
Click to collapse
I've opened up lots of my old phones (not my nexus 4 yet) and its normally easy to find and change as it's separate from the motherboard and looks basically like a piece of plastic!
Sent from my Nexus 4 using Tapatalk
I have the same problem no connection but the phone recognize the sim and the number of the phone. I've tryed to return to stock using a factory firmware but I'm not able to fix the problem... (this morning is working fine and my phone never fell down or something like that)
If I open btw the case and try to remove and reinsert correctly the antenna the phone will recognize the signal?
Hi all!
I've bought a Nexus 6P in september 2016, worked fine in every part until yesterday: my phone stopped showing signal strenght and says "No service" in the upper left corner of the screen.
I was on a custom ROM (Pure Nexus) but:
- Restoring factory images didn't help
- Restoring the oldest Marshmallow factory image didn't help either
- Erasing cache didn't help
- Switching to 2G and 4G didn't help
- I did a network settings reset, nothing changed
- I've switched to a new SIM card, nothing happened (old SIM card worked well on other phones, like this new one)
- I've never touched EFS partition but my IMEI is still there, so i don't think it's a network problem
So... Any ideas?
Oh man... I was hoping it was just me. This has happened to me too within the past few days, twice.
After waiting a few minutes it came back. It *May* be they are doing tower work. That's what I'm hoping.
I am on Verizon Wireless on the 3.79 radio if that helps add info to the pile. What radio are you on?
bigblueshock said:
Oh man... I was hoping it was just me. This has happened to me too within the past few days, twice.
After waiting a few minutes it came back. It *May* be they are doing tower work. That's what I'm hoping.
I am on Verizon Wireless on the 3.79 radio if that helps add info to the pile. What radio are you on?
Click to expand...
Click to collapse
I'm on the same radio, latest radio in latest 7.1.1 release, january security patch, as i said before, installing the oldest Marshmallow release (so the first radio released by Google) didn't change anything!
My provider is Vodafone IT, I don't think they are doing some tower work, because everything works fine on other phones and the same SIM card in!
Good day,
Got same issue few days ago, after phone restarted due to installing January security patch. Phone was not rooted on stock firmware 7.1.1 with locked bootloader.
Cellular network don't work at all, if try to find network manually it return: Error while searching network.
In *#*#4636#*#* all switches in OFF position and cannot switch on. IMEI available.
Also when try to make a call(without network of course) it return: Turn off airplane mode to make a call. Of course it not turned on.
I try flash vendor, bootloader, baseband/radio(3.72, 3.78) previous stock firmware 6.0 and 7.0.
When flash cyanogenmod 14.1, SIM card was not detected.
Carrier Elisa (Estonia), bought in November.
Any ideas?
If you're not on Verizon, I would just switch back to 3.78 radio. Flash it manually. Don't see how that wont fix your issue
bigblueshock said:
If you're not on Verizon, I would just switch back to 3.78 radio. Flash it manually. Don't see how that wont fix your issue
Click to expand...
Click to collapse
Hi mate, a friend of mine have a Nexus 6P, we are on the same carrier and the same 3.79 radio, everything works fine on his phone!
So my problem is not radio realated!
Radio 3.79 is also good for other carriers over Verizon.
Hateware said:
Hi mate, a friend of mine have a Nexus 6P, we are on the same carrier and the same 3.79 radio, everything works fine on his phone!
So my problem is not radio realated!
Radio 3.79 is also good for other carriers over Verizon.
Click to expand...
Click to collapse
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
stander01976 said:
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
Click to expand...
Click to collapse
Thanks mate, i will try but my phone says "No service", not "No SIM card"!
Thanks anyway!
stander01976 said:
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
Click to expand...
Click to collapse
Also not work for me, thank for your reply.
After factory reset phone detect carrier language and also install APN of my sim carrier but no signal.
m03r said:
Also not work for me, thank for your reply.
After factory reset phone detect carrier language and also install APN of my sim carrier but no signal.
Click to expand...
Click to collapse
Hi mate, my Nexus 6P has exactly this behaviour at avery factory reset!
We are on the same boat!
Hateware said:
Hi mate, my Nexus 6P has exactly this behaviour at avery factory reset!
We are on the same boat!
Click to expand...
Click to collapse
Read this productforums.google.com/forum/#!topic/nexus/LLt6mlP_nto looks like hardware trouble. I cannot use warranty service at present, I'm at sea for 2 month
m03r said:
Read this productforums.google.com/forum/#!topic/nexus/LLt6mlP_nto looks like hardware trouble. I cannot use warranty service at present, I'm at sea for 2 month
Click to expand...
