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Everything was just fine until yesterday when i realized the batterty's built-in monitor wasn't reading a real batt stat. I was sure I was running out of charge and the divice was still saying there was 50% left. I did a soft reset and my atom didn't boot. I took the battery off and waited more than 3 hours, put it back and couldn't boot. I haven't ever done anything to my mobile. No register tweacks, fisical hits or rom upgrades. I searched the web and found a procedure to get it back. Reset+camera choose 1 option and there you go with your device booting at last. I did so but when it ended whith the system loading proces it sent a notification saying that the battery was exhausted and it went off. Again it couldn't boot in a normal way even with the ac adaptor plugged in. I made sure the battery was fully charged. I did a bootloader again (reseat+camera) with the usb connected and i could get it back again but showing 0% battery indicator and would turn off as soon as i unpluged it. I tested the battery with a multimeter and even when it was fully charged i tried to recharge it until green light then i turned it on and the batt monitor was 100%. I could unpluged the usb and everything was fine. It didn't turn off but the indicator got stock in 100%. After an hour or so of normal use i was sure the battery was 90% or less while it was still indicating 100% of charge. I did a soft reset and couldn't boot again. I think the device knows when the battery is 100% charged but when it is less tha 100% and i do a soft or cold reseat the mobile thinks the battery is 0% and won't boot.
Yes, I have ugraded to ROM Xda-Atom-Exec-ENG-20060721-MOT0822 to see if this fixes it but now i have a rom-upgraded aton exec with the same fatal error.
I am at work rigth now and hopping my atom doesn't need a soft reset because if so i need to plug it in in order to be able to do a reseat+camera and wait some minutes until green ligth shows up. My atom knows 0% or 100% of battery charge but no numbers in beetwin.
Any ideas?
did you charge the battery for 8 hours on first use, continuing to discharge battery completely first three charges?
This is crucial for battery performance I now get at least three days of moderate usage and at least 7 days in standby, my advice is go buy a new battery follow the instruction manual completely, failing any changes (be sure to buy battery from somewhere you can get refunded) return the battery. Try also reflashing using bootloader mode, not using the SD card!
The last time i used bootloader was after hard reset a no card inside then i performed the last ROM upgrede available from O2. It seems to be a hardware problem more than a software problem as i thought at the begining.
I hope you are rigth, i guess the device gets charge information from the battery and the battery is telling it when it is 100% and 0% when it is under 100% and after a soft or cold reset. I am going to drain the battery all the way down and recharge it up to green light to see what happens. By the way i did not charge the battery 8 hrs when new.
Where do you think my atom is geting the batt charge information? From one of its inside sensors or from batt circuits?
Thaks for your advice.
I mean reflash using bootloader mode, ie. enter bootloader then plug in USB and run DSUU installer from your PC. Its hard to say where the fault lies, some Atom's had power management issues and O2 are fully aware of it, if yours is still under warranty I suggest sending it to a service center but be prepared to be without it for at least a month! (should change their name to SLOW2) and also be prepared to have it returned to you only to find they havent done a damn thing!
Its a bad battery, same thing happened to me. Just return it for a new one, the material is moulded with the smart chip inside there is no way to fix it.
Now my battery is beetwin 100% and 85%. I have searched other forums and i found out it is definitly a battery issue. It has been more than 6 months since i bougth my Atom so i have no more battery garanty. I thing i am going to wait before i buy a new one in orther to get the most of it since it still last more than 2 days.
Thanks for the information.
when a battery xp-02 (for atom family) is sometime stop at certain percentage, says 72% for long time, i do a soft reset and it drops to says 40%, is it a symptom of bad battery? or it is a ROM problem?
i drained my hero completely now when i plug my charger into the amber light blinks and the device won't turn on or charge like i said the amber light is blinking not solid please help!
im guessing its blinking because its low. have you tried pluggin it into the pc usb slot? tried another cable? maybe its just your one charger
how did you drain it? were you tethering and it got hot?
98classic said:
im guessing its blinking because its low. have you tried pluggin it into the pc usb slot? tried another cable? maybe its just your one charger
how did you drain it? were you tethering and it got hot?
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Try another charger, i had two chargers go bad on me.
i ran the battery down while i was talking on it.
and now it just does that.. im very depressed about it lol!
let it charge for a while until it has enough power to complete a boot cycle.
i tried this, it sat overngiht for 7 hours and stil ldoes the same thing..
Tried pulling the battery and putting it back in after a minute or two?
absolutely man i've tried everything i've known..
Just leave it plugged in with the blinking amber. It should charge up enough to turn solid amber within 15 minutes.
that's the thing i left it plugged u for 7 hours and still flashing amber
wow... don't know what to tell you. call sprint about that
Have you tried booting w/o the battery into recovery and resetting the battery stats?
