battery - Lenovo K6 / K6 Power / K6 Note Questions & Answers

I have a Lenovo vibe k6 note I bought it just a week ago,and it charges too slow ,, what's the solution please??

Better sell it and buy any other treble supported device. This would be a better option.

muhamed alosh said:
I have a Lenovo vibe k6 note I bought it just a week ago,and it charges too slow ,, what's the solution please??
Click to expand...
Click to collapse
Bro...... Don't worry it happens in beginning....
Try to charge while phone off and switch on while charging.
Try this method!
Sent from my Lenovo K33a42 using Tapatalk

Melwin Jijo said:
Bro...... Don't worry it happens in beginning....
Try to charge while phone off and switch on while charging.
Try this method!
Click to expand...
Click to collapse
Ok thanks I will try it and let you know

follow

Related

[Q] For how long should i charge the battery the very first time?

Hello.
I 've just bought my new cellphone which is Galaxy S3. The thing is that I don't know how many hours should I charge it for first time before turning it on.
Thank you for your help :good:
panais86 said:
Hello.
I 've just bought my new cellphone which is Galaxy S3. The thing is that I don't know how many hours should I charge it for first time before turning it on.
Thank you for your help :good:
Click to expand...
Click to collapse
It's all a Myth!
Read this. http://batteryuniversity.com/learn/article/is_lithium_ion_the_ideal_battery
FYI when I Bought my SGS3 I charged it till 100% as soon as I Opened it from the box.
It really doesn't matter how you plan to do the Initial charge!
Hope this helped!
Charge longer than you searched .
jje
yuvas said:
It's all a Myth!
Read this. http://batteryuniversity.com/learn/article/is_lithium_ion_the_ideal_battery
FYI when I Bought my SGS3 I charged it till 100% as soon as I Opened it from the box.
It really doesn't matter how you plan to do the Initial charge!
Hope this helped!
Click to expand...
Click to collapse
it's been charging for 8 hours now. Should I turn it on then? Thanks again:good:
panais86 said:
it's been charging for 8 hours now. Should I turn it on then? Thanks again:good:
Click to expand...
Click to collapse
These aren't nickel cadmium batteries. These batteries have chips in them and are smart batteries. They do not suffer from memory problems. That chip malfunctions then that's another story, your phone can explode.
Deleted by user

[Q] Note 3 N9005 died after charging!!!

Guys alert!I buy note 3 in friday and charg in saturday first time everything its ok,that day I play with phone,in sunday afternoon I put phone on charger and phone normaly charging but when I go to check is battery full and press power button nothing screen black,I pull out battery and back then again to turn on nothing,no download mode,no stock recovery,I not rooted phone clean sammy rom?What is this I dont know,now phone on service centar and wait what they do??? Any solution?
Ogy77 said:
Guys alert!I buy note 3 in friday and charg in saturday first time everything its ok,that day I play with phone,in sunday afternoon I put phone on charger and phone normaly charging but when I go to check is battery full and press power button nothing screen black,I pull out battery and back then again to turn on nothing,no download mode,no stock recovery,I not rooted phone clean sammy rom?What is this I dont know,now phone on service centar and wait what they do??? Any solution?
Click to expand...
Click to collapse
try and charge it through your pc see if that works you might have a bad charger ,or maybe cable ,chop and change things see if anything works
jaythenut said:
try and charge it through your pc see if that works you might have a bad charger ,or maybe cable ,chop and change things see if anything works
Click to expand...
Click to collapse
But I can turn on phone nothing can do?
Anyone with solution,experience? Please for help???
Ogy77 said:
Anyone with solution,experience? Please for help???
Click to expand...
Click to collapse
Do you have any other chargers? If so try using them.
Sent from my GT-P3100 using xda app-developers app
Kieran 1711 said:
Do you have any other chargers? If so try using them.
Sent from my GT-P3100 using xda app-developers app
Click to expand...
Click to collapse
No becouse now phone on service centre,I think another charger cant help becouse was charged 60% and then I check nothing phone not give mi reaction.
Sounds like a power surge fried the battery or motherboard.
This is why we invented surge protectors...
Today phone return to Austria in service so what they do give new phone or replace something???
was told today in my local Samsung Service Centre that the 'first batch' of N9005s are seeing motherboard failures. It (I assume the motherboard) was replaced no questions asked..
mils69 said:
was told today in my local Samsung Service Centre that the 'first batch' of N9005s are seeing motherboard failures. It (I assume the motherboard) was replaced no questions asked..
Click to expand...
Click to collapse
In my case I got new phone,dead phone not rooted just stock sammy rom.