Click to collapse
Yeah, me too, I've bought my Nexus 6P trough eBay and was a private seller, it seems that private sellers are not required to provide a warranty...
Hateware said:
Yeah, me too, I've bought my Nexus 6P trough eBay and was a private seller, it seems that private sellers are not required to provide a warranty...
Click to expand...
Click to collapse
If you buy from EBay your only warranty option is Square Trade but if your phone was bad when you got it you can file a buyer protection claim
UP!
Noone else had this problem?
Hateware said:
UP!
Noone else had this problem?
Click to expand...
Click to collapse
It seemed like other people did report having the same problem and their solutions, if they had any. Maybe you should contact your carrier. They might see a problem on their end.
Hateware said:
UP! Noone else had this problem?
Click to expand...
Click to collapse
I know you tried an old SIM, but have you been up to Vodafone to get a new replacement SIM as the next step? In my experience they are happy to replace at no charge. If Vodafone IT's new SIM doesn't work, just try a 3 ITA or TIM.
had this issue ONCE, and flashing the proper vendor file again fixed it.
no idea how or why
v12xke said:
I know you tried an old SIM, but have you been up to Vodafone to get a new replacement SIM as the next step? In my experience they are happy to replace at no charge. If Vodafone IT's new SIM doesn't work, just try a 3 ITA or TIM.
Click to expand...
Click to collapse
I've already switched to a new SIM card, like I said in the first post!
Soulfly3 said:
had this issue ONCE, and flashing the proper vendor file again fixed it.
no idea how or why
Click to expand...
Click to collapse
Thanks but I've already re-flashed factory image, so vendor is built in the restore procedure!
So I had an interesting experience with the same thing. Was running a custom rom that is very close to stock and updated to the most recent security update. Shortly thereafter, my carrier connection would drop (didn't notice at first because if I was connected to WiFi, it would be hard to tell). Only a reboot of the phone would fix it, for often no more than an hour or 2. So I started by wiping the device. Then I went to a different custom rom. And then finally, I went back to stock using "flash-all.bat" from the factory image. But alas, the issue continued. The last thing I did, which seems to have resolved it so far (12+ hours without a disconnection), was to relock my bootloader. Just in case it helps someone else. Is it possible that the new radio + an unlocked bootloader is causing the issue?
locked and unlocked bootloader,
hard factory reset,
flash google factory image and erase all internal storage,
wiped dalvic/cache,
flash vendor image,
flash different radio and bootloaders,
but still no service and no data. i think it's hardware issue and i have no warranty
So, I bought this second-hand MXS just yesterday, and it had digitizer issues the previous owner claimed to have started after the Nougat update. I did some research and found it was a possible cause, among some others (not counting actual damage to the digitizer). Tried flashing a few stock firmares and, apart from not solving the digitizer issue (which I'll be replacing soon), now I don't get any signal on either SIM card slots. OS recognizes both SIM cards, their operators and so on, *#06# shows IMEI, but I don't get signal at all. I can even perform an operator search and sometimes get results (sometimes I get a "error while searching for networks" message), but I never get to register in the network. It shows "can't connect to this network right now, try again later", right now I'm using 2 SIM cards and one of them is from the only operator showing when searching works.
Right now I'm on antariksh's RRemix, my device is a dual SIM XT1572. Last flashed modem is from XT1572_CLARK_RETLA_DS_7.0_NPHS25.200-15-8_cid12_subsidy-DEFAULT_CFC.xml, and modem files show all right in my /etc/firmware folder.
Any help is hugely appreciated, even if you guys have modem files just lying around your HDDs and are willing to upload them so I can give a shot. Thanks in advance.
Did you get your issue solved?
I'm also facing same issue... if you got some fix, then kindly let me know. Thanks
adeel0071983 said:
I'm also facing same issue... if you got some fix, then kindly let me know. Thanks
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Unfortunately I'll be of no help, since I sold the device a few days later to someone who bought it for replacement parts.
What I can update you in is that the device, after several modem-only flashes (via fastboot), sometimes got signal for a brief time, then went to no signal again. Since it happened the day before I sold it, I wasn't able to dig further into the issue, but I recommend you let the phone "settle" for some time to see if it starts getting signal more frequently. At least I can tell you it probably isn't a hardware issue, but I found no permanent solution. I also don't remember which modem firmware it ended up with, but I do recall that the "signal shows up sometimes" happened in more than one firmware.