I would definitely try what Biggz said above. I do recall hearing once that the type of battery the Hero uses isn't meant to be completely drained, and that's why it shuts off before it runs completely down to 0. You may have messed up your battery or something. I think the easiest thing to do would be to call Sprint.
Sounds like a problem ipods have lol..when the battery completely drains it,it sometimes doesnt charge up..n if it does it takes forever....try a different battery.if that dont work,take it to sprint..thats weird.keep us posted on what they tell u.....most likely the battery overheated.id probably take the battery out meanwhile i take it to sprint,just in case the battery leaks; it wont mess up the phone.
Yeah, Lithium-Ion batteries aren't meant to be deep cycled (completly draining them and then trying to charge them). It can shorten the batteries lifespan, or kill it altogether.
Mr. Biggz said:
Have you tried booting w/o the battery into recovery and resetting the battery stats?
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You can't boot into HBoot, Fastboot, or recovery without the battery. Tried it on mine.
battery issue
I've run into this issue like 4 times. Its one of my biggest issues w the hero. I go to bed w a low battery warning plug it in then i wake up to a paper weight.
Has anyone found a good answer? my phone charged 7hrs and I've been pulling the battery on off plug unplug for about 2 hrs now. I've already ordered a new battery but that wont help me today.
Anyone find a fix? I'm up for any and all suggestions: eek:
I've been having problems with my battery for a week now, I noticed it wouldn't charge to 100% so that the green light comes on it will just goto 99% and then stay there. The battery then drains so fast, like literally I will be on 1% in an hour and a half.
So I tried a full reset of the phone and that didn't work. I also bought a new battery and that didn't work so I'm guessing the phone might well be knackered.
Also the phone seems to be really hot I never noticed it that hot before.
Any suggestions would be much appreciated.
Replace battery immediately! Do not attempt to charge it anymore, it could go very bad!
I did, I bought a new battery and the same thing happens.
I have to have it on charge constantly all day.
Maybe charging control unit(in phone) is damaged, or charger is not working properly.
Can you check voltage on charger?
Also are you sure you use original battery manufactured by HTC?
Right here, my problem
Hello! i have problem with my streak 5, few days ago battery drained out and phone shut down.
i connected ti a charger but nothing happen, no reaction on phone so i left it on charge all night.
Still no response, no picture on the screen, no backlight, no LED, completely dead.
I can get reaction only when i enter in fastboot mode (holding power+camera)
IN this mode touch screen not working, computer recognize device and i can do flash and i do it successfuly but i still cant turn on my phone.
What can be a problem, I tried everything with no luck, also i have not found anyone with same problem
I have 2.2 official, no root.
Try changing the battery. The one you have could be defective, or else there is an issue with the charging circuit.
I measured with instrument 3,67V, connected od 1 and 4. And few other combination i get from 3,30 to max 3,67V.
This seem to be ok, regardless of that you think might be the battery?
Never let the battery drain that much becase now the battery doens't have enough power to start the charging... you should charge the battery manual with some wires on (+) and (-) from a old phone charger be carefull with the voltage(V) and the ampers(A) not to brake the battery, 20 or 30 min should be enough, or you should buy one of this Universal charger. Then place the battery in the phone and it should work ok .
This morning I optimistically tried to turn on a phone and it was successful
battery Indicator showing 7% so i connected to charger, now is normaly charging, everything is working normally...
I do not understand, what could happen? i few times drained battery to 0% but still able to charge, maybe battery is problem, but again, turned on after 3 days
Don't worry the battery is ok the problem is not to empty it again to 0%, at 5% 7% close the phone if you don't have a charger to charge it. This method applies to every phone and battery. It's not a good thing to fully discharge.
Now is fully charged and power is 4,07V.
So obviously battery caused this problem.
I think, good info for all who suspect on battery, 4,07 V is power you need to have on fully charged battery.
With 3,6V you cant event turn on the phone.
Thank you for suggestions
Ok....
I think it's not new that we have a problem here.
Some of the people who got OnePlus 5,
Facing an issue when charging that it charges up to 80%-90% with the Dash Charger.
And then simply stops, and to charge to 100% we use regular charger (Not Dash Charger)
https://forum.xda-developers.com/oneplus-5/help/oos-4-5-8-dash-charger-t3652711
https://forums.oneplus.net/threads/never-fully-charged.599409/
https://forums.oneplus.net/threads/charging.600540/
https://forums.oneplus.net/threads/battery-problem.601016/
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Click to collapse
And there are more evidence of the issue.
We need to deliver the massage to OnePlus.
So please tell me, your facing the issue too?