[Q] Sudden Death - please help! How to fix?

Hi,
My SM-N90005, was rooted on 4.3.3 (polish fw) from day 1 and worked perfectly. No glitches, no problems (except an externalSD memory write problem).
This night it died while under charge, for no reason. On forums I read it's called Sudden Death Syndrome and it's quite common to Note 3 but I could not find a fix exceppt to ship it back to Samsung for a replacement. I read of fixes for Note 2 and S3 etc but not for my model.
Has anyone found a fix for the Note 3 SM-n9005 SDS?
Thanks in advance for any help.
Tommaso
ascanio1 said:
4.3.3 ... no problems (except an externalSD memory write problem).
Click to expand...
Click to collapse
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card.
Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Someguyfromhell said:
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card. Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Click to expand...
Click to collapse
My mistake. It is 4.4.3
I am not sure that it is an SDS, I am sure that it's dead!
Tommaso
Where did you get 4.4.3 from already?
What happens when you try to boot up the phone? I need details.
Someguyfromhell said:
Where did you get 4.4.3 from already? What happens when you try to boot up the phone? I need details.
Click to expand...
Click to collapse
First of all thanks for helping.
It is an official polish 4.4.3 downlaoded from Samobile and flashed using Odin
I cannot boot the phone.
It is completely dead.
No download mode. No charging light. Nothing at all. completely dead.
I can't find such firmware, nor have I seen any 4.4.3 being released to any Samsung phone at all (4.4.3 was released only short time ago, unrealistlic that Samsung phones would have update so quickly).
Sorry. I was right first time. It have official 4.3.3 (not 4.4.3)
I had ExtSD card memory problems you can find my posts everywhere (username: ascanio1)
Anyway, my problem has nothing to do with ExtSD card memory problems as those were long fixed (in Fenruary) and everything worked perfectly since.
Someguyfromhell said:
I can't find such firmware, nor have I seen any 4.4.3 being released to any Samsung phone at all (4.4.3 was released only short time ago, unrealistlic that Samsung phones would have update so quickly).
Click to expand...
Click to collapse
Here is the official firmware:
http://samsung-updates.com/device/?id=SM-N9005
http://www.sammobile.com/firmwares/1/?model=SM-N9005&pcode=XEO#firmware
I have terrible memory! Sorry!
Firmware was 4.4.2
Not 4.3.3
Not 4.4.3
Tommaso
ascanio1 said:
Hi,
My SM-N90005, was rooted on 4.3.3 (polish fw) from day 1 and worked perfectly. No glitches, no problems (except an externalSD memory write problem).
This night it died while under charge, for no reason. On forums I read it's called Sudden Death Syndrome and it's quite common to Note 3 but I could not find a fix exceppt to ship it back to Samsung for a replacement. I read of fixes for Note 2 and S3 etc but not for my model.
Has anyone found a fix for the Note 3 SM-n9005 SDS?
Thanks in advance for any help.
Tommaso
Click to expand...
Click to collapse
When did the Note 3 ever get SDS? I heard they were fixed on Note 2's 4.2.2 firmware. (My phone never had SDS
BUT if what u say is true and your phone has SDS (which is unlikely), your only hope is Samsung service centre (if u still have warranty, that it) or JTAG (I think it works)
Someguyfromhell said:
This doesn't match. Android 4.3 never had any limitations regarding writing to external SD card.
Are you sure, that you have the SDS? From what I have heard/seen, this was fixed on Note 2 by software updates and hasn't occurred on Note 3.
Click to expand...
Click to collapse
SDS was fixed in 4.2.2 Note 2 FYI.
P.S. Kitkat SD card write limitation is bull****. Why limit it? Jeez...
N7105 rocking AOSB with AGNi kernel,
Sent from a small country named Singapore.
Click "Thanks" if I was of any help!
Thanks for the help.
Irwenzhao said:
When did the Note 3 ever get SDS? .... BUT if what u say is true and your phone has SDS (which is unlikely), ....
Click to expand...
Click to collapse
I searched online for the same symptoms and that's why I said it has SDS. Call it what you like but the phone is dead for no apparent reason!
Irwenzhao said:
your only hope is Samsung service centre (if u still have warranty, that it)
Click to expand...
Click to collapse
Yes I have warranty but Samsung HK are stupid as capibara! They refuse courier delivery paid by me. They expect me to fly from Japan to HK for "personal delivery" which is not mentioned anywhere in the warranty... thinking of asking my comsumer rights lawyer friend to handle this warranty refusal.
Irwenzhao said:
or JTAG (I think it works)
Click to expand...
Click to collapse
What's JTAG? Is it this: http://www.windriver.com/products/JTAG-debugging/? If it is it's over my head.
Irwenzhao said:
P.S. Kitkat SD card write limitation is bull****. Why limit it? Jeez...
Click to expand...
Click to collapse
I agree! It drives me crazy!
Irwenzhao said:
