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If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
I purchased it from a reseller before it was released here and I also live in Canada where everything just costs a little more ?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
Some things cost more in other countrys. And I also wanted a really good reseller in case anything happens. With quick and good support. without need to send it, wait two weeks etcetc.
And ye. Payed 800$ here in Sweden.
GG3
Reading this made me look up just what's so great about Corning's various hardened glass, and I've realised it's much more to do with being scratch-resistant than actually shatter proof. Funny how easily marketing will leave you stuck with the wrong (inflated) idea ... and, sure, scratch resistance is nice, but then that's why you buy a nice cheap case for your phone rather than put it in your pocket together with your keys.
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
It won't be THAT cheap for a while. G2's were still going for like $400 up until the g3 launched.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
How long did it take lg to send it back to you?
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Amb669 said:
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Click to expand...
Click to collapse
In a couple months you will have to pay someone to take it from you.
Sent from my LG-D851 using XDA Free mobile app
LG G3 repair
The G3 is ten times easier to repair than the G2. The back comes right off like any other normal android phone. Remove the screws that you see holding the back on the midframe/bezel. remove the top half using a safety pry tool and do the same with the bottom half. Disconnect the two ribbon connections at bottom near charging port. Take out battery if you haven't already. Heat the back using heat gun or hairdryer. Heat front of assembly using the same heat gun or hairdryer. There are no other ribbons or connections to worry about at this point. Using iSesamo bar or other prying tool remove the broken assembly. (Note: There is no adhesive holding the LCD to the midframe so the removal is very easy.) Just pry around the top and sides of the phone and pull up at top then slide old LCD assembly out. Be sure to use a good 3M adeesive when putting in the new assembly. Connect the ribbons back to the board, close phone, power the phone on and enjoy. The whole process should take no more than half an hour if you ever done any previous repairs to another phone. Hit thanks if this helps
https://www.youtube.com/watch?v=I-LUBTADX2U
Thanks a ton for this thread. I may be able to repair my G3 now. It has been unusable for 3 months now cause I could not find anyone that would repair it.
I need to replace display with bazel
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Hey I am trying to do the same thing you did.
My question is how hard was removing the daughter board? What tool and technique you used?
I can't find a video or tutorial where they remove the little daughter board and wanted to know how hard it is to remove before ordering parts.
It really was very easy, much easier than I expected. The daughter board was also pretty easy and I think I ended up using my finger and a guitar pick but anything small will suffice. The two sides sticky is really not that strong so just have patience when pulling those pieces out as they do come off pretty easy, Just use caution, you will be fine.
I need help to apply my pre-cut adhesive to my LG G3 D850
I bought an lg g3 d850 digitizer+lcd combo and a precut adhesive sticker for the model. Howwever, I am not sure how to apply the adhesive because there is less than 1 mm of room on the sides. What is the best approach for me to apply the pre -cut adhesive. Here is the link to the adhesive that I am talking about.
Will LG still repair your LG G3 even if you tried repairing it yourself? I tried ordering a new screen and putting it in myself but that didn't work so the lg g3 has been opened which voids warranty.
My wife's G3 developed this weird mark on the screen (always visible when the screen is on), and she claims to have never done anything like drop it in the tub or toilet... but it appears to be water damage to me. (See pic attached)
I put it in rice for a few weeks, and it's not going away... so I'm ready to try to fix it. Has anyone seen anything like this? Since the glass is still in good shape (it wasn't dropped or cracked)... what do I need to order to fix it?
I had the same concerns as the OP... buying a replacement LCD panel from Amazon or eBay, I wasn't sure if I'd get a full-res OEM replacement or a cheap knock-off. Can anyone point me to a reliable reseller (preferably on Amazon for several reasons) that would have the right parts to fix her phone up?
Thanks
The crack you see is in a tempered glass screen protector... not the screen itself.
Hai guys,
I have broken my glass on g3, display works fine but shuttered portion of screen is not fully functional, please can someone point me to reliable reseller, preferable on eBay, cos don't want to trash my money on knock-offs, I wanna real deal 100% OEM original display. So I need you guys from personal experience to point me in the right direction. Thx in advance!
Hi,
I just woke up the other day after one week of usage, and the phone appeared with a hairline crack out of the blue, no misuse, no mishandling, babied, in protector since day one.
I bought the phone for full price on ebay, with a 30 day warranty.