Reserved
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---------- Post added 14-08-2017 at 12:03 AM ---------- Previous post was 13-08-2017 at 11:43 PM ----------
The power input in lowered after the phone has charged to 70%+, which results in slower charging speed.
It's done to preserve the battery and to allow more charging cycles in the long run.
So, it's not a bug. It's a feature.
As @sufoalmighty said, it's not a bug, it's a safety feature to keep the battery healthy.
Ok look.... it just stops and the phone says not charging.. i don't really know why
Hi Guys,
It's a real issue and I'm experiencing it. Plus, there are few threads about this on Oneplus forum and Reddit:
here: https://forums.oneplus.net/search/13523112/?q=dash+charging&o=date&c[title_only]=1&c[node]=265
and here: https://www.reddit.com/r/oneplus/comments/6r0403/oneplus_5_dash_charge_stop_at_83/
I even had an error message on the phone when trying to charge it more than 85% when off... Everytime I briefly pushed on the power button to see if it was charging properly it said :
"Device temperature is too low. Can not charge"
Talked to Oneplus support twice, they escalated my ticket. But I have no news from them for 3 days now... I think the best could be having them akcnowledge there is an issue, even if it's gonna be painful for them for some obvious marketing reasons...
What do you think ?
If your phone actually entirely stops charging, it is a bug, probably a hardware problem with your charger, as a person on the linked Reddit thread said. Try a different DASH Charger first. If it did start after the update, you could always flash back and test it against tests of the new one and send them that information. Saying that it stops DASH charging isn't very clear and contains no information OnePlus can work with. Download Ampere and check it with the cable plugged in after 80% to see what value is showing, or use the *#808# menu to test the same. Post results, including a picture clearly showing the screen and the fact that it is plugged in [take it with another device].
Experiencing the same issue as @the_david. My OP5 is 5 days old, received it with stock firmware (4.5.3 I think, not sure) everything was fine. Updated to 4.5.8, rooted, installed magisk etc... Wanted to charge it after some days, but with the dash charger it stops completely at 75%. Turning of the phone shows battery temp to low (was at 33°C).
A non-dash charger will charge to 100%. Cache & Dalvik reset had no effect.
Edit:
I let the phone discharge to 0% and tried to charge it with the dash charger. I saw the dash charging symbol in the "bootloader" & blue LED, however it stayed stuck at 0%. With another charger I was able to load it to 2%, afterwards used the dash charger to get it up to 80%.
Got a replacement charger and the issue was gone
So, I got a new Dash charger and... It fixed the issue. It seems there are some problem with some dash charger series, especially if you bought your OP5 to a Chinese reseller...
Everything works fine now!
The problem in my case is the rom installed... Tried with RR and dash is ok up to full charge, but on stock oos up to 90% is dash and from there normal charge
No problems here. Dash charge till 80-90 percent and than charging values going slower and slower and slower up to 100 percent. So i guess i'm fine.
What i "do" like to mention is: When device is fully charged at 100 percent, within 10 minutes it drops very fast to 87 percent! than the battery seems to stabilizes itself. With each dropping percentage the battery is more and more going slower at discharging..
I don't know if that's normal behaviour, because i'm not familiar with OP5.. I came from Samsung.
Maybe somebody can explain this? or am i seeing it wrong?
It's strange.. i've a linear discharge.. have you tried a battery fix? Discharge all then charge until 100% from switched off phone.. Don't do this everytime because will damage battery... Or maybe it's just android that after sometime the battery percentage split to 2% at time... 100-98-96 etc..
Did that in the past with replacable batteries, also use battery calibration app (still a myth, but whatever). I never discharged this Device further than 10 percent (like you kinda mentioned it can damage the battery) and since it's hard to replace the battery i wont take the risk. Maybe my battery didnt even get the change to settle because of the many Roms and Kernels i Flashed over and over again, since i got my device for about 10 days now haha. I guess i need to give my battery more time to settle and don't stress it?
I was in your doubt too, since i've flashed a looooot of rom in about 2 days lol and i stressed really too much my phone.. But as i said up, i've noticed that the battery percentage (what we see in the statusbar and not the reality charge) depends a lot on which rom you're using... In this 2 days i've also charged my phone a lot of time, via dash charge or via pc (while copying files from computer to phone) and it seemed damaged in RR but when i reflashed back to freedom it has returned normally and today i have a very long life battery (charged this morning at 9:30 and now i still have 81%)... So in the end i think your battery is not damaged but have you tried a factory reset? PS: i've never discharged it under 20% PPS: and sure, for answering your question, i think that less stress (few charge)= more battery life so now i wait tomorrow to try another rom but today is the "My oneplus 5 rest day" lol