Sent from a small country named Singapore.
Click to expand...
Click to collapse
By the way... what's it like to work and live in Singapore? I've been offered to move to HK or SP... have to chose one...
ascanio1 said:
Thanks for the help.
I searched online for the same symptoms and that's why I said it has SDS. Call it what you like but the phone is dead for no apparent reason!
Yes I have warranty but Samsung HK are stupid as capibara! They refuse courier delivery paid by me. They expect me to fly from Japan to HK for "personal delivery" which is not mentioned anywhere in the warranty... thinking of asking my comsumer rights lawyer friend to handle this warranty refusal.
What's JTAG? Is it this: http://www.windriver.com/products/JTAG-debugging/? If it is it's over my head.
I agree! It drives me crazy!
By the way... what's it like to work and live in Singapore? I've been offered to move to HK or SP... have to chose one...
Click to expand...
Click to collapse
Personal delivery? That's plain stupid. You should probably ask your friend to sue Samsung HK lol.
That's (probably) the JTAG I was talking about.
Singapore? Just a few words. Convenient. Hot. Expensive (?). Safe. If u don't mind expensive stuff (Singapore has been rated at the most expensive country to live in lol), I would say come to Singapore.
EDIT: Having hols in China right now so... yea. (China y u ban Google )
P.S. phones bought in Singapore are (almost) never carrier locked, region locked or bootloader locked.
N7105 rocking AOSB with AGNi kernel,
Sent from the "China who bans Google"
Click "Thanks" if I was of any help!
ascanio1 said:
First of all thanks for helping.
It is an official polish 4.4.3 downlaoded from Samobile and flashed using Odin
I cannot boot the phone.
It is completely dead.
No download mode. No charging light. Nothing at all. completely dead.
Click to expand...
Click to collapse
Might be the battery was completely exhausted?
Try to connect the charger for at least 30 minutes?
Irwenzhao said:
Personal delivery? That's plain stupid. You should probably ask your friend to sue Samsung HK lol.
Click to expand...
Click to collapse
Yeah... but in the meanwhile I need a replacement. What's the best or closest competitor to the Note 3 (same size & specs) in your opinion?
Irwenzhao said:
Singapore? Just a few words. Convenient. Hot. Expensive (?). Safe. If u don't mind expensive stuff (Singapore has been rated at the most expensive country to live in lol), I would say come to Singapore.
Click to expand...
Click to collapse
I live in Tokyo... I doubt that there's any place more expensive than Tokyo! Anywhere in the world will seem cheap after Tokyo! It's the hot and humd that annoys me... but HK... might be the same...
Irwenzhao said:
P.S. phones bought in Singapore are (almost) never carrier locked, region locked or bootloader locked.
Click to expand...
Click to collapse
I had a really bad experience with a HK Note 3 SM-N9005 bought from imobilePhonex: I found out that it was not HK or International Model as claimed and that the warranty was only valid in some middle eastern country... the retailer asked me 300US$ to handle the warranty... DOUH ?!?!?! what warranty is it if I have to pay 3 big ones?
Do you know of any good or trust worthy online shops from Singapore where to buy phones from?
vndnguyen said:
Try to connect the charger for at least 30 minutes?
Click to expand...
Click to collapse
I charged it for 10 hours! Not the battery...
Any recommendation for an alternative phone, same size, better specs? In your opinion? Any advice for online trustworthy retailers (read my previous post - comment on HK retailer)
ascanio1 said:
Yeah... but in the meanwhile I need a replacement. What's the best or closest competitor to the Note 3 (same size & specs) in your opinion?
I would say LG G3?
I live in Tokyo... I doubt that there's any place more expensive than Tokyo! Anywhere in the world will seem cheap after Tokyo! It's the hot and humd that annoys me... but HK... might be the same...
I had a really bad experience with a HK Note 3 SM-N9005 bought from imobilePhonex: I found out that it was not HK or International Model as claimed and that the warranty was only valid in some middle eastern country... the retailer asked me 300US$ to handle the warranty... DOUH ?!?!?! what warranty is it if I have to pay 3 big ones?
Do you know of any good or trust worthy online shops from Singapore where to buy phones from?
Click to expand...
Click to collapse
Not really sure, I don't buy stuff online sorry
N7105 rocking AOSB with AGNi kernel,
Sent from the "China who bans Google"
Click "Thanks" if I was of any help!
I need help!
My phone died: absolutely no signs of life, no reboot, no charging light, nothing at all!
I thught that it was the SDS but I then realized that it might be the battery and so I just bought a new one. To my great surprise, the phone does not charge the battery. When I bought the battery it was at 46% charge and after 8 hours of charging the new battery was down to 41% charge!!!
