S7 edge battery replacement - Samsung Galaxy S7 Edge Questions and Answers

Hi guys, i recently took my phone out of the case to clean an noticed the back cover was pushed out and the battery was swollen, i contacted samsung and told them it had been rooted but still sent it in for them too check.
They emailed back today asking for £480 to repair the phone.
Can anyone direct me to any genuine battery sellers and not the cheap fakes as im struggling to find them.
Thanks

You may replace the battery on your own but don't know how you will make the phone water resistant again

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[Q] Replacement battery cover

Just today i accidentally dropped HTC Touch Pro on solid concrete and the phone got scratched badly. However the scratched area can be easily replaced as it only the area on the battery cover and I'm a guy how really cares about my own phone so i just want to ask where can i get a replacement that is cheap worth replacing and safe because i wont invest anywhere over $20USD to repair visual damages or else it isnt really worth it. Just want some suggestions. And also if you guy don't mine recommend a new protection case as i think the htc leather case that comes with it doesnt provide enough protection because when i drop it the case was slipped on but still gets scratched. Thanks in advanced
Search for it on ebay, i saw one on their about two days ago.
Touch Pro Back cover
Hi,
My touch pro's motherboard gone dead,So i am selling up parts just to save the others.
I can offer you the back cover, if interested PM me.
[email protected] said:
Just today i accidentally dropped HTC Touch Pro on solid concrete and the phone got scratched badly. However the scratched area can be easily replaced as it only the area on the battery cover and I'm a guy how really cares about my own phone so i just want to ask where can i get a replacement that is cheap worth replacing and safe because i wont invest anywhere over $20USD to repair visual damages or else it isnt really worth it. Just want some suggestions. And also if you guy don't mine recommend a new protection case as i think the htc leather case that comes with it doesnt provide enough protection because when i drop it the case was slipped on but still gets scratched. Thanks in advanced
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Please help me out water damage?

So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
hakoreh said:
So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
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Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
kprice8 said:
Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
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I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
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My apologies, it is still early.
I have still read on these forums that despite the claim by Samsung that it will hold the seal, users were saying it doesn't. Perhaps do a search for it and see what they say?
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
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if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
Hobson318 said:
if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
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I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
hakoreh said:
I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
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At least samsung is willing to repair the phone. They could have just said it was your fault for not installing the cover correctly. I sent them a 16gb S3 a while back that I bricked. They fixed it and sent it back to me as a 32gb model. Did right by me. You aren't going to be any worse for taking the replacement verizon will give you. It will still have the same warranty plus it has the benefit of additional QA testing from factory.

Battery replacement

Dear all,
Could someone please tell me how a battery of S7 edge is replaced? If i give it at an official outlet, and get it replaced, can someone from other place while selling the phone, come to know that the phone was opened?
They have to weaken the glue on the back of the phone (the machine they use to do this also weakens the glue on the screen.). Then they lift off the back glass and replace the battery.
If you get this done at a Samsung Certified Repair outlet then you would never be able to tell that it had been done and the phone will remain water resistant. If you have this done elsewhere, there's a high chance they will not do a great job, leaving gaps and the chance water could get inside the phone.

What is replaced during the refurbishing process?

I recently received a refurbished Edge through Verizon as mine had the "pink line of death" I was wondering what parts are replaced with new ones in the refurbishing process. I can tell the exterior housing and glass are replaced as they were completely unblemished but specifically do they install a new battery?
It comes down to this refurbished S7 Edge has over twice the battery life that my old device has had as of late.
antisomnic said:
I recently received a refurbished Edge through Verizon as mine had the "pink line of death" I was wondering what parts are replaced with new ones in the refurbishing process. I can tell the exterior housing and glass are replaced as they were completely unblemished but specifically do they install a new battery?
It comes down to this refurbished S7 Edge has over twice the battery life that my old device has had as of late.
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I would say they only replace what needs to be replaced either through manufacturing defect/warranty, insurance claims, and through the disassembly process (IE adhesives and seals destroyed). I could be wrong but it would be the most cost effective since they sell it at a discounted price already.
Makes sense, I'm thinking either the battery was defective in this refurb, or it was a store return (Verizon told me if someone returns a phone within the 14 day window it has to be used a refurb)
It's crazy. 3 or 4 hours after charging and barely using my phone with the old one my battery would be down to below 70%. Now with standby in that same amount of time it doesn't even get to 90%

Swindled by AliExpress seller. Sold refurbished phone marketed as new one

Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
twistyplain said:
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
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That is horrible! Yes, Aliexpress should truly give you a complete refund or exchange the phone. Hopefully they will something quickly.
They want to be like Amazon, but amazon will give you a full refund for under 90 days issues without a question.
Best Wishes
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
Forsaken75 said:
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
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This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
yurtesen said:
This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
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I did not create a post just for the sake of it. As I mentioned in the original post, there were obvious signs of repair on my unit. The first thing was severe light bleed from entire left and bottom edges. When I noticed that the battery couldn't keep a charge, I decided to open it up. The first thing I noticed is that the screen was attached to the frame with 3M tape. Why it couldn't hold is that there was old glue almost all the way round the frame. The repair guy clearly forgot to wipe off the old glue.
Also, on the inside there were traces of glue on the metal plate that covers the battery. Please don't try to discredit my post just because you got a new phone. It could also be a refurbished one but I'm not saying that for sure. Stickers and new boxes can easily be gotten to perpetrate the lie. Bottom line is that my phone was not new. Period.
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
Most are repaired, but there are also new ones.
yurtesen said:
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
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He definitely got a used phone advertised as new okay. There are unscrupulous vendors on AliExpress just as there are completely legit venders.
The same thing happens on Amazon occasionally, the difference being that Amazon themselves will reimburse the customer themselves, and immediately investigate the vendor..

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