I've asked for an exchange, but ebay says they cannot allow a return because it is not in the same condition as when received. Of course it is not, but I believe this to be a manufacturing defect. The crack IS the reason why I am asking for it to be exchanged, it should not be the reason for not authorizing the replacement.
Have you guys had any luck with this type of spontaneous cracks? I understand this is an issue even with gorilla glass, it happens sometimes.
How about your luck on ebay? The seller is a 45,000 reviews, 99.9% seller, never answered, only ebay said the seller asked them to intervene and then ebay said the seller said the item was no longer in the original condition and for such reason it cannot be returned (I do not want a return, but exchage/replacement).
The pictures here are the ones sent to the seller on ebay, no damage other than the crack, no screen splattering, just a single, clean crack.
Please help!!!
gtapias said:
Hi,
I just woke up the other day after one week of usage, and the phone appeared with a hairline crack out of the blue, no misuse, no mishandling, babied, in protector since day one.
I bought the phone for full price on ebay, with a 30 day warranty.
I've asked for an exchange, but ebay says they cannot allow a return because it is not in the same condition as when received. Of course it is not, but I believe this to be a manufacturing defect. The crack IS the reason why I am asking for it to be exchanged, it should not be the reason for not authorizing the replacement.
Have you guys had any luck with this type of spontaneous cracks? I understand this is an issue even with gorilla glass, it happens sometimes.
How about your luck on ebay? The seller is a 45,000 reviews, 99.9% seller, never answered, only ebay said the seller asked them to intervene and then ebay said the seller said the item was no longer in the original condition and for such reason it cannot be returned (I do not want a return, but exchage/replacement).
The pictures here are the ones sent to the seller on ebay, no damage other than the crack, no screen splattering, just a single, clean crack.
Please help!!!
Click to expand...
Click to collapse
Very easy.
Contact "PayPal" immediately.
Explain situation.
They seem to have some issue with the grade 7000 aluminum that they are using in the note 5/s6 edge+. There were another user that had his whole back cracked. Seem to be expanding and shrinking with heat/cold. A lot of phones have some rubber between the screen and the metal but these phones does not.
Sent from my 6 Edge Plus
GTAPIAS,
Hi, it looks like maybe the phone fell down at night or something. From your pics, it shows the paint/finish on the aluminium bezel being scuffed from the place where the crack starts. You can see the internal silver aluminium finish. Are you sure you haven't dropped the phone? I don't think any one woud cover this except insurance.
It also seems the bezel and screen gap has increased near the volume rocker area which could happen if the phone fell down and the aluminium bezel got pressed in, thus cracking the glass.
Thanks avetny,
I'll give it a try and keep you all posted.
cknorthpole, hopefully the word gets out and they take care of us, its customers.
Insane Devil said:
GTAPIAS,
Hi, it looks like maybe the phone fell down at night or something. From your pics, it shows the paint/finish on the aluminium bezel being scuffed from the place where the crack starts. You can see the internal silver aluminium finish. Are you sure you haven't dropped the phone? I don't think any one woud cover this except insurance.
It also seems the bezel and screen gap has increased near the volume rocker area which could happen if the phone fell down and the aluminium bezel got pressed in, thus cracking the glass.
Click to expand...
Click to collapse
Thanks insane devil,
What appears to be the aluminum being scuffed is actually my reflection while taking the picture on the pristine, blemish free shiny bevel on the aluminum edge. As for the apparent increased gap, I can only say I can see Samsung's tolerances still not being perfect, but it is slightly wider than the rest of the phone. Simply magnified by the close up pictures.
This was a under one week old phone. I still believe or blame a manufacturing issue, whether Samsung or Corning, who knows, but hopefully they'll own up to it.
I had a samsung s6 edge plus 3 weeks old do the exact same thing because of this forum proving my case it wasnt an isolated incident. I put my phone on charge while it was in my hand because i was using the internet at the same time, with in 5 minutes of it being on charge i heard the phone make a little click sound look down at the screen and there was a crack from the lock button all the way to the other side of the screen also one from where the first crack ended all the way up and around the edge screen past the volume keys...samsung wont cover it under warranty but optus waived the insurance fee and are replacing it with a refurbished phone and paying my next bill for the stuff around..as fixing this phone is pointless because the problem is in the battery so next time it gets hot it will just crack the new screen. Hopefully samsung get there next phone right.
Hairline crack
gtapias said:
Hi,
I just woke up the other day after one week of usage, and the phone appeared with a hairline crack out of the blue, no misuse, no mishandling, babied, in protector since day one.
I bought the phone for full price on ebay, with a 30 day warranty.
I've asked for an exchange, but ebay says they cannot allow a return because it is not in the same condition as when received. Of course it is not, but I believe this to be a manufacturing defect. The crack IS the reason why I am asking for it to be exchanged, it should not be the reason for not authorizing the replacement.
Have you guys had any luck with this type of spontaneous cracks? I understand this is an issue even with gorilla glass, it happens sometimes.
How about your luck on ebay? The seller is a 45,000 reviews, 99.9% seller, never answered, only ebay said the seller asked them to intervene and then ebay said the seller said the item was no longer in the original condition and for such reason it cannot be returned (I do not want a return, but exchage/replacement).
The pictures here are the ones sent to the seller on ebay, no damage other than the crack, no screen splattering, just a single, clean crack.
Please help!!!
Click to expand...
Click to collapse
hi and how the case ended? I got the same problem
---------- Post added at 08:05 PM ---------- Previous post was at 08:00 PM ----------
[email protected] said:
I had a samsung s6 edge plus 3 weeks old do the exact same thing because of this forum proving my case it wasnt an isolated incident. I put my phone on charge while it was in my hand because i was using the internet at the same time, with in 5 minutes of it being on charge i heard the phone make a little click sound look down at the screen and there was a crack from the lock button all the way to the other side of the screen also one from where the first crack ended all the way up and around the edge screen past the volume keys...samsung wont cover it under warranty but optus waived the insurance fee and are replacing it with a refurbished phone and paying my next bill for the stuff around..as fixing this phone is pointless because the problem is in the battery so next time it gets hot it will just crack the new screen. Hopefully samsung get there next phone right.
Click to expand...
Click to collapse
Hi. And how the case ended? Got the same problem
Sadly, I'm having to live with it. No solution found anywhere... heresy incoming...: I wonder what apple would have done?
not a solution but atleast this might help
Very nice! Where can I find it?
Yesterday, I was sitting on my chair, playing the Nintendo Switch on the TV, with the S8 on my lap as I accessed a guide for the game, when it slipped off and fell onto the floor, and it developed a single crack across the lower half, beginning two thirds down the left side and crossing over to the bottom-right corner. It's a very minor crack, and 80% of the time I can't see it, but it's still distracting enough. Should I go and get it replaced? I have insurance that lets me get a 75% discount on the first repair I do in the first year of the phone's life from a pre-order bonus, but I'm thinking that since the screen is around $250-270 (is it? If anyone's managed to get it replaced officially for cheaper do let me know down below), that's still a pretty high price (given that $60-70 is what it costs to replace most "normal" Quad HD displays).
AB__CD said:
Yesterday, I was sitting on my chair, playing the Nintendo Switch on the TV, with the S8 on my lap as I accessed a guide for the game, when it slipped off and fell onto the floor, and it developed a single crack across the lower half, beginning two thirds down the left side and crossing over to the bottom-right corner. It's a very minor crack, and 80% of the time I can't see it, but it's still distracting enough. Should I go and get it replaced? I have insurance that lets me get a 75% discount on the first repair I do in the first year of the phone's life from a pre-order bonus, but I'm thinking that since the screen is around $250-270 (is it? If anyone's managed to get it replaced officially for cheaper do let me know down below), that's still a pretty high price (given that $60-70 is what it costs to replace most "normal" Quad HD displays).
Click to expand...
Click to collapse
Well I had mine replaced a few weeks ago, it cost about $370, it's not only the screen that gets replaced, it's also the battery and the display as they are all attached, plus since your screen is cracked, the phone is no longer waterproof and voids the warranty (that's what I was told by Samsung Customer service and the repair center)
Cyclops1055 said:
Well I had mine replaced a few weeks ago, it cost about $370, it's not only the screen that gets replaced, it's also the battery and the display as they are all attached, plus since your screen is cracked, the phone is no longer waterproof and voids the warranty (that's what I was told by Samsung Customer service and the repair center)
Click to expand...
Click to collapse
I'm fairly sure the water resistance isn't affected, at least it wasn't the case on my S7. Had it opened up to replace some stuff, and they sealed it up afterward (and even did a water dunk test to confirm it), so I'm hoping it holds true here as well.
Sent from my SM-G950F using Tapatalk
Cyclops1055 said:
Well I had mine replaced a few weeks ago, it cost about $370, it's not only the screen that gets replaced, it's also the battery and the display as they are all attached, plus since your screen is cracked, the phone is no longer waterproof and voids the warranty (that's what I was told by Samsung Customer service and the repair center)
Click to expand...