If I try to charge the batttery when the phone is switched off, no red light appears but the phone vibrates intermittently (every 5 seconds) and keeps doing this until I disconnect the charger.
If I try to charge the phone when it is switched on, the charging Symbol inside the battery icon appears and also the red light is on...
But in both cases the battery does not get charged! I tried 3 different battery chargers (original Samsung) and 3 different cables.
I heard somewhere that there can be some software malfunction that causes this but I can't remember or find the right post...
Help!
Not charging the battery
Update: the phone will charge properly only if connected to my laptop USB ports but still won't charge from any wall charger.
ascanio1 said:
Update: the phone will charge properly only if connected to my laptop USB ports but still won't charge from any wall charger.
Click to expand...
Click to collapse
Did you try different sockets or chargers (not the cable)?
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!
---------- Post added at 11:36 PM ---------- Previous post was at 11:35 PM ----------
ascanio1 said:
I need help!
My phone died: absolutely no signs of life, no reboot, no charging light, nothing at all!
I thught that it was the SDS but I then realized that it might be the battery and so I just bought a new one. To my great surprise, the phone does not charge the battery. When I bought the battery it was at 46% charge and after 8 hours of charging the new battery was down to 41% charge!!!
If I try to charge the batttery when the phone is switched off, no red light appears but the phone vibrates intermittently (every 5 seconds) and keeps doing this until I disconnect the charger.
If I try to charge the phone when it is switched on, the charging Symbol inside the battery icon appears and also the red light is on...
But in both cases the battery does not get charged! I tried 3 different battery chargers (original Samsung) and 3 different cables.
I heard somewhere that there can be some software malfunction that causes this but I can't remember or find the right post...
Help!
Click to expand...
Click to collapse
Weird... If it's a software malfunction you'll have no chance of saving it since you can't get anything to start.
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!
P.S. Try these steps to get into download mode.
No download mode?
If your phone won’t enter download mode, you can try three things:
A USB jig. Don’t pin your hopes on this, they rarely succeed in this scenario.
‘Jump starting’ – You might need someone else to give you a hand for this. Take the battery out of your phone and wait 30 seconds. Now, press the button combination to enter download mode, and with this combination still depressed, get someone to put the battery back in. Hopefully this will jolt your phone into download mode.
Take out the phone battery, and re-insert it, but don’t turn the phone on. Now, plug in the charger while holding the volume down button. Keep holding volume down till you enter download mode.
If your phone won’t enter download mode, and will do nothing but get hot when you attempt to do anything to it (charge it, turn it on), then your motherboard is in need of replacement.
Your options
I’ve seen a lot of people, when their Odin flash fails, either:
Give up. Not a good option.
Flash a .pit file. That should be used as an absolute last resort. There’s a lot to try before getting to that stage! If a flash of a .pit file fails in Odin, your phone is well and truly unrecoverable, and you will need a motherboard (MB) replacement.
Send their phone to a service centre. That costs money (& you’re without a phone for a week or so).
Irwenzhao said:
Did you try different sockets or chargers (not the cable)?
Click to expand...
Click to collapse
Yes. Besides I blind tested all 3 chargers, cables and wall sockets. They work with other electrical devices.
Irwenzhao said:
Weird... If it's a software malfunction you'll have no chance of saving it since you can't get anything to start.
Click to expand...
Click to collapse
With the new battery I can start the phone and it works perfectly normally. The only malfunction is that it won't charge the battery from wall charger so I have to use laptop.
Irwenzhao said:
P.S. Try these steps to get into download mode.
Click to expand...
Click to collapse
It goes into download mode, normally. With a charged battery.
ascanio1 said:
Yes. Besides I blind tested all 3 chargers, cables and wall sockets. They work with other electrical devices.
With the new battery I can start the phone and it works perfectly normally. The only malfunction is that it won't charge the battery from wall charger so I have to use laptop.
It goes into download mode, normally. With a charged battery.
Click to expand...
Click to collapse
Flash a new ROM? If it's a software malfunction only a new ROM can solve your issue. And a .pit file would be useless here.
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!

Samsung galaxy note3 Bricked/stopped working abruptly

Hi,
My phone went off suddenly and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Dead.
Return.
kenny1991 said:
Dead.
Return.
Click to expand...
Click to collapse
Are you sure ,the battery heatens when I charge it ?
It is less than 2 months old
mohd1995 said:
Are you sure ,the battery heathens when I charge it ?
t is less than 2 months old
Click to expand...
Click to collapse
No. But it happens with note 3. You can try to replace battery but if you can just return.
kenny1991 said:
No. But it happens with note 3. You can try to replace battery but if you can just return.
Click to expand...
Click to collapse
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
mohd1995 said:
The problem is that I bought without warranty ?.can't this be software related that can be fixed myself?
Click to expand...
Click to collapse
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
mohd1995 said:
Hi,
My phone went off suddenly after giving 3 beeps and I can't turn it back on..I tried connecting it to the computer but nothing happened.i have never installed roms or rooted it .what should I do ?
Please reply ASAP !
Thanks in advance
Click to expand...
Click to collapse
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
You should be able to go through Samsung directly to have it replaced.
kenny1991 said:
Maybe there is a solution. Search forums.
It is covered if you bought from a shop? Where did you buy from?
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered.
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
Dizy801 said:
3 Beeps on previous galaxies usually meant over heating. Sounds like a hardware fault not software. Return it if you can. Or use a different battery, battery might be damaged.
Click to expand...
Click to collapse
Is there something I can do to check if that is true ?
And please ignore 3beeps thing as my brother told that it was from a a song he tried playing before it wen't off
graydiggy said:
You should be able to go through Samsung directly to have it replaced.
Click to expand...
Click to collapse
I bought it from Egypt and I bought it with a cheaper price without warranty,so i don't think it is covered
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
kenny1991 said:
As far as I know the guarantee is international. If I buy from Norway it is covered even I Asia?
Click to expand...
Click to collapse
We'll I don't think mine is but I will ask about it
Thanks for the advice
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
goodoane said:
Just remove battery an check voltage you shold have 3.7 volts or more if is below 3.3 V you need to charge the battery somehow. Leve your phone with no battery for a hour or two. Put back your battery and try to boot your phone. It did happen to me and after many attempts was start working again.
Click to expand...
Click to collapse
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
mohd1995 said:
Thanks for your reply,but how to check the voltage.as,I have only the original charger?
Click to expand...
Click to collapse
Er. Aditya said:
Click to expand...
Click to collapse
Thanks,I will try to do that .

[solved] got replacement device, Zuk Z1 dead after full power charge

edit: I got a replacement device. That is working ... at the moment. I highly recommend to make regular backups.
My Zuk Z1 was fully charged. I unplugged it and it was still working and powered on. One hour later it seems to be dead. Nothing happens when i press the power key for 30 seconds or if i try other button combinations. It shows no reactions when I plug it in the charger again or connect it to a pc. Is there an other way to reset or restart or at least start the phone?
It is 4 weeks old. It's rooted :cyclops: and in this state I can neither reset it to factory default nor backup my data.
Kontex said:
edit: I got a replacement device. That is working ... at the moment. I highly recommend to make regular backups.
My Zuk Z1 was fully charged. I unplugged it and it was still working and powered on. One hour later it seems to be dead. Nothing happens when i press the power key for 30 seconds or if i try other button combinations. It shows no reactions when I plug it in the charger again or connect it to a pc. Is there an other way to reset or restart or at least start the phone?
It is 4 weeks old. It's rooted :cyclops: and in this state I can neither reset it to factory default nor backup my data.
Click to expand...
Click to collapse
I have exactly the same problem, buy a phone on jd.com. After 3 weeks, he ceased to show signs of life ...
You have changed the phone with a new or repaired? Do you know what was the problem?
No. I don't know the reason for the failure. At least my second Z1 is working for 5 weeks. In an other thread http://forum.xda-developers.com/zuk-z1/help/zuk-stopped-t3313850 they write to a similar problem that you have to wait some days till the battery is empty as the phone is running and only plays dead. Than you can try again.
Kontex said:
No. I don't know the reason for the failure. At least my second Z1 is working for 5 weeks. In an other thread http://forum.xda-developers.com/zuk-z1/help/zuk-stopped-t3313850 they write to a similar problem that you have to wait some days till the battery is empty as the phone is running and only plays dead. Than you can try again.
Click to expand...
Click to collapse
Thank you. In service center told me that must be changed power controller, but in Russia still no parts fo ZUK, and a can't find electrical scheme of this phone
Kontex said:
edit: I got a replacement device. That is working ... at the moment. I highly recommend to make regular backups.
My Zuk Z1 was fully charged. I unplugged it and it was still working and powered on. One hour later it seems to be dead. Nothing happens when i press the power key for 30 seconds or if i try other button combinations. It shows no reactions when I plug it in the charger again or connect it to a pc. Is there an other way to reset or restart or at least start the phone?
It is 4 weeks old. It's rooted :cyclops: and in this state I can neither reset it to factory default nor backup my data.
Click to expand...
Click to collapse
Where do you buy Z1? Was the replacement made by shop or Zuk?
In the case it was made by Zuk, can you please tell me how did you do it?
I have a broken smartphone and Zuk don't wanna help me.
Thanks in advance.
supremoh said:
Where do you buy Z1? Was the replacement made by shop or Zuk?
In the case it was made by Zuk, can you please tell me how did you do it?
I have a broken smartphone and Zuk don't wanna help me.
Thanks in advance.
Click to expand...
Click to collapse
I also spoke to the ZUK, they say that the warranty service is performed only by the seller
BadSanta_07 said:
I also spoke to the ZUK, they say that the warranty service is performed only by the seller
Click to expand...
Click to collapse
Oh, I don't know how I'm gonna do then.
I contacted seller and he told me warranty is taken by Zuk.
In addition, Zuk announces on its website customer service centers all over the world, however they haven't updated its website some months ago.
supremoh said:
Oh, I don't know how I'm gonna do then.
I contacted seller and he told me warranty is taken by Zuk.
In addition, Zuk announces on its website customer service centers all over the world, however they haven't updated its website some months ago.
Click to expand...
Click to collapse
Ask about it there [email protected] To me they answer was:
I know its international version .
> Pls go to zuk.com for after sales service>
> Best regards>
> jd.com , aftersales will be handle by ZUK.COM .
Click to expand...
Click to collapse
Tell them in wich store you are buy the phone
BadSanta_07 said:
Ask about it there [email protected] To me they answer was:
Tell them in wich store you are buy the phone
Click to expand...
Click to collapse
Alright, thank you.
I'll try it again, however I have already contacted before with zuk.com and they told me they don't take care of international Zuk phones.
supremoh said:
Where do you buy Z1? Was the replacement made by shop or Zuk?
In the case it was made by Zuk, can you please tell me how did you do it?
I have a broken smartphone and Zuk don't wanna help me.
Thanks in advance.
Click to expand...
Click to collapse
I bought it from a reseller at ebay-Germany (the german law obligates 2 year warranty) payed with painpal and this seller sent me a new phone after I shiped the defect unit to the seller.
My charger of zuk z1 is not working
did u find out why your zuk not charging? did the new charger work ok?

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