Click to collapse
Battery is not attached according to JerryRigEverything video on YouTube. He completely disassemble this phone The battery is only glued and may be glued again after replacing a screen.
slowik515 said:
Battery is not attached according to JerryRigEverything video on YouTube. He completely disassemble this phone The battery is only glued and may be glued again after replacing a screen.
Click to expand...
Click to collapse
That's good to hear.
Now maybe I should ask if they can get a black rear plate for me as well and get me the Galaxy S8 I've always wanted: black on black with gold frame?
The screen's back is attached to a few circuit boards which brings the cost for the repair almost half the cost of the phone (Over $350. dollars in the US)
The problem is a manufacturer defect and the screen will likely break again - thus the reason for so many breaks within the first 3 months of purchase. Samsungs disregard for this second major cell phone problem, now with their S8+ is disgraceful!
I'm in Australia and had my screen replaced by Samsung and was only charged $220 (AUD). Interesting that it varies so much based on region. I'm almost certain a cracked screen will result in no water resistance as water would be able to get into the device through the cracks.
Yankee35 said:
The screen's back is attached to a few circuit boards which brings the cost for the repair almost half the cost of the phone (Over $350. dollars in the US)
The problem is a manufacturer defect and the screen will likely break again - thus the reason for so many breaks within the first 3 months of purchase. Samsungs disregard for this second major cell phone problem, now with their S8+ is disgraceful!
Click to expand...
Click to collapse
Dropping a phone is a manufacturing defect?
crixley said:
Dropping a phone is a manufacturing defect?
Click to expand...
Click to collapse
more like a user defect lol
djisgod said:
more like a user defect lol
Click to expand...
Click to collapse
They didn't make it undroppable enough
I just had my screen replaced by Samsung in the USA, charge was $205 but it has taken them over a month to get it done ( sent in Oct 5th, tracking says I get it back tomorrow ). Customer service folks have no clue and can not help when you call them about the status of your phone once it's there. maddening to say the least.
FWIW: Best Buy will replace an S8+ screen for $249. S8 is less, of course. And Best Buy is a Samsung factory authorized repair center, so warranty remains intact. Best part is that they will do it while you wait. About 2 hours....
cam30era said:
FWIW: Best Buy will replace an S8+ screen for $249. S8 is less, of course. And Best Buy is a Samsung factory authorized repair center, so warranty remains intact. Best part is that they will do it while you wait. About 2 hours....
Click to expand...
Click to collapse
That's if you can get an appointment, my local best buy has a 2 week wait to be seen for Samsung service
Hi guys, i recently took my phone out of the case to clean an noticed the back cover was pushed out and the battery was swollen, i contacted samsung and told them it had been rooted but still sent it in for them too check.
They emailed back today asking for £480 to repair the phone.
Can anyone direct me to any genuine battery sellers and not the cheap fakes as im struggling to find them.
Thanks
You may replace the battery on your own but don't know how you will make the phone water resistant again
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
twistyplain said:
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
Click to expand...
Click to collapse
That is horrible! Yes, Aliexpress should truly give you a complete refund or exchange the phone. Hopefully they will something quickly.
They want to be like Amazon, but amazon will give you a full refund for under 90 days issues without a question.
Best Wishes
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
Forsaken75 said:
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
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This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
yurtesen said:
This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
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I did not create a post just for the sake of it. As I mentioned in the original post, there were obvious signs of repair on my unit. The first thing was severe light bleed from entire left and bottom edges. When I noticed that the battery couldn't keep a charge, I decided to open it up. The first thing I noticed is that the screen was attached to the frame with 3M tape. Why it couldn't hold is that there was old glue almost all the way round the frame. The repair guy clearly forgot to wipe off the old glue.
Also, on the inside there were traces of glue on the metal plate that covers the battery. Please don't try to discredit my post just because you got a new phone. It could also be a refurbished one but I'm not saying that for sure. Stickers and new boxes can easily be gotten to perpetrate the lie. Bottom line is that my phone was not new. Period.
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
Most are repaired, but there are also new ones.
yurtesen said:
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
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He definitely got a used phone advertised as new okay. There are unscrupulous vendors on AliExpress just as there are completely legit venders.
The same thing happens on Amazon occasionally, the difference being that Amazon themselves will reimburse the customer themselves, and immediately investigate the